EZQuest M1 Pro Max Intel Based Mac’s and Window Computer Instruction Manual

June 10, 2024
EZQuest

EZQuest M1 Pro Max Intel Based Mac’s and Window Computer Instruction Manual
EZQuest M1 Pro Max Intel Based Mac's and Window
Computer

ATTENTION:

  1. This hub is designed based on Silicon Motion Inc. chipset that requires the installation of its driver in order to use HDMI 2 and the VGA ports. (The rest of the ports will work without a driver installation including the HDMI 1 port)
    A. This hub has built-in USB drive so when you connect the hub to your Mac or Windows computer, you will see a volume named: INSTANTVIEW
    B. Please click on INSTANTVIEW to see:

C. Please select the User Manual based on your OS and follow the instructions to install the driver.
D. If you fail to install the driver on your Macbook, and a message box will come up to show you like “macOS InstantView is damaged and can’t be opened, you should eject the disk”, then please visit the below official website to download the driver online instead: https://www.siliconmotion.com/downloads/index.html
E. How to set up an automatic startup for InstantView app, when the Mac computer is turned on:

1.  **Click “System Preferences” — Find “Users & Groups” — Click “Login Items” — Click on “+” to add the Mac OS InstantView to the Login Items. Then Restart.**
  1. If you like to use your HDMI port for your external display and you prefer to close your MacBook Pro, you must have the USB-C power cable connected to the hub. [Closing your laptop without the USB-C power cable connected to the hub, will put your laptop in sleep mode).
  2. Please make sure that you select the correct HDMI ports from your TV or your display INPUT so that your computer display can be shown.

Product Introduction

This is a full-featured desktop USB-C high-speed expansion base, which can connect your USB-C laptop to all other devices with just one cable to keep everything in order. You can output three monitors through two HDMI and one VGA interface. One HDMI has a resolution of up to 4K@60Hz [supported when the host is DisplayPort (DPI v1.4. Enjoy the high speed transmission and excellent image quality of 4K video.

Features

Front:

  1. USB-C input (connect to host )
  2. LED indicator
  3. SD & Micro SD
  4. 3.5mm Audio/Mic
  5.  USB3.0
    Product Overview

Back:

  1. Horni 1
  2. Horni 2
  3. VGA
  4. USB-C PD
  5. RJ45 Ethernet
    Product Overview

Connection

Front:

  1. USB-C: connect to host

  2. LED indicator

  3. SD & Micro SD Card Reader
    Read: 50-104MB/5, Write: 30-80MB/s, (Data transfer rates are subject to the speed of the memory card itself and yo (data+ downturn computer’s USB ports).

  4. 3.5mm Audio & Microphone

  5. USB-A 3.0stream charge): 5Gbps, 5V/0.9A @4.5W

Back:

  1. HDMI 1: 4K x 2K 60Hz / 3840×2160 (work separately while source is DP1.4) 4K x 2K 30Hz / 3840×2160 (work separately while source is DP1.2)
  2. HDMI 2 : 4K x 2K @30Hz / 3840×2160
  3. VGA: Up to 1080P 60Hz.
  4. USB-C PD3.0: Upstream charging the source devices such as Laptop/Notebook, charging limited to 87-96W for safety and affected by different firmware. Supports 100W power adapter
  5. RJ45 Gigabit Ethernet: 1000Mbps
    Connection

Resolution Setting for Mac (M1, M1 Pro/Max, M2 and Intel)

System Preferences > Displays
Resolution Setting

Sound Setting for Mac

Apple logo>System Preferences>Sound

Graphics Settings for Mac

Mirror Display

System Preferences < Displays

  • Source device
  • HDMI 2 Display 1080P@60Hz
  • HDMI 1 Display 4K@60Hz (DP 1.4)
  • VGA Display 10@6080PHz

Extended Display

System Preferences > Displays

  • Source device
  • M HDMI 2 Display 4K@28Hz
  • HDMI 1 Display 4K@60Hz (DP 1 4)
  • VGA Display 1080P@60Hz

Windows System display settings

Right click desktop >Display Settings

Sound Settings for Windows 10

Clone Mode

Right click desktop >Graphics Settings >Display

  • Source device
  • HDMI 2 Display 1080p@60Hz
  • VGA Display  1080p@60Hz
  • HDMI1 Display 1080p@60Hz

Extended Display

Right click desktop > Graphics Setting > Display

  • Source device
  • HDMI 2 Display 1080P@60Hz
  • VGA Display A4K@28Hz
  • HDMI 1 Display 4K@60Hz (DP 1.4)

Android System display Settings

Clone Mode

  • Source device
  • HDMI 1 Display 1080p@60Hz
  • HDMI 2 Display 1080p@60Hz
  • VGA Display 1080p@60Hz

Chrome OS V8.5 + System display settings

Mirror Display

<—Display
Arrangement

1080p

Setting

Extended Display

Arrangement Drag or Use arrow Ke

FAQ

Why is there no video output?

  1. Please make sure the USB-C port of your devices supports video output, if it doesn’t, then only HDMI 2 and VGA will work, but HDMI 1 won’t.
  2. Please check if the cable is well connected.
  3. Please use a standard HDMI cable.

Why is there no audio output from HDMI?

  1. Please make sure your monitor supports Audio output function,
  2. Please set the external monitor as default Audio output device.
  3. What should | do if the display screen drops after connecting a large current HDD/SSD? Please connect your laptop charger/adapter to the USB C PD charging port of product.

Why does the output not reach 4K 60Hz?

  1. Please make sure your monitor support 4K 60Hz.
  2. Please make sure the video source is 4K 60Hz.
  3. Please make sure to use the 2.0 or higher version HDMI cable.
  4. Please make sure your computer specification supports DP1.4 signal output.

How to Change the Resolution and Refresh Rate on Mac:
System Preferences, Click on Display, Under the Display: While holding the Option button down, click on ” Scale ” twice then you can see the range of resolution Then click on the ” Show tow resolution modes” box Then you can choose the Refresh Rate available

Please email us with any questions or feedback you might have about our products to [email protected]. 1 (800) 881 9305

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References

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