HiStone HK568 Series All In One POS Device User Manual

June 12, 2024
HiStone

HiStone HK568 Series All In One POS Device

General User Notices

Thank you very much for choosing our cash register. Before installing and using this product, please read this manual carefully so as to have a deep understanding of its performance. Please keep this manual well for future reference if you encounter problems in use. In order to improve the products, the company will adopt new technologies, new components, and new software as much as possible. Therefore, the company has the right to make changes without notice. The features, functions, and operations described in this manual may not be completely consistent with the performance of the machines sold by our company in various places. In some cases, the pictures are only prototypes of the equipment. Before using this manual, you should ask our company or dealers for applicable information. This equipment must be installed by after-sales service personnel or dealers. The company is not responsible for any consequences caused by unauthorized changes to the equipment or replacement of connecting equipment and cables in accordance with regulations.
Warning:

  • Static may cause damage to the POS.
  • Incorrectly replacing a battery can result in an explosion. Make sure to only replace the battery with the same or equivalent type as recommended by the manufacturer (Histone). Discard used batteries according to the manufacturer’s instructions.
  • Do not remove the peripheral device before you turn off the system. Turn on the system after you turn on peripheral devices and turn off the peripheral devices after you turn off the system.

The manufacturer has the right to modify the content of the manual without prior notice! Product standard number: Q/HSK J03001 Product Standard Name: Commercial Cash Register

Application range
Our POS devices adopt an open system, flexible component structure, and standard peripheral interface. The product is suitable for network connection or stand-alone use in supermarkets, department stores, convenience stores, hotels and other commercial enterprises; all main components adopt standard Products, so the product quality is reliable, it is easy to upgrade the system, the maintenance of components is convenient and simple, and the reasonable cost performance makes it more competitive compared with similar products.
Product basic configuration :

catrg ory part HK568(J6412)

host

| processor| J6412
Memory| Standard 4G DDR4
storage| Standard 128G SSD
operator display| 15.6″ FHD LCD with a resolution of 19201080
ethernet| 1000M Ethernet
customer display(optional)| 10.1″ FHD LCD with a resolution of 1280
800
15.6″ FHD LCD with a resolution of 1920*1080
printer (optional)| 58mm thermal printer
80mm thermal printer
cash                 drawer (optional)| steel cash box
Magnetic             card reader (optional)| Magnetic        Stripe Card        Reader/RFID Contactless Card Reader
barcode         scanner (optional)| Support (1D/2D scanning)

Interfaces

HK568-J6412 MainboardHiStone-HK568-Series-All-In-One-POS-Device-
FIG-1

  1. USB*2 8. Audio output
  2. HDMI 10. 12V output
  3. RJ50 serial port 12. RJ50 serial port

Environmental Absolute Grade

Category Description





Environment

| Power Input| AC 100~240V 50-60Hz (grounding)
Working Temperature| 0°C – 40°C
Working Humidity| 35%~80%
Storage Temperature| -20°C – 55°C
Storage Humidity| 20%~93%

System Dimensions15.6-inch main screen + 15.6-inch secondary screen, length × width × height:380mm205mm362mm; maHiStone-HK568-Series-All-In-One-POS-
Device-FIG-2

SINGLYSingle screen, length×width×height: 380mm198mm327mm; main screen flip angle 0-45°HiStone-HK568-Series-All-In-One-POS-Device-
FIG-3

inspectHiStone-HK568-Series-All-In-One-POS-Device-
FIG-4

  1. Before unpacking, inspect the outer packing box is in good condition and check if there is any visible damage. Contact your dealer if you notice that the package is damaged as soon as possible.
    1. When taking out the machine from the carton handle it carefully and avoid bumping.
  2. Check the packing accessories and ensure the items are included: a power adapter, a power cable and connecting cables.
  3. Check the machine and inspect it for obvious scratches or appearance damages.
  4. The machine must be installed by a service technician or by an authorized dealer.

Instructions for matching the printer adapter: When the system is configured with printers of different specifications, adapters with corresponding power need to be used together. See the table below for matching instructions: Printer

Instructions for matching the printer adapter|  Instructions for matching the printer adapter
---|---
When the system is configured with printers of different specifications, adapters with| When the system is configured with printers of different specifications, adapters with
corresponding power need to be used together. See the table below for matching| corresponding power need to be used together. See the table below for matching
instructions:| instructions:

Safety Notes

  1. The cash register requires that the external power supply should be grounded well. The ground resistance value should be less than 0.1Ω and the machine must connect to a grounded international three 3-pin power socket. If the power supply is ungrounded or improperly grounded may cause a leakage current. It will be hazardous to the user and also affect the normal operation of the cash register.
  2. During the operation, must use a three 3-pin power socket and a UPS that meet CCC certification national standards. It needs to be grounded well and the supply voltage shall be stable. Make sure the voltage of the outlet provided shall be in line with the voltage marked on the label of the unit.
  3. The unit shall be used in a dry, ventilated & clean environment away from sunlight. Avoid making the air vent of the host machine blocked or covered. Ensure the air vent has an exhaust outlet with a certain opening gap.
  4. The product is a Level A one, it may cause radio interference in the living environment. In such cases, users may need to take practical & feasible measures against the interference.
  5. Be sure neither to lengthen the cable nor to replace parts at your will, if you have any demand, please contact the reseller.
  6. Be sure not to unplug or plug in any live part or external device when they are in an energized state, and the connecting cables of the POS between parts shall be connected securely.
  7. The RJ11 interface on the rear of the main unit is connected to the cash drawer, it is not a communication port, and users cannot use this port for dial-up Internet access.
  8. When inserting a USB flash or disk, you shall kill the virus to prevent the host machine from a virus. Android doesn’t support the NTFS file system. If the USB flash drive you insert is an NTFS file system, it won’t be supported.
  9. Do not switch on or off the host frequently, because it is easy to result in damage on the machine.
  10. Be sure not to sprinkle any liquid or fall any object into the unit.
  11. Be sure not to keep heavy, strenuous movement, shake & heavy strike away from the POS.
  12. If any liquid sprinkles or any sundry falls into the unit, please shut it down immediately & switch off the power supply, take the batteries down, dry the liquid or remove the sundry. If you take the batteries down, you shall reset CMOS.
  13. In case of safety fault, such as peculiar smell, abnormal sounds, leakage, and other faults, you must switch off the power supply at once and then contact with reseller. When the POS is not in use, you shall switch off power supply. Do not directly turn off the main power supply, you should exit the application program, turn off the machine, then turn off the main power supply, and put on a dust cover.
Part Name Toxic and hazardous substances or elements
(Pb) (Hg)
motherboard O
Memory O
hard disk O
power supply O
monitor O
customer display O
--- ---
keyboard O
printer O
CPU fan O
various cables O
cash box O
Chassis O
Packaging O

*The format of this standard is prepared according to the provisions of SJ/T11364.

“O” indicates that the content of the toxic and hazardous substance in all homogeneous materials of the part is below the limit requirement specified in GB/T26572.

“X” indicates that the content of the toxic and hazardous substance in at least one homogeneous material of the part exceeds the limit requirement specified in GB/T26572.

  • Note: DIBP-diisobutyl phthalate
  • BBP-butyl phthalate
  • DBP-dibutyl phthalate
  • DEHP-di(2-ethylhexyl)phthalate

Accessories Annexes

No. Item Qty Note
1 POS 1
2 Adaptor 1
3 Power Cable 1

Others

  • For the drivers of other peripheral devices, refer to the USB driver from the package.
  • You can log in to Histone website or contact Histone via 24h customer service hotline.
  • Website:http://hics.Histonetec.com.
  • 24h customer service hotline: 4006-585-111

FCC Statement:

This device complies with part 15 of the FCC Rules. Operation is subject to the following twoconditions:

  1. Thisdevicemaynotcauseharmfulinterference,and
  2. thisdevice must accept any interference received, including interference that may cause undesiredoperation. This equipment has been tested and found to comply with the limits for ac Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to providereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation. This equipment generates, uses and can radiate radio frequency energy and ,if not installedandusedinaccordancewiththeinstructions,maycauseharmfulinterference to radio communications. However ,there is no guarantee that interference will not occurinaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferenceto radioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoff andon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthe followingmeasures:

  • Reorientorrelocatethereceivingantenna.
  • Increasetheseparationbetweentheequipmentandthe receiver.
  • Connecttheequipmenttoanoutletonacircuitdifferentfromthattowhichthe receiverisconnected
  • Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Caution:  Any changes or modifications not expressly approved by the party responsible forcompliancecouldvoidtheuser’sauthoritytooperatetheequipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co- located or operating in conjunctionwithanyotherantennaortransmitter. This equipment should be installed and operated with a minimum distance of 20cm betweentheradiator&yourbody

QINGDAO HISTONE INTELLIGENT COMMERCIAL SYSTEM CO., LTD.

QingDao Histone Intelligent Commercial System Co., Ltd.

References

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