JASION EB7 Foldable Electric Bike User Manual

JASION EB7 Foldable Electric Bike

COPYRIGHT©2022 JASON. ALL RIGHTS RESERVED.
The manufacturer reserves the right to make changes to the product and manual at any time. Visit www.jasionride.com to download the latest user manual.

Congratulations on your purchase!
This user manual will help you assemble and operate your new electric bike. Be sure to read all of the information in this manual before riding.

NOTE TO ALL RIDERS UNDER 18 YEARS OF AGE: It’s very important that you getparental permission before riding your electric bike.

Product Safety Notice

Don’t Ride Until You Read This:

• Always wear a helmet when riding your electric bike.
• Keep the two keys properly. If the unique keys are lost,
• you will not be able to turn on the bike or replace the battery.
• If necessary, you should get more spare keys (We don’t have a backup key).
• Make sure your electric bike has a full battery before taking it out to ride.
• Always be aware of local road laws, and follow them.
• Do not ride the bike under the influence of drugs or alcohol.
• Always respect pedestrians.
• Do not ride under wet conditions. The electric bike may slide from under your feet causing injury. Wet conditions may damage the electronics and  void the warranty.

Warning Message

1. Avoid water – The electric bike is not waterproof. The electronics may be damaged due to water and water damage is not covered by our warranty. Riding in wet conditions is also very dangerous and may result in injury.
2. Avoid prolonged exposure to sun or rain and avoid storage in places with high temperatures or corrosive gas.
3. Abuse – We do not cover physical damage due to negligent care and extreme riding.
4. Whenever you ride the Jasion Electric Bike, you risk severe injury or even death from loss of control, collisions, and falls. Use caution and ride at your own risk.
5. Do not modify the product from manufacturer’s original design.
6. Do not exceed the posted speed limit and obey all traffic laws.
7. Avoid touching the charging port directly and do not let it make contact with a metal object.
8. Keep hands and all body parts away from moving parts while operating the electric bike.
9. Before riding – be sure to check the electric bike over and make sure the electric bike is operating correctly before each use.
10. Before riding – be sure to check that the braking system is functioning properly; also be sure to check that all safety labels are in place and you understand the safety warnings.
11. Before riding – be sure that any and all axle guards, chain guards, or other covers or guards supplied by the manufacturer are in place and in serviceable condition.
12. Before riding – be sure to check that the tires are in good condition, inflated properly, and have sufficient tread remaining.
13. Never exceed the 300 lbs (136 kg) maximum load rating.
14. The electric bike should never be used by children under the age of 18.
15. Maximum Speed – Your electric bike goes at a maximum speed of 20 mph.
16. Make note that additional insurance may be required to cover situations you encounter while riding an electric bike. It is recommended that you contact an insurance company or broker for advice and consultation.
17. To conserve electricity, use assist mode and avoid zero starting, frequent braking, driving against the wind, carrying heavy loads including other people, and riding with insufficient air pressure.

Package Contents

Carefully check package contents, if anything is missing or damaged, please contact Jasion customer service for support: support@jasionride.com

Product Overview

Assembly

Note: When properly installed, the front wheel should be fully seated and centered in the dropouts of the front fork, and the front wheel bearing nut should be fully and properly secured. Ensure the front wheel are properly secured before moving on to the next step.

Note: If the pedal/ chain doesn’t run smoothly or something seems misaligned, please contact Jasion Support Team.

For better pedaling, safety and overall riding comfort, positioning the seat at the right height is important. The rider’sleg length is used to determine the seat’s position. When you pedal, your hips should remain level and your legs should be almost fully extended at the bottom of he pedal stroke, but not over-extended. To determine the right seat height, sit on the E-bike with one pedal at its lowest point and place the ball of your foot on the pedal. Your leg should be almost fully extended(not locked out) with a slight bend at the knee.

NOTICE: Ensure the seat post and seat are properly adjusted before riding. DO NOT raise the seat post beyond the minimum insertion marking etched into the seat post tube (as shown at right). If the seat post projects from the frame beyond these markings (shown far right), the seat post or frame may break, which could cause a rider to lose control and fall. Ensure the minimum insertion markings on the seat post are inside the seat tube of the frame.

Before using the bike, always check to ensure all latches, levers, and quick- release are properly secured and undamaged. Check that they are correctly secured before every ride and after every time the bike is left unsupervised, even for a short time. Otherwise, the handlebar stem and/or seat post may come loose and can result in loss of control, damage to the bike, property, serious injury, and/or death.

Adjusting the Suspension Fork
The suspension fork can move up and down up to 80mm to cushion bumps in the riding surface, which can make riding on a rough road or trail smoother and more comfortable. Depending on a rider’s preference, the suspension fork can be locked out as a rigid fork, which will typically yield higher efficiency while pedaling.

The lockout lever (1) , located on top of the right side of the suspension fork, can be turned counterclockwise until it stops to completely lock out the suspension fork’s travel. To unlock the lockout lever, turn the knob clockwise until it stops. When the lockout lever is unlocked, resistance can be adjusted by turning.

Battery Key Positions

Familiarize yourself with the key port and key positions before riding the bike. The photo below shows the key port aligned in key position 3. In key position 1, the battery is on, with the battery locked to the frame, and the key can’t be removed.

• Anytime the battery is in key position 1, the display power button will turn the bike on and off, but the battery and key cannot be removed.
• If the battery is in key position 2, no buttons or controls can be activated, the bike will remain off, and the key can  be removed, but the battery cannot be removed
• Anytime the battery is in key position 3, the key and the battery can be removed before moving or riding the bike.

NOTICE: You have to press the key then you can switch to unlock position

Start-up procedure

After the bike has been properly assembled according to the assembly video, all components are secured correctly, a certified, reputable mechanic has checked the assembly, and you have read this entire manual, turn on the bike and select a pedal assist level following the steps below:

1. Test the battery lock security. Ensure the key port is aligned with the 1 position, which indicating the battery is on and locked onto the frame mount.
2. Ensure proper handlebar and seat adjustment. Note that lowering the seat so the rider can put one or both feet flat on the ground without dismounting from the seat may offer a safer and more comfortable introduction to operating the bike. Ensure the handlebar faceplate bolts and seat post quick-release are fully and properly secured.
3. Turn on the bike. With the battery locked in place. Locate the LCD display controls (near the left handlebar grip). Hold down for approximately POWER second until power is delivered to the LCD display and turn on
4. Turn on the headlight or taillight if needed or desired. Long press + button (1 second), the brightness of the backlight of LCD Display will decrease. Long press + button again (1 second), the backlight of LCD Display returns to it’s original brightness.
5. Select the desired level of pedal assistance (PAS) between level 0~5 using the + and – on the LCD display. Level 1 corresponds to the lowest level of pedal assistance, and level 5 corresponds to the highest level of pedal assistance. Level O indicates pedal assistance is inactive. Start in PAS level 0 or 1 and adjust from there.
6. Begin riding carefully. With the proper safety gear and rider knowledge, you may now operate your bike. On a flat surface, in a low gear (1 or 2), most riders should be able to begin pedaling the bike with pedal assist level O or 1. You may also use the throttle to accelerate and maintain your desired speed.
7. The throttle is used by slowly and carefully rotating the throttle backward toward the rider. Do not use the throttle unless you are on the bike. Do not use the throttle while dismounted. Avoid accidental application of the throttle while  dismounted; anytime you are moving the bike while dismounted, ensure the bike is powered off to prevent accidental application of the throttle.

Remove the battery

For your convenience, the jasion battery can be removed.

Charge Your E-Bike

Before using the electric bike, you must fully charge the battery.

1. Ensure the battery is off, by rotating the key to align with the 2 position.

2. Remove the rubber cover of the charging port.

3. Plug the charger into the battery’s charging port. With the battery on or off the bike, place the charger in a flat,
   secure place, and connect the DC output plug from the charger to the charging port on the side of the battery.

4. Plug the charger into a power outlet, charging should initiate and will be indicated by the LED charge status lights on the charger turning red. Once fully charged, the charging indicator light turning green. Unplug the charger from the wall outlet first and then remove the charger output plug from the battery charging port.

• The battery can be removed from the bicycle for charging. To remove the battery, turn the key to the position 3. (see the previous remove battery section for details). Then carefully pull the battery out until the battery detaches from the receptacle.
• Remove the rubber cover on the charging port. Connect the DC output plug from the charger to the charging port on the side of the battery.
• Plug the charger into a power outlet, charging should initiate and will be indicated by the LED charge status lights on the charger turning red. Once fully charged, the charging indicator light turning green. Unplug the charger from the wall outlet first and then remove the charger output plug from the battery charging port.

Display and Setting

• TRIP: These numbers show distance data for a single trip. Data is automatically cleared when the bike is powered off
• ODO: These numbers show odometer data(i.e., cumulative distance)
• MAXS: These numbers show maximum speed data for a single trip
• AVG: These numbers show average speed data for a single trip
• Battery Level: This icon indicates how much battery life you have left.
• POWER ASSISTED MODE: 0,1,2,3: Displays the current power-assisted mode

LCD Display Controls

LCD Display Operations

Setting Mode: When the bike is on, press and hold + and – buttons at the same time to enter the setting mode. Press once i to confirm and enter the next set, press and hold i to quit the Setting Mode.
TC MODE: After entering TC MODE, you can choose whether to clear the TRIP when the bike is off. Y mean need to clear the TRIP manually. mean not clear the TRIP.

BL MODE : After entering BL MODE, you can choose the black light level.

SPEED UNIT MODE: After entering SPEED UNIT MODE, you can choose the speed unit from MPH TO KPH.

Wheel diameter and Max Speed Setting
Press and hold on + and – to enter setting mode, then press and hold – and 1 to enter Wheel diameter and Max Speed Setting mode.

Personalized Setting
Press and hold on + and – to enter setting mode, then press and hold + and – again to enter Personalized Setting. Includes voltage, speed, power sensor settings. For more detailed instructions, please visit Heybike Help Center

Personalized Setting

• Press and hold on + and – to enter seeting mode, then press and hold + and – again to enter Personalized Setting.
• Select the settings via + / – and press i to enter the corresponding setup windows.

Daily Care and Maintenance

Cleaning and Storage
If you see stains on the bike body, wipe them off with a damp cloth. If the stains can’t be scrubbed off, apply some toothpaste, and brush them with a tooth brush, then wipe them off with a damp cloth. Notes: Do not clean the bike with alcohol, gasoline, kerosene or other corrosive and volatile chemicalsolvents to prevent dire damage. Do not wash the bike with a high- pressure water spray. During cleaning, make sure that the bike is turned off, the charging cable is unplugged, and the rubber flap is closed as water leakage may cause electric shock or other major problems. When the bike is not in use, keep it indoors where it is dry and cool. Do not put it outdoors for a long time. Excessive sunlight, overheating and over cooling will shorten the battery pack’s life span.

Battery Maintenance

1. Use original battery packs, use the other models or brands may bring about safety issues.
2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts away from metal objects to prevent short circuit which may result in battery damage or even injuries and deaths.
3. Use original power adapter to avoid potential damage or fire.
4. Mishandling of used batteries may do tremendous harm to the environment. To protect natural environment, please follow local regulations to properly dispose used batteries.
5. After every use, fully charge the battery to prolong its life span.

Storage and Disposal

1. Please try to store the bike in a cool and dry place between 50 °F- 77 °F (10 °C – 25 °C). In extremely humid environments the interior of the bike may suffer condensation or even water accumulation, which may damage the battery rapidly. Devices are not intended for use at elevations greater than 2000m, above sea level prolonged exposure to UV rays, rain and the elements may damage the enclosure materials, store indoors when not in use.
2. In daily use, try to avoid recharging the bike after completely exhausting the battery. If the battery is low, charge it as soon as possible.
3. Please charge the bike every other month to preserve the battery.

Recommended Service Intervals
Regular inspection and maintenance are the key to ensure bikes from jasion function as intended, and to reduce wear and tear on their systems. Recommended service intervals are meant to be used as guidelines. Actual wear and tear, and the need for service, will vary depending on conditions of use. We generally recommend inspections, service, and necessary replacements be performed at the time or mileage interval that comes first in the following table.

Pre-Ride Safety Checklist
Notice: Before every ride, and after every 25-45 miles(40-72 km), we advise following the pre-ride safety checklist.

Your cables, spokes, and chain will stretch after an initial break-in period of 50-100 mi (80-160 km), and bolted connections can loosen. Always have a certified, reputable bike mechanic perform a tune-up on your bike after your initial break-in period of 50-100 mi (80-160 km depending on riding conditions such as total weight, riding characteristics, and terrain). Regular inspections and tune-ups are particularly important for ensuring that your bike remains safe and fun to ride.

Tire Inflation and Replacement
The EB7 employs 20″×3″rubber tires with inner tubes. The tires are designed for durability and safety for regular cycling activities and need to be checked before each use for proper inflation and condition. Proper inflation, care, and timely replacement will help ensure that your bike’s operational characteristics will be maintained, and unsafe conditions avoided.

Jasion recommends that the max inflate is to 35 PSI for the stock tires on the jasion. Always stay within the manufacturer’s recommended air pressure range as listed on the tire sidewall.

• It is critically important that proper air pressure is always maintained in pneumatic tires. Do not underinflate or overinflate your tires. Low pressure may result in loss of control, and overinflated tires may burst. Failure to always maintain the air pressure rating indicated on pneumatic tires may result in tire and/or wheel failure.
• Inflate your tires from a regulated air source with an available pressure gauge. Inflating your tires from an unregulated air source could overintlate them, resulting in a burst tire.

Even tires equipped with built-in, flat-preventative tire liners, like those that come with bikes from jasion, can and do get flats from punctures, pinches, impact, and other causes. When tire wear becomes evident or a flat tire is discovered, tires and/or tubes must be replaced before operating the bike or injury to operators and/or damage to your bike from jasion could occur.

• When changing a tire or tube, ensure that all air pressure has been removed from the inner tube prior to removing the tire from the rim. Failure to remove all air pressure from the inner tube could result in serious injury.
• Using aftermarket tires or inner tubes, not provided by jasion may void your warranty, create an unsafe riding condition, or damage to your bike. If required by law, ensure replacement aftermarket tires have sufficient reflective sidewall striping.

For more information on tire or tube replacement procedures, or questions about tire inflation, visit www.jasionride.com or contact Jasion Support Team.

• Email: support@jasionride.com

Troubleshooting

SPECIFICATION

FAOS

Q: What if the e-bike arrived missing an accessory or broken part?
An: Please take a photo and send to Jasion Support Team by sending email: support@Jasionride.com Jasion Support Team will reply you soon and send the correct accessory or part replacement.

Q2. Will my bike arrive assembled?
A2: Your bike will arrive mostly assembled. We’ Il also provide the tools and a comprehensive assembly video for the best part.

Q3. What can I do if something goes wrong with my e-bike during the warranty?
As: We believe that communication is the best way to solve the problem. Please contact us in time. To help you solve the problem as quickly as possible, please describe the problem in detail and provide photos/videos with your order ID.

Error Code

Limited Warranty

30DAYS SATISFACTION GUARANTEED RETURN POLICY
If you are unsatisfied with your purchase, Jasion’s return policy allows you to return the product purchased on the Authorization channel within 30 days counting from the date of receipt of shipment, and request are fund from the Authorization channel.

Note: Express shipping cost is non-refundable.To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, and the bike must have less than ten (10) miles on the odometer, be free of any wear and tear, dirt, dust, fragrance, or any other signs of use and must include all items that were inside the box (charger, keys, hardware, etc.). Over 30 days: Return is not acceptable; Accept exchange new product or partial refund. We will deduct the shipping fee or restocking $150/pc when we are making a refund for non-defective products or no longer needed products. For the return request, Jasion is not responsible for lost packages due to the carrier, or products received that can not be verified. Received products that have damage determined to have been caused by the end-user maybe subject to denial of the return request.

TO QUALIFY FOR A REFUND, ALL THE FOLLOWING CONDITIONS MUST BE MET:

1. A Return Merchandise Authorization (RMA) must be requested from Jasion within 30 days from the date of receipt of shipment. To request an RMA, contact Jasion Support Team at support@jasionride.com.
2. The cost of return shipping will be paid by the customer.
3. For warranty service, please keep your receipt and or invoice to validate proof of purchase.
4. Returned product must be in good physical condition(not physically broken or damaged).
5. All accessories originally included with your purchase must be included with your return.
6. If you return a product to Jasion, (a) without an RMA from Jasion (b) without all parts included in the original package, Jasion retains the right to refuse delivery of such return.

LIMITED PRODUCT WARRANTY
Jasion warrants the original purchaser that your Jasion product shall be free from defects in materials and workmanship under normal use for the period aforementioned. Jason does not warrant the operation of the product will be uninterrupted or error-free.

• Only the original owner of an e-bike purchased from Jasions online or physical storefront is covered by this Limited Warranty. The Warranty Period begins upon your receipt of the bike and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the ebike to another person, and under no circumstances shall the Limited Warranty apply to any subsequent owner or another transferee of the ebike.
• The Limited Warranty is expressly limited to the replacement of a defective lithium-ion battery (the “battery”), frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors and hardware (each a “Covered Component”).
• The Covered Components are warranted to be free of defects in materials and/or workmanship during the Warranty Period.

Limited Warranty Does Not Cover:

• Normal wear and tear of any Covered Component.
• Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables and housing, grips, chain and spokes).
• Any damage or defects to Covered Components resulting from failure to follow instructions in the ebike owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the bike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
• For the avoidance of doubt, Jasion will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
• The battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.
• Any products sold by Jason that is not an e-bike.

Contact Us
Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your JASION. Support Email: support@jasionride.com

JASION LTD

• www.jasionride.com jasionride official @JasionrideOfficial support@jasionride.com @issionride_offcial

References

• Jasion Electric Bike | Best Electric Bike for Commuting and Off-Road. – jasionbike

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