VG2239smh 22 Inch Full HD Monitor

Product Information:

The VG2239smh Display is a visual solution product from
ViewSonic that offers innovative and simple features for your
display needs. The product is designed to exceed the world’s
expectations for technological evolution, innovation, and
simplicity. The display is a high-quality product with high-voltage
parts that requires careful handling to avoid damage. It is
recommended to sit at least 18/45cm away from the monitor to avoid
eye strain, and leaving 10cm of open space around the monitor for
ventilation safety purposes while installing. The product comes
with a limited warranty and complies with various safety standards
like FCC, CE conformity for European countries, RoHS2 compliance,
Indian Restriction of Hazardous Substances, and Product Disposal at
End of Product Life.

Product Usage Instructions:

1. Read the instructions carefully before using the equipment, and
   keep them in a safe place.

2. Carefully handle the display while moving it.

3. During installation, provide 10cm of open space around the
   monitor for ventilation safety purposes.

4. Set the timing mode and adjust the screen image as per your
   requirements.

5. Use the OSD menu tree and explanation for better understanding
   of the product settings.

6. While cleaning or maintaining the product, follow safe cleaning
   practices.

7. Do not use this equipment near water or expose it to rain or
   moisture.

8. Avoid exposing the monitor to direct sunlight or other
   sources.

9. If you notice smoke, an abnormal noise or a strange odor,
   immediately switch off the display and contact your dealer or
   ViewSonic.

10. Do not try to circumvent the safety provisions of the polarized
    or grounding-type plug.

By following these usage instructions, you can ensure the safe
and efficient use of the VG2239smh Display. In case of any queries
or concerns related to product usage, contact the customer service
mentioned in the manual.

VG2239smh Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
Model No. VS17286 P/N: VG2239SMH-2

Thank you for choosing ViewSonic
As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic !

Contents
1. Cautions and Warnings ………………………………. 1 2. Getting Started …………………………………………… 4
2-1. Package Contents……………………………………………………. 5 2-2. The Exterior of the Monitor………………………………………… 6 2-3. Hardware Installation ……………………………………………….. 7 2-4. Quick Installation……………………………………………………. 11 2-5. Power On ……………………………………………………………… 12 2-6. Driver Installation (Windows 10 Setup) ……………………… 13
3. Adjusting the Screen Image ………………………. 14
3-1. Setting the Timing Mode …………………………………………. 14 3-2. Adjusting the Screen Image …………………………………….. 15
4. OSD Menu Introduction …………………………….. 17
4-1. OSD Menu Tree …………………………………………………….. 17 4-2. OSD Menu Explanation…………………………………………… 20
5. Specifications …………………………………………… 25 6. Troubleshooting ……………………………………….. 28 7. Cleaning and Maintenance ………………………… 29
Safe Cleaning Practices ………………………………………………… 29
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8. Compliance Information ……………………………. 31
8-1. FCC Compliance Statement ……………………………………. 31 8-2. CE Conformity for European Countries……………………… 32 8-3. Declaration of RoHS2 Compliance …………………………… 33 8-4. Indian Restriction of Hazardous Substances ……………… 35 8-5. Product Disposal at End of Product Life ……………………. 35
9. Copyright Information……………………………….. 36
Customer Service …………………………………………………………. 37 Limited Warranty…………………………………………………………… 39 Mexico Limited Warranty ……………………………………………….. 44
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1. Cautions and Warnings
1. Read these instructions completely before using the equipment. 2. Keep these instructions in a safe place. 3. Heed all warnings and follow all instructions. 4. Sit at least 18″ / 45cm from the monitor. 5. When installing the monitor, please leave 10cm of open space
around the monitor for ventilation safety purposes. 6. Always handle the display with care when moving it. 7. Exercise caution when removing the rear cover of the monitor.
This monitor contains high-voltage parts. 8. Do not use this equipment near water. To reduce the risk of fire
or electric shock, do not expose the monitor to rain or moisture. 9. Avoid exposing the monitor to direct sunlight or other sources
of sustained heat. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the monitor to dangerous levels. 10. Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in this guide for further instructions. 11. Avoid touching the screen. Skin oils are difficult to remove. 12. Do not touch, rub or apply pressure to the monitor screen, as it may permanently damage the screen. 13. Place the monitor in a well-ventilated area. Do not place anything on the display that prevents heat dissipation. 14. Do not place heavy objects on the display, video cable, or power cord.
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15. If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and call your dealer or ViewSonic. It is dangerous to continue using the display.
16. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adaptor and do not attempt to force the plug into the outlet.
17. When connecting to a power outlet, DO NOT remove the ground prong. Please ensure grounding prongs are NEVER REMOVED.
18. Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.
19. Only use attachments/accessories specified by the manufacturer.
20. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
21. Unplug this equipment when it will be unused for long periods of time.
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22. Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: if the power- supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.
23. Excessive sound pressure from ear-/headphones can cause hearing damage /hearing loss.
24. Adjustment of the volume control as well as the equalizer may increase the ear-/ headphones output voltage and therefore, the sound volume level.
25. The factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/ headphone output voltage and therefore, the sound volume level.
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2. Getting Started
Should problems arise and the product you have purchased needs to be returned for any reason, please keep the original packaging, registration form, and receipt. Having these items will make it easier for you to verify your product and repair, refund and/or return your product to you. If you have any problems with your product or questions that have not been addressed in the User Guide, please contact customer service for help. Important! Save the original box and all packing material for your future shipping needs. NOTE: The word “Windows” in this user guide refers to Microsoft
Windows operating system.
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2-1. Package Contents
Your monitor package includes: · Monitor · Power cord · Audio cable (stereo mini jack) · Video cable1 · USB cable · Quick Start Guide NOTE: 1 The video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
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2-2. The Exterior of the Monitor

A. Front

B. Left and Right

C. Rear
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43 2

1
1. Control panel (Expanded in 3-1)
2. I/O port (input/output) This area should include all I/O connection options, as well as the power input connector (Expanded in 2-4)
3. Security slot (Expanded in 2-3 section E)
4. VESA wall mounting
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This area on the back of the monitor*. For the VESA wall mounting installation steps, please see 2-3 section F for additional instructions. 5. Speaker

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2-3. Hardware Installation

A. Base Attachment
Procedure
1

B. Base Removal Procedure
1

2

2

3

3

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C. Adjusting the Angle
– After adjusting the monitor’s height, stand in front of the monitor so it is centered in front of you.
– The angle of the screen can be adjusted by moving the panel, angling it forward or back for a flexible, comfortable viewing experience.

Rear Side

Front Side

*This picture is for reference only
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D. Wall Mounting (Optional) NOTE: For use only with a UL Listed Wall Mount Bracket. To obtain a wall-mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Refer to the instructions that come with the base mounting kit. To convert your display from a deskmounted to a wall- mounted display, do the following: 1. Find VESA compatible wall-mounting kit which meets the
quaternions in section “Specifications”. 2. Verify that the power button is turned Off, then disconnect the
power cord. 3. Lay the display face down on a towel or blanket. 4. Remove the base. (Screws removal might be required.) 5. Attach the mounting bracket from the wall mounting kit using
screws of the appropriate length. 6. Attach the display to the wall, following the instructions in the
wall-mounting kit.
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E. Using the Security slot The Security slot connector is located on the back side of the monitor. Below is an example of setting up the Security slot on a table for your reference.
*This picture is for reference only
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2-4. Quick Installation

Connect Signal Cables

1. Make sure both the LCD monitor and computer are turned OFF.

2. Remove rear panel covers if necessary.

3. Connect the signal cables from the LCD monitor to the computer.

USB Audio in

Audio out

HDMI

Power Connector

VGA

USB

DisplayPort

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4. Power Cable (and AC/DC adapter if required) Connect the female connector of AC power cord to the power connector of monitor, and the AC plug of AC power cord to the AC outlet.
2-5. Power On
Turn On LCD Monitor and Computer Turn ON the LCD Monitor, then turn ON the computer. This particular order (LCD monitor before computer) is important.
*This picture is for reference only
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2-6. Driver Installation (Windows 10 Setup)
In order to install the driver, first connect your monitor to your PC, boot up your PC (make sure to first turn on the monitor first) and make sure your internet is available. When the PC has finished booting up, your PC should auto- detect the monitor.
To ensure auto-detection is successful, go to Advanced Display Settings’ under your systemDisplay Settings’ (screen resolution) window. There you can verify your ViewSonic monitor has been recognized by your PC in the `Color Management’ section of your advanced settings.

VG2239SMH-2 SERIES (default)

VG2239SMH-2 SERIES.ICM

If your PC has not auto-detected the monitor, but is still functioning, you can download the driver from ViewSonic website and install it then restart.your computer and follow the steps above again. It is not imperative for your computer to detect the monitor for normal use, but it is recommended.
If you encounter additional problems or have questions, please contact Customer Support.
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3. Adjusting the Screen Image
3-1. Setting the Timing Mode
Set your monitor resolution to its recommended resolution (see section “specification”) to get the best experience possible, with brilliant color and crisp text. Here is how: 1. Go to your display resolution settings window (each operating
system will have a different process to get there). 2. Next, adjust the display resolution setting to match your
monitor’s native resolution. This will provide you with your best usage experience. If you have difficulty setting the resolution or you do not see recommended resolution as an available option, you may need a newer video card driver. Contact your computer or video card manufacturer to obtain the latest driver.
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3-2. Adjusting the Screen Image
Use the buttons on the front control panel to display and adjust the OSD controls which display on the screen.

[1] [2] /

Standby Power On/Off Power light Blue = ON Orange = Power Saving
Displays the Main Menu or exits the control screen and saves adjustments.
Displays the control screen for the highlighted control. Also a shortcut to toggle digital connection.
Scrolls through menu options and adjusts the displayed control. Blue Light Filter () / View Mode ()

Do the following to adjust the display setting:
1. To display the Main Menu, press button [1]. NOTE: All OSD menus and adjustment screens disappear automatically after about 15 seconds. This is adjustable through the OSD timeout setting in the setup menu.
2. To select a control to adjust, press or to scroll up or down in the Main Menu.
3. After the desired control is selected, press button [2].
4. To save the adjustments and exit the menu, press button [1] until OSD disappear.

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The following tips may help you optimize your display: · Adjust the computer’s graphics card to support a recommended
timing mode (refer to “Specifications” page for recommended setting specific to your LCD display). To find instructions on “changing the refresh rate”, please refer to the graphics card’s user guide.
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4. OSD Menu Introduction
4-1. OSD Menu Tree
For an explanation of the OSD tree and pertaining functions, please refer to the 4-2 OSD explanation below. The OSD tree visually represents the complete OSD menu that can be accessed by your monitor. If you aren’t sure where an option/function is or cannot locate a specific feature, please utilize the OSD tree below.

Startup Menu

1

Main Menu

2

Input Toggle

Blue Light Filter

View Mode

Power On / Off

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Menu

Auto Image Adjust

Contrast Contrast/Brightness
Brightness

0-100 0-100

D-SUB

Input Select

HDMI

Display Port

Volume

0-100

Mute

On / Off

Audio Adjust

HDMI

Audio Input

Display Port

AUDIO IN

sRGB

Bluish

Cool

Color Adjust

Native Warm

Red

User Color

Green

Blue

Information

H/V Position

Horizontal Position Vertical Position

Horizontal Size 0-100

Fine Tune

0-100

Sharpness

0-100

Dynamic Contrast On / Off

Standard

Manual Image Adjust Response Time Advanced

Ultra Fast

Aspect Ratio

4:3 Full Screen

Overscan

On / Off

Standard

ECO Mode

Optimize

Conserve

0-100 0-100 0-100 0-100 0-100
0-100 0-100 0-100

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Menu ViewMode
Manual Image Adjust Blue Light Filter

Language Select

Setup Menu

Resolution Notice OSD Position

OSD Time Out
OSD Background Auto Power off

Sleep

Memory Recall

Power Indicator OSD PIVOT Display Port 1.2

STANDARD GAME MOVIE WEB TEXT MONO 0-100 English French German Spanish Italian Finnish Russian Turkish Japanese Korean Traditional Chinese Simplified Chinese Czech Swedish
OSD H. Position OSD V. Position 5 15 30 60 On / Off On / Off 30 minutes 45 minutes 60 minutes 120 minutes Off On / Off On(90°) / Off(0°) On / Off

0-100 0-100

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4-2. OSD Menu Explanation
NOTE: The OSD menu items listed in this section indicate the entire OSD items of all models. Some of these items may not exist in your product OSD. Please disregard OSD menu item explanations if they do not exist in your OSD Menu. Please refer to the 4-1 OSD Tree (above), for your monitor’s available OSD menu items. Please refer to the OSD explanation below (in alphabetical order), for a clearer explanation of what each function does.
A Audio adjust
Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source. Auto Power Off Selecting Auto Power Off, allows the monitor to shut its power off after a certain amount of time.
B Blue light filter
Adjusts the filter that blocks high-energy blue light for a safer experience for our users. Brightness Adjusts background black levels of the screen image.
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C Color adjust
Provides several color adjustment modes, to help adjust the color
settings to fit our users’ needs.

Color temperature Allows users to select specific color temperature settings to further customize their viewing experience.

sRGB NATIVE

Explanation Standard color space used for the windows system, digital cameras and the Internet.
.Native is a default color temperature Recommended for general graphic design and regular use.

Contrast Adjusts the difference between the image background (black level) and the foreground (white level).
Color adjustment functions To deliver precise and accurate color performance, the independent User color adjustment functions (red, green and blue) allows users to customize each color axis individually, without affecting the other color outputs.

D Dynamic Contrast
Dynamic Contrast technology automatically detects the image signal and
intelligently controls the backlight brightness and color, to improve on
the ability to make the black blacker in a dark scene, and make the white
whiter in a bright environment.

E Eco Mode
Allows users to choose between various modes, based on power
consumption.

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I Information
Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency). NOTE: VESA 1024 x 768 @ 60Hz (example) means that the resolution is 1024 x 768 and the refresh rate is 60 Hertz.
Input select Toggles between the various input options that are available for that particular monitor.
M Manual image adjust
Displays the Manual Image Adjust menu. You can manually set a variety of image quality adjustments.
Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual. · Exception: This control does not affect changes made with the
Language Select or Power Lock setting · Memory Recall is the default as- shipped display configuration and
settings. Memory Recall is the setting in which the product qualifies for ENERGY STAR®. Any changes to default as-shipped display configuration and settings would change the energy consumption, and may increase energy consumption beyond the limits required for ENERGY STAR® qualification, as applicable. ENERGY STAR® is a set of power-saving guidelines issued by the U.S. Environmental Protection Agency (EPA). ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices.
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O Overscan
Can be used to adjust the aspect ratio of the input signal received by your monitor to adjust the image so it appears on the monitor.
OSD Timeout The OSD Timeout function, allows users to choose how long the OSD will reside on the screen after in-activity (number of seconds).
OSD Background The OSD Background function allows users to turn off the OSD background while selecting and adjusting OSD settings.

P Preset Color Mode
Monitor comes with several display industry color standards. Each color
mode can be selected for specific monitor application.

Options sRGB Bluish Cool Native Warm User Color

Explanation Precise color gamut and gamma of sRGB standard
Original color presented by the LCD panel

Power Indicator The power indicator is the light that displays whether the monitor is on or off.

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R Response time
Adjusts the response time, creating smooth images without streaking, blurring or ghosting. A low response time is perfect for the most graphicintense gaming, and provides amazing visual quality while watching sports or action movies. Setting the menu to Ultra Fast’ is advised. Resolution notice The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window, when setting up the display resolution. Recall Resets the Veiwmode monitor settings. S Setup menu Adjusts On-screen Display (OSD) settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu. Sharpness Adjusts the sharpness and picture quality of the monitor. Sleep This setting allows users to adjust the time of inactivity before the monitor goes on a reduced power mode. The screen will be onsleep mode’ during this time.
V ViewMode
ViewSonic’s unique ViewMode feature offers “Game,” “Movie,” “Web,” “Text,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.
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5. Specifications

LCD

Type

Display Size

Input Signal

Color Filter Glass Surface Video Sync

Compatibility PC Macintosh

TFT (Thin Film Transistor), Active Matrix 1920 x 1080 Display, 0.24795 mm pixel pitch
Metric: 55 cm Imperial: 22″ (21.5″ viewable)
RGB vertical stripe
Anti-Glare
RGB analog (0.7/1.0 Vp-p, 75 ohms) / HDMI (TMDS, 100ohms) / Display Port (PCI-E)Composite Sync, Separate Sync, Sync on Green fh:24-92 kHz, fv:50-75 Hz Up to 1920 x 1080 Non-interlaced Power Macintosh up to 1920 x 1080

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Resolution1 Recommended 1920 x 1080 @ 60 Hz

Supported

Power Adaptor2
Display area

Input Voltage Full Scan

Operating conditions
Storage conditions

Temperature Humidity Altitude
Temperature Humidity Altitude

1680 x 1050 @ 60 Hz 1600 x 1200 @ 60 Hz 1440 x 900 @ 60, 75 Hz 1400 x 1050 @ 60 Hz 1360 x 768 @ 60 Hz 1280 x 1024 @ 60, 75 Hz 1280 x 960 @ 60, 75 Hz 1280 x 768 @ 60, 75 Hz 1280 x 720 @ 60 Hz 1152 x 900 @ 67 Hz 1152 x 870 @ 75 Hz 1152 x 864 @ 75 Hz 1024 x 768 @ 60, 70, 72, 75 Hz 832 x 624 @ 75 Hz 800 x 600 @ 56, 60, 72, 75 Hz 720 x 576 @ 50 Hz 720 x 480 @ 60 Hz 720 x 400 @ 70 Hz 640 x 480 @ 60, 67, 72, 75 Hz 640 x 400 @ 60, 70 Hz 640 x 350 @ 70 Hz
100-240 VAC, 50/60 Hz (auto switch)
476.06 mm (H) x 267.79 mm (V) 18.74″ (H) x 10.54″ (V)
+32 °F to +104 °F (0 °C to +40 °C) 10% to 90% (non-condensing) To 10,000 feet
-4 °F to +140 °F (-20 °C to +60 °C) 5% to 90% (non-condensing) To 40,000 feet

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Dimensions Wall Mount

Physical

512.44 mm (W) x 418.04 mm (H) x 239.56 mm (D) 20.17″ (W) x 16.46″ (H) x 9.43″ (D)

Max Loading

Hole pattern (W x H; mm)

14kg

100mm x 100mm

Interface Pad (W x H x D)
115 mm x 115 mm x 2.6 mm

Pad Hole

Screw Q’ty & Specification

Ø 5mm

4 piece M4 x 10mm

Weight

Physical

Power saving On3 modes
Off

9.69 lb (4.39 kg) 22W (Typical) (Blue LED)
<0.3W

1 Do not set the graphics card in your computer to exceed these timing mode; doing so may result in permanent damage to the display.
2 Please use the power adaptor from ViewSonic® or authorized source only.
3 The test condition follows EEI standard

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6. Troubleshooting
No power · Make sure the power button (or switch) is ON. · Make sure the A/C power cord is securely connected to the
display. · Plug another electrical device (like a radio) into the power outlet
to verify that the outlet is supplying proper voltage.
Power is ON but no screen image · Make sure the video cable supplied with the display is properly
secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the display, properly secure it to the display. · Adjust brightness and contrast. · If you are using an Macintosh older than G3, you need a Macintosh adapt
Wrong or abnormal colors · If any colors (red, green, or blue) are missing, check the video
cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection. · Connect the display to another computer. · If you have an older graphics card, contact ViewSonic® for a non- DDC adapter.
Control buttons do not work · Press only one button at a time.
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7. Cleaning and Maintenance
Safe Cleaning Practices
· Make sure the display is turned off. · Never spray or pour any liquid directly onto the screen or case. To clean the screen: 1. Wipe the screen with a clean, soft, lint-free cloth. This removes
dust and other particles. 2. If the screen is still not clean, apply a small amount of non-
ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen. To clean the case: 1. Use a soft, dry cloth. 2. If the case is still not clean, apply a small amount of a nonammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
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Disclaimer · ViewSonic® does not recommend the use of any ammonia or
alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the display. · ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners. Caution:
Handle the monitor on the edges only.
Clean with water on a soft cotton cloth only.
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8. Compliance Information
NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.
8-1. FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for
help. Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
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8-2. CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/ EU (WEEE).The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
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8-3. Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance
Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr6+) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Bis (2-ethylhexyl) phthalate (DEHP) Butyl benzyl phthalate (BBP) Dibutyl phthalate (DBP) Diisobutyl phthalate (DIBP)

Proposed Maximum Concentration 0.1% 0.1% 0.01% 0.1%
0.1%
0.1%
0.1%
0.1% 0.1% 0.1%

Actual Concentration < 0.1% < 0.1% < 0.01% < 0.1%
< 0.1%
< 0.1%
< 0.1%
< 0.1% < 0.1% < 0.1%

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Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below: Examples of exempted components are: 1. Lead as an alloying element in aluminium containing up to 0.4%
lead by weight. 2. Copper alloy containing up to 4% lead by weight. 3. Lead in high melting temperature type solders (i.e. lead-based
alloys containing 85% by weight or more lead). 4. Electrical and electronic components containing lead in a glass
or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
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8-4. Indian Restriction of Hazardous Substances
Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
8-5. Product Disposal at End of Product Life
ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: https://www.viewsonic.com/us/company/green/go-green-withviewsonic/#recycle- program Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: http://recycle.epa.gov.tw/
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9. Copyright Information
Copyright ©ViewSonic® Corporation, 2022. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic Corporation. VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA. ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product. In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice. No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.
VG2239smh-2_UG_ENG_1b_20220210
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Customer Service
For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number.

Country/ Region

Website

Country/ Region

Website

Asia Pacific & Africa

Australia (China)

www.viewsonic.com/au/ www.viewsonic.com.cn

Bangladesh

www.viewsonic.com/bd/

() www.viewsonic.com/hk/

Hong Kong (English)

www.viewsonic.com/ hk-en/

India

www.viewsonic.com/in/

Indonesia (Japan)

www.viewsonic.com/id/ www.viewsonic.com/jp/

Israel Korea

www.viewsonic.com/il/ www.viewsonic.com/kr/

Malaysia

www.viewsonic.com/my/ Middle East

www.viewsonic.com/me/

Myanmar

www.viewsonic.com/mm/ Nepal

www.viewsonic.com/np/

New Zealand

www.viewsonic.com/nz/ Pakistan

www.viewsonic.com/pk/

Philippines (Taiwan)

www.viewsonic.com/ph/ Singapore

www.viewsonic.com/tw/

www.viewsonic.com/sg/ www.viewsonic.com/th/

Vit Nam

www.viewsonic.com/vn/

South Africa & Mauritius

www.viewsonic.com/za/

Americas

United States

www.viewsonic.com/us

Canada

www.viewsonic.com/us

Latin America

www.viewsonic.com/la

37

Country/ Region

Website

Country/ Region

Website

Europe

Europe

www.viewsonic.com/eu/ France

www.viewsonic.com/fr/

Deutschland

www.viewsonic.com/de/

www.viewsonic.com/kz/

www.viewsonic.com/ru/

España

www.viewsonic.com/es/

Türkiye

www.viewsonic.com/tr/

www.viewsonic.com/ua/

United Kingdom

www.viewsonic.com/uk/

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Limited Warranty
ViewSonic® Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic provides no warranty for any thirdparty software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty does not cover” section)
How long the warranty is effective: ViewSonic displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase
Who the warranty protects: This warranty is valid only for the first consumer purchaser.
39

What the warranty excludes and does not cover: Any product on which the serial number has been defaced, modified or removed. Damage, deterioration or malfunction resulting from: 1. Accident, misuse, neglect, fire, water, lightning, or other acts of
nature, unauthorized product modification, or failure to follow instructions supplied with the product. 2. Repair or attempted repair by anyone not authorized by ViewSonic. 3. Damage to or loss of any programs, data or removable storage media. 4. Software or data loss occurring during repair or replacement. 5. Any damage of the product due to shipment. 6. Removal or installation of the product. 7. Causes external to the product, such as electric power fluctuations or failure. 8. Use of supplies or parts not meeting ViewSonic’s specifications. 9. Normal wear and tear. 10. Failure of owner to perform periodic product maintenance as stated in User Guide, such as cleaning of user-cleanable projector filters. 11. Any other cause which does not relate to a product defect. 12. Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn- in). 13. Software – Any third-party software included with the product or installed by the customer.
40

14. Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
15. Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in product User Guide.
16. Removal, installation, and set-up service charges, including wallmounting of product.
How to get service: 1. For information about receiving service under warranty, contact
ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product’s serial number. 2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. 3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
41

Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product,
damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. 2. Any other damages, whether incidental, consequential or otherwise. 3. Any claim against the customer by any other party. 4. Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
42

Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.
Display Warranty Term Template In UG VSC_TEMP_2007
43

Mexico Limited Warranty
ViewSonic® Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories. How long the warranty is effective: ViewSonic LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase Who the warranty protects: This warranty is valid only for the first consumer purchaser.
44

What the warranty does not cover: 1. Any product on which the serial number has been defaced,
modified or removed. 2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Causes external to the product, such as electrical power fluctuations or failure.
c. Use of supplies or parts not meeting ViewSonic’s specifications. d. Normal wear and tear. e. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
4. Removal, installation, insurance, and set-up service charges.
45

How to get service: For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim. For Your Records Product Name: _ Model Number: __ Document Number: ____Serial Number: _ Purchase Date: _____Extended Warranty Purchase? (Y/N) If so, what date does warranty expire? ____ 1. To obtain warranty service, you will be required to provide (a)
the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. 2. Take or ship the product in the original container packaging to an authorized ViewSonic service center. 3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
46

Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product,
damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. 2. Any other damages, whether incidental, consequential or otherwise. 3. Any claim against the customer by any other party. 4. Repair or attempted repair by anyone not authorized by ViewSonic.
47

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,

Col. San Fernando Huixquilucan, Estado de México

Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Villahermosa:

Distribuciones y Servicios Computacionales SA de CV. Compumantenimietnos Garantizados, S.A. de C.V.

Calle Juarez 284 local 2

AV. GREGORIO MENDEZ #1504

Col. Bugambilias C.P: 83140

COL, FLORIDA C.P. 86040

Tel: 01-66-22-14-9005

Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09

E-Mail: [email protected]

E-Mail: [email protected]

Puebla, Pue. (Matriz):

Veracruz, Ver.:

RENTA Y DATOS, S.A. DE C.V. Domicilio:

CONEXION Y DESARROLLO, S.A DE C.V. Av.

29 SUR 721 COL. LA PAZ

Americas # 419

72160 PUEBLA, PUE.

ENTRE PINZÓN Y ALVARADO

Tel: 01(52).222.891.55.77 CON 10 LINEAS

Fracc. Reforma C.P. 91919

E-Mail: [email protected]

Tel: 01-22-91-00-31-67

E-Mail: [email protected]

Chihuahua

Cuernavaca

Soluciones Globales en Computación

Compusupport de Cuernavaca SA de CV

C. Magisterio # 3321 Col. Magisterial

Francisco Leyva # 178 Col. Miguel Hidalgo

Chihuahua, Chih.

C.P. 62040, Cuernavaca Morelos

Tel: 4136954

Tel: 01 777 3180579 / 01 777 3124014

E-Mail: [email protected]

E-Mail: [email protected]

Distrito Federal:

Guadalajara, Jal.:

QPLUS, S.A. de C.V.

SERVICRECE, S.A. de C.V.

Av. Coyoacán 931

Av. Niños Héroes # 2281

Col. Del Valle 03100, México, D.F.

Col. Arcos Sur, Sector Juárez

Tel: 01(52)55-50-00-27-35

44170, Guadalajara, Jalisco

E-Mail : [email protected]

Tel: 01(52)33-36-15-15-43

E-Mail: [email protected]

Guerrero Acapulco

Monterrey:

GS Computación (Grupo Sesicomp)

Global Product Services

Progreso #6-A, Colo Centro

Mar Caribe # 1987, Esquina con Golfo Pérsico

39300 Acapulco, Guerrero

Fracc. Bernardo Reyes, CP 64280

Tel: 744-48-32627

Monterrey N.L. México

Tel: 8129-5103

E-Mail: [email protected]

MERIDA:

Oaxaca, Oax.:

ELECTROSER

CENTRO DE DISTRIBUCION Y

Av Reforma No. 403Gx39 y 41

SERVICIO, S.A. de C.V.

Mérida, Yucatán, México CP97000

Murguía # 708 P.A., Col. Centro, 68000, Oaxaca

Tel: (52) 999-925-1916

Tel: 01(52)95-15-15-22-22

E-Mail: [email protected]

Fax: 01(52)95-15-13-67-00

E-Mail. [email protected]

Tijuana:

FOR USA SUPPORT:

STD

ViewSonic Corporation

Av Ferrocarril Sonora #3780 L-C

381 Brea Canyon Road, Walnut, CA. 91789 USA

Col 20 de Noviembre

Tel: 800-688-6688 (English); 866-323-8056 (Spanish);

Tijuana, Mexico

E-Mail: http://www.viewsonic.com

LCD Mexico Warranty Term Template In UG

VSC_TEMP_2008

48

References

• 資源回收網(資源回收專線:0800-085717您幫我清一清)
• ViewSonic
• 优派中国 ViewSonic China | ViewBoard, LED LCD 液晶显示器, 投影机, 数位看板, 互动白板
• ViewSonic
• ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions
• 뷰소닉 코리아 | 프로젝터, LCD 모니터, 디지털사이니지, 전자칠판등의 미국디스플레이 전문 기업
• ViewSonic
• ViewSonic Ukraine | ViewBoards, Monitors, and Visual Solutions
• ViewSonic
• ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions
• ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions

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