AJAX AX-GLASSPROTECT-B Glass Protect User Manual

AJAX AX-GLASSPROTECT-B Glass Protect

Product Information

GlassProtect Wireless Indoor Glass Break Detector

• The GlassProtect is a wireless indoor glass break detector that can recognize the sound of shattering glass at a distance of up to 9 meters. It can operate up to 7 years from a pre-installed battery and has a socket for connecting a third-party wired detector. The detector uses a sensitive electret microphone to detect the sound of glass breaking, consisting of a low-frequency hit sound and a high-frequency crashing sound of glass shatters. Such two-stage glass break detection decreases the risk of false triggering.
• GlassProtect connects to the Ajax security system via the protected radio protocol and has a communication range of up to 1,000 meters in line of sight. The device can also be connected to third-party security systems using the Ajax integration modules. Users can configure GlassProtect via the Ajax app for macOS, Windows, iOS, or Android. The system notifies users of all events through push notifications, SMS, and calls (if activated).
• The device has a tamper button and a SmartBracket attachment panel with a perforated part required for actuating the tamper in case of any attempt to dismantle the detector. The device has an external detector connection socket and a QR code for easy setup and configuration.

Product Usage Instructions

Connecting GlassProtect to Ajax Security System

1. Follow the hub user guide to install the hub and create at least one room.
2. Create an account and add the Ajax security system.
3. Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network).
4. Make sure that the hub is disarmed and does not update by checking its status in the Ajax app.
5. Select Add Device in the Ajax app.
6. Name the device, scan or type the QR code (located on the detector body and packaging), and select the location room.
7. Tap Add — the countdown will start.
8. Switch on the device.

Note: Only users with administrator rights can add the device to the hub. For detection and pairing to occur, the detector should be located within the coverage area of the wireless network of the hub (at a single protected object). The connection request is transmitted for a short time: at the moment of switching on the device. If the device fails to pair (LED blinks once per second), switch it off for 5 seconds and retry. The detector connected to the hub appears in the list of devices in the app. The update of the detector statuses in the list depends on the device ping interval set in the hub settings (the default value is 36 seconds).
To connect GlassProtect to a third-party central unit using the Ajax integration module, follow the recommendations in the user manual of the respective device.

• GlassProtect is a wireless indoor glass break detector that recognizes the sound of shattering the glass at a distance of up to 9 meters. GlassProtect can operate up to 7 years from a pre-installed battery and has a socket for connecting a third- party wired detector.
• GlassProtect connects to the Ajax security system via the protected Jeweller radio protocol. The communication range is up to 1,000 meters in line of sight.
• Also, GlassProtect can be connected to third-party security systems using the
• Ajax uartBridge or Ajax ocBridge Plus integration modules.
• Users can configure GlassProtect via the Ajax app for macOS, Windows, iOS, or
• Android. The system notifies users of all events through push notifications, SMS, and calls (if activated).
• The user can connect the Ajax security system to the central monitoring station of a security company.

Buy breakage detector GlassProtect

Functional elements

1. LED indicator
2. Microphone hole
3. SmartBracket attachment panel (perforated part is required for actuating the tamper in case of any attempt to dismantle the detector. Don’t break it out!)
4. External detector connection socket
5. QR code
6. Device switch
7. Tamper button

Operating Principle

• GlassProtect uses a sensitive electret microphone to detect the sound of glass breaking, consisting of a low-frequency hit sound and high-frequency crashing sound of glass shatters. Such two-stage glass break detection decreases the risk of false triggering.
• Glassprotect detector does not react to the breaking Of the film-covered glass: shockproof, sunscreen, decorative, or any Other type Of film. TO detect the breaking Of such kind Of glass, we recommend using the DoorProtect Plus wireless opening detector with shock and tilt sensors.
• If triggered, GlassProtect immediately transmits the alarm signal to the hub, activating the sirens (if connected) and notifying the user and security company.

Connecting

Detector Connection to the hub

Before starting the connection:

1. Following the hub user guide, install the Ajax app. Create the account, add the hub, and create at least one room.
2. Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network).
3. Make sure that the hub is disarmed and does not update by checking its status in the Ajax app.

Only users with administrator rights can add the device to the hub.

Pairing the detector with the hub:

1. Select Add Device in the Ajax app.
2. Name the device, scan or type the QR code (located on the detector body and packaging), and select the location room.
3. Tap Add — the countdown will start.
4. Switch on the device.

• For detection and pairing to occur, the detector should be located within the coverage area of the wireless network of the hub (at a single protected object).
• The connection request is transmitted for a short time: at the moment of switching on the device.
• If the device failed to pair (LED blinks once per second), switch it off for 5 seconds and retry.
• The detector connected to the hub appears in the list of devices in the app.
• The update of the detector statuses in the list depends on the device ping interval set in the hub settings (the default value is 36 seconds).

Connecting to Third-Party Systems

• To connect the detector to a third-party central unit using the cartridge or ocBridge Plus integration module, follow the recommendations in the user manual of the respective device.

1. Devices
2. Glass protect

changes gradually

Jeweller Signal Strength

| Signal strength between the hub and the detector

Connection

| Connection status between the hub and the detector
Battery Charge| Battery level of the device. Displayed as a percentage

Lid

| The tamper state, which reacts to the detachment of or damage to the detector body

Delay when entering, sec

| Delay time when entering. The option is available only with a connected wired detector

Delay when leaving, sec

| Delay time when exiting. The option is available only with a connected wired detector
Sensitivity| Sensitivity level of the sensor

Secondary detector

| Status of the external detector connection to GlassProtect

Routed Through ReX

| Displays the status of using the radio signal range extender ReX
Always Active| Indicates whether the detector is always armed
| Shows the status of the device temporary deactivation function:

No — the device operates normally and transmits all events

Lid only — the hub administrator has disabled notifications about triggering on the device body

Temporary Deactivation| alarms or another event

By number of alarms — the device is automatically disabled by the system when the number of alarms is exceeded (specified in the settings for Devices Auto Deactivation). The feature is configured in the Ajax PRO app

By timer — the device is automatically disabled by the system when the recovery timer expires (specified in the settings for Devices Auto Deactivation). The feature is configured in the Ajax PRO app

---|---
Firmware| Detector firmware version
Device ID| Device identifier

Settings

1. Devices
2. Glass protects
3. Settings

Room

| Selecting the virtual room to which the device is assigned

Delay when entering, sec

| Selecting delay time when entering. The option is available only with a connected wired detector

Delay when leaving, sec

| Selecting delay time on exit. The option is available only with a connected wired detector
Delays in night mode| Delay turned on when using night mode

Arm in night mode

| If active, the detector will switch to armed mode when using night mode
|
|
---|---
Sensitivity| Choosing the sensitivity level of glass break detector:

High Normal Low

External contact enabled

| If active, the detector registers external detector alarms
Always active| If active, the detector always registers glass breakage

Alert with a siren if glass break detected

| If active, __added to the system are activated when the glass break detected
Activate the siren if an additional contact is open| If active, added to the system are activated in case of an external detector alarm
Jeweller Signal Strength Test| Switches the detector to the Jeweller signal strength test mode
Detection Zone Test| Switches the detector to the detection area test
Attenuation Test| Switches the detector to the signal fade test mode (available in detectors with fi rmware version 3.50 and later )
Temporary Deactivation| Allows the user to disconnect the device without removing it from the system.

Two options are available:

Deactivate entirely — the device will not execute system commands or participate in automation scenarios, and the system will ignore device alarms and other notifications

Deactivate lid noti fi cations — the system will ignore only notifications about the triggering of the device tamper button

|
---|---
User Guide| Opens the User Guide for detector

Unpair Device

| Disconnects the detector from the hub and deletes its settings

Indication

Turning on the detector

| Lights up green for about one second|
Detector connection to the

,                              and

|

Lights up continuously for a few seconds

|

Alarm / tamper activation

| Lights up green for about one second| Alarm is sent once in 5 seconds

Battery needs replacing

|

During the alarm, it slowly lights up green and slowly goes out

| Replacement of the detector battery is described in the

manual

Functionality testing

• The Ajax security system allows for conducting tests for checking the functionality of connected devices.
• The tests do not start immediately but within a period of 36 seconds when using standard settings. The test time start depends on the settings of the detector ping interval (the paragraph on “Jeweller” settings in hub settings).

Jeweller Signal Strength Test

• Having defined the location of the detector and having fixed the device with the bundled adhesive tape, test the detection zone.
• Glassprotect does not react to clapping!

Testing the detector

• Hit the glass with your fist without breaking it. If the detector catches a low- frequency sound, the LED blinks. Simulate a high-frequency glass shattering sound for 1.5 seconds after the first hit with a special tool or hitting a glass with a metal object. After recognizing the sound, the detector switches off the LED indicator for a second.
• TO be triggered when the system is armed, the detector needs to recognize sounds in the following order: low-frequency sound (hit) firstly, then high-frequency sound (glass shattering, shards). Otherwise, the alarm will not go Off.
• Switch on/off all the appliances that usually operate in the room: generators, air conditioners, etc. If this triggers the detector, try to change the sensitivity or relocate GlassProtect.
• Use the sensitivity level, at which the detector correctly passes both test stages and does not respond to any devices operating in the room.

Installing the device

Selecting the Location

• The device was developed only for indoor use.
• Check the Jeweller signal level at the installation location
• If the signal level is low (one bar), we cannot guarantee the stable operation of the detector.
• Take all possible measures to improve the quality of the signal. At least, move the detector: even a 20 cm shift can significantly improve the quality of signal reception.
• If the detector has low or unstable signal strength even after moving, use a Rex radio signal range extender.

Do not install the detector:

• outside the premises (outdoors);
• nearby sirens and speakers;
• nearby any metal objects or mirrors causing attenuation or screening of the signal;
• at any places with fast air circulation (air fans, open windows or doors);
• inside premises with the temperature and humidity beyond the range of permissible limits;
• closer than 1 m to the hub.

GlassProtect recognizes glass break at a distance of up to 9 meters. Its glass break sound, and the detector will not be triggered.

Detector installation procedure
Before installing the detector, make sure that you have selected the optimal location that follows the guidelines of this manual!

1. Fix the SmartBracket attachment panel using bundled screws. If you use any other attachment tools, make sure that they do not damage or deform the attachment panel.
   • Use double-side adhesive tape only for temporary attachment Of the detector. The tape runs dry with time, which can cause falling, false triggering, and detector malfunction.
2.  Put the detector on the attachment panel. When the detector is fixed in SmartBracket, it blinks with LED, signaling that the tamper is closed. If the LED doesn’t blink after fixing in SmartBracket, check the status of the tamper in the Ajax app and then the fixing tightness of the panel. If someone detaches the detector from the surface or takes it off the attachment panel, the security system notifies you.

If LED doesn’t blink after fixing in SmartBracket, check the status of the tamper in the Ajax app and then the fixing tightness of the panel.
If someone detaches the detector from the surface or takes it off the attachment panel, the security system notifies you.
Connecting a Wired Detector
A wired detector with an NC (normally closed) contact type can be connected to GlassProtect using the in-built terminal clamp.

We recommend installing the wired detector at a distance no longer than 1 meter to GlassProtect. Longer wire length increases the risk of its damage and reduces the quality of communication between the detectors.
To put out the wire from the detector body, break out the plug:

If the connected wired detector is triggered, you receive a notification.

Maintenance

• Check the operational capability of the detector regularly.
• Clean the detector body from dust, spider web, and other contaminants as they the break is detected or the tamper is triggered.
• How long do Ajax devices operate on batteries, and what affects this Battery Replacement

Tech specs

depending on the region of sale

Compatibility| Operates with all Ajax,
Maximum RF output power| Up to 20 mW
Radio signal modulation| GFSK
Radio signal range| Up to 1,000 m (any obstacles absent)
Socket for connecting wire detectors| Yes, NC
Power supply| 1 battery CR123A, 3 V
Battery life| Up to 7 years
Installation method| Indoors
Operating temperature range| From -10°С to +40°С

Complete Set

1. GlassProtect
2. SmartBracket mounting panel
3. Battery CR123A (pre-installed)
4. Outside-mounted terminal clamp
5. Installation kit
6. Quick Start Guide

Warranty

• Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY
• COMPANY products is valid for 2 years after the purchase and do not apply to the pre-installed battery.
• If the device does not work correctly, you should first contact the support service in half of the cases, technical issues can be solved remotely!
• The full text of the warranty
• User Agreement
• Technical support:support@ajax.systems

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