ninebot 051401D Kick Scooter Owner’s Manual

June 12, 2024
Ninebot

ninebot 051401D Kick Scooter **ninebot 051401D Kick
Scooter **

SymbolThe manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at any time. Visit www.segway.com or check the Segway-Ninebot app to download the latest user materials. You must install the app, activate your Kick Scooter, and obtain the latest updates and safety instructions.

Diagram

Diagram

Dashboard & Power Button

Dashboard & Power Button

Power Button: Press the button to power on the scooter; press and hold the button for 2 seconds to power it off. When the scooter is on, press the button to turn on/off the headlight and the tail light, and press twice to switch between the speed modes.
Speedometer: It displays the current speed of the scooter, as well as error codes.
Walk Mode: Max. speed is 5 km/h (3.1 mph).
The headlight and tail light are always on and can’t be turned off.
*** How to enable in the Segway-Ninebot app: Settings > Walk Mode.
Speed Mode:** There are two modes available. The top speed is as follows:

Model

| E2 Speed limit|

E2 Plus Speed limit

---|---|---

D (Standard mode)

| 15 km/h (9.3 mph)| 20 km/h (12.4 mph)
S (Sport mode)| 20 km/h (12.4 mph)|

25 km/h (15.5 mph)

Left Direction Indicator: When this icon blinks, it indicates that the direction indicators on the left side are turned on.
Right Direction Indicator: When this icon blinks, it indicates that the direction indicators on the right side are turned on.
Error Notification: It indicates that the scooter has detected an error.
Temperature Warning: It indicates that the battery temperature has reached 55°C (131°F) or is below 0°C (32°F).
At this point, the scooter cannot accelerate normally and may not be charged. Do not use until the temperature has reverted to the normal range.
Bluetooth: It indicates that the scooter has been successfully connected to the mobile device.
Battery Level: The total battery power equals 5 bars.
The battery power is very low when the first battery bar is red. Please charge your scooter immediately.
Locking Reminder: When the icon lights up, it means the scooter is locked. If abnormal movements are detected, the scooter will start beeping and the tail light will flash.

Specifications

| Item| Parameter
---|---|---

Product

|

Name

| Ninebot Kick Scooter E2
Model| 051401E| 051401B|

051401D

Length × Width × Height

| Approx. 1070 × 445 × 1140 mm (42.1 × 17.5 × 44.9 in)|

Approx. 1070 × 473 × 1140 mm (42.1 × 18.6 × 44.9 in)

Folded: Length × Width × Height

| Approx. 1070 × 445 × 504 mm (42.1 × 17.5 × 19.8 in)|

Approx. 1070 × 473 × 504 mm (42.1 × 18.6 × 19.8 in)

Net Weight| Approx. 14.2 kg (31.3 lbs)

Rider

|

Max. Payload

|

90 kg (198 lbs)

Recommended Age|

14–60 years old

Required Height

|

130–190 cm (4’3”–6’2”)

Machine|

Max. Speed

| Approx. 20 km/h (12.4 mph)
Theoretical Range[1]|

Approx. 25 km (15.5 miles)

Typical Range[2]

| Approx. 20 km (12.4 miles)
Max. Slope|

Approx. 12%

Traversable Terrain

|

Mostly smooth roads or normal asphalt, tarmac roads

Operating Temperature

| -10–40°C (14–104°F)
Storage Temperature|

-10–50°C (14–122°F)

IP Rating

| IPX4
Duration of Charging|

Approx. 7.5 h

Battery

|

Nominal Voltage

| 21.6 V
Max. Charging Voltage| 25.2 V

Charging Temperature

|

0°C–44°C (32–111°F)

Nominal Energy

|

220 Wh

Nominal Capacity

|

10.2 Ah

Battery Management System

|

Protection against overvoltage/under voltage/short circuit/over current/over temperature

Motor

|

Nominal Power

|

0.25 kW, 250 W

Max. power

|

0.45 kW, 450 W

Charger|

Model

| NBW25D201D5N-EU| NBW25D201D5N-US|

NBW25D201D5N-EU

Output Power

| 36.3 W
Input Voltage|

100-240 V~ 50-60 Hz

Max. Output Voltage

| 25.2 V
Rated Output|

24.2 V    1.5 A

Tire

| Tires| 8.1-inch inner hollow shock-absorbing tires
Other| Direction Indicators| N/A|

Front and rear direction indicators

Product|

Name

|

Ninebot Kick Scooter E2 Plus

Model

| 051402E|

051402B

Length × Width × Height

|

Approx. 1070 × 445 × 1140 mm (42.1 × 17.5 × 44.9 in)

Folded: Length × Width × Height

|

Approx. 1070 × 445 × 504 mm (42.1 × 17.5 × 19.8 in)

Net Weight

|

Approx. 14.4 kg (31.7 lbs)

Rider

|

Max. Payload

|

90 kg (198 lbs)

Recommended Age

|

14–60 years old

Required Height

|

130–190 cm (4’3”–6’2”)

Machine

|

Max. Speed

| Approx. 25 km/h (15.5 mph)
Theoretical Range[1]|

Approx. 25 km (15.5 miles)

Typical Range[2]

| Approx. 20 km (12.4 miles)
Max. Slope|

Approx. 12%

Traversable Terrain

|

Mostly smooth roads or normal asphalt, tarmac roads

Operating Temperature

| -10–40°C (14–104°F)
Storage Temperature|

-10–50°C (14–122°F)

IP Rating

| IPX4
Duration of Charging|

Approx. 7.5 h

Battery

|

Nominal Voltage

| 21.6 V
Max. Charging Voltage|

25.2 V

Charging Temperature| 0°C–44°C (32–111°F)

Nominal Energy

| 220 Wh
Nominal Capacity|

10.2 Ah

Battery Management System

|

Protection against overvoltage/under voltage/short circuit/overcurrent/over temperature

Motor

|

Nominal Power

| 0.3 kW, 300 W

Max. power

|

0.50 kW, 500 W

Charger| Model| NBW25D201D5N-EU|

NBW25D201D5N-US

Output Power

|

36.3 W

Input Voltage

|

100-240 V~ 50-60 Hz

Max. Output Voltage

|

25.2 V

Rated Output

|

24.2 V 1.5 A

Tire

|

Tires

|

8.1-inch inner hollow shock-absorbing tires

  1. Theoretical Range: tested while riding with a full battery, 165 lbs (75 kg) load, 77°F (25°C), 70% of max. speed on average on pavement.

  2. Typical Range: tested while riding with a full battery, 165 lbs (75 kg) load, 77°F (25°C), at the max. speed on average on pavement.
    ***** Some of the factors that affect range include speed, load, number of starts and stops, ambient temperature, etc.

  3. Theoretical Range: tested while riding with a full battery, 165 lbs (75 kg) load, 77°F (25°C), 70% of max. speed on average on pavement.

  4. Typical Range: tested while riding with a full battery, 165 lbs (75 kg) load, 77°F (25°C), at the max. speed on average on pavement.
    ***** Some of the factors that affect range include speed, load, number of starts and stops, ambient temperature, etc.

Certifications

This product is certified to ANSI/CAN/UL-2272 by TUV Rheinland.
The battery complies with UN/DOT 38.3.
The battery complies with ANSI/CAN/UL-2271.
European Union Compliance Statement Important WEEE information

This symbol on the product or on its packaging indicates that used electrical and electronic products should not be mixed with unsorted municipal waste. For proper treatment, it is your responsibility to dispose of your waste equipment by arranging to return it to designated collection points. Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. Please contact your local authority for further details of your nearest designated collection point.

Battery recycling information for Users.

This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted municipal waste. Your participation is an important part of the effort to minimize the impact of batteries and accumulators on the environment and on human health. For proper recycling you can return this product or the batteries or accumulators it contains to your supplier or to a designated collection point. Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. there are separate collection systems for used batteries and accumulators. Please, dispose of batteries and accumulators correctly at your local community waste collection/recycling center

Radio Equipment Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU.

Restriction of the use of certain hazardous substances (RoHS) Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on)
meets the requirements of RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2.0”).
Machinery Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Machinery Directive 2006/42/EC.

EU Authorised Representative:
Segway-Ninebot Europe
Dynamostraat 7, 1014 BN Amsterdam, The Netherlands.
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: 051401E, 051401B, 051401D, 051402E, 051402B comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU, the machinery directive 2006/42/EC, and the RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863.
The declaration of conformity can be viewed at the following address:
https://eu-en.segway.com/instruction-manuals

UK Compliance Statement
Radio Equipment Regulations 2017
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of Radio Equipment Regulations 2017.

The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012
Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on) meets the requirements of The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012.

Supply of Machinery (Safety) Regulations 2008
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of The Safety of Supply of Machinery (Safety) Regulations 2008.

UK Authorised Representative:
UKCA Experts Ltd.
Dept 302, 43 Owston Road Carcroft, Doncaster, DN6 8DA, United Kingdom
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: 051401B, 051402B comply with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017, Supply of Machinery (Safety) Regulations 2008 and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012. The declaration of conformity can be viewed at the following address: www.segway.com.

Bluetooth

|

Frequency Band(s)

|

2.4000-2.4835GHz

---|---|---

Max. RF Power

|

≤1mW

Trademark

Ninebot is the trademark of Ninebot (Beijing) Tech Co., Ltd; Segway and the Rider Design are the registered trademarks of Segway Inc., App Store and Apple Logo are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Segway- Ninebot is under license. Other trademarks and trade names are those of their respective owners. The Kick Scooter is covered by relevant patents. For patent information, go to http://www.segway.com

We have attempted to include descriptions and instructions for all the functions of the Kick Scooter at the time of printing. However, due to constant improvement of product features and changes of design, your Kick Scooter may differ slightly from the one shown in this document. Scan the QR code or visit the Apple App Store (iOS) or the Google Play Store (Android) to download and install the App.

Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and functionality of the Kick Scooter product and documentation without prior notice.

© 2023 Ninebot (Beijing) Tech Co. Ltd. All rights reserved.

The Segway-Ninebot App can support Kick Scooter with built-in Bluetooth)

Common Failures

Error code

| Possible causes|

Solution

---|---|---

10

|

Bluetooth communication failure

|

Check the connection of the dashboard communication wire and the control cable, or contact after sales service or an authorized dealer.

11

|

Abnormal 1A phase current sampling of motor

|

Please contact after sales service or an authorized dealer.

12

|

Abnormal 1B phase current sampling of motor

13

| Abnormal 1C phase current sampling of motor
14| Abnormal throttle hall sampling|

Check whether the throttle is pressed when powered on, or contact after-sales service or an authorized dealer.

15

| Abnormal brake hall sampling| Check whether the brake lever is squeezed when powered on, or contact after-sales service or an authorized dealer.
24| Abnormal default voltage|

Check whether the wire connected with the battery cable and the controller is loose, or contact after-sales service or an authorized dealer.

26

| Abnormal data writing/reading|

Please contact after-sales service or an authorized dealer.

31

|

Incorrect FLASH operation

35

|

Default S/N

| Check whether the Kick Scooter’s S/N is the default S/N.
39| Abnormal battery temperature|

Check the working environment of battery, or contact after-sales service or an authorized dealer.

40

|

Abnormal controller temperature

|

Controller temperature is too high, please contact after sales service or an authorized dealer.

41

|

Abnormal motor temperature

|

Please contact after sales service or an authorized dealer.

42

|

Motor not calibrated

45

|

Abnormal bus current sampling

50

| Motor phase loss| Check whether the wire connected with the motor and the controller is loose, or contact after-sales service or an authorized dealer.
52| Motor stalled|

Check whether the Kick Scooter is overload, or contact after sales service or an authorized dealer.

Wiring Diagram

Wiring Diagram

Recommended Maintenance Schedule

To ensure safe riding, day to day care and regular maintenance are essential. You, the owner, have control and knowledge of how often you use your scooter, how hard you use it and where you use it. It is the owner’s responsibility to perform regular checks and bring your scooter to authorized service center for inspection and service. Please refer to the maintenance schedule below.
Note: This maintenance schedule charges a service fee.

Item

|

Component

|

Maintenance Method

|

Every 3 months

| Every 6 months or every 310 miles (500 km)| After 2 years or the total mileage > 3107 miles (5000 km)
---|---|---|---|---|---

Mainframe maintenance

|

Mainframe parts

|

Use a soft, wet cloth to wipe the mainframe clean.

|

|

|

Tire wear

|

Check if the tires are cracked, deformed, or significantly worn.

| |

|

Screws on the stem top

|

Tighten the six screws fixed with the handlebar and the stem. The suggested torque is 5.5±0.3 N·m.

|

|

|

Tighten the screw on the throttle. The suggested torque is 2±0.1 N·m.
Tighten the screws on the brake levers. The suggested torque is 5±0.1 N·m.
Tighten the screws on the stem top. The suggested torque is 2±0.1 N·m.

| |

|

Function Inspection

|

Hub motor

|

To accelerate and decelerate, check if the hub motor is stalled or has abnormal sounds.

| |

|

Rear wheel maintenance

|

Check if the rear wheel is stalled or gets shaky, or the axis shaft is unbalanced.

| |

|

Drum Brake|

  1. Spin the rear wheel, it spins normally. The rear wheel shall not stuck or make abnormal sounds.
    Note: Slight noise does not affect riding safety. But if the drum brake makes a loud noise when you apply brakes, please contact customer service for support.

  2.  Squeeze the brake lever, the rear wheel stops moving.

| |

|

Function Inspection

|

Headlight

|

Check the headlight and see if it lights brightly

|

| √|

Direction indicators * For 051401D only

|

Toggle the direction indicator switch to the left/right respectively, check if the direction indicators on the left/right side flash normally

|

| √|

Dashboard

|

Power on the scooter, the dashboard works properly.

|

| √|

Throttle

| Press and hold the throttle, then release it, checking for acceleration and deceleration.|

| √|

Fault detection

|

After connecting with the Segway-Ninebot app: 1) Update the firmware to the latest version. 2) Check if the notification of the corresponding error code and possible causes will prompt when the scooter detects an error

|

| √|

Charging

|

Charge the scooter: 1) Check if the current battery power displays on the dashboard. 2) Check the LED indicator on the battery charger. Charging: red, Fully charged: green

|

| √|

Buttons

|

Press or toggle the button 3 times without failure.

| |

|

Steering

|

Test with left turns and right turns (the steering angle is 60). No resistance or lag when turning

| |

|

Important parts

|

Battery assembly

|

The battery need to be replaced when it is charged and discharged for 500 times or the total mileage is more than 6213 miles (10000 km). Note: It is recommended to charge once every 60 days for long-term storage.

| | |

Controller|

It is required that original Segway Ninebot parts shall be used for repairs and replacements.

Hub motor
Functional parts|

Rear wheel assembly

|

It is required that original Segway Ninebot parts shall be used for repairs and replacements.

| | |

Throttle & Brake levers

Front fork assembly

Folding mechanism

Drum brake assembly

Dashboard

Customer Support

Raccolta Carta

www.segway.com

References

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