EZQuest X40031 USB-C Multimedia 10-in-1 Gen 2 Hub User Manual

June 9, 2024
EZQuest

EZQuest X40031 USB-C Multimedia 10-in-1 Gen 2 Hub

TECHNICAL SUPPORT

  • Technical Support:
    • 1 (800) 881 9305
    • 1 ( 714) 6661716X2
  • Email : [email protected]
  • Service Hours: Mon· Fri 08:00 AM· 05:00 PM PST

Content

  • EZQuest 10-in-1 hub (Part No.X40031)
  • Manual

Attention

  1. If you like to use the HDMI port for your external display and you like to close your MacBook Pro display (Closed Clamshell Model, you must have the USB-C power cable connected to the hub. (Closing your laptop screen without the USB-C power cable connected to the hub, will put your laptop in sleep mode).
  2. Please make sure that you select the correct HDMI port from your TV or your display INPUT so that your computer display can be shown.
  3. USB-A ports will not support Apple SuperDrive (We recommend using our X401 DO USB-C to USB-A Female Mini Adapter to connect your SuperDrive directly to your Mac)
  4. USB-C ports will not operate a monitor
  5. Please make sure your device’s USB-C port supports display output.

SPECIFICATION

  • Part Number: X40031
  • UPC Code: 694307400313
  • 1 x HDMI 4K (60Hz on DP1 .4 or 30Hz on DP1 .2)
  • 1 x USB-C 1 00W Power Delivery port version 3.0 with  pass-thru charging up to 88W output and FRS technology  or 5Gbs data
  • 2 x USB-C Gen 2 (1 □Gbps) ports, 1 with BC1 .2 (5V/1.5A -7.5W). 2nd one 5V/0.5A (2.5W) power output
  • 2 x USB-A 3.0 ports BC1 .2 each output 5V/1.5A (7.5W). When using all the ports simultaneously, the total shared data is 10Gbps
  • When using all the ports simultaneously to power your devices, the total shared power is 10 Watts
  • 1 x RJ45 Gigabit Ethernet with LED indicator
  • 1 x SDHC and 1 X Micro SDHC Card Reader
  • 1 x 3.5mm Audio Jack with Microphone 2-in-1
  • Cable Length: 28 CM/11 Inches
  • Dimension: 16mm x 43mm x 123mm – 0.6 x 1.7 x 4.83 inches
  • Weight: 3 oz
  • Power: To support full-speed charging for iPad Pro or other USB-C mobile devices, please make sure your power adapter is at least 15V (45W). Power adapters less than 45W will not supply enough power to provide pass through charging
  • 18-Month Worry Free Warranty

Resolution Setting for Mac (M1, M1 Pro/Max, M2 and Intel)

System Preferences > Displays

Sound Setting for Mac

Graphics Settings for Mac

Mirror Display


Extended Display

Resolution Setting for Windows

Graphic Settings for Windows

Clone Mode

Extended Display

Sound Settings for Windows 10

FAQ

  • Why is there no audio output from HDMI?
1. Please make sure if there’s audio output on the Monitor.
2. Please set the external monitor as default audio output device.
  • What if the WIFI drops when the hard drive has been connected to the hub?
    2.4G is easily interfered, you can switch to SG network, or try to move the hard drive to a suitable place.

  • What if the USB driver can’t be identified?
    Restart the device and connect the hub again.

  • What if the display screen drops after connecting a large current hard drive?
    Please supply power through power adapter.

How to Change the Resolution and Refresh Rate on Mac

System Preferences, Click on Display, Under the Display:

  • While holding the Dption button down, click on ·· Scale ” twice then you can see the range of resolution
  • Then click on the ” Show low resolution modes” box
  • Then you can choose the Refresh Rate available

Full Speed Charging Support

  • To support full-speed charging for iPad Pro or other mobile devices, please make sure your power adapter is at least 15V [45W).
  • Power adapter less than 45W will not supply enough power to provide pass through charging.
  • Please email us with any questions or feedback about our products to:

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