Redkik Portal Software User Guide

June 11, 2024
Redkik

Quick Start
Guide
Version 2.2

Redkik Portal Software

This guide walks you through booking a shipment using the Rekik Portal which can be found at: https://app.redkik.com/
Login with your credentials.
Click ‘Forgot password’ if you’ve forgotten.
You’ll be taken directly to the Bookings page.

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Note: Some tabs are not available to all users.

How to create a booking

At the top of the Bookings page, you’ll find the “New” button. Click here to begin the process.
Step 1: Policy &Details
If there are multiple policies available to your organization, you will see a drop down menu at the top of the booking page. Select your desired policy here.

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*Enter the shipment details: (required fields are marked with “”)**

  • Commodity – You can either scroll through the list of available commodities or simply begin typing and the list will filter for you.

  • Insured Value – The maximum value which will be covered to the end customer in the event of ‘total loss’ i.e., if the entire shipment is destroyed or lost. This is calculated using the formula (Cargo Value + Cost of Freight) + 10%.
    IMPORTANT: Do not use punctuation of any kind in this field. No commas or decimal points.

  • Currency – select desired currency type

  • To add additional commodities, click this button: Use the red trash can icon to delete a line.

  • Commodity Description – This is a free form, but required, field. Be as accurate as possible in your description of the cargo. This information will be important should you need to file a claim.

  • Shippers Reference#/Marks and Numbers – Additional free form fields for a tracking or reference code that the shipper has assigned to the shipment. Not a required field.Redkik Portal Software - App1

Enter the journey details:

  • Origin/Destination – The “Origin Type/Destination Type” fields offer a drop down of choices: Address, IATA Airport Code, or Port Location Code
  • Estimated Start and End dates – Your start date will be the date your policy is effective.  The end date must be after the start date.
  • Conveyance type – Choose from Land, Sea, or Air. Based on your choice, there can be fields to add loading/discharge ports and vessel/flight numbers.

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Enter the Booking Holder details (for the Insured Party):
Select the customer type, either

  • Organization/Company or
  • Private Individual

Then simply fill out the customer information fields. The ‘Reference’ field is free form and not required. The address field works in the same manner as earlier described.
Once you have entered information for a customer, that customer will be saved and available to you in a drop down the next time you create a booking. No need to re-enter data.l
Redkik Portal Software - icon2 After filling in all the required details, click the ‘Submit’ button at the bottom to continue with the booking process.
Step 2: Offers

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Our system will give you a quote within 30 seconds…
Should changes need to be made, simply click the ‘Return’ button. To accept the quote, just click the ‘Purchase’ button.
Step 3: Complete

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After a successful purchase, the system will show you the reference number assigned to the shipment and a purchase confirmation email is automatically sent to the booking holder. You can then choose to either View Booking Details of the booking you just made or Start New Quote to purchase another booking.

© 2023, Rekik
All rights reserved.
Please handle this document electronically if possible. Only print if needed and recycle when done.
Feel free to send an email to support@redkik.com for any additional requirements.
Thank you.

References

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