Redkik Broker Portal Version 2.1 User Guide
- June 11, 2024
- Redkik
Table of Contents
Broker Portal Version 2.1
User Guide
Broker Portal Version 2.1
This guide walks you through booking a shipment using the Redkik Broker Portal which can be found at: https://brazil.app.redkik.com/
You’ll be taken directly to the Bookings page. Note: Some tabs are not available to all users.
How to create a booking:
At the top of the Bookings page, you’ll find the “New” button.
Click here to begin the process.
Step 1: Policy & Details
If there are multiple policies available to your organization, you will see a
drop-down menu at the top of the booking page. Select your desired policy
here. Enter the shipment details:
-
Commodity – You can either scroll through the list of available commodities or simply begin typing and the list will filter for you.
-
Insured Value – The maximum value which will be covered to the end customer in the event of ‘total loss’ i.e., if the entire shipment is destroyed or lost. This is calculated
using the formula (Cargo Value + Cost of Freight) + 10%. IMPORTANT: Do not use punctuation of any kind in this field. No commas or decimal points. -
To add additional commodities, click this button: Use the red trash can icon to delete a line.
-
Commodity Description – This is a free form, but required, field. Be as accurate as possible in your description of the cargo. This information will be important should you need to file a claim.
-
Shippers Reference#/Marks and Numbers – Another free form field for a tracking or reference code that the shipper has assigned to the shipment. Not a required field.
Enter the origin/destination details:
As you type, the system will search addresses for you; or you may use the down
arrow at the right to open all address fields.
Enter the Journey details:
Start and End dates – Your start date will be the date your policy is
effective. The end date must be after the start date.
Transport type – Choose from Land, Sea, or Air.
Carrier – Enter carrier name here. Not a required field.
If you choose Sea or Air, there are fields to enter Exit/Entry ports and
Vessel Enter the Booking Holder details (for the Insured Party):
Select the customer type, either
- Organization/Company or
- Private Individual
Then simply fill out the customer information fields. The ‘Reference’ field is
free form and not required. The address field works in the same manner as
earlier described.
Once you have entered information for a customer, that customer will be saved
and available to you in a drop down. No need to re-enter data After filling in
all the required details, click the ‘Submit’ button at the bottom to continue
with the booking process.
Step 2: Offers
Our system will give you a quote within 30 seconds…
Should changes need to be made, simply click the ‘Return’ button. To accept
the quote, just click the ‘Purchase’ button.
Step 3: Payment
If you are going to Pay Now, you’ll be taken to the Payment screen. Here you
can choose to pay by Credit Card, Boleto or Pix.
Card – enter credit card information to complete the purchase
Boleto – fill out the form to receive your payment voucher
Pix – to receive your QR code for payment
Step 4: Complete
After a successful purchase, the system will show you the reference number
assigned to the shipment and a purchase confirmation email is automatically
sent to the booking holder. You can then choose to either View Booking Details
of the booking you just made or Start New Quote to purchase another booking.
To create a booking on behalf of another organization:
From the Organization tab, click on the 3 dots near the name of the
organization. Then select “quote on behalf of” and follow the same steps as
above.
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Please handle this document electronically if possible. Only print if needed
and recycle when done.
Feel free to send an email to support@redkik.com
for any additional requirements.
Thank you.