Hoover BH50020PC Linx Signature Stick Cordless Vacuum Cleaner Owner’s Manual

Hoover BH50020PC Linx Signature Stick Cordless Vacuum Cleaner

Operating and Servicing Instructions

Please read these instructions carefully before using your HOOVER® Stick Vac. Be sure to register your product online at Hoover.com or call 1-800-944-9200 to register by phone.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: CLEANER ASSEMBLY MAY INCLUDE SMALL PARTS. SMALL PARTS CAN PRESENT A CHOKING HAZARD.
When using an electrical appliance, basic precautions should always be followed, including the following:

• READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
• ALWAYS FOLLOW THESE SAFETY INSTRUCTIONS.
• SEE THE SEPARATE MANUAL PERTAINING TO BATTERY AND CHARGING OPERATION.
• DO NOT LEAVE THE VACUUM CLEANER UNATTENDED.
• WARNING: FULLY ASSEMBLE THE VACUUM CLEANER BEFORE OPERATING.
• WARNING: THIS PRODUCT CONTAINS CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER, BIRTH DEFECTS, OR REPRODUCTIVE HARM.

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

• Do not use the unit, store, or charge the battery outdoors or on wet surfaces. Do not allow it to get wet.
• Do not allow it to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only the manufacturer’s recommended attachments.
• Do not use the charger with a damaged cord or plug. If the vacuum or charger is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center for inspection. return it to an authorized Hoover Dealer for inspection.
• Do not pull or carry by charger cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated surfaces.
• Do not unplug the charger by pulling on the cord. To unplug the charger, grasp the plug, not the cord.
• Do not handle chargers (including charger plugs and terminals), batteries, or appliances with wet hands.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
• Do not use the vacuum cleaner without a filter and dirt cup in place.
• Use extra care when cleaning on stairs.

FEATURES

FRONT

1. On/Off Switch (0=OFF, I=Suction ON, II =Suction and Brush ON)
2. Fuel Gauge
3. Battery Cavity
4. Dirt Cup
5. Large Debris Opening
6. Bottom Nozzle Cover (underneath nozzle)  DIRT CUP AND FILTER
7. Filter Cap
8. Filter (inside filter cap)
9. Baffle Tube
10. Bottom Empty Release Button  BACK
11. Handle
12. Dirt Cup Release Button
13. Carry Handle
14. Nozzle Release Button

If you need assistance:

Visit our website at hoover.com. Follow the authorized dealer locator link to find the Hoover® authorized dealer nearest you or call 1-800-944-9200 for an automated referral of Hoover® authorized dealer locations (U.S. only) or to speak with a customer service representative; Mon- Fri 8 am- 7 pm EST. PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE

HOW TO OPERATE

Assembly

1. Line up the nozzle with the main body and firmly push the nozzle into the body of the unit until the nozzle locks into place.
   NOTE: To remove, push the release button and pull the nozzle away from the body of the unit.

2. Insert the handle into the body.
   NOTE: Ensure the handle faces the proper direction.

3. Insert screw and tighten until secure.
   NOTE: DO NOT over-tighten the screw.
   

4. Charge the battery fully before first use. A fully discharged battery will take up to 3 hours to charge.
   NOTE: See battery and charging manual for battery charging instructions. Use only the manufacturer’s supplied or recommended battery and charger.

5. Insert the charged battery into the battery cavity until the latch is locked into place.
   NOTE: When inserting and removing the battery, ensure the switch is in the off position marked “O”.

6. Hold down the nozzle with the foot and tilt back to the reclining position.
   

7. To turn the vacuum on, roll the button forward.
   PUSH DIAL:
   O – OFF
   I – Suction ON – Recommended for use on hard floors.
   II – Suction and Brushroll ON – Recommended for use on carpet.

8. To remove and charge the battery, turn the switch to the off position. Pull on the release lever located on the end of a battery and pull out gently.

MAINTENANCE

Dirt Cup & Filter Removal & Replacement
IMPORTANT: For best results, clean after each use.
REGULAR MAINTENANCE: Each time the dirt cup is emptied, the filter should be cleaned (Filter will be discolored after use. This will not affect the filter’s performance.)

Dirt Cup Removal and Cleaning

1. To Remove the dirt cup, depress the dirt cup release button located on the top of the dirt cup and tip away from the body of the unit.

2. Press dirt cup empty button over a trash can to release the debris.

3. Push the door closed until latch clicks.
   Dirt Cup Debris and Clog Removal

4. To maintain the optimum performance of your cleaner, each time the dirt cup is removed for emptying it is recommended to check if there is any debris trapped in the dirt tube (A). If so, remove the debris before re-attaching the dirt cup to the cleaner.

5. If you still are experiencing reduced suction/performance, detach the nozzle base from the main unit (press the button on the back of the nozzle to release, B) and inspect both openings of the nozzle base (C) for any trapped debris. Remove any debris that may be present before re-attaching the nozzle base to the main body of the cleaner.
   Filter Removal and Cleaning

6. Pull out the filter cap. Pull out the filter and brush clean. Rinse under cold water as needed.

7. WARNING: Always dry the filter for 24 hours before replacing it. WARNING: Do not use detergent or hot water to clean the filter.
   For filter replacement, please call 1-800-944-9200 or visit our website at www.hoover.com to locate a dealer nearest you. Filter Service Part # 410044001.
   Dirt Cup and Filter Replacement

8. REPLACEMENT Insert filter into filter cap.

9. Insert the filter cap into the dirt cup.

10. Place the bottom of the dirt cup onto the housing and pivot into place until the dirt cup release button locks.
    Baffle Tube Removal and Replacement

11. REMOVAL Hold the dirt cup right side up and press the bottom release button to open the trap door.

12. Turn the baffle tube counterclockwise until it stops. Pull out the baffle tube, hold over the trash can, and shake free debris.

13. REPLACEMENT To replace the baffle tube, insert it back into the dirt cup, align slots, and twist clockwise till the tube locks in place.
    Belt and Brushroll Replacement

14. WARNING: Remove the battery before servicing. Turn the vacuum nozzle over. Remove screws indicated by arrows on the bottom nozzle plate. Lift the plate off the nozzle bottom to access the brush, belt, and nozzle. After replacement turn the brushroll making sure the belt turns freely. Return the nozzle plate and screws.
    For belt replacement, please call 1-800-944-9200 or visit our website at www.hoover.com to locate a dealer nearest you. Belt Service Part # 001942002

BATTERY FUEL GAUGE, DISPOSAL & SERVICE

Battery Fuel Gauge: Battery Capacity Indicator Information

All three LEDS will momentarily light when the product’s power switch is turned on. Then the Battery Fuel Gauge will indicate the pack’s remaining capacity as noted below.
NOTE: The unit and lights will turn off when the battery is fully discharged. Once the battery is fully discharged return the switch to the off position.

3 LEDs lit R 1 LED lit Remaining battery capacity > 25% remaining battery capacity > 50%2 LEDs lit R 1 LED blinking Remaining battery capacity < 25%

Battery Disposal

WARNING: RISK OF EXPLOSION OR EXPOSURE TO TOXIC MATERIAL
CAUTION: The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not disassemble, heat above the manufacturer’s maximum temperature limit (60˚C/140˚F), or incinerate. Replace the battery with HOOVER®® battery Part # BH50000 REV B only. The use of another battery may present a risk of fire or explosion. Dispose of the used battery promptly. Keep away from children. Do not disassemble and do not dispose of it in the fire. Do not attempt to disassemble the battery or remove any component projecting from the battery terminals. The battery and charger have no user- serviceable parts. Fire or injury may result. Before disposal, protect exposed terminals with heavy insulating tape to prevent shorting.

BATTERY FUEL GAUGE, DISPOSAL & SERVICE

Lithium-ion Batteries

The battery must be collected, recycled or disposed of in an environmentally sound manner. The EPA-certified RBRC Battery Recycling Seal on the lithium-ion (Li-ion) battery indicates Techtronic Industries, a corporate affiliate of Hoover, Inc., is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful life, when taken out of service in the United States or Canada. The RBRC program provides a convenient alternative to placing used Li-ion batteries into the trash or the municipal waste stream, which may be illegal in your area.
Please visit www.rbrc.org/call2recycle/ for information on Li-ion battery recycling and disposal bans/restrictions in your area. Hoover, Inc., involvement in this program is part of our commitment to preserving our environment and conserving our natural resources.

Service

ANY SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE Call 1-800-944-9200 USA & Canada
If further assistance is required, see your Yellow Pages for an authorized HOOVER® Dealer or visit www.hoover.com. Costs of any transportation to and from any place of repair are to be paid by the owner. The service parts used in this unit are easily replaced and readily available from an authorized HOOVER® Dealer or retailer. Always identify your product by the model number and manufacturing code when requesting information or ordering replacement parts. (The model number appears behind the dirt cup of the product.)

TROUBLESHOOTING

If a minor problem develops, it usually can be remedied quite easily when the cause is identified by using the checklist below. Any other servicing should be done by an authorized service representative.
WARNING: To reduce the risk of personal injury – unplug the vacuum before servicing.

the battery into the product.
2. Battery is not inserted properly.| 2. Make sure the battery is fully seated in the battery cavity.
3. Battery is not charged.| 3. Remove and charge the battery or replace it with a second charged battery.
4. Battery is too hot.| 4. Remove the battery and let cool for 30 minutes, replace the battery, and retry or replace it with a second charged battery.
5. Internal component damage.| 5. Call for service: 1-800-944-9200
The product turns off while in use| 1. Battery is fully discharged.| 1. Remove and charge the battery or replace it with a second charged battery.
2. Battery is too hot.| 2. Remove the battery and let cool for 30 minutes, replace the battery, and retry or replace it with a second charged battery.
3. Internal component damage.| 3. Call for service: 1-800-944-9200
The product does not pick up dirt| 1. Dirt cup may be full.| 1. Empty the dirt cup.
2. Filter may be dirty.| 2. Clean and/or wash the filter.
3. Baffle tubes may be dirty.| 3. Remove and clean.
4. Airpath may be clogged.| 4. Make sure the battery is removed and the product is off. Remove the nozzle by pressing the nozzle release button and pulling the nozzle in a downward motion. Remove any debris clogged in the nozzle airpath. Reassemble the nozzle to the product.
5. Internal component damage.| 5. Call for service: 1-800-944-9200
Brushroll will not turn| 1. Brushroll may have an obstruction.| 1. Make sure the battery is removed and the product is turned off. Remove the nozzle by pressing the nozzle release button and pulling the nozzle in a downward motion. Remove any debris clogged in the nozzle airpath. Reassemble the nozzle to the product.
2. Motor protection device tripped.| 2. Turn the product to the off position, the product will reset in approximately 30 minutes.
3. Broken belt.| 3. Make sure the battery is removed and the product is off. Remove the nozzle cover and replace it with a recommended belt and replace nozzle cover.
4. Internal component damage.| 4. Call for service: 1-800-944-9200

Limited TWO-Year Warranty

(Domestic Use)

WHAT THIS WARRANTY COVERS

When used and maintained in normal household use and in accordance with the Owner’s Manual, your HOOVER® product is warranted against original defects in material and workmanship for a full two years from the date of purchase (the “Warranty Period”). During the Warranty Period, Hoover® will provide labor and parts, at no cost to you, to correct any such defect in products purchased in the United States, U.S. Military Exchanges, and Canada.

HOW TO MAKE A WARRANTY CLAIM

If this product is not as warranted, take or send the product to a Hoover® Authorized Warranty Service Dealer along with proof of purchase. For an automated referral to authorized service outlets in the U.S.A., phone: 1-800-944-9200 OR visit Hoover® online at www.hoover.com.

WHAT THIS WARRANTY DOES NOT COVER

This Warranty does not cover the use of the product in a commercial operation (such as maid, janitorial, and equipment rental services), brushroll, belt, improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism, or other acts beyond the control of Hoover®, owner’s acts or omissions, use outside the country in which the product was initially purchased and resales of the product by the original owner. This warranty does not cover pick-up, delivery, transportation, or house calls. However, if you mail your product to a Hoover® Authorized Warranty Service Dealer, the cost of shipping will be paid one way.
This warranty does not apply to products purchased outside the United States, including its territories and possessions, outside a U.S. Military Exchange and outside of Canada. This warranty does not cover products purchased from a party that is not an authorized retailer, dealer, or distributor of Hoover® products.

OTHER IMPORTANT TERMS

This Warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under the laws of the state of Ohio. The Warranty Period will not be extended by any replacement or repair performed under this Warranty.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED BY HOOVER®. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL HOOVER® BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO THE OWNER OR ANY PARTY CLAIMING THROUGH THE OWNER, WHETHER BASED ON CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER.
Some states do not allow the exclusion of consequential damages, so the above exclusion may not apply to you. This warranty gives you specific rights; you may also have others that vary from state to state.

FAQs

How long does it take to charge a Hoover Linx battery?****

A full charge takes approximately 3 hours. Sorry, there was a problem.

How long does a cordless vacuum last?****

All cordless vacuums have limited battery life and need to be recharged. On average, you can expect a cordless vacuum’s battery to last between 15 to 40 minutes, which is hopefully all it takes to clean your floors or furniture. Once the battery dies, expect to charge it anywhere from 2 to 16 hours.

What is a stick vacuum good for?****

Stick vacuums are generally super lightweight and small, which makes them easy to push along and clean with minimal effort, and quickly. They are ideal for quick clean-ups, whether it’s rice or flour spills on the kitchen floor, and by the front door, or just a quick pass-through before guests come over

How long do cordless stick vacuum batteries last?****

We think you should get at least four years of normal use from a stick vac (using it twice a week) before its battery capacity falls below 65% to 70%. If you don’t, contact the retailer and ask for a fix. However, you shouldn’t expect to get a whole new vac.

Can you leave a cordless vacuum on charge all the time?****

It’s important to fully charge the machine before using it for the first time and after every clean. This helps to improve the algorithm’s accuracy. The battery is designed to be left on charge permanently, and this will ensure that the vacuum is fully charged when it’s next used.

What is important in a cordless vacuum?****

The suction power has become truly the motor for doing a good job. Make sure your vacuum cleaner has enough suction power to pick up a variety of messes, including pet hairs for those with allergies. Battery: a detachable battery is always a good choice, as you can easily recharge it anywhere in the house.

Why does a stick vacuum need wifi?****

These smart vacuums are mostly robotic units, though some stick vacs are also Wi-Fi enabled, monitoring the filter and battery and sending push notifications to alert you for changing and recharging.

Are stick vacuums as strong?****

Vacuums may have several suction settings, so we test them at their loudest, strongest settings. On that basis, we don’t see a discernible difference between corded and stick vacs, with both types measuring 73–74dB on average.

Do cordless vacuums lose suction over time?****

The battery creates the suction power, so some cordless vacuums lose suction as the battery starts to deplete. Cordless vacuums with a lithium battery last longer and provide consistent suction power, but only the best cordless vacuums can perform as well a plug-in vacuum.

Can you overcharge a cordless vacuum?****

The BMS doesn’t only consist of the actual battery but also the circuitry and other components; together, they ensure the right range of voltage and current reaches the battery for a duration of time. So, in that respect, you can’t overcharge your handphone or vacuum cleaner.

Can you replace the battery in a cordless vacuum?****

Your product has been fitted with a replaceable lithium-ion battery, simply turn the product over and press the battery release catch.

How do I know if my cordless vacuum is charging?****

The LED light on the end of the handle will pulse with a blue LED light when charging, and the light will go out when fully charged. It can take up to four hours to fully charge your battery.

How long do cordless stick vacuum batteries last?****

We think you should get at least four years of normal use from a stick vac (using it twice a week) before its battery capacity falls below 65% to 70%. If you don’t, contact the retailer and ask for a fix. However, you shouldn’t expect to get a whole new vac.

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