SecuLife S7 GPS Tracker Kids User Guide

SecuLife S7 GPS Tracker Kids

Product Information

Specifications

• Product Name: S7 SOS Tracker
• Connectivity: 4G GPS
• Manufacturer: SecuLife
• Website: www.SecuLife.us

Product Usage Instructions

Quick Setup Guide
To quickly set up your S7 SOS Tracker, follow these steps:

1. Activate your service plan online at www.activate.seculife.us.
2. Switch on the device by pressing the call button for 1 second. To turn off the device, press and hold the side button and SOS button together for 3 seconds.
3. Download the mobile app by scanning the QR code provided or searching for “SecuLife” on the Apple App Store or Google Play Store.
4. Login to the mobile app using the username and password created during activation.
5. Update device information on the mobile app, including setting main contact numbers and SOS numbers.

Detailed Setup Steps

1. Step 1: Activate Your Service Plan Online
   Visit www.activate.seculife.us to activate your service plan.

2. Step 2: Switching Device On and Off
   To turn on the device, press the call button for 1 second. To turn off, hold the side button and SOS button for 3 seconds. Charge if needed.

3. Step 3: Download the Mobile App
   Scan the QR code provided or search for “SecuLife” on the app store.

4. Step 4: Login to the Mobile App
   Use your username and password created during activation to log in to the app.

5. Step 5: Update Device Info on Your Mobile App
   Set main contact numbers and SOS numbers on the app to receive alerts.

FAQ

• How do I charge the S7 SOS Tracker?
  You can charge the tracker using a magnetic USB cable or by placing it into the docking station. Ensure it is charged for several hours before use.

• Can I add multiple devices to my mobile app account?
  Yes, you can activate multiple devices online using the same email address associated with your mobile app account.

AN OVERVIEW ON THE QUICK INITIAL SETUP GUIDE

QUICK SETUP GUIDE

1. ACTIVATE YOUR SERVICE PLAN ONLINE
   RECEIVE A NEW PHONE NUMBER FOR YOUR SOS TRACKER S7

2. SWITCHING DEVICE ON AND OFF
   WITH A SIMPLE PRESS OF A BUTTON

3. DOWNLOAD THE MOBILE APP
   TO REMOTELY MONITOR YOUR LOVE DONE. ANYTIME. ANYWHERE!

4. LOGIN TO THE MOBILE APP
   USE THE USER NAME AND PASSWORD YOUENTERED DURING ACTIVATION, THEN LOGIN TO OUR APP!

5. UPDATE MOBILE APP SETTINGS
   SET THE CORRECT INFO OF THE DEVICE WEARER AND THE APP USER

ACTIVATE YOUR SERVICE PLAN ONLINE

• YOUR SECULIFE® SOS TRACKER S7 COMES WITH A PREINSTALLED SIM CARD; THE SIM CARD NUMBER IS LOCATED ON THE BOX. ACTIVATE THE SERVICE PLAN ON YOUR SIM ONLINE AND RECEIVE A NEW PHONE NUMBER ASSOCIATED WITH THE DEVICE.
  VISIT: WWW.ACTIVATE.SECULIFE.US

• WE WILL REGISTER YOUR EMAIL ADDRESS AND LINK THE DEVICE TO OUR SECULIFE® MOBILE APP WHEN ACTIVATING YOUR DEVICE SIM CARD, SO YOU DON’T HAVE TO MANUALLY REGISTER TO THE APP. YOU’LL RECEIVE AN EMAIL CONFIRMATION WITH THE NEW NUMBER FOR YOUR RECORDS AND TO BE USED TO UPDATE YOUR MOBILE APP DEVICE INFO ON THE FOLLOWING STEPS.

SWITCHING DEVICE ON AND OFF

• TO TURN THE DEVICE ON:
  PRESS THE CALL BUTTON FOR 1 SECOND, ALL THE LED WILL FLASH RAPIDLY. THE DEVICE CAN ALSO BE TURNED ON AUTOMATICALLY BY CHARGING VIA MAGNETIC USB CABLE OR PUT IT INTO THE DOCKING STATION.

• TO TURN THE DEVICE OFF:
  PRESS AND HOLD THE SIDE BUTTON AND SOS BUTTON TOGETHER FOR 3 SECONDS UNTIL THE LEDS TURN OFF.

IF THE TRACKING DEVICE DOESN’T TURN ON, IT LIKELY NEEDS TO BE CHARGED. CHARGE IT FOR SEVERAL HOURS AND THEN TRY AGAIN.

DOWNLOAD THE MOBILE APP

• TO DOWNLOAD, SCAN THE QR CODE BELOW FROM YOUR CELLPHONE:

• OUR MOBILE APP IS ALSO AVAILABLE ON APPLE APP STORE OR GOOGLE PLAY STORE. SEARCH “SECULIFE” TOFIND THE APP.

LOGIN TO THE MOBILE APP
A FAMILY MEMBER OR THE CAREGIVER CAN OPEN THE MOBILE APP AND LOGIN TO THEIR ACCOUNT WITH A USERNAME AND PASSWORD THAT WAS CREATED DURING THE SIM CARD ACTIVATION PROCESS ONLINE.

• ENTER YOUR EMAIL ADDRESS AS USERNAME.
• ENTER YOUR PASSWORD.

UPDATE THE DEVICE INFO ON YOUR MOBILE APP
WHEN YOU FIRST ACTIVATE YOUR SOS TRACKER- SIM CARD ONLINE, THE DEVICE WILL BE ADDED TO YOUR MOBILE APP ACCOUNT AUTOMATICALLY. YOU CAN ACTIVATE MULTIPLE DEVICES ONLINE. MAKE SURE YOU USE THE SAME EMAIL ADDRESS OF YOUR MOBILE APP IN ORDER TO ADD THE DEVICE UNDER YOUR MOBILE APP LOGIN ACCOUNT.

1. TAP ON YOUR DEVICE TO GO TO THE DEVICE DETAILS TO SET/UPDATE ITS SETTINGS.
2. SET MAIN CONTACT NUMBER: THE PERSON’S (ADMIN’S) PHONE NUMBER, CARING FOR THE SENIOR, TO RECEIVE APP ALERTS.
3. SET SOS NUMBER: LIST OF PHONE NUMBERS TO RECEIVE  NOTIFICATION ALERTS WHENTHE SOS BUTTON IS TRIGGERED.

MEET YOUR SECULIFE® S7 SOS TRACKER

A GAME-CHANGING, PERSONAL SECURITY MONITORING SYSTEM FOR THOSE WHO MATTER MOST IN YOUR LIFE!

MEET YOUR S7 SOS TRACKER

WHAT DO THE LED LIGHTS MEAN?

CHARGE YOUR DEVICE

USE MAGNETIC USB CABLE: CONNECT THE DEVICE TO THE DEVICE AS SHOW IN PICTURE

• WHEN PLACING THE MAGNETIC USB CABLE ON THE DEVICE CHARGING CONTACTS MAKE SURE IT IS POSITIONED CORRECTLY.
• THE POWER INDICATOR (RED LIGHT) SHOULD BLINK WHEN CHARGING AND REMAIN SOLID WHEN FULLY CHARGED.

FIRST TIME CHARGE

• WHEN USING THE DEVICE FOR THE FIRST TIME, PLEASE FULLY CHARGE THE BATTERY FOR AROUND 3~4 HOURS. IN THE MEANTIME, YOU CAN ACTIVATE THE SIM CARD THAT COMES WITH THE S7 TRACKING DEVICE IF YOU HAVEN’T DONE IT YET.
• WHEN THE BATTERY LEVEL FALLS BELOW 20% IT WILL SEND A LOW BATTERY WARNING MESSAGE TO RECIPIENTS ON THE CONTACT LIST VIA TEXT MESSAGE OR IN-APP NOTIFICATION.

ACTIVATING AN SOS ALARM

SOS WILL IMMEDIATELY CONTACT THE EMERGENCY CONTACT LIST AND SEND AN SMS ALERT AND IN-APP ALERT.
WHEN YOU NEED HELP, PRESS THE SOS BUTTON FOR 3-4 SECONDS UNTIL YOU HEAR A VOICE PROMPT, INDICATING AN SOS ALARM. THIS STARTS THE SEQUENCE OF SENDING A “HELP ME!” TEXT MESSAGE TO YOUR EMERGENCY CONTACT NUMBERS FOLLOWED BY THE OUTGOING CALLS.

• IF THE DEVICE FAILS TO CONNECT TO THE FIRST NUMBER, IT WILL CALL THE SECOND NUMBER AFTER DELAY OF 10 SECONDS. IN CASE THE SECOND NUMBER FAILS TO BE CONNECTED AS WELL, THE SYSTEM WILL CONNECT TO THE THIRD NUMBER ETC.
• BETWEEN EACH CALL, THERE WILL BE A 10-SECONDS DELAY, DURING WHICH TIME, THE USER CAN STOP THE CALL SEQUENCE OR PREVENT A POSSIBLE FALSE ALARM BY PRESSING THE SOS BUTTON.

• PLEASE REMEMBER TO PROGRAM EMERGENCY CONTACT NUMBERS. IT IS NOT MANDATORY FOR ALL SOS NUMBERS TO BE SET, HOWEVER MINIMUM OF ONE MUST ALWAYS BE SET.

MAKING A PHONE CALL

• TO MAKE A CALL, PRESS THE CALL BUTTON FOR 3 SECONDS AND YOU WILL HEAR A BEEP, AND THEN IT WILL DIAL THE SECOND NUMBER ON YOUR PHONE BOOK.
• YOU MAY SET THE FIRST AND 2ND NUMBER ON YOUR PHONE-BOOK AS THE SAME NUMBER.

• TO END THE CALL, PRESS THE SOS BUTTON.

SILENT MODE BUTTON
HOLD AND PRESS THIS BUTTON FOR 2 SECONDS TO TURN OFF AUDIO WARNINGS, PRESS 2 SECONDS AGAIN TO TURN ON AUDIO WARNINGS.

MEET OUR MOBILE APP

• A NEW, NEXT-LEVEL, AND EASY WAY TO PROTECT AND CONNECT WITH YOUR LOVED ONE. ANYTIME, ANYWHERE!
• YOU CAN CLICK ON THE DEVICE TO SEE THE DEVICE NAME, BATTERY LEVEL & TRACKING INTERVALS. THE NAME CAN BE CHANGED FROM MY DEVICES PAGE.
• YOU CAN SEE ALL OF YOUR DEVICES ON YOUR MAP, IF YOU HAVE MORE THAT A DEVICE ADDED TO YOUR MOBILE APP,

NOTIFICATIONS
SEE ALL THE NOTIFICATION RECEIVED FROM YOUR DEVICE

• SEE THE ALERT TYPE AND THE DEVICE NAME WITH THE DATE & TIME OF THE ALERT.
• IF YOU HAVE MULTIPLE DEVICES ADDED TO YOUR MOBILE APP, YOU WILL SEE ALL THE NOTIFICATIONS FOR ALL OF YOUR DEVICES FROM THIS NOTIFICATION PAGE. TO SEE THE NOTIFICATIONS OF A SPECIFIC DEVICE ONLY, YOU CAN GO TO: MY DEVICES >> SELECT A DEVICE ›NOTIFICATIONS BUTTON ON THAT PAGE.

MY DEVICES
FROM YOUR MOBILE APP HOME SCREEN, TAP ON “MY DEVICES” TO SEE LIST OF DEVICES, IF YOU HAVE MULTIPLE DEVICES. CLICK ON THE DEVICE TO GO TO THE “DEVICE DETAILS”.

• From My Devices page you will see
  • Device Name (The name can be changed from Device Details) • Battery level
  • Device SIM card and IMEI #
  • Last seen date/time.
• Click on a device to go to “Device Details” to setup and update the device information at anytime.
• *Device status Types
  • Online: This is when Device status indicates its online and connected to the App.
  • Offline: This is when the device is switched off or ran out of battery or no network signal is detected.

DEVICE DETAILS
FROM YOUR MOBILE APP HOME SCREEN, TAP ON “MY DEVICES” THEN CLICK ON THE DESIRED DEVICE TO ACCESS AND TO GO TO ITS “DEVICE DETAILS”. NOTIFICATIONS | HISTORY | SETTINGS WILL BE EXPLAINED ON THE FOLLOWING PAGES ON THIS CHAPTER

• GEO FENCES:
  SELECT THE DESIRED GEO-FENCE (SUCH AS HOME, SCHOOL, PARK… ETC.) TO RECEIVE ALERTS WHEN THE DEVICE ENTERS OR LEAVES THESE AREAS.

• TRACKING INTERVAL:
  SET UP LOCATION UPLOAD INTERVALS. THIS IS HOW OFTEN DO YOU WISH THE DEVICE TO REPORT THE LOCATION, WE SUGGEST TO SETUP TO 12 HOURS TO ENHANCE BATTERY-SAVING MODE: THIS WILL ENSURE THE DEVICE HAS SUFFICIENT BATTERY POWER FOR ANY POTENTIAL SOS ALERTS.

GEO-FENCE
GEO FENCING, ALSO KNOWN AS “SAFE ZONES,” CAN BE SET UP FROM THE MOBILE APP; YOU CAN ADD, EDIT OR REMOVE A GEO-FENCE AREA. ONCE A GEO FENCE IS CREATED YOU CAN SELECT THE FENCE(S), FROM DEVICE DETAILS PAGE, TO RECEIVE ALERTS WHEN ENTERING OR EXITING A GEO-FENCE AREA.

ADD GEO FENCE:

• CLICK ON NEW FENCE BUTTON FIRST THEN SET A PERIMETER ON THE MAP
• CLICK ON SAVE BUTTON AND ENTER THE FENCE NAME (SUCH AS HOME, DOCTOR’S OFFICE, PARK… ETC.). RECOMMENDED GPS RADIUS OF 1000 FEET OR HIGHER TO REDUCE FALSE ALERTS.
  YOU CAN SETUP MULTIPLE GEO FENCE LOCATIONS AS NEEDED.

DELETE GEO FENCE:
TO DELETE A GEO FENCE, CLICK ON THE DESIRED FENCE FIRST, THEN CLICK ON DELETE BUTTON

LOCATION HISTORY
THE HISTORICAL ROUTE, ALSO KNOWN AS LOCATION HISTORY, WILL DISPLAY THE HISTORICAL ROUTE OF ANY DAY/TIME WITHIN THE PAST 365 DAYS. TO HELP YOU SEE THE PRESENT AND PAST PLACES VISITED.

SET CONTACT INFO
FROM YOUR MOBILE APP HOME SCREEN, TAP ON DEVICES SELECT YOUR DEVICE, CLICK ON “SETTINGS” THEN “SMS ALERTS PHONE#” & “ALERTS E-MAIL”

• SMS ALERTS PHONE:
  THE PERSON’S PHONE NUMBER WHO WILL BE RECEIVING ALERTS FORM THE DEVICE.

• ALERTS E-MAIL:
  THE PERSON’S EMAIL ADDRESS WHO WILL BE RECEIVING ALERTS FORM THE DEVICE.

ENABLING ALERTS
FROM YOUR MOBILE APP HOME SCREEN, TAP ON DEVICES SELECT YOUR DEVICE, CLICK ON “SETTINGS”. YOU WILL SEE THE OPTIONS TO CHOOSE YOUR ALERTS OPTIONS.

SPEED ALERTS:
CHOOSE HOW YOU WISH TO RECEIVE YOUR ALERTS (EMAIL, SMS OR IN-APP NOTIFICATION)

GEO-FENCE ALERTS:
CHOOSE HOW YOU WISH TO RECEIVE YOUR ALERTS (EMAIL, SMS OR IN-APP NOTIFICATION) EVERYTIME THE DEVICE ENTERS OR LEAVES THE GEO FENCE AREA

SET SOS NUMBER
FROM YOUR MOBILE APP HOME SCREEN, TAP ON DEVICES SELECT YOUR DEVICE, CLICK ON “SETTINGS” THEN “SOS PHONE #”

SET SOS PHONE NUMBER:

• LIST OF THE PHONE NUMBER(S) TO RECEIVE NOTIFICATION SMS AND CALLS WHEN THE SOS BUTTON IS TRIGGERED.
• YOU CAN SET UP-TO 3 PHONE NUMBERS.
• PLEASE REMEMBER TO PROGRAM EMERGENCY CONTACT NUMBERS. IT IS NOT MANDATORY FOR ALL THREE AUTHORIZED NUMBERS TO BE SET, HOWEVER A MINIMUM OF ONE MUST ALWAYS BE SET.

ANSWER MODE
FROM YOUR MOBILE APP HOME SCREEN, TAP ON DEVICES SELECT YOUR DEVICE, CLICK ON “SETTINGS”. TO CHOOSE HOW YOU WISH THE DEVICE TO ANSWER AN INCOMING PHONE CALL.

• PRESS TO ANSWER: ALLOW YOUR LOVED ONE TO ANSWER A CALL AT THE COMFORT OF THEIR DEVICE WITH ONE TOUCH OF THE ANSWER CALL BUTTON FROM THEIR SOS TRACKER DEVICE.
• HANDS-FREE AUTO-ANSWER: AUTO PICK-UP SPEAKERPHONE TO SPEAK TO YOUR LOVED ONE ANYTIME AND INSTANTLY KNOW WHEN YOUR LOVED ONE NEEDS YOU.

PHONE BOOK

• FROM YOUR MOBILE APP HOME SCREEN, TAP ON DEVICES SELECT YOUR DEVICE, CLICK ON “SETTINGS” THEN “PHONE BOOK”
• LIMIT YOUR LOVED ONE’S CONTACTS TO ONLY KNOWN FAMILY OR FRIENDS, AND THE MAIN PERSON CARING FOR THE SENIOR MUST BE SET AS THE PRIMARY CONTACT PHONE NUMBER.
• SAVE THE PHONE NUMBERS OF THE FAMILY/FRIENDS.
• ONLY NUMBERS IN THE PHONE BOOK CAN GET THROUGH THE CALLS TO SOS TRACKER, NUMBERS NOT LISTED HERE WILL NOT BE ABLE TO CALL THE NUMBER ASSIGNED TO THE DEVICE.

QUESTIONS?

• CALL US
  877-606-8080

• CONTACT US
  WWW.SUPPORT.SECULIFE.US

• WATCH VIDEOS
  WWW.sECULIFE.US

SAFETY INFORMATION

TO PREVENT INJURY TO YOURSELF AND OTHERS, OR TO AVOID DAMAGE TO THE DEVICE, FIRST READ ALL SAFETY INFORMATION BEFORE USE.

WARNING

• USE MANUFACTURER-APPROVED ACCESSORIES AND SUPPLIES.
• CAUTION – ELECTRICAL OPERATED PRODUCT
• THIS PRODUCT IS NOT A TOY. KEEP OUT OF REACH OF CHILDREN AND PETS UNLESS PROPERLY SUPERVISED. THE PRODUCT CONTAINS SMALL PARTS THAT CAN BE A CHOKING HAZARD.
• DO NOT DROP OR CAUSE AN IMPACT TO THE DEVICE.
• PREVENT THE CHARGING JACK AND CORD FROM COMING INTO CONTACT WITH CONDUCTIVE MATERIALS SUCH AS LIQUIDS, DUST, METALS, PENCIL LEAD, OR AEROSOLS.
• DO NOT STORE YOUR DEVICE IN EXTREMELY HOT OR IN EXTREMELY COLD AREA. RECOMMENDED TO USE YOUR DEVICE FROM 41F TO 95F
• DO NOT STORE YOUR DEVICE NEAR OR ON TOP OF HEATERS, MICROWAVES, HOT COOKING EQUIPMENT, OR HIGH-PRESSURE CONTAINERS.
• DO NOT USE YOUR DEVICE WHILE CHARGING OR TOUCH WITH WET HANDS.
• THE DEVICE AND USB CABLE SHOULD BE PERIODICALLY EXAMINED FOR BREAKS, CRACKS, OR FRAYING, WHICH COULD RISK FIRE, ELECTRICAL SHOCK, OR PERSONAL INJURY. IF DAMAGED, THE USB CABLE SHOULD BE REPLACED OR REPAIRED BEFORE USE.
• KEEP OUT OF REACH OF CHILDREN AND PETS; SMALL PARTS ARE A CHOKING HAZARD.

CAUTION

• DO NOT DISASSEMBLE, MODIFY, OR REPAIR THE UNIT.
• ANY CHANGES OR MODIFICATIONS TO YOUR DEVICE CAN VOID YOUR MANUFACTURER’S WARRANTY. IF YOUR DEVICE NEEDS SERVICING, CONTACT CUSTOMER SUPPORT.
• DO NOT DISASSEMBLE OR PUNCTURE THE BATTERY, AS THIS CAN CAUSE EXPLOSION OR FIRE.
• DO NOT PAINT OR PUT STICKERS ON YOUR DEVICE. PAINT AND STICKERS CAN CLOG MOVING PARTS AND PREVENT PROPER OPERATION.
• IF YOU ARE ALLERGIC TO PARTS OF THE DEVICE, YOU MAY EXPERIENCE ITCHING, ECZEMA, OR SWELLING OF THE SKIN. WHEN THIS HAPPENS, STOP USING THE DEVICE AND CONSULT YOUR PHYSICIAN.
• ALLOWING UNQUALIFIED PERSONNEL TO SERVICE YOUR DEVICE MAY RESULT IN DAMAGE AND WILL VOID YOUR MANUFACTURER’S WARRANTY.

References

• GPS Locator Device to Track your Kids, Young, Adults & Seniors

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