TCL 43S45 Roku TV 4K HDR User Guide

October 30, 2023
TCL

TCL 43S45 Roku TV 4K HDR

TCL-43S45-Roku-TV-4K-HDR-PRODUCT

Product Information:

The TCLBFTTV is a television product that comes with an option to purchase a TCL Protection Plan during registration. The protection plan covers accidental damage, pixel repair and burn-in coverage, and provides priority service and extended parts & labor coverage for manufacturer defects. The product also comes with a warning to ensure proper safety precautions are taken when setting up and using the television.

Product Usage Instructions:

To register and protect your purchase, either text a photo of the camera icon to 71403 or register online at register.tcl.com. If you need help, visit photoregister.com/help or text HELP to 71403. It is recommended to add a TCL Protection Plan within the first 30 days of ownership to receive the best value and ensure that your viewing pleasure is not interrupted. When using the product, be sure to follow the base or wall mounting instructions provided in the User’s Guide to ensure your safety. Do not expose the product to rain or moisture or place objects filled with liquids on the apparatus. The batteries should not be exposed to excessive heat, such as prolonged direct sunlight, open flame, or fire of any kind. Refer to the identification/rating label located on the back panel of your product for its proper operating voltage. If you have any questions or concerns, contact TCL Support at support.tcl.com/us or call 1-877-300-8837. If you require servicing, use only identical replacement parts and refer servicing to qualified service personnel.

Register and protect your purchase

TEXT TO REGISTER
Text a photo of the camera icon to 71403

Add a TCL Protection Plan when you register your product and be covered from life’s mishaps Thank you for choosing TCL. We want your ownership experience to bring you as much joy as the television you purchased does, so we’re offering you a special price on TCL Protection Plans when you purchase during registration. Add a TCL Protection Plan within your first 30 days of ownership to receive the best value and we won’t let anything get in the way of your viewing pleasure.

Benefits & Description

TCL-43S45-Roku-TV-4K-HDR-FIG-2

DO NOT RETURN TO STORE WE ARE READY TO HELP contact us first with any questions TAKE CARE WHEN REMOVING THE TV

TCL SUPPORT:

Important Information

CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN

CAUTION : Neutral fusing. Disconnect mains before servicing.

Caution : To reduce the risk of electric shock, do not remove cover (or back). No user serviceable parts inside. Refer servicing to qualified service personnel

  • This symbol indicates that this product incorporates double insulation between hazardous main voltage and user accessible parts. When servicing, use only identical replacement parts
  • This symbol indicates “dangerous voltage” inside the product that presents a risk of electric shock or personal injury
  • This symbol indicates important instructions accompanying the product

WARNING
To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. This product should not be exposed to dripping or splashing. No objects filled with liquids, such as vases, should be placed on the apparatus.

WARNING
The TV is unstable if it is not properly attached to the base or mounted to the wall. Please follow the base or wall mounting instructions provided in the User’s Guide to ensure your safety.

Warning : The batteries should not be exposed to excessive heat, such as prolonged direct sunlight, open flame, or fire of any kind. Refer to the identification/rating label located on the back panel of your product for its proper operating voltage.

Cable TV Installer : This reminder is provided to call your attention to Article 820-40 of the National Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper  grounding and, in particular, specifies that the cable ground should be connected to the grounding system of the building as close to the point of cable entry as practical.

Important : This television is a table model and is designed to sit on a firm, flat surface. Do not place the TV on soft carpeting or on a similar surface as this may cause the ventilation slots located on the bottom of the unit to be blocked and may result in reduced product lifespan from overheating. To assure adequate ventilation for this product, maintain a spacing of one (1) inch from the top and side of the TV receiver and two (2) inches from the rear of the TV receiver and other surfaces. Make sure the TV stand or base you use is of adequate size and strength to prevent the TV from being accidentally tipped over, pushed off, or pulled off. This may cause personal injury and/or damage the TV. Refer to the Important Safety Instructions on the next page. The Power button on this TV and your remote control puts the TV into a very low-power standby mode but will not completely turn the power off. In order to completely shut the power off, you will need to disconnect the power cord from the outlet. The mains plug/appliance coupler is used to completely turn off the device. If you prefer to completely turn off the device, you should install the TV in a manner that allows you to disconnect the power cord when desired.

Product Information

Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. These numbers are located on the product. Keep the apparatus at least 8 inches away from the human body

Input Signal Compatibility
Antenna/Cable 480i, 480p, 720p, 1080i (NTSC, ATSC, and QAM formats)
Composite Video 480i
HDMI 480i, 480p, 720p/60Hz, 1080i/60Hz, 1080p/60Hz, 2160p/24/30/60Hz

For the best viewing experience, remove the energy guide label from the TV front panel or TV screen before use.

  • Model No.
  • Purchase Date
  • Serial No.
  • Dealer/Address/Phone

Safety Instructions

  1. Read these instructions.
  2. Keep these instructions.
  3. Heed all warnings.
  4. Follow all instructions.
  5. Do not use this apparatus near water.
  6. Clean only with a dry cloth.
  7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  9. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
  10. WARNING : Please refer the information on exterior bottom enclosure for electrical and safety information before installing or operating the apparatus.
  11. WARNING : The main plug is used to disconnect the device and should remain readily operable.
  12. When not in use, tie up the power cordset with a cable tie or with something similar. It should not be near sharp edges as it may cause abrasion of the power cordset. When put into use again, please make sure the power cordset is not damaged. If any damage is found, please use a replacement power cord specified by the manufacturer or that is identical to the original one.
  13. No open flame sources, such as lit candles, should be placed on, under, or near the apparatus.
  14. Unplug this apparatus during lightning storms or when unused for long periods of time.
  15. Only use attachments/accessories specified by the manufacturer.
  16. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid any injury.
  17. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
  18. For safe operation of the apparatus, please follow these installation requirements Keep at least 2 inches of ventilation space between the rear cover of the apparatus and the wall. Keep at least 1 inch of ventilation space between the apparatus and all other surfaces. Do not allow any of the apparatus’ ventilation openings to be blocked by objects that might obstruct them, such as newspapers, curtains, table-cloths or any other objects. Do not expose the apparatus to any external heat sources. Do not place any heat sources such as candles, lamps, etc. on the apparatus. Do not expose the device to high levels of humidity or to any possible sources of moisture. When disposing of used batteries from the remote control, consult local regulations regarding proper disposal.
  19. If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is grounded so as to provide some protection against voltage surges and built-up static charges. Section 810 of the National Electrical Code, ANSI/NFPA No. 70-2011 (Section 54 of Canadian Electrical Code, Part 1) provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead in wire to an antenna-discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. See following example:

TCL-43S45-Roku-TV-4K-HDR-FIG-3

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

FCC Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This Class B digital apparatus complies with Canadian ICES-003. The series, include models (43S45) This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation. Supplier Name: TTE Technology, Inc. (dba TCL North America)
  • Supplier Address : 1860 Compton Avenue, Corona, California 92881, USA
  • Supplier phone number and internet contact information : 1-877-300-8837 support.tcl.com/us.

Battery Caution & Disposal Information

  1. For best results, use alkaline type batteries.
  2. Install only new batteries of the same type in your product
  3. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak.
  4. Do not mix old and new batteries.
  5. Do not use Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
  6. Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
  7. Do not dispose of batteries in fire.
  8. Batteries should be recycled or disposed of as per state and local guidelines.
  9. Replacement of a BATTERY with an incorrect type that can defeat a SAFEGUARD (for example, in the case of some lithium BATTERY types).

ELECTRONICS & PACKAGING RECYCLING INFORMATION
For information on recycling your old TVs, sound bars, and home comfort products, and to find drop-off locations in your area, please visit the “Electronics Recycling” area of the TCL website at www.tcl.com. Click on our convenient interactive map to quickly locate a solution in your community. TCL encourages consumers to always look for a recycling or reuse alternative to discarding televisions and other electronics, and in many areas TCL has programs for consumers to drop- off and recycle televisions free of charge. Look for convenient How2Recycle® labels on the product box for help preparing your new TV packaging for recycling. These labels show important information identifying the various types of packaging material included with your new TV along with easy-to- understand recycling instructions. Warning: To avoid the danger of suffocation, keep plastic packaging away from pets, babies, and children. Do not use packaging bags in cribs, beds, carriages, or playpens.

What’s in the box

TCL-43S45-Roku-TV-4K-HDR-FIG-4

What you need

TCL-43S45-Roku-TV-4K-HDR-FIG-5

For additional support , please visit support.tcl.com/us

Set up your TV

Ready for the step-by-step? You’re only minutes away from TV bliss! Warning: To avoid the danger of suffocation, keep plastic packaging away from pets, babies, and children. Do not use packaging bags in cribs, beds, carriages, or playpens.

Remove your TV from the box
Be careful, it’s heavy!

To use the stand

  1. A To prevent damage to the screen, carefully place your TV on a soft, cushioned surface
  2. B Put the column of the stands into the TV, align the stands with the screw holes located on the TV. Secure the stands to the TV with four (4) screws.

TCL-43S45-Roku-TV-4K-HDR-FIG-6

Note : Make sure the installation direction of the stand is the same as illustrated.

Warning:
Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

  • Using cabinets or stands recommended by the manufacturer of the television set.
  • Only using furniture that can safely support the television set.
  • Ensuring the television set is not overhanging the edge of the supporting furniture.
  • Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
  • Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
  • Educating children about the dangers of climbing on furniture to reach the television set or its controls.

If your existing television set is being retained and relocated, the same considerations as above should be applied

Optional – To mount on a wall

To mount on a wall
Preparation must be done before mounting your TV on a wall

Note :

  1. If you select wall mounting, you should connect to the Ethernet which placed on the back of the TV before mounting your TV on a wall.
  2. Do not place your TV in a location exposed to direct sunlight, heat, fire, or moisture. Exposure will damage the TV

TCL-43S45-Roku-TV-4K-HDR-FIG-7

If you a re mounting your TV to the wall, don’t attach the stands.

To mount your TV to the wall, purchase a VESA wall mount

Models of 43’’| Purchase a VESA 200×200 (4 M6x12mm screws)

The VESA number is the horizontal and vertical measurement of the mounting holes. For example, 200X200 refers to the fact that the mounting measurements are 200mm horizontally and 200mm vertically. Follow the instructions that come with the wall mount. Your wall mount must be able to bear a minimum of five times the TV’s net weight to avoid causing damage

Warning : This product should only be mounted by a professional installer.

Warning : Never install or mount this product to the ceiling with the screen side facing down.

Installing or mounting this product to the ceiling or the underside of a structure or surface is hazardous and may result in personal injury and/or property damage.

Power up

In this step, we’ll make sure all systems are GO! Connect your power cable to the TV, then plug it into the wall outlet. Power your TV remote by inserting the included batteries. Connect external devices by referencing port label and descriptions on the next page.

Power Tip! Always replace depleted batteries with two same brand-new batteries from the same manufacturer. Never use damaged batteries.a If your remote gets warm/hot during use, discontinue use and contact customer support immediately at support.tcl.com/us Review the Battery Caution & Disposal Information on page 3.

Grab your remote
The TV remote should feel right at home in your hand. We designed it to be incredibly intuitive for watching TV and navigating on-screen menus.

Here are some buttons you should know about.

TCL-43S45-Roku-TV-4K-HDR-FIG-9

Tip! The button gives you easy access to picture settings, display options, and more. Try it on every screen!

  1. A POWER
  2. B BACK Return to previous screen
  3. C HOME Return to Roku Home screen
  4. D VOLUME Raise and lower volume
  5. E INSTANT REPLAY Replay the last few seconds of streaming video
  6. F OPTIONS View more options
  7. G RWD SCAN Rewind streaming video, scroll left one page at a time
  8. H FWD SCAN Fast forward streaming video, scroll right one page at a time

Get to know your TV

  1. A STATUS LIGHT Glows when the TV is in standby.

  2. IR RECEIVER Receives signal from the TV remote.

  3. POWER and OPTIONS BUTTON Press once to open the menu. Press and hold to turn o the TV.

  4. B POWER PORT Connect your TV to the power source with the included power cable.TCL-43S45-Roku-TV-4K-HDR-FIG-10

  5. C USB PORT Connect a USB device to access photos, music and movies.

  6. D RESET BUTTON Press once to restart your TV. Press and hold for factory reset, and careful, you will lose all your settings!

  7. E ETHERNET Connect an Ethernet cable to your home Internet router or switch.
    Note : the Ethernet is on the back of the TV.

  8. F HDMI PORT Highest quality audio/video connection. Connect cable box, Blu-ray player, gaming console, or other devices to your TV using HDMI cables.

  9. G HDMI (e)ARC PORT Connect HDMI (e)ARC (audio return channel) capable audio devices like sound bars or AV receivers.

  10. H ANTENNA/CABLE IN Connect an outdoor VHF/UHF antenna or Cable TV feed.

  11. I AV IN adapter AV Input (analog audio/video). The AV Input can be used to connect older devices that use analog audio/video outputs. Compatible adapter (not included) connects to the RCA cable (video – yellow and audio – white and red) that you normally use to connect to that device.

  12. J HEADPHONE OUT Connect headphones or other external speakers.

  13. K OPTICAL (DIGITAL AUDIO OUT) Connect an optical cable to an external digital audio system.TCL-43S45-Roku-TV-4K-HDR-FIG-11

Complete guided setup and activation

It’s the final stretch—hurray!
Let’s Connect Your TV will automatically detect wireless networks in your area. Have your network name and password handy and follow the easy on-screen instructions.

Your Roku account : Activate your TCL Roku TV using your computer, smartphone, or tablet to link to a Roku account. You need a Roku account to activate your TV and access entertainment across thousands of streaming channels.

IMPORTANT : Roku doesn’t charge for activation support – beware of scams. Roku accounts are free and while a valid credit card number is not required to create a Roku account, saving your credit card information makes renting, purchasing, and subscribing to entertainment from the Roku Channel Store fast and convenient. Once connected to your account, your TV will automatically update with the latest software, and you can start streaming immediately. If you aren’t ready to connect your TV to a wireless network, you can still use it as a regular TV.

And setup is done… Congratulations!
Continue using the remote to personalize your Home screen and channel line-up, stream movies, and so much more. If you have an antenna or cable connected, just click the Live TV tile to watch broadcast TV channels. The fun has just begun!

WE ARE READY TO HELP
contact us first with any questions

Viewing 4K Ultra HD Content

4K Spotlight Channel
The Roku 4K Spotlight channel is the easiest way to find movies, TV shows, and more in stunning resolution. Browse regularly updated, hand-curated selections of 4K titles in categories like Most Popular, Action, Drama, and more.

Key things to know : A paid subscription or other payments may be required for some channels. Channel availability subject to change and varies by country. 4K content will not be available on all channels.

Next Generation 4K HDR Devices
With HDMI inputs supporting the latest HDMI standards, connect next-gen game systems, Ultra HD blu-ray players and more to enjoy highest-quality 4K high dynamic range sources.

Upscale 1080p HD to 4K Ultra HD
Enjoy your favorite shows upscaled to near 4K Ultra HD quality with TCL Creative Pro upscaling.

TCL-43S45-Roku-TV-4K-HDR-FIG-12

Connecting brings out your TV’s full potential
Access thousands of streaming channels

Make any night a movie night
Whether you want to watch the hits or the classics, thousands of channels are now yours to choose from.

Stream live news and sports
Over 100 sports channels put you right in the middle of the action. Stay in the know with live news from your trusted channels.

Explore your passions
From fitness and cooking to religion and international programming, we’ve got you covered. Thousands of streaming channels are easily available for you to find and enjoy.

Free, live, and premium TV
Hit movies, shows, live news, and more are free on The Roku Channel. Add Premium Subscriptions to stream your favorites. Enjoying your favorite entertainment has never been easier.

Easy Voice Control
Find movie titles, launch or change channels, even switch inputs, using the voice control feature available through the Roku mobile app (iOS or Android™ mobile device required), or with compatible third-party voice assistant- enabled devices and voice enabled remote controls that can be purchased separately. This feature works with Apple HomeKit (Siri), Alexa, and Hey Google and requires a free Roku account to set up.

Apple HomeKit
Apple HomeKit provides an easy and secure way for you to use Siri and the Home app on your iPhone, iPad, Apple Watch, HomePod or Mac to control your compatible Roku device. And, you can use scenes to group your Roku device with other HomeKit-enabled devices to control an entire room at once.

To learn more, scan QR code or visit:go.tcl.com/airplay- homekit

TCL-43S45-Roku-TV-4K-HDR-FIG-13

Amazon Alexa
You can use Amazon Alexa-enabled devices, or the Amazon and Alexa Apps to search and control playback of content, and the ability to launch select streaming channels. Plus, you can power the TV screen on and off, adjust the volume, switch between different input devices such as Over-The-Air antenna, cable box, game consoles, etc. once connected. To use Alexa to search and control your TCL Roku TV, you need to link your Roku account to your Alexa account.

To learn more, scan QR code or visit : go.tcl.com/alexa

TCL-43S45-Roku-TV-4K-HDR-FIG-14

Google Assistant
You can use Google Assistant-enabled devices to search and control playback of content, and the ability to launch select streaming channels with just using your voice. Additionally, you can turn your TV on and off, turn up the volume, mute, switch inputs and change channels, if there is an Over-The-Air antenna connected. To control your TCL Roku TV using your voice with Google, you need to link your Roku account in the Google Home mobile app on your iOS or Android device.

To learn more, scan QR code or visit : go.tcl.com/hey- google

NOTE :
Some Roku Voice capabilities may not be supported when using HomeKit, Alexa or Google Assistant-enabled devices. Apple, HomeKit and Siri are trademarks of Apple Inc., registered in the U.S. and other countries. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Alexa enabled device is required to work with Alexa. Google, Google Home, and Android are trademarks of Google LLC. Third party features and services may be subject to change or removal without notice.

TCL NORTH AMERICA LIMITED PRODUCT WARRANTY

What your warranty covers: Defects in materials or workmanship to the original owner of this TCL product when purchased as new from an Authorized Dealer of TCL brand products and packaged with this warranty statement.

WARRANTY PERIOD (NON-COMMERCIAL USE):

  • Labor : Twelve (12) Months from the original date of purchase.
  • Parts : Twelve (12) Months from the original date of purchase.

WARRANTY PERIOD (COMMERCIAL USE):

  • Labor : Six (6) Months from the original date of purchase.
  • Parts : Six (6) Months from the original date of purchase.

Commercial Use includes, but is not limited to, the use of this product in a commercial or business environment, the use of this product in an institution or for institutional purposes, or for other commercial purposes including rental purposes. Should your TCL device prove to be defective in material or workmanship under normal use during the warranty period listed above, effective from the date of original consumer purchase of the product, TCL North America at its sole discretion will, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your device, or (2) replace your device with a new or refurbished/recertified equivalent product. If repaired at an Authorized TCL Service Center, TCL is not responsible for the transportation costs to the Authorized TCL Service Center. However, TCL will pay for the return shipping. TCL will provide instructions for the packaging and shipping of the unit. Units that are improperly packed and damaged during shipping are not covered under this limited product warranty. This limited product warranty is good only to the original purchaser of the product and effective only when used in North America. You must have your original purchase receipt or proof of purchase (bill of sale or receipted invoice) which states the condition of the unit (new, used), the unit’s date
of purchase, place of purchase, and model/serial number.

HOW SERVICE IS HANDLED : Call 1-877-300-8837 and choose the appropriate prompt. Please have product type, model number, serial number, and ZIP code ready. Troubleshooting and prior approval from a TCL representative MUST occur before sending in your product for repair.

Product Registration Information

You can find the model number and serial number on a label on the back or side of the product. Register your product online at register.tcl.com.

NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT. THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES AND/OR TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON THE LENGTH OF TIME AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU, THE ORIGINAL PURCHASER, SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE OR TERRITORY TO TERRITORY. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM/US TO VIEW THE MOST CURRENT VERSION.

THIS LIMITED PRODUCT WARRANTY DOES NOT APPLY TO:

  1. Service calls to your home for delivery or pick-up, installation, instruction, replacement of house fuses, connection of house wiring or plumbing, or to correct unauthorized repairs.
  2. Failure of the product to perform due to signal reception problems not caused by your unit, or due to power failures or interruptions or inadequate electrical service.
  3. Damage caused by transportation or handling, including damage during shipment from a Retailer (please contact your Retailer for assistance).
  4. Damage caused to the product by accident, vermin, lightning, wind(s), fire, flood(s), or act(s) of God.
  5. Damage caused by operating the product in a corrosive or wet atmosphere.
  6. Repairs when your TCL product is used in other-than-normal, single-family household use, or contrary to the instructions described in the product User’s Guide.
  7. Damage resulting from accident, alteration, misuse, abuse, neglect, insects, normal wear-and-tear, cosmetic damage, mishandling, power line surges, improper or faulty installation, or improper repair or maintenance. Improper repair includes the use of parts not approved or specified by TCL.
  8. Markings or images on the product’s LCD/LED panel resulting from viewing fixed images (including but not limited to certain 4:3 images on wide screen televisions, and/or data or images in fixed screen locations from banners, video games, or certain broadcast networks).
  9. Normal maintenance as described in the User’s Guide (including but not limited to cleaning or replacing filters, cleaning coils, or other normal maintenance).
  10. Use of accessories or components that are not compatible with this product.
  11. Products with altered, missing, defaced, unreadable, or removed serial numbers.
  12. Changes in the appearance of the product that do not affect product performance.
  13. Increases in utility costs and/or additional utility expenses.
  14. Products purchased from non-authorized TCL resellers.
  15. Products sold in any condition other than new from the original manufacturer, or sold outside of North America.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

CONTACT INFORMATION:
TCL North America 1860 Compton Ave Corona, California 92881 1-877-300-8837 www.tcl.com/us

Broadcasting & Operating Environment

  • Broadcasting system US System NTSC-M
  • ATSC standard (8VSB), QAM
  • Receiving Channels VHF2-13
    • UHF14-69
    • CATV 14-36 (A)-(W)
    • 37-59 (AA)-(WW)
    • 60-85 (AAA)-(ZZZ)
    • 86-94 (86)-(94)95-99 (A-5)-(A-1)
    • 100-135 (100)-(135) 01 (4A)
  • Tuner type Frequency synthesized
  • Operating Temperature 5°C to 35°C (41°F to 95°F)
  • Operating Humidity 20% to 80%, non-condensing
  • Storage Temperature -15°C to 45°C (5°F to 113°F)
  • Storage Humidity 10% to 90%, non-condensing

Troubleshooting

Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.

4K Picture Quality

  • 4K picture quality is largely dependent on the source. Make sure your source content is 4K.
  • To stream 4K, we recommend a broadband speed of 25Mbps for optimum viewing.
  • For Cable, Satellite, Gaming Consoles, and Blu-Ray players, we recommend using “High-Speed HDMI cables

My picture is too small (black bars on the side)

  • Play your movie/video and press the (*) asterisk button.
  • Select Picture Size, select the picture size of your preference

How to install the Remote Control Mobile App
The free Roku app allows you to use your mobile device as a full functioning remote control with voice search & keypad

  • Download the Roku app to your phone or tablet through Google Play or iTunes.
  • Simply search for “Roku App” and choose the Roku app by Roku Inc.
  • Follow the onscreen prompts and you’re on your way

How do I turn the Text-to-Speech (TTS) audio guide on or off?
Press key on the remote controller four times to turn the audio guide on or off.

  1. Select “Settings” at home screen
  2. Select “Accessibility”
  3. Select “Audio Guide” and turn it on or off

https://go.tcl.com/tts-roku

Cannot connect to wireless network (WiFi)

  • Select the correct wireless network name and verify the password entered (case sensitive).
  • Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.).
  • Reboot the router by disconnecting the power for more than 2 minutes and reconnect.

Problems connecting my cable/satellite box or antenna through a coax cable

  • For best performance, use the HDMI connection.  If not available, then
  • Make sure the cable connections to the TV and your device are securely fastened.
  • Select cable/satellite box or antenna TV input.
  • Select “start finding channels” and follow the on-screen instructions to perform a full channel scan.

What is the remote code for programming my Universal or Cable/Satellite box remote control

Providers Codes for TCL Roku TVs
ATT U-verse 1346
Charter 2/ Spectrum 11756
Comcast 3 11756
DIRECTV 11756
DISH 1756, 535
Time Warner / Spectrum 387, 1566, 268

Don’t see your provider listed, visit https://go.tcl.com/codes

Need more help?
support.tcl.com/us  1-877-300-8837

Offering a truly immersive home theater experience, TCL Alto Sound Bars provide stunning sound and simple setup. Available features including, Dolby Atmos surround sound and exclusive RAYDANZ technology for a wider soundstage, deliver premium sound. With Roku TV Ready, you’ll enjoy smooth setup, easy access to sound settings, and compatibility with your TCL Roku TV remote. Learn more at TCL.com or visit your favorite retailer.

Copyright © 2022 by Roku, Inc. and TCL. All rights reserved. Roku, Roku TV, the Roku logo, and the purple d-pad design are trademarks of Roku, Inc. TCL and the TCL Logo are owned by TCL Corporation and under license to TCL North America. Other brand and product names are the trademarks or registered trademarks of their respective owners.

TCL North America
1860 Compton Avenue, Corona, California 92881, USA To read the End User License Agreement (for Roku TV), visit: www.tcl.com/us/en/roku- tv/eula

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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