Nellie s 810648000108 WOW Mop Instructions
- June 10, 2024
- Nellie s
Table of Contents
Nellie s 810648000108 WOW Mop
WOW MOP COMPONENTS
CARTON CONTENTS
ASSEMBLY
INSTRUCTIONS FOR USE
Operating
Press the power button on the handle to make the cleaning pads oscillate, and
press it again to stop.
While the pads are oscillating, hold down the spray button to spray cleaning
solution. Release button to stop.
Notes:
- Do not operate while the mop is charging.
- The longest time of spraying is 5 seconds with one press.
- The machine will automatically turn into “sleep mode” after 2 minutes of no use and the full battery light will twinkle.
Adding Cleaning Solution
Open the cap of the reservoir and fill using the measuring cup to add liquid.
Do not overfill.
Close the cap.
Best used with Nellie’s Floor Care on hardwood, ceramic and tile.
Note:
- Maximum capacity of the reservoir is 170 mL.
Taking Care of Your Reservoir
Nellie recommends to use Nellie’s Floor Care or distilled/purified water in
the reservoir. This will maintain good performance and extend the life of your
mop. Empty the reservoir when not in use.
Battery Lights
Three battery lights will show the status of the battery. 100%, 65% and 30%. 3
lights will flash when the machine is low in battery indicating to charge
immediately.
Notes:
- 3 lights on 100%
- 2 lights on 65%
- 1 light on 30%
- 3 lights flashing low battery
First Time Charging
Pull out the rubber cork and turn it until the whole charging port is
revealed. Plug the charger into the charging port.
Note:
- Use the original equipment manufactured adapter.
- Overcharging the battery may cause damage.
- Please avoid charging for more than 3 hours.
Pad Changing
Unplug/turn off the machine. Ensure that the tank is empty. Hold the mop
upside down and remove the pads from the bottom.
Alternatively, you can also hold the mop up and change the pads.
OPERATION TIPS
Turning Off
Put handle in upright position to turn off.
Cleaning Pads
Machine wash pads with fragrance-free detergent. Do not use fabric softener.
FYI Nellie’s Laundry Soda works great!
Replacing the Handle Battery
There are two screws located underneath the top of the handle. Remove the
screws and the teal panel. Replace the battery.
The WOW Mop handle requires a 23 A/12 V battery.
If your Mop will not be in use for an extended period of time, remove the
battery.
TROUBLESHOOTING
Fault/Cause/Treatment
- Unit is wobbling./Mop pads are not installed properly./Turn power OFF and follow instructions on page 7 for replacing mop pads.
- Reduced spray or no spray.
- Reservoir may be empty./Refill reservoir.
- System isn’t completely primed./Hold spray button for 10 to 15 seconds to make sure the solution has flowed to the spray nozzle.
- Spray nozzle on base is clogged./Turn power OFF. Use a pin to clean the spray nozzle located at the front of the machine
Fault/Cause/Treatment
- No power./1.Battery depleted. 2. Charging cord damaged. 3.Battery failure./ 1.Charge battery for approximately 3 hours. Avoid overcharging. 2. Do not use. Contact Nellie’s customer service. 3. Do not use. Contact Nellie’s customer service
- Machine is leaking.
- Cap of reservoir is not closed properly./ Close the cap properly.
- Lights are on but unit won’t start vibrating.
- The battery in the handle is depleted./ Follow instructions on page 8 to replace the battery in the handle.
MOP REPLACEMENT PROGRAM
Base Battery Replacement
Batteries don’t last forever. Your Wow Mop has a 2 year warranty. The battery
in the base should last about 2 to 4 years, depending on use.
Mop Battery Replacement
Outside of the two-year warranty period? For a fee of $65 USD or $85 CAD, we
can replace your WOW Mop with a refurbished unit. Your WOW Mop must have been
purchased through an authorized dealer and proof of purchase is required.
Please note: Refurbished WOW Mops have a 90-day warranty.
Notes:
- Do not try to replace the battery in the base yourself.
- Overcharging the battery may cause damage.
SAFETY INSTRUCTIONS & TECHNICAL PARAMETERS
Usage
- For home use only.
- Remove large particles or substances from the floor before using. This product is not for sweeping or vacuuming.
- In case of jam caused by small objects, power off before removing the objects.
- Do not let children use the mop as a toy.
- Use a rag to clean the mop when it’s powered off.
- Do not leave any solution in the reservoir for more than 24 hours.
- Only operate within 5-40°C.
Battery & Charging
- Do not use charger and charging batteries provided by any third parties.
- Do not self disassemble or remodel the battery and charger.
- Keep the charger away from heating sources such as radiators.
- Do not touch the charger with wet cloths or wet hand.
- Please send the used batteries for recycling by certified organizations or learn more about our Battery Replacement Program at www.nelliesclean.com/our-planet.
- If there is any damage to the cable please stop using and contact Nellie’s customer service.
If your Mop will not be in use for an extended period of time, charge fully and store in a cool, dry space. Re-charge every 3 months..
- Name Parameters
- Battery 2000 mAh
- Voltage Rating 12 V
- Rated Power 35 W
- Power Charger Voltage 12.6 V
- Charging Time 3 h
- Run Time 55 min
IC ID Certification 26917-D3
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device.
114–2455 Dollarton Highway, North Vancouver, BC, Canada V7H 0A2 nelliesclean.com