BRITISH FIRES 870 Brockenhurst Electric Suite Instruction Manual

870 Brockenhurst Electric Suite
Instruction Manual BROCKENHURST ELECTRIC SUITE
INSTALLATION & USER INSTRUCTIONS
870, 1200 & 1600 SIZES

INSTALLATION & USER INSTRUCTIONS

IMPORTANT NOTES

Important – these instructions should be read carefully and retained for future reference.
When using this electrical appliance, basic precautions should be followed to reduce the risk of fire, electric shock and injury to person, including the following:
This heater must be used on an AC supply only and the voltage marked on the heater’s rating label must correspond to the supply voltage.
DO NOT switch the appliance on until it is properly installed as described in this manual.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
Children of less than 3 years should be kept away unless continuously supervised. Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
CAUTION: Some parts of this appliance can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
Check that all parts included are intact and not damaged. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Never use the appliance if the cord or any part of the appliance shows signs of damage. The heater must not be located mmediately below a socket-outlet.
DO NOT use this heater in the immediate surroundings of a bath, a shower or a swimming pool.
WARNING: In order to avoid overheating, do not cover the fan of the heater.
DO NOT use this heater with a programmer, timer, separate remote-control system or any other device that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned incorrectly.
CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
WARNING: This heater is not equipped with a device to control the room temperature. Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided. Keep furniture, curtains and other fabric material away from appliance.
DO NOT leave the appliance unattended during use.
DO NOT run the mains cable under carpets, rugs etc.
DO NOT cover or obstruct the heater in any way. Overheating will result if it is accidentally covered.
Never immerse the appliance in water or any other liquids.
DO NOT use the appliance outdoors. Before cleaning the appliance, ensure it is unplugged from the power and that it is completely cool.
DO NOT clean the appliance with abrasive chemicals.
Never use accessories that are not recommended or supplied by the manufacturer. It could cause danger to the user or damage to the appliance.
DO NOT insert or allow foreign objects to enter the inlet or outlet vents as this may result in electric shock, fire or damage to the appliance.
DO NOT install the fire using an extension cord. Unplug from the mains supply if the appliance is not to be used for long periods.
This appliance is only suitable for well-insulated spaces or occasional use.
DO NOT use this appliance in an open flue.

INSTALLATION REQUIREMENTS

The appliance is supplied with a pre-wired three pin plug (13 Amp fuse rated) and 1.8 metres of electrical cable. It is therefore necessary for a suitable electrical socket to be located within this distance and be easily accessible. This appliance is suitable for installation in static holiday/park homes . The appliance may be hard wired into a fuse spur, providing that the fuse spur is external to the installation and easily accessible, this must be carried out by a service agent or competent person, such as a qualified electrician.
WARNING:
Before enclosing the appliance, test the power in situation in order to ensure the power to the appliance working properly.

APPLIANCE DATA

Brockenhurst Electric Suite
New Forest Electric Fire

This fire is fitted with LED’s (Light Emitting Diode) in place of conventional bulbs. LED’s generate the same light levels as conventional bulbs, but use a fraction of the energy consumed.

Heat Output
Nominal heat output| Pnom| 1.5| KW
Minimum heat output (indicative)| Pmin| 0.75| KW
Maximum continuous heat output| Pmax, c| 1.5| KW
Auxiliary electricity consumption
At nominal heat output| elmax| 0.0| KW
At minimumheat output| elmin| 0.0| KW
In standby mode| elSB| 0.0| KW
Item| Unit
---|---
Types of heat input, for electric storage local space heaters only
Manual heat charge control with integrated thermostat| N/A
Manual heat charge control with room and/or outdoor temperature feedback| N/A
Electronic heat charge control with room and/or outdoor temperature feedback| N/A
Fan assisted heat output| N/A
Type of heat output/room temperature control
Single stage heat output and no room temperature control| No
Two or more manual stages no temperature control| No
With mechanical thermostat room temperature control| Yes
With electronic room temperature control| No
Electronic room temperature control plus day timer| Yes
Electronic room temperature control plus week timer| Yes
Other control options
Room temperature control with presence detection| No
Room temperature control with open window detection| Yes
With distance control option| No
With adaptive start control| No
With working time limitation| No
With black bulb sensor| No

COMPONENT CHECKLIST

SITE REQUIREMENTS

It should be noted that the appliance creates warm convected air currents. These currents move heat from the room surroundings to, and up the wall surfaces adjacent to the heater.
If the appliance is to be secure on a dry lined or timber framed construction then the integrity and ability of the wall to secure the appliance must be confirmed. It is important in these circumstances that any vapour barrier and/or structural members of the house frame are not damaged.
If you are unsure of the ability of the wall to secure the appliance and/or which type of wall fixing to use, you should take professional advice and obtain the correct fixings. Alternatively, find a more suitable wall location.
DO NOT run the supply cable under carpets.
DO NOT site in a position where curtains or drapes could cover the appliance, or other soft materials could cover e.g. below a coat rack.
DO NOT site behind an opening door where mechanical impact/damage could occur.
DO NOT site where the supply cable would become a trip hazard.
DO NOT sit, stand or forcefully pull on the appliance.
DO NOT obstruct, cover or force items into the openings.
DO NOT use the heater to dry clothes.
DO NOT site/use in an outdoor location(s).
It is important that the following clearances are maintained from the appliance to combustible materials. These clearances are dependent on the securing location as defined on the following pages.

CLEARANCES TO COMBUSTIBLES

The minimum distance to the front of the appliance is 900mm.
There are no clearances for above or to the side of the appliance, apart from being clear of curtains and drapes for a flush wall installation.
*See page 10 for more details
CAUTION:
This appliance is heavy. Always seek assistance whilst unpacking and/or during installation. Please read all the instructions before continuing to unpack or install appliance.
© 2019 British Fires

UNPACKING THE APPLIANCE

BEFORE STARTING THE INSTALLATION OF THIS FIREPLACE, PLEASE READ THE FOLLOWING:

1. The installation should be carried out by two adults to avoid injury or damage. If for any reason it is considered too heavy, please obtain assistance.
2. When lifting the electric appliance, always keep your back straight. Bend your legs and not your back. Avoid twisting at the waist. It is better to reposition your feet.
3. Avoid upper body / top heavy bending. Always bend from the knees rather than the waist. Do not lean forward or sideways while handling the appliance.
4. Always grip the appliance with the palm of the hand – do not use the tips of fingers for support.
5. Always keep the appliance as close to the body as possible. This will minimize the cantilever action.
6. Use gloves to provide additional grip.
7. Unpack the package and lift the appliance gently out of the box. Put it on a flat surface with the front panel facing forward.

IMPORTANT:
Please read completely through the instructions and verify that all listed parts are present before assembly.

INSTALLATION

British Fires assumes absolutely no responsibility for injuries and damages that may occur due to improper installation or handling. Remove any protective film coatings from the finished/decorative surfaces of the appliance, if any. After having selected the final position of the appliance taking into account the integrity of the wall the electric appliance may be secured to the wall.
To ensure customer safety, be sure to design the installation so that the strength of both the wall and any wall fixings used are sufficient. Do not block the ventilation holes of the appliance. The wall onto which the appliance/stud wall is installed must be flat. Install only on a vertical surface. Avoid sloped surfaces. Installation onto anything other than a vertical wall may result in fire, damage or injury.
If the appliance/stud wall is to be mounted on a dry lined wall or a timber framed construction wall then efforts should be made to fix into two or more wooden studs, or supporting wooden members of the wall using the fixing screws provided. If this is not achievable then the wall should be strengthened using appropriate building materials.
Ensure that the correct wall plugs are used for the type of wall that the stud work is being connected to.
Ensure the plug or fuse spur is fully accessible.
WARNING:
Before enclosing the appliance, test the power in situation in order to ensure the power to the appliance working properly.
WARNING:
The wall where the appliance is to be installed must be capable of long-term support of the total load of the appliance. Measures should also be taken to ensure sufficient strength to withstand the force of earthquakes, vibration and other external forces. Plasterboard alone is not considered to be a structural material. It is not recommended to rely on plasterboard fixings alone to support the weight of the appliance. Check regularly for security of wall fixings as appropriate. Also check security of supply cable and connections. If the supply cable becomes damaged, it must be replaced by a service agent or competent person, such as a qualified electrician.
The power inlet cable can be installed through your choice of two locations on the top, right hand corner of the appliance. Each can be accessed through one removable plate.
This appliance should be positioned level and in a clean ‘dust free’ environment..
The wall / stud work must be able to take the full weight of the appliance.
To install into a stud wall the mounting bracket must be removed from the rear of the appliance as shown in section 8.0.
Once the frame work has been constructed and secured to the wall and the appliance is in its end position, ensure that there is power to the appliance before any cladding/plasterboard is installed. CAUTION:
Do not keep the appliance connected to the electrical supply at this time.

A Top Suite Shelf
B Bottom Suite Shelf
C Bottom Shelf Brackets
D Suite Support LegsBefore Installing the appliance onto the wall with the surround, secure the side trims each side of the appliance as shown below.
Secure the small and large trims on both ends of the appliance in line with the corresponding holes of the firebox. Secure into position with the 12x supplied firebox screws, 6x on each side.

The installation should be carried out by two adults to avoid injury or damage. If for any reason it is considered too heavy, please obtain assistance.

1. Remove the mounting bracket from rear of the appliance by moving the bracket down and out from the appliance.

2. Find the optimal place to mount your appliance. Consider the proper position relative to your room, placement of furniture and windows.

3. Hold the mounting bracket up to the wall to verify the correct location and ensure that the mounting  bracket is level. Use a pencil to mark the 6x mounting holes on the wall at the desired mounting location, using the mounting bracket as a template.

4. Drill a 8mm diameter holes to at least 50mm deep on the marked points.
   NOTE: If installing the mounting bracket to a wall stud, there is no need to drill the holes in the wood and no need for the plastic wall anchors. It is recommended to install the mounting bracket to at least one wooden stud.

5. Tap the 6x wall anchors into the pre–drilled holes with a hammer until they are flush with the wall.

6. Secure the mounting bracket to the wall by using all 6x wall-fixing screws.

7. Re-install the appliance back onto the wall bracket.

8. With the appliance on the wall offer the floating shelf brackets to either sides of the appliance lining up all 4x holes on the floating bracket with the 4x holes on the sides of the firebox. Then screw 8x firebox screws into the holes securing the brackets to the appliance.

9. Mark with a pencil through the hole in the end of the bracket against the wall.

10. Remove the appliance off of the wall.

11. Drill a 8mm hole at least 50mm deep on either side of the appliance where previously marked

12. Tap the two wall anchors into the pre-drilled holes with a hammer until they are flush with the wall.

13. Re-install the appliance back onto the wall

14. Screw the wall screws through the rear of the floating shelf brackets and into the wall plugs.

15. Carefully, slide the bottom of the surround on to the float shelf brackets

16. Screw the two legs of the surround from the rear onto the back of the top section of the surround as shown above

17. Carefully, lower the top section of the surround onto the top of the firebox.

18. Underneath the appliance, screw the surround screws up through the bottom surround and into the legs of the surround top section and the other 2 screws  either side, up through the bottom of the surround through the floating shelf brackets.

PREPARING THE APPLIANCE

For a two or three-sided installation
We strongly recommend that two people are used to remove the glass, both using protective gloves.
To remove the front glass from the appliance, use a cross headed screwdriver to remove the screws from either end of the top bracket of the appliance, holding the glass in place.
Ensure the glass is supported at all times.
Next, gently leaver the top of the glass towards you, ensuring you have full support of the glass.
Lift the glass up and out from the appliance and place the glass on a soft, flat surface on the floor.
Insert your prefered fuel bed options as shown in the following pages in section 10.0 – 10.2.
To re-install the glass, see the instructions in reverse order.

FOREST VIEW FUEL BED LAYOUT

Forest View Taking a small account of the small crystals, scatter randomly over thefrosted base as shown above.
PRO TIP – Use the small crystals to pick up extra light from the fuel bed to give you the best effect.Use the contents from the Forest terrain bag and place this in the formation shown above (image 2) towards the front and sides of the frosted base. There should be a single layer to cover this area of the frosted bed and the crystals still visible.Using the contents from the Husk bag, cover the area on the frosted bed that is still exposed, making sure the crystals are still visible.Use the slate pieces and place these randomly on the bed as shown in image 4, above                  Place the logs on top of the base layer created by the crystals, Forest terrain, Husk and slate pieces. Position them as shown above. The logs can be placed in any order, for this look the larger logs are in the center with the remaining logs around them.
IMPORTANT – Place the logs carefully on the fuel bed so you do not make contact with the rear and side glass. Contact with glass may cause damage.
10.1 SLATE VIEW FUEL BED LAYOUT
Slate View
Evenly scatter the small crystals over the frosted base as shown in image 1, left. The crystals should be spread out across the whole base and form a layer covering the whole area.
Take the two types of the slate effect pieces and spread these evenly throughout, on top of the bed of crystals.
Place the logs on top of the base layer created by the crystals and slate pieces. Position them as shown in image 3. The logs can be placed in any order, we have used the larger ones as centre pieces and placed the remaining logs around them.
IMPORTANT – Place the logs carefully on the fuel bed ensuring you do not make contact with the rear or side glass. Coming into contact with glass may cause damage.
10.2 DIAMOND LIGHT VIEW FUEL BED LAYOUT
Diamond light View
Evenly scatter the small crystals over the frosted base as shown in image 1, left. The crystals should be spread out across the whole base and form a layer covering the whole area.![BRITISH FIRES 870 Brockenhurst Electric Suite

• fig 25](https://manuals.plus/wp-content/uploads/2023/05/BRITISH-FIRES-870 -Brockenhurst-Electric-Suite-fig-25.png)Take the larger crystals and place these in position as shown in image 2, left. For the best results, remove a small amount of the small crystals and place the larger crystal directly on the frosted base.

PAIRING THE REMOTE CONTROL

Pairing the remote control
Within 1 minute of turning the power on by the main ON/OFF switch (located on the front, top right hand side of the appliance), press and hold and the and buttons on the remote control for 3 seconds, to remotely pair to the appliance, the LCD only displays bL (displayed at the display temperature position) and flashes 5S, then returns to the current display state. The remote is then paired to the appliance.

OPERATING THE APPLIANCE

The ON/OFF switch is located on the front, top right hand side of the appliance.
Press the O/I button once to turn the fire on.
REMOTE CONTROL
The button distribution of the remote controller is as shown right, and the current state information of the electric fireplace, such as the flame effect, fuel bed, setting, temperature and time set, is displayed on the LCD screen on the remote control.

1. Standby
   Turns the appliance ON/OFF  standby, the default settings are: heater set to 82°F/27°C, the main flame effect is F1, the Fuel bed is L1 (no temperature display).

2. Flame Control
   Changes the flame effect brightness F1, F2, F3, F4, F1 (cycle adjustment)

3. Heater
   Heater button switches to the temperature adjustment option when the weekly timing function is adjusted. Then use the + and buttons – to select the desired temperature. The temperature cannot be adjusted while the daily timer control is in use. Only the heating function can be switched.
   Temperature Setting range:
   Centigrade: 17°C, 18°C, 19°C, 20°C, 21°C, 22°C, 23°C, 24°C, 25°C, 26°C, 27°C, ON, 17°C (Cycle)
   Fahrenheit: 62°F, 63°F, 64°F, 65°F, 66°F, 67°F, 68°F, 69°F, 70°F, 71°F, 72°F, 73°F, 74°F, 75°F, 76°F, 77°F, 78°F, 79°F, 80°F, 81°F, 82°F, ON, 62°F (Cycle)

• Press and hold the heater button for 3 seconds can transfer from °C to °F. 4. Fuel Bed
  Changes the colour of the fuel bed. L1, L2, L3, L4, L1 (cycle adjustment)

  5. Sleep Timer
     Adjusts the timer: 1H, 2H, 3H, 4H, 5H, 6H, 7H, 8H, 9H, OF, 1H (cycle)

  6. Down Light
     Turns the down lighting ON/OFF, (the down light symbol will be lit when it is turned on).

  7. Time and Week Settings
     Press to enter the time and week timer settings.

  8. Lower temperature 1°C
     Press this button to lower the temperature by –1°C, incrementally, while the heating is turned on.

  9. Raise Temperature 1°C
     Press this button to raise the temperature by +1°C, incrementally, while the heating is turned on.

  10. Date Set
      To choose from Monday to Sunday or week timer mode option. Option mode:1-2-3-4-5-6-7-A-oF.

Standby Button:
Turns the appliance ON/OFF standby, the default settings are: heater set to 82°F/27°C, the main flame effect is F1, the Fuel bed is L1 (no temperature display).
Changing Flame Effect:
In the power-on state, press this button, the digital screen displays the flame position and the flame indicator is bright, and the main flame position can be adjusted.The flame brightness settings are: F1, F2, F3, F4, Set as follows:

Heating Operations:

1. Press the heater button to turn the heating function on and off and adjust the temperature setting. Heater is divided into temperature settings: 17°C, 18°C, 19°C, 20°C,
   21°C,22°C, 23°C, 24°C, 25°C, 26°C, 27°C, ON, 17°C. (Circular operation control)
2. Press and hold the heater button for 3 seconds to convert the temperature unit from °C to °F. The temperature display window will flash. After the temperature is set, the  display unit will flash 5 times, then automatically saves the settings and exits the setting state. After the display unit is turned on, if there is no operation within 10 seconds, the setting status is also exited.
3. Fan delay function: After the appliance is turned off, the fan will continue running for 15 seconds then stop.
   Open Window Detection function: When the appliance is heating, the ambient temperature suddenly drops ≥–5°C within 10 minutes, and the environment cannot be warmed up within 30 minutes.
   The appliance will automatically display “OP”. The heating function will be automatically turned off, and when the “OP” is displayed, it can be turned off and then restarted by turning off and on the appliance to clear the fault code.
4. This appliance has a non-selfre setting overheat protection device (thermal cut-out) which will activate if the air inlets or outlets are obstructed. For safety reasons the fire
   will NOT switch on again automatically, the following procedure must be carried out before the fire can be operated.
   NOTE: The flame-effect will remain operational if the cut-out is activated, only the fan heater is prevented from working. Switch OFF the appliance at the wall socket or outlet. Leave the fire OFF for a period of no less than 10 minutes, ensuring all obstructions are removed. Switch the appliance ON at the wall. Ensure the appliance is turned ON at the control switches. If the fire fails to operate correctly, repeat the above procedure.
   Fuel Bed Options:
   Once powered, press the “Fuel Bed” button and the LCD screen on the remote will display the fuel bed icon. Now, the fuel bed colour can be adjusted. The different settings are: L1, L2, L3, L4; Fuel bed light. Set as follows:

Setting Sleep Timer:
In the timed display, press the “Sleep Timer” button to adjust the time, plus one hour for each press. (You can’t enter the weekly timing selection, you can only set the current automatic shutdown time. This function is available when the weekly timing function is turned on. Will not operate).
Timing range: 1H, 2H, 3H, 4H, 5H, 6H, 7H, 8H, 9H, OF, 1H (cycle adjustment).
Control Down Lighting:
Turns the down lighting lights on and off.
Setting Clock and Timer:
Use the date button to choose from Monday to Sunday or week timer mode option. Option mode: 1-2-3-4-5-6-7-A-oF.
Clock setting:

1. At standby state (after the unit is plugged in and before pressing “main power”), press and hold the Setting button on the remote for 3 seconds, the digital display will the
   flash “00:00”.

2. Press + on – the remote control to set the hour, press the remote control to set the minutes.

3. Press “Setting” to enter the setting of the week timer. Press to select Sunday to Saturday, The date symbol will be light up after the day is selected. When finished, press the button to exit setting.

4. The current clock must be set after the initial power-on or power off, otherwise the clock will remain “00:00” status and you won’t be able to set the week timer function.

Heat settings:
Use remote control’s Heater button to select the temperature. Thesystem default parameters are: 82°F/27°C. Press + & – buttons to select the temperature when the heating is turned on. Temperature range: 17°C, 18°C, 19°C, 20°C, 21°C, 22°C, 23°C, 24°C, 25°C, 26°C, 27°C, ON, 17°C. (Cycle)
Timing switch ON/OFF preset:

1. While in the standby state, press the sleep timer button on the remote for  three seconds to pre set timing switch on/off the week timer. Enter mode 1, while the display is “1ON”, the clock will be “01:00”, press + to set hour, press t- o set minute, press to set the week, every press on the   will show SU, MO, TU, WE, TH, FR, SA and flash in turn, you can use the key to select or de-select the desired date. The indicates all of the selected days. Press the “Heater” button to enter the temperature setting, then press the & button to set temperature.

2. Press “Setting” again to set “ the timer switch off, the display is 1 OFF, the clock is displayed as “02:00”, press + to – set hour, press  to set minute, the date of the timer off is the same as the timer on, you can’t change this manually. After setting, press to enter the setting of mode 2, which operates the same as mode 1. You can set mode 1 to mode 7 with the above  method. Press or on the remote for 3 seconds to save setting and exit week timer setting.

3. After the preset timing ON/ OFF switch, you can use clock/ timer button to select the desired timing mode 1-2-3-4-5-67- auto option, after the option shows five
   seconds without any operation, it  will save he selected option and enter the current setting of the option, the timer logo of the display lighten and will automatically run the preset switch setting program. You can individually select each setting of modes 1–7 for automatic ON/OFF switching, or you can preset the desired settings, and then select “auto mode” for multiple preset series executions.

4. If you want to set the ON/OFF switch and temperature setting for different periods of the week, then set the switching time and temperature of each day from Sunday to Monday in mode 1–7. After setting, use “auto mode” to run timing switch and then system will run the week timer of 1–7 modes. You can also set 1–7 modes within 1 day, use “auto mode” to run timing switch ON/ OFF within one day. Be aware that when you use “auto mode”, you need to make sure the  settings of times does not overlap each other, otherwise the timer will not operate.

5.  After entering the week timer setting, press the button for 3 seconds to exit week timer mode then the timer symbol will BE extinguished. You can check the1–7 timer settings by pressing the Setting” button. Example press to display (1 ON “01:00” temperature 27°C), press again to display (1 OFF “02:00”temperature 27°C). Press the Setting” button again to display(2 On “03:00” temperature26°C) then press the Setting button to display (7 OFF “13:00”temperature 27°C). The wireless remote control and seaplane must be kept within 4meters to prevent the remote control and the appliance fromfailing due to the distance exceeding the effective remote-control range when working att he weekly timing. After the weekly time is turned on, the remote controller automatically controls the appliance at the set appointment time.

SAFETY CUT-OUT SYSTEM

This appliance has a non-self-respecting overheat protection device (thermal cut-out) which will activate if the air inlets or outlets are obstructed. For safety reasons the fire
will NOT switch on again automatically. The following procedure must be carried out before the fire can be operated again:

1. Switch OFF the appliance at the wall socket or outlet. Leave the fire OFF for a period of no less than 10 minutes, ensuring all obstructions are removed.
2. Switch the appliance to ON at the wall.
3. Ensure the appliance is turned ON at the ON/OFF switches.

NOTE: During the cut-out test the fire will automatically display ‘88’.
If the fire fails to operate correctly, repeat steps one and two. If an attempt to switch on the appliance is made before the safety cutout has reset, the appliance may cut-out
for a further period of time.
If the sequence has been followed correctly and the appliance still fails to function, check the fuse in the wall outlet. If this is not the cause, call an electrician or maintenance engineer.
NOTE: The flame-effect will remain operational if the cut-out is activated and only the fan heater is prevented from working.

CLEANING AND MAINTENANCE

Cleaning:
For general cleaning use a soft clean duster – never use harsh abrasive or cleaners. The glass panels should be cleaned carefully with a soft cloth. To clean the inside of the  glass please refer to section 9.0.
Except for periodic cleaning of dust, there are no specific requirements for care, other than regular cleaning of the general appliance. A wipe with a dry cloth is normally sufficient. DO NOT use abrasive cleaners as they can damage the finish. Make sure the heater outlet and inlet grille (located on the top, front, centre of the appliance) is kept clear of dust, pet hair and other airborne household matter. These should be vacuum cleaned periodically using a brush attachment. The LED light strips are designed and tested to last 20,000 hours.

Handset Battery Replacement
Battery Requirements:
Two (2) AAA 1.5V

1. Remove the battery cover and the used batteries from the back of the remote control.
2. Insert the two replacement batteries the correct way into the battery holder — making sure the batteries are firmly seated.
3.  Then insert the battery cover back into position.
4. You will then need to pair the remote to the appliance. Please refer to section 11.0 Pairing The Remote Control.

If in doubt consult a qualified electrician. Refer to Section 3.0 Appliance Data for fuse specification. Excluding fuses, use only genuine manufacturers spare parts available from your supplier.

CAUTION:
Always disconnect the appliance from the mains supply outlet socket before undertaking any cleaning or maintenance!

TROUBLESHOOTING GUIDE

If the temperature in the room is higher than the temperature selected on the fire, then the thermostat will stop the heater from turning on. For example, if the room temperature is 22°C or above and the fires heater is set at 22°C, then the heater will not be required until the room temperature drops below 22°C. If this is the case select a higher temperature setting than the room’s temperature and the heater will begin to operate. The safety cut-out may have been operated. Switch the appliance off, leave for 10 minutes then switch back on.
shuts off after a period of time| Check that the temperature is not set onto the lower settings. If the room is warm enough the thermostat will stop the fire switching the heat on.
Check that the chimney/flue is blocked off.
Check that the window detection sensor has not activated.
Display panel| When the display panel displays a red LED, which lights up the EE icon. When the thermostat fails, the display panel displays a blue LED, which lights up the 88 icon. When the window alarm occurs, the display panel displays orange and lights up the OP icon.

SERVICING

There are no internal user serviceable parts.
This appliance is supplied with a BS1363 3 pin plug fitted with a 13 Amp fuse. Should the fuse require replacing, it must be replaced with a fuse rated at 13 Amp and approved to BS1362. In the event of the mains plug being removed/replaced for any reason, please note :
IMPORTANT: The wires in the mains lead are coloured in accordance with the following code:

As the colours of the wires in the mains lead of this appliance may not correspond with the colour markings identifying the terminals in your plug, proceed as follows. The blue wire must be connected to the terminal marked with an N or coloured black. The brown wire must be connected to the terminal marked with an L or coloured red. The green/yellow wire must be connected to the earth terminal which is marked with an E or with the earth symbol.

WARNING:
Never connect live or neutral wires to the earth terminal of the plug.
NOTE: If a moulded plug is fitted and has to be removed take great care in disposing of the plug and severed cable, it must be destroyed to prevent engaging into a socket.
Refer to Section 3.0, Appliance Data for fuse specification. Excluding fuses, use only genuine manufacturers spare parts available from your supplier.

APPLIANCE DIMENSIONS

Specifications:

Features:
Easy to install MDF Solid Suite
3-pin plug with 1.8m long cord
All fuel bed items included
Remote control included
Dimensions:

Brockenhurst 870

Brockenhurst 1200

Brockenhurst 1600

GUARANTEE, TERMS & CONDITIONS

AUTOMATIC 1-YEAR GUARANTEE
We offer a standard one-year guarantee on every electric appliance.
FREE 3-YEAR GUARANTEE WITH REGISTRATION
At British Fires we pride ourselves on quality and performance, so much so that each of our appliances is eligible for a three-year guarantee when purchased from an authorised dealer. To cover your appliance for a further two years, free registration is required on our website www.britishfires.com/guarantee. Full warranty terms and conditions are available to view at www.britishfires.com.
TERMS & CONDITIONS
All appliances must be installed in a correctly ventilated space in accordance with the manufacturer’s installation instructions and the rules in force. This brochure is for guidance only and is not intended to replace the installation manual, which provides more detailed information. All of our fires carry UKCA & CE Approval. Feb. 2023.
British Fires™

1. For any claim to be made within three years from date of purchase you will be required to provide and supply your original proof of purchase.
2. All appliances must have been installed and operated in accordance with the manufacturer’s instructions.
3. Purchase(s) must be made through an authorized stockist/retailer.

Please note all consumable items such as any ceramics including; coals, pebbles, logs, bark, crystals, rear panels are not covered by the 3-year guarantee. During the guarantee period any appliance or component which is proved to be faulty or defective in manufacture, will be repaired or replaced free of material and labour charges, providing that we have authorised or carried out the repair or replacement.
We will not accept or reimburse the costs of any third-party who undertakes any work carried on the appliance or fits parts, unless we have approved such work in advance of it being carried out. The guarantee period will not be extended even if we repair or replace any appliance or part.
Making a claim:
If you wish to make a claim under our guarantee and all the terms and conditions for your appliance have been met then please submit the following information for the attention of the Service Department to the address below.
Alternatively, you can email or fax. British Fires, Service Department, Reid Street, Christchurch, Dorset, BH23 2BT.
Email: service@britishfires.com Fax: 01202 588639.
Details required:

1. Name, full address including postal code and contact telephone number.
2. A copy of your proof of purchase (e.g. receipt or bank statement).

Please note that this does not affect your statutory rights.
Waste electrical appliances should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or retailer for recycling advice.
As our policy is one of continuous improvement and development, we therefore, hope that you will understand we must retain the right to amend details and/or specifications without prior notice.
This product complies with conformity requirements of the applicable UK Regulations.
This product complies with conformity requirements of the applicable European Regulations or Directives.
This product complies with conformity requirements of the applicable European Regulations or Directives.

This appliance is only suitable for well insulated spaces or occasional use. Please note: Except where otherwise stated, all rights, including copyright in the text, images and layout of this booklet is owned by British Fires. You are not permitted to copy or adapt any of the content without the prior written permission of British Fires. © 2023British Fires

Model covered by these instructio Brockenhurst Electric Suite
870 (EF40-32A)
1200 (EF40-48A)
1600 (EF40-63A)
Patent applied for: GB 1820239.0
All instructions must be handed to the user for safekeeping.
Revision B – 02/23
British Fires Christchurch, Dorset
BH23 2BT Tel: 0808 169 9911
www.britishfires.com
Email: sales@britishfires.com

References

• Homepage - British Fires
• Guarantee - British Fires

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