Apps IUSA Water App User Manual

June 10, 2024
APPs

IUSA Water App
User Manual

Apps IUSA Water App -

Smart Self-Management System + IOS.

Download App

Look in the App Store for the IUSA Water App
IOS must be updated to the latest version for the IUSA app to work properly
Download

Apps IUSA Water App - Icon2

Registration

To register your account

  1. Enter to IUSA Water App

  2. Privacy Policy.
    Read and Accept the Privacy Policy.Apps IUSA Water App -
App1

  3. Meter Version Identification
    Scan the meter serial number to identify which version of the meter is being used.

  4. Select ‘’Sign Up Here’’
    Apps IUSA Water App - App3

  5. Create Account
    Fill in all required fields to set up the account.
    Apps IUSA Water App - App47

  6. Select Create Account
    Apps IUSA Water App - App5

  7. Account Created
    A message confirming that the account was added successfully will be displayed. Select “OK” to finalize the process.
    Apps IUSA Water App - App6

Login

  1. Using the credentials registered; select sign in to log in to your account.
    Apps IUSA Water App - App7At this time, you will be able to enable Face ID to use for your next login
    Apps IUSA Water App - App8If you can’t remember your credentials, reset the password Select “Forgot My Password” and follow the instructions. An email will be sent to the email registered to change your password. (Email should be received within 2 minutes. Check the spam folder if email is not found in the inbox)
    Apps IUSA Water App - App9

  2. After successfully logging in the System will present the ‘’Home Page’’
    You will now be able to add the meter to your account by selecting the + sign as shown below
    Apps IUSA Water App - App10

Add Meter

Meter can be added to the account by entering or scanning the serial number (to scan thecamera must be enabled)

Apps IUSA Water App - App11

  1. Identify Meter
    You may assign a nickname to identify your meterApps IUSA Water App -
App12

  2. Select ‘’Add’’Apps IUSA Water App - App13Once completed, the following image will be displayed indicating that the meter was added successfully. At this time select “Accept” to conclude the process.
    Apps IUSA Water App - App14

Payment

TO AVOID INTERFERENCE, REMOVE THE SMART CARD FROM THE METER BEFORE PROCEEDING TO MAKE A PAYMENT
To make a payment:

  1. Select the meter from “My Meters” list.
    Apps IUSA Water App - App15

  2. Enable Bluetooth / Read consumption.
    Bluetooth must be enabled in order to connect to the meter to read the consumption. When prompted to allow Bluetooth, select “ok” to accept.
    Apps IUSA Water App - App16Once Bluetooth is enabled, the process of reading the consumption will begin. You must remain near the meter for successful communication with the meter.
    Apps IUSA Water App - App17You must remain near the meter for successful communication during the entire process.
    Apps IUSA Water App - App18

  3. To obtain a copy of the bill before paying, select ‘’Bill’’ and a copy will be emailed to you.
    Apps IUSA Water App - App19

  4. A message will be displayed once the bill has been sent to the E-mail address registered to the account. Select “Accept” to end the process. (Email should be received within 2 minutes. Check the spam folder if email is not found in the inbox)
    Apps IUSA Water App - App20

  5. To make a payment, select “Pay”.Apps IUSA Water App - App21

  6. A message detailing the charges to pay will be displayed.Apps IUSA Water App - App22If you don’t wish to pay at this time, select “Cancel”.

  7. To accept the charges and proceed to pay, select “Accept”.Apps IUSA Water App - App23

  8. Select Payment Method.
    Apps IUSA Water App - App24

  9. Register card information.
    a. Credit card numberApps IUSA Water App - App25b. Expiration Date
    Apps IUSA Water App - App26c. CVC/CVV Code
    Apps IUSA Water App - App48 d. Card Holder’s Name
    **** If you don’t see the field to type the name, your keyboard may be blocking it. Flip the phone to see the field.
    Apps IUSA Water App - App49

  10. Select ‘’Pay”
    Apps IUSA Water App - App50

  11. Once paid, the image below will be displayed confirming payment has been made and a receipt of payment will be sent to the email on file. (Email should be received within 2 minutes. Check the spam folder if email is not found in the inbox)
    Apps IUSA Water App - App51

To end the process, select “ok”.

‘’Confidential Information’’
Property of IUSA S.A. DE C.V.

Documents / Resources

| Apps IUSA Water App [pdf] User Manual
IUSA Water App, IUSA Water, App
---|---
| Apps IUSA Water App [pdf] User Guide
IUSA Water, App, IUSA Water App
| Apps IUSA Water App [pdf] User Manual
IUSA Water App, IUSA Water, App

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