final ZE3000 Bluetooth Earphone User Manual
- June 9, 2024
- final
Table of Contents
final ZE3000 Bluetooth Earphone
ONLINE:
https://final-inc.com/pages/lang-download-ze3000
Package Contents
Part Name
Power/Charging
Charging the charging case:
Connect the accessory USB charging cable(C) connector to the USB port on the
charging case and connect the USB (A) connector to an electrical appliance or
adapter with the same shape of connector and the internal battery within the
charging case will begin to charge. While charging, the LED Indicator of the
charging case will light up in a different color depending on the battery
power level of the charging case as shown in the table below.
| Charging Case Battery Level | LED Indicator of the Charging Case |
|---|---|
| Less than 10% | LED lights up in Red |
| 10-99% | LED lights up in Yellow |
| 100% | LED lights up in Green |
Charging the earphones:
Return the earphone units back to the charging case and the LED Indicator of
earphone units will light up and start charging. By closing the charging case,
the power of the earphone units will be turned OFF and the LED Indicator of
the charging case will start flashing depending on the battery level of the
earphone units as shown in the table below.
| Earphone Units Battery Level | LED Indicator of the Charging Case |
|---|---|
| 0-99% | LED flashes in Blue |
| 100% | LED turns off |
- LED Indicator of the charging case shows the battery level of the charging case by lighting up in a designated color as shown in the table under P.4 during the first 5 seconds after the case is closed.
- While both charging case and earphone units are simultaneously charged, the LED Indicator of the charging case will take turn to show the battery level of both.
Example) Charging case at 50% and earphone units at 50%: The LED Indicator of the charging case will switch between Yellow and Blue in turn for every 1 second.
Turning ON the Earphones
After opening the charging case, the LED Indicator of the earphones will
lights up Red for 3 seconds and the power of the earphone units will
automatically turn ON. (LED will light up Blue instead for 3 second if the
earphone units are fully charged). After the charging case is opened, the LED
Indicator of the charging case will light up in a designated color for 5
seconds depending on the battery power level of the charging case as shown in
the table below. If the LED Indicator of the charging case does not light up
after opening the charging case, the battery of the charging case might have
been completely depleted. In such case, the earphone units will not turn ON
when the case is opened. To turn ON the earphone units, tap the touch control
panel once.
Turning OFF the Earphones
Touch and hold the touch control panel for about 3 seconds until two types of beep sound emanate, then release the hold and the power will switch OFF.
Returning the earphone units back to an adequately charged charging case and closing the charging case will automatically turn OFF the power of the earphone units. The LED Indicator light of the charging case will light up in a designated color for 5 seconds depending on the power level of the battery as shown in the table under P.4. After that, the LED Indicator will blink in Blue when the case is charging the earphone units. If the LED Indicator of the charging case does not light up after closing the charging case, the battery of the charging case might have been completely depleted. In such case, earphone units will not turn OFF automatically. Touch and hold the touch control panel for about 3 seconds until two types of beep sound emanate, then release the hold and the power will switch OFF.
Performing Device Pairing
To connect the earphones to your smartphone or other devices initially, it is
necessary to perform device pairing. For devices which have been performed
with the device pairing, a connection will automatically be established the
next time the power is switched ON if they are in close distance.
Performing initial device pairing:
- The power of the earphone units will automatically switch ON when the case is opened with the LED Indicator of the earphones lights up Red for 3 seconds. Then, they will automatically switch to the pairing mode with the LED Indicator on one of the earphones flashes between Blue and Red.
- Switch ON the Bluetooth connection of the smartphone or other devices and select [ZE3000] which is shown under the pairable device list. When [ZE3000 Connected•1J appears on the display, device pairing is completed.
Unpairing current device and performing new device pairing with another device:
- Disconnect the device to which it has already been paired or switch the Bluetooth connection OFF on the device to which it has already been paired.
- Open the charging case and the LED Indicator on the earphones will light up in the designated color 2 according to its battery level for 3 seconds. Then, they will automatically switch to the pairing mode with the LED Indicator on one of the earphones flashes between Blue and Red.
- Switch ON the Bluetooth connection of the smartphone or other devices and select [ZE3000] which is shown under the pairable device list. When [ZE3000 Connected•1J appears on the display, the new device pairing is completed.
- The message display might differ depending on the connected device.
- The LED Indicator on the earphone will light up in Blue if it is fully charged, and light up in Red when it is not.
Operation of Touch Control Panel
| L | R |
|---|
Music
| Playback| Single tap
Pause| Single tap
Next Track| | Touch and hold, then release on beep
Previous Track| Touch and hold, then
release on beep
|
Raise Sound Volume| | Double tap
Lower Sound Volume| Double tap|
Incoming Calls
| Receive Call| Single tap
End Call| Touch and hold, then release on beep
Refuse Call| Double tap
Siri/ Google Assistant| Initialize| Triple tap (Only while music
playback is stopped)’
Depending on the device to which connected, this function may not be available.
Performing Factory Heset
When there is trouble to achieve a successful pairing or unexpected error has
occurred, please pertorm the ractory eset by the following procedures stated
below. Once tne factory reset is completed, please attempt another pairing
operation.
- Return the left and right earphone units back to an adequately charged charging case then touch and hold the touch control panel on both sides simultaneously for around 10 seconds until the LED Indicator of both sides light up in Purple.
- After a certain amount of time, the earphones will automatically switch to the device pairing mode with the LED Indicator on one of the earphones flashes between Blue and Red. The factory reset has been completed.
- The earphones are now in the factory default state with all previous pairing information with the Smartphone or other devices deleted. Please remove the previous pairing record on the smartphone or other devices then perform device pairing again.
About the Ear Tipss
When bass is hardly audible and high range sound jars the ear, there is a
possibility that the sealing of ear tip is not appropriate, In order to enjoy
music in accordance with the design of the earphone, it is important that the
ear tip fit properly and there is a means of sealing the ear canal. In order
to achieve the proper fit, please try the following methods:
- Instead or only using theL SIze attachea Dy defauIL, please try out all tne siz2es provided.
- Sometimes bigger ear tips might fit better tor smaller ears.
- Some users might have different ear canal sizes for the left and right ears. To achieve perfect fitting on both ears, please also try pairing ear tips with different sizes for left and right.
Maintenance
Gently remove any build-up from the mesh filters with a cotton swab. Try to perform this regular maintenance on a weekly basis.
Warnings & Cautions
- There is a risk of permanent hearing loss from extended use at excessive sound volumes.
- Please do not exceed 40 hours use per week at a sOund volume of 80 dB(A) Or 5 hours per week at a volume of 89 dB(A).
- To avoid electromagnetic interference, please refrain from use in places in which the use of electronic devices is prohibited.
- If you are using a pacemaker or other electronic medical devices, please Consult your physiCian before using this product.
- This product contains small parts that may be hazardous to children, so please store in a place that is out of the reach of children.
- Please do not subject to strong shocks or apply excessive force. Damage from abnormal use is not covered by the warranty. 1o prevent damage, please store the earphones inside the case in an appropriate location.
- Causing damage to the cirCuits may result in fire or electrical shock, so please do not attempt to disassemble this product.
- Please keep this product away from water or other liquids that may cause shorts or other damage.
- Please do not attempt to repair this product yourself as unauthorized attempts at repair may void the product warranty.
- Never use earphones when operating a bicycle, automobile, motorcycle or other motor vehicle as this is a cause of traffic accidents and there is a risk of serious consequences. Even when not driving. please do not use at railroad crossings, traffic intersections and other environments where there is a danger in the inability to hear surrounding sounds.
- This product may be damaged if it is placed in locations where the environment is subject to excessive direct sunlight, humidity, dust and other contaminants.
- Always keep the charging terminals clean. LDirt and dust adhered to the metal charging points of the earphones or the pins of the charging case might cause short-circuit, burn, or fire.
- Do not use any cable other than the one provided when charging the charging case,
- This product is not compatible with fast charging. Try to avoid charging the charging case with a fast charging adapter with a maximum output power exceeding 20W. Doing so may not only cause malfunction, but may also result in fire.
Troubleshooting
When you think, “Is it broken?
| Problem | Cause | Remedy | |
|---|---|---|---|
| For safety of transportation from overseas, laws and | |||
| regulations do not allow the internal battery to be fully | |||
| (Immediately after purchasing) |
Battery level is low
| charged at the time of shipping. For that reason, voltage may fall below the level required for operation
at the time the customer opens the package. Fully charging the battery before use may relieve this
| | inconvenience. Please refer to “Power/Charging” on
| | P.3 regarding the method for charging.
| | Please return the earphones into the charging case and
Earphones will
| Earphone batteries are depleted| close the case to charge them. (In case the charge in
the charging case has run out, please charge the charging case first.) Please refer to “Power/ Charging”
not turn ON| | on P.3 regarding the method for charging.
| The touch control| Please touch and hold the touch control panel until the
| panel has not been| power supply turns ON. Please refer to “Turning ON
| touched for| the Earphones” on P.4 regarding the method for
| adequate time| turning the earphones ON.
| | If the LED Indicator on the charging case does not light
| Charging case battery is depleted| up while opening or closing the case,
this indicates that the charging case battery might have depleted. Please
charge the charging case. Please refer to “Power/
| | Charging” on P.3 regarding the method for charging.
| An error has occurred| In some cases, performing a reset operation may fix
| due to improper| the problem. Please refer to “Performing Factory
| operation| Reset” on P.8 regarding the reset method.
Earphones will not turn OFF|
The touch control panel has not been touched for adequate time
| Please touch and hold the touch control panel until two types of beep sound
emanate, then release the hold and the power will switch OFF. Please refer to
“Turning OFF the Earphones” on P.5 regarding the method for turning the
earphones OFF.
Problem| | Cause| Remedy
---|---|---|---
Earphones will not turn OFF
|
Charging case battery level is low (LED Indicator does not light up while opening or closing the case)
| Normally, if the earphones are returned to an adequately charged case and have the case closed, the earphones will automatically turn OFF. If the earphones do not turn OFF, the battery power level of the charging case might be too low. Please try again after charging the charging case. Please refer to “Power/Charging” on P.3 regarding the method for charging.
Using ear tips other than those included as accessories preventing the case from fully closed
| Normally, if the earphones are returned to an adequately charged case and have the case closed, the earphones will automatically turn OFF. However, if ear tips other than those included as accessories are used, there are cases in which they may interfere with the charging case and cause the earphones could not be turned OFF. Please check to see whether the earphones turn OFF by using original ear tips.
Earphones cannot be charged
| Metal contacts on earphone is not touching the pins
on the charging case
|
Please ensure that the metal contacts are touching the pins on the charging case.
Charging case battery level is low (LED indicator does not light up while opening or closing the case)
| Normally, if the earphones are returned to an adequately charged case and have the case closed, the earphones will automatically turn OFF and start being charged. If the charging does not start, the battery power level of the charging case might be too low. Please try again after charging the charging case. Please refer to “Power/ Charging” on P.3 regarding the method for charging.
The lid of the charging case is not properly closed
| If the lid of the charging case is not properly closed, the earphone units
will stay ON and keep consuming power and lead to longer charging time. Please
make sure the lid is properly closed while charging.
Problem| | Cause| Remedy
---|---|---|---
Earphones cannot be charged
|
Using ear tips other
than an accessory
|
Normally, if the earphones are returned to an adequately charged case and have the case closed, the earphones will automatically turn OFF and start being charged.
However, if ear tips other than those included as accessories are used, there are cases in which they may interfere with the charging case and cause the earphones could not be charged. Please check to see whether the earphones start charging (LED lights up in Red) by using original ear tips.
Touch sensor is not functioning
|
The touch control panel section has become soiled or wet
|
In case the touch control panel section has become soiled or wet, the touch control panel may not function properly, and it may not be possible to operate the earphones. Please wipe the touch control panel section with a soft, dry cloth to remove stains or moisture.
While playing music , sound (connection) is interrupted
|
Unstable connection caused by interference from external factor
|
Bluetooth communicates using the 2.4GHz band. This band is used by other wireless standards such as Wi-Fi, etc., and so there is a possibility of receiving interference. Moreover, this 2.4GHz band does not penetrate liquids. There is impact from humidity and rain, and the human body also contains liquid, so there are individual differences in connectivity. Furthermore.it depends on the specifications of smartphones and other devices.
For that reason, switching OFF unused Wi-Fi / Bluetooth settings on surrounding devices, etc. is a countermeasure. While outside, there is a possibility that moving a smartphone from inside a bag to a breast pocket, etc. or otherwise reducing the distance between devices may improve the connection status.
| Problem | Cause | Remedy |
|---|
Earphones cannot be detected/ paired
| Earphones are not in the pairing mode| In some cases, performing a reset
operation may fix the problem. Please refer to “Performing Factory Reset” on
P.8.
Has automatically been connected to a previously connected device|
Please try performing the pairing operation again after having deleted the pairing information from a previously paired device.
In case it takes time to charge
|
The output of the USB adapter being used for charging is low
| In case you are using the USB port on a PC, etc., there are cases in which the output is low and it may take more time to charge than the publicly listed value. As such, please use a 5V/1A USB adapter when charging this product.
Sound only comes out from one side
| The left/right earphone pairing has been released|
In some cases, performing a reset operation may fix the problem. Please refer to “Performing Factory Reset” on P.8.
The battery of one side of the earphones
has depleted
| Please return the earphone into the adequately charged charging case and close the case to charge it. Please refer to “Power/Charging” on P.3 regarding the method for charging.
Battery consumption is fast for
one side of the earphones only
|
Based on the design specification, one side is the parent and the other side is the child, so the burden between left and right is different
| Under the specification for Bluetooth earphones, communication generally takes place with one side as the parent and the other as the child. As such, the child only communicates with the parent, but the parent communicates with the smartphone or other devices and communicates with the child as well, and so there is a difference in the level of burden borne by the left and right earphone. As a result, a difference in the battery consumption between the left and right may occur .
Warranty and After Service
The warranty for this product is valid for 1 year from the date of purchase. During the warranty period, we will repair the product based on the provisions below. The warranty is only valid in the country in which the product was purchased. Regarding questions pertaining to repairs, please contact the store you purchased the product from or contact us by visiting our “Contact” page.
- During the warranty period, we will repair the product free of charge if the product failed even though it was used in accordance with the instructions in the user’s manual and the point of caution sections.
- In the following cases, repairs to the product will be subject to a fee even during the warranty period:
- Warranty card, original purchase receipt or other documentation showing the date of purchase are failed to be presented.
- The product is identified to be modified, disassembled, or repaired by a third party or customer other than our company or our authorized organizations.
- The earphones were subjected to a strong impact or were allowed to get wet. Product failure resulting from an excessive use of force on the product.
- Failure of the product or damage caused as a result of fire, earthquake, storm or flood damage, lightning strike or other natural disaster.
- Repair of scratches on the surface of the housing or repair of the housing itself.
The warranty card located on the last page of this user manual is necessary in the event that the warranty is utilized. Please store the card along with a receipt or other documentation showing the date of purchase in a safe place.
WARRANTY CARD
This card is necessary in the event that the warranty is utilized. Please
store this card along with a receipt or other documentation showing the date
of purchase in a safe place to be produced in the event that the warranty is
utilized. Please refer to the manual for the provisions of the warranty.
Contacting Us
Please contact us by visiting our official “CONTACT” page by scanning the QR code below.
https://final-inc.com/pages/lang-contact
There is a possibility of a change in the specification, so please scan this QR code below for the latest user’s manual.
https://final-inc.com/pages/lang-download-ze3000
FCC STATEMENT
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful intetierence to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the intetierence by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1 )this device may not cause harmful interference, and (2) this device must accept any intetierence received, including intetierence that may cause undesired operation