SecuLife GL320 GL Series 4G GPS Tracker User Guide

: June 10, 2024
: SecuLife

GL-SERIES
4G GPS TRACKER MODEL# GL320/GL310/GL300
USER GUIDE
Visit: www.SecuLife.us

CHAPTER 1

AN OVERVIEW ON THE QUICK INITIAL SETUP GUIDE

KEEP THE THINGS YOU CARE ABOUT SECURE BOTH AT HOME AND ON THE GO.

QUICK SETUP GUIDE

ACTIVATE YOUR SERVICE PLAN ONLINE .
RECEIVE A NEW PHONE NUMBER FOR YOUR GPS TRACKER
TURN ON THE GPS TRACKER
WITH A SIMPLE PRESS OF A BUTTON
DOWNLOAD THE MOBILE APP
TO REMOTELY MONITOR YOUR LOVED ONE OR YOUR ASSETS. ANYTIME. ANYWHERE!
LOGIN TO THE MOBILE APP
CREATE NEW USERNAME AND PASSWORD THEN LOGIN TO OUR APP!
UPDATE DEVICE SETTING ON MOBILE APP
SET THE CORRECT INFO OF THE DEVICE HOLDER AND THE APP USER

GETTING STARTED

STEP #1

ACTIVATE YOUR SERVICE PLAN ONLINE

YOUR SECULIFE® GL SERIES (GL320/GL310/GL300) GPS TRACKER COMES WITHA PREINSTALLED SIM CARD; THE SIM CARD NUMBER IS LOCATED ON THE BOX. ACTIVATE THE SERVICE PLAN ON YOUR SIM ONLINE AND RECEIVE A NEW PHONE NUMBER ASSOCIATED WITH THE TRACKER.

VISIT : WWW.ACTIVATE.SECULIFE.US

WE WILL REGISTER YOUR EMAIL ADDRESS AND LINK THE DEVICE TO OUR SECULIFE® MOBILE APP WHEN ACTIVATING
YOUR DEVICE SIM CARD, SO YOU DON’T HAVE TO MANUALLY REGISTER TO THE APP. YOU’LL RECEIVE AN EMAIL CONFIRMATION WITH THE NEW NUMBER FOR YOUR RECORDS AND TO BE USED TO UPDATE YOUR MOBILE APP DEVICE INFO ON THE FOLLOWING STEPS.

STEP #2

TURN ON THE TRACKER

IF THE TRACKER DOESN’T TURN ON, IT LIKELY NEEDS TO BE CHARGED. CHARGE THE TRACKER FOR SEVERAL HOURS AND THEN TRY AGAIN.

STEP # 3

DOWNLOAD THE MOBILE APP

TO DOWNLOAD, SCAN THE QR CODE BELOW FROM YOUR CELLPHONE:

SECULIFE

Scan QR Code on iOS Device	Scan QR Code on Android Device
www.Seculife.us/ios

www.Seculife.us/android

OUR MOBILE APP IS ALSO AVAILABLE ON APPLE APP STORE OR GOOGLE PLAY STORE. SEARCH “SECULIFE” TO FIND THE APP.

STEP #4

REGISTER AND LOGIN TO THE MOBILE APP
A FAMILY MEMBER OR THE CAREGIVER CAN OPEN THE MOBILE APP AND LOGIN TO THEIR ACCOUNT WITHA USERNAME AND PASSWORD THAT WAS CREATED DURING THE SIM CARD ACTIVATION PROCESS ONLINE.

ENTER YOUR EMAIL ADDRESS AS USERNAME.
ENTER YOUR PASSWORD.

STEP # 5

UPDATE THE DEVICE INFO ON YOUR MOBILE APP
WHEN YOU FIRST ACTIVATE YOUR TRACKER’S SIM CARD ONLINE, THE DEVICE WILL BE ADDED INTO YOUR MOBILE APP ACCOUNT AUTOMATICALLY. YOU CAN ACTIVATE MULTIPLE DEVICES ONLINE, MAKE SURE YOU USE THE SAME EMAIL ADDRESS OF YOUR MOBILE APP IN ORDER ADD THE DEVICE UNDER YOUR MOBILE APP LOGIN ACCOUNT.

TAP ON YOUR DEVICE TO GO TO THE DEVICE DETAILS TO SET/UPDATE ITS SETTINGS.
SET MAIN CONTACT NUMBER: THE PERSON’S (ADMIN’S) PHONE NUMBER TO RECEIVE APP ALERTS.
SET SOS NUMBER: LIST OF PHONE NUMBERS TO RECEIVE NOTIFICATION ALERTS WHEN THE SOS BUTTON IS TRIGGERED.

DETAILED INFO OF THESE STEPS CAN BE FOUND IN CHAPTER 3 OF THIS MANUAL.

CHAPTER 2

MEET YOUR SECULIFE® GL SERIES GPS TRACKER
WITH A USER-FRIENDLY PANIC BUTTON FOR PERSONAL SAFETY MANAGEMENT AND ASSET MONITORING APPLICATIONS

MEET YOUR DEVICE

MEET YOUR DEVICE GL-SERIES GPS TRACKER

GL-SERIES: GL300/GL310/GL320

CHARGING

FIRST TIME CHARGE
WE RECOMMEND FULLY CHARGING THE GL300/GL310/GL320 GPS TRACKER FOR AT LEAST 6-HOURS BEFORE USING IT FOR THE FIRST TIME. IN THE MEANTIME, YOU CAN ACTIVATE THE SIM CARD THAT COMES WITH THE GPS TRACKER IF YOU HAVEN’T DONE IT YET.

CUSTOMERS ARE SOLELY RESPONSIBLE FOR PROPER CHARGING, USAGE, MAINTENANCE AND PERIODIC INSPECTION OF BATTERIES TO ENSURE SAFETY AND PROPER WORKING ORDER. CUSTOMER UNDERSTANDS AND ASSUMES ALL RISK ASSOCIATED WITH LI-POLYMER OR LI-ION BATTERIES AND SECULIFE SHALL HAVE NO LIABILITY WITH REGARD TO THE FUNCTIONALITY OR SAFETY OF ANY SUCH BATTERIES.

SOS BUTTON

SOS WILL IMMEDIATELY NOTIFY THE EMERGENCY CONTACT LIST AND SEND AN SMS ALERT AND IN-APP ALERT.
TO ACTIVATE THE SOS ON THE DEVICE, HIT THE SOS BUTTON FOR 5 SECONDS.
UPON TRIGGERING THE SOS BUTTON BY THE DEVICE HOLDER, THE MOBILE APP WILL RECEIVE AN IMMEDIATE NOTIFICATION OF THE DEVICE HOLDER’S LOCATION AND ITS SOS STATUS. UPON RECEIVING AN SOS ALERT, YOU CAN IMMEDIATELY SEE HIS/HER LOCATION ON THE MAP SO YOU CAN TAKE THE PROPER ACTION, IF NEEDED.

Press and Hold for 5 seconds
Sends SOS alert to the emergency contacts

CHAPTER 3

MEET OUR MOBILE APP

A NEW, NEXT-LEVEL, AND EASY WAY TO PROTECT AND CONNECT WITH YOUR LOVED ONE. ANYTIME, ANYWHERE!

MAP PAGE

MOBILE APP HOME SCREEN WILL DISPLAY THE MAP AND THE DEVICE(S) LAST SEEN LOCATION ON THE MAP.
MOBILE APP ALSO HAVE OTHER FUNCTIONS AVAILABLE (ADD FENCES, NOTIFICATIONS, MY DEVICES) ON THE FUNCTION BAR TO TRACK, LOCATE AND SETUP THE SECULIFE® GL SERIES AT YOUR CONVENIENT.

NOTIFICATIONS

SEE ALL THE NOTIFICATION RECEIVED FROM YOUR DEVICE

SEE THE ALERT TYPE AND THE DEVICE NAME WITH THE DATE & TIME OF THE ALERT.
IF YOU HAVE MULTIPLE DEVICES ADDED TO YOUR MOBILE APP, YOU WILL SEE ALL THE NOTIFICATIONS FOR ALL OF YOUR DEVICES FROM THIS NOTIFICATION PAGE. TO SEE THE NOTIFICATIONS OF A SPECIFIC DEVICE ONLY, YOU CAN GO TO: MY DEVICES >> SELECT A DEVICE >>NOTIFICATIONS BUTTON ON THAT PAGE.

MY DEVICES

FROM YOUR MOBILE APP HOME SCREEN, TAP ON “MY DEVICES” TO SEE LIST OF DEVICES, IF YOU HAVE MULTIPLE DEVICES. CLICK ON THE DEVICE TO GO TO THE “DEVICE DETAILS”.

Click on + to Add a new Device
From My Devices page you will see

Device Name (The name can be changed from Device Details)
Battery level
Device SIM card and IMEI #
Last seen date/time.

Click on a device to go to “Device Details” to setup and update the device information at anytime.

*Device status Types

Online: This is when Device status indicates its online and connected to the App.
Offline: This is when the device is switched off or no network signal is detected.

DEVICE DETAILS

FROM YOUR MOBILE APP HOME SCREEN, TAP ON “MY DEVICES” THEN CLICK ON THE DESIRED DEVICE TO ACCESS AND TO GO TO ITS “DEVICE DETAILS”. NOTIFICATIONS | HISTORY | SETTINGS WILL BE EXPLAINED ON THE FOLLOWING PAGES ON THIS CHAPTER

DEVICE NAME:
ENTER THE DEVICE NAME TO EASILY IDENTIFY THE DEVICE WHEN YOU SEE IT ON THE MOBILE APP MAP OR WHEN RECEIVING NOTIFICATIONS/ALERTS FROM THAT DEVICE.

GEO FENCES:
SELECT THE DESIRED GEO-FENCE (SUCH AS HOME, DOCTOR’S OFFICE, PARK, SCHOOL,… ETC.) TO RECEIVE ALERTS WHEN THE DEVICE ENTERS OR LEAVES THESE AREAS.

TRACKING INTERVAL:
SET UP LOCATION UPLOAD INTERVALS. THIS IS HOW OFTEN DO YOU WISH THE DEVICE TO REPORT THE LOCATION, WE SUGGEST TO SETUP TO 12 HOURS TO ENHANCE BATTERY-SAVING MODE; THIS WILL ENSURE THE DEVICE HAS SUFFICIENT BATTERY POWER FOR ANY POTENTIAL SOS ALERTS.

UPDATE
MAKE SURE TO SCROLL DOWN AND SAVE THE CHANGES BY CLICKING ON THE “UPDATE” BUTTON

CREATE A GEO FENCE

GEO-FENCE
GEO FENCING, ALSO KNOWN AS “SAFE ZONES,” CAN BE SET UP FROM THE MOBILE APP; YOU CAN ADD, EDIT OR REMOVE A GEO-FENCE AREA. ONCE A GEO FENCE IS CREATED YOU CAN SELECT THE FENCE(S), FROM DEVICE DETAILS PAGE, TO RECEIVE ALERTS WHEN ENTERING OR EXITING A GEO-FENCE AREA.

ADD GEO FENCE:

CLICK ON NEW FENCE BUTTON FIRST THEN SET A PERIMETER ON THE MAP
CLICK ON SAVE BUTTON AND ENTER THE FENCE NAME (SUCH AS HOME, DOCTOR’S OFFICE, PARK… ETC.).

RECOMMENDED GPS RADIUS OF 1000 FEET OR HIGHER TO REDUCE FALSE ALERTS. YOU CAN SETUP MULTIPLE GEO FENCE LOCATIONS AS NEEDED.

DELETE GEO FENCE:

TO DELETE A GEO FENCE, CLICK ON THE DESIRED FENCE FIRST, THEN CLICK ON DELETE BUTTON

CLICK TO ADD OR DELETE FENCES

LOCATION HISTORY

THE HISTORICAL ROUTE, ALSO KNOWN AS LOCATION HISTORY, WILL DISPLAY THE HISTORICAL ROUTE OF ANY DAY WITHIN THE PAST 30 DAY PERIOD AND BEYOND. TO HELP YOU SEE THE PRESENT AND PAST PLACES VISITED.

MAIN CONTACT NUMBER

FROM YOUR MOBILE APP HOME SCREEN, TAP ON DEVICES SELECT YOUR DEVICE, CLICK ON “SETTINGS” THEN “MAIN CONTACT NUMBER.”

MAIN CONTACT NUMBER:
ALSO KNOWN AS THE ADMIN NUMBER, THE PERSON’S PHONE NUMBER CARING FOR THE LOVED ONE’S/ASSET YOUR DESIRE TO TRACK; THIS NUMBER WILL RECEIVE APP ALERTS.

UPDATE MAKE SURE TO SAVE THE CHANGES BY CLICKING ON THE “UPDATE” BUTTON

SMS ALERT SWITCH

FROM YOUR MOBILE APP HOME SCREEN, TAP ON DEVICES SELECT YOUR DEVICE, CLICK ON “SETTINGS”. YOU WILL SEE THE T ENABLED/DISABLE SMS ALERT OPTIONS.

UPDATE MAKE SURE TO SAVE THE CHANGES BY CLICKING ON THE “UPDATE” BUTTON

SET SOS NUMBER

FROM YOUR MOBILE APP HOME SCREEN, TAP ON DEVICES SELECT YOUR DEVICE, CLICK ON “SETTINGS” THEN “SOS PHONE #”
SET SOS PHONE NUMBER: LIST OF THE PHONE NUMBER(S) TO RECEIVE NOTIFICATION SMS WHEN THE SOS BUTTON IS TRIGGERED. YOU CAN SET UP-TO 3 PHONE NUMBERS.
SOS E-MAIL: SET THE EMAIL TO RECEIVE THE SOS ALERTS WHEN TRIGGERED.

UPDATE MAKE SURE TO SAVE THE CHANGES BY CLICKING ON THE “UPDATE” BUTTON

QUESTIONS?

CALL US
877-606-8080
CONTACT US
WWW.SUPPORT.SECULIFE.US
WATCH VIDEOS
WWW.SECULIFE.US

SAFETY INFORMATION

TO PREVENT INJURY TO YOURSELF AND OTHERS, OR TO AVOID DAMAGE TO THE DEVICE, FIRST READ ALL SAFETY INFORMATION BEFORE USE.

WARNING

USE MANUFACTURER-APPROVED ACCESSORIES AND SUPPLIES.
CAUTION ELECTRICAL OPERATED PRODUCT
THIS PRODUCT IS NOT A TOY. KEEP OUT OF REACH OF CHILDREN AND PETS UNLESS PROPERLY SUPERVISED. THE PRODUCT CONTAINS SMALL PARTS THAT CAN BE A CHOKING HAZARD.
DO NOT DROP OR CAUSE AN IMPACT TO THE DEVICE.
PREVENT THE CHARGING JACK AND CORD FROM COMING INTO CONTACT WITH CONDUCTIVE MATERIALS SUCH AS LIQUIDS, DUST, METALS, PENCIL LEAD, OR AEROSOLS.
DO NOT STORE YOUR DEVICE IN EXTREMELY HOT OR IN EXTREMELY COLD AREA. RECOMMENDED TO USE YOUR DEVICE FROM 41F TO 95F
DO NOT STORE YOUR DEVICE NEAR OR ON TOP OF HEATERS, MICROWAVES, HOT COOKING EQUIPMENT, OR HIGH-PRESSURE CONTAINERS.
DO NOT USE YOUR DEVICE WHILE CHARGING OR TOUCH WITH WET HANDS.
THE DEVICE AND USB CABLE SHOULD BE PERIODICALLY EXAMINED FOR BREAKS, CRACKS, OR FRAYING, WHICH COULD RISK FIRE, ELECTRICAL SHOCK, OR PERSONAL INJURY. IF DAMAGED, THE USB CABLE SHOULD BE REPLACED OR REPAIRED BEFORE USE.
KEEP OUT OF REACH OF CHILDREN AND PETS; SMALL PARTS ARE A CHOKING HAZARD.

CAUTION

DO NOT DISASSEMBLE, MODIFY, OR REPAIR THE UNIT.
ANY CHANGES OR MODIFICATIONS TO YOUR DEVICE CAN VOID YOUR MANUFACTURER’S WARRANTY. IF YOUR DEVICE NEEDS SERVICING, CONTACT CUSTOMER SUPPORT.
DO NOT DISASSEMBLE OR PUNCTURE THE BATTERY, AS THIS CAN CAUSE EXPLOSION OR FIRE. · DO NOT PAINT OR PUT STICKERS ON YOUR DEVICE. PAINT AND STICKERS CAN CLOG MOVING PARTS AND PREVENT PROPER OPERATION.
IF YOU ARE ALLERGIC TO PARTS OF THE DEVICE, YOU MAY EXPERIENCE ITCHING, ECZEMA, OR SWELLING OF THE SKIN. WHEN THIS HAPPENS, STOP USING THE DEVICE AND CONSULT YOUR PHYSICIAN.
ALLOWING UNQUALIFIED PERSONNEL TO SERVICE YOUR DEVICE MAY RESULT IN DAMAGE AND WILL VOID YOUR MANUFACTURER’S WARRANTY.

FOR WARNINGS AND DISCLAIMERS, PLEASE VISIT OUR WEBSITE
SecuLife® GL Series
www.SecuLife.us