DNP WCM2 Wireless Connect Module User Guide
- June 10, 2024
- DNP
Table of Contents
User Guide
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Introduction
What is the DNP Wireless Connect Module (WCM2)?
The WCM2 is the second generation of the DNP Wireless Connect Module, allowing
wireless printing from mobile devices (iPhone, iPad, and Android devices),
Windows PCs, and Macs, or by using the direct print web application–WCM Print.
The WCM2 broadcasts its own Wi-Fi network (hotspot) that allows wireless
printing and access to the user web portal where device settings and controls
can be accessed.
The WCM2 can also be connected to a local Wi-Fi network. This provides
internet access to anyone connected to the hotspot. Also, anyone that is
connected to the same local Wi-Fi network is then able to print through the
WCM2 to the connected printers. It is also possible to connect the WCM2 to a
local network with an Ethernet cable which will provide the same functionality
as connecting to a local network using Wi-Fi. This is helpful when there is
significant Wi-Fi interference.
Up to two DNP photo printers can be connected to the WCM2. Connecting two
different printer/media combinations can provide a wider range of print sizes
or, having two identical printers/media attached can increase the speed of
printing and reduce the number of media re-loads.
What’s Included in the Box
- WCM2 Device
- Power Adapter
- Wi-Fi Dongle (already plugged into the WCM2 device)
- Alternate Power cable (QW410 Only)
- Printer Cable
ATTENTION:
The WCM requires a WiFi dongle or antenna for the hotspot to broadcast.
Compatibility
The WCM2 supports the Internet Printing Protocol (IPP), which means that for
iOS devices it will work with AirPrint®, the standard printing method. The
latest versions of Android OS will also print via the WCM2 using standard
print commands.
WCM2 compatibility includes:
- iPhones and iPads running iOS version 14 and later
- Android devices running Android 10 and later
- Microsoft Windows 10 & 11
- MacOS version 11.1 and later
NOTE:
IPP is not supported by older Android devices that are version 8.1 and
earlier. Users with older devices can still print using the WCM Print
function. See “WCM Print” on page 27.
The WCM2 supports the most popular DNP photo printers, including:
- DS620A
- DS820A
- QW410
- DS-RX1HS
- DS40
- DS80
What’s New
WCM2 v3 has a new operating system to better support new and current features.
New features for v3.0 include:
- Supporting personal hotspots from iPhones.
- Ability to connect an iPad directly to the WCM2 using an Ethernet adapter and cable.
- Addition of software recovery capability (See the Factory Reset section.)
- System information and QR code for the hotspot SSID and password are included on the startup print.
- Stability and reliability improvements (bug fixes.)
Getting Started
Setting up your WCM2 System
-
Connect your WCM2 to your DNP printer with the provided USB printer cable. There are two available USB ports, making it easy to connect two DNP printers!
-
Connect the power adapter to the WCM2. If you are using a QW410 printer, the alternate USB power cable can be connected to the USB port in the back of the printer.
-
The WCM2 requires 60–90 seconds to power up and will print a test page when ready. The test page includes a QR code for the hotspot SSID and password, WCM2 Version, and printer information for each printer that is connected to the WCM2.
WIFI:T:WPA;S:DNPWCM-980;P:dnp12345;;
Once the WCM2 has printed the test page, it will broadcast a hotspot to connect your mobile, PC, or MAC device to. In the Wi-Fi settings of your device, look for and select DNPWCM-xxx. The last 3 digits are unique to your WCM2. The default password for the hotspot is dnp12345
NOTE:
Both the name and password for the hotspot can be changed in Network Settings.
NOTE:
The welcome page displays information about the system. This information includes: Printers connected to the WCM device, Print Sizes available for attached printers, number of prints left on attached printers. -
With your device connected to the hotspot you will be able to print pictures from your device. Use any photo app to view your picture.
-
Press the Share icon (iOS) or the Menu icon (Android).
NOTE:
If you are using cloud storage for your pictures the WCM2 must be connected to the internet using either Wi-Fi or Ethernet for access to the pictures. -
Scroll through the list and select Print. Select the Printer and Print Size you want. Standard print sizes are available by default. Additional Print Sizes can be made available in the Printer Settings Menu. Press Print.
Connecting Your iPad Directly to the WCM with an Ethernet Cable
You can now connect your iPad to the WCM device via an Ethernet cable. An
Ethernet will often increase processing speeds and can eliminate interference
on Wi-Fi channels.
- Connect your WCM2 to your DNP printer with the provided USB printer cable.
- Connect the power adapter to the WCM2.
- Connect an Ethernet cable to your router.
- Then connect an Ethernet adapter to the Ethernet cable.
- Finally, connect the adapter to your iPad.
- You are now able to print pictures from device.
- Follow the steps on the previous page to print your photos.
NOTE:
Belkin Lightning to Ethernet and USB-C to Ethernet adapters are offered on the
Apple Store and are the brand used for testing this feature. DNP does not
supply or warrant any Ethernet adapters.
Menu Options and Settings
Connect to the WCM2 hotspot as shown in the Quick Start instructions.
Open your devices browser and type 192.168.4.1 in the address bar to access
the WCM Portal.
Main Menu
The main menu can be found by selecting the icon in the upper left of the
screen. There, you will find the following sections: Printers, WCM Print,
Network Settings, System Settings, Software Update, Power, Software License,
and Logout.
Printers
The Printers Menu displays any DNP printer that is connected to the WCM2
including the media size and number of prints remaining on the ribbon.
The print queue is also displayed and shows the status of printed pictures
(Pending, Processing, Printing, and Completed).
Printer-specific settings can be found by selecting a printer. This displays
that printer’s information (Serial Number, Firmware Version, and Printer
Status) and the menu items for Printer Settings, and Print Test Page.
Printer Settings
Printer Settings is where you can access information about the CM (Color)
Profiles, finish type, and available print sizes.
CM Profile
These are based on regional preferences or media type. A description of ICM
Profiles is included in “Other System Notes” on page 30.
Finish Type
Allows you to select the preferred surface finish for the printed pictures.
- Glossy
- Matte
- Luster
- Fine Matte
Note:
Not all finishes are supported on all DNP printers.
Print Sizes
Shows all of the available print sizes and cuts for each DNP printer/media
combination that is connected to the WCM2. The print sizes that are checked
are available for use. By default, only the most common print sizes are
selected.
Network Settings
Contains Hotspot Settings, Wi-Fi Settings and Ethernet Connection information.
Hotspot Settings
Hotspot settings shows the Hotspot SSID (network name) and password. Both the
Hotspot SSID and password are case sensitive.
The default SSID is DNPWCM-xxx, where -xxx is a unique identifier for the WCM2
unit.
The default password is dnp12345 The Hotspot SSID and/or the password can be
changed. Passwords must be at least 8 characters.
Once the custom SSID or password is entered, tap Set.
NOTE:
If the custom SSID name or password is lost, tap Reset user name and password
on the login page to reset them to their default settings.
ATTENTION:
If you have a device that does not support the QR code scanning function, a QR
code app will be needed to perform this function.
The connection to the Hotspot will have to be reestablished using the new SSID
and password. Print QR Code prints a QR code, without the printer info that is
included on the test print, that can be scanned by mobile devices to quickly
and easily connect to the Hotspot. To use the QR code, simply open the camera
on your device and aim it at the QR code. If your device is a later model, a
notification stating “Join
NOTE: If you need a stronger hotspot signal, the Comfast WiFi dongle on
the WCM2 may be removed and replaced with a WiFi antenna such as the TPLink
Archer T3U Plus. DNP does not supply or warrant 3rd party antennas, but the
feature was tested with a TP-Link Archer T3U Plus.
Wi-Fi Connection
Allows a connection to a local Wi-Fi network for internet access when your
device is connected to the Hotspot. It also makes IPP (AirPrint®) possible for
all devices connected to the same network. The pull-down under Wi-Fi will
display the available local networks. Select the desired network, enter the
password for that network, and tap Join. Once the connection has been
established the IP address will be displayed for the Wi-Fi network.
Attention:
Wi-Fi networks that do not have a password, but require an agreement page
cannot be used with the WCM2.
Ethernet Connection
If an Ethernet cable is plugged into the WCM2 the IP address will be displayed
in the Ethernet Connection pull-down. An Ethernet will often increase
processing speeds and can eliminate interference on Wi-Fi channels.
Devices will be able to see available printers if the Ethernet is the same as
the Wi-Fi network the devices are connected to.
System Settings
System Settings contains settings for Logins, WCM Print Configuration, Date/Time Settings, System Info, Settings (general), Logging and Factor Reset.
Login
The Login section allows the administrator to set password protection for all
the WCM2 portal and admin settings.
To set password protection, check the box next to Password Protection. This
will open Username and Password fields.
Defaults
- Username (case sensitive) = dnpwcm
- Password (case sensitive) = passwor
Both the username and password are case sensitive and can be customized.
NOTE:
If the custom SSID name or password is lost, tap Reset user name and password
on the login page to reset them to their default settings.
WCM Print
WCM Print is an alternative printing method to AirPrint®.
WCM Print is the page users can go to for printing, and it can be accessed
through the user portal.
To activate a unique web page for WCM Print, go to System Settings / WCM Print
and check the box next to WCM Print.
Note:
Activation of WCM Print requires password protection for WCM2. This is to
prevent event guests from accessing the administrative controls.
Defaults
- Username (case sensitive)= dnpwcm
- Password (case sensitive) = password
Both the username and password are case sensitive and can be customized.
Maximum Quantity Maximum Quality allows administrative control over the number
of copies that can be made for each print. The default quantity is 10 and can
be changed as necessary.
Note:
Guests must be connected to the hotspot, it is not available over the local
network connection.
Once WCM Print has been turned on, WCM Print will be included on the main
menu. The guest web address is http://192.168.4.1/print and a QR code can be
printed from the Settings/WCM Print page. The guest web address lets the WCM
Print function be used by anyone connected to the hotspot without the ability
to access the admin controls. The admin can access WCM Print from the main
menu and still maintain access to the other settings.
Date/Time Settings
Date and Time settings are set by default to Eastern Standard Time. The WCM2
does not maintain date and time settings when power is removed. There are no
functional requirements for date and time, however it is helpful for
troubleshooting purposes when reviewing system logs.
Time Zone and Date/Time can be set at the beginning of each session if
desired.
Time Zone
The time zone settings can be changed to indicate region and city that
correlates with the desired time zone.
Date/Time
Date/Time settings can be changed to the correct ordesired date and time.
System Info
System Info provides analytical information about the performance of the WCM2.
This information includes:
- CPU: Indicates what percentage of the CPU is being used.
- CPU Temp: Is the temperature the CPU is operating at.
- RAM: Indicates what percentage of memory is being used.
- Disk: Indicates what percentage of disk space is being used.
The refresh rate for system info is every 20 seconds.
To force a refresh of the system info tap Refresh.
Settings
The settings menu controls the welcome page, unit of measure for print sizes,
and a reset option to restore default settings.
The welcome page is printed when the WCM2 has completed initialization and is
ready to use. Print Welcome Page is checked by default. This setting may be
turned off by unchecking the box.
Unit allows the displayed print sizes to be shown in centimeters or inches.
Inches are the default setting.
To change the setting, tap the pull-down and select Centimeters (cm) Tap to
save your changes.
To restore all default settings tap . This will restore all customizations to
the factory default settings, including hotspot changes, unit of measure
changes, welcome page changes, and others.
Logging
System logs can be accessed by tapping Get Log.
This information can be helpful for troubleshooting purposes.
Factory Reset
The WCM device can be reset to its initial factory settings. Factory reset
applies a fresh copy of the software on the WCM device.
By resetting your device back to its original factory settings, any previous
changes made to the device (i.e., added printers, print sizes, passwords,
etc.) will be removed, and the original device settings will be restored.
Select Factory Reset. Tap the Factory Reset button. The reset process can take
several minutes.
Once complete, a startup print will be made to indicate the process is
complete.
Software Update
Software updates are periodically made available.
If your WCM2 is connected to a local network, either by Wi-Fi or by Ethernet,
a notification will appear in the main menu indicating an update is available.
Select Software Update to check the current version of software and, if an
update is available, the latest version will also be shown.
Tap Update to install the update. You will receive a notification to refresh
the screen after several minutes when the update is complete.
A welcome page will also print after the update is complete provided the
welcome page has not been turned off.
Power
The Power menu provides a method to either restart or shutdown the WCM2.
If the device seems to be stuck or not responding to input, restarting the
device may clear any issues.
Tap Restart Device and allow a few minutes for the WCM2 to restart and
initialize.
Tap Shutdown Device for a controlled method to turn off the WCM2. The shutdown
process will take approximately 60 seconds.
Using the WCM2
(iOS Printing)
Printing from your iPhone or iPad Using IPP (AirPrint®)
The WCM2 works with Apple AirPrint®. When you connect your iPhone® or iPad® to
the WCM2 network, each printer name (or printer instance) is shown in the
standard iOS print menu. Printer names are displayed as printer-print size
(example: QW410-4×6) and are available with any photo app that supports the
Print command. Print functions are available if the iOS device has been
connected to the WCM2 Hotspot, if the WCM2 has been connected to the same
local Wi-Fi network the iOS device is connected to, or if the WCM2 is
connected by Ethernet to the same network as the Wi-Fi network the iOS device
is connected to. See “Network Settings” on page 12.
| |
---|---|---
Select a picture from your photo gallery, tap the share icon to access the
print menu, scroll down and tap Print.| Tap Select Printer and select the
print size you would like. The print size is shown after the printer type.
Example: DS620-5×7| Tap the Print icon. The printer will start in a few
seconds and print your photo.
Note:
Print times may vary due to the size of the picture file, Wi-Fi interference,
and various other factors.
ATTENTION:
Some photo apps use their own custom sharing menu that does not include a
print button. Tapping the More button often gives the standard menu shown
above (center).
(Android Printing)
Printing from Android Phones and Tablets (Android version 10 and later)
(IPP – Internet Printing Protocol)
The WCM2 supports the Internet Printing Protocol, which allows it to work
with recent Android devices (those running Android version 9 and later.)
When you connect your Android Phone or Tablet to the WCM2 network, each
printer name (or printer instance) is shown in the standard print menu.
Printer names are displayed as printer-print size (example: QW410-4×6) and
are available with any photo app that supports the Print command.
Print functions are available if the Android device has been connected to the
WCM2 Hotspot, if the WCM2 has been connected to the same local Wi-Fi network
the Android device is connected to, or if the WCM2 is connected by Ethernet to
the same network as the Wi-Fi network the Android device is connected to. See
“Network Settings” on page 12.
| |
---|---|---
Select a picture from your photo gallery, tap the 3 dots to access the Print
menu, and tap Print.| Tap the printer pulldown, tap All printers, and select
the print size you would like. The print size is shown after the printer type.
Example: DS620-5×7@dnpwcm| Tap the paper size pulldown, select Letter, and
tap the Print icon. The printer will start in a few seconds and print your
photo.
Note:
If the actual paper size is not available, select Letter.
(PC Printing)
Printing from Windows 10 PCs and Tablets (IPP – Internet Printing
Protocol)
The WCM2 supports the Internet Printing Protocol, which allows it to work with the Windows 10 printing system. Before printing, you must set up your printers on the PC.
-
Connect to the WCM2 Hotspot.
-
Open a photo on your Windows PC or tablet and click on the print icon. Click the pull-down for the Printer and select the desired printer.
-
If the desired printer is not shown, you will need to add the printer. Click on + Add a Printer to open Printers & Scanners. Click + Add a printer or scanner.
-
Select your DNP Printer from the listed printers. Click OK to add the printer.
-
Click Print (WCM2 printers have the following naming format Printer-print size @ dnpwcm).
-
Select the printer-media size you want to add and click Add device. You can return to the print dialog and print to the WCM2 printer.
-
Print size is established when a printer instance is set up in the WCM Portal and will override paper size in printsettings.
If the picture aspect ratio does not match the print size (ex. 6×8 print size and the aspect is 16:9 aspect), the fit of the print may not match the print size and a white border may appear on the print. If Fit is set to Fill Page, the WCM2 will center crop the image to ensure no white borders are visible, but portions of the photo may be cropped out. The best solution is to open the image in Photos, select the crop icon and set the Aspect Ratio to match the print size set up in the WCM2. -
Popular print size aspect ratios:
4×6 = 3:2
6×8 = 4:3
5×7 = 7:5
4.5 x 8 = 16:9
(Mac Printing) Printing from MAC OS
The WCM2 works with AirPrint®, which allows it to work with the Mac printing system.
- Go into Settings and select Network.
- Connect to the WCM2 Hotspot.
- To add a printer, go back to Settings and select Printers & Scanners.
- Click the + to see available printers.
- Select the desired printer. Click Add to add the printer.
- Open a photo on your Mac. Click the pull-down for Printer, select the desired printer and choose Fill in the layoutsection, and click Print (WCM2 printers have the following naming format Printer-print size @ dnpwcm).
- On the Mac print dialog, choose the number of copies and click Print.
WCM Print
WCM Print provides direct printing capability without using IPP (AirPrint®).
WCM Print is accessed through the web portal and allows you to directly select
the pictures you would like to print.
Administrative controls are accessed from the main menu in the WCM2 Portal.
From the main menu, select System Settings and WCM Print.
Set up the WCM Print function as shown in “WCM Print” on page 16.
Once the WCM Print function has been enabled it can be accessed from WCM Print
(now displayed in the main menu) or type 192.168.4.1/print in the browser
address bar. A QR code can also be printed from the administrative controls
page.
- From the WCM Print page, tap or click on > .
- Select the desired print size (only one size can be selected at a time).
- Select Quantity to set the number of copies that are made for each selected picture (the maximum quantity can beset in the administration page).
- Tap or click Select Images to choose the pictures to be printed.
- You can select a photo from the photo library on your device, take a picture, or browse for an image.
- Select the pictures to be printed and tap or click Add. Your pictures will start printing shortly.
Printing from Custom Photo Booth Applications
Because the WCM2 supports standard printing methods in iPad, Android, PC and Mac environments, photo booth applications from many publishers will work with the WCM2 to print photos. Some applications that have been tested* include:
-
Curator PixBooth 2
-
Luma Booth
-
Simple Booth Halo
-
Simple Booth Halo 2
-
SnapPic Booth
-
Salsa Booth
-
Photo Media Booth
-
Babeland Photo
-
Mini Photo Booth
-
Darkroom Booth for iPad
-
Testing was done by 3rd parties and reported to DNP. DNP is not responsible for applications that do not work correctly with the WCM2.
Troubleshooting
Resetting Your WCM2
There may be times when it is necessary to clear a problem print or other
possible system errors. There are two options to do this:
- Sometimes power cycling the printer may clear a problem. To do so, simply turn OFF the printer for several seconds and turn it back on. If that doesn’t clear the issue continue to the next option.
- Power reset – shut down the WCM2 (in the WCM Portal), unplug the WCM, then plug the WCM2 in again. If you cannot connect with the WCM Portal, simply unplug the unit, wait 10 seconds and plug the WCM2 in again.
Other System Notes
AirPrint
The WCM2 portal needs to allow enough time to detect changes to printers, such
as media changes. The WCM2 will autorefresh every 20 seconds, but can be
manually refreshed as needed. If the WCM2 does not recognize a change it could
result in a failure to print.
Print Speed
If two printers are used with the same size media, it does not improve print
speed. This limitation is with the hardware.
Print Service Plug-ins
Print server plug-ins like Samsung Print Service or HP Print Service interfere
with the WCM2. Un-installing these apps will allow the WCM2 to work properly.
White Edges on Prints from Android
In some cases Android devices print pictures with white edges. Selecting
letter for the page size instead of A4 seems to correct this issue and results
in the image being center cropped.
Windows Printer Can’t be Added
In some cases the available printer/print size does not show as an available
printer that can be added. Windows only displays 3 printers at a time, so
after a printer is added, another will be displayed if available. If multiple
printers are being used, it may help to turn one printer off.
ICM Profiles
ICM profiles are unique to each printer and media combination. In general,
color preferences lean toward green in European countries and toward red in
the Americas. ICM profiles have been established to reflect those trends. In
some cases the profile fulfills the preferences globally and a global default
has been established. Profiles have also been established for DNP Luxury
media to emphasize the softness found in the Silver Pearl media and the
vibrance in the Metallic media. Metallic Vivid maximizes color saturation.
Contact Us
If you have questions, need help with something, want to place an order, or
just need to speak with a representative, please contact our technical support
line at: 1-855-367-7604
You can also check our website for helpful tips and answers to most of your
questions: www.dnpphoto.com