INALTO IFLW500 Front Load Washing Machine User Manual

INALTO IFLW500 Front Load Washing Machine

Product Information

Model:

• IFLW500 (5.0kg washing capacity)
• IFLW600 (6.0kg washing capacity)

Brand: InAlto

Distributor:

• Residential Group Pty Ltd (for Australia)
• Applico Ltd (for New Zealand)

Features:

• Front load washing machine
• Recommended for use in all Australian homes
• Comes with parts and labor warranty that can be registered online
• Support teams available to answer any questions and provide assistance
• Transport bolts need to be reinstalled by a specialized person
• Accumulated water needs to be drained out of the machine before handling
• Caution needs to be taken when handling the machine; do not hold each protruded part on the machine while lifting and do not use the machine door as a handle during conveyance
• Avoid washing rigid items such as coins, screws, or stones, as they may cause serious damage to the machine’s drum
• The product needs to be disposed of as a special waste item and collected separately for treatment

Product Usage Instructions

1. Installation:
   Follow the instructions provided in the user manual carefully to install the washing machine properly. Make sure transport bolts are reinstalled by a specialized person and accumulated water is drained out of the machine.

2. Operating Instructions:
   Select the appropriate washing cycle and settings as per your requirements. Load the machine with clothes and detergent, making sure to avoid adding rigid items such as coins, screws, or stones. Close the door and press the start button. Monitor the machine during operation to ensure there are no issues.

3. Cleaning & Maintenance:
   Regularly clean the washing machine to maintain optimal performance. Follow the instructions provided in the user manual for proper cleaning and maintenance. Avoid using abrasive cleaners or solvents that may damage the machine. Check for any damages or faults and contact the support team if necessary.

4. Troubleshooting:
   If you experience any issues with the washing machine, consult the troubleshooting section of the user manual. If the issue persists, contact the support team for assistance.

Customer Care
InAlto recommends the use of original spare parts. When contacting our customer service team on 1300 11 4357, please ensure that you have the following information at hand (which can be found on your appliances’ rating plate).

• Model Number
• Serial Number

Safety Instructions
For your safety, the information in this manual must be followed to minimise the risk of fire or explosion, electric shock, or to prevent property damage, personal injury or loss of life.

• This appliance is not intended for use by persons(including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• The new hose-sets supplied with the appliance are to be used and the old hose-sets should not be reused.
• The openings must not be obstructed by a carpet.
  Model| Washing Capacity| Water Pressure
  ---|---|---
  IFLW500| 5.0kg| 0.05-1MPa
  IFLW600| 6.0kg| 0.05-1MPa

Explanation of the following signal words:
WARNING
This signal word indicates a potentially dangerous situation that may result in death or serious injuries unless it’s avoided.

CAUTION
This signal word indicates a potentially dangerous situation that may result in slight or minor injuries or damage to property and the environment.

NOTE
This signal word indicates a potentially dangerous situation that may result in slight or minor injuries.

WARNING

POTENTIAL ELECTRIC SHOCK

• This appliance is for indoor & domestic use only.
• Do not position the washing machine in a humid location.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.
• Damage due to improper use or repairs made by unqualified personnel will void your warranty. The producer will assume no liability for any eventual damages caused by misuse of the product or non-compliance with these instructions.
• The new hose sets supplied with the appliance are to be used and the old hose sets should not be reused.
• Before performing any maintenance on the device, unplug the appliance from the mains.
• Always unplug the machine and turn off the water supply after use. The max. inlet water pressure, in pascals. The min. inlet water pressure, in pascals.
• To ensure your safety, the power plug must be inserted into an earthed three-pole socket. Check carefully and make sure that your socket is properly and reliably earthed.
• Make sure that the water and electrical devices are connected by a qualified technician in accordance with the manufacturer’s instructions and local safety regulations.

RISK TO CHILDREN

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Children of less than 3 years of age should be supervised to ensure they do not play with the appliance.
• The glass door may be very hot during the operation. Keep kids and pets far away from the machine during the operation very wet rooms as well as in the rooms with explosive or caustic gas.
• Remove all packaging and transport bolts before using the appliance. Otherwise, serious damage may result.
• Plug must be accessible after installation.

RISK OF EXPLOSION

• Do not wash articles that have been cleaned in, washed in, soaked in, or dabbed with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry cleaning solvents, kerosene, etc.) This may result in fire or explosion.
• Beforehand, thoroughly rinse any such items by hand.

RISK OF DAMAGING THE APPLIANCE

• Your product is only for home use and is only designed for textiles suitable for machine washing.
• Do not climb up and sit on top cover of the machine.
• Do not lean against the machine door.
• Cautions during Handling Machine:
  1. Transport bolts shall be reinstalled to the machine by a specialized person.
  2. The accumulated water shall be drained out of the machine.
  3. Handle the machine carefully. Never hold each protruded part on the machine while lifting. Machine door can not be used as the handle during the conveyance.
  4. This appliance is heavy. Transport with care.
• Do not close the door with excessive force. If it is difficult to close the door, check if there are clothes obstructing the seal.
• Do not wash carpets.

OPERATING THE APPLIANCE

• Before washing the clothes at first time, the product should be operated in one round of the whole procedure without the clothes inside.
• Do not wash flammable and explosive or toxic solvents.
• Do not use gasoline and alcohol etc. as detergents. Please only select the detergents suitable for machine washing, especially for drums.
• Make sure that all pockets are emptied. Sharp and rigid items such as coins, screws or stones etc. may cause serious damage to this machine.
• Please check whether the water inside the drum has been drained before opening its door. Please do not open the door if there is any water visible.
• Be careful of burning when the product drains hot washing water.
• Never refill the water by hand during washing.
• After the program is completed, please wait for two minutes to open the door.

DISPOSAL
Do not dispose this product as unsorted municipal waste. Collection of such waste separately for special treatment is necessary. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. The symbol on the product indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment.

Disposal must be carried out in accordance with local environmental regulations for waste disposal. For more detailed information about the treatment, recovery and recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Your Washing Machine

PRODUCT DESCRIPTION NOTE
The images in this user manual are for reference only. Your appliance may appear differently.

ACCESSORIES

INSTALLATION INSTRUCTIONS

IMPORTANT
If the power cord is damaged, it must be replaced by Residentia Group or one of it’s authorized service representatives. Please contact 1300 11 HELP (4357) and ensure the appliance is completely disconnected from the power supply.

WARNING

• Stability is important to prevent the product from moving!
• Make sure that the product should not stand on the power cord.
  • Before installing the machine, the location must be:
  1. Rigid, dry, and a level surface
  2. Avoiding direct sunlight
  3. Sufficient ventilation
  4. Room temperature is above 0°C
  5. Kept far away from the heat resources such as coal or gas.

UNPACKING THE WASHING MACHINE

WARNING

• Packaging material (e.g. Films, Styrofoam) can be dangerous for children.
• There is a risk of suffocation! Keep all packaging well away from children.
  1. Remove the cardboard box and styrofoam packaging.
  2. Lift the washing machine and remove the base packing. Ensure the small triangle foam at the base of the machine is removed. If not, lay the unit down on its side surface, then remove the small foam from the unit bottom manually.
  3. Remove the tape securing the power supply cord and drain hose.
  4. Remove the inlet hose from the drum.
  5. Remove the transportation bolts.

WARNING

• You must remove the transport bolts from the rear of the machine operating the appliance
• You’ll need the transport bolts again if you move the appliance, so ensure that they are kept in a safe place.
  • Please take the following steps to remove the bolts:
  1. Loosen 4 bolts with a spanner and then remove them.
  2. Stop the holes with transport hole plugs.
  3. Keep the transport bolts properly for future use.

LEVELLING THE WASHING MACHINE

WARNING
The lock nuts on all four feet must be screwed tightly against the housing

1. Check if the legs are closely attached to the cabinet. If not, please turn them to their original positions tighten the nuts.
2. Loosen the lock nut turn the feet until it is closely in contact with the floor.

Adjust the legs and lock them with a spanner. Make sure the machine is steady.
CONNECT THE WATER SUPPLY HOSE

WARNING

• To prevent leakage or water damage, follow the instructions in this chapter.
• Do not kink, crush, modify or sever the water inlet hose.
• For the model equipped with a hot valve, connect it to a hot water tap with a hot water supply hose. Energy consumption will decrease automatically for some programs.

Connect the inlet pipe as indicated, There are two ways to connect the inlet pipe.

• Connection between ordinary tap and inlet hose.
  1. Loosen clamp nut and four bolts
  2.  Tighten clamp nut
  3. Press slide bushing, insert inlet hose into connecting base
  4. Connection finished
• The connection between screw tap and inlet hose.
  1. Tap with threads and inlet hose slide bushing
  2. Special tap for washing machine
  3. Connect the other end of inlet pipe to the inlet valve at the backside of the product and fasten the pipe tightly clockwise.

DRAIN HOSE

WARNING

• Do not kink, crush, modify, sever or protract the drain hose.
• Position drain hose properly, otherwise damage might result of water leakage.

There are two ways to place the end of the drain hose:

1. Put it into the water trough.
2. Connect it to the branch drain pipe of the trough. NOTE: If the machine has drain hose support, please install it like the following:

WARNING:
When installing drain hose, fix it properly with a cable tie. • If drain hose is too long, do not force it into the washing machine as it will cause abnormal noises.

Operating Instructions

FIRST TIME USE
CAUTION

• Prior to using the washing machine, ensure that it is correctly installed.
  Before first use, the washing machine r•nust perform one cycle without any clothes inside using the following steps:

  1. Connect the power source and water.
  2. Insert a small amount of detergent into the detergent drawer and close it.
  3. Turn the Program dial to select any program. ‘Cotton 600 C’ program is recommended.
  4. Press the “Start/ Pause” button on the appliance.
  5. Allow the program to complete its full cycle.
  6. Your machine is now ready for use.

PREPARATION PROCEDURE FOR WASHING YOUR LAUNDRY

NOTE
Detergent only needs to be added in “Case l” after selecting pre-washing for machines with this function.

WASHING **NOTE
** The images in this user manual are for reference only. Your appliance may appear differently.

AFTER WASHING
The appliance will sound an alert and the display with show “End” after the washing cycle is complete. and the power supply will be powered off automatically. Then unload your laundry.

WASHING CONSIDERATIONS

• The working condition of the washer should be (0-40) oc. If used under OOC, the inlet valve and draining system may be damaged. If the machine is placed under the condition of OOC or less, then it should be transferred to normal ambient temperature to ensure the water supply hose and drain hose are not frozen before use.

Please check the labels and the explanation of using detergent before wash. Use non-foaming or less-foaming detergent suitable for machine washing properly. NOTE
When washing a single item, we recommend adding one or two more laundry items to your load to avoid the machine from being unbalanced, allowing for a smooth undisrupted cycle and a smooth draining process.

WARNING
Do not wash clothes that have come into contact with kerosene, gasoline, alcohol, and other flammable materials.

THE USAGE OF DETERGENT AND WASHING POWDER

• Before machine washing powder or fabric softener is poured into the detergent box, we recommend that you use some water for dilution to prevent the inlet of the detergent box from being blocked and overflowing while filling the water.
• Please choose the suitable type of detergent for the various washing temperature to get the best washing performance with less water and energy consumption.

THE DETERGENT DISPENSER CAUTION

• Pre-wash detergent
• Main wash detergent
  Softener

CAUTION
Detergent only needs to be added in “Case l” after selecting pre-washing for machines with this function. THE USAGE OF DETERGENT AND WASHING POWDER

• Before machine washing powder or fabric softener is poured into the detergent box, we recommend that you use some water for dilution to prevent the inlet of the detergent box from being blocked and overflowing while filling the water.
• Please choose the suitable type of detergent for the various washing temperature to get the best washing performance with less water and energy consumption.

WASHING PROGRAMS

• COTTON
  The cotton washing programs are suitable to wash durable, heat-resistant textiles made of cotton or linen.

• DENIM
  Suitable for washing all types of denim.

• DELICATE
  This program has a gentle water flow. Suitable for delicate, washable textiles such as silk, satin, synthetic fibres or blended fabrics.

• COTTON ECO
  Cotton Eco is for a normally soiled cotton load at rated capacity. This program uses lower temperatures and less water over a longer time than the standard Cotton program. By using less energy over an extended period makes it more economical.

• SPIN ONLY
  This program spins the load at the selected spin speed chosen. This setting can be used after a wash to remove excess water. However, the clothing will not be fully dry.

• RINSE & SPIN
  This program simply rinses the load and then spins it. This setting doesn’t use any form of detergent and isn’t used as a form of deep cleaning. It rinses the clothing with clean water and then spins at a fast speed to remove any moisture from the load. Suppose you have allergies or sensitive skin that can be irritated by washing detergent. In that case, this form of rinse can be helpful to run after a wash to remove any detergent residue left on clothing.

• HYGIENE 900C
  This program should be reserved for brightening whites, removing stubborn stains on cotton or linen, killing bacteria on heavily soiled items or performing a routine drum clean maintenance wash on your machine.

• CAUTION
  Hot water can shrink and damage clothes, even causing the colours to fade with some fabrics. To prevent this damage to your laundry, please read the labels on your clothing to see if they are suitable for high temperatures before choosing this program.

• MIX
  This program is suited for mixed fabric loads that require a more intense cleaning cycle. Ensure label warnings on garments are conformed to.

• QUICK ’45
  Suitable to wash lightly dirty clothes quickly.

• QUICK ’15
  Suitable for light loads with light soiling of which you would like to be cleaned quickly. This setting performs better when loaded lightly, as it is a fast spin. This setting is perfect if you have a washing emergency and need a piece of clothing as quickly as possible. This is a cold wash, therefore energy-efficient.

OPTIONAL WASHING PROGRAMS

SPEED
Press this button to select your desired amount of times to spin.

DELAY
After choosing your wash settings, press the Delay button to choose a delayed start time of up to 24 hours.

PRE-WASH
This program provides an extra cycle for heavily or excessively soiled clothing on a low temperature before the primary wash cycle begins. This will give a deeper wash of your clothing.
NOTE! You need to put detergent into the Case (l) when it is selected

EXTRA RINSE
This function adds an extra rinse cycle to your program. It is ideal for large loads and garments belonging to people with sensitive skin. But you should be aware that this function will increase water consumption.

CHILD LOCK
Simultaneously press the Delay and Function buttons for 3 seconds until you hear 3 beeps to activate the child lock. Repeat this process to deactivate the child lock.
When you program has finished, “END” and “CL” will fash alternatively on your display.

Energy test program: Cotton ECO.
Speed: the highest speed; Other as the default. Half load for 6.0Kg machine: 3.0KG.

“Cotton ECO” is the standard washing program to which the information in the label and the fiche relates, and it is suitable to clean normally soiled cotton laundry and is the most efficient program in terms of combined energy and
water consumptions for washing that type of cotton laundry, that the actual water temperature may differ from the declared cycle temperature.
NOTE!

• The parameters in this table are only for user’s reference. The actual parameters are maybe different with the parameters in above mentioned table.
• Some models have intelligent weighing function, please refer to the actual product.

Cleaning & Maintenance

WARNING!
Before you begin maintenance, please unplug the machine and close the tap.

CLEANING THE CABINET

Proper maintenance on the washing machine can extend its working life. The surface can be cleaned with diluted non-abrasive neutral detergents when necessary. If there is any water overflow, use the wet cloth to wipe it off immediately. No sharp items are allowed.

NOTE!
Formic acid and its diluted solvents or equivalent are forbidden, such as alcohol, solvents or chemical products, etc.

CLEANING THE DRUM
The rusts left inside the drum by the metal articles shall be removed immediately with chlorine-free detergents. Never use steel wool.
NOTE!
Don’t put laundry in the washing machine during the drum cleaning.

CLEANING THE DOOR SEAL AND GLASS
Wipe the glass and seal after each wash to remove lint and stains. If lint builds up it can cause leaks. Remove any coins, buttons and other foreign objects from the seal after each wash.

Before you begin maintenance, please unplug the machine and close the tap.

CLEANING THE CABINET
Proper maintenance on the washing machine can extend its working life. The surface can be cleaned with diluted non-abrasive neutral detergents when necessary. If there is any water overflow, use the wet cloth to wipe it off immediately. No sharp items are allowed. NOTE!
Formic acid and its diluted solvents or equivalent are forbidden, such as alcohol, solvents or chemical products, etc.

CLEANING THE DRUM
The rusts left inside the drum by the metal articles shall be removed immediately with chlorine-free detergents. Never use steel wool.
NOTE!
Don’t put laundry in the washing machine during the drum cleaning.

CLEANING THE DOOR SEAL AND GLASS
Wipe the glass and seal after each wash to remove lint and stains. If lint builds up it can cause leaks. Remove any coins, buttons and other foreign objects from the seal after each wash.

CLEANING THE INLET FILTER

NOTE!
Inlet filter must be cleaned if there is less water. Washing the filter in the tap:

1. Close the tap.
2. Remove the water supply hose from the tap.
3. Clean the filter.
4. Reconnect the water supply hose.

Washing the filter in washing machine:

1. Screw off the inlet pipe from the rear of the machine.
2. Pull out the filter with long pliers.
3. Use a brush to clean the filter.
4. Reconnect the inlet pipe.

NOTE!

• If the brush is not clean, you can pull out the filter washed separately.

Reconnect, turn on the tap.

CLEAN THE DETERGENT DISPENSER

1. Press down the arrow location on softener cover inside the dispenser drawer.
2. Lift the clip up and take out softener cover and wash all grooves with water.
3. Restore the softener cover and push the drawer into position.

NOTE!
Do not use alcohol, solvents or chemical products to clean the machine.

CLEANING THE DRAIN PUMP FILTER

WARNING!

• Be careful of the hot water!
• Allow detergent solution to cool down.
• Unplug the machine to avoid electrical shock before washing.
• Drain pump filter can filter the yarns and small foreign matters from the washing.
• Clean the filter periodically to ensure the normal operation of washing machine.

CAUTION!

• Make sure that valve cap is reinstalled properly, cap plates should be inserted aligning to hole plates otherwise water may leak;
• Rotate lower cover cap directly to make water run into basin.
• When the appliance is in use and depending on the program selected there can be hot water in the pump. Never remove the pump cover during a wash
  cycle, always wait until the appliance has finished  the cycle, and is empty. When replacing the cover, ensure it is securely re-tightened.

Troubleshooting

OPERATION IN CASE OF EMERGENCY

In the event of an emergency you should: Switch off all controls.

• Switch the washing machine off at the power point or at the fuse box.
• Call the Residentia Support Team on 1300 11 HELP (4357).

Some minor faults can be fixed by referring to the instructions given in the Troubleshooting section below. There is also a self-help section online at https://support.residentiagroup.com.au/

When the washing machine experiences a fault, please contact the Residentia Group support team on:
Telephone: 1300 11 HELP (4357).
WARNING! Never dismantle the washing machine.

ERROR MESSAGES AND SOLUTIONS

Technical Specifications

Below outlines the technical specifications for your lnAlto Washing Machine .

TESTING METHODS

IFLW500
ADDITIONAL INFORMATION FOR Standard performance
TESTING : (AS/ NZS 2040.1:2005+Amdt1-2007+Amdt2-2009)

• Water connections : Cold & hot water connection
• Water supply pressure : 320 kPa
• Warm wash Program: Cotton ECO
• Display: 6:15 Cold wash program: Cotton Cold (no temperature display is cold wash)
• Detergent type : Drum detergent
• Detergent quantity: Default
• Adding detergent: The detergent is dissolved and added as Paragraph B7.3 of AS/NZS 2040.1 The detergent shall be dissolved in IL of water
• Anti-sudsing agent : Max
• Test load mass: 5.0kg
• Water consumption: 51L
• Test Voltage: 220-240V-, 50Hz

NOTE!
This product is subject to continuous improvement, specification are subject to change without prior notice.

• IFLW600
  ADDITIONAL INFORMATION FOR Standard performance

• TESTING: (AS/ NZS 2040.1:2005+Amdt1-2007+Amdt2-2009)

• Water connections : Cold & hot water connection

• Water supply pressure: 320 kPa

• Warm wash Program: Cotton ECO Display:6:OO

• Cold wash program: Cotton Cold (no temperature display is cold wash)

• Detergent type: Drum detergent

• Detergent quantity : Default

• Adding detergent:
  The detergent is dissolved and added as Paragraph B7.3 of AS/NZS 2040.1
  The detergent shall be dissolved in IL of water

• Anti-sudsing agent : Max

• Test load mass: 6.0kg

• Water consumption: 61 L

• Test Voltage: 220-240V-, 50Hz

Warranty Information

AUSTRALIAN WARRANTY TERMS & CONDITIONS LAUNDRY APPLIANCES

This document sets out the terms and conditions of the product warranties for Residentia Group Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should you require service for your Appliance.

1. IN THIS WARRANTY

   • ‘acceptable quality’ as referred to in clause 10 of this warranty has the same meaning referred to inthe ACL;
   •  ‘ACL’ means Trade Practices Amendment (Australian Consumer Law) Act (No.2) 2010;
   • ‘Appliance’ means any Residentia Group product purchased by you accompanied by this document;
   • ‘ASR’ means Residentia Group authorised service representative;
   •  ‘Residentia Group’ means Residentia Group Pty Ltd of 165 Barkly Avenue Burnley VIC, ACN 600 546 656  in respect of Appliances purchased in Australia;
   • ‘major failure’ as referred to in clause 10 of this warranty has the same meaning referred to in the ACL and includes a situation when an Appliance cannot be repaired or it is uneconomic for Residentia Group, at its discretion, to repair an Appliance during the Warranty Period;
   • ‘Warranty Period’ means:
   • where the Appliance is used for personal,domestic or household use (i.e. normal single family use) as set out in the instruction manual, the Appliance is warranted against manufacturing defects for 24 months (or 36 months where a valid extended warranty registration has occurred), following the date of original purchase of the Appliance;
   • ‘you’ means the purchaser of the Appliance not having purchased the Appliance for re-sale, and ‘your’ has a corresponding meaning.

2. This warranty only applies to Appliances purchased and used in Australia and is in addition to (and does not exclude, restrict, or modify in any way) any non-excludable statutory warranties in Australia.

3. During the Warranty Period Residentia Group or its ASR will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Residentia Group or its ASR may use remanufactured parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Residentia Group. This warranty does not apply to light globes, seals, batteries, filters or similar perishable parts.

4. Parts and Appliances not supplied by Residentia Group are not covered by this warranty.

5. You will bear the cost of transportation, travel and delivery of the Appliance to and from Residentia Group or its ASR. If you reside outside of the service area, you will bear the cost

   • travel of an authorised representative; )
   • transportation and delivery of the Appliance to and from Residentia Group or its ASR, in all instances, unless the Appliance is transported by Residentia Group or its ASR, the Appliance is transported at the owner’s cost and risk while in transit to and from Residentia Group or its ASR.

6. Proof of purchase is required before you can make a claim under this warranty.

7. You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. Residentia Group is not liable in the following situations (which are not exhaustive) :

   •  the Appliance is damaged by:
   1. accident
   2. misuse or abuse, including failure to properly maintain or service
   3. normal wear and tear
   4. power surges, electrical storm damage or incorrect power supply
   5. incomplete or improper installation
   6. incorrect, improper or inappropriate operation
   7. insect or vermin infestation
   8. failure to comply with any additional instructions supplied with the Appliance;
   • the Appliance is modified without authority from Residentia Group in writing;
   • the Appliance’s serial number or warranty seal has been removed or defaced;
   • the Appliance was serviced or repaired by anyone other than Residential Group, an authorized repairer or ASR.

8. This warranty, the contract to which it relates and the relationship between you and Residentia Group are governed by the law applicable where the Appliance was purchased.

9. To the extent permitted by law, Residential Group excludes all warranties and liabilities (other than as contained in this document) including liability for any loss or damage whether direct or indirect arising from your purchase, use or nonuse of the Appliance.

10. For Appliances and services provided by Residentia Group in Australia, the Appliances come with a guarantee by Residentia Group that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. The benefits to you given by this warranty are in addition to your other rights and remedies under a law in relation to the Appliances or services to
    which the warranty relates.

11. At all times during the Warranty Period, Residentia Group shall, at its discretion, determine whether repair, replacement or refund will apply if an Appliance has a valid warranty claim applicable to it.

12. Missing parts are not covered by warranty. Residential Group reserves the right to assess each request for missing parts in a case by case basis. Any parts that are not reported missing in the first week after purchase Will not provide free of charge.

13. To enquire about claiming under this warranty, please follow these steps:

    • carefully check the operating instructions, user manual and the terms of this warranty;
    • have the model and serial number of the Appliance available;
    • have the proof of purchase (e.g. an invoice) available;
    • telephone the numbers shown below.

14. You accept that if you make a warranty claim, Residentia Group and its ASR may exchange information in relation to you to enable Residentia Group to meet its obligations under this warranty.

IMPORTANT
Before calling for service, please ensure that the steps in point 13 have been followed.

Telephone contact
Service: Please call 1300 11 HELP (4357)

The Australian Consumer Law requires the inclusion of the following statement with this warranty:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

NEW ZEALAND WARRANTY TERMS & CONDITIONS LAUNDRY APPLIANCES
To help care for your investment, be sure to register your appliance online. Registration will help you if you need to arrange service in the future, and serves as a record of your purchase — including critical information like model number and serial number —that you can refer to at any time.

Simply visit the below website, or ask your retailer for help: www.inalto.house/nz/registration

WARRANTY:
These products are covered by a warranty for a period of 24 months from the date of purchase, subject to the following conditions*. The warranty covers rectification free of charge of any fault arising from defective materials or components, or faulty workmanship or assembly.
The conditions above mentioned are:

1. That the purchaser carefully follows all instructions packed with the product;
2. That the purchaser and/or installer carefully follows the installation instructions provided and complies with electrical wiring regulations, gas and/or plumbing codes;
3. That the purchaser carefully follows instructions provided in the owner’s handbook relating to the proper use and care of the product and does not use the product for any purpose other than the domestic use for which it has been designed;
4. Commercial use of the product for professional or industrial purposes will void this warranty.;
5. That the product was purchased and installed in New Zealand;
6. That this warranty does not extend to:
   •  optional glass lids for bs apart m claims which relate to mechanical or physical damage thereof at the date of purchase;
   • ‘consumable’ parts such as light bulbs or filters;
   • damage to ceramic glass caused by liquid or solid spill-overs, lack of maintenance, or impact;
   • damage to surface coatings caused by cleaning or maintenance using products not recommended by the owner’s handbook;
   • defects caused by normal wear and tear, accident, negligence, alteration, misuse or incorrect installations;
   • a product dismantled, repaired or serviced by any serviceman other than an authorised service agent;
   • a product not in possession of the original purchaser;
   • damage caused by power outages or surges
   • damage caused by pests (eg. rats, cockroaches etc.)
7. That is the product is a freestanding microwave oven or small appliance it must be returned to the dealer/ retailer for servicing. These products, unless stated otherwise, have a 12-month warranty from the original date of purchase with 24 months on the microwave magnetron; Waste disposers have a 12-month warranty.
8. The provision of service under this warranty is limited by a 25km boundary from the retailer where the product was purchased except for microwaves. Such traveling outside of these limits will incur commercial cost to be paid by you, regulated by the number of kilometers traveled beyond the 25km limit (50km return trip). Microwaves are to be delivered to the nearest authorised service agent by the customer.

Please refer to your user manual for any further conditions that may apply to your specific model.

Nothing herein contained shall be construed in any way as excluding or limiting your rights under the Consumer Guarantees Acts 1993.

For Service please visit www.applico.co.nz/service or contact the dealer/retailer from whom you purchased the product or call the 0800 number listed below. If you are unable to establish the date of purchase or the fault is not covered by this warranty, or if the product is found to be in working order, you will be required to bear all service call charges.

Registration of this warranty constitutes acceptance of the terms and conditions of this warranty.

Should you require any assistance, please call Customer Services on 0800 763 448.

Distributed by Applico Ltd.
www.applico.co.nz
July 2019

After registering your appliance online, we recommend you fill out the below information for your reference and keep this warranty card in a safe place.

THIS WARRANTY IS VALID IN NEW ZEALAND ONLY.

Documents / Resources

| INALTO IFLW500 Front Load Washing Machine [pdf] User Manual
IFLW500 Front Load Washing Machine, IFLW500, Front Load Washing Machine, Washing Machine
---|---

References

• Applico
• Applico

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>