Redkik 1.8 Transport Intermediary Software User Guide
- October 29, 2023
- Redkik
Table of Contents
Redkik 1.8 Transport Intermediary Software
This guide walks you through booking a shipment using the Redkik Broker Portal which can be found at: https://broker.redkik.com
Login with your credentials.
If you’ve forgotten your password, click on the ‘Forgot password’ button.
You’ll be taken directly to the Bookings page.
How To Create a Booking
At the top of the Bookings page, you’ll find the Create button.
Click here to begin the 3-step process.
Step 1: Details
Enter the shipment details :
-
Commodity type – You can either scroll through the list of available commodities or simply begin typing and the list will filter for you.
-
Commodity description – This is a free form field, but you should be as accurate as possible in your description of the cargo. This information will be important should you need to file a claim. Not a required field.
-
Insured value – The maximum value which will be covered to the end customer in the event of ‘total loss’ i.e., if the entire shipment is destroyed or lost. This is calculated using the formula (Cargo Value + Cost of Freight) + 10%. IMPORTANT:
Do not use punctuation of any kind in this field. No commas or decimal points. -
Shipper’s Reference # – This pertains to the tracking or reference code that the shipper has assigned to the shipment in question. Not a required field.
Enter the journey details :
- Start location – The city/town of origin.
- End location – The target city/town destination.
- Start date – The date when the policy effectivity begins. The start date cannot be earlier than the booking date. In other words, your earliest start date is tomorrow.
- End date – End date must be after the start date. This cannot be more than 1 year from the start date.
- Transport type – Choose from Land, Sea, or Air.
Enter the Booking Holder details :
For Organization/Company booking holders, you will need to indicate the following:
- Organization/Company name
- Tax ID
For Individual booking holders, please enter:
- First & Last name
For both types of booking holders, simply provide the following details:
- Email – You must enter a valid email address.
- Street Address
- City
- State
- Postcode
- Country
After filling in all the required details, click the ‘Submit’ button at the bottom to continue with the booking process.
Step 2: Offers
Our system will give you a quote within 30 seconds…
Should changes need to be made, simply click the ‘Back’ button.
To accept the quote, just click the ‘Purchase’ button.
Step 3: Complete
After a successful purchase, the system will show you the reference number assigned to the shipment and a purchase confirmation email is automatically sent to the booking holder. You can then choose to either View Booking Details of the booking you just made or Start New Quote to purchase another booking.
Quotation email
The status of the booking is set to “Pending” until confirmed by the customer.
The owner of the shipment will receive a quotation email from Howden
<admin@system.redkik.com> which informs them
who the insurance provider is and the total cost of insurance for this
shipment.
To proceed, the customer needs to click on “Protect My Cargo”. They will then
be taken to a page which summarizes the shipment details and the terms and
conditions of the coverage offered.
After agreeing to the terms and conditions, clicking “Continue to next step”
takes them to the payment page. If they choose to pay now, they will be
redirected to a secure page where they provide their credit card details. Or
they can choose to pay later via Invoice. After finishing the payment they’ll
receive a Purchase confirmation email.
Customer Support
All rights reserved.
Please handle this document electronically if possible. Only print if needed
and recycle when done. Feel free to send an email to
support@redkik.com for any additional
requirements.
Thank you.
