ENDLESS POOLS X500 SwimCross Exercise System Owner’s Manual
- June 11, 2024
- ENDLESS POOLS
Table of Contents
X500 SwimCross Exercise System
SwimCrossTM Exercise Systems
OWNER’S MANUAL 50HZ
Welcome to the finest SWIMCROSS Exercise System available.
Congratulations on your decision to join the growing family of
SWIMCROSS Exercise System by ENDLESS POOLS owners.
Owner’s Manual
DATE PURCHASED: DATE
INSTALLED: DEALER:
____ ADDRESS:
__ TELEPHONE:
MODEL/SERIAL NUMBER:
__ COVER SERIAL NUMBER:
Site Requirements
Indoor Considerations
If you plan on installing the SwimCross Exercise System indoors,
make sure the area is well-ventilated and has proper drainage.
Outdoor Considerations
Before installing the SwimCross Exercise System outdoors, check
with your local Building Department to see if permits are required
for the installation of electrical circuits or the construction of
exterior surfaces (decks and gazebos). Some communities have
adopted residential barrier codes which may require fencing and/or
self-closing gates on the property to prevent unsupervised access
to the SwimCross Exercise System by children.
Deck Installation
If you plan on installing a deck around your SwimCross Exercise
System, make sure it is built to support the weight of the system
and any additional weight from people using it.
Delivery Access
Make sure there is adequate delivery access to your installation
site for the SwimCross Exercise System and any necessary
equipment.
Electrical Requirements
The SwimCross Exercise System requires a 220 – 240 volt
permanently connected electrical circuit. The equipment compartment
has a door panel that can be removed and replaced for easy
access.
Getting Started
Operating Instructions
To operate the SwimCross Exercise System, refer to the polling,
all off/memory on, and Wi-Fi In.TouchTM (optional) instructions in
the manual.
Water Quality and Maintenance
Care and Maintenance
Proper care and maintenance of your SwimCross Exercise System is
essential for optimal performance. Refer to the manual for detailed
instructions on keeping your system clean, balanced, and
well-maintained.
Service Information
Refer to the manual for general information on RCD and high
limit thermostat, miscellaneous service information, acts
invalidating warranty, disclaimers, and Watkins Wellness customer
service. The manual also includes troubleshooting tips.
Safety Information
Important Safety Instructions
Read and follow all instructions carefully. Do not dive into the
SwimCross Exercise System as it may result in serious injury or
death. Extreme caution must be exercised to prevent unauthorized
access by children. Ensure that children cannot use the system
unless they are supervised at all times.
SwimCrossTM Exercise Systems
by Endless Pools®
OWNER’S MANUAL 50HZ
WELCOME
Watkins Wellness congratulates you on your decision to enjoy the finest
SWIMCROSS Exercise System available. Welcome to the growing family of
SWIMCROSS Exercise System by ENDLESS POOLS owners.
OWNER’S MANUAL
This Owner’s Manual will acquaint you with the operation and general
maintenance of your new SWIMCROSS Exercise System. We suggest that you take
some time to carefully review all sections. Please keep this manual available
for reference. If you have questions about any aspect of your SWIMCROSS
Exercise System’s set-up, operation or maintenance, contact your authorized
ENDLESS POOLS dealership. They are trained professionals who are familiar with
the product, as well as new SWIMCROSS Exercise System ownership concerns.
Their expertise will facilitate the enjoyment of your new SWIMCROSS Exercise
System. The serial number/identification label is located within the equipment
compartment of your SWIMCROSS Exercise System. The serial number should also
be documented on the delivery receipt from your dealer. IMPORTANT: Watkins
Wellness reserves the right to change specifications, or design, without
notification and without incurring any obligation.
DATE PURCHASED: _ DATE INSTALLED:
___ DEALER:
____ ADDRESS:
__ TELEPHONE:
MODEL/SERIAL NUMBER:
__ COVER SERIAL NUMBER:
In most cities and counties, permits will be required for the installation of
electrical circuits or the construction of exterior surfaces (decks and
gazebos). In addition, some communities have adopted residential barrier codes
which may require fencing and/or self-closing gates on the property
to prevent unsupervised access to the SWIMCROSS Exercise System by children.
As a general practice, your local Building Department will
inform you of any applicable barrier requirements at the time a permit is
obtained for the installation of an electrical circuit. Your dealer can
provide information on which permits may be required.
TABLE OF CONTENTS
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS………………………… 1 IMPORTANT SWIMCROSS EXERCISE SYSTEM
INSTRUCTIONS …………………………………………………………… 3
SITE REQUIREMENTS
INDOOR CONSIDERATIONS ……………………………………….. 4 OUTDOOR
CONSIDERATIONS……………………………………. 4 DECK INSTALLATION…………………………………………………… 5
DELIVERY ACCESS …………………………………………………….. 5 X500 MODEL ………………………………………………………………..
6
ELECTRICAL REQUIREMENTS
220 – 240 VOLT PERMANENTLY CONNECTED ……………. 7 EQUIPMENT COMPARTMENT
…………………………………….. 8 DOOR PANEL REMOVE & REPLACE…………………………… 8
GETTING STARTED
MAIN SWIMCROSS EXERCISE SYSTEM FEATURES…………………………………………………………………… 9
HYDROMASSAGE JETS……………………………………………..10 SWIM JETS…………………………………………………………………10
WATERFALL VALVE…………………………………………………….10 AIR CONTROLS ………………………………………………………….10
DIVERTER VALVE……………………………………………………….10 QUICK START-UP INSTRUCTIONS
……………………………. 10
OPERATING INSTRUCTIONS
CONTROL PANEL……………………………………………………….12 SETTINGS………………………………………………………………….. 12
AUDIO IN.STREAM 2 (OPTIONAL)………………………………14 TEMPERATURE CONTROL
……………………………………….14 JETS CONTROL………………………………………………………….14 SMART WINTER MODE
……………………………………………..15 LIGHT CONTROL………………………………………………………..15 FILTER
CYCLES………………………………………………………….15
POLLING …………………………………………………………………….15 ALL OFF / MEMORY ON ……………………………………………..
15 WI-FI IN.TOUCHTM (OPTIONAL) ………………………………… 15
WATER QUALITY AND MAINTENANCE
BASIC INFORMATION…………………………………………………16 CHEMICAL SAFETY …………………………………………………..
16 HOW TO ADD CHEMICALS TO THE WATER…………………………………………………………..16 FUNDAMENTALS OF
WATER MAINTENANCE …………………………………………….. 16 THE ENDLESS POOLS WATER MAINTENANCE
PROGRAM …………………………………………………………………. 18 VACATION WATER CARE
INSTRUCTIONS…………………19 GLOSSARY………………………………………………………………… 20
CARE AND MAINTENANCE
FILTER MAINTENANCE………………………………………………21 FILTER CARTRIDGE REMOVAL AND CLEANING
INSTRUCTIONS ………………………………………………………….21 DRAINING YOUR SWIMCROSS EXERCISE
SYSTEM…22 WINTERIZING YOUR SWIMCROSS EXERCISE SYSTEM
…………………………………………………………………….. 22 CARE OF THE PILLOWS ……………………………………………22 CARE
OF THE EXTERIOR…………………………………………..23
SERVICE INFORMATION
GENERAL INFORMATION…………………………………………..24 RCD AND HIGH LIMIT
THERMOSTAT………………………….24 MISCELLANEOUS SERVICE INFORMATION………………24 ACTS
INVALIDATING WARRANTY………………………………24 DISCLAIMERS ……………………………………………………………. 25
WATKINS WELLNESS CUSTOMER SERVICE…………….25 TROUBLESHOOTING
…………………………………………………25
Safety InformatIon
IMPORTANT SAFETY INSTRUCTIONS
NO DIVING
Danger: Diving may result in serious injury or death.
(READ AND FOLLOW ALL INSTRUCTIONS)
AVOIDING THE RISK TO CHILDREN
DANGER – RISK OF CHILD DROWNING
Extreme caution must be exercised to prevent unauthorized access by children.
To avoid accidents, ensure that children cannot use a SWIMCROSS Exercise
System unless they are supervised at all times.
WARNING
To reduce the risk of injury, do not permit children to use this SWIMCROSS
Exercise System unless they are closely supervised at all times. · To reduce
the risk of injury, lower water temperatures are
recommended for young children. Children are especially sensitive to hot
water. · Extreme caution must be exercised to prevent unauthorized access by
children. To avoid accidents, ensure that children cannot use the SWIMCROSS
Exercise System unless they are supervised at all times.
· The SWIMCROSS Exercise System should not be used by persons (including
children) with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they receive supervision or training.
DO:
· Make sure you always lock any child resistant locks after using the
SWIMCROSS Exercise System for your children’s safety.
· Test the water temperature with your hand before allowing children to enter
the SWIMCROSS Exercise System to be sure that it’s comfortable.
· Remind children that wet surfaces can be very slippery. Make sure that
children are careful when entering or exiting the SWIMCROSS Exercise System.
DON’T:
· Allow children to climb onto a SWIMCROSS Exercise System cover. · Allow
children to have unsupervised access to the SWIMCROSS
Exercise System.
AVOIDING THE RISK OF ELECTROCUTION
DANGER – RISK OF ELECTROCUTION
· Connect only to a grounded source. · Do not bury the power cord. A buried
power cord may result in death,
or serious personal injury due to electrocution if direct burial-type cable is
not used, or if improper digging occurs.
· A ground terminal (pressure wire connector) is provided on the control box
inside the unit to permit connection of a minimum 8 mm² solid copper bonding
conductor between this point and any metal equipment, metal water pipe, metal
enclosures of electrical equipment, or conduit within 1.5 m (5 feet) of the
unit as needed to comply with local requirements.
· Do not connect any auxiliary components (for example, cable, additional
speakers, headphones, additional audio components) to the audio system unless
approved by Watkins Wellness.
· Do not self service the audio component by opening or removing SWIMCROSS
Exercise System door panel as this may expose dangerous voltage or other risk
of injury. Refer all servicing to qualified service personnel.
· Do not attach an external antennae to a SWIMCROSS Exercise System audio
system unless installed by a licensed electrician in accordance with your
National Electric Code.
WARNING
· To reduce the risk of electrical shock, replace a damaged cord immediately.
Failure to do so may result in death or serious personal injury due to
electrocution.
· In order to avoid a hazard due to inadvertent resetting of the thermal cut-
out, this SWIMCROSS Exercise System must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is regularly
switched on and off by the utility.
· Always test the residual current device (RCD) before each use. If the RCD
does not perform properly, a ground current is flowing indication the
possibility of electric shock. Disconnect power to the SWIMCROSS Exercise
System until the fault has been identified and corrected.
· NOTE: Failure to wait 30 seconds before resetting the RCD may cause the
SWIMCROSS Exercise System to not work properly, if this happens, repeat the
RCD test procedure.
· Your SWIMCROSS Exercise System must be supplied by a residual current device
(RCD) – with a tripping rating not exceeding 30 mA in an electrical subpanel.
·
DANGER – RISK OF ELECTRICAL SHOCK
· Install at least 1.5 m (5 feet) from all metal surfaces. A SWIMCROSS
Exercise System may be installed within 1.5 m (5 feet) of a metal surface if
each metal surface is permanently connected by a minimum 10 mm² solid copper
conductor attached to the wire ground connector in the junction box that is
provided for this purpose if in accordance with your National Electrical
Codes.
· Install your SWIMCROSS Exercise System in such a way that drainage is away
from the electrical compartment and from all electrical components.
Safety Information
Page 1
· Do not permit any electrical appliances, such as a light, telephone, radio,
or television within 1.5 m (5 feet) of a SWIMCROSS Exercise System. Failure to
maintain a safe distance may result in death, or serious personal injury due
to electrocution, if the appliance should fall into the SWIMCROSS Exercise
System.
DO:
· Be sure your SWIMCROSS Exercise System is connected to the power supply
correctly – use a licensed electrical contractor.
· Disconnect the SWIMCROSS Exercise System from the power supply before
draining the SWIMCROSS Exercise System or servicing the electrical components.
· Test the RCD before each use. · Replace audio components only with identical
components (if
your SWIMCROSS Exercise System is equipped with an audio component).
DON’T:
· Use the SWIMCROSS Exercise System with the equipment compartment door
removed.
· Place electrical appliances within 1.5 m (5 feet) of the SWIMCROSS Exercise
System.
· Use an extension cord to connect the SWIMCROSS Exercise System to its power
source. The cord may not be properly grounded and the connection is a shock
hazard. An extension cord may cause a voltage drop, which will cause
overheating of the jet pump motor and motor damage.
· Attempt to open the electrical control box. There are no user serviceable
parts inside.
RISKS TO AVOID
DANGER – RISK OF INJURY
· To reduce the risk of injury to persons, DO NOT remove suction fittings, or
filter standpipes located in the filter compartment.
· The suction fittings in the SWIMCROSS Exercise System are sized to match the
specific water flow created by the pump. Never replace a suction fitting with
one rated less than the flow rate marked on the original suction fitting.
· There is a danger of slipping and falling. Remember that wet surfaces can be
very slippery. Take care when entering or exiting the SWIMCROSS Exercise
System.
· Never operate the SWIMCROSS Exercise System if the suction fittings are
broken or missing.
· People with infectious diseases should not use the SWIMCROSS Exercise
System.
· Keep any loose articles of clothing, long hair, or hanging jewelry away from
rotating jets or other moving components. Long hair should be tied up or
placed under a bathing cap.
· Safe water temperature for aquatic exercise is approximately 29.5°C (85°F).
· DO NOT use this SWIMCROSS Exercise System alone.
Page 2
INCREASED SIDE EFFECTS OF MEDICATION
· The use of drugs or alcohol may cause unconsciousness with the possibility
of drowning.
· Persons using medications should consult a physician before using a
SWIMCROSS Exercise System; some medication may cause a user to become drowsy,
while other medication may affect heart rate, blood pressure, and circulation.
· Persons taking medications which induce drowsiness, such as tranquilizers,
antihistamines, or anticoagulants should not use the SWIMCROSS Exercise
System.
HEALTH PROBLEMS AFFECTED BY SWIMCROSS EXERCISE SYSTEM USE
· Pregnant women should consult a physician before using the SWIMCROSS
Exercise System.
· Persons suffering from obesity, or with a medical history of heart disease,
low or high blood pressure, circulatory system problems, or diabetes should
consult a physician before using the SWIMCROSS Exercise System.
UNCLEAN WATER
· Keep the water clean and sanitized with correct chemical care. The recommended levels for your ENDLESS POOLS SWIMCROSS Exercise System are:
Free Available Chlorine: 1.0-5.0 ppm
Water pH: 7.2-7.8
Total Alkalinity: 80-120 ppm Calcium Hardness: 75-150 ppm
· Refer to Water Quality and Maintenance section for complete instructions.
IMPORTANT: Turn on the jet pump for at least ten minutes after adding ANY
SWIMCROSS Exercise System water chemicals into the swim area.
Clean the filter cartridges monthly to remove debris and mineral buildup which
may affect the performance of the hydromassage jets, limit the flow, or trip
the high limit thermostat, which will turn off the entire SWIMCROSS Exercise
System.
AVOIDING THE RISK OF HYPERTHERMIA
Prolonged immersion in hot water can result in HYPERTHERMIA, a dangerous
condition which occurs when the internal temperature of the body reaches a
level above normal 37°C (98.6°F). The symptoms of hyperthermia include
unawareness of impending hazard, failure to perceive heat, failure to
recognize the need to exit the SWIMCROSS Exercise System, physical inability
to exit the SWIMCROSS Exercise System, fetal damage in pregnant women, and
unconsciousness resulting in a danger of drowning.
WARNING
The use of alcohol, drugs, or medication can greatly increase the risk of
fatal hyperthermia in SWIMCROSS Exercise Systems.
Safety Information
TO REDUCE THE RISK OF INJURY
· The water in the SWIMCROSS Exercise System should never exceed 40°C (104°F).
Water temperatures between 26°C and 40°C (79°F and 104°F) are considered safe
for a healthy adult. The lower water temperatures are recommended for extended
use (exceeding ten minutes) and for young children. Extended use can cause
hyperthermia.
· Pregnant or possibly pregnant women should limit SWIMCROSS Exercise System
water temperatures to 29.5°C (85°F) consult a physician prior to using this
product. Failure to do so may result in permanent injury to your baby.
· Do not use the SWIMCROSS Exercise System having water temperatures over 36°C
(100°F) immediately following strenuous exercise.
· Keep all breakables, especially glass, away from this SWIMCROSS Exercise
System.
· Never insert any objects into any openings. · Keep all chemicals away from
children and pets. · DO NOT stack chemicals on top of one another. · NEVER MIX
CHEMICALS. · Sanitizing chemicals must be stored separately from balancing
chemicals.
AVOIDING THE RISK OF SKIN BURNS
· To reduce the risk of injury, before entering a SWIMCROSS Exercise System
the user should measure the water temperature with an accurate thermometer.
· Test the water with your hand before entering the SWIMCROSS Exercise System
to be sure it’s comfortable.
SAFETY SIGN
Each ENDLESS POOLS SWIMCROSS Exercise System is shipped with a SAFETY SIGN in
the owner’s package. The sign, which is required as a condition of Product
Listing, should be permanently installed where it is visible to the users of
the SWIMCROSS Exercise System. To obtain additional SAFETY SIGNS, contact your
ENDLESS POOLS dealer. Safety labels that are affixed to the shell are intended
to be permanent and should not be removed.
IMPORTANT SWIMCROSS EXERCISE SYSTEM INSTRUCTIONS
The following contains important SWIMCROSS Exercise System information, and we
strongly encourage you to read and apply them.
DO:
· Follow the SWIMCROSS Exercise System Care and Maintenance recommendations
stated in this manual.
· Use only approved accessories and recommended SWIMCROSS Exercise System
chemicals and cleaners.
· Provide adequate drainage to deal with overflow water.
DON’T:
· Leave the SWIMCROSS Exercise System exposed to the sun without water or a
cover in place. Exposure to direct sunlight can cause solar distress of the
shell material.
· Roll or slide the SWIMCROSS Exercise System on its side. This will damage
the siding.
· Lift or drag the vinyl cover by using the cover lock straps; always lift or
carry the cover by using the handles.
· Attempt to open the electrical control box. There are no user serviceable
parts inside. Opening of the control box by the SWIMCROSS Exercise System
owner will void the warranty. If you have an operational problem, carefully go
through the steps outlined in the Troubleshooting section. If you are not able
to resolve the problem, contact your authorized ENDLESS POOLS dealer. Many
problems can easily be diagnosed over the telephone by an Authorized Service
Technician.
SWIMCROSS EXERCISE SYSTEM SHELL
Your SWIMCROSS Exercise System has an acrylic shell. Stains and dirt generally
will not adhere to your SWIMCROSS Exercise System’s surface. A soft rag should
easily remove most dirt. Most household chemicals are harmful to your
SWIMCROSS Exercise System’s shell (see below for detailed information on
cleaning agents). Always rinse off any SWIMCROSS Exercise System shell
cleaning agent with fresh water.
IMPORTANT: 1. The following products are the ONLY approved cleaning agents for
your SWIMCROSS Exercise System shell: plain water, or Soft Scrub®. The use of
alcohol or any other household cleaner other than those listed to clean the
SWIMCROSS Exercise System shell surface is NOT recommended. DO NOT use any
cleaning products containing abrasives or solvents since they may damage the
shell surface, specifically: Simple Green®, Windex® or spa Mitt. NEVER USE
HARSH CHEMICALS! Damage to the shell by use of harsh chemicals is not covered
under the warranty. Always rinse off any SWIMCROSS Exercise System shell
cleaning agent with fresh water. 2. Iron and copper in the water can stain the
SWIMCROSS Exercise System shell if allowed to go unchecked. Ask your ENDLESS
POOLS dealer about a Stain and Scale Inhibitor to use if your SWIMCROSS
Exercise System has a high concentration of dissolved minerals. 3. Keep all
cleaners out of the reach of children and use care when applying.
SAVE THESE INSTRUCTIONS
Safety Information
Page 3
SIte requIrementS
Your SWIMCROSS Exercise System must be installed on a smooth and level surface
that can support the dead weight listed in the back of this manual.
If a new slab is poured, consult your local electrical codes regarding
grounding and bonding. Local code may require a bonding wire to be attached to
the reinforcing bar or wire mesh that is embedded in the concrete. If new
concrete is being poured, this is the ideal time to install the conduit for
the incoming electrical supply.
Even if a new pad has been poured, it is essential that the system site is
level and planar. There is a simple way to ensure that this is the case.
First, draw a chalk outline of the footprint of your SWIMCROSS Exercise
System. Place a 2 m (6 foot) level along and around the footprint of the
system. Verify that there are no gaps between the level and floor. Next pour
water inside of the chalk footprint. Verify that the water does not puddle
inside the footprint.
Should there a be a gap or should the water puddle inside the footprint, call
your Endless Pools dealer prior to continuing to discuss the best way to
resolve this situation.
INDOOR CONSIDERATIONS
1. Local electrical and plumbing codes.
2. Ventilation fans and/or dehumidifiers should be provided to handle the
humidity developed by your SWIMCROSS Exercise System. Walls, ceiling and wood
trim should be water resistant, also.
3. Chemicals will vaporize from the water and may cause an odor and possibly
corrosion to certain home hardware. Never store chemicals inside the SWIMCROSS
Exercise System cabinet.
4. During the normal use of the SWIMCROSS Exercise System, water will escape
the vessel. Never place on or over any materials, which may be damaged by this
water or the chemicals within the water. Keep damageable materials far enough
away to avoid water damage, even if the SWIMCROSS Exercise System should lose
all its water.
5. Consider and prepare for the unlikely event of rapid drainage. If
placement of the SWIMCROSS Exercise System is permanent, you may wish to
provide floor drains to accommodate draining, etc. Always leave room all
around the SWIMCROSS Exercise System for easy access in case repairs are
necessary.
6. Consider and prepare for the unlikely event of removal.
7. Do not set SWIMCROSS Exercise System on finished floor without a
waterproof barrier protection underneath.
8. The SWIMCROSS Exercise System should have access to a power source capable
of supplying 220-240 volts AC power. It must be wired directly into a grounded
circuit with an RCD. No other appliances should be on the same circuit.
9. The SWIMCROSS Exercise System should be close to a source of water.
10. Be sure that the location you choose is stable. It must be able to
support the weight of the SWIMCROSS Exercise System when it is filled with
water, plus the weight of the occupants. The SWIMCROSS Exercise System may
weigh up to 8,280 kg (18,220 lbs) when it is filled with water.
11. Do not use the SWIMCROSS Exercise System above a finished living area due
to the risk of water damage.
12. The SWIMCROSS Exercise System is not designed for in-floor installation.
However, it is compatible with a deck system that is built flush with the bar
top, provided you leave access for service.
13. Be sure to note any other considerations, such as aesthetics or privacy
concerns that may affect the safety or enjoyment of using the SWIMCROSS
Exercise System.
OUTDOOR CONSIDERATIONS
1. Local electrical and plumbing codes.
2. Consider local codes pertaining to fencing, enclosures, walls, electrical
and plumbing. You will need to ensure that your SWIMCROSS Exercise System is
an adequate distance from power lines, both above ground and underground. Your
SWIMCROSS Exercise System will also need to be child proofed.
3. View from house for aesthetics and supervisory needs.
4. Distance from house for wintertime soaking.
5. Nighttime lighting.
6. Consider sunlight exposure, views, access, property lines, lighting, wind
direction, shielding, septic tanks, plants, and trees when determining your
location. Chemicals in the SWIMCROSS Exercise System water may splash damaging
nearby plant life.
7. If your SWIMCROSS Exercise System is to be located on a second story, be
positive support is adequate. Call your builder and a structural engineer.
8. Area for placement of support equipment where adequate space will be
needed to gain access to components for maintenance and general servicing.
9. Be sure to note any other considerations, such as aesthetics or privacy
concerns that may affect the safety or enjoyment of using the SWIMCROSS
Exercise System.
10. Provide adequate drainage away from the equipment and adequate elevation
to allow draining by siphon, if should be required.
11. Location of electrical supply. 220-240 volt systems require hard wire
installed from the main electrical source, to the sub panel, then to the
SWIMCROSS Exercise System terminal block. All equipment must be RCD protected
(NOT SUPPLIED) All electrical wiring must comply with the national electric
code.
12. Locations at least 1.5 m (5 feet) from all metal surfaces. A SWIMCROSS
Exercise System may be installed within 1.5 m (5 feet) of metals surfaces
providing each metal surface is permanently connected by a 10 mm2 copper
conductor attached to the bonding wire connector on the heater provided for
this purpose. All installations must comply with your national electric codes.
13. Place the SWIMCROSS Exercise System on a firm, level surface that will
not shift.
Page 4
Site Requirements
DECK INSTALLATION
To be certain your deck can support your system you must know the deck’s
maximum load capacity. Consult a qualified building contractor or structural
engineer before you place the system on an elevated deck. To find the weight
of your system, its contents and occupants, refer to the System Specification
chart. This weight per square meter must not exceed the structure’s rated
capacity, or serious structural damage could result.
DELIVERY ACCESS
It may be necessary to remove a gate, part of a fence, or other movable
obstructions in order to move the system to its installation site. Your system
will determine what equipment is necessary to move your system to its final
location. A roll back truck with a tilt bed is a good option if your site can
be accessed by an across road vehicle. When a small reach is needed for the
final placement of your system, a boom truck is ideal. A telehandler vehicle
can off load, traverse property and place your system in a more challenging
situation or terrain. When access to your site is limited a crane may be used
to lift your system over obstructions for precise placement.
The SWIMCROSS Exercise System delivery personnel will supervise the crane
delivery and complete the system installation. NOTE: If your system delivery
requires the use of a crane, you may be required to pay for its services at
the completion of the delivery.
How is your width and height clearance?
How is your width & height clearance? Check all gates
Protruding electric meters Gas Meters A/C units
Do you have sufficient overhead clearance?
Check low roof eaves, overhanging branches, rain gutters
Is theMpoavthecalewara?y branches, dog Move away branches, dog house,
firewood, etc.
If thereIfitsheare9is0a 9tu0rtnur,nc, acann wwee clear itc?le(aTr
hit?e(tshpeaSWwIiMllCnRoOtSbSend.)
Exercise System will not bend)
No moNroemtohraentha6nc6ocnosnseeccuuttiivvee stairs without a landing to
accommodate the SWIMCROSS Exercise System
BACK YARD HOUSE STREET
Site Requirements
Page 5
X500 MODEL
DOOR
226 cm
127 cm 107 cm
10 cm
4.5 cm ELECTRICAL CUTOUT
MAIN DRAIN
TOP VIEW OF BASE
457 cm
4.5 cm ELECTRICAL CUTOUT
41 cm 28 cm
DOOR SIDE
41 cm
NOTE: ENDLESS POOLS requires that the X500 Model be installed on a minimum 15
cm (6″) thick reinforced concrete pad or structurally sound deck able to
support the “dead weight” found in the specification chart on the back page.
WARNING: The X500 Model must not be shimmed in any manner.
Page 6
Site Requirements
electrIcal requIrementS
IMPORTANT: Fill the SWIMCROSS Exercise System with water before turning on the
power.
Your ENDLESS POOLS SWIMCROSS Exercise System has been carefully designed to
give you maximum safety against electrical shock. Connecting the SWIMCROSS
Exercise System to an improperly wired circuit will negate many of the
SWIMCROSS Exercise System’s safety features. Improper wiring may also cause
electrocution, risk of fire, and other risks of injuries. Please read and
follow the electrical installation requirements and instructions completely!
220 – 240 VOLT PERMANENTLY CONNECTED
ENDLESS POOLS SWIMCROSS Exercise Systems must be wired in accordance with all
applicable National and Local Electrical Codes. All electrical work should be
done by an experienced, licensed electrician. We recommend the use of
appropriate electrical conduit, fittings, and wire for all circuits.
The diagram below illustrates how to wire the SWIMCROSS Exercise System model:
· The SWIMCROSS Exercise System requires an electrical service using a 40 amp
breaker.
· The SWIMCROSS Exercise System can also run on a 24 Amp electrical service
however, you will NOT be able to run all three jet pumps on high speed at the
same time.
· One main disconnect switch with at least 3 mm separation between contacts
must be used for all electrical circuits.
· Mount the subpanel in the vicinity of the SWIMCROSS Exercise System, but not
closer than 1.5 m (5 feet) away. Your
SWIMCROSS Exercise System, must be supplied by a residual current device (RCD)
– with a tripping rating not exceeding 30 mA in an electrical subpanel.
· Open SWIMCROSS Exercise System by removing the 4 screws holding the vertical
T-spacer located in the center of the equipment compartment (back side of
SWIMCROSS Exercise System). Slide panel towards center and remove, repeat for
other panel.
· Insert power wires into SWIMCROSS Exercise System from either side towards
the bottom, you will find a plastic cap attached to wall.
· Once your SWIMCROSS Exercise System has been filled with water, turn it on
and test all of the circuit breakers.
IMPORTANT: If breaker immediately trips, verify that the wires are correctly
connected. Breaker should be tested prior to each use. Here’s how:
1. Push the “TEST” button on each breaker – residual current device (RCD),
and observe it click OFF.
2. Wait 30 seconds, then push the breaker switch to the OFF (down) position
(to ensure that it has completely disengaged), then push the breaker switch to
the ON (up) position. If you don’t wait 30 seconds, the SWIMCROSS Exercise
System’s power indicator may continue to blink try again.
If any of the RCD breakers fails to operate in this manner, your SWIMCROSS
Exercise System may have an electrical malfunction, and you may be at risk of
electrical shock. Turn off all circuits and do not use the SWIMCROSS Exercise
System until the problem has been corrected by an authorized service agent.
WARNING: Removing, or bypassing any RCD breaker will result in an unsafe
SWIMCROSS Exercise System and will void the warranty.
IMPORTANT: If you ever need to move or relocate your ENDLESS POOLS SWIMCROSS
Exercise System, it is essential that you understand and apply these
installation requirements. Your ENDLESS POOLS SWIMCROSS Exercise System has
been carefully engineered to provide maximum safety against electric shock.
Remember, connecting the SWIMCROSS Exercise System to an improperly wired
circuit will negate many of its safety features.
NOTE: Long wiring runs may require larger-gauge wire than stated.
INPUT
L1, HOT 10 mm²
N, NEUTRAL 10 mm²
220-240 VAC 50Hz 32A SERVICE,
FACTORY SETTING (24A SERVICE)
(FIELD ADJUSTABLE)
RCD BREAKER 40 AMP (30A)
L1, HOT, 10 mm² BROWN NEUTRAL 10 mm² BLUE
GND
GROUND, 10 mm² GRN/YLW
MORE THAN 152 cm THE SUB-PANEL MUST BE
WITHIN SIGHT OF THE EXERCISE SYSTEM
DO NOT EXCEED 1525 cm
GECKO Ye-5 HEATER/CONTROLLER
IMPORTANT: Using a 24A service will require a system modification, see Electrical Configuration on page 14 on how to change the system settings.
Electrical Requirements
Page 7
EQUIPMENT COMPARTMENT
The illustrations below are to be used as a reference only (your SWIMCROSS
Exercise System may look different). The equipment compartment is located
behind the hydromassage seats (back of the SWIMCROSS Exercise System).
8
6
5
3
4 2
7
2
1
1. Hydromassage Jets & Filter Pump 2. Swim Jets Pump 3. Control Box & Heater 4. Bonding Terminal
5. UVC Ozone 6. Bluetooth Music (optional) 7. Subwoofer (optional) 8. Wi-Fi (optional)
CAUTIONS
USE COPPER CONDUCTORS ONLY. USE SUPPLY WIRES SUITABLE FOR 75°C/167°F.
DISCONNECT ALL SUPPLY CONNECTIONS BEFORE SERVICING.
THESE SWIMCROSS EXERCISE SYSTEMS ARE INTENDED FOR USE WITH GFCI/RCD SUBPANEL. INCORRECT WIRING WILL DAMAGE CIRCUIT BOARDS. REFER TO THE WIRING INSTRUCTIONS.
DOOR PANEL REMOVE & REPLACE
REMOVAL 1. Locate the vertical T-spacer in the center of the equipment
compartment (back side of SWIMCROSS Exercise System). 2. Remove the 4 screws
(using an 8 mm (5/16″) socket) holding the T-spacer then remove the T-spacer.
3. Slide panel towards center until panel is no longer behind corner. 4. While
holding panel, first pull panel up then pull bottom away from SWIMCROSS
Exercise System. 5. Lower panel to remove. Repeat for other side.
REPLACE 1. Raise panel making sure it goes behind the bar top then lower to
rest on bottom frame. 2. Slide panel behind corner. 3. Replace other side
panel using steps 1 & 2. 4. Attach T-spacer back in place using 4 screws to
complete the installation.
Page 8
Electrical Requirements
GettInG Started
MAIN SWIMCROSS EXERCISE SYSTEM FEATURES
1 ) The control panel provides a quick visual check of the SWIMCROSS Exercise
System’s status and allows the user to set different functions of the
SWIMCROSS Exercise System.
2) The Air Valve allows you to add air to your hydromassage jets.
3) The Water Feature Valve adjusts the amount of water that flows from the
water feature (2x).
4) The Diverter Valve allows you to change the amount of water flowing through
either the Swim jets or River jet.
5) The Swim jets provide a strong flow of water creating a current to swim
against.
6) The River jets provide an adjustable strong flow of water creating a
current to swim against.
7) The Large Hydromassage jets provide a unique, pulsating massage.
8) The Midsize Directional Hydromassage jets, with eyeball nozzles, deliver a
direct, more focused massage.
9) The Midsize rotational Hydormassage jets, provide a rotating massage.
10) The Mini Hydromassage jets feature a direct more focused massage.
11) Pillow
12) Filter Compartment Grill (2x)
13) Swim Speaker (Optional)
14) Seating area Speaker (Optional)
15) Suction Screen
13
4
4
18
5
6
19
18
18
15
16 17
12
20
1
3
7
10
20
9 8
11
14
2
21
ADDITIONAL SWIMCROSS EXERCISE SYSTEM FEATURES
-
Water feature (2x) 17) Ozone Jet/Heater Return 18) Grab Rails
-
Points of Light 20) Exercise Anchor 21) Tether Anchor
Getting Started
Page 9
HYDROMASSAGE JETS
LARGE HYDROMASSAGE JETS – This jet provides a unique, pulsating massage. The
water flow is adjustable in that it can be turned from low to high (by
rotating the jet faceplate ¼ turn).
RIVER JET – Raise or lower the River jet nozzle to simulate a water current at or below your body during your swim. Rotate the right diverter valve to change the strength of the water flow coming out of the jet.
MIDSIZE DIRECTIONAL JET – These jets allow you to redirect the jet stream by
changing the position of the nozzle. The water flow is adjustable in that it
can be turned from low to high (by rotating the jet faceplate ¼ turn).
MIDSIZE ROTATIONAL JET – These jets provide a rotating massage pattern. The
water flow is adjustable in that it can be turned from low to high (by
rotating the jet faceplate ¼ turn).
MINI JET – These jets deliver a direct, more focused massage. The water flow
is adjustable in that it can be turned from low to high (by rotating the jet
faceplate ¼ turn).
SWIM JETS
SWIM JET – The Swim Jet provides a powerful stream of water used to simulate a
water current that is adjustable by using the left diverter valve.
WATERFALL VALVE
Your SWIMCROSS Exercise System is equipped with a waterfall feature. It is
activated by turning on the hydromassage jets (either low or high speed). The
flow is regulated by turning the waterfall valve on the inside wall of the
SWIMCROSS Exercise System.
AIR CONTROLS
Your SWIMCROSS Exercise System is equipped with two air valves. The air valves
will add or remove air to the hydromassage jet system. Rotate valve to see
which hydromassage jets are affected.
DIVERTER VALVE
Your exercise system is equipped with two diverter valves. The left side
regulates the amount of water flow going through the Swim Jets while the right
side regulates the amount of water flowing through the River jet. Turn to +
for more flow or – for less flow.
QUICK START-UP INSTRUCTIONS
BEFORE YOU FILL YOUR SWIMCROSS EXERCISE SYSTEM
Make sure your SWIMCROSS Exercise System has been properly installed per all
local codes, this includes the location of the SWIMCROSS Exercise System, the
foundation of the SWIMCROSS Exercise System, as well as the electrical
installation.
DO:
· Know which water treatment system you will be using and make sure you have
necessary chemicals available. Read all of the instructions that come with the
system.
· Have 5-way Test Strips Available. · Have pH/Alkalinity Up & Down available.
· Know the hardness of your water, contact your dealer to help you
with this information. See Water Quality and Maintenance for more information.
IMPORTANT: Watkins Wellness does not recommend that the SWIMCROSS Exercise
System be filled with “softened” water, as this may damage the SWIMCROSS
Exercise System’s equipment. · Purchase the Clean ScreenTM pre-filter to
remove unwanted contaminants from the tap water. This is recommended, not
required.
Page 10
Getting Started
START-UP
Your ENDLESS POOLS SWIMCROSS Exercise System has been thoroughly tested during
the manufacturing process to ensure reliability and long-term customer
satisfaction. A small amount of water may have remained in the plumbing after
testing and, as a result, may have spotted the SWIMCROSS Exercise System shell
or the SWIMCROSS Exercise System siding prior to delivery. Before filling the
SWIMCROSS Exercise System, wipe the SWIMCROSS Exercise System shell clean with
a soft rag. The following instructions must be read and followed exactly to
ensure a successful start-up or refill.
CAUTIONS
· Do NOT fill the SWIMCROSS Exercise System with hot water, as tripping of the
high-limit thermostat may result.
· DO NOT CONNECT POWER TO AN EMPTY SWIMCROSS Exercise System. Power to the
SWIMCROSS Exercise System automatically activates critical components within
the SWIMCROSS Exercise System, such as controls, heater, and other systems. If
power is supplied to these components prior to the SWIMCROSS Exercise System
being filled, the components will be damaged, and this may result in a non-
warranty component failure.
· DO NOT use your SWIMCROSS Exercise System after filling until all of the
steps listed below are completed.
· DO NOT add chlorine if treating your SWIMCROSS Exercise System with
polyhexamethylene biguanide (Biguanide, PHMB, eg. BaquaSpa®) sanitizer.
· Before filling your SWIMCROSS Exercise System for the first time, remove the
equipment compartment door and check to ensure that the unions on either side
of the pump(s) and heater are hand-tight and the slide valves are open.
1. CLOSE DRAIN, remove the filter compartment grill skimmer tray and one
filter (pg. 22). Fill your SWIMCROSS Exercise System through the filter
compartment using the CleanScreenTM pre-filter that attaches to your garden
hose. The water level of your SWIMCROSS Exercise System should be maintained
at a level 15 cm (6″) below the top of the SWIMCROSS Exercise System.
Reinstall the filter, skimmer tray, and grill once the SWIMCROSS Exercise
System is filled. IMPORTANT: Watkins Wellness does not recommend that the
SWIMCROSS Exercise System be filled with “softened” water, as this may damage
the SWIMCROSS Exercise System’s equipment.
2. AFTER THE SWIMCROSS EXERCISE SYSTEM HAS BEEN FILLED with water and the
equipment compartment door is secured, power must be applied to the SWIMCROSS
Exercise System.
· FIRST activate power to the subpanel from the main house panel.
· NEXT open the door of the electrical subpanel and reset the GFCI/RCD
breaker.
· FINALLY, close and secure the subpanel door.
3. TO CHECK THE OPERATION OF THE JET SYSTEM and to purge any remaining air
from the heating system complete the following steps:
· Press the jets button and place all jet pumps on High.
· Once the jet system is fully operational (as indicated by strong, non-
surging jets), priming of the SWIMCROSS Exercise System is complete.
· To turn off the jets, press all of the jets button on the control panel to
turn off the jets.
· If you do not feel a steady stream of water from your jets, refer to the
instructions for priming the pump in the SWIMCROSS Exercise System
TROUBLESHOOTING section.
4. SET THE TEMPERATURE CONTROL to the desired temperature between 15°C (59°F)
and 40°C (104°F), then place the SWIMCROSS Exercise System cover on the
SWIMCROSS Exercise System and allow the water temperature to stabilize
approximately 0.5°C (1°F) per hour. Make sure you secure the cover in place.
Periodically check the SWIMCROSS Exercise System water temperature. When the
water temperature reaches desired temperature, proceed to the next step. The
SWIMCROSS Exercise System temperature is pre-programmed to reach 29.5°C
(85°F). You may change the water temperature by pressing the button on the
control panel to raise the temperature, or lower temperature by pressing the
button.
5. USING A TEST STRIP AND APPLICABLE CHEMICALS adjust Total Alkalinity (TA)
to 80 – 120 ppm, Calcium Hardness (CH) to 75 – 150 ppm, then SWIMCROSS
Exercise System water pH to between 7.2 and 7.8. These procedures are listed
in the “Water Quality and Maintenance” section.
OPERATION NOTE: Adjusting the Total Alkalinity as the first step is important,
as out-of balance TA will affect your ability to adjust the pH correctly and
will prevent the sanitizer from operating effectively.
IMPORTANT: Activate all the jets (press the jets buttons and place all jet
pumps on high for 10 minutes) before adding chemicals. Disperse the chemicals
in the swim area away from the walls.
6. SUPERCHLORINATE the SWIMCROSS Exercise System WATER by adding 1½ teaspoons
of chlorine (sodium dichlor) per 950 liters (250 gallons) of water while
running the jets on high for 10 minutes. Disperse the chemicals in the swim
area away from the walls.
7. TEST THE SWIMCROSS Exercise System WATER FOR CHLORINE RESIDUAL. If the
residual is between 1 and 5 ppm on the test strips, go on to the next step. If
the residual is less than 3 ppm, activate the jets on high speed for another
10 minutes and add more chlorine as needed, then retest.
WARNING: High sanitizer levels can cause discomfort to the user’s eyes, lungs
and skin. Always allow the sanitizer level to fall to the recommended range
before using the SWIMCROSS Exercise System.
8. RECHECK the Total Alkalinity (TA) 80 – 120 ppm, Calcium Hardness (CH) 75 –
150 ppm, and the pH must be between 7.2 and 7.8.
The SWIMCROSS Exercise System is ready for use when the SWIMCROSS Exercise
System water has circulated and the bromine level remains between 1 and 2 ppm
or chlorine level remains between 1 and 5 ppm.
OPERATION NOTE: For proper water circulation during the tenminute cycle place
the air control switches in OFF position.
Getting Started
Page 11
operatInG InStructIonS
CONTROL PANEL
The control panel provides a bright, full color display, and intuitive user
experience, while its screen’s high resolution brings SWIMCROSS Exercise
System user interfaces to a new level. Loaded with a large amount of memory
and a powerful on-board processor creating seamless graphic interface that
SWIMCROSS Exercise System users have been waiting for.
WATER CARE
The Water Care section will help you set up your ideal filtration and heating
settings. Choose from Away from Home, Standard, Energy Savings, Super Energy
Savings, and Weekender, depending on your needs.
Use (middle left) button to choose your setting. A green checkmark will appear
on the selected icon to confirm.
When in Economy mode, the heating set point will be reduced by 11°C (20°F),
which means that the heating system will not come on during the set time
unless the temperature falls 11°C (20°F) below the set temperature.
The filtration schedule shown on the screen will apply to the main filtration
pump (hydromassage jets).
CONTROL PANEL FUNCTIONS
When the screen is off, press any button to turn the control panel screen on
and display the home screen. After 30 minutes of inactivity the screen will
shut off. The function description of the buttons below will only work from
the Home screen. Once the control panel is placed in a submenu the selection
lights next to the buttons will light up to indicate which buttons may be
selected for a specific screen function.
WATER CARE MODES Away from home: In this mode the System will always be in
economy mode; the set point will be reduced by 11°C.
Standard: The System will never be in economy mode and will be filtering
according to the pack’s low level configuration.
Energy Savings: The System will be in economy mode during the peak hours of
the day and resume normal mode on the weekend*.
Settings
Top Swim Jets
Audio
Bottom Swim Jets
Hydromassage Jets
All Off/Memory On Up/
Temperature
Selection Lights
Exterior Lights (Optional)
Down/ Temperature Interior Lights
SETTINGS
One press of the (Settings button) from the home page gives you access to a
menu to manage the settings of your SWIMCROSS Exercise System where you will
find: · Water care · Audio (optional) · Maintenance · Date and time · Keypad
Settings · Miscellaneous · Wi-Fi (optional) · Electrical configuration · About
Use the or buttons to move up and down in the list. To select an option, press
the lit button beside the desired highlighted option.
IMPORTANT: At any point you can press the (Settings button) to return to the
home screen or top left button (hydromassage jets) to go back.
Super Energy:
The System will always be in economy mode during peak hours, every day of the
week.
Weekender:
The System will be in economy mode from Monday to Friday, and will run
normally on the weekend.
Default Settings:
By selecting this setting you will be asked to confirm your choice. Doing so
will revert all Water Care Modes back to factory settings.
*Filtration will be reduced when the economy mode is active.
MODIFYING SCHEDULES
To modify a Water Care category, use the (middle right) lit button, to open
the selected Water Care menu. The menu screen is divided into two settings,
Economy and Filter cycle with Economy being first. Set or change the Day,
Start and Stop time if desired to
keep the heater off (Economy mode). Scroll down to set or change the Filter
cycle Day, Start and Duration.
You can add schedules by scrolling down to Add, and selecting by using the
(middle left) lit button.
To delete a schedule, press (top right) lit button.
Page 12
Operating Instructions
You can modify the programmed schedules by selecting one (middle left) lit
button and adjusting the schedule using the or buttons. Press (middle left)
lit button to move between parameters.
You have several possibilities for the schedule (Mon-Fri, weekend, every day,
or single days). The schedules will be repeated every week. The time and
duration are set in 30 minute increments. Once you have set the schedule, use
(top left) lit button to go back. Ensure that you have selected the desired
Water Care option in the main Water Care menu.
MAINTENANCE
From the Settings page you can access the Maintenance menu, which gives you
access to the following options:
· Maintenance reminders
· Standby
Use the or buttons to make a selection, and (middle left) lit button to
select.
MAINTENANCE REMINDERS
The control panel will remind you of maintenance required on your SWIMCROSS
Exercise System, like rinsing or cleaning the filter. Each task has its own
duration, based on normal use.
The Maintenance reminders menu allows you to verify the time left before
maintenance is required, as well as to reset the time once a task is
completed.
Use the or buttons to move through the list.
To reset a task select it by pressing the (middle left) lit button, then
confirm by pressing the lit button next to confirm when prompted. Once you
have confirmed the task will be reset.
STANDBY
The Standby mode allows you to service your System. Pumps will stop for 30
minutes, and automatically restart after this time. Press (middle left) lit
button to activate Standby mode.
Once Standby mode has been activated a screen will appear to show that pumps
are stopped. The normal page will return at the end of maintenance.
Press on the button next to cancel to leave Standby mode and restart the
SWIMCROSS Exercise System.
DATE AND TIME
Here you can adjust the time format, change the year, date, and time. Use the
or buttons to choose the setting that you want to adjust, and select it by
pressing
(middle left) lit button.
Use the or buttons to change the parameters, and (middle left) lit button to
move between parameters. Press lit button to take you back to the main
Settings menu.
(top left)
KEYPAD SETTINGS
In this section, you can change the temperature unit, language, display
orientation, rim around the control panel light color, and lock the control
panel.
Use the or buttons to choose the setting that you want to adjust. Select it by
pressing the (middle left) lit button then use the or buttons again to change
the setting.
When you change the display orientation, the contextual options and or buttons
adjust to the chosen orientation. The Audio and Setting buttons remain
unchanged, as well as the jets and lights buttons in the home page.
Security settings allow you a Partial (Temperature) lock or Full (entire
control panel) lock. Select Security screen by pressing the (middle left) lit
button then use the or buttons to change to Full, Partial or Unlock. Press
(top left) lit button to display an information screen telling you to press
and hold button for 5 seconds to lock.
To unlock Full, press and hold button for 5 seconds.
MISCELLANEOUS
You can turn the Warm weather mode ON or OFF. When ON the filtration pump will
shut OFF whenever the water temperature gets 1°C (2°F) above the set point.
Because of the Recreation system’s large body of water it is recommended to
keep the Warm weather mode OFF.
Press the (middle left) lit button, then use the or change the Warm weather
mode.
buttons to
You can also hide some information on the home screen by selecting Hide in “Info messages” (not recommended).
ELECTRICAL CONFIGURATION
DO NOT make changes to this section unless you are a qualified electrician!
Use only to convert to 24 Amp!
· Press the (Settings) button from the home page. · Press the button to move
down the list until Electrical Config. is
displayed next to center lit button. · Press the (middle left) lit button to
access Electrical Config. screen. · Press and hold (lower right) lit button
for 5 seconds to Confirm. · Press the button to select Input current. · Press
the (middle left) lit button to enter Input current. · Press the button
changing Input current from 32A to 24A · Press the (middle left) lit button to
enter and reboot system.
ABOUT
This section shows information about the control panel software number, and the revision numbers of the different components of your system.
Operating Instructions
Page 13
WI-FI (OPTIONAL)
This menu allows you to connect your in.touch module to a Wi-Fi network or to change its network. This menu is only visible when the in.touch module is installed.
To connect your in.touch module to a wireless network, use the or buttons to go to the Wi-Fi option in the Settings menu and select it.
(middle left) lit button to
After a few seconds the available networks will appear on the screen, as well as their signal strength.
Use the or buttons to move through the list. Select your network by pressing the middle left button (top swim jets).
If the Wi-Fi network is password protected enter it when prompted.
· Use the or buttons to choose your letters.
· Use (lower right) lit button to move the curser forward.
· Use (top right) lit button to change the type of character.
(uppercase, lowercase, number, symbol).
· Use (lower left) lit button to backspace.
· Use (middle left) lit button to confirm.
If no password is required the in.touch will connect automatically.
Once the in.touch module is connected to a Wi-Fi network a green check mark will appear in the Wi-Fi menu, and the network name will appear in the Settings menu.
AUDIO IN.STREAM 2 (OPTIONAL)
If your SWIMCROSS Exercise System has the optional in.stream 2 Bluetooth with
subwoofer system the following screens and functions will be available on the
control panel:
AUDIO
The control panel is used with the in.stream 2 audio system. The Audio screen
in the Settings menu gives you the option to disconnect your Bluetooth enabled
device, adjust the Fader, Balance or Sub Woofer.
Use the or buttons to scroll to desired option, press (middle left) lit button
to select the function. Press the or buttons to change parameters. Press (top
left) lit button to take you back to the main Settings menu.
IN.STREAM 2 FUNCTIONS
Press the button in the home screen to access your audio system.
If you are using a device with Bluetooth technology, it must be connected for
functions to work.
Please note that the Play/Pause and Change Track functions apply to
devices using Bluetooth technology only, and will NOT work when AUX is
selected as the source.
TURNING POWER ON/OFF
Press the (top right) lit button to start the audio on or off process.
SELECTING THE SOURCE
Press the (top left) lit button to select a source using Bluetooth wireless
technology or AUX (AUX is not available at time of publication). Selection
will be indicated below in.stream 2.
PAIRING BLUETOOTH
Audio Power must be on. Go to the Bluetooth settings on your device and find
in.stream 2 and press to connect. Enter pin 5555 and press pair to sync your
device. NOTE: Only one device at a time can be synced.
PLAY/PAUSE AUDIO
Press the Play/Pause (middle right) lit button to start or pause the audio.
Press (middle left) lit button to mute or enable sound.
ADJUSTING THE VOLUME
Press the or buttons to increase or decrease the volume illustrated by the
slider bar.
CHANGING TRACKS
Use the Last Track and Next Track (lower left) lit button or (lower right) lit
button to change tracks.
TEMPERATURE CONTROL
The set temperature range is from 15°C to 40°C (59°F to 104°F). (The water
temperature of any SWIMCROSS Exercise System may rise or lower slightly
depending on the current use and condition of your SWIMCROSS Exercise System
and on outside temperatures.)
The set temperature of the SWIMCROSS Exercise System water will automatically
be 29.5°C (85°F) the first time power is applied. This is the setting
programmed at the factory. After the SWIMCROSS Exercise System has been set up
and used, the last temperature value set by the user will be stored in memory.
If power is disconnected from the SWIMCROSS Exercise System, it will
automatically revert to the last set temperature when power is reapplied.
To display the set temperature of the SWIMCROSS Exercise System:
Press the or buttons on the control panel in the home screen.
To increase the set temperature of the Exercise System:
Press the button in the home screen. The set point will appear in blue. After
3 seconds without any change to the set temperature value, the current water
temperature will reappear in white.
To decrease the set temperature of the SWIMCROSS Exercise System:
Press the button in the home screen. The set point will appear in blue. After
3 seconds without any change to the set temperature value, the current water
temperature will reappear in white.
JETS CONTROL
When pressed, the three buttons on the left of the screen will activate the
jets when in the home screen. If left running the low or high speed pumps will
automatically turn off after 2 hours.
Page 14
Operating Instructions
HYDROMASSAGE JETS
Turn the hydromassage jet pump On to activate all of the hydromassage jets in
the seated area as well as the waterfall if the waterfall valve is open. This
pump has a low speed and high speed mode.
This jet pump will automatically turn on in low speed when the system is
calling for heat or the filtration cycle.
Press jet button to activate the hydromassage jets in low speed, you will see
the jet 1 icon on the screen rotate slowly.
Press jet button a second time to place the hydromassage jets in a high speed,
you will see the jet 1 icon on the screen rotate faster.
Press jet button a third time to shut the hydromassage jets off.
SWIM JETS – TOP 3 JETS
The SWIMCROSS Exercise System uses a 2.5 Horsepower single speed pump to power
the top 3 swim jets.
Press jet button to activate the top row of jets (swim area) in high speed,
you will see the jet 2 icon on the screen rotate fast.
Press jet button a second time to shut the top row of jets off.
SWIM JET – RIVER JET
The SWIMCROSS Exercise System uses a 2.5 Horsepower single speed pump to power
the River jet.
Press jet button to turn the River jet in the swim area on, you will see the
jet 3 icon on the screen rotate fast.
Press jet button a second time to shut the River jet off.
SMART WINTER MODE
The Smart Winter Mode (SWM) is used to prevent water from freezing in the
plumbing lines. As soon as there is a risk of freezing, this protection
automatically kicks in. The SWM protection will turn back off only after 24
hours without a risk of freezing. During the SWM period, the Smart Winter Mode
icon remains on; the icon blinks when the purge is active. The purge period
indicates the amount of time between the purging of the plumbing lines based
on the temperature behind the panels.
LIGHT CONTROL
All SWIMCROSS Exercise Systems are equipped with a interior lighting system.
This system includes points of lights located throughout the SWIMCROSS
Exercise System.
Press the (lower right) button (when in the home screen) to activate the
internal lights and left light icon.
Press the (lower right) button a second time to shut the lights off, when
turning back on after several seconds the same light mode will appear.
Every time the light is turned off and on quickly a new light mode will
appear.
The sequence is as follows: White, Aqua, Magenta, Azure, Amber, Emerald, Ruby,
color wheel with abrupt color changes, slow full color wheel and fast full
color wheel.
NOTE: If left on, the light will automatically turn off after 4 hours of
operation.
EXTERNAL LIGHTS (OPTIONAL)
Press the (middle right) button (when in the home screen) to activate the
external lights and right light icon. Press a second time to turn off.
FILTER CYCLES
When your SWIMCROSS Exercise System is first powered up, the default filter
cycle is set to start at 12:00 pm and will run for 5 hours each day using the
Standard Water Care mode. Unless you set the time using the control panel (see
Date & Time under Settings) the SWIMCROSS Exercise System filter cycle will
start at power up and run for 5 hours and repeat every 24 hours.
We recommend setting your date and time first then going to the Water Care
section and making any desired changes for days, start times and length of
time in the desired Water Care Mode.
The filter cycle will activate the hydromassage jets on low speed for the
entire cycle that has been programmed.
NOTE: Power interruption of the SWIMCROSS Exercise System will not change the
filter cycle settings when power is regained.
FILTER CYCLE SUSPENSION:
The filter cycle will be suspended every time a jet pump or light is activated
manually during the filter cycle time. The suspension will end 10 minutes
after the completion of the manual use.
POLLING
Polling is necessary for your Exercise System to maintain the proper set
temperature. The temperature probe located inside the heating tube requires
water from the hot tub to pass through it, this is done by automatically
turning on your filtration pump for approximately 2 minutes. Outside
temperatures will determine how often the pump is turned on, this can range
anywhere from 15 to 90 minute intervals.
ALL OFF / MEMORY ON
Press the (top right) button when in the home screen to turn the lights and
any jets that are on OFF. It will not turn the music system off.
If you press this button again before pressing the light or jets button it
will bring up the last settings before shutting off.
NOTE: The color of the lights will however advance to the next sequence.
WI-FI IN.TOUCH (OPTIONAL)
If your SWIMCROSS Exercise System is equipped with the Wi-Fi in.touch module
you will be able to use the internet or your home Wi-Fi network to control
your SWIMCROSS Exercise System by downloading an App to your favorite devices.
See Wi-Fi in the Settings section to connect your SWIMCROSS Exercise System to
your home Wi-Fi network.
For instruction on how to download the App to your device search “gecko
in.touch” in your App store. For more instructions go online to the in.touch
setup guide:
http://www.geckoalliance.com/Documents/intouch_ setupguide_d_en.pdf
Operating Instructions
Page 15
Water qualIty and
maIntenance
BASIC INFORMATION
It’s important to have clean water. Water maintenance is one of the least
understood, yet most important areas of SWIMCROSS Exercise System ownership.
Your dealer can guide you through the process of achieving and maintaining
balanced water in your SWIMCROSS Exercise System, given your local conditions.
IMPORTANT: Water Terminology can be found at the end of this section.
· Always read & refer to the owner’s manual for complete information.
· Test your water with a test strip once a week, or each time the SWIMCROSS
Exercise System is used.
· Add chemicals in frequent, small amounts to prevent overdosing the SWIMCROSS
Exercise System.
· Use the SWIMCROSS Exercise System only when the chlorine level is between
1-5 ppm or manually add chlorine as needed.
· It is the SWIMCROSS Exercise System owner’s responsibility to prevent over
or under chlorination.
IMPORTANT: It is recommended at a minimum to change 50% of your water every
year; however, it is dependent on the amount of usage. Check with your ENDLESS
POOLS dealer to determine if water in your region has unique qualities – such
as high metal or mineral content – that should be addressed.
WATER QUALITY CHART
PARAMETER pH
ALKALINITY HARDNESS CHLORINE
TARGET 7.4
100 ppm 100 ppm 3 ppm
MIN – “OK” RANGE – MAX
7.2
7.8
80 ppm
120 ppm
75 ppm
150 ppm
1 ppm
5 ppm
Maintaining the water quality and the cleanliness of the filters in your
SWIMCROSS Exercise System is your responsibility. Keeping the SWIMCROSS
Exercise System water balanced prolongs the life of the components and will
make the water more comfortable. Your program will depend on your water’s
mineral content, how often you use your SWIMCROSS Exercise System, and how
many people use it. Watkins Wellness has developed several water care systems
and products to simplify water care which are available from authorized
ENDLESS POOLS dealers.
CHEMICAL SAFETY
When using chemicals, read the labels carefully and follow directions
precisely. Though chemicals protect you and your SWIMCROSS Exercise System
when used correctly, they can be hazardous in concentrated form. Always
observe the following guidelines:
· Allow only a responsible person to handle SWIMCROSS Exercise System
chemicals. Keep them out of the reach of children.
· Accurately measure the exact quantities specified, never more. Do not
overdose your SWIMCROSS Exercise System.
· Handle all containers with care. Store in a cool, dry, well ventilated
place.
· Always keep chemical containers closed when not in use. Replace caps on
their proper containers.
· Don’t inhale fumes, or allow chemicals to come in contact with your eyes,
nose, or mouth. Wash your hands immediately after use.
· Follow the emergency advice on the product label in case of accidental
contact, or if the chemical is swallowed. Call a doctor or the local Poison
Control Center. If a doctor is needed, take the product container along with
you so that the substance can be identified.
· Don’t let chemicals get on surrounding surfaces or landscaping. Don’t use a
vacuum cleaner to clean up chemical spills.
· Never smoke around chemicals. Some fumes can be highly flammable.
· Don’t store any chemicals in the SWIMCROSS Exercise System equipment
compartment.
HOW TO ADD CHEMICALS TO THE WATER
IMPORTANT: All SWIMCROSS Exercise System water chemicals, must always be
dispersed into the swim area while all jet pumps are running on high, and must
run for a minimum of ten minutes.
TO ADMINISTER SWIMCROSS EXERCISE SYSTEM WATER CHEMICALS:
1. Fold back the cover.
2. Turn all 3 jets systems ON, run for 10 minutes and turn OFF.
3. Carefully measure the recommended amount of chemical and disperse into
swim area while jets are on. Use care not to splash chemicals on your hands,
in your eyes, on the SWIMCROSS Exercise System sheet surface, or on the
siding. Risk of Drowning: Never leave an open SWIMCROSS Exercise System
unattended!
WARNING: High sanitizer levels can cause discomfort to the user’s eyes, lungs
and skin. Always allow the sanitizer level to fall to the recommended range
before using the SWIMCROSS Exercise System.
IMPORTANT “SUPER CHLORINATION/NON-CHLORINE SHOCK TREATMENT” NOTE: After
administering a super chlorination treatment or non-chlorine shock to your
SWIMCROSS Exercise System, leave the cover open for a minimum of 20 minutes to
allow the oxidizer gas to vent. A high concentration of trapped oxidizer gas
which may exist as a result of the shock treatment (not daily sanitation) may
eventually cause discoloration or vinyl degradation to the bottom of the
cover.
FUNDAMENTALS OF WATER MAINTENANCE
· Testing: Test the water weekly or each time the SWIMCROSS Exercise System is
used with convenient test strips or more accurate liquid / tablet reagent test
kit per instructions. Critical parameters: sanitizer level, pH, Calcium
Hardness (CH), and Total Alkalinity (TA). Store test equipment in a dark,
cool, dry place to maintain potency.
Page 16
Water Quality and Maintenance
· Chemical Balance/pH Control: It is important to adjust the primary water parameters (Total Alkalinity, Calcium hardness, pH) into the recommended ranges so that they are stabilized or balanced. Balance the water chemistry every time you fill the SWIMCROSS Exercise System with new water and then during the life of that body of water. Keeping the water in balance prevents damage by holding the pH in a safe range and preventing calcium scale formation on SWIMCROSS Exercise System equipment. A low pH can damage metal components whereas a high pH can cause high levels of calcium to form scale. Your dealer should provide a detailed water chemistry orientation soon after your new SWIMCROSS Exercise System is filled for the very first time.
· The following three water components must be kept in balance to avoid damage to the SWIMCROSS Exercise System. Do balance these components in the order they are listed here as each will help you balance the next using a minimum amount of chemicals.
1. Calcium Hardness (CH) CH is the measure of the amount of dissolved calcium in the water. Low levels can make the water corrosive and high levels cause scale formation on SWIMCROSS Exercise System components. The recommended CH reading is between 75 – 150 ppm. If the CH level is too high, lower it with the calcium remover per instructions. Once in balance, the CH reading normally remains stable until more water is added. Great care must be taken when filling the SWIMCROSS Exercise System from a water softener to ensure that the calcium remains in balance and avoid damage to the SWIMCROSS Exercise System.
2. Total Alkalinity (TA) – TA is a measure of the water’s ability to resist changes of pH or buffer capacity. A low TA allows the pH to fluctuate easily. The recommended TA reading is between 80 – 120 ppm. To raise the TA, use pH/Alkalinity Up (sodium hydrogen carbonate). To lower the TA, use pH/Alkalinity Down (sodium bisulfate). We recommend you check the TA reading once per month. Raising/lowering the TA may cause the pH readings to fluctuate widely. Ignore the pH readings on the test strip while you are balancing the TA.
3. pH – The pH is the measure of the acidity and alkalinity.
Maintaining the proper pH level will optimize the effectiveness of
the sanitizer, preventing damage to the SWIMCROSS Exercise
System and physical discomfort for
ALKALINE WATER
ADD pH 8.2 DECREASER
SWIMCROSS Exercise
(SCALING
TO LOWER
System users. A low
ZONE)
7.8
pH
pH dissipates sanitizer,
causes corrosion, and
7.6
irritates SWIMCROSS Exercise System users.
COMFORT ZONE
7.4
IDEAL
A high pH level will neutralize sanitizer,
7.2
ACIDIC
ADD pH
promote scaling and
WATER
6.8
INCREASER
cloud water. The
(CORROSIVE
TO RAISE
recommended pH
ZONE)
pH
pH
reading is between
7.2 – 7.8. To lower the pH level, use pH/Alkalinity Down (sodium
bisulfate). To raise the pH level, use pH/Alkalinity Up (sodium
carbonate).
· Water Conditioners: SWIMCROSS Exercise System fill water varies from
location to location and user to user, therefore it is important to consult
with your dealer for an appropriate program.
CLEAN SCREEN pre-filter The CLEAN SCREEN pre-flter should be used at every
fill and top-off to remove contaminants from the fill water, especially iron,
copper, and manganese. Many water sources, including well water, contain high
concentrations of minerals that can cause staining of the shell and plastics.
· Oxidizers: Ozone and Monopersulfate (MPS) are oxidizers used to prevent the
buildup of contaminants, maximize sanitizer efficiency, minimize combined
chlorine, and improve water clarity. They are to be used in conjunction with
EPA registered sanitizers. The UVC Ozone system combines the Corona Discharge
generator and a UVC lamp. The UVC lamp kills and damages bacteria DNA on
contact providing a maximum water sanitation solution. Chlorine-Free Oxidizer,
Monopersulfate (MPS) is a granular oxidizing chemical.
· Sanitizers: Maintaining the recommended residual level of an EPA registered
sanitizer at all times will decrease the occurrence of unsafe bacteria and
viruses in your SWIMCROSS Exercise System water. The recommended Free
Available Chlorine (FAC), the amount of available chlorine sanitizer, is 1 – 5
ppm. A low FAC can allow bacteria and viruses to grow rapidly in the warm
water, and a high FAC can cause discomfort to the user’s eyes, lungs, and
skin. Each sanitizer carries its own instructions regarding how much to use
and when to add it to the SWIMCROSS Exercise System water. Consult your dealer
for their recommendations and instructions on proper sanitizing of the
SWIMCROSS Exercise System.
Watkins Wellness recommends the following sanitizer:
· Sodium Dichloro-s-Triazinetrione (sodium dichlor or chlorine)
· Biguanide
· Liquid sodium hypochlorite (do not use splashless)
WARNING: DO NOT use tri-chlor chlorine, bromo-chloro-dimethylhydantoin
(BCDMH), or any type of compressed bromine or chlorine, acid or any type of
sanitizer which is not recommended by Watkins Wellness.
Water Quality and Maintenance
Page 17
THE ENDLESS POOLS WATER MAINTENANCE PROGRAM
FILLING THE SWIMCROSS EXERCISE SYSTEM WITH WATER
Use the CLEAN SCREEN pre-filter to remove unwanted contaminants such as rust,
dirt, detergents, and algae from the fill water. Dissolved metals, copper,
iron, and manganese are also removed. Instructions are included with the CLEAN
SCREEN pre-filter. Always fill the SWIMCROSS Exercise System through the
filter compartment. Do not fill your SWIMCROSS Exercise System using water
from a swimming pool as pool chemicals are very different from those used in a
SWIMCROSS Exercise System and can damage your SWIMCROSS Exercise System.
ADDING CHEMICALS TO THE WATER
All SWIMCROSS Exercise System water chemicals must always be dispersed
directly into the swim area while the jet pumps are running in the high speed
mode, and it must run for a minimum of ten minutes with the covers off.
BUILDING A SANITIZER ROUTINE
During the first month of ownership, measure the sanitizer residual daily in
order to establish a baseline of sanitizer needed vs. SWIMCROSS Exercise
System usage. Sanitizer needed is the amount of Free Available Chlorine needed
to accommodate the number of users and their combined usage time. For example,
two SWIMCROSS Exercise System users for twenty minutes every day creates
regular demand on the sanitizer that is used to determine how much sanitizer
to add in order to maintain the proper residual. If the usage pattern
increases dramatically with invited guests, the amount and frequency of
sanitizer required will also increase.
PERFORMING SUPER CHLORINATION/ NON-CHLORINE SHOCK TREATMENT
A weekly or monthly super chlorination (1.5 tsp dichlor/ 950 liters or 250
gal) or shock (4tbs mps/950 liters or 250 gal) may be required of your chosen
sanitation program. Increasing chlorine to 5 ppm for 24-48 hours removes
excess waste and chloramines from the water. Sodium dichlor is 6x stronger
than MPS and may be more appropriate for those users that experience heavy
bather load conditions. Operate all jets and leave the cover open for a
minimum of 20 minutes to allow the oxidizer gas to vent to prevent damage and
discoloration to the cover and pillows after administering a super
chlorination or shock to your SWIMCROSS Exercise System. This type of damage
is considered chemical abuse and is not covered under the terms of the limited
warranty.
IMPORTANT: Always allow the Free Available Chlorine to fall below 5 ppm before
using your SWIMCROSS Exercise System.
DANGER: Never leave an open SWIMCROSS Exercise System unattended, especially
if there are children present!
USING SILVER ION
Silver ions are introduced into the water via erosion of silver infused beads
which inhibits bacteria growth. When combined with MPS, or chlorine, waste is
oxidized and removed from the water. It is important to follow the recommended
application and maintenance programs outlined for the product’s use. If the
SWIMCROSS Exercise System is being used over an extended period of time, such
as a whole afternoon
or evening, additional sanitizer will be needed.
Required:
a. One Silver Ion cartridge per 1,893 liters (500 gallons).
b. Silver Ion cartridges to be placed inside filter skimmer tray (maximum of 2
per tray).
c. Weekly Super Chlorinate/Shock the SWIMCROSS Exercise System to reactivate
the silver ion cartridge, allow the release of silver ions, and quickly
destroy any remaining contaminants. Without this weekly shock treatment, the
silver ion cartridge may stop releasing silver ions into the water.
IMPORTANT: Use only Dichlor sanitizer. Silver is not compatible with bromine
and biguanides. Don’t use a water clarifier. Clarifiers will cause the water
to become cloudy.
MANUAL CHLORINE (SODIUM DICHLOR)
Watkins Wellness recommends the use of Concentrated Chlorinating Granules
(sodium dichlor) for sanitizing the water. Sodium dichlor is preferred because
it is totally soluble, dissolves quickly, and is nearly pH neutral. The
recommended Free Available Chlorine (FAC), the amount of available chlorine
sanitize the SWIMCROSS Exercise System, 1.0-5.0 ppm.
If the FAC is too low: Increase the FAC by adding granulated sodium dichlor.
If the FAC is too high: Allow time to pass and the FAC level will naturally
drop over time.
If the SWIMCROSS Exercise System smells of chlorine: super chlorinate or shock
the SWIMCROSS Exercise System FAC chlorine does not have an odor whereas
combined spent chlorine (chloramines) has a strong chlorine odor that can be
eliminated by shocking the water.
IMPORTANT: There are several forms of stabilized chlorine available for use in
SWIMCROSS Exercise Systems and swimming pools. It is extremely important to
choose one specifically designed for SWIMCROSS Exercise Systems. Use of an
incorrect product such as tri-chlor which has a very low pH (2.6) and
dissolves too quickly in hot water, results in extremely high levels of
chlorine that WILL cause damage to your SWIMCROSS Exercise System. Use of a
liquid or compressed bromine/chlorine or unapproved sanitizer WILL damage your
SWIMCROSS Exercise System and is specifically not covered under the terms of
the limited warranty.
Water chemistry damage is not covered by the warranty. The chemical levels and
water quality in the SWIMCROSS Exercise System are under your direct control.
With proper basic care, the SWIMCROSS Exercise System will provide many years
of water relaxation. If you are unsure about any chemical or its usage in the
SWIMCROSS Exercise System, contact your Authorized Dealer, or Watkins
Wellness.
DO:
· Disperse all chemicals slowly into the swim area with the jet pumps
operating for ten minutes.
· Use special care if using baking soda to clean either the interior or
exterior plastic surfaces.
IMPORTANT: Watkins Wellness DOES NOT recommend the use of any floating
chemical dispenser. Damage to the SWIMCROSS Exercise System shell or
components caused by a floating chemical dispenser is specifically not covered
under the terms of the limited warranty. Floating dispensers can become
trapped in one area and cause an over-sanitization or release large chunks of
sanitizer that very quickly chemically burn the shell and cover.
Page 18
Water Quality and Maintenance
DON’T:
· Use compressed sanitizers. · Use a floater type sanitization system as a low
or no maintenance
solution to your SWIMCROSS Exercise System maintenance program. · Use a
sanitizer which is not designed for SWIMCROSS Exercise
Systems. · Broadcast or sprinkle the chemicals onto the water surface without
the swim jets running during chemical additions and any additional 10 minutes
after dose. This method may cause chemically-induced SWIMCROSS Exercise System
surface blistering (chemical abuse).
OZONE PLUS UV-C MAINTENANCE
If the water in your SWIMCROSS Exercise System lacks the clarity you’re used
to, you find your chemicals increasingly out of balance and your water simply
will not be sanitized like it should be then you should ask your technician to
test your Ozone Generator and check you UV-C lamp which should be replaced
after two years.
DANGER: Corrosive condensation may collect in dips or loops in the tubing. DO
NOT DRAIN IT. Have a SWIMCROSS Exercise System Technician remove the acidic
liquid.
VACATION WATER CARE INSTRUCTIONS
If you plan to be away from home, follow these instructions to ensure that the
water quality of your SWIMCROSS Exercise System is maintained:
SHORT TIME PERIODS (3-5 DAYS):
1. Adjust the pH by following the instructions outlined in the Water Quality
and Maintenance section.
2. Sanitize the water by following the shock procedures also listed in the
Water Quality and Maintenance section.
3. Lock your cover in place using the coverlocks. 4. Set Water Care Mode to
Away from Home (pg.13). 5. Upon your return, sanitize the water by following
the shock procedures,
and balance the pH.
LONG TIME PERIODS (5-14 DAYS):
Prior to leaving:
1. At least one day before you leave, set Water Care Mode to Away.
IMPORTANT: SWIMCROSS Exercise System water oxidizers such as sodium dichlor
(chlorine) maintain their level of effectiveness substantially longer in cool
water 15°C (59°F) than in hot water 38°C – 40°C (101°F to 104°F). 2. Adjust
the pH as required. Sanitize the water by following the shock procedures.
Upon your return:
3. Sanitize the water by following the shock procedures. Return the set
temperature to its original setting. The SWIMCROSS Exercise System water will
be safe for you to use once the Free Available Chlorine residual level has
dropped below 5.0 ppm.
IMPORTANT: If you will not be using your SWIMCROSS Exercise System for an
extended period of time (in excess of 14 days) and an outside maintenance
service (or neighbor) is not available to assist with the water maintenance,
draining or winterizing of the SWIMCROSS Exercise System is recommended.
SUPPLEMENTAL WATER MAINTENANCE
Proper water sanitation and mineral balance (pH control) are absolutely
essential for a complete SWIMCROSS Exercise System water maintenance program.
Here are two other popular water additives that are optional:
Mineral Deposit Inhibitors
As water evaporates from your SWIMCROSS Exercise System and new water is
added, the amount of dissolved minerals will increase. (Minimize evaporation
by keeping the cover on the SWIMCROSS Exercise System whenever possible.) The
SWIMCROSS Exercise System water may eventually become “hard” (Calcium Hardness
too high) enough to damage the heater by calcifying its surface. Proper pH
control can minimize this.
Occasionally, high iron or copper content in the water may produce green or
brown stains on the SWIMCROSS Exercise System. A stain and scale inhibitor may
help to reduce these metals.
IMPORTANT: Well water may contain high concentrations of minerals. The use of
a low water volume, extra-fine pore water filter (in-line prefilter such as
the CLEAN SCREEN pre-filter) will help to remove many of the larger particles
during the filling of the SWIMCROSS Exercise System. In-line pre-filters can
be purchased at your local ENDLESS POOLS dealer.
Foam Inhibitors
SWIMCROSS Exercise System water requires changing due to the buildup of soap
in the water. Typically, soap will cause the SWIMCROSS Exercise System water
to foam when the jets are used. Soap is introduced into the SWIMCROSS Exercise
System water from two sources: users’ bodies, which retain a soap residual
after showering, and swimming apparel, which retains soap after washing.
Foam inhibitors can suppress foam, but cannot remove soap from the water. Soap
is very difficult to remove from the water because soap is not oxidized by any
chemical added to the SWIMCROSS Exercise System. Only ozone can oxidize soap.
Eventually the soap build-up in the water will be concentrated, resulting in
an unclean feeling on the bather’s skin, which is impossible to remedy. When
this occurs, it’s time to drain and refill the SWIMCROSS Exercise System.
Water Quality and Maintenance
Page 19
GLOSSARY
The following chemical terms are used in this Water Quality and Maintenance
section. Understanding their meaning will help you to better understand the
water maintenance process.
Bromamines: Compounds formed when bromine combines with nitrogen from body
oils, urine, perspiration, etc. Unlike chloramines, bromamines have no pungent
odor, and are effective sanitizers.
Bromine: A halogen sanitizer (in the same chemical family as chlorine).
Bromine is commonly used in stick, tablet, or granular form however, stick and
tablet form should NOT be used.
Calcium Hardness: The amount of dissolved calcium in the SWIMCROSS Exercise
System water. This should be approximately 75 – 150 ppm. High levels of
calcium can cause cloudy water and scaling. Low levels can cause harm to the
SWIMCROSS Exercise System’s equipment.
Chloramines: Compounds formed when chlorine combines with nitrogen from body
oils, urine, perspiration, etc. Chloramines can cause eye irritation as well
as having a strong odor. Unlike bromamines, chloramines are weaker, slower
sanitizers.
Chlorine: An efficient sanitizing chemical for SWIMCROSS Exercise Systems.
Watkins Wellness recommends the use of sodium dichlor-type granulated chlorine
or liquid sodium hypochlorite.
Chlorine (or Bromine) Residual: The amount of chlorine or bromine remaining
after chlorine or bromine demand has been satisfied. The residual is,
therefore, the amount of sanitizer which is chemically available to kill
bacteria, viruses and algae.
Corrosion: The gradual wearing away of metal and plastic SWIMCROSS Exercise
System parts, usually caused by chemical action. Generally, corrosion is
caused by low pH or by water with levels of TA, CH, pH or sanitizer which are
outside the recommended ranges.
Halogen: Any one of these five elements: fluorine, chlorine, bromine, iodine,
and astatine.
MPS: Monopersulfate is a non-chlorine oxidizer.
Nitric Acid: The formulation of nitric acid, a highly corrosive chemical, is a
byproduct of the ozone generating process. Nitric acid is produced in very
small quantities and is readily dissolved in the water stream with ozone.
Oxidizer: The use of an oxidizing chemical is to prevent the buildup of
contaminants, maximize sanitizer efficiency, minimize combined chlorine and
improve water clarity. See MPS and Ozone.
Ozone: Ozone is a powerful oxidizing agent which is produced in nature and
artificially by man. Ozone forms no byproducts, oxidizes chloramines, and will
not alter the water’s pH.
pH: The measure of the SWIMCROSS Exercise System water’s acidity and
alkalinity. The recommended pH for the SWIMCROSS Exercise System water is 7.2
to 7.8. Below 7.0 (considered neutral), the SWIMCROSS Exercise System water is
too acidic and can damage the heating system. Above 7.8, the water is too
alkaline and can result in cloudy water, and scale formation on the shell and
heater.
ppm: The abbreviation of “parts per million”, the standard measurement of
chemical concentration in water. Identical to mg/l (milligrams per liter).
Reagent: A chemical material in liquid, powder, or tablet form for use in
chemical testing.
Sanitizer: Sanitizers are added and maintained at recommended residuals to
protect bathers against pathogenic organisms which can cause disease and
infection in SWIMCROSS Exercise System water.
Scale: Rough calcium-bearing deposits that can coat SWIMCROSS Exercise System
surfaces, heaters, plumbing lines, and clog filters. Generally, scaling is
caused by mineral content combined with high pH. Additionally, scale forms
more readily at higher water temperatures.
Sodium Hypochlorite (Liquid chlorine/bleach): Unstabilized (without cyanuric
acid) chlorine in liquid form. Very effective however it has a very high pH
and requires acid adjustment to maintain water parameters. Never add acid
directly to chlorine.
Super-Chlorination: Also known as “shock treatment.” SuperChlorination is a
process of adding significant doses of a quick dissolving sanitizer (“dichlor”
is recommended) to oxidize non-filterable organic waste and to remove
chloramines and bromamines.
Total Alkalinity (TA): The amount of bicarbonates, carbonates, and hydroxides
present in SWIMCROSS Exercise System water. Proper total alkalinity is
important for pH control. If the TA is too high, the pH is difficult to
adjust. If the TA is too low, the pH will be difficult to hold at the proper
level. The desired range of TA in SWIMCROSS Exercise System water is 80 to 120
ppm.
Page 20
Water Quality and Maintenance
care and maIntenance
Your ENDLESS POOLS SWIMCROSS Exercise System is manufactured from the highest
quality, most durable materials available. Even so, the SWIMCROSS Exercise
System care and maintenance program you develop will ultimately determine how
long your SWIMCROSS Exercise System, and its individual components, will last.
Regular maintenance and following the advice in this section will help you to
protect your investment.
FILTER MAINTENANCE
At least once a week, check and clean the skimmer tray to ensure proper filter
flow. Remove leaves, foreign matter, and debris. It is very important to keep
your SWIMCROSS Exercise System filter cartridges clean and free of particles
to ensure proper water flow. Clean filters enables the hydrotherapy system to
function properly and allows for more efficient filter cycles. Depending on
how frequently your SWIMCROSS Exercise System is used, we recommend cleaning
the SWIMCROSS Exercise System filter cartridges every four weeks. If this is
not done, the filter may clog and restrict water flow, which causes improper
filtration, poor jet performance and may possibly freeze. IMPORTANT: The
frequency and duration of use, and the number of occupants all contribute to
determining the appropriate time between filter cleanings. More use means that
more frequent filter cleanings will be required.
FILTER CARTRIDGE REMOVAL AND CLEANING INSTRUCTIONS
Place the SWIMCROSS Exercise System in the “Standby” mode, then proceed as
follows:
1. Find the filter grate inside the SWIMCROSS Exercise System.
2. Pull the filter grate from the bottom up until it unlocks from the wall.
IMPORTANT: ONLY PULL FILTER GRATE UP SLIGHTLY.
3. Pull filter grate away from wall and set aside.
4. Pull skimmer tray away from wall, remove and clean.
5. To remove the filter, turn using the handle in the center of the filter
counter-clockwise.
6. Pull filter up, then angle the top away from the filter compartment to
pull filter completely out. Each filter has 4.5 m² of effective filter area.
7. Repeat steps 4 & 5 to remove second filter. Always clean the filter using
a filter degreaser to remove mineral and oil buildup. Simply soak the filter
in the degreaser (according to the package directions), then place the filter
on a clean surface and spray until clean using a garden hose. It may be
necessary to rotate the filter while spraying to remove any debris lodged
between the filter pleats.
8. Re-insert filter cartridge by reversing steps 5, 6 & 7. 9. Slide skimmer
try back into filter compartment reversing step 4. 10. Position filter grate
as seen in step 2 & 3, grate should touch wall
of SWIMCROSS Exercise System slightly above black filter equipment compartment
tracks. Slide filter grate down until it stops. Repeat all of the above steps
for the filters on the opposite side. NOTE: Replacement filter cartridges are
available from your ENDLESS POOLS dealer. Refer to the back of this manual to
determine the appropriate size for your SWIMCROSS Exercise System.
Care and Maintenance
Page 21
DRAINING YOUR SWIMCROSS EXERCISE SYSTEM
1. Turn off all RCD breakers in sub-panel, or main electrical panel.
2. Locate the drain valve (bottom, lower right of control panel) for
the SWIMCROSS Exercise System. Pull on handle (Figure 1, pliers may be used to
pull handle) until you reach the mid position then rotate handle slightly to
fully extended drain tube (drain cap and 2.5 cm (1″) of the drain tube is
exposed) (Figure 2) then remove the drain cap (Figure 3).
NOTE: Do not remove drain cap in mid position. Attach the garden hose to the
end of the drain (to avoid flooding of the foundation
surrounding the SWIMCROSS Exercise System) making sure not to push the drain
tube inward. Route the outlet of the hose to an appropriate draining area.
NOTE: SWIMCROSS Exercise System water with a high sanitizer level may harm
plants and grass.
Figure 1
Handle
Figure 2
Drain Cap with
Handle
Figure 3 Drain Tube
3. Push the garden hose and drain tube half-way back towards the
SWIMCROSS Exercise System (Figure 4) which will start the gravitational flow.
Drain tube must be in the mid position for the
SWIMCROSS Exercise System to drain.
Figure 4
Garden Hose
IMPORTANT: All models will drain almost completely through the drain valve.
Equipment such as the jet pump and heating system may not completely drain.
Any water remaining within the plumbing or equipment after draining will only
need to be removed if the
SWIMCROSS Exercise System is being winterized.
4. After your SWIMCROSS Exercise System is empty, clean the shell and filter cartridges.
5. Pull and remove garden hose, replace drain cap and push drain tube back into SWIMCROSS Exercise System as seen in Figure 1.
6. Follow the “START-UP PROCEDURES” to refill your SWIMCROSS Exercise System.
WINTERIZING YOUR SWIMCROSS EXERCISE SYSTEM
An ENDLESS POOLS SWIMCROSS Exercise System may be used year round, even in
colder climates. If you will not be using the SWIMCROSS Exercise System during
the winter in an area where freezing is a problem, special consideration must
be taken to protect the pool and auxiliary equipment if either is located
outside. If you have any questions regarding precautions to take against
freezing, please call Watkins Wellness. We can be reached at: +1 760 598 6464
(extension 8432), Monday through Friday, 8:00 to 17:00 Pacific Standard Time
(PST), or e-mail [email protected].
CARE OF THE PILLOWS
The SWIMCROSS Exercise System pillows will provide years of comfort if treated
with care. They have been positioned above the water level to minimize the
bleaching effects of chlorinated water and other SWIMCROSS Exercise System
water chemicals. To extend their life, whenever the SWIMCROSS Exercise System
shell is being cleaned, the SWIMCROSS Exercise System pillows should be
removed and cleaned. Body oils can be removed with a mild soap and water
solution. ALWAYS rinse off the SWIMCROSS Exercise System pillows thoroughly to
remove any soap residue. If the SWIMCROSS Exercise System is not going to be
used for a long period of time (that is during a vacation or if the SWIMCROSS
Exercise System is winterized), or when the SWIMCROSS Exercise System water is
being super-chlorinated, the SWIMCROSS Exercise System pillows should be
removed until the next use of the SWIMCROSS Exercise System.
TO REMOVE AND REPLACE THE
PILLOWS:
1. Carefully lift one end of the pillow away from the SWIMCROSS Exercise
System shell.
2. Continue lifting one end until all pillow retainers are released from the
pillow.
IMPORTANT: Just pulling the pillow straight up and out of the shell recess
will eventually damage the pillow. This abuse is not covered under warranty.
3. To reinstall the SWIMCROSS Exercise System pillow, carefully bend the
pillow slightly to allow one of the pillow retainers to slip into the recess
in the back of the pillow.
4. Keeping the pillow slightly bent, slide the other pillow retainer into the
recess in the back of the pillow.
5. After all the pillow retainers are in place, press the pillow down into
the recess in the SWIMCROSS Exercise System shell.
Page 22
Care and Maintenance
CARE OF THE EXTERIOR
SWIMCROSS EXERCISE SYSTEM SHELL
Your ENDLESS POOLS SWIMCROSS Exercise System has an acrylic shell. Stains and
dirt generally will not adhere to your SWIMCROSS Exercise System’s surface. A
soft rag or a nylon scrubber should easily remove most dirt. Most household
chemicals are harmful to your SWIMCROSS Exercise System’s shell (see below for
detailed information on cleaning agents). Always rinse off any SWIMCROSS
Exercise System shell cleaning agent with fresh water.
SWIMCROSS EXERCISE SYSTEM CABINET
All SWIMCROSS Exercise Systems use the exclusive all-climate cabinet designed
for years of performance. The unique design is made from a rigid polymer for
durability and adds a film finish that provides a rich appearance.
Cleaning consists of simply spraying the cabinet with a mild soap and water
solution to remove any stains and residue.
Do not rub the cabinet with an abrasive material or use abrasive cleaners as
this may damage its surface.
VINYL COVER (OPTIONAL)
The vinyl cover is an attractive, durable foam insulation product. Monthly
cleaning and conditioning are recommended to maintain its beauty. To clean and
condition the vinyl cover without a lifter:
1. Remove the covers from the SWIMCROSS Exercise System and gently lean
against a wall or fence.
2. With a garden hose, spray the covers to loosen and rinse away dirt or
debris.
3. Using a large sponge and/or a soft bristle brush, and using a very mild
soap solution (one teaspoon dishwashing liquid with two gallons of water), or
baking soda (sodium bicarbonate), scrub the vinyl top in a circular motion. Do
not let the vinyl dry with a soap film on it before it can be rinsed clean.
4. Scrub the cover’s perimeter and side flaps. Rinse clean with water.
5. Rinse off the underside of the cover with water only (use no soap), and
wipe it clean with a dry rag.
· IMPORTANT: To remove tree sap, use cigarette lighter fluid (not charcoal
lighter fluid). Use sparingly, and rinse with a saddle soap solution
immediately afterwards, then wipe dry.
Care and Maintenance
Page 23
ServIce InformatIon
GENERAL INFORMATION
Your ENDLESS POOLS SWIMCROSS Exercise System has been designed to provide
years of trouble-free use. As with any appliance, problems may occasionally
occur that require the expertise of a qualified service person. Though such
simple repairs as resetting a RCD switch or breaker, or resetting a high limit
thermostat may not require a service call, they may indicate that a more
serious condition exists. These conditions may require an experienced service
person. Before calling for service, please refer to the Troubleshooting Guide.
Always retain your original sales receipt for future reference.
RCD AND HIGH LIMIT THERMOSTAT
If your SWIMCROSS Exercise System fails to operate at any time, first check
the power supply to the SWIMCROSS Exercise System.
Check each of the RCD breakers in the subpanel. If a RCD has tripped, reset
it. If it will not reset, this may be an indication of a ground fault (short
circuit) within the electrical components. Contact an Authorized Service
Technician for a complete diagnosis.
If upon checking the RCD you find that they have not tripped, check the house
breaker panel and ensure the main breaker for the electrical circuit supplying
the SWIMCROSS Exercise System has not tripped. If it has, this is an
indication that the circuit was either overloaded or a ground fault exists
between the breaker panel and the SWIMCROSS Exercise System receptacle or
subpanel. Contact a qualified electrician.
If upon checking the main house breaker and SWIMCROSS Exercise System GFCI/RCD
you find no failures, check the high limit thermostat. To check it, simply
turn off power to the SWIMCROSS Exercise System for 30 seconds. This will
automatically reset the high limit thermostat if it has tripped. If the
SWIMCROSS Exercise System energizes once you turn the power back on, this
indicates reduced water flow through the heating system. Tripping of the high
limit thermostat is normally a result of one or a combination of these
problems. 1) clogged filter cartridge(s), 2) blockage within the system
plumbing, 3) a non-functioning heater pump, 4) power was not disconnected from
the SWIMCROSS Exercise System before it was drained, 5) an air lock in the
plumbing lines. (The Power Indicator on the front of the SWIMCROSS Exercise
System’s control panel will also be blinking if the high limit thermostat
circuit has tripped.)
If the SWIMCROSS Exercise System does not function after tripping and
resetting the RCD or resetting the high limit thermostat, then the problem
should be referred to an Authorized Service Technician. Refer to the
Troubleshooting Guide for additional service information.
MISCELLANEOUS SERVICE INFORMATION
The control and high-limit thermostats are equipped with electronic sensors
that are connected to the SWIMCROSS Exercise System’s plumbing. Never cut or
kink the wires that connect the sensors to the thermostats within the control
box.
The jet pump is equipped with a thermal overload cutoff switch that is
designed to protect the pump from overheating. If the pump shuts itself off in
an older SWIMCROSS Exercise System, it could indicate failure of the pump
motor bearings. If the pump shuts itself off in a new SWIMCROSS Exercise
System, it is usually the result of one or a combination of the following
factors:
· Thermal overload: Although mass-produced, not all thermal overload
cutoffs are exactly the same. Some are more sensitive than others and will
shut the pump off at lower temperatures.
· High temperature: All ENDLESS POOLS SWIMCROSS Exercise System models are
equipped with a jet pump shroud that vents the heat generated by the pump
motor to the outside of the equipment compartment, and back into the SWIMCROSS
Exercise System water. If the vent is blocked by masonry, grass or debris,
overheating of the jet pump may occur. Once the pump motor has cooled
sufficiently and any blockage has been removed from the vent opening, the jet
pump can be restarted.
· Friction: Sometimes the moving parts of a new pump are tight enough to cause
heat build-up due to friction. After a normal break-in period, the pump will
run cooler.
· Improper wiring: If the SWIMCROSS Exercise System is connected with an
extension cord, and/or the house wiring is undersized, the pump may starve for
voltage and therefore may draw more amperage and generate excessive heat.
· If the pump is shutting down due to excessive heat, make sure the equipment
compartment has adequate ventilation. The air gap at the bottom must not be
blocked. Should your jet pump continue to shut off after short periods of use,
contact a qualified service technician.
ACTS INVALIDATING WARRANTY
The limited warranty is void if the ENDLESS POOLS SWIMCROSS Exercise System
has been improperly installed, subjected to alteration, misuse, or abuse, or
if any repairs on the SWIMCROSS Exercise System are attempted by anyone other
than an authorized representative of Watkins Wellness. Alteration shall
include any component or plumbing change, electrical conversion, or the
addition of any non-approved sanitation or water purification device or
heating system which contributes to component or unit failure or unsafe
operating system. Misuse and abuse shall include any operation of the
SWIMCROSS Exercise System other than in accordance with Watkins Wellness
printed instructions, or use of the SWIMCROSS Exercise System in an
application for which it is not designed; specifically: use of the SWIMCROSS
Exercise System in a non-residential application; damage caused by operation*
of the SWIMCROSS Exercise System at water temperatures outside the range of
2°C and 49°C (35°F and 120°F); damage caused by a dirty, clogged or calcified
filter cartridge; damage to the SWIMCROSS Exercise System surface caused by
the use of tri-chloro chlorine, BCDMH, misuse of chemical tablets in a
floater, acid, or any other SWIMCROSS Exercise System chemicals or SWIMCROSS
Exercise System surface cleaners which are not recommended by Watkins
Wellness; damage caused by allowing undissolved SWIMCROSS Exercise System
sanitizing chemicals to lie on the SWIMCROSS Exercise System surface (no
SWIMCROSS Exercise System surface material can withstand this kind of abuse);
damage to components or SWIMCROSS Exercise System surface caused by improper
water chemistry maintenance; and damage to the SWIMCROSS Exercise System
surface caused by leaving the SWIMCROSS Exercise System uncovered while empty
of water and in direct exposure to sunlight (this may cause solar heating
distress in warm weather regions). These are considered abuses and may
invalidate this warranty.
Operation of the SWIMCROSS Exercise System does not mean “use” of the
SWIMCROSS Exercise System! Watkins Wellness does not recommend using the
SWIMCROSS Exercise System if the water temperature is above or below the
SWIMCROSS Exercise System’s control panel temperature range.
Page 24
Service Information
DISCLAIMERS
Watkins Wellness shall not be liable for loss of use of the ENDLESS POOLS
SWIMCROSS Exercise System, or other incidental, consequential, special,
indirect, or punitive costs, expenses or damages, which may include but are
not limited to the removal of a permanent deck or other custom fixture, or the
necessity for crane removal. Any implied warranty shall have a duration equal
to the duration of the applicable limited warranty stated above. Some states
do not allow limitations on how long an implied warranty lasts. Under no
circumstances shall Watkins Wellness or any of its representatives be held
liable for injury to any person or damage to any property, however arising.
Some states or countries do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitations may not apply to
you.
WATKINS WELLNESS CUSTOMER SERVICE
If you have any questions about any aspect of your ENDLESS POOLS SWIMCROSS
Exercise System set-up, operation or maintenance that have not been answered
by this manual, consult your ENDLESS POOLS dealer.
TROUBLESHOOTING
Should you experience any problem whatsoever, do not hesitate to contact your
authorized ENDLESS POOLS dealer. Located below and on the next page are some
tips to help you to diagnose and rectify some more common sources of trouble
yourself, if you choose to do so.
SWIMCROSS EXERCISE SYSTEM WATER MAINTENANCE TROUBLESHOOTING GUIDE
Problem
Cloudy Water
Water Odor
Chlorine Odor Musty Odor Organic buildup / scum ring around SWIMCROSS Exercise
System Algae Growth Eye Irritation Skin Irritation / Rash
Stains Scale
Probable causes
· Dirty filters · Excessive oils / organic matter · Improper sanitization ·
Suspended particles / organic matter · Overused or old water
· Excessive organics in water · Improper sanitization · Low pH · Chloramine
level too high · Low pH · Bacteria or algae growth
· Build-up of oils and dirt
· High pH · Low sanitizer level · Low pH · Low sanitizer level · Unsanitary
water · Free chlorine level above 5 ppm
· Total alkalinity and/or pH too low · High iron or copper in source water ·
High calcium content in water total alkalinity and pH
too high
Solutions
· Clean filters · Shock SWIMCROSS Exercise System with sanitizer · Add
sanitizer · Adjust pH and/or alkalinity to recommended range · Run jet pump(s)
and clean filters · Drain and refill the SWIMCROSS Exercise System
· Shock SWIMCROSS Exercise System with sanitizer · Add sanitizer · Adjust pH
to recommended range
· Shock SWIMCROSS Exercise System with sanitizer · Adjust pH to recommended
range
· Shock SWIMCROSS Exercise System with sanitizerif problem is visible or
persistent, drain, clean and refill the SWIMCROSS Exercise System
· Wipe off scum with clean rag if severe, drain the SWIMCROSS Exercise
System, use a SWIMCROSS Exercise System surface and tile cleaner to remove the
scum, and refill the SWIMCROSS Exercise System
· Shock SWIMCROSS Exercise System with sanitizer and adjust pH · Shock
SWIMCROSS Exercise System with sanitizer and maintain sanitizer level
· Adjust pH · Shock SWIMCROSS Exercise System with sanitizer and maintain
sanitizer level
· Shock SWIMCROSS Exercise System with sanitizer and maintain sanitizer level
· Allow free chlorine level to drop below 5 ppm before SWIMCROSS Exercise
System use
· Adjust total alkalinity and/or pH · Use a metal deposit inhibitor
· Adjust total alkalinity and pH if scale requires removal, drain the
SWIMCROSS Exercise System, scrub off the scale, refill the SWIMCROSS Exercise
System and balance the water
Service Information
Page 25
GENERAL OPERATION TROUBLESHOOTING GUIDE
Problem
Entire SWIMCROSS Exercise System is inoperative
Probable causes
· Power failure · GFCI/RCD tripped · Heater high-limit thermostat tripped
SWIMCROSS Exercise System does · Integrated pressure switch open not heat; jets and light operate
Solutions
· Check power source · Reset GFCI/RCD; call for service if it will not reset ·
Disconnect power for at least thirty seconds to reset heater high limit. If it
will not
reset, check for clogged filters. If tripping continues, call for service.
· Check for clogged filters. Integrated pressure switch will reset when the
flow of water through the heater has been restored. Call for service if the
heater trips frequently.
· Circulation pump thermal cut-off tripped
Jets weak or surging
Lights inoperative SWIMCROSS Exercise System not heating properly
Pump motor will not function
· Water Care Mode
· SWIMCROSS Exercise System water level too low
· Filters clogged · Water valves are closed
· Light wiring or assembly is faulty
· Temperature set too low · SWIMCROSS Exercise System cover
improperly positioned · Dirty Filter · Water Care Mode
· Motor overload condition
Surging pump or motor
· Control switch failure if jet symbol does not come on
· Low water level
Pump motor runs, but low or no water/ jet pressure
· Air control valve closed · Water Valves are closed · Dirty filter cartridge · Jet blocked · Clogged suction or skimmer basket
After filling or refilling the SWIMCROSS Exercise System: a jet pump is operating, but water is not flowing from any of its jets
· Pump is not properly primed
“Heater Suspended” blinking
· Turning temp down and up while heater is on.
· Check for clogged filters or air locks in plumbing. Disconnect power to the
SWIMCROSS Exercise System, allow circulation pump to cool. Circulation pump
thermal cut-off will reset when pump has cooled and power is reapplied. Call
for service if circulation pump thermal cut-off trips frequently.
· Check which Water Care Mode your are in and change if necessary.
· Add water
· Clean filters · Open water valves · Call for service, replace light assembly
· Set control panel to a higher temperature. · Align SWIMCROSS Exercise System
cover
· Clean filter · Check which Water Care Mode your are in and change if
necessary. · Let cool for one hour. Motor overload will reset automatically.
If problem persists, contact
your ENDLESS POOLS dealer · Disconnect SWIMCROSS Exercise System and contact
your ENDLESS POOLS dealer
· Add water to normal level (15.25 cm (6″) below bar top)
· Open air valve · Open any closed water valves · Clean filter cartridge ·
Remove jet face eyeball and clean orifice · Clean suction cover or skimmer
basket · Turn off power to the SWIMCROSS Exercise System at the breaker and
remove the
equipment compartment door. · Loosen the union on the top of the pump(s) to
allow the air to escape, and then hand-
tighten the union(s). · Turn power back on, activate the pump, and check to
make sure the union is tight
enough to keep it from leaking. Replace the equipment doors. · System will
automatically cycle and message will go off within 5 minutes.
Error Code HR HL
AOH
FLO Prr OH UPL
TROUBLESHOOTING ERROR CODES
Cause & Solution
An internal hardware error has been detected . Reset the breaker, if the
problem persists, call for service.
The system has shut the heater down because the temperature at the heater has
reached 48°C (119°F). Do not enter the water! Remove the cover and allow the
water to cool down, then shut power off and power back up again to reset the
system. Temperature inside the equipment compartment is too high, causing the
internal temperature in the control box to increase above normal limits. Shut
off power, open equipment compartment and allow area to cool. Close equipment
compartment and repower once compartment has cooled down. The system does not
detect any water flow while the primary pump is running. Check and open water
valves. Check for water level. Clean filter. If the problem persists, call for
service. A problem is detected with the temperature probe. Call for service.
The water temperature has reached 42°C (108°F). Do not enter the water! Remove
the cover and allow the water to cool down to a lower temperature. Call for
service if problem persists. No low-level configuration software has been
installed into the system. Call for service.
Page 26
Service Information
SWIMCROSS EXERCISE SYSTEM SPECIFICATIONS
This manual contains installation, operating, maintenance, and service
information for the following ENDLESS POOLS
RequEilreectmriecntals
Dead weight
watMeraxdiemptuhm Dry weight Filled weight*
water
Surface area
Height filtEefrfearcteivae (WHatetast)er capaWcaitteyr
dimFeonostiporinnst
X500
457 cm x 226 cm 127 cm 18 m²
15’0″ x 7’5″
50″ 100 ft²
3,000
6,250 liters
1,650 gallons
7.6 m² 81.9 ft²
1,230 8,260 925 kg/
102 cm kg
kg
m²
40″ 2,705 18,200 190
lbs
lbs lbs/ft²
230 volt, 32 amp (Factory Setting) 230 volt, 24 amp (Field Adjustable) Single phase RCD protected circuit
CAUTION: Watkins Wellness suggests a structural engineer or contractor be consulted before the SWIMCROSS Exercise System is placed on an elevated deck.
- NOTE: The “Filled weight” and “Dead weight” of the SWIMCROSS Exercise System includes the weight of 10 occupants (assuming an average occupant weight of 80 kg (175 lbs)).
©2022 WATKINS WELLNESS. ENDLESS POOLS IS A TRADEMARK OF WATKINS WELLNESS, registered in the U.S., CTM and other countries.
Vista, California USA
305034.23 A (11/22)