Nellie s WOW Mop Cordless Rechargeable & Lightweight User Manual
- June 6, 2024
- Nellie s
Table of Contents
BATTERY REPLACEMENT PROGRAM
Base Battery Replacement
Batteries don’t last forever. For the sake of our planet, check out our
battery replacement program at nelliesclean.com/our-planet.
Notes:
- Do not try to replace the battery yourself.
- Overcharging the battery may cause damage.
- Please avoid charging for more than 3 hours.
WOW MOP COMPONENTS
CARTON CONTENTS
ASSEMBLY
Press down the lock catch to make the aluminum pipe
connect with the handle and decorative casing.
| 
Press down the lock catch and insert the installed tube into the hole of the base.
| 
Place the cleaning pads on the ground, lift the machine, and place them on the cleaning pads.
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INSTRUCTIONS FOR USE
Power ON/OFF
Pull back the handle. After hearing a clicking sound, the headlamp and power
indicator will light up. Bring handle to 90 degrees to turn off.
Note:
The machine will automatically turn into “sleep mode” after 2 minutes of no
use and the full battery light will twinkle.
Adding Cleaning Solution
Open the cap of the reservoir and fill using the measuring cup to add liquid.
Do not overfill. Close the cap.
Best used with Nellie’s Floor Care on hardwood, ceramic, and tile.
Note:
The maximum capacity of the reservoir is 230mL.
Operating
Press the power button on the handle to make the cleaning pads oscillate, and
press it again to stop.
While the pads are oscillating, hold down the spray button to spray the
cleaning solution. Release button to stop.
Notes:
- Do not operate while the mop is charging.
- The longest time of spraying is 5 seconds with one press.
Battery Lights
Three battery lights will show the status of the battery. 100%, 65% and 30%. 3
lights will flash when the machine is low in battery indicating to charge
immediately.
Notes:
- 3 lights on 100%
- 2 lights on 65%
- 1 light on 30%
- 3 lights flashing low battery
First Time Charging
Pull out the rubber cork and turn it until the whole charging port is
revealed. Plug the charger into the charging port.
Note:
Use the original equipment manufactured adapter.
Pad Changing
Unplug/turn off the machine. Ensure that the tank is empty. Hold the mop
upside down and remove the pads from the bottom.
OPERATION TIPS
Turning Off
Put the handle in an upright position to turn off.
Cleaning Pads
Machine wash pads with fragrance-free detergent. Do not use fabric softener.
FYI Nellie’s Laundry Soda works great!
Replacing the Handle Battery
There are two screws located underneath the top of the handle. Remove the
screws and the teal panel. Replace the battery.
The WOW Mop requires a 23A/12V battery.
TROUBLESHOOTING
Fault
| Cause|
Treatment
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The unit is wobbling.| 1. Mop pads are not installed properly.| 1. Turn
power OFF and follow instructions on page 8 for replacing mop pads.
Reduced spray or no spray.| 1. Reservoir may be empty.
2. System isn’t completely primed.
3. Spray nozzle on base is clogged.| 1. Refill reservoir.
2. Hold the spray button for 10 to 15 seconds to make sure the solution has
flowed to the spray nozzle.
3. Turn power OFF. Use a pin to clean the spray nozzle located at the front
of the machine.
The power button does not turn on the machine.| 1. Handle is standing
upright.| 1. Recline handle.
Fault **| Cause**|
Treatment
---|---|---
No power.| 1. Battery depleted.
2. Charging cord damaged.
3. Battery failure.| 1. Charge battery for approximately 3 hours. Avoid
overcharging.
2. Do not use. Contact Nellie’s customer service.
3. Do not use. Contact Nellie’s customer service.
The machine is leaking.| 1. Cap of the reservoir is not closed properly.| 1.
Close the cap properly.
The lights are on but the unit won’t start vibrating.| 1. The battery in the
handle is depleted.| 1. Follow instructions on page 9 to replace the battery
in the handle.
SAFETY INSTRUCTIONS & TECHNICAL PARAMETERS
Usage
For home use only.
Remove large particles or substances from the floor before using. This product
is not for sweeping or vacuuming.
In case of a jam caused by small objects, power off before removing the
objects.
Do not let children use the mop as a toy. Use a rag to clean the mop when it’s
powered off.
Do not leave any solution in the reservoir for more than 24 hours.
Battery & Charging
Do not use chargers and charging batteries provided by any third parties.
Do not self disassemble or remodel the battery and charger.
Keep the charger away from heating sources such as radiators.
Do not touch the charger with wet cloths or wet hands.
Please send the used batteries for recycling by certified organizations or
learn more about our Battery Replacement Program at www.nelliesclean.com/our-
planet.
If there is any damage to the cable please stop using it and contact Nellie’s
customer service.
Name
Battery
Voltage Rating
Rated Power
Power Charger Voltage
Charging Time
Run Time| Parameters
2000 mAh
12 V
35 W
12.6 V
3 – 5 h
55 min
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114–2455 Dollarton Highway, North Vancouver, BC, Canada V7H 0A2 nelliesclean.com