GERBER GTB20670 Wrightwood Two-Piece Elongated Toilet Instruction Manual

Professional Performance Since 1932 TM / MC / MR
ITM. / ART. 1600241
MADE IN CHINA / F

Tools needed (not included)

Need help?

Please call our toll-free service line at 1-888-648-6466(CARE) ( ENLISH and French languages spoken ) for additional assistance or service. Call Monday – Friday, 8 am – 8 pm, Saturday 9 am – 6 pm (Eastern Time). wrightwood .gerber-us.com
WARNING!
READ, STUDY AND UNDERSTAND ALL WARNINGS BEFORE USING. PERSONAL INJURY AND UNIT DAMAGE COULD OCCUR IF INSTRUCTIONS ARE NOT FOLLOWED.
Wrightwood Dual Flush Elongated Toilet TM/MC/MR

Do not use tools to tighten plastic nuts

Safety Tips

• When installing flexible hose, there should be no kinks or deformation; DO NOT fold into V or L shape; DO NOT use if there are any cracks or deformations.
• The fittings should be installed by a licensed plumber.

IMPORTANT, RETAIN FOR FUTURE REFERENCE : READ CAREFULLY

Includes

Installation

TURN OFF WATER SUPPLY. If new installation, place supply stop on the wall on the same side as the tank fill valve approximately 20.3 cm / 8 in off the floor.

DISCONNECT SUPPLY LINE. Remove existing toilet. Clean area beneath toilet. Plug drain temporarily with rag. Discard existing floor bolts. Clean and inspect the old closet flange and flooring around the flange, repair or replace the old closet flange if necessary. Make sure center of closet flange is at least 30.5 cm / 12 in from the wall.
CAUTION: Closet flange should be flush or up to 6.3 mm / 0.25 in above the finished floor surface for proper wax seal. If closet flange is located below finished floor surface, a spacer or additional wax ring (not included ) should be used.

Attach flange bolts (Y) and flange washers (X) to closet flange.
Place wax seal (M) in closet flange.
Optional: Place a bead of silicone adhesive at the back between the bowl and floor to help to secure the bowl. Do not completely seal the bowl to the floor.
CAUTION: Do not over tighten nuts or base may be damaged.

Remove rag from floor drain. Place toilet (H) straight down onto flange bolts (Y). Ensure wax seal (M) is properly seated on toilet flange (underneath toilet).

Place cap base (L),washer (K) and thread nut (J) onto flange bolt(Y). Tighten nut carefully. Snap bolt cap (I) over assembly. Cut the top of the bolts if necessary. CAUTION: DO NOT

Place channel pads (F) on bowl (H).

Attach braided hose (D) to the fill valve (N) and tighten.
CAUTION: DO NOT USE TOOLS TO TIGHTEN. HANDTIGHTEN ONLY

Install tank bolts (Q) and washers (P) to tank. Attach wing nuts (G) to bolts (Q).
NOTE: Check that fill valve (N) and flush valve (O) nuts are tight .CAUTION: Hand-tighten only

Attach tank to bowl gasket (E) to tank outlet. Attach tank (B) to toilet (H).

Attach wing nuts (G) to bolts (Q).
CAUTION: Hand-tighten wing nuts only.

Attach braided hose (D) to water supply. CAUTION: DO NOT OVERTIGHTEN.
NOTE: Hose should be attached with slack in the line.

Slowly open water supply and check for leaks. Ensure tank fills to marked waterline in the tank.
Position the flush button mechanism (C) in tank lid so the single drop button will align with blue lever (half flush) on top of the flush valve and double drop button aligns with the white lever (full flush).
Secure the flush button mechanism (C) in the tank lid by hand tightening the lock nut.
The rubber tip on the bottom of the push rods leading from the flush buttons should lightly touch the top of the levers on the flush valve.
To increase the rod length, turn the rod locknut counterclockwise to loosen, then rotate the push rod counterclockwise to increase exposed length. When the desired length is achieved, turn the rod locknut clockwise, while holding the push rod, until it is tightened.

Set tank cover (A) on top of tank (B).

Thread seat bolts (T) through seat posts (U) into the washers (W) and seat nuts (V).

Install seat (R) onto seat posts (U).

Ensure toilet seat (R) is centered on bowl. Adjust (front to back and left to right) if necessary and tighten seat bolts (T).

Press the seat release button to remove the seat (R)

Install seat bolt caps (S) over seat posts (U). Then install seat (R) onto seat posts (U).

Troubleshooting

If you’ve followed the instructions carefully and your toilet still does not work properly, take these corrective steps.

tube.
Flush valve is leaking into the bowl| Adjust the fill valve to have water stop at marked waterline.
Clear any debris or obstruction from flush valve seal.
Water level in bowl not to correct height.| Refill tube not directed into overflow tube.| Place refill tube into holder on overflow tube.
Water leaking from tank to bowl connection.| Tank installed incorrectly. Gasket not seated properly.| Check all the bolts connection and tighten the bolts. Reseat and/or replace gasket.
Water dripping from supply line connection.| Supply line nut loose.| Tighten by hand.
Problem| Solution
---|---
No water flows into the tank.| Make sure the water supply valve is fully open.
Check the debris filter screen for any obstruction that would restrict the water supply. To check the debris screen, shut off the water supply. Disconnect the supply line. Remove any debris from inside the threaded shank which might be preventing proper water flow. Reconnect and turn the water supply on, checking for leaks.
The flush quality of the toilet is poor.| Make sure the water level in the tank is up to the water line printed on the overflow tube of the flush valve. To increase the water level, turn the adjustment screw on the fill valve clockwise to raise the float cup. Make sure the push rods are the correct length. The push rods should be set to a gap of approximately 1/16 in. above the push buttons of the flush valve. To adjust, loosen the collar on the push rod and turn the rod counterclockwise to extend the length. Tighten the collar to secure.
Water continues to run.| Check to make sure the rubber seal gasket on the flush valve is completely closed. Clear any debris from the gasket surface and sealing area of the flush valve which may be obstructing full closure.

Need help?
Please call our toll-free service line at 1-888-648-6466(CARE) English and
French languages spoken for additional assistance or service. Call
Monday – Friday, 8 am – 8 pm,
Saturday 9 am – 6 pm EST.
wrightwood.gerber-us.com

LIMITED WARRANTY ON VITREOUS CHINA PRODUCTS

Gerber Plumbing Fixtures LLC (“Gerber”) warrants to the original consumer purchaser of this product that the vitreous china will be free from defects in material and workmanship under intended use for as long as it is owned by the original consumer purchaser. Gerber warrants to the original consumer purchaser that all parts and components will be free from defects in material and workmanship under reasonable use for a period of five (5) years from the date of original purchase. Gerber will replace “free of charge” any product or parts thereof that proves to be defective in material or workmanship during the above stated periods of warranty coverage Gerber will not be liable for any labor, or any other costs or charges incurred in connection with removal or replacement of the product or otherwise acting upon the above warranties, or for any costs associated with repair or replacement of any other personal property, building or installation materials. Installation or use of the product not in accordance with product instructions or improper use, abuse or neglect of, or accident to the product, or moving the product from the location of its original installation will void the above warranties. Use of in-tank bowl cleaners will void the warranty. Damage to the finish or performance of any components caused by the use of cleaning solvents/chemicals or improper cleaning methods, including in-tank bowl cleaners, will void the above warranties.
TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE STATUTORY PERIOD OR THE DURATION OF THIS WARRANTY, WHICHEVER IS SHORTER. Some states/provinces do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
GERBER PLUMBING FIXTURES LLC SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE. GERBER PLUMBING FIXTURES LLC SHALL NOT BE LIABLE FOR ANY DAMAGE TO THE TOILET RESULTING FROM REASONABLE WEAR AND TEAR, MISUSE, ABUSE, NEGLECT OR IMPROPER OR INCORRECTLY PERFORMED INSTALLATION, MAINTENANCE OR REPAIR, INCLUDING FAILURE TO FOLLOW THE APPLICABLE INSTALLATION, CARE AND CLEANING INSTRUCTIONS. Some states/provinces do not allow the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. The above warranties give you specific legal rights, and you may also have other rights which vary from state to state. Proof of purchase (original sales receipt or invoice) from the original purchaser must be provided to Gerber Plumbing Fixtures LLC for all warranty claims. This warranty applies only to Gerber Plumbing Fixtures LLC vitreous china products installed in North America.

Replacement Parts

Distributed by:
Costco Wholesale Corporation
P.O. Box 34535
Seattle, WA 98124-1535
USA
1-800-774-2678 costco.com

Professional Performance Since 1932 TM / MC / MR
MADE IN CHINA

Documents / Resources

| GERBER GTB20670 Wrightwood Two-Piece Elongated Toilet [pdf] Instruction Manual
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