Epson EcoTank ET-2720 Wireless Supertank Printer User Manual
- June 10, 2024
- Epson
Table of Contents
Epson EcoTank ET-2720 Wireless Supertank Printer
IMPORTANT: Before using this product, make sure you read these instructions and the safety instructions in the online User Manual.
Unpack
Note: Do not open the ink bottles until you are ready to fill the ink
tanks. The ink bottles are vacuum-packed to maintain reliability.
Remove all protective materials from the product.
Note: Do not turn on the product yet.
Fill ink tanks
Warning: Keep the ink bottles out of the reach of children and do not
drink the ink.
Caution: This product requires careful handling of ink. If ink spills,
wipe it off immediately with a damp towel to avoid permanent stains. If ink
gets on your clothes or belongings, it may not come off.
Note:
- Epson cannot guarantee the quality or reliability of non-genuine ink.
- Use the ink bottles included with the printer to set up the product. Part of the ink will be used to charge the print head. These bottles may print fewer pages compared with replacement ink bottles.
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Open the ink tank cover and the cap for the black ink tank.
Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank. -
Unpack the black (BK) ink bottle. Hold the ink bottle upright and slowly turn the bottle cap to remove it.
Caution: Do not shake or squeeze the ink bottle. Do not touch
the top of the ink bottle after its cap is removed. -
Place the top of the ink bottle on the filling port, then slowly stand the bottle upright to insert it, as shown.
Note: Do not force the bottles into position; they are keyed
for each color. -
Wait for the ink to fill the tank. Do not squeeze the bottle.
Note: Ink flows into the tank and stops automatically when the
ink tank is filled to the upper line. If ink does not flow from the bottle,
lift and reinsert the bottle.
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When the ink tank is full, remove the ink bottle and securely close it with the bottle cap.
Note: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. If any ink remains in the bottle, store the bottle upright and top off the ink tank after completing initial setup. -
Close the black ink tank cap.
-
Repeat the previous steps for the other colors.
Caution: After setup, periodically inspect the ink levels to ensure they do not fall below the lower lines. Prolonged use when any level is lower than the line could damage the product. See the online User’s Guide for refilling instructions. -
Close the ink tank cover.
-
Connect the power cord to the back of the product and to an electrical outlet.
Caution: Do not connect to your computer yet.
-
Raise the control panel, then press the power button to turn on the product. The power light flashes.
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Select your language.
Note: You can change this setting later using the product’s control panel. For more information, see the online User’s Guide. -
When instructed to see the Start Here sheet, press and hold the help button for 5 seconds.
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Press the start button to start ink charging.
Note: Ink charging takes about 10 minutes. When the power light stops flashing, ink charging is complete. Once the initial setup of the printer is complete, you can top off the ink tanks with any remaining ink. See the online User’s Guide for instructions.
Caution: Do not unplug or turn off the product, or open the inner cover while the product is charging or you’ll waste ink. -
Press the OK button to proceed with the initial setup.
-
Follow the on-screen instructions to adjust the print quality of your product.
Note:- You need to load paper before you can adjust the print quality. See “Load paper” below for details.
- Select Adjust Later if you want to adjust the print quality later. For more information, see the online User’s Guide.
Load Paper
See the online User’s Guide for information about loading capacity, available paper types and sizes, and loading envelopes.
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Make sure the product is not charging ink. Open the feeder guard then raise the paper support and tilt it backward slightly.
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Slide the edge guides all the way out.
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Load paper, glossy or printable side up and short edge first, in the middle of the rear paper feed slot.
Note: Make sure the paper is under the mark inside the edge guides. -
Slide the edge guides against the paper, but not too tightly.
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Close the feeder guard.
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Pull out the output tray, then raise the paper stopper.
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Select the paper settings on the product’s control panel.
Install Software
Note: If you are using a Mac or your computer does not have a CD/DVD drive, an Internet connection is required to obtain the product software. To print from a Chromebook™, go to www.epson.com/support/gcp (U.S.) or www.epson.ca/support/gcp (Canada) for instructions.
-
Make sure the product is NOT CONNECTED to your computer.
Windows®: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable. -
Insert the product CD (Windows only) or download and run your product’s software package. For the latest software, visit www.epson.com/support/et2720 (U.S.) or www.epson.ca/support/et2720 (Canada).
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Follow the instructions on the computer screen to run the setup program.
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When you see the Select Your Connection screen, select one of the following:
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Wireless connection
In most cases, the software installer automatically attempts to set up your wireless connection. If the setup is unsuccessful, you may need to enter your network name (SSID) and password. -
Direct USB connection
Make sure you have a USB cable (not included) ready.
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Mobile and Voice-activated Printing
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Print directly from your iOS device. Simply connect your printer and device to the same network and tap the action icon to select the print option.
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Print directly from your Android™ (v4.4 or later) device*. Simply connect your printer and device to the same network and tap the menu icon to select the print option.
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Print from wherever you are, next to your printer or remotely, with Epson Connect™ and Google Cloud Print™. Learn more at www.epson.com/connect (U.S.) or
www.epson.ca/connect (Canada). -
Use voice-activated assistants to print a variety of creative and everyday items from your Epson product. Simply add your product to an Epson Connect account, then link the account to a voice-activated assistant. See www.epson.com/voice (U.S.) or www.epson.ca/voice (Canada) for more information.
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May require the Epson Print Enabler or Mopria Print Service app from Google Play™.
Any problems?
The Network setup was unsuccessful
- Make sure you select the right network name (SSID).
- Restart your router (turn it off and then on), then try to connect to it again.
- The printer can only connect to a network that supports 2.4 GHz connections. If your router offers both 2.4 GHz and 5 GHz connections, make sure 2.4 GHz is enabled.
- If you see a firewall alert message, click Unblock or Allow to let setup continue.
- If your network has security enabled, make sure you enter your network password (WEP key or WPA passphrase) correctly. Be sure to enter your password in the correct case.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any clogged nozzles. Then clean the print head, if necessary. See the online User’s Guide for more information. The product’s screen is dark. Make sure your product is turned on, and press any button to wake it from sleep mode. Setup is unable to find my product after connecting it with a USB cable. Make sure your product is on and securely connected as shown:
Any questions?
User’s Guide
Windows: Click the icon on your desktop or Apps screen to access the
online User’s Guide.
Mac : Click the icon in Applications/Epson Software/Guide to access the
online User’s Guide. If you don’t have a User’s Guide icon, go to the Epson
website, as described below.
Videos
Visit www.epson.com/support/et2720videos (U.S.) or www.epson.ca/support/et2720videos (Canada) to view support videos.
Technical support
Visit www.epson.com/support/et2720 (U.S.) or www.epson.ca/support/et2720 (Canada) to download drivers, view manuals, get FAQs, or contact Epson. Call 562-276-4382 (U.S.) or 905-709-3839 (Canada), 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long- distance charges may apply.
Recycling
Epson offers a recycling program for end-of-life hardware and ink bottles. Please go to www.epson.com/recycle (U.S.) or www.epson.ca/recycle (Canada) for information on how to return your products for proper disposal.
Need paper and ink?
Ensure brilliant results with Epson specialty papers, engineered specifically for Epson printers. Find specialty papers and Epson Genuine Ink at www.epson.com (U.S. sales) or www.epson.ca (Canadian sales) and at Epson authorized resellers. Call 800-GO-EPSON (800-463-7766).
Trademark
EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation. Designed for Excellence is a trademark of Epson America, Inc. Mac is a trademark of Apple Inc., registered in the U.S. and other countries. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google LLC.
General Notice: Other product names used herein are for identification
purposes only and may be trademarks of their respective owners. Epson
disclaims any and all rights in those marks.
This information is subject to change without notice. © 2018 Epson America,
Inc., 11/18
FAQs
What is the difference between a genuine Epson ink cartridge and a non- genuine ink cartridge?****
Non-genuine ink cartridges are not produced by Epson. They may have different performance and reliability than genuine Epson ink cartridges.
What is a print head?****
The print head is a component inside the printer that sprays ink onto paper. It is made up of many nozzles that spray ink onto paper.
What is a nozzle check pattern?****
A nozzle check pattern is a test page that you can print to check if nozzles are clogged or to replace an ink cartridge.
How do I clean a clogged nozzle?****
You can clean a clogged nozzle by performing a nozzle check or cleaning the print head. See “Cleaning the print head” on page 15 for more information about how to clean the print head.
How do I perform a nozzle check?****
See “Printing a nozzle check pattern” on page 14 for more information about how to perform a nozzle check.
How long does ink last in Supertank printer?****
The Expression ET-2750 EcoTank wireless all-in-one offers revolutionary cartridge-free printing with easy-to-fill, supersized ink tanks. It includes up to 2 years of ink in the box1.
How does a Supertank printer work?****
Supertank printers differ from traditional inkjet printers in that the printhead is connected via a tube system that draws ink from high-capacity ink tanks, which are filled and refilled via high-capacity ink bottles, eliminating the need for ink cartridges.
Do supertank printers dry out?****
The EcoTank is still an inkjet printer so it’s still susceptible to ink drying up leading to clogged tubes or cartridge nozzles.
What are the benefits of an all-in-one printer?****
An all-in-one printer is designed to support today’s trend toward wireless networks and increased mobile connectivity. This means you can perform multiple tasks from your tablet, smartphone, or laptop. You can print from the cloud, and utilize the scanning function to scan, share, and store files.
Are supertank printers better?****
Some supertank printers have printing yields that are significantly higher than the ones I tested. Yes, supertank printers cost more than a standard inkjet printer upfront, but for most users, it won’t take long to recoup that initial expenditure compared to paying for ink cartridges.
Is EcoTank ink waterproof?****
Epson’s new EcoTank pigment ink, DURABrite ET INK, delivers prints that are sharp, clear, and water-resistant, even in barcode mode.
Do supertank printers clog?****
The only thing to be aware of is that you’ll need to print fairly regularly (probably at least monthly, but check the user guide to be sure) to make sure the printer doesn’t dry out. If it’s not used regularly, it’s possible that the print heads could dry out or clog
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