THINKWARE Q800 PRO Dash Cam User Guide

THINKWARE Q800 PRO Dash Cam User Guide

Before using the product

About the product
This product records videos while the vehicle is operating. Use this product only for reference when investigating incidents or road accidents. This product is not guaranteed to record or process cloud data for all events. The device may not record accidents with impacts that are too minor to activate the impact sensor or accidents with massive impacts that cause the vehicle’s battery voltage to deviate.

Video recording does not begin until the product is completely turned on (booted up). To ensure that all vehicle events are recorded, wait until the product is completely booted up after turning it on, and then begin operating the vehicle.

THINKWARE is not responsible for any loss caused by an accident, nor is it responsible for providing any support regarding the outcome of an accident.

Depending on the vehicle’s configuration or operating conditions, such as the installation of remote door lock devices, ECU settings, or TPMS settings, some product features may not be supported, and different firmware versions may influence the product’s performance or features.

About the user guide
The information provided in the guide may change when the manufacturer updates its service policy. This user guide is intended for THINKWARE Q800 PRO models only, and it may contain technical errors, editorial errors, or missing information.

Copyrights
All rights for the content and maps in this guide are reserved by THINKWARE and are protected under copyright laws. All unauthorized duplication, revision, publication, or distribution of this guide without written consent from THINKWARE is prohibited and is eligible for criminal charges.

Registered trademarks
THINKWARE Q800 PRO is a registered trademark of THINKWARE. Other product logos and service names in this guide are trademarks of the relevant companies.

Industry Canada Radiation Exposure Statement

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
• This appliance and its antenna must not be co-located or operation in conjunction with any other antenna or transmitter.
• A minimum separation distance of 20cm must be maintained between the antenna and the person for this appliance to satisfy the RF exposure requirements.

FCC CAUTION: Any changes or modifications to the equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
FCC ID: 2ADTG-Q800 PRO

Information to user : RSS-247
This device complies with Industry Canada’s licence-exempt RSSs.
Please be cautioned the changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Notice: Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.
IC: 12594A-Q800 PRO

Safety information

Read the following safety information to properly use the product.

Safety symbols in this guide

**** “Warning” – Indicates a potential hazard which, if not avoided, may result in injury or death.
“Caution” – Indicates a potential hazard which, if not avoided, may result in minor injury or property damage.
“Note” – Provides useful information to help users better utilize the product’s features.

Safety information for proper use
Driving and product operation

• Do not operate the product while driving a vehicle. Distraction while driving may cause accidents and result in injury or death.
• Install the product in places where the driver’s view is not obstructed. Obstruction of the driver’s vision may cause accidents and result in injury or death. Check with your state and municipal laws before mounting the product to the windshield.

Power supply

• ****Do not operate or handle the power cable with wet hands. Doing so may result in electrocution.
• Do not use damaged power cables. Doing so may result in electrical fire or electrocution.
• Keep the power cable away from all heat sources. Failure to do so may cause the power cord insulation to melt, resulting in electrical fire or electrocution.
• Use the power cable with the correct connector and make sure the power cable is connected securely and is firmly in place. Failure to do so may result in electrical fire or electrocution.
• Do not modify or cut the power cable. Also, do not place heavy objects on the power cable or pull, insert, or bend the power cable using excessive force. Doing so may result in electrical fire or electrocution.

• Use only genuine accessories from THINKWARE or an authorized THINKWARE dealer. THINKWARE does not guarantee compatibility and normal operation of third-party accessories.
• When connecting the power cable to the product, ensure that the connection between the cable plug and the power cable connector on the product is secure. If the connection is loose, the power cable may become disconnected due to vehicle vibration. Video recording is not available if the power connector is disconnected.

Children and pets
**** Ensure that the product is out of the reach of children and pets. If the product breaks, it may result in fatal damage.

Other information about the product
Product management and operation

• Do not expose the product to direct sunlight or intense light. The lens or internal circuitry may fail otherwise.

• Use the product at a temperature between 14°F and 140°F (-10°C to 60°C) and store the product at a temperature between -4°F and 158°F (-20°C to 70°C). The product may not function as designed and some permanent physical damages may result if it is operated or stored out of the specified temperature ranges.
  Such damages are not covered by the warranty.

• Frequently check the product for the proper installation position. Impact caused by extreme road conditions may alter the installation position. Ensure that the product is positioned as instructed in this guide.

• Do not apply excessive force when pressing the buttons. Doing so may damage the buttons.

• Do not use chemical cleaners or solvents to clean the product. Doing so may damage plastic components of the product. Clean the product using a clean, soft, and dry fabric.

• Do not disassemble the product or subject the product to impact. Doing so may damage the product. Unauthorized disassembly of the product voids the product warranty.

• Handle with care. If you drop, mishandle, or expose the product to external shocks, it may cause damage and/or result in the malfunction of the product.

• Do not attempt to insert foreign objects into the device.

• Avoid excessive humidity and do not allow any water to enter the product. Electronic components inside the product may fail if exposed to humidity or water.

• Depending on the make and model of your car, the power may be constantly supplied to the dash cam even when the ignition is turned off. Installation of the device to a continuously powered 12V outlet could result in vehicle battery drainage.
• This device is designed to record video while the vehicle is in operation. The quality of the video might be affected by weather conditions and the road environment, such as whether it is day or night, presence of street lighting, entering/exiting tunnels, and the surrounding temperature.
• THINKWARE is NOT responsible for the loss of any recorded video during operation.
• Although the device was designed to withstand high-impact car collisions, THINKWARE does not guarantee the recording of accidents when the device is damaged as a result of the accident.
• Keep the windshield and camera lens clean for optimal video quality. Particles and substances on the camera lens or windshield may reduce the quality of the recorded videos.
• This device is intended to be used inside the vehicle only.

1. Product overview

1.1 Included items
Ensure that all the items are included when you open the product box.

1.1.1 Standard items

**** The standard items may change without prior notice.

1.1.2 Accessories (sold separately)

• **** GPS reception may be affected by interference from the vehicle’s windshield, particularly those treated with anti-UV protective coating, or built-in defroster. It is recommended that an external GPS receiver is used when the GPS signal is weak or when you cannot get a GPS signal.
• To connect the external GPS receiver to the front camera, carefully remove the front camera’s GPS port cover with a pry tool or a small flat-head screwdriver to access the port.

1.2 Part names
1.2.1 Front camera (main unit) – front view

1.2.2 Front camera (main unit) – rear view

1.2.3 Rear camera (optional)

1.3 Removing and inserting the memory card
Follow the instructions to remove the memory card from the product or to insert the memory card into the product.

• **** Ensure that the product is turned off before removing the memory card. The recorded video files may be corrupted or lost if you remove the memory card while the product is on.
• Ensure that the memory card is in the correct direction before inserting it into the product. The memory card slot or the memory card may be damaged if it is inserted incorrectly.
• Use only authentic memory cards from THINKWARE. THINKWARE does not guarantee compatibility and normal operation of third-party memory cards.

**** To prevent loss of recorded video files, periodically back up the video files on a separate storage device.

2. Installing the product

2.1 Installing the front camera (main unit)
Follow the instructions to properly install the product.

2.1.1 Selecting an installation location

2.1.2 Securing the product
Follow the instructions to secure the product at the installation location.

2.1.3 Connecting the power cable
When the engine and electrical accessories are turned off, connect the car charger.

**** The location and specifications of the power socket may differ by vehicle make and model.

• **** Use the authentic THINKWARE car charger. Use of third party power cables may damage the product and result in electrical fire or electrocution due to the voltage difference.
• Do not cut or modify the power cable yourself. Doing so may damage the product or the vehicle.
• For safe driving, arrange the cables to prevent the driver’s vision from being obstructed or interfering with driving. For more information about arranging cables, visit www.thinkware.com.

2.2 Installing the rear camera (optional)
Refer to the following instructions to properly install the rear camera.

2.2.1 Selecting an installation location

2.2.2 Securing the rear camera
Refer to the following instructions to secure the product to the installation location.

2.2.3 Connecting the rear camera cable
Power off the product and connect the rear camera cable to the front camera (main unit).

3. Using recording features

3.1 Turning the product on or off
The product is turned on automatically and continuous recording starts when you turn on the ACC or start the engine.

**** Wait until the product is completely booted up after turning it on, and then begin operating the vehicle. The video recording does not begin until the product is completely turned on (booted up).

3.2 Learning about file storage locations
Videos are stored in the following folders according to their recording mode.

3.3 Using the continuous recording feature
Connect the power cable to the product’s DC-IN power port and then turn on the vehicle’s electrical accessories or start the engine. The status LED and the voice guide are turned on, and the continuous recording starts.

During continuous recording, the product operates as follows.

• When an impact to the vehicle is detected during continuous recording, incident continuous recording starts with a double beep sound.

  • **** Wait until the product is completely booted up after turning it on, and then begin operating the vehicle. The video recording does not begin until the product is completely turned on (booted up).
  • When incident continuous recording starts, a double “beep” sounds as a notification. This function saves you time when checking the status LED to know the operating status of the product.
  • To enable recording, you must insert a memory card into the product.

3.4 Recording manually
You can record a scene you want to capture while driving and store it as a separate file.

3.5 Using parking mode
When the product is connected to the vehicle via the hardwiring cable (optional), the operating mode is switched to parking mode with the voice guide after the engine or electrical accessories are turned off.

• Parking mode operates only when the hardwiring cable is connected. The hardwiring cable (optional) must be professionally installed to the vehicle by a trained mechanic.
• To use all recording modes, you must insert a memory card into the product.
• Depending on the battery charging status of the vehicle, the duration of parking mode may differ. If you want to use parking mode for an extended period, check the battery level to prevent battery depletion.

If you do not want to use parking mode or you want to change the mode settings, from the mobile viewer, tap Dash Cam Settings > Record Settings.

Refer to the following table to set the Parking Mode options.

You cannot use Motion Detection, Time Lapse, or Energy Saving at the same time.
If parking mode settings are changed, the videos recorded with the previous settings will be deleted. To prevent data loss, back up all parking mode videos before changing parking mode settings.

4. Using the mobile viewer

You can view and manage recorded videos and configure various product features on your smartphone.

**** One of the following environments is required to use the THINKWARE CLOUD application:
• Android 4.4 (KitKat) or higher
• iOS 8.0 or higher

4.1 Connect the product to a smartphone

4.1.1 Connecting the product to an Android device

1. On your Android device, open the Play Store, and download and install THINKWARE CLOUD.
2. Run THINKWARE CLOUD.
3. Tap Dash cam connection is required. at the bottom of the screen and follow the on-screen instructions to connect the product to an Android device.

**** The Wi-Fi password is required when you connect the product to a smartphone for the first time. Enter “123456789” in the password input field.

4.1.2 Connecting the product to an iOS device
Connecting via Wi-Fi

1. On your iOS device, open the App Store, and download and install THINKWARE CLOUD.

2. Run THINKWARE CLOUD.

3. Tap Dash cam connection is required. at the bottom of the screen.

4. Tap Wi-Fi Connection.

5. On the product, press the Wi-Fi ( ) button.

6. From the THINKWARE CLOUD, tap Next.
   The Wi-Fi Settings screen will appear.

7. From the network list, select the Wi-Fi network starting with “Thinkware.”

8. Enter “123456789” in the Password field, and tap Join.
   The product is connected to your iOS device via Wi-Fi.

Connecting via hotspot

1. On your iOS device, open the App Store, and download and install THINKWARE CLOUD.

2. Run THINKWARE CLOUD.

3. Tap Dash cam connection is required. at the bottom of the screen.

4. Tap Hotspot Connection > Configure New Connection.

5. On the product, press the Wi-Fi ( ) button.

6. From the THINKWARE CLOUD, tap Next.
   The Wi-Fi Settings screen will appear.

7. From the network list, select the Wi-Fi network starting with “Thinkware.”

8. Enter “123456789” in the Password field, and tap Join.
   The product is connected to your iOS device via Wi-Fi.

9. Return to the THINKWARE CLOUD, enter the password for your hotspot, and tap Next.
   • ****To view the password for your hotspot, from the home screen of your iOS device, tap Settings > Personal Hotspot.

10. Tap Turn On Hotspot.

11. Confirm the pop-up message and tap OK.

12. Turn on the Personal Hotspot and wait until you hear “Connected to the Internet.”
    **** Do not leave the personal hotspot settings screen. Connection is not completed if you leave the personal hotspot settings screen before you hear “Connected to the Internet.”

13. Return to the THINKWARE CLOUD.
    The product is connected to your iOS device via hotspot.

4.2 Mobile viewer screen layout
The following provides brief information about the mobile viewer’s screen layout.

4.3 Playing recorded videos on the mobile viewer
Follow the instructions to play recorded videos.

**** The recording and the Advanced Driver Assistance System (ADAS) features of the product are disabled while checking the video file list or playing a video on the mobile viewer.

1. On your smartphone, run the Thinkware Cloud application and connect the product to the smartphone.
2. From the home screen of the mobile viewer, tap File List. The categories will be displayed.
3. Tap the desired category. The video file list will appear.
4. If necessary, tap All, Front, or Rear to filter the video file list by camera.
5. Select the desired video.

4.4 Video control menu overview
The following provides brief information about the mobile viewer’s video control menu.

**** The recording and the Advanced Driver Assistance System (ADAS) features of the product are disabled while checking the video file list or playing a video on the mobile viewer.

4.5 Cloud service
As long as the dash cam is connected to Internet, you can view your vehicle’s location, receive notifications when entering and departing Geo-Fence zones, and detecting a strong impact.

4.5.1 Log in to the THINKWARE account
Follow the instructions to log in to the THINKWARE account.

• You must turn on the network function to use the cloud service. To turn on the network function, refer to “6.6.1 Setting the network function” on page 50.
• You must log in to the THINKWARE account to use the cloud service. If you do not have an ID, select ThinkWare Sign Up on the SIGN IN screen, and create an account first.
• Once you log in to the THINKWARE account and register your product to your account, you can use cloud service even if your product is connected to Internet via Wi-Fi or others’ mobile phone.

4.5.2 Locating the vehicle
The cloud service receives GPS information from your product and displays the location of your vehicle. Follow the instructions to locate your vehicle.

**** If the cloud service failed to receive GPS information from the product or if you are using the cloud service for the first time, the following screen appears. Tap Retry to attempt to receive GPS information again.

4.5.3 Setting Geo-Fence
You can receive notifications when your vehicle enters to or departs from the Geo-Fence zones.

Turning on the Geo-Fence notification
Follow the instructions to turn on the Geo-Fence notification.

Adding a Geo-Fence zone
Follow the instructions to add a Geo-Fence zone.

4.5.4 Using the driving impact notification feature
You can receive notifications if any impacts occur to the vehicle. Follow the instructions to turn on the driving impact notification.

4.5.5 Viewing driving impact videos on the cloud service
You can view driving impact videos uploaded on the cloud service if an impact is detected while driving. Follow the instructions to view the driving impact videos.

• You must turn on the network function to use the cloud service. To enable or disable this feature, refer to “6.6.3 Setting driving impact video upload” on page 50.
• The speed of upload and cloud service operation may vary depending on the status of your mobile network and the cloud server.

5. Using the PC viewer

You can view and manage the recorded videos and configure various product features on your PC.

5.1 System requirements
The following are the system requirements for running the PC viewer.

• Processor: Intel Core i5, or higher
• Memory: 4 GB or more
• Operating system: Windows 7 or later (64-bit is recommended), macOS X10.8 Mountain Lion or later
• Other: DirectX 9.0 or higher / Microsoft Explorer version 7.0 or higher

**** The PC viewer will not operate properly on PC systems running an operating system other than those listed in the system requirements.

5.2 PC viewer for Windows
5.2.1 Installing the PC viewer (for Windows)

**** You can download the latest PC viewer software from the THINKWARE website (http://www.thinkware.com/Support/Download).

The PC viewer installation file (setup.exe) is stored in the root folder of the memory card that is provided with the product. Follow the instructions to install the PC viewer on your PC.

1. Insert the memory card into a memory card reader connected to your PC.
2. Run the installation file, and complete the installation according to the instructions given in the installation wizard.
   After the installation is complete, there will be a shortcut icon to THINKWARE Dashcam Viewer.

5.2.2 PC viewer screen layout (for Windows)
The following provides brief information about the PC viewer’s screen layout.

5.2.3 Playing recorded videos on the PC viewer (for Windows)
Follow the instructions to play recorded videos.

**** If the video files on the memory card are not automatically added to the playlist when you run the PC viewer, click File▼ > Open, select the removable storage device for the memory card, and click Confirm.

5.2.4 Video control menu overview (for Windows)
The following provides brief information about the PC viewer’s video control menu.

5.3 PC viewer for Mac
5.3.1 Installing the PC viewer (for Mac)

**** You can download the latest PC viewer software from the THINKWARE website (http://www.thinkware.com/Support/Download).

The PC viewer installation file is stored in the root folder of the memory card that is provided
with the product. Follow the instructions to install the PC viewer on your PC.

1. Insert the memory card into your PC using a SD card reader or SD card adapter provided.
2. Move the file named “dashcam_viewer_X.X.X.dmg” to the desktop.
3. Double-click the dashcam_viewer_X.X.X.dmg and click Open Dashcam Viewer application.
   The THINKWARE Dashcam Viewer opens.

5.3.2 PC viewer screen layout (for Mac)
The following provides brief information about the PC viewer’s screen layout.

5.3.3 Playing recorded videos on the PC viewer (for Mac)
Follow the instructions to play recorded videos.

5.3.4 Video control menu overview (for Mac)
The following provides brief information about the PC viewer’s video control menu.

6. Settings

You can set the product features according to your needs and preferences using the mobile viewer or the PC viewer. The following procedures are based on the mobile viewer.

**** The product will stop recording while configuring settings on the mobile viewer.

6.1 Managing the memory card
6.1.1 Partitioning the memory card
You can partition the memory card to adjust the storage space for different types of video recordings. Refer to the following instructions to partition the memory card.

1. From the mobile viewer, tap Dash Cam Settings > Memory Card Settings.
2. From Memory Partition, select the desired memory partition type. The new setting is applied automatically.

6.1.2 Formatting the memory card
This menu allows you to format the memory card that is inserted in the product. Refer to the following instructions to format the memory card.

1. From the mobile viewer, tap Dash Cam Settings > Memory Card Settings and tap the Format button under Formatting Memory Card.
2. From Formatting Memory Card, tap OK to proceed with memory formatting. All the data stored on the memory card will be erased after the formatting. Tap Cancel to cancel memory formatting.

6.1.3 Configuring the video overwriting function
This menu allows new video files to overwrite the oldest video files in the storage reserved for each mode.

1. From the mobile viewer, tap Dash Cam Settings > Memory Card Settings.
2. From Overwrite Videos, select the modes to allow video overwriting. The new setting is applied automatically.

6.2 Setting the camera
You can adjust the brightness of the front and rear view and flip the rear view image upside down.

6.2.1 Setting the brightness of the front camera
You can set the brightness of the front view recording. Refer to the following instructions to set the brightness.

1. From the mobile viewer, tap Dash Cam Settings > Camera Settings.
2. From Brightness-front, select Dark, Mid, or Bright. The new setting is applied automatically.

6.2.2 Setting the brightness of the rear camera
You can set the brightness of the rear view recording. Refer to the following instructions to set the brightness.

1. From the mobile viewer, tap Dash Cam Settings > Camera Settings.
2. From Brightness-rear, select Dark, Mid, or Bright. The new setting is applied automatically.

6.2.3 Flipping the rear view upside down
You can flip the rear view image upside down. Follow the instructions to activate the feature.

1. From the mobile viewer, tap Dash Cam Settings > Camera Settings.
2. From Rotate Rear Camera, select Enabled or Disabled. The new setting is applied automatically.

6.3 Setting recording features
You can set and adjust various features for recording, including the detection sensitivity for recording when the product detects an impact during continuous recording.

6.3.1 Setting the continuous impact detection sensitivity
You can set the detection sensitivity for recording when an impact is detected while driving. When you set the sensitivity, you must consider the road conditions, traffic situation, and your driving style.

1. From the mobile viewer, tap Dash Cam Settings > Record Settings.
2. From Continuous Mode Incident Recording Sensitivity, select the desired sensitivity. The new setting is applied automatically.

6.3.3 Setting parking mode
You can set the operating mode of the product while the vehicle is parked. Follow the instructions to set parking mode.

To use parking mode, you must install the hardwiring cable (optional). If continuous power is not supplied to the product, the product will stop recording when the vehicle engine is turned off.
For more information about parking mode, refer to “3.5 Using parking mode”

1. From the mobile viewer, tap Dash Cam Settings > Record Settings.
2. From Parking Mode, select the desired parking mode option. The new setting is applied automatically.

6.3.4 Setting the impact sensitivity in parking mode
You can set the detection sensitivity for recording when impact is detected while parking. Refer to the following instructions to set the parking impact sensitivity.

1. From the mobile viewer, tap Dash Cam Settings > Record Settings.
2. From Impact Sensitivity in Parking Mode, select the desired sensitivity. The new setting is applied automatically.

6.3.5 Setting the motion detection sensitivity
The Motion detection feature records a video when a moving object is detected near your vehicle. Refer to the following instructions to set the motion detection sensitivity.

1. From the mobile viewer, tap Dash Cam Settings > Record Settings.
2. From Motion Detection Sensitivity, select the desired sensitivity. The new setting is applied automatically.

6.3.6 Setting the record timer feature
When you activate the record timer feature, the product will record a video in parking mode at a preset time. Refer to the following instructions to set the time.

1. From the mobile viewer, tap Dash Cam Settings > Record Settings.
2. From Record Timer, select the desired time. The new setting is applied automatically.

**** The vehicle battery will not be charged while the vehicle is parked. If you record in parking mode for an extended period, the vehicle’s battery may be depleted and you may not be able to start the vehicle.

6.3.7 Setting the battery protection feature
You can set to use the battery protection feature. Follow the instructions to activate the feature.

1. From the mobile viewer, tap Dash Cam Settings > Record Settings.
2. From Battery Protection, select Enabled or Disabled. The new setting is applied automatically.

6.3.8 Setting the battery cutoff voltage feature
You can set the voltage limit to stop recording at when using the Low Voltage Off feature. Refer to the following instructions to set the voltage.

• **** The battery cutoff voltage can be set only when the Battery Protection setting is set to Enabled.
• If the Off voltage value is too low, the product may consume the battery completely depending on the conditions like the vehicle type or temperature.

1. From the mobile viewer, tap Dash Cam Settings > Record Settings.
2. From 12V or 24V, select the desired voltage.

For vehicles using a 12 V battery (most passenger vehicles), configure the 12V setting. For vehicles using the 24 V battery (trucks and commercial vehicles), adjust the 24V setting. The new setting is applied automatically.

6.3.9 Setting the battery protection feature for wintertime
You can set the month(s) during the cold season to apply the low voltage protection level of the vehicle. Refer to the following instructions to set the month(s).

1. From the mobile viewer, tap Dash Cam Settings > Record Settings.
2. From Wintertime Battery Protection, select the month(s) to apply the battery protection feature. The new setting is applied automatically.

6.4 Setting road safety features
You can activate or deactivate a safety camera alert system, a lane departure warning system (LDWS), a forward collision warning system (FCWS), a low speed Forward collision warning system (low speed FCWS), and a front vehicle departure warning (FVDW) and set their options.

6.4.1 Setting the safety cameras
When the vehicle approaches or passes the speed limit zone, the safety camera alert system will collect GPS signals and safety camera data. Refer to the following instructions to enable or disable this feature.

1. From the mobile viewer, tap Dash Cam Settings > Road Safety Settings.
2. From Safety Cameras, select Enabled or Disabled. The new setting is applied automatically.

6.4.2 Setting the mobile zone alert
Follow the instructions to turn on or off the mobile zone alert.

1. From the mobile viewer, tap Dash Cam Settings > Road Safety Settings.
2. From Mobile Zone Alert, select Enabled or Disabled. The new setting is applied automatically.

6.4.3 Identifying the vehicle type
Refer to the following instructions to initialize the ADAS calibration setting.

1. From the mobile viewer, tap Dash Cam Settings > Road Safety Settings.
2. From Vehicle Type, select your vehicle’s type. The new setting is applied automatically.

6.4.4 Initializing the ADAS calibration setting
Refer to the following instructions to identify your vehicle type for using the ADAS feature.

1. From the mobile viewer, tap Dash Cam Settings > Road Safety Settings and tap the Reset button under Initialize ADAS.
2. From Initialize ADAS, tap Confirm to proceed with initializing. Tap Cancel to cancel initializing.

6.4.5 Setting the lane departure warning sensitivity
When the vehicle departs its lane, the LDWS will detect the lane departure via the real-time video image and warn the driver. Refer to the following instructions to set the detection sensitivity or activate or deactivate this feature.

1. From the mobile viewer, tap Dash Cam Settings > Road Safety Settings.
2. From LDWS (Lane Departure Warning), select the desired sensitivity. The new setting is applied automatically.

6.4.6 Setting the lane departure detection speed
You can change the lane departure detection speed. Refer to the following instructions to set the lane departure detection speed.

1. From the mobile viewer, tap Dash Cam Settings > Road Safety Settings.
2. From LDWS Speed, select the desired sensitivity. The new setting is applied automatically.

6.4.7 Setting the forward collision detection sensitivity
When the vehicle drives at 30 km/h or above, the FCWS will detect forward collision danger via the realtime video image and warn the driver. Refer to the following instructions to set the detection sensitivity or activate or deactivate this feature.

1. From the mobile viewer, tap Dash Cam Settings > Road Safety Settings.
2. From FCWS (Forward Collision Warning), select the desired sensitivity. The new setting is applied automatically.

6.4.8 Setting the low speed forward collision detection sensitivity
When the vehicle drives at 30 km/h or lower, the Low Speed FCWS will detect forward collision danger via the realtime video image and warn the driver. Refer to the following instructions to set the detection sensitivity or activate or deactivate this feature.

1. From the mobile viewer, tap Dash Cam Settings > Road Safety Settings.
2. From Low Speed FCWS, select the desired sensitivity. The new setting is applied automatically.

6.4.9 Setting front vehicle departure warning
When the vehicle is stopped in traffic, this feature will detect the departure of the vehicle in front and notify the driver. Refer to the following instructions to enable or disable this feature.

1. From the mobile viewer, tap Dash Cam Settings > Road Safety Settings.
2. From FVDW (Front Vehicle Departure Warning), select Enabled or Disabled. The new setting is applied automatically.

6.5 Configuring the system settings
This menu allows you to configure the hardware settings that are globally applied to the system during operation, such as the display language and screen brightness.

6.5.1 Setting the display language
Select a language to display on the screen. Follow the instructions to select a language.
1 From the mobile viewer, tap Dash Cam Settings > System Settings.
2 From Language, select the desired language. The new setting is applied automatically.

6.5.2 Adjusting the system volume
This menu allows you to adjust the voice guidance volume. Follow the instructions to adjust the volume.
1 From the mobile viewer, tap Dash Cam Settings > System Settings.
2 From Volume, select 0, 1, 2, or 3. The new setting is applied automatically.

**** If you select 0, the voice guidance will be disabled.

6.5.3 Setting the Security LED
Follow the instructions to turn on or off the security LED.
1 From the mobile viewer, tap Dash Cam Settings > System Settings.
2 From Security LED, select the desired mode. The new setting is applied automatically.

6.5.4 Setting the rear camera LED
Follow the instructions to turn on or off the rear camera LED.
1 From the mobile viewer, tap Dash Cam Settings > System Settings.
2 From Rear Camera LED, select Enabled or Disabled. The new setting is applied automatically.

6.5.5 Setting the time zone
Follow the instructions to set the time zone.
1 From the mobile viewer, tap Dash Cam Settings > System Settings.
2 From Time Zone, select the desired time zone. The new setting is applied automatically.

6.5.6 Setting the daylight saving time
Follow the instructions to set the daylight saving time.
1 From the mobile viewer, tap Dash Cam Settings > System Settings.
2 From Daylight Saving, select Enabled or Disabled. The new setting is applied automatically.

6.5.7 Setting the speed unit
Follow the instructions to set the speed unit.
1 From the mobile viewer, tap Dash Cam Settings > System Settings.
2 From Speed Unit, select km/h or mph.

6.5.8 Setting the speed stamp
Follow the instructions to turn on or off the speed stamp feature.
1 From the mobile viewer, tap Dash Cam Settings > System Settings.
2 From Speed Stamp, select Enabled or Disabled. The new setting is applied automatically.

6.5.9 Setting the voice recording
Follow the instructions to turn on or off the voice recording feature.
1 From the mobile viewer, tap Dash Cam Settings > Voice Recording.
2 From Voice Recording, select Enabled or Disabled. The new setting is applied automatically.

6.6 Configuring network function settings
You can activate or deactivate network function and driving impact notification.

6.6.1 Setting the network function
Follow the instructions to turn on or off the network function.
1 From the mobile viewer, tap Dash Cam Settings > Network Function Settings.
2 From Network Function, select Enabled or Disabled. The new setting is applied automatically.

6.6.2 Setting sensitivity for driving impact notification
You can set the detection sensitivity to notify you if an impact is detected while driving. Follow the instructions to select a sensitivity for the driving impact notification.
1 From the mobile viewer, tap Dash Cam Settings > Network Function Settings.
2 From Driving Impact Notification, select the desired sensitivity. The new setting is applied
automatically.

**** 1G: An acceleration of 1G equates to a rate of change in velocity of approximately 35 kilometers per hour (22 mph) for each second that elapses.
• Impact 1 = 3G
• Impact 2 = 4G

6.6.3 Setting driving impact video upload
You can choose to upload driving impact videos to the cloud server if an impact is detected while driving. Follow the instructions to enable or disable this feature.
1 From the mobile viewer, tap Dash Cam Settings > Network Function Settings.
2 From Upload Driving Impact Video, select Enabled or Disabled. The new setting is applied
automatically.

7. Accessing the product information

New users may benefit from the basic product information that can be accessed from the Menu screen.

7.1 Viewing the product information
From the mobile viewer, tap Dash Cam Info to view product information. The following product information will be displayed on the screen.

• Model Name
• Memory Size
• Firmware Ver.
• LOCAL ID
• Safety Camera Ver.
• GPS Info

7.2 Accessing and configuring the GPS
A GPS module is used to include the location data in the recorded videos. From the mobile viewer, tap Dash Cam Info > GPS Info to view the GPS features. The connection status, signal strength, time (UTC), vehicle speed, current altitude, and Horizontal Dilution of Precision (HDOP) are displayed on the screen.

Tap   to initialize the GPS, and allow it to locate the current position.

Horizontal Dilution of Precision (HDOP)
HDOP is a value that refers to GPS deviation due to satellite positioning.

8. Upgrading the firmware

A firmware upgrade is provided to enhance the product’s features, operation or to increase stability. For optimal operation of the product, ensure that you keep the firmware up to date.
Follow the instructions to upgrade the firmware.

1. On your PC, open a web browser and go to http://www.thinkware.com/Support/Download.
2. Select the product and download the latest firmware upgrade file.
3. Unzip the downloaded file.
4. Disconnect power to the product and remove the memory card.
5. Open the memory card on a PC and copy the firmware upgrade file to the root folder of the memory card.
6. While the power is disconnected from the product, insert the memory card into the memory card slot on the product.
7. Connect the power cable to the product, and then turn on the power (ACC ON) or start the engine to turn on the product. The firmware upgrade starts automatically, and the system will restart once the firmware update is completed.

**** Do not disconnect the power or remove the memory card from the product during the upgrade. Doing so may cause serious damage to the product, or to the data stored in the memory card.

**** You can also update the firmware from the mobile viewer and the PC viewer.

9. Resetting the product

10. Troubleshooting

The following table lists the problems users may encounter while using the product and measures to resolve them. If the problem persists after taking the measures provided in the table, contact the customer service center.

11. Specifications

To see the product specifications, refer to the following table.

Before contacting a service center
Please back up all important data stored in the memory card. The data in the memory card may be deleted during repair. Every product requested for repair is regarded as a device that has had its data backed up.

The customer service center does not back up your data. THINKWARE is not responsible for any loss, such as data loss.

http://www.thinkware.com

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References

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