Apps Xfinity App User Guide

Apps Xfinity App

Product Information

The product is a device that requires a smartphone and data connection to function. It is compatible with Xfinity services and requires an Xfinity ID for sign-in. The device offers guided activation for easy setup. It also has an optional backup battery for uninterrupted service during power outages. The device complies with Part 15 of the FCC Rules and the ISED’s license-exempt RSSs. It operates in the 5.15-5.25GHz band, which is restricted to indoor usage only. The device should be installed and operated with a minimum distance of 26cm between the radiator and the user’s body.

Product Usage Instructions

1. Download and open the device’s app on your smartphone.
2. Ensure that your smartphone has a data connection and sign in with your Xfinity ID.
3. Follow the guided activation instructions to set up the device.
4. If you want uninterrupted service during power outages, consider purchasing the optional backup battery from xfinity.com/XLEBattery.
5. In case of any difficulty, contact Xfinity Assistant at xfinity.com/chat.
6. For more information on FCC regulations, visit xfinity.com/WifiBackup/FCC.
7. For information on accessibility, visit xfinity.com/support/accessibility.
8. Ensure that the device is installed and operated with a minimum distance of 26cm between the radiator and your body.
9. Connect the power cord of the adapter to a socket outlet with an earthing connection for protective earthing.

Get started

1. Download and open the ‘Be sure your smartphone has a data connection. Sign in with your Xfinity ID.
   Be sure your smartphone has a data connection.

2. Sign in with your Xfinity ID.

3. Follow the easy guided activation.

Get peace of mind with a backup battery

Stay reliably connected during power outages by adding the optional battery.
Visit xfinity.com/XLEBattery for more information.
Need help? Ask Xfinity Assistant
xfinity.com/chat
Learn more about FCC information at
xfinity.com/WifiBackup/FCC
Explore accessibility at
xfinity.com/support/accessibility

Federal Communication Commission Interference Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Operations in the 5.15-5.25GHz band are restricted to indoor usage only.

Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance 26cm between the radiator & your body.

Industry Canada statement:
This device complies with ISED’s licence-exempt RSSs. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Caution :

• The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
• Where applicable, antenna type(s), antenna models(s), and worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in section 6.2.2.3 shall be clearly indicated.

Radiation Exposure Statement:
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with greater than 30cm between the radiator & your body.

• Protective earthing is used as a safeguard
  The instructions shall have the following description or equivalent:
  “The means of power cord of adapter should be connected to a socket-outlet with earthing connection.”

References

• Xfinity Assistant - Get 24/7 assistance for your questions
• Accessibility Help and Support | Xfinity by Comcast

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