DOMETIC PerfectRoof PR2000 Awnings User Manual

DOMETIC PerfectRoof PR2000 Awnings User Manual

DOMETIC PerfectRoof PR2000 Awnings

© 2021 Dometic Group. The visual appearance of the contents of this manual is protected by copyright and design law. The underlying technical design and the products contained herein may be protected by design, patent or be patent pending. The trademarks mentioned in this manual belong to Dometic Sweden AB. All rights are reserved.

Please read these instructions carefully and follow all instructions, guidelines, and warnings included in this product manual in order to ensure that you install, use, and maintain the product properly at all times. These instructions MUST stay with this product.

By using the product, you hereby confirm that you have read all instructions, guidelines, and warnings carefully and that you understand and agree to abide by the terms and conditions as set forth herein. You agree to use this product only for the intended purpose and application and in accordance with the instructions, guidelines, and warnings as set forth in this product manual as well as in accordance with all applicable laws and regulations. A failure to read and follow the instructions and warnings set forth herein may result in an injury to yourself and others, damage to your product or damage to other property in the vicinity. This product manual, including the instructions, guidelines, and warnings, and related documentation, may be subject to changes and updates. For up-to-date product information, please visit documents.dometic.com, dometic.com.

1 Explanation of symbols

2 Safety instructions

Please observe the safety instructions and stipulations issued by the vehicle manufacturer and service workshops.

2.1 General safety

WARNING! Failure to obey these warnings could result in death or serious injury.
Electrocution hazard

• Only motor version: If connection cable of the awning is damaged, it must be replaced by the manufacturer, service agent or a similarly qualified person in order to prevent safety hazards.

Health hazard

• The awning must be installed in accordance with the Dometic installation manual by a qualified technician with sufficient technical knowledge for installing components in vehicles.
• This device can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the device in a safe way and understand the hazards involved.
• Only motor version: Electrical devices are not toys. Keep the remote control out of the reach of children. Prevent children from playing with the wall switch (accessory).
• Children must be supervised to ensure that they do not play with the device.

2.2 Operating the awning safely

WARNING! Failure to obey these warnings could result in death or serious injury.
Electrocution hazard

• PR2500, only motor version: Disconnect the power supply by means of the on/off switch before you clean the vehicle in the vicinity of the awning or the awning itself.

Health hazard

• Do not touch moving parts while operating the awning. There is a danger of injuries from moving parts.

• Only motor version: Only operate the awning when you can see the product directly from outside.

• Before starting your journey, check that the awning is fully retracted. Never move the vehicle when the awning is open.

• Never drive with the crank inserted. Remove the crank before starting your journey.

• Do not drive the vehicle if the fabric is damaged or torn, even if the awning has been properly retracted. The awning arms are held in place by the fabric. If the fabric rips while driving, the awning will suddenly shoot out. This can lead to serious injury. Secure the awning so that it cannot extend suddenly and unexpectedly while driving.

• Do not open the awning while driving.

• Do not open the awning in strong winds or snowfall.

• Retract the awning if strong winds, heavy rain or snowfall are imminent.

• Make sure that water or snow does not accumulate on the fabric. Otherwise this could damage the awning or the awning arms could collapse and cause severe injury or fatality.

• Do not approach the awning ­
  – if it was left open during heavy winds
  -­ if pools of water have formed on it
  -­ if snow has accumulated on it
  -­ if any debris is on the awning fabric.
  The awning may move unexpectedly, become unstable and bend or break.

• Do not leave the extended awning unattended. Retract the awning before leaving your location.

• Keep a safe distance away from the awning when having barbecues or open fires. The fabric can be damaged by heat or catch fire.

NOTICE! Damage hazard

• Park the motorhome or caravan so that no debris (branches, leaves or similar) can get onto the fabric.
• The fabric of the awning should not hang down at the edges but must be taut at all times. If the fabric hangs down, it could rub on the arms and get damaged. The fabric should not sag in the middle with long awnings.
• Only retract the awning, when the fabric is free of debris (branches, leaves or similar). Otherwise the awning can be damaged when it is retracted.
• Keep the awning free of dirt to prevent abrasions, stains and mildew.
• Only retract the awning if it is wet for safety reasons. Extend it again as soon as possible. Otherwise, mildew or stains can form or the color may fade.
• Never bend an awning arm or the cover down to drain water off the awning. This can bend the awning and impair its function.
• Do not hang any objects on the awning, on the front cover or the awning arms.
• Do not use any sprays (e. g. insect repellent, hairspray) near the awning. This will soil the fabric or the water-repellent effect of the fabric will be lost.
• If there is insufficient space above the door after the awning is mounted, the door must remain closed when retracting or extending to avoid the door making contact with the arms or the front panel. The required space depends on the design of the door (door width, swing or sliding door) as well as the set awning angle of inclination.

3 Scope of delivery

4 Accessories

Available as accessories (not included in the scope of delivery):

5 Intended use

The Perfect Roof PR2000 and PR2500 awnings are suitable for installing on motorhomes or caravans.
The awnings shall only be used whilst the vehicle is stationary.
This product is only suitable for the intended purpose and application in accordance with these instructions.

This manual provides information that is necessary for proper installation and/or operation of the product. Poor installation and/or improper operating or maintenance will result in unsatisfactory performance and a possible failure.

The manufacturer accepts no liability for any injury or damage to the product resulting from:

• Incorrect assembly or connection, including excess voltage
• Incorrect maintenance or use of spare parts other than original spare parts provided by the manufacturer
• Alterations to the product without express permission from the manufacturer
• Use for purposes other than those described in this manual Dometic reserves the right to change product appearance and product specifications.

6 Technical description

Perfect Roof PR2000 is an awning which can be extended and retracted using a hand crank. The Perfect Roof PR2500 awnings are available as motor version or as hand crank version. The motor version can be extended and retracted with a motor that is controlled by remote control or wall switch (optional). The hand crank version can be extended and retracted using a hand crank. The awnings are secured on the side of the vehicle or on the ground using struts.
Controls of the remote control (only PR2500 as motor version)

7 Operating the awning

Observe the safety instructions in chapter “Safety instructions” on page 13.

7.1 Note on the vehicle location

NOTICE!

• Park the vehicle so that no debris (branches, leaves or similar) gets on to the fabric.
• Keep the awning free of dirt to prevent abrasions, stains and mildew.

7.2 Extending the awning

Extending the hand crank version

WARNING! Beware of injury.
Keep a sufficient distance from objects or other vehicles. Once it is retracted, it should be at least 40 cm away from other objects and vehicles on all sides.

1. Click the hand crank into the holder in the awning (fig. 2, page 3).

2. Turn the hand crank until the awning is extended by about 1.5 metres (fig. 3, page 4).

3. Push the right strut in the front cover together so that you can move it freely (fig. 5, page 5).

4. Turn the right strut to the side (fig. 5, page 5).

5. Fold the right strut down and set it on the ground (fig. 6, page 6).

6. Adjust the strut to the required height (fig. 7, page 6).

7. Fold the lever for the strut up to secure the struts (fig. 8, page 7).

8. Extend the other strut in the same way.

9. Turn the hand crank until the awning is extended to the required position. Position the struts vertically and back under the front panel every 30 cm so that the awning stays secured at all times.

10. Turn the hand crank approx. a quarter of the way back to tighten the fabric.
    NOTICE! Beware of damage.
    The fabric of the awning should not hang down at the edges, and must remain taut at all times. If the fabric hangs down, it could rub against the arms and become damaged. The fabric used for long awnings should not sag in the middle.

11. Remove the hand crank from the holder on the awning.

Extending the motor version

WARNING! Beware of injury.
Keep a sufficient distance from objects or other vehicles. Once it is retracted, it should be at least 40 cm away from other objects and vehicles on all sides.

NOTE Only for operation with the remote control:

• When the vehicle is started, the awning retracts automatically. While the vehicle is running, the awning is blocked and can not be extended.
• The receiver beeps once when it is switched on.
• Operation of the remote control can be affected by interference if another device is being used nearby on the same frequency.
• Keep the remote control in a safe place while you are driving. The magnet in the holder is not designed for strong vibrations, such as sudden braking.

1. Press the button ▼ of the switch or the remote control until the awning is extended by about 1.5 metres (fig. 4, page 4).
2. Push the right strut in the front cover together so that you can move it freely (fig. 5, page 5).
3. Turn the right strut to the side (fig. 5, page 5).
4. Fold the right strut down and set it on the ground (fig. 6, page 6).
5. Adjust the strut to the required height (fig. 7, page 6).
6. Fold the lever for the strut up to secure the struts (fig. 8, page 7).
7. Extend the other strut in the same way.
8. Press the button ▲ of the switch or the remote control until the awning is extended to the required position. Position the struts vertically and back under the front panel every 30 cm so that the awning stays secured at all times.
9. Press the switch ▼ of the switch or the remote control until the awning has retracted far enough to tauten the fabric.

NOTICE! Beware of damage.
The fabric of the awning should not hang down at the edges, and must remain taut at all times. If the fabric hangs down, it could rub against the arms and become damaged. The fabric used for long awnings should not sag in the middle.

Positioning the struts on the ground
WARNING! Beware of injury

• Only position the struts on solid ground.
• Secure the struts from slipping.

1. Position the struts vertically underneath the front panel.
2. Secure the struts with pegs (fig. 9, page 7).
3. Position one of the struts slightly deeper so that the front panel hangs at an angle. This allows rain to run off more easily (fig. 0, page 7).

Securing the struts on the vehicle
You can secure the awning on your vehicle directly if you have already mounted the latches for the struts.

1. Slide the cover of the latch up (fig. a, page 7).
2. Fit the strut into the latch (fig. a, page 7).
3. Slide the cover of the latch down (fig. a, page 7).
4. Position one of the struts slightly deeper so that the front panel hangs at an angle. This allows rain to run off more easily (fig. b, page 8).

Mounting the tension rafter (fig. c, page 8)
Awnings with a length of 4 m or more need to have a tension rafter fitted in the middle of the awning. This prevents the awning from sagging.

1. Slide in the tension rafter.
2. Fit the top end of the tension rafter into the attachment on the housing.
3. Slide the other end of the tension rafter into the attachment in the front panel.

7.3 Retracting the awning

NOTICE!

• Only retract the awning, when the fabric is free of debris (branches, leaves or similar). Otherwise, the awning can be damaged when it is retracted.
• Keep the awning free of dirt to prevent abrasions, stains and mildew.
• When retracting the awning, make sure that any branches or other objects are not trapped in it.

1. Remove any debris (branches, leaves or similar) lying on the fabric.
2. Loosen the struts from the fastenings (pegs or latches on the vehicle).

Retracting the hand crank version

1. Click the top end of the hand crank into the holder in the awning.
2. Turn the hand crank until the awning is extended by only about 1.5 metres. Position the struts vertically and back under the front panel every 30 cm so that the awning stays secured at all times.
3. Fold the lever of the right strut down to loosen the struts.
4. Slide the struts together completely.
5. Fold the right strut up.
6. Turn the right strut into the front panel.
7. Slide the bottom part of the right strut into the latch of the front panel.
8. Retract the other strut in the same way.
9. Turn the hand crank until the awning is fully retracted.
10. Double-check that the awning is fully retracted before starting your journey. The front panel should be right up against the housing.
11. Remove the hand crank from the holder on the awning.

NOTICE! Beware of damage.
If the awning is retracted when wet, extend it again and let the fabric dry out at the next opportunity. If the wet fabric stays rolled up for a long time, mildew will form and the fabric can fade.

Retracting the motor version

1. Press the button ▲ of the switch or the remote control until the awning is only extended by about 1.5 metres. Position the struts vertically and back under the front panel every 30 cm so that the awning stays secured at all times.
2. Fold the lever of the right strut down to loosen the struts.
3. Slide the struts together completely.
4. Fold the right strut up.
5. Turn the right strut into the front panel.
6. Slide the bottom part of the right strut into the latch of the front panel.
7. Retract the other strut in the same way.
8. Press the button ▲ of the switch or the remote control until the awning has been completely retracted.
9. Double-check that the awning is fully retracted before starting your journey. The front panel should be right up against the housing.

NOTICE! Beware of damage.
If the awning is retracted when wet, extend it again and let the fabric dry out at the next opportunity. If the wet fabric stays rolled up for a long time, mildew will form and the fabric can fade.

7.4 Adjusting the motor version

NOTE
The motor is pre-assembled in the roller tube.
If the awning no longer fully closes or opens, adjust the motor (fig. d, page 9 to fig. g, page 10).

7.5 Replacing the batteries of the remote control and the wall switch

(accessory)

NOTE
If the LED of the remote control does not light up after pressing one of the buttons, the remote control battery is flat.

1. Open the housing (fig. h 1, page 11).
2. Remove the old battery from the holder.
3. Insert a new battery (type CR2450 for remote control, type CR2430 for wall switch, fig. h, page 11) into the holder with the positive terminal facing upwards.
4. Reassemble the remote control or wall switch.

Protect the environment!
Do not dispose of any batteries with general household waste. Return defective or used batteries to your retailer or dispose of them at collection points.

8 Cleaning and maintenance

8.1 Cleaning

NOTICE! Risk of damage!

• Never clean the awning with a high-pressure cleaner.
• Do not use abrasive cleaning agents or hard objects during cleaning, as these can damage the product.

1. Remove any debris (twigs, leaves or similar) lying on the awning fabric to prevent abrasions, stains and mildew. The awning can also get damaged when it is retracted.
2. Clean the awning fabric regularly to remove any dirt and dust:
   -­ To do this, use water with 30 ml detergent and 30 ml bleach for 10 l of water. ­
   -­ Soap down the fabric and leave the liquid to soak in for five minutes.
   -­ Rinse thoroughly with clean water. Make sure that the detergent with the bleach is completely washed off. Otherwise it can damage the fabric. -­ Leave the fabric to dry.

NOTE
The manufacturer recommends: To clean the cloth, use the Dometic awning cleaner (ref. no. 9600000165, available from your service agent).

8.2 Lubricating

➤ If required, lubricate the joints of the awning with paraffin wax, teflon oil or silicone oil.

8.3 Checking

WARNING!
Do not use the awning if any settings or maintenance work are required. If you discover any damage, please contact the service agent in the respective country (see dometic.com).

1. Check the awning regularly for any imbalance and wear, as well as damage to major parts.
2. Check the awning regularly: ­
   – Is the fabric free of damage? ­
   – Are the arms and front panel free of damage with no signs of wear? ­
   – Does the awning close properly?

NOTE
Dometic accessories such as sealing joints or foam strips are subject to environmental wear and tear. This is not an evidence of poor quality. To ensure the function of these parts, Dometic recommends replacing rubber seals and foam strips every 5 years.

8.4 Tightening the screws on the hinges

The screws on the hinges must be tightened up after being used for the first time:

• after the first holiday using the awning
• after driving 20000 km or six months after the awning was mounted (whichever occurs first)

The screws on the hinge also need to be checked during the routine vehicle inspection.
Contact your service agent to tighten up the screws.

Instructions for servicing (fig.19, page 11)

NOTICE!
The awning arms must not bear any load. This is to prevent the fastening torque of the screws from being distorted.

1. Lift up the front panel slightly so that the hinge does not bear any load.
2. Tighten the screws with 15 ­ 25 Nm.

8.5 Patching small holes in the fabric

You can patch any small holes in the fabric or parts where the coating has come off:

1. Use a cotton cloth to rub around the damaged area with a small amount of liquid vinyl plaster (ref. no. 9103104018, available from your service agent).
    The liquid vinyl plaster dissolves the coating. The coating seals the hole when it dries.

2. Wait until the area is dry before you retract the awning again.

9 Troubleshooting

NOTE
If you are not able to rectify a fault with the help of the following table, please contact the relevant service agent in your country (see dometic.com).

10 Warranty

The statutory warranty period applies. If the product is defective, please contact your retailer or the manufacturer’s branch in your country (see dometic.com/dealer).

For repair and warranty processing, please include the following documents when you send in the product:

• A copy of the receipt with purchasing date
• A reason for the claim or description of the fault

11 Disposal

➤ Place the packaging material in the appropriate recycling waste bins wherever possible.

If you wish to finally dispose of the product, ask your local recycling centre or specialist dealer for details about how to do this in accordance with the applicable disposal regulations.

12 Technical data

Mobile living made easy.
dometic.com

YOUR LOCAL DEALER
dometic.com/dealer

YOUR LOCAL SUPPORT
dometic.com/contact

YOUR LOCAL SALES OFFICE
dometic.com/sales-offices

A complete list of Dometic companies, which comprise the Dometic Group, can be found in the public filings of:  DOMETIC GROUP AB Hemvrnsgatan 15 SE-17154 Solna Sweden

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