Hoover CH30000 Commercial PORTAPOWER Canister Vacuum Cleaner Owner’s Manual
- June 10, 2024
- Hoover
Table of Contents
Hoover CH30000 Commercial PORTAPOWER Canister Vacuum Cleaner
Cleaner Description
- Combination Rug and Floor Nozzle
- Carrying Strap (adjustable)
- Cord
- Carrying Handle
- Cord Storage Strap snaps together on the handle to store the cord.
- On-Off Switch
- Bag Door Lock
- Crevice Tool
- Furniture Nozzle
- Dusting Brush
- Wall/Floor Brush
- Plastic Latch Ring : rotate the ring to attach the tool or wand.
- Extension Wands : Used with rug and floor nozzle. If added length is desired when using other tools, one or both wands may be used.
- Spring Latch : Locks extension wands to nozzle and cleaning tools.
This vacuum is intended for commercial use.
Thermal Protector:
An internal thermal protector has been used in your cleaner to prevent overheating if a large item or clog gets caught in the nozzle or at the opening of the bag. When the blockage is not removed, the thermal protector will trip and the cleaner will stop running.
If this happens, turn the cleaner OFF and disconnect the cleaner from the
electrical outlet. Then, disconnect the nozzle and remove the obstruction.
Within 30 minutes, the thermal protector will cool and automatically reset and
cleaning may resume. If the cleaner does not operate, allow additional time
for the thermal protector to reset.
Note: The canister must remain unplugged during the 30-minute cooling
period.
If you need assistance:
Visit our website at hoover.com. Click on the “Customer Service” link to find
the service outlet nearest you OR Call
1-800-944-9200 for an automated
referral of authorized service outlet locations (U.S. only) OR Call
1-800-263-6376 to speak with a
representative in our Consumer Response Center; Mon-Fri 8 am-7 pm EST.
Please do not return this product to the store.
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
WARNING: To reduce the risk of fire, electric shock, or injury:
- Do not use it outdoors or on wet surfaces.
- This appliance is provided with double insulation. Use only identical replacement parts. See instructions for Servicing of Double-Insulated Appliances.
- Close supervision is necessary when any appliance is used by or near children. Do not allow a vacuum cleaner to be used as a toy or to run unattended at any time.
- Keep hair, loose clothing, fingers, feet, and all parts of the body away from openings, rotating agitator, and other moving parts.
- Do not operate cleaner in bare feet or when wearing open-toe shoes or sandals.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use to pick up flammable or combustible liquids such as gasoline, or fine wood sandings, or use in areas where they may be present.
- Avoid picking up hard, sharp objects with the cleaner. They may damage the cleaner and the bag.
- Do not use without a dust bag in place. Change the bag frequently when picking up very fine materials such as powder.
- Use extra care when cleaning on stairs.
- Do not put any objects into openings. Do not use any opening blocked; keep free of dust, lint, hair, or anything that may reduce airflow.
- Do not pull or carry by cord, use the cord as a handle, close door on the cord or pull the cord around sharp edges or corners. Do not run the appliance over the cord. Keep cord away from heated surfaces.
- Always disconnect the cord from the electrical outlet before servicing the cleaner.
- Do not leave cleaner when plugged in. Unplug from the outlet when not in use and before servicing.
- Turn off all controls before unplugging.
- Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
- Never handle a plug or appliance with wet hands.
- The use of an extension cord is not recommended. If an extension cord is absolutely necessary, use at least a 16 gauge cord and as short as possible.
- Do not use a damaged cord or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a Hoover Factory Service Center or Authorized Hoover Commercial Warranty Service Distributor.
- Use the vacuum cleaner only for its intended use as described in this owner’s manual. Use only attachments recommended by Hoover, Inc.; others may cause hazards.
SAVE THESE INSTRUCTIONS!
Polarization Instructions : To reduce the risk of electric shock, this
appliance has a polarized plug (one blade is wider than the other). This plug
will fit in a polarized outlet only one way. If the plug does not fit fully in
the outlet, reverse the plug. If it still does not fit, contact a qualified
electrician to install the proper outlet. Do not change the plug in any way.
WARNING – This product contains chemicals known to the State of
California to cause cancer.
WASH HANDS AFTER HANDLING.
HOW TO USE
Rug and Floor Nozzle
The combination rug and floor nozzle has been designed to do an efficient job on both carpet and hard surface floors.
Hard Surface Floors
Lower brushes to clean bare floors by sliding the indicator to BARE FLOOR.
Raise brushes to clean rugs or carpets by sliding the indicator to RUG. For the most efficient cleaning, place the nozzle flat on rugs and hard surface floors.
Edge Cleaning
This feature provides for improved cleaning of carpet edges near baseboards and solid furniture. Passages have been added to the side of the nozzle to increase airflow carrying dust down from the carpet edge to the nozzle.
Attach Tools
Attach tools to the end of the hose by rotating the plastic latch ring until slots align; insert the tool and rotate the latch ring to lock. To remove the tool, reverse the above procedure. Attach the tool to either extension wand by pushing the button projection end of the tool into the spring latch of the wand. The latch will snap into place when locked together. To disconnect, press down on the center of the spring latch and remove the tool.
Clean Stairs
Place cleaner on stairs.
Clean stairs from bottom to top.
Blower
- Used to blow dirt out of areas where it is impossible for suction to reach. To use a blower, turn the hose connector as shown and remove the hose from bag door.
- Pull up the louvered door at the back of the cleaner and insert the hose connector into the corresponding slots in the opening. Turn the hose connector in either direction until it locks into place.
MAINTENANCE
Disconnect the cleaner from the electrical outlet before attempting to service it in any manner.
The Bag
Check the bag from time to time and empty it when necessary. When the bag is
filled with dirt, the cleaner will not operate efficiently. Never operate
cleaner without the bag.
CAUTION : Very fine materials, such as face powder or cornstarch will
seal the pores of the bag. When the cleaner is used to remove material of this
nature, the bag should be emptied frequently.
Empty Bag
Disconnect the cleaner from the electrical outlet.
- The bag is located behind the bag door in front of the cleaner.
- Remove the hose and set the cleaner on the end.
- Turn the bag door lock clockwise and open the door.
- Remove the bag by grasping the tab on the inside of the bag ring and pulling the bag from the cleaner.
- Hold the bag ring firmly on a piece of paper while shaking the bag vigorously until it is clean. The bag may also be turned inside out for a thorough cleaning.
- Replace bag. Use a crevice tool or similar object to push the bag into the proper position. The bag ring should be seated firmly against ridges in cleaner.
Secondary Filter
Disconnect the cleaner from the electrical outlet.
The secondary filter protects the motor from dirt particles. It is located at the front of the bag compartment. When bag is removed, check filter, which is not removable. If filter is dirty, remove dirt with a small brush.
Rug and Floor Nozzle
To maintain the cleaning effectiveness of your rug and floor nozzle, brushes may need to be replaced occasionally. See your nearest Hoover Factory Service Center or Authorized Warranty Dealer for new brushes.
Lubrication
The motor is equipped with bearings that contain sufficient lubrication for
the life of the motor. The addition of lubricant could cause damage.
Therefore, do not add lubricant to motor bearings.
Service
To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest
Hoover Sales and Service Center or Authorized Hoover Warranty Service Dealer
(Depot) by:
- checking the Yellow Pages under “Vacuum Cleaners – Household”
- checking the Service section of Hoover online at hoover.com
- calling 1-800-944-9200 for an automated referral of authorized service outlet locations (U.S. only).
Do not send your cleaner to Hoover in willow, Ohio for service, this will only result in a delay.
If further assistance is needed, contact the Hoover Consumer Response Center, at 1-800-263-6376, Mon-Fri 8 AM-7 PM EST.
In Canada: Carson Building; 100 Carson St.; Etobicoke, ON; M8W3R9; 1-800-263-6376, Mon-Fri 8 AM-7 PM EST. Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model number appears on the back of the cleaner.)
Servicing Double-Insulated Appliances
This vacuum cleaner is double-insulated. In a double-insulated appliance, two systems of insulation are provided instead of grounding. No grounding means is provided on a double-insulated appliance, nor should any means for grounding be added. Servicing a double-insulated appliance requires extreme care and knowledge of the system, and should be done only by qualified service personnel. Replacement parts must be identical to those parts being replaced. A double-insulated appliance is marked with he words “DOUBLE-INSULATION” or “DOUBLE-INSULATED”. The symbol is marked on the appliance.
TROUBLESHOOTING
If a minor problem develops, it usually can be remedied quite easily when the cause is identified by using the checklist below.
FAQs
Why does the cleaner shut off?****
The cleaner has a thermal protector. The thermal protector will shut the cleaner off if it overheats. Turn the cleaner off and unplug it from the electrical outlet. Wait 30 minutes for the thermal protector to reset. Plug the cleaner back in and turn it on.
Why does the cleaner only run for a few minutes before shutting off?****
The bag may be full or clogged. Check to see if the bag is full or clogged. If so, empty or clean out the bag and check to see that all parts of the bag are seated properly in place. If you have checked all of these things and they are not the problem, call a qualified service technician to check your vacuum cleaner.
Why does my vacuum cleaner smell like burning rubber?****
Your vacuum cleaner has a thermal protector that shuts off your vacuum when it gets too hot. This is normal and is not an indication of a problem with your vacuum cleaner. When you turn your vacuum back on, it should run normally again after 30 minutes or so, depending on how hot it got.
How long should a canister vacuum last?****
On average, According to Consumer Reports, vacuum cleaners last a median of eight years. But the lifespan varies wildly by not only brand but your own personal use. This should be expected.
Do canister vacuums work better?****
Canister vacuums generally have more suction power than upright models. This power makes them particularly well-suited for cleaning bare floors. And while they’re also efficient at cleaning carpets, upright vacuums, especially models that use collection bags, tend to be more effective carpet cleaners.
What does a vacuum canister do?****
In this case, a vacuum reservoir (or canister) could help. A Vacuum Reservoir stores the highest vacuum created. Then, the booster has it when you hit the pedal. This is a simple and cost-effective solution if the idle vacuum is borderline.
What is a bagless canister vacuum?****
A bagged vacuum cleaner works in the traditional way of using a replaceable bag as a filter to trap dirt while allowing air to flow through the bag. Bags must be replaced when they are full. Bagless vacuum cleaners use filters to trap dirt and debris in a dirt cup or chamber that can then be emptied.
How does a vacuum container work?****
A vacuum sealer removes the air from a bag or container and seals it closed. This is done using a combination of suction and heat. The suction removes the air from the bag, and the heat is used to seal the bag closed.
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