ninebot K016 Kick Scooter User Guide

ninebot K016 Kick Scooter

Purpose of this guidance

This guidance is prepared to guide the maintenance work of Ninebot products. Enable the service center technicians authorized by our company to timely and accurately do the troubleshooting and repair according to the error codes and failure phenomenon. To ensure the normal operation of the product, this maintenance guidance is hereby written, hope maintenance personnel can read it carefully and abide by the operating requirements and specifications in this manual.

Scope of Application:
This manual is mainly for the Gokart series and introduces the troubleshooting methods of common problems. This manual is only for service providers authorized by Segway-Ninebot and internal use, and shall not be disseminated in any form or means.

Version Records:

No.| Last Version| Revision| Revise Contents| Revision Date| Revised by
---|---|---|---|---|---
1| –| 23V1| New| 20230218| Di Renjie
2| 23V1| 23V2|

New

| 20231002| Wu Xiaolei
3| 23V2| 23V3|

New

| 20231026| Wu Xiaolei

Work Preparation:

Maintenance Requirements
Maintenance personnel must be trained and obtain the training certificate before they maintain the product.

Environmental Requirements
The indoor work area must be equipped with electrostatic protection devices to facilitate the replacement and maintenance of anti-static components. The main functions are electrostatic leakage, dissipation, neutralization, reinforcement, shielding, and grounding.

Instruction of Professional Tools

Instruction of Using Multimeter:

to 400mA)
3| Common terminal (return) for all measurements.
4| Input terminals for voltage, resistance, continuity, diode, and capacitance measurements.

Basic Operation of Multimeter

Voltage Measurement:

1.  Rotate the switch to   select DC.

2.  Plug the red test cable into theterminal and the black test cable into the COM terminal.

3.  Use the probe to touch the correct test point on the circuit to measure the voltage, as shown on the right.

4.  Read the measured voltage on the display.

|
Resistance Measurement:

1.  Rotate the switch to           . Make sure that power of the test circuit is already turned off before measurement.

2.  Plug the red test cable into theterminal and the black test cable into the COM terminal.

3.  Use the probe to touch the correct test point on the circuit to measure the resistance.

4.  Read the measured resistance on the display.

Continuity Measurement:

1.  Select the resistance mode, and press the yellow button once to activate the continuity beeper.

2.  When the resistance is lower than 70 Ω, the buzzer

will sound continuous, indicating the short circuit

|

Tools to remove the steering bar bracket

Tools to remove the steering bar bracket：

1. PN: AB.50.0002.39.
2. Function: Used to remove steering bar of Ninebot Mini or steering shaft of Mini Pro.

Common Error Codes and Solutions

How to identify the error code after the product fails: The alarm code can be judged by the length of the alarm sound, the long drop represents ten, the short drop represents one, or by viewing the APP, the corresponding maintenance method of the alarm code is as follows:

Error code-1 Dry Cells Power too low

1（Yellow

light flashing in the front cabin

）

| 1. The Gokart front cabin yellow light flashes

and rings at intervals;

| 1.Dry Cells Power too Low| 1.Replace six dry batteries. (This phenomenon may occur with 1.2V rechargeable batteries, it is not recommended to use 1.2V batteries), the replacement is ineffective, you need to replace the front cabin housing
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Error Code 55- Serial Port communication Interrupted

55

| After the trouble-free balancing vehicle is installed, the Gokart reports an error of 55;| 2.The serial

communication between the balance car and the kart is abnormal

| 2.Check whether the connection between the

balance vehicle and the Gokart is good, you can try to remove the extension cord, directly connect the balance vehicle with the Gokart line is it also alarm, if it is still alarm, replace the Gokart spring wire or

controller or balance vehicle battery

Error Code 56- Bluetooth Communication Error

installed on the kart, the kart reports 56 errors;

| 1.  The Bluetooth signal of balancing vehicle is occupied by other devices, causing the Bluetooth communication between Gokart and balancing vehicle to fail;

2.  The Bluetooth communication between Gokart and balancing vehicle is interrupted

| 1.   Turn off the Bluetooth of nearby mobile phones to

ensure that the Bluetooth of balancing vehicle is not occupied by other devices, and then restart balancing vehicle and Gokart;

2.   If the balancing vehicle is not connected to Gokart, power it on separately, open the APP and search the vehicle again to see if it can be searched and connected to the balancing vehicle. If not, the middle cabin of the balancing vehicle is damaged; if

yes, the Gokart controller is damaged;

Error Code 57- Serial port & Bluetooth Communication Error 

Error Code 58- Throttle Signal Abnormal

Error Code 59- Brake Signal Abnormal

Erro Code 61- Balancing Vehicle does not adapt

2.  balancing vehicle MAX

| | 1. Gokart

2.   SN

Error Code 62- Balancing Vehicle firmware too low

balancing vehicle

balancing vehicle MAX： 2.6.8

balancing vehicle  3.1.6

minipro：1.9.4 minipro2：1.9.2

| APP Gokart balancing vehicle

Troubleshooting Methods and Solutions of Common Faults:

Unable to Power On

Can not turn on (kart front cabin blue light is not on, can not turn on the machi ne)| 1.   The balancing vehicle itself out of the Gokart, the car can not start

2.   Balancing vehicle can be driven outside the kart Machine, can not be started after putting Gokart

| 1.   The

balancing vehicle itself cannot supply power;

2.   There is a short circuit in the balancing vehicle.

3.1.   Dry battery is dead

3.2.   The extension wire is in poor contact

3.3.   The spring wire

| 1.   Check whether balancing vehicle cannot be started

2.   See the following flowchart for troubleshooting;

| | is in poor

contact 3.4.

Balance car battery charging

|
---|---|---|---
| 3.  Balancing

vehicle starts normally in the kart, Bluetooth blinks, and the indicator light of the front cabin housing of the kart is off:

3.1.   Replace 6 dry batteries and turn on Gokart normally

3.2.   After removing the extension cord, the spring cord is directly connected with balancing vehicle. The kart can be started normally

3.3.   Connect a spring wire (remove the original spring wire, connect a new wire to test), and Gokart starts up normally

3.4.   Replace the battery of balancing vehicle. Gokart starts up normally

3.5.   Replace the front cabin controller, Gokart starts up normally

3.6.   Replace the Y-

cable and Gokart starts up normally

| |

3.1.   Replace the dry battery

3.2.   Replace the extension cable

3.3.   Replace the spring cable

3.4.   Replace the battery of the balancing vehicle

3.5.   Replace the front cabin controller

3.6.   Replace the Y-shaped cable

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Swaying steering wheel

2.  The front compartment can swing from side to side

3.  Steering wheel is loose

| 1.  The frame is not fixed;

2.  The quick removal under the front cabin is not locked;

3.  Steering wheel screws loose;

| 1.  Use the 5MM hex wrench provided with the car to tighten

the frame;

2.  Quickly disassemble and reinstall, pay attention to tighten the nut before pressing the wrench;

3.  Remove the cover plate or code table on the steering

wheel and tighten the screws on the steering wheel using a 4mm hex wrench;

Unable to connect to Bluetooth

T h e

p h o n e c a n n o t

c o n n e c t

t o G o k a r t B l u e t o o t h

| 1. Authorization related to the mobile phone is

not enabled or the operation is incorrect; 2.Gokart Bluetooth is occupied by other devices;

3.   The vehicle can be searched, but the pairing cannot be completed;

4.   Gokart cannot be found.

| 1. Enable mobile phone authorization; 2.Gokart Bluetooth has been connected to other devices;

3.   Pairing fails;

4.   The Gokart controller is faulty.

| 1.   Check whether the Bluetooth and positioning functions of the mobile phone are turned on, and whether the relevant permissions of the No. 9 travel APP are turned on and not prohibited by the mobile phone system; Point re- search vehicle re-add attempt;

2. Gokart blue light flashing indicates that the Bluetooth is not connected, blue light steady on indicates that the Bluetooth is connected, connected state, can not connect with other mobile phones;

3.   Check whether the mobile phone network is normal. When the APP prompts you to step on the brake to complete the pairing, you need to step on the brake for a long time to complete the pairing. Pay attention to stepping on the brake to the end to eliminate the situation that the main brake of the foreign body card cannot be stepped on to the end;

4.   Replace the Gokart controller.

---|---|---|---

Powering on automatically forward or backward

G o k ar t

t u r ns o n a u t o m at ic a l l y t o g o

f o r w ar d o r b a c k w a r d

|

1.  Check whether balancing vehicle is upgraded to the latest firmware and switched to the Gokart mode.

2.  Check whether the accelerator and brake pedal bounce back in place;

|

1.   Check whether balancing vehicle is upgraded to the latest firmware and switched to the Gokart mode.

2.   Check whether the accelerator and brake pedal bounce back in place;

| 1.   Connect the balancing vehicle with the kart after

upgrading to the latest firmware and switching to Gokart mode;

2.   Ensure that the accelerator brake pedal bounces back in place. If it fails to rebound in place, replace it with a new accelerator brake pedal assembly;

Unable to reach maximum speed

G o k ar t ‘ s

m a x i m um s p e e d

d o e s n ‘ t

l i v e u p t o i t s

a d v e r t i s e d s p e e d

| 3、1. The maximum speed of white Gokart with

Xiaomi balancing vehicle is 24Km/h, and the maximum speed of MiniPro balancing vehicle is 27Km/h. The maximum speed of balancing vehicle MAX is 37Km/h;

4、2.Gokart Pro and Gokart Lamborghini. The Gokart Bumblebee. Gokart Optimus Prime can only be adapted to balancing vehicle MAX, the maximum speed can not reach 40Km/h;

5、3, Gokart modification kit 2 generation with millet balancing vehicle, maximum speed 24Km/h, with minipro/minipro2 maximum speed 27Km/h, with MAXbalancing vehicle maximum speed 37Km/h; Gokartpro2 with balancing vehicle MAX maximum speed 37Km/h, with

balancing vehicle MAX (second generation) maximum speed 43Km/h;

|

1.   Check whether the balancing vehicle model is different from the user’s understanding.

2.   The maximum speed condition is not met;

| 1.   Observe whether the maximum speed matches the

vehicle type;

2.   Check whether Gokart is activated. Whether the driving mode is track mode (white Gokart+mini is sport mode); balancing vehicle power (more than 80%) is sufficient; Whether the temperature of balancing vehicle is within the range of 0~40℃; Whether the balancing vehicle or Gokart has an alarm;

3.   In the manual shift mode, whether the gear is switched to the 3rd gear;

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Balancing vehicle prompt error code when installed to gokart

vehicle under the Gokart, when the

steering shaft of balancing vehicle is in contact with the static plate of the card car, the vehicle will appear 57 alarm or not start; But the balancing vehicle won’t call the police unless it makes contact with Gokart

| 1. There is electric leakage

inside balancing vehicle, which interferes with communication

| 1.Balancing vehicle failure, check the place where leakage

is easy to occur: inside the motor, you can determine whether there is resistance between the motor wire and the metal outside the motor by measuring with a multimeter; The middle compartment hit the line when it was loaded onto the body;

Gokart kit 2, gokart pro2 throttle has no reaction when powering on

turned on normally. The blue light of the front cabin light is blinking or steady on

2. Check the Gokart game suite screen to see if Gokart is in P-stop mode. Or “GAME” mode

Check the Gokart game Kit screen to see if

| 1. Gokart starts normally without alarm

2. The Gokart mode is incorrect

3.Gokart is in the wrong gear

| 1. If the Gokart front cabin is not on or the red light is blinking, refer to other troubleshooting methods;
| Gokart is in “0 gear” in “M” manual shift mode (only Gokartpro2 supports this mode)| | 2.   Press the red power button in the middle of the game kit

to switch modes such as “ECO.SPORT.RACE” or “M manual”;

3.   Press the right shift key and switch 1/2/3 in increments;

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Gokart got stuck during riding

normally, unplug the spring cable, and the connection between the Gokart and balancing vehicle will be automatically switched to Bluetooth communication, and the vehicle will return to normal

2.   Replace the throttle pedal and the vehicle is back to normal

3.   Replace the front cabin controller and the vehicle is back to normal

| 1.  The spring cable is in poor contact

2. The accelerator pedal is abnormal

3. The controller is abnormal

| 1.  Replace the spring cable

2.  Replace the accelerator and brake components

3.   Replace the front cabin controller

Gokart keeps beeping during riding

APP, and the driving tone is turned on

2.   Press the brake twice in a row, and there will be no dripping sound

3.   The front cabin starts flashing yellow or red

| 1.  Normal phenomena

2.  The vehicle is in reverse gear

3.  The vehicle is abnormal

| 1. Can be adjusted according to user requirements

2. Step on the brake twice to switch gears

3. Handle according to the alarm code processing method, see 4.4 series

Cannot adapt Ninebot engine speaker

blue light flashes to connect the phone

Mode, the white light blinks for connected vehicle mode

2.   Make sure there is only one Gokart around, and it is suitable Wait close to the front light

3.   The Gokart front cabin blue light is on, the APP is connected to the car 4, the speaker is not the latest firmware (some Gokart needs the latest Firmware can be adapted, such as co-branded)

5. Exclude the above, replace the speaker or front cabin controller, and confirm whether it can be matched

| 1.   The pairing mode is incorrect

2.   More vehicles affect the choice of speaker or the distance between the speaker and the car is too large to communicate with the vehicle

3.   The speaker cannot search for the vehicle Bluetooth because the Bluetooth is occupied

4.   The firmware is faulty

5.   The speaker or front cabin controller is faulty

| 1.   Change the pairing mode

2.   Move the vehicle to an open environment with only one car, and adapt the sound box near the front cabin light

3.   The APP can exit the connection

4. Update the latest firmware of the speaker

5. Replace the front cabin controller or speaker

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Gokart game kit system halted

2. cannot shut down normally

| 1.   Check whether the GAME kit is in “GAME” mode, the game kit in game mode does not play the game when the button is not any reaction, just need to unplug the USB receiver, restart the Gokart and the game kit.

2. Cannot shut down, it can be determined that the game kit crashed, forced to restart the device.

Gokart game kit steering wheel skew

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