robustel R2010 Dual SIM VPN IoT Router Instruction Manual

June 9, 2024
robustel

robustel R2010 Dual SIM VPN IoT Router

robustel-R2010-Dual-SIM-VPN-IoT-Router-product

Product Information

The Robustel R2010 is a wireless communication device that supports various RF technologies including 2G, 3G, 4G, and Wi-Fi. It operates on 2G GSM frequency bands B3/B8 and 3G WCDMA frequency bands B1/B8. The device is compliant with Part 15 of the FCC Rules and contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).

The device is RoHS2.0 compliant and does not contain toxic or hazardous substances except for those with defined concentration limits, which are listed in the manual.

Product Usage Instructions

  1. Ensure that the device is installed and operated with a minimum distance of 20cm between the radiator and your body.
  2. Do not make any changes or modifications to the device that are not approved by the party responsible for compliance as it may void the user’s authority to operate the equipment.
  3. If the device causes harmful interference to radio or television reception, try one or more of the following measures:
    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    • Consult the dealer or an experienced radio/TV technician for help.

Regulatory and Type Approval Information

Table 1: Toxic or Hazardous Substances or Elements with Defined Concentration Limits

Name of the part Hazardous Substances
(Pb) (Hg)

Metal

parts

| o| o| o| o| –| –| –| –| –| –
Circuit

modules

| o| o| o| o| o| o| o| o| o| o
Cables and cable

assemblies

|

o

|

o

|

o

|

o

|

o

|

o

|

o

|

o

|

o

|

o

Plastic and polymeric

parts

|

o

|

o

|

o

|

o

|

o

|

o

|

o

|

o

|

o

|

o

o: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in RoHS2.0.

X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this part might exceed the limit requirement in RoHS2.0.

-: Indicates that it does not contain a toxic or hazardous substance.

Radio Specifications

RF technologies 2G, 3G, 4G, Wi-Fi
Cellular Frequency 2G GSM: B3/B8

3G WCDMA: B1/B8
4G LTE FDD: B1/B3/B7/B8/B20/B28A

LTE-TDD: B38/B40/B41

Max RF power| 33 dBm±2dB@2G, 24 dBm+1/-3dB@WCDMA, 23 dBm±2 dBm@LTE,

  • May vary on difference models.

Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

IC Declaration of Conformity

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

FCC & IC Radiation Exposure Statement

This equipment complies with FCC and Canada radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Simplified EU Declaration of Conformity

We, Guangzhou Robustel Co., Ltd. are located at 501, Building #2, 63 Yongan Road, Huangpu District, Guangzhou, China, declare that this radio equipment complies with all applicable EU directives. The full text of the EU DoC is available at the following internet address: www.robustel.com/certifications/

Related download link

Technical Support

Document History

Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions.

Date| Firmware Version| Document Version| Change Description
---|---|---|---
July. 6, 2022| 5.0.0| 1.0.0| Initial release.
Nov. 11, 2022| 5.0.0| 1.0.1| Added declaration for product.

Overview

The Robustel R2010 Industrial Dual SIM Cellular Gateway is a rugged, versatile 4G gateway with dual Ethernet ports, dual SIM single standby capability and a range of advanced functions for mission-critical IoT or M2M applications.

Package Checklist

Before commencing installation ensure your package has the following components:

robustel-R2010-Dual-SIM-VPN-IoT-Router-fig-1

Note: The accessories could be different on specific order.

Panel Layout (May vary on difference models)

robustel-R2010-Dual-SIM-VPN-IoT-Router-fig-2

Interface Descriptions

  1. Power Supply. 2PIN 3.5mm pitch terminal block.

PIN| Description| Note|
---|---|---|---
1| V+| Power Supply Positive|

Note: The voltage input range is 9~36V.

2| V-| Power Supply Negative

  1. LED Indicator
Name Color Status Description
RUN Green On, solid Gateway is powered on (System is initializing)
On, blinking Gateway starts operating
Off Gateway is powered off
MDM Green On, solid Successful link connection
On, blinking Link connection is working
Off Link connection is not working
Wi-Fi Green On, solid Backup card is being used
Off Main card is being used
RSSI Green Three lights on Signal Level: Best Signal Level

Wireless module: 21-31dB (signal strength)

Two lights on| Signal Level: Average Signal Level

Wireless module: 11-20dB (signal moderate)

One light on| Signal Level: Abnormal Signal Level

Wireless module: 21-31dB (signal weak)

Off| No signal

Note:  You can choose the display type of USR LED. For more details, please refer to RT123_SM_RobustOS Software Manual, Services > Advanced > System >System Settings > User LED Type.

  1. Reset Button.
Function Operation
Reboot Press and hold the RST button for 2~ 5 seconds under the operating

status.
Restore to default configuration| Press and hold the RST button for 5~10 seconds, the RUN LED starts blinking quickly, the router will restore to default configuration.
Restore to factory default settings| Once the operation of restoring default configuration is performed twice within one minute, the router will restore to factory default settings.
Note: The more details please refer to RT123_SM_RobustOS Software Manual, 2.3 Factory Reset.

  1. Ethernet Ports. There are two Ethernet ports on R2010 Gateway, including ETH0 (WAN/LAN) and ETH1. Each has two LED indicators. The green one is a link indicator but the yellow one with on mean. For details about status, see the table below.
Ethernet LED Indicator Status Description
Link indicator (Green) On, solid Connection is established
On, blinking Data is being transferred
Off Connection is not established
  1. Serial Port
PIN Description Note
1 TXD/A RS232 data sending/RS485_A.
2 RXD/B RS232 data receiving/RS485_B.
3 GND Signal Ground
  1. DI&DO
PIN Description Note
1 DI1+ Digital Input Positive
2 DI1- Digital Input Negative
3 DO1+ Digital Output Positive
4 DO1- Digital Output Negative

robustel-R2010-Dual-SIM-VPN-IoT-Router-fig-4

  • DI ( Maximum absolute voltage: 30V, maximum absolute current: 10mA )
  • DO ( Maximum absolute voltage: 30V, maximum absolute current: 100mA )

DI &DO Typical Connection Diagram

Hardware Installation

  1. SIM Card Installation. Remove the SIM card cover to insert the SIM cards into the device, then screw up the cover.robustel-R2010-Dual-SIM-VPN-IoT-Router-fig-6
  2. Antenna Installation. Rotate the antenna into the antenna connector accordingly.robustel-R2010-Dual-SIM-VPN-IoT-Router-fig-7
  3. Terminal Block Installation. Insert the terminal blocks into the interface’s connector.
  4. Mounting Kit installation.robustel-R2010-Dual-SIM-VPN-IoT-Router-fig-8
  5. Wall mountingrobustel-R2010-Dual-SIM-VPN-IoT-Router-fig-9
  6. DIN rail mounting
  7. Connect R2010 to a Computerrobustel-R2010-Dual-SIM-VPN-IoT-Router-fig-10
    • Connect the gateway’s Ethernet port (ETH0~ETH1) to a PC with a standard Ethernet cable.robustel-R2010-Dual-SIM-VPN-IoT-Router-fig-11
  8. Grounding the Device. Grounding will help to prevent the noise effect due to electromagnetic interference (EMI). Connect the device to the site ground wire by the grounding screw before powering on.

Login to the Device

  1. Connect the router’s Ethernet port to a PC with a standard Ethernet cable.
  2. Before logging in, manually configure the PC with a static IP address on the same subnet as the gateway address, click and configure “Use the following IP address”.
  3. To enter the gateway’s web interface, type http://192.168.0.1 into the URL field of your Internet browser.
  4. Use login information shown in the product label when prompted for authentication.
  5. After logging in, the home page of the web interface is displayed, then you can view system information and perform configuration on the device.
  6. The automatic APN selection is ON by default, if need to specify your own APN, please go to the menu Interface->Link Manager->Link Setting->WWAN Settings to finish the specific setting.
  7. The more configuration details please refer to RT123_SM_RobustOS Software Manual.

Support: support@robustel.com
Website: www.robustel.com
©2022 Guangzhou Robustel Co., Ltd.

All rights reserved. Subject to change without notice.

RT069_HM_R2010

References

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