Lenovo ZA690008SE ThinkSmart Microsoft Teams Phones User Guide

ThinkSmart View User Guide for Microsoft Teams
Version 1.0
User Guide

ZA690008SE ThinkSmart Microsoft Teams Phones

ThinkSmart View User Guide for Microsoft Teams phones
Note: Visit http://www.support.lenovo.com for additional information

Introduction

The Lenovo View is an all-in-one (compute + microphones + camera + speaker + display) device purpose-built for personal meetings and collaboration. Its design features an 8” touch panel with a unique design capable of rotating from landscape to portrait. No other hardware is needed to operate a ThinkSmart View.
Microphones are integrated into the top of the device and a speaker is located on the left-hand side of the display (in landscape orientation). The microphone array on the ThinkSmart View is tuned to clearly capture voice audio and filter out ambient noise. The camera and privacy shutter are on the right-hand side. This enables audio, video, and content sharing capabilities from a desk or tabletop.

Target Use Cases

ThinkSmart View can be used in many different use cases in the modern workplace. Out of the box, it is ideal for a desk or office. The device can also be used in huddle rooms and phone booths. The view is best used as a personal device for calls and meetings.

Front & Side Views

Rear View

Portrait Side View

Integrated Touch Display

ThinkSmart View has a multi-touch 8” 1280 x 800 multi-touch wide-angle viewing display. The design of the device allows it to rest in landscape and portrait orientations. This touch display is where the Microsoft Teams phone user interface will be displayed. All meeting content, such as videos from remote participants and desktop or slide sharing content will be seen on display.

View Technical Specifications

Display| 8″ touch display
Anti-glare and Anti-fingerprint coating
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Microphone| integrated microphone array built into the top of the device
Speakers| 1.75″ 10W Full-size speaker, Two passive tweeters
Ports| USB Type-C (Service and Support only)
Processor| Qualcomm® SnapdragonTM 624, Octa-Core A53 1.8 GHz, 14 nm
Operating System| Android Open Source Project 8.1
Sensors| G, P, and L sensors
Software| Microsoft Teams for IP Phones
Buttons / Switches| Volume Rocker, Microphone Mute Switch, Camera Shutter Switch
RAL Color| Iron Gray (Lenovo)

What’s Inside the Box

1. Lenovo ThinkSmart View
2. Lenovo Power Adapter
3. Quick Start user guide

Hardware Setup

1. Remove the ThinkSmart View from its packaging and place it on a flat surface
2. Plug one end of the AC adapter into the ThinkSmart View and the other end into a wall outlet

Software Setup

1. Select the system language from the menu

2. Select your WLAN network from the list and log in (if protected)
   TIP: Turn the device to portrait mode when logging into a network to see more settings on the screen

3. Pair to Bluetooth headset or select Skip

Signing into Microsoft Teams

1. Tap Sign in

2. Enter your credentials or select Sign in from another device
   a. You will be connected to the Company Portal automatically

3. By selecting Sign in from another device a code will be displayed on the screen

4. Go to https://microsoft.com/devicelogin on another device and enter the code

5. The view will register with the Company Portal (and Microsoft Intune, if enabled in your organization) and then take you to the Microsoft Teams home screen.

Using Microsoft Teams on ThinkSmart View

1. Calls view
   Each of the UI screens works equally well in portrait or landscape mode. The Calls UI displays a configurable list of favorites as well as made, received, and missed calls, both audio and video on the Recent tab. This UI is where calls are made by selecting the “Phone” icon and either typing the name of a contact or dialing a phone number on the keypad to make an audio call if the user’s account is enabled with a Microsoft PSTN calling plan.

2. Calendar view The Calendar UI displays a list of scheduled meetings. From this screen, scheduled meetings can be joined with one touch by selecting the “Join” icon next to the appropriate meeting. Scheduling calls are performed by selecting the “Calendar” icon from this UI (covered later in the Scheduled Meeting Workflow section)

3. Voicemail view
   

The Voicemail UI displays any voicemails that the user receives. Tapping an individual voicemail presents a text transcription of it along with options to listen to the message, call the user back, view caller information, and delete the voicemail.

Settings
Settings can be accessed from the home screen by tapping the icon > Settings

Microsoft Teams application settings:

| Item| Description
---|---|---
1| Dark Theme| Changes the default black text and white background to white text on a black background
2| Calling| Allows the user to change options for incoming calls, ringtones, and call blocking
3| Help & feedback| “Help” opens the Microsoft Teams help & learning website “Report an Issue” opens a form to file a bug
4| About| Displays Microsoft Teams application and Calling versions
5| Sign Out| Signs the user out of the device
6| Device Settings| Opens a menu of device-specific settings and options
7| Company Portal| Allows the user to register the device with Microsoft Company Portal (if unregistered) or displays device details (if registered)

Device settings work in landscape orientation and include the following:

| Item| Description
---|---|---
1| Language Settings| Choose the system language
2| Time and Date| Options to manually or automatically set the time, change the time zone, time format, and date format
3| Display| Options for brightness level, screen timeout, and a toggle to enable/disable adaptive brightness using the ambient light sensor
4| Accessibility| Access to accessibility features, including high contrast text, large text, color correction, and download services: Select to Speak to hear the selected text read aloud, Switch Access to control the device with connected switches, and TalkBack to hear all items on the screen read aloud
5| WLAN| Viewing and logging into available WiFi networks
6| Bluetooth| Connecting a Bluetooth headset
7| About| displays networking and connectivity information, IP address, firmware and application versions, and model and serial numbers
8| Legal information| shows licenses, agreements, and the Lenovo Privacy Policy
9| Lenovo User Experience Program| opt in or out of anonymous device data collection to help Lenovo improve its products and experiences
10| Phone Lock| security options to lock the device after a period of time and set a four-digit PIN
11| Reboot Phone| Restart the device
| Admin Settings| Password protected area for administrator’s settings
12| Debug| Options to enable low-level logging and reset the View to a custom configuration or factory defaults
13| Network Configuration| Client-side network status and static IP configuration options
14| Password/Sign out| Option to sign out of the admin settings area and to change the Admin password

Using ThinkSmart View as a Common Area Phone
Your View can be set up as a Common Area Phone (CAP). CAP devices are typically placed in an area like a lobby, huddle room, phone booth, or another area that is available for many people to make a call.

Types of Common Area Phone Licenses:

CAP account| You have call capability. You also have the searching capability if your system administrator enables it on the Microsoft Teams Admin Center
---|---
Resource account| You have calls capability and can join a scheduled meeting

CAP Account
You have access to certain features for the common area phones:

• CAP account: You have calls capability. You also have the searching capability if your system administrator enables it on Microsoft Teams & Skype for Business Admin Center.
• Meeting account: You have call capability and can join the scheduled meeting.

Device Management
ThinkSmart View is a managed device for IT organizations. As an admin, you can manage Teams devices in your organization from the Microsoft Teams admin center. You can view and manage the device inventory and do tasks such as updating, restarting, and monitoring diagnostics for devices. You can also create and assign configuration profiles to a device or groups of devices.

Here are some examples of how you can manage ThinkSmart View devices in your organization.

• Change device information
• Manage software updates
• Restart a device
• View device history
• View diagnostics

You can find more information about the Teams Admin Center and managing Teams devices here.

Microsoft Intune, also known as Microsoft Endpoint Manager, is the supported device management platform for Teams devices. If you have Microsoft Intune in your organization, devices are automatically enrolled in Intune. After a device is enrolled, device compliance is confirmed, and conditional access policies are applied to the device. You can find more information about Microsoft Intune here.

When devices are enrolled and managed in Intune, administrators can:

• See the devices enrolled and get an inventory of devices accessing organization resources.
• Configure devices so they meet your security and health standards. For example, you probably want to block jailbroken devices.
• Push certificates to devices so users can easily access your Wi-Fi network, or use a VPN to connect to your network.
• See reports on users and devices that are compliant, and not compliant.
• Remove organization data if a device is lost, stolen, or not used anymore.

There may be specific configurations that need to be enabled in the customer’s tenant for the phones to successfully enroll into Intune.
If all the following conditions below are true, you will need to enable a specific configuration setting in the Intune admin console to allow for a successful enrollment:

• You are deploying a ThinkSmart View which is running Android OSP version 8.1
• You have connected your Intune tenant with managed Google Play in order to manage Android Enterprise devices.
• You have configured your enrollment restrictions such that Android work profile enrollment restrictions are applied to the end user account that you are using to enroll.

The recommended deployment configuration is (only one of these two is necessary):

• Adjust your enrollment restrictions settings in Intune so that the user you are enrolling in the IP phone is not targeted with an Android work profile. This approach is recommended if you are managing Android
  Enterprise work profile devices in the same Intune tenant as your Teams device.

• If you are not actively using Android Enterprise in your Intune tenant, you can remove the connection to managed Google Play following the directions here under “Disconnect your Android enterprise administrative account”. Disconnecting your Intune tenant from managed Google Play will disable Android Enterprise enrollment entirely for your tenant. Therefore, this option is only recommended if you are not managing any Android Enterprise devices in your Intune tenant.

Enabling Android device administrator enrollment in Intune will also allow ThinkSmart View devices to be enrolled and managed, including assigning policies.

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