RIDGE 14-500 Keypad Unit and Transceiver User Guide

October 30, 2023
RIDGE

RIDGE LOGO RIDGE LOGO 2Model14-500RIDGE 14 500 Keypad Unit and
Transceiver Ridge 14-500

14-500 Keypad Unit and Transceiver

  1. Carefully unpack box.RIDGE 14 500 Keypad Unit and Transceiver - box
  2. Make sure you have all items shown here.(Screwdriver not shown)RIDGE 14 500 Keypad Unit and Transceiver - Parts

What’s what?

Important components labeled

RIDGE 14 500 Keypad Unit and Transceiver - components
1| ![RIDGE 14 500 Keypad Unit and Transceiver

  • components 2](https://manuals.plus/wp-content/uploads/2023/06/RIDGE-14-500 -Keypad-Unit-and-Transceiver-components-2.jpg)
    ---|---
    Keypad Unit
    Back of front panel shown.
    Internal wiring not shown for clarity.| Transceiver
    Shown with cover removed.
    Internal wiring not shown for clarity.
    3. Unlock and remove front panel of keypad unit; then using included carriage bolts and hex nuts, attach unit to pedestal as shown.RIDGE 14 500 Keypad Unit and Transceiver - components 3 4. Using Tek screws, zip ties, or other means of securing, attach transceiver to inside wall or other surface inside gate operator.RIDGE 14 500 Keypad Unit and Transceiver - components 4 CAUTION!
    The transceiver is not weatherproof and must be mounted inside a weatherproof enclosure. Internal components can be damaged if exposed to the elements.
    Failure to comply will VOID WARRANTY.
    WARNING!
    AUTOMATIC GATES CAN CAUSE SERIOUS INJURY OR DEATH! ALWAYS CHECK that the GATE PATH IS CLEAR BEFORE OPERATING!
    REVERSING or other SAFETY DEVICES SHOULDALWAYS BE USED!

    1. a. Connect transceiver
      Gate Operator Timer-to-Close OFFRIDGE 14 500 Keypad Unit and Transceiver -
transceiver Consult gate operator or door opener manual for exact connections.
      Terminals vary widely across manufacturers and models.
      5b.
      Connect transceiver
      Gate Operator Timer-to-Close ONRIDGE 14 500 Keypad Unit and Transceiver -
transceiver 2Consult gate operator or door opener manual for exact connections.
      Terminals vary widely across manufacturers and models.
      CAUTION!
      A closing gate can cause injury to persons or damage to property.
      ALWAYS USE SAFETY DEVICES!

    2. a. Remove transceiver cover; then hold down Programming Button on circuit board for 3 seconds and let go.RIDGE 14 500 Keypad Unit and Transceiver - circuit board 6b. Pair keypad unit with transceiver by entering sequence below on keypad.
      (Make sure 9-V battery is connected on keypad unit)RIDGE 14 500 Keypad
Unit and Transceiver - Green arrow NOTE: Green arrow indicates “good” tone on keypad unit.
      6c
      While pairing, keypad unit will beep and flash. Once transceiver LED goes off and “good” tone is heard on keypad unit, pairing is complete.RIDGE 14 500
Keypad Unit and Transceiver - transcever

    3. Add Access Code(s) to Channel A.
      (To add multiple codes, enter each of them before pressing pound key)RIDGE
14 500 Keypad Unit and Transceiver - Access Code NOTE: The Master Code is for programming only and will not trigger the relay.

    4. Make sure gate path is clear; then enter access code on keypad and confirm gate opens.
      (If keypad locks up, repeat Step 6)![RIDGE 14 500 Keypad Unit and Transceiver

  • gate](https://manuals.plus/wp-content/uploads/2023/06/RIDGE-14-500-Keypad- Unit-and-Transceiver-gate.jpg)

INSTALLATION COMPLETE!
Your system is ready to use.

Additional programming

Delete Code(s)
(To delete multiple codes, enter each of them before pressing pound key)

RIDGE 14 500 Keypad Unit and Transceiver - Code

NOTE: Green arrow indicates “good” tone on keypad unit.
Always wait for good tone before moving on.
Set Unique Keypad ID
(This feature is for added security and allows multiple keypad units and transceivers to be used.
If Keypad ID is changed, keypad unit and transceiver must be paired again.)

RIDGE 14 500 Keypad Unit and Transceiver - Code 2

A2. Additional programming (continued)

Change Master CodeRIDGE 14 500 Keypad Unit and Transceiver - Code
3| Delete All Codes (Cannot Be Undone)RIDGE
14 500 Keypad Unit and Transceiver - Code 7
---|---
Add Latch CodeRIDGE 14 500 Keypad Unit and Transceiver - Code
4| Set Relay Output TimeRIDGE 14 500 Keypad Unit
and Transceiver - Code 8
Add One-Time-Use Code (Channel A ONLY)RIDGE 14 500 Keypad Unit and
Transceiver - Code 5| Configure Three Strikes, You’re Out
(This feature is designed to deter unauthorized users who enter an incorrect code three times
in a row. When this happens, the keypad unit will sound an alarm for 30 seconds, and then it
will go into a period of lockdown for a full 90 seconds.)
Check StatusRIDGE 14 500 Keypad Unit and Transceiver - Code
9
Add Access Code(s) to Channel B
(To add multiple codes, enter each of them before pressing pound key)RIDGE
14 500 Keypad Unit and Transceiver - Code 6| Toggle On or OffRIDGE 14 500 Keypad Unit and Transceiver - Code
10

Programming Sub Modes

  1. Add Access Code(s) to Channel A
  2. Delete Code(s)
  3. Change Master Code
  4. Configure “Three Strikes, You’re Out”
  5. Add Latch Code
  6. Set Relay Output Time
  7. Add Access Code(s) to Channel B
  8. Add One-Time-Use Code (Channel A)
  9. Pairing and Setting Keypad ID
    0. Delete All Codes

Things to Know
*The Star Key ()
The star key deletes your current entry.
If you happen to make a mistake keying in a code, simply press the star key to delete the entire entry and start over.
The Pound Key (#)
The pound key is good for one thing and one thing only: exiting Programming Mode. Whenever you’re in Programming Mode, simply press the pound key to get out.
Reset Procedures**
If for some reason the Master Code is forgotten or the unit needs to be reset to factory defaults, two reset procedures are available: Master Reset and Unit Reset.
These procedures can be found in Section B1.

Reset Procedures (Keypad Unit)

NOTE: If an error is made during these procedures, an “error” tone will sound and you must start again from the beginning.
NOTE: Unit must have power.
Master Reset
(Used if the Master Code is unknown, if the Latch Code is unknown and the unit is in Latch Mode, or if the Sleep Code is unknown and the unit is in Sleep Mode. All other codes will be retained after completing this procedure.)
Step 1 – Remove front panel of keypad unit.
Step 2 – Disconnect battery.
Step 3 – Press and hold Reset Button; reconnect battery; then release Reset Button.
Unit will sound one (1) tone. Release Reset Button after you hear tone.
Step 4 – Press Star key () on keypad three (3) times and wait up to 30 seconds.
Step 5 – Reattach front panel onto keypad unit.
The Master Code is now reset to default (1251).
Unit Reset
(Used to reset unit to factory default settings. The Master Code will be retained.)
IMPORTANT: FOLLOWING THIS PROCEDURE WILL DELETE ALL CODES BUT MASTER CODE!
Step 1 – Remove front panel of keypad unit.
Step 2 – Disconnect battery.
Step 3 – Press and hold Reset Button; reconnect battery; then release Reset Button.
Unit will sound one (1) tone. Release Reset Button after you hear tone.
Step 4 – Enter Pound (#) Star (
) Pound (#) on keypad. (Unit will sound “good” tone.)
Step 5 – Enter Master Code (1251 is default) on keypad. (Unit will beep continuously.)
Step 6 – While unit is beeping, disconnect and reconnect battery.
Unit will then go through power-up procedure.
Step 7 – Reattach front panel onto keypad unit.
The unit is now reset to factory default settings. Follow Master Reset to reset Master Code.

Reset Procedure (Transceiver)
IMPORTANT:
FOLLOWING THIS PROCEDURE WILL UNPAIR ALL DEVICES (KEYPADS, RTES, AND REMOTES) FROM THIS UNIT!
NOTE: Unit must have power.
This procedure is used when there is interference from other devices such as on a circle drive or when two or more neighbors have Ridge products.
Step 1 – Remove screws and cover from transceiver.
Step 2 – Press and hold Programming Button.
Step 3 – After about 15 seconds, release Programming Button.
LED will flash multiple times, indicating reset is in progress. Once complete, LED will go out.
Step 4 – Press Star key (*) on keypad three (3) times and wait up to 30 seconds.
Step 5 – Replace cover and secure screws on transceiver.
The transceiver is now reset to factory default settings.

Notes
…………..

NEED HELP

RIDGE LOGO 2Call (972) 474-6390
Email[email protected]
We are available Mon–Fri / 8am–5pm Central
© 2023 Security Brands, Inc. All rights reserved.
QSG-14500-EN Rev. E (3/2023)

Documents / Resources

| RIDGE 14-500 Keypad Unit and Transceiver [pdf] User Guide
14-500 Keypad Unit and Transceiver, 14-500, Keypad Unit and Transceiver, Transceiver
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