cybex SensorSafe Smart Chest Clip Instruction Manual
- June 10, 2024
- CYBEX
Table of Contents
cybex SensorSafe Smart Chest Clip
Product Information
The product is called SensorSafe and it contains magnets. It is a chest clip that is used with a child seat and is designed to alert the caregiver if the child is left in the car, if the chest clip has been unbuckled, or if the child has been in the seat for an extended period of time. The product is connected to a mobile app, which will send alerts to the caregiver’s phone when necessary.
Product Usage
- Step 1: Prepare the SensorSafe Chest Clip. Open the chest clip and remove the battery pull tag. Discard the tag.
- Step 2: Prepare the CYBEX Mobile Application. Download the free CYBEX mobile app to your smartphone and create an account in the app using your email or an Apple log-in.
- Step 3: Connect the SensorSafe Chest Clip to the CYBEX Mobile Application. When prompted in the mobile app, buckle the chest clip and insert the S3 Dongle into the car’s OBD-II port. Identify your product and personalize your device byentering information to customize your home page and differentiate between multiple seats.
- Step 4: Monitor SensorSafe Alerts. Once your chest clip is connected, you will be able to monitor its status onyour CYBEX app home page. There are several types of alerts that SensorSafe can send:
- Child In Car First Alert: If you walk away from a buckled child, you will receive an immediate alert at around 7.6 meters (25 feet). Walk back to the child and unbuckle the chest clip to stop the alert.
- Second Alert: If you ignore the first alert for more than 2 minutes, you will receive another alert indicating that the app is about to notify your family emergency contacts.
- Third Alert: If all previous alerts are ignored, you will receive a notification that your family emergency contacts have all been notified with the location of the child.
- Temperature: If your car seat has been in a very hot or cold temperature for an extended period of time, it may take some time for the chest clip to register a rapid change in temperature (potentially due to air conditioning or heat).
- Clip Open: SensorSafe will notify you each time the chest clip has been unbuckled. This is a one-time notification and will not repeat.
- Extended Time in Seat: If a chest clip has been buckled for over 2 hours, the caregiver will receive an alert reminding them to take a break to let the child move and stretch. This alert will repeat every 30 minutes until it is acknowledged.
- Other Alerts: There may be other types of alerts that SensorSafe can send.
Important: After you connect to SensorSafe for the first time, familiarize yourself with each of the alerts before using it with a child in the seat. Confirm all mobile phone settings to ensure alerts are audible and functioning as expected. Also, ensure your mobile phone is compatible with SensorSafe bychecking sensorsafeapp.com/devicecompatibility.html. You can add and monitor multiple seats per (1) Caregiver App. On Apple devices, be sure not to force close the app or it will be unable to re-connect.
ABOUT SENSOR SAFE
SensorSafe is a smart chest clip that uses Bluetooth® technology to connect to the CYBEX mobile application, where caregivers can receive four types of safety alerts:
- Vehicle interior temperature too hot or too cold
- The chest clip has become unbuckled
- Time to take a break (chest clip has been buckled for more than 2 hours)
- Caregiver has moved away from a buckled chest clip (i.e., the child is left in the car)
USING SENSOR SAFE
WARNING! DEAINJURTH Y OR CAN SERIOUS OCCURS
This product contains magnets. Before use, consult your family doctor about the compatibility of this product with pacemakers and similar devices.
Important: After you connect to SensorSafe for the first time, familiarize yourself with each of the alerts before using it with a child in the seat. Confirm all mobile phone settings to ensure alerts are audible and functioning as expected. Helpful tips before getting started:
- The setup process will take a couple of minutes. We recommend connecting to the app without a child in the seat.
- You can connect to the seat directly out of the box, even prior to installing it in the vehicle!
- Go through the set-up process for one caregiver and one car seat at a time. Others can be connected later.
- The only things you need are a car seat and a compatible mobile phone. Ensure your mobile phone is compatible with SensorSafe by checking sensorsafeapp.com/device-compatibility.html
- SensorSafe chest clips transmit when they are buckled. Leave all SensorSafe chest clips you are near in the unbuckled position to start.
- SensorSafe chest clips transmit when they are buckled. Leave all SensorSafe chest clips you are near in the unbuckled position to start.
Prepare the SensorSafe Chest Clip
- Start by opening the chest clip and leaving it in the unbuckled position.
- On the side of the chest clip with the SensorSafe logo, firmly pull on the battery pull tag to completely remove it.
- Discard the tag.
Prepare the CYBEX Mobile Application
-
Download the free CYBEX mobile app to your smartphone, then create an account in the app by using your email or an Apple log-in.
- Important: Set up the CYBEX app to automatically update or check back for updates regularly to benefit from new features being released.
-
Select if you want to create a new family or if you have been invited to join an existing family. A family is a group of users who will be monitoring the child either as the primary caregiver or as a family emergency contact. You can add as many family members and car seats as you like to each family member’s account.
- Create New Family. If you are the primary caregiver or the first member of your family connecting to a CYBEX product, choose this option to create a family, then follow the instructions to add new members to your family via an email invitation. To ensure notifications reach family members in an unsafe situation, we recommend adding a minimum of two family member contacts.
- Join Existing Family. Family members will select this option after receiving an email invitation to join an existing family. They will be asked to download the CYBEX app, create a profile, and enter the one-time family invitation code from the email to join a family.
- Family members only receive alerts in case the primary caregiver has not responded to a Child In Car alert within approximately 3 minutes. The alert will arrive to the family member whether or not the app is open on their phone. Family members are not able to remotely monitor the condition of the seat other than by receiving the Child In Car alert. Family alerts are sent over Wi-Fi or a cellular data connection. If you are out of range of cellular service, the alert will not send until service is restored. If a family member has not yet accepted your invitation, a re-invite button will appear by their name in settings.
-
Please always allow all mobile app permissions for the SensorSafe system to function. If any of these are turned off, safety alerts may not be received:
- Bluetooth is how the mobile app receives the transmissions from the SensorSafe chest clip.
- Location is used in the moment when a buckled chest clip is away from the mobile app (Child In Car) to inform caregivers and family members of the child’s location.
- Notifications are used to send safety alerts directly to the caregiver’s or family member’s attention on the mobile phone’s home screen.
- Critical Alerts (Apple® Only) are enabled to allow the app to sound the Child In Car alert even when the phone is in Silent Mode.
-
Correctly identify which SensorSafe product you own.
- Clip Only. Choose this option if you unbuckle the chest clip and see the letters “S3” stamped on the tongue.
- Clip & OBD Dongle. Choose this option if the chest clip comes with an OBD vehicle dongle and has no letters stamped on the tongue.
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When prompted in the mobile app, buckle the SensorSafe chest clip. The chest clip LED lights may blink RED for up to 30 seconds before being properly connected and, once connected, the LEDs should pulse twice with a visible BLUE light, indicating that it has a full battery charge (see pg. 9). If you experience any difficulty connecting to the chest clip, contact CYBEX Consumer Services using the information in the CYBEX mobile app or URL/phone number in your child restraint user guide.
Tips to ensure a successful connection:- Make sure only one mobile phone in the area is attempting to connect at a time. Disconnect from SensorSafe on all other nearby phones.
- Disconnect from all other Bluetooth devices while connecting, including vehicle audio.
- Make sure the mobile phone is within close range of the chest clip, 3 meters (10 feet) or less, and Bluetooth is turned on.
- You only need to register a chest clip to an account once. If it is already registered, you will see it under the settings tab of the mobile app and will not be able to register it again.
-
Identify your product and personalize your device. Enter the following information to customize your home page and differentiate between multiple seats:
- Identify the car seat that you are connecting.
- Enter a custom device name and description of where the car seat is installed.
- Upload a photo of the child who will be using this seat (optional).
-
Once your chest clip is connected, you will be able to monitor its status on your CYBEX app home page. From there you can:
- view the temperature of the vehicle interior (as read by the chest clip), as well as an indicator of where the temperature falls within a safe range.
- view whether the chest clip is buckled or unbuckled.
- add additional devices to your family.
- reach out to customer service.
- navigate between screens in the app (home, manuals, and settings).
Notes: •
- Once connected, your chest clip will automatically re-connect to the mobile phone each time it is buckled if the caregiver remains logged in.
- Important: On Apple devices, be sure not to force close the app or it will be unable to re-connect.
- If more than one person connected the chest clip to their account, SensorSafe only allows one active connection at a time. To switch between users, simply disconnect in the app’s settings to allow another user to connect.
SENSORSAFE ALERTS
Helpful Tips:
- Ensure all mobile application permissions are always turned on and enabled: Bluetooth, location, notifications, critical alerts.
- Have sound volume on and disable “Do not disturb” to benefit from all alert types.
- If any alert does not function as you would expect it to, contact CYBEX Consumer Services using the information in the CYBEX mobile app or URL/phone number in your child restraint user guide, as specific instructions may be available for your mobile phone model.
Child In Car:
First Alert – If you walk away from a buckled child, you will receive an
immediate alert around 7.6 meters (25 feet). Walk back to the child and
unbuckle the chest clip to stop the alert.
Notes:
- SensorSafe Child In Car notifications work by measuring the Bluetooth signal strength from the chest clip to the phone.Signal strength may vary depending on the mobile phone or the environment, so the distance at which you receive the alert may vary from user to user.
- Always test the alerts prior to using SensorSafe witha child. Observe the home page during testing so you can see at which distance SensorSafe disconnects in your environment.
- This alert will sound at full volume so that it can be heard in an emergency.
Second Alert: If you ignore the first alert for more than 2 minutes, you
will receive another alert indicating that the app is about to notify your
family emergency contacts.
Third Alert: If all previous alerts are ignored, you will receive a
notification that your family emergency contacts have all been notified of the
location of the child.
Temperature: Temperature alerts will sound if the temperature rises above
35°C / 95°F (too hot) or falls below 7°C / 45°F (too cold). The alert will
repeat every 5 minutes until the temperature is within a safe range.
Note: If your car seat has been in a very hot or cold temperature for an
extended period of time, it may take some time for the chest clip to register
a rapid change in temperature (potentially due to air conditioning or heat).
Clip Open: SensorSafe will notify you each time the chest clip has been
unbuckled. This is a one-time notification and will not repeat.
Extended Time in Seat:
If a chest clip has been buckled for over 2 hours, the caregiver will receive
an alert reminding them to take a break to let the child move and stretch.
This alert will repeat every 30 minutes until it is acknowledged.
Other Alerts: You may also receive alerts from the CYBEX mobile app when
settings do not allow full function of the system such as when permissions are
turned off, the battery is low, or you have closed the app.
Other App Features: Browse through the CYBEX app to familiarize yourself
with features such as instruction manuals, videos, FAQs, personalized settings
and profile management. Often the information you may be looking for is right
in the app. When removing the child from the car seat, always leave the
SensorSafe chest clip in the unbuckled position to preserve battery life. If
it remains buckled, the chest clip will cycle through the Child In Car
sequence, then, after 12 hours of inactivity, will go to sleep and stop
transmitting. It will not turn on again until it is re-opened and closed.
LED LIGHTS: The SensorSafe chest clip LED lights are designed to tell you
two things: (1) if the chest clip is connected to the app, and (2) if the
battery is fully charged or low. This table shows how the LED lights on the
front of the chest clip will behave:
REPLACING THE BATTERY
- Loosen the Harness by pressing the Harness Release Button on the front of the Child Restraint and pulling forward on both Harness Straps.
- Unbuckle Harness by pressing the button on the Crotch Buckle and pulling out both Buckle Tongues.
- Open the Chest Clip by pressing the Release Button and pulling the Chest Clip apart.
- Turn the male side of the Chest Clip over and loosen the screw with a #0 x 2½” Phillips screwdriver. Remove the cover with the screw in place.
- Remove Circuit Board from Chest Clip. Remove Battery from Circuit Board.
- Replace the Battery with a new CR2032 (Panasonic® or Energizer®) Lithium button cell Battery, as shown.
- Place the Circuit Board with the new Battery in the Chest Clip with the battery facing up. Replace the Cover and tighten the screw. This completes the battery replacement process.
- If you have questions, please contact CYBEX Consumer Services using the information in the CYBEX mobile app or URL/phone number in your child restraint user guide.
SensorSafe® Technology
Questions Comments:
Contact CYBEX Consumer Services using the information in the CYBEX mobile app
or URL/phone number in your child restraint user guide.
This device meets the requirements of SAE J3005.
FCC CERTIFIED:
Chest Clip Model: SensorSafe 3.0, FCC ID: 2ABS2-S3 This device complies with
Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
WARNING! DEAINJURTH Y OR CAN SERIOUS OCCUR
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
INDUSTRY CANADA (IC) CERTIFIED
Chest Clip Model: SensorSafe 3.0
IC ID: 11740A-S3
This device complies with Industry Canada License-exempt RSS standard(s).
Operation is subject to the following two conditions:
- This device may not cause interference, and
- This device must accept interference, including any interference that may cause undesired operation of this device.
RF WARNING STATEMENT (CHEST CLIP): The device has been evaluated to meet the general RF exposure requirement. The device can be used in portable exposure conditions without restriction.
SensorSafe® Technology
Questions Comments
Contact CYBEX Consumer Services using the information in the CYBEX mobile app
or the URL/phone number in your child restraint user guide.
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