WILLIAMSAV FM T55 FM+ Assistive Listening System User Manual

M T55 FM+ Assistive Listening System
User Manual

FM+
Assistive Listening System FM T55
USER MANUAL

Safety Warnings and Instructions

WARNING! TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
CAUTION! TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
NOTE: THE FCC REQUIRES THIS DEVICE TO BE USED WITH APPROVED, FCC 15.203 COMPLIANT ANTENNAS AND BE PROFESSIONALLY  INSTALLED. REFER TO WILLIAMS AV’S 72 MHz ANTENNA SELECTION INSTALL GUIDE FOR COMPLIANT ANTENNAS FOR THIS PRODUCT.

Precautions:

1. Power – WARNING, BEFORE TURNING ON THE POWER FOR THE FIRST TIME, READ THE FOLLOWING SECTION CAREFULLY. The unit is  designed for use only with the line cord of the region in which it will be operated.
2. Voltage Label (Rear Panel) – A label located at the rear panel power connection indicates the DC power input for the unit. The label will read 24VDC. Use the Williams AV TFP 062 power supply for this unit.
3. Do not plug in the input, output, Ethernet, or Dante connections while the power switch is switched to the on position.
4. Do not touch the FM + [D] with wet hands. Do not handle the FM + [D] or power cord when your hands are wet or damp. If water or any other liquid enters the FM +  [D] cabinet, take the FM + [D] to qualified service personnel for inspection.
5. Place the FM + [D] in a well ventilated location. Take special care to provide plenty of ventilation on all sides of the FM + [D] especially when it is placed in an audio  rack. If ventilation is blocked, the FM + [D] may over heat and malfunction.
6. Do not expose the FM + [D] to direct sun light or heating units as the FM + [D] internal components temperature may rise and shorten the life of the components. Avoid damp and dusty places.
7. Care – From time to time you should wipe off the front and side panels and the cabinet with a soft cloth. Do not use rough material, thinners, alcohol or other chemical  solvents or cloths since this may damage the finish or remove the panel graphics.

Recycling Instructions

Help Williams AV protect the environment! Please take the time to dispose of your equipment properly.
Product Recycling:
Please do NOT dispose of your equipment in the household trash. Please take the equipment to a electronics recycling center for proper disposal.
Battery Recycling:
Please do NOT dispose of used batteries in the household trash. Please take the batteries to a retail or community collection point for recycling.

System Overview

The groundbreaking FM + provides the industry-first choice of using traditional FM receivers or using personal electronic devices over Wi-Fi for hearing assistance. Along  with this flexibility comes exceptional audio quality, as the FM + is built on a professional digital audio (DSP) platform.
The new FM + is designed to support those who want to use their own smartphones and headphones for a more discreet assistive listening experience. Simplicity is also available for those who want a more traditional assistive listening system with a dedicated FM receiver and headset. Venues no longer need to choose between providing FM  or Wi-Fi assistive listening systems. FM

• supports the iOS and Android Wave CAST
  Apps and the Wi-Fi Receiver– in addition to all of the current and legacy Williams Sound FM receivers operating on the 72-76 MHz bandwidth.
  Developed for hearing assistance in public venues, the FM + includes a complete audio processor optimized for the needs of hearing impaired people and are easily  integrated with an existing sound system, or used with a microphone as a stand-alone system.

Quick Setup Instructions

1. Position the FM + transmitter near the sound system or mixer from which it will receive audio. We do not recommend wall or ceiling mounting, or putting the device on a cart.

2. Connect the power supply to the Power Supply connector located on the back of the FM +. Press in the power button on the front of the FM +. The power button should light up. If not, go back and check the power connections.

3. Choose and configure the audio source. The audio source must be configured in the menu before plugging the source into the jack (except Dante Audio – skip to step 9).  Push the Menu button and push the > button once to display AUDIO SOURCE on the screen. Push the > button to access the audio sources. Using the ^ or v menu  buttons, choose between ANALOG LINE IN, MIC, PHANTOM MIC +12V, 400 Hz Test Tone, or DANTE. When the desired audio source is displayed, press the right  arrow (>) to apply the setting. Press the Menu button to exit the menu.

4. Push the power button to turn the unit off.

5. Connect the audio source to the audio input jack on the rear of the FM +.

6. Push the power button to turn the unit on.

7. With the audio source playing, adjust the Audio Level on the FM + so that the green 0 dB LED generally lights and the red +9 dB LED lights occasionally. To do this, use  the Hot Buttons while on the main info screen. Press the ^ button to increase the audio level in 1.0 dB steps, or press the v button to decrease the audio level in 1.0 dB steps.

8. Select an Audio Preset. The FM + has three pre-configured Audio Presets to choose from: Hearing Assist, Music, and Voice. A Custom preset is also available. The  performance of the FM + is optimized for each of the pre-configured Audio Presets. Using the menu and control buttons on the front of the FM +, push the Menu button,  the display will change to show Audio Settings. Use the forward > button to display Audio Source in the selection box. Push the down v button to show Audio Presets. Now  press the right arrow > button to display the list of Presets. Use the ^ and v buttons to alternate between Hearing Assist, Music, Voice and Custom selections. When the  desired Audio Preset is displayed, press the right arrow (>) to apply the setting. If Custom is desired, push the right arrow > button to enter the custom settings. Press the Menu button to exit the menu.

9. (FM + D only) Connect an Ethernet cable from the Dante network to the connector labelled Dante on the transmitter.
   (Note: Dante IP Address and other settings are  configured externally through Dante Controller; there are no settings in the transmitter for Dante, other than choosing Dante as the input source).

10. If Dante audio is being used, the Dante source must be connected, must be playing audio, and the Dante Controller must be used to route audio from the Dante source to the FM +.

11. Install an appropriate antenna for your system configuration. For a full list of antenna options, please go to our website www.williamsav.com.
    NOTE: The FCC requires this device to be used with approved, FCC 15.203 compliant antennas and be professionally installed. Refer to Williams AV’s 72 MHz Antenna Selection Install Guide for compliant antennas for this product.

12. Set the Transmitter Channel. The FM + is shipped from the factory with the channel/frequency set to Ch.1 (72.1 MHz). To change the channel/frequency, while on the  main info screen, use the buttons < and > to change channels.

13. To test Wi-Fi Audio, use a personal device with the Wave CAST App installed to listen to the audio and test that device is working and sounds correct over Wi-Fi.

14. To test FM Audio, listen with an FM receiver. Walk around the listening area. The signal should be clear and quite loud when the volume is turned up.

To adjust any settings via a web browser:

1. Connect an Ethernet cable from your local area network, or Wi-Fi router to the connector on the transmitter labelled Ethernet. This network will be used to broadcast the audio.
2. Open a web browser on a computer or mobile device that is also connected to the same local network as the FM +.
3. In the address bar of the browser, type in the IP address that is shown on the front of the transmitter’s main info screen, and push the enter key on the keyboard. (Note: it is not necessary to type “http://” or “www.”preceding the IP address.)
4. The browser will open the transmitter’s web page, displaying a Login button. Click the log-in button and enter the user name “admin” and the default password “admin”.
5. The web browser will now show the transmitter’s Home Page, which shows the current FM + status info. The tabs at the top navigate to different pages that allow adjustment of the transmitter’s settings.

Wi-Fi Network May Be Required
If Wi-Fi audio is desired, the FM + connects to the installation location’s Wi-Fi Network. It does not provide a network on its own. The Wi-Fi network will need to be  installed and established before the FM + can be used. You may connect the device to a computer via a hardwired connection to help troubleshoot any networking problems.  A Wi-Fi network is not required for broadcasting audio over FM.

Router and Network Equipment Selection

The FM + is intended to be set up on an already existing Wi-Fi network; however, upgrades to your network equipment may be necessary depending on the performance  desired from the FM +. For instance, a higher-end, more powerful router will allow more users to connect to your audio stream than using a cheaper, less powerful router.
The Wi-Fi network will need to be accessible to the users who will be listening to the audio. A public or Guest Wi-Fi network will usually be ideal for ease of accessibility. If  the user’s devices cannot connect to the network due to security settings, they will not be able to hear the audio.
The FM + system will put a demand on the network. If the network cannot handle the demand, whether because it is being used for other networking needs or because the  networking hardware is not strong enough, the FM + will be unable to reach its maximum audience.
When streaming to a small or medium sized audience, a basic networking configuration may suffice. When streaming music using multiple channels (such as having several  Wave CAST or FM + units on your network), a powerful router and network configuration is more likely to be required. The Wave CAST Networking Guide is available on  the Williams AV website for additional networking tips. The Wave CAST networking guide applies to the FM + as well as the Wave CAST.

Wiring and Connections

Power Supply Connection
Connect the TFP 062 power supply to the Power Supply Jack located on the rear of the FM + transmitter.

Ethernet and Dante RJ-45 Connection
If connecting to a network or directly to a PC, a. Ethernet cable must be used. In some cases, (like older PCs) a crossover cable may need to be used.
Audio Source Connections
The FM + transmitter will accept the following audio sources:

1. Balanced Microphone with or without 12 volt phantom power (DIN 45596) on a 3-pin (XLR) connector.
2. Balanced/Unbalanced microphone with or without phantom power on 1/4 inch (TRS) jack
3. Balanced/Unbalanced Line on a 3-pin (XLR) connector.
4. Balanced/Unbalanced Line on 1/4 inch (TRS) jack.
5. Dante on an RJ-45 jack (optional).

WARNING:
The FM + is not designed to accept 70 volt speaker signals! This may result in damage to your system.
The sound source should come directly from the system mixer or digital source as a low-level or unprocessed signal.
IMPORTANT: When a suitable audio source has been determined, you MUST configure the audio source in the menu of the FM + before plugging that source in.

Multi-Channel Sources
By constructing a simple resistive mixer, stereo (or 3 channel) sources can be connected to the FM +. Additional channels can be accommodated by adding a resistor for each source.
Note: The Dante audio input will automatically mix the left and right channels.
Connecting Additional Sound Systems
The Analog Audio Line Output (RCA) jack can be used for monitoring, recording, or routing the FM +’s processed audio into another sound system. For help connecting  your sound system, contact Williams AV’s Tech Blue technical support team.

Avoiding Hum in the Audio (as a Result of a Ground Loop)
A hum created by a ground loop can often be eliminated by connecting a capacitor in series with the audio line shield to the transmitter’s ground. This method also maintains  good radio frequency (RF) shielding. Determining the effectiveness of this method for your installation usually requires some experimentation.

Selecting an Audio Source Appropriate for Hearing Impaired Listeners
The FM + transmits audio with excellent fidelity. Therefore, the audio source signal should be of the highest audio quality and not subject to a compressor, limiter,  reverberation, or other signal processing equipment. While compressed audio is available through the FM +, excessive compression is not helpful to the hearing impaired
and can contribute to excessive noise in the audio.
The FM + audio source signal is usually connected to a mixer’s line output signal which is behind the mixer’s parametric equalizers but ahead of any equalization used for house loudspeakers.
If audio delay is available for use in large auditoriums, it’s usually best to use it. Because radio signals travel faster than sound, delaying the transmitted audio so that an average  listener (in the middle of the listening area) hears the transmitted audio a few milliseconds after audio from the main sound reinforcement system speaker is helpful.  This will also help audience members who lip read.
Installing the ANT 025 Whip Antenna
Gently thread the ANT 025 onto the stud recessed in the hole on the top of the transmitter.

NOTE: If the FM + is going to be rack mounted, you will not be able to install the ANT 025 whip antenna. For rack mounting, consider installing a remote antenna like the  ANT 005 or ANT 024 – these antennas require using the Remote Antenna Coaxial Jack (above) and a long length of terminated coaxial cable. Another option
NOTE: If the FM + is going to be rack mounted, you will not be able to install the ANT 025 whip antenna. For rack mounting, consider installing a remote antenna like the ANT 005 or  ANT 024 – these antennas require using the Remote Antenna Coaxial Jack (above) and a long length of terminated coaxial cable. Another option
Connecting to other Devices
The Analog LINE/MIC Input (XLR / 1/4″) jack can be used with standard pro audio electronics such as standard pro audio line level condenser microphones up to 15v or  an analog line output from a mixer. The combination jack accepts either XLR or 1/4” (TRS). This source must be configured in the menu before plugging the source into the jack.
The Analog Audio Line Output (RCA) jack can be used for monitoring, recording, or routing processed audio to another sound system.
The Remote Antenna Connection can be used to connect a remote antenna to the FM + when the whip antenna won’t be used (as in the case of rack-mounting) or when a  larger coverage area is needed. See the Williams AV 72 MHz Antenna Selection Install Guide for a full range of antenna and mounting options.
The Ethernet and Dante RJ-45 jacks can be used to connect the FM + to either a local network or directly to a single computer or Dante device. An Ethernet connection will  not allow the Wi-Fi broadcast features to work, a Wi-Fi connection must be established.

Controls and Features

Power Button
Latching push-button switch turns the transmitter on or off. The desktop power supply provides power to the unit at all times.
OLED Display
This shows current operation settings and is also used with the menu control buttons for configuring the FM +.
Each time the power of the unit is turned on, the OLED Display shows a Williams AV start-up screen. After seven seconds, the default Main Info Screen screen will be displayed. The FM + is now fully operational.

NOTE: If the transmitter’s internal tests fail, the transmitter will attempt to auto-recover by rebooting itself.
Audio Input Level Indicator
The bar graph indicator shows audio level in 3dB steps at the input of the audio level processing circuit. The indicator is peak responding and is calibrated so that optimum  level is reached when the 0dB LED lights up often and the +9dB only lights occasionally. Use the up and down buttons from the front panel to set the audio levels.
Input Overload Indication
The OLED Display shows an overload warning screen each time the audio signal exceeds the capacity of the input circuit. Either the source of the audio coming in to the FM  + needs to be adjusted to correct this or the Audio Input Gain needs to be adjusted.
On Air Indicator LED
Indicates when radio frequency is transmitting over FM.

Menu Controls

• While the transmitter is displaying the main info screen, the Up ^ and Down v buttons adjust the Audio Input Gain; while the Left < and Right > buttons change the channel.
• The Menu button is a enter/exit menu function only. It does not select anything within the menu. It allows the user to quickly return to the main info screen from any place in the menu.
• While the transmitter is displaying the menu on the screen:
• The Up ^ button navigates upward in the menu, changes a setting, or acts as a page up on info screens.
• The Down v button navigates downward in the menu, changes a setting, or acts as a page down on info screens.
• The Left < button backs out of the menu one step at a time.
• The Right > button navigates forward in the menu or selects a setting.

Headphone Jack
A headset plugged into the headphone jack allows monitoring processed audio output. The headphone volume can be adjusted via the front panel menu.
Main Info Screen and Screen Navigation
The Main Info Screen will show various setting information including FM Channel, IP Address (If connected to Ethernet network), and the Server Name.
If the IP Address is grey, the network connection is not working and the FM + is offline.
If the FM Channel is gray, FM is not currently being broadcast.
Main Info Screen

While navigating through the menu, directional arrows (<, >, ^, v) will show up, indicating that parts of the menu exist off-screen to the left, right, above or below. Use the corresponding buttons on the front panel to navigate the menu.

System Settings

Settings can be selected using the arrows on the front of the FM + to navigate the OLED menu system or be set via the web interface by using a computer. Not all settings  are available in the front panel menu or through the web interface, and using both may be necessary for your initial set up.
When the On Air indicator LED is lit, the FM + is broadcasting over FM. If audio is present, the audio input level LED’s will pulse with the level of the audio.

Audio Settings
The Audio Settings provide the ability to change the audio characteristics for different listening applications, choose the input source, adjust the input level, and adjust the headphone volume.
Audio Source
The Audio Source menu is used to configure the FM + for the audio source jack and type of source that will be used. The audio source must be configured in the menu before plugging the source into the jack.
The Audio Source menu has five possible selections to choose from: Analog Line In, Mic, Phantom Mic +12V, 400 Hz Test Tone, or Dante (optional).
Audio Input Gain
The Audio Input Gain adjusts the incoming audio level into the FM +. This adjustment only affects analog audio.
Changes to the input level will affect the level indicated by the front panel LED’s when audio is present. Audio Input Gain is adjustable from 0 dB to -50 dB in 1 dB steps.
Audio Presets
The Audio Presets allow the user to quickly and easily configure the FM + for common applications. There is a Custom setting if customization is desired, or three pre-configured settings.
There are three pre-configured to choose from: Hearing Assist, Music, and Voice. When one of these selections is made, the performance of the FM + is immediately  optimized for the needs of that application (an adjustment is automatically made to the Low-pass Filter, High-pass Filter, and Compression). Refer to the chart below for a  comparison of the Audio Preset configurations.
By default, the FM + is shipped in the Music mode.

Audio Preset Configuration Table

IMPORTANT: Listen to the transmitted audio through the headphone jack, especially when deciding on an appropriate high-pass filter. This is a good way to ensure the  listening audience will receive the highest audio quality.
For music, concerts, and other applications where the highest audio quality is desirable, Music is the recommended mode of operation.
For hearing assistance applications or applications where the message is critical for listening, Hearing Assist is the recommended mode of operation.
For speaking and other voice applications, Voice is the preferred mode of operation. Custom Audio Preset If the three preset configurations do not meet the needs of the  venue, the Custom audio preset can be used. The custom preset allows the user to adjust the High-Pass Filter cutoff frequency, Low- Pass Filter cutoff frequency, and choose  the Compression Ratio. If the audio preset is changed from Custom to Music, Hearing Assist, or Voice, the Custom settings are still saved for use in the future.
High-pass Filter
A High-pass Filter cuts off low frequencies and lets high frequencies pass through. The pole frequency chosen is the point where the cutoff takes effect. The high-pass filter  will help to remove low frequency noise from the transmitted audio signal, such as room noise, a line hum, or breath accents picked up from an improperly installed  microphone. Available frequencies are: 31, 63, 80, 100, 125, 160, 200, 250, 315, 400, 500, and 630 Hz.
Low-pass Filter
A Low-pass Filter cuts off high frequencies and lets low frequencies pass through. The pole frequency chosen is the point where the cutoff takes effect. The low-pass filter  will help to remove high frequency noise from the transmitted audio signal, such as hiss in the audio line as a result of room noise, sharp speech sounds, or other uncomfortable high frequency sounds. Available frequencies are: 3.5, 4.0, 5.0, 6.3, 8.0, 10.0, 12.5, and 16 kHz.
Compression
Compression reduces the volume of loud sounds and boosts the quiet sounds to louder listening levels. It also limits loud sounds to a lower level, protecting sensitive hearing.  Compression is typically used for voice and hearing assistance applications for a listener who has difficulty hearing the quiet sounds of an audio broadcast. For listening to  music programs, concerts, etc., lower compression ratios or no compression is generally used. The FM + has three selectable modes of compression: 1:1 (compression off), 1.5:1 (low compression) or 2:1 (high compression).
For applications such as music and voice, where high audio quality is desirable, 1:1 is the recommended mode of operation. For hearing assistance or applications where the  transmitted message is critical for listening, 1.5:1 or 2:1 is recommended.
NOTE: The FM + is shipped from the factory at a 1:1 compression ratio (no compression).
NOTE: Some hearing impaired people cannot tolerate as loud of a sound as those with normal hearing.
Using compression can help protect those users. However, compression also can make audio sound flat.
Only use compression when it is the best choice for the listeners.
Headphone Volume
The headphone volume level can be increased or decreased by using the Headphone Volume setting in the menu.
FM Output Power
The selectable transmitter power levels are Full, Medium (-10dB), Low (-20 dB), and Off. By default the FM + is set to full power mode. For general listening applications,  full power is the preferred mode of operation. Full power provides an operating range of up to 1000 ft (dependent on the environment and antenna installation).
For special listening applications, it may be desirable to reduce the overall operating range if:

• The audio transmission is to be contained to a smaller listening area;
• The signal is too strong and it is overloading the receiver
• Multiple transmitters are used in adjacent classrooms where the FM signals overlap each other.

In these cases, the power level can be reduced to -10 dB or -20 dB. The output may be temporarily set to off to help troubleshoot interfering or overlapping Radio Frequency signals.
FM Time-Out
The FM Time-Out setting determines how long the transmitter continues to transmit over FM with no audio present or front panel interaction. After the time-out period  occurs (with no audio input and no front panel button presses), the FM + will go into sleep mode to conserve power. During sleep mode the transmitter is completely shut off and the power switch light will fade from bright to dark to indicate the unit is in sleep mode.
The available options are: 30 minutes, 4 hours, or Always On.
Note: FM Time-out delay and Screen Time-out delay are two independent events.
Note: Some firmware version may call this setting RF Time-Out on the web interface.
Screen Time-Out
The Screen Time-out is the amount of time the front panel screen will stay lit with no activity. This only indicates that the front panel menu system has not been used for a  period of time. It does not indicate whether the device is actively transmitting or not. The available options are: 10 minutes, 30 minutes, 2 hours, and Always On.
Screen Lock
The front panel screen of the device can be locked to prevent any changes from being made outside of the web interface. This option can only be toggled from the website.
User-Entered Transmitter Description
The Description field allows the user to easily identify the transmitter and can only be adjusted from the settings website. This typically comes into play when multiple  transmitters need to be distinguished from one from another. The description appears on the front main info screen, the Wave CAST app, and also on the web page. In a  rack, all the user has to do is activate the main info screen with a touch of any button on the front, and the description is displayed as one of the fields on the main info  screen.
On the web interface, the description appears on the main settings page, making it easy to identify which transmitter the web page is controlling. It’s possible to enter all  blanks in the description field, and then the description will be blank on the front display.
Channel
The FM + transmitter supports 17-channel and 8-channel modes. 17-channel mode allows the user to select any of the 17 wide band frequencies available in the 72.1-75.9  MHz range approved of for ADA compliance in most of North America. Check your countries laws to see if using this range is legal for accessibility.
To avoid interference in multi-channel applications, select 8-channel mode. These channels have been carefully selected to prevent interference.
Note: The FM + is shipped from the factory with the frequency pre-set to Channel 1.

Channel/Frequency Selection Chart

8 groups can operate simultaneously without interfering with each other. The first 8 channels (in the first column) have been designed for non- interference, and can be used for this purpose.
Although these 8 channels have been designed to not interfere with each other, outside sources of interference may limit how many of these channels may be used.
Restore Defaults
The Restore Defaults action will restore the transmitter to its original factory settings. Restoring defaults from the front panel of the FM + will reset all settings. Restoring defaults from the web page will reset all settings except Network and Dante connectivity settings (IP Address, Subnet Mask, IP Address Mode, and Web Password). This maintains connectivity between the Web Page and the FM +, as well as the optional Dante source, after the FM

• reboots.
  Network Settings
  Network Settings can only be edited from the web interface. An IP address will be automatically assigned to the FM + once an Ethernet cable has been connected to the  device and network connection found. Additional configuration would need to be made through the web interface.

Additional Wave CAST Servers
Several Wave CAST devices can be on the same network. Wave CAST devices include the original Wave CAST, FM+,IR+, and Wave CAST EIGHTS, along with their Dante counterparts. The number of devices that can be put on the network depends on if the device is a unicast or multicast device.
Up to eight Wave CAST EIGHTs can be on the same network, as these devices are all multicast. Adding in an original Wave CAST or FM + running in unicast mode will lower the maximum number of devices to four, because those devices are unicast.
The maximum number of devices allowed on the network can be adjusted with the Max Servers on Subnet option on the webpage. This may be necessary if you have a mix of unicast and multicast devices.
This setting must match on all multicast devices on the same network, or the devices will throw an error and be unable to stream. Unicast device will always be limited to 4  devices on the network, and therefore do not have a Max Servers on Subnet setting. If unicast systems are included on the network, the Max Servers on Subnet setting on multicast devices must be set to 4.
If only multicast devices are included, the maximum can be set to 4 or 8, as long as Max Servers on Subnet settings is the same on all devices. If settings are mismatched, the  server will be unable to stream audio and will throw an Incompatible Server error. Devices that are missing this feature may need their firmware updated.
Adjusting Network Settings
The Network Settings screen where the IP Address Mode (Static or DHCP), the IP Address, and Subnet Mask are set via the web interface. See “Network Settings” on page 14 for details on how to use the web interface.
Secure Mode This can be enabled or disabled, and a 6-digit PIN number can be assigned. If enabled, users will need to use this PIN to log on to the audio stream over Wi-F.  Users attempting to listen to the stream without thin will be unable to do so.
Network Compensation Buffer If audio is not streaming smoothly, adjusting the Network Compensation Buffer setting will change the time delay buffer on the Wave CAST  App. Changing the buffer can be helpful when a network connection is not sending the packets of audio data at a rate that results in smooth audio streaming.
Audio TX  Mode Audio can be broadcast as in unicast or multicast.
Max Servers on Subnet When in unicast mode, up to four servers can be active at the same time. When in Multicast mode, up to eight serves can be active. See “Additional  Wave CAST Servers” on page 14 for more details.
IP Address Mode Static or DHCP
IP Address If the IP Address Mode is set to Static, this is where the IP Address is manually entered
Subnet Mask If the IP Address Mode is set to Static, this is where the Subnet Mask is manually entered
Gateway If the IP Address Mode is set to Static, this is where the gateway is manually entered
Multicast Address If needed, the multicast cast  address can be enabled and either manually set or randomly generated. This setting is under the Advanced options.
DHCP IP Addresses are automatically created, and are usually preferred to a manual static IP address.
To set up a static IP Address:

1. Determine an appropriate static IP address for the FM +.
   a. If someone set up your network, they may be able to help you determine an appropriate IP address (i.e. network system administrator).
   b. There should be no other device having this same address on the network.
   c. This will be an address on the same subnet as the router.
   For example, if the router’s address is 192.168.1.100, the first three sets of numbers will be the same (i.e.
   192.168.1), and the last number will be the number you determine for the FM + (i.e. .You can choose another number instead of .100).
   When you determine this address, remember or write it down. You will need it later.

2. Enter the information on the device website on the Network Settings page. Select ‘Static’ for the fields to show.

3. Click Submit when ready.

4. A prompt will ask to restart the device. Click Yes to reboot the device.

Dante Settings

Some Dante settings can be viewed through the web interface, but must be configured through the Dante system, not the FM +. See “Network Settings” on page 14 for  details on how to use the web interface. See your Dante device manual for information on setting up and working with your Dante network.
The Dante settings will only show up in the menu if the optional Dante feature is installed (FM T55 D). It will not be present for other models.
The FM + cannot provide Dante information until a physical connection to the Dante network is established through the Dante port on the back panel.

Web Control Interface

The FM + provides a web interface to manage the transmitter settings which can be accessed over either a hardwired or wireless network connection with most internet browsers.
Changes take effect when applied or saved. Some changes require a reboot. Any updates made through the front panel will show up on the web interface once the current  page has been navigated away from, either by refreshing the page or going to a new page.

1. Open the web browser of your choice.
2. In the address bar of the browser, type in the IP address of the FM + and hit Enter.
3. You should see the Login Page of the FM +.

Login Page
The default User name is “admin” and the default password is “admin”. The user name and the password can (and should) be changed on the website’s Admin page.
Error Alert
If the FM+ encounters an error, a message may appear at the top of the screen. Clicking the Clear Error button will hide the alert. Not all errors require action, however, if an  error continues occurring or affects system performance, contact Customer Service.
Main Settings Page
The Main Settings page displays all current audio settings, as well as corresponding FM + web-based controls. It is the first page to appear when logging into the website.
The RF Settings section only affects FM broadcasts. All other settings apply to both Wi-Fi and FM broadcasts.
Note: Network speed can also affect the audio monitor updating and web page performance.

Options Page
The Options page displays user preferences that can be tailored to each FM + system.
The description sets the name of the device, which may be used to uniquely identify the device without referring to the IP address.
Audio Timeout sets how long the device will take to restart the stream after it’s disconnected.
Other features may be available in different models of the FM +, such as systems with Dante.

Upload Image Page
An image can be uploaded that will display next to the channel name for any users listening using the Wave CAST Receiver app.
This image can be used to easily distinguish the content of your audio broadcast.
The image must be under 128kB and be in PNG or JPG format. If no custom image is uploaded, a Williams AV W logo will display instead.
The image can be replaced at any time. To completely remove the image, the device must be reset via the front panel menu.

Network Settings Page
The Network Settings page displays network and Dante connectivity settings. Typically these are not needed after initial installation.
Changing a static IP address or subnet will not instantly take place. The changed IP address or subnet will only take affect once the device is rebooted. This can be done manually or from the Admin menu.

Administration Page
The Admin page displays administrative controls that can be used to help with non-technical FM + users, or for remote site troubleshooting purposes.
The login username and password for the website can be set from this screen. If the username or password is ever forgotten, it can be restored to its default value by  restoring defaults via the front panel menu.
Limited Restore Defaults on the web interface will reset the devices settings that will not affect the website connectivity. Using the limited restore defaults from the web  interface will not reset the username or password.
For a full reset, the reset will need to be performed via the front panel of the device.
Upgrades are performed from the Admin page. At the bottom of the page, upload the upgrade file (provided by Williams AV) and hit the upgrade button. Your system will  begin the upgrade process from there, which will include a reboot. Do not make any changes on the device until the system has rebooted. There is no indicator for the  progress of the update, but it should take around two minutes.
Upgrading, restoring or rebooting the device and make the website temporarily unavailable as the system resets.
A full error log can be downloaded by clicking the Download Error Log link. This may be useful when working with Customer Service.
Note: If the IP address or subnet of the device was changed and the device is being rebooted, the website may not be available at the same URL location. Take note of the  network information before rebooting the device. See “Network Settings” on page 14 for more information.

Wave CAST Receiver App

The Wave CAST Receiver app allows listeners to hear the audio on their personal, Wi-Fi connected devices, such as a mobile phone. The Wave CAST App can be downloaded  from the Google Play Store for Android devices or the Apple App Store for iOS devices.
Download the Wave CAST App
Download the Wave CAST app from the Apple App Store for iOS devices or Google Play Store for Android devices.
It is recommended that the app is downloaded in advance over an internet- connected wi-fi network or cellular network.
Join the Wave CAST Wi-Fi Network
Once the Wave CAST App is downloaded, join the same Wi-Fi network that the audio is being broadcast over. If no channels are listed when selecting an audio channel, there  is no audio being streamed on this Wi-Fi network. Ensure you are on the correct Wi-Fi network.

Select an Audio Channel

When the App is opened for the first time, a list of available channels will appear. Tap on the channel to listen to the audio. The venue should provide the name of the  channel to listen to for your event if more than one is available.
Channels marked with a lock icon require a code to join. Enter the join code assigned to the channel when prompted. If a channel is currently streaming, it will have a blue checkmark next to its channel name.
If there are many servers on your network, or your network is set so that servers cannot be discovered by outside devices, the Wave CAST app can connect to a server via IP  address. Tap the Discover by IP text at the bottom of the channel screen then enter the IP address of the Wave CAST server. The channels being broadcast by that server will  then be available on the channel select screen. It is recommended that this feature is not used with a general audience as they may not type the IP address correctly.

Listen to the Audio
Once an audio channel has been selected, the audio should start playing automatically. The volume of the audio can be adjusted using the slider in the middle of the screen, or  with the physical volume controls on the personal device.
To mute the audio, tap the speaker icon. Tap it again to unmute the audio.
To switch channels, hit the back arrow at the top of the screen.

Note on Wi-Fi Assist/Smart Network Switching
The Wave CAST does not require an internet connection. It can be placed on an internal network with no internet connection.
Some phones expect network connections to provide internet access. When the phone cannot reach the internet, it may automatically try to switch to a network connection  with an internet connection. Sometimes, the phone determines that the best internet connection is through a mobile data network.
This is not the desired behavior when using the Wave CAST network. The phone will automatically take the user off of the Wave CAST audio streaming network, and onto a  unrelated internet network connection. This will prevent the user from hearing the audio, and they may not realize their phone switched networks on them.
Steps for disabling this feature will differ for every phone, but is typically found under the Wi-Fi or Mobile network settings. Look in the manual for your phone for instructions on disabling this feature.

Wave CAST Receiver

The Wave CAST Receiver (WF R1) is available for customers who do not want to use their personal device for listening to Wi-Fi Audio. The receiver is a dedicated listening  device with the Wave CAST app available on it. The Wave CAST Receiver will work with the Wi-Fi features of the FM +.
For more information on our Wi-Fi receiver, visit williamsav.com for product specifications, manuals and more.
NOTE: Wi-Fi receivers may be required to meet national and international requirements for device minimums when using Wi-Fi audio for assistive listening. Personal  devices typically cannot be counted in meeting device requirements; receivers must be available on request. Please check your location’s legal requirements to see if you need a  Wi-Fi Receiver.
FM Receivers can be used to meet the requirements if FM audio is being broadcast.

FM Receivers

Williams Sound has a variety of receivers that will work with the FM features of the FM + System. Available receiver models include:
• PPA R38
• PPA R37
• PPA R37-8
Contact our Tech Blue project planning and technical support team for help determining which receiver is best for your use case. For more information on our receivers in  general, visit williamsav.com for product specifications, manuals and more.

Troubleshooting

Website problems
The full website is unavailable.

• If you are only able to install a firmware update, the website stored on the WaveCAST has been corrupted,
  likely by a power outage. Install the firmware for your current version (or newer) of the WaveCAST via the
  firmware update page to restore the website.

• Check your network settings. The IP address is viewable on the front panel of the device.

Lost username or password

• Using the front panel menu, restore defaults. See “Restore Defaults” on page 13.

Website not behaving as expected

• The website will only work with a modern browser. Do not use the website with IE11 or earlier.
• Try switching browsers. Google Chrome is our recommended browser.

Audio problems
The On Air Indicator is not on

• Ensure the transformer (TFP 062) is plugged into the transmitter and any remote power switch is on.
• Ensure the power button on the front of the is pressed to the on position and the power LED is lit.
• Ensure the RF output is not set to off in the RF settings section. “FM Output Power” on page 12.
• Ensure there is audio present. The RF will time-out and shut off if audio is not present for a period of time.

No Audio heard through earphone jack

• Check that the VU meter is lit to see if there is a signal coming from your audio source. Check and correct your audio source, if necessary.
• Check to see if the Headphone Volume Level has been turned all the way down. If so, increase it.
• Check to see if there is an incorrect or defective connection from your audio source.
• Check and correct your audio gain level, if necessary.

Noise or Distortion in the Audio

• Check to see if there is noise in the audio source. To find out, disconnect the audio cable. If the noise disappears your noise problem is in the source. Correct or repair your audio source.
• Ensure the Audio Source configuration is set to match the audio source input device. See “Audio Source Connections” on page 7 for how to properly configure the  Audio Source.
• Check for ground loops or noise on the input signal. If you are still having trouble, call your Authorized Williams AV dealer or representative.

Noise or Distortion in the Audio

• Check to see if there is noise in the audio source. To find out, disconnect the audio cable. If the noise disappears your noise problem is in the source. Correct or repair your audio source.
• Ensure the Audio Source configuration is set to match the audio source input device. See “Audio Source Connections” on page 7 for how to properly configure the Audio Source.
• Check for ground loops or noise on the input signal. If you are still having trouble, call your Authorized

Williams AV dealer or representative.

• The audio gain control may be set incorrectly on the transmitter. Correct the Audio Gain control setting by adjusting it until the sound level peaks between 0 and 6 dB.
• Check the batteries in the receiver. For non-rechargeable (alkaline) batteries, they may need replaced. If you are using rechargeable batteries, ensure the batteries are fully charged prior to use.
• The audio input may not be configured for the audio source being used. If not, correct the setting of the Audio Source control menu. See “Audio Settings” on page 11.
• Some users may not be helped by this system. Severe hearing loss may require using the system with a T-Coil and personal hearing aid rather than headphones.
• If using Wi-Fi, some phones and tablets have the ability to broadcast to a T-coil; research the phone model to see if this is an option.

Wi-Fi reception difficulties
No Reception

• Ensure the listeners have the correct app open are listening on the same channel as the FM +.

Missing Channel Image on App

• Images may not load when many users are connected. Try reloading the list of channels.

FM reception difficulties
NOTE: Be sure to listen to the audio transmission on the FM + headphone jack prior to checking the receiver reception.
No Reception

• Ensure the listeners have the receiver on the same channel as the FM + is broadcasting on.
• Ensure the On Air Indicator is lit, and the RF power level setting is correct for your antenna and needed broadcast range.
• If using an FM Receiver, ensure the headphones are properly plugged in. The headphone cord acts as an antenna for the receiver.

Insufficient range, good reception near transmitter, poor at a distance

• Ensure the transmitting antenna was correctly installed (see “Installing the ANT 025 Whip Antenna” on page 8). If not, correct or replace the antenna. If a remote  antenna was installed, check the cables and connections. The signal should be clearly audible up to at least a 100-foot distance with the ANT 025.
• Ensure the transmitting antenna is not in an unsuitable location. Perhaps the transmitting antenna was installed inside a metal enclosure or is separated from the  reception area by electrically conducting objects. (i.e., steel stud walls, heating ducts, substantial structural steel, or 2×2 or 2×4 ceiling grid.) In either case, reinstall the  antenna according to installation instructions, locating it outside metal enclosures and away from electrically conducting objects.
• A strong interfering signal may exist. Ensure the transmitter and antenna are correctly installed. Set the transmitter to FULL power output. If this does not solve the  problem, try operating the transmitter on a different channel/frequency.
• Ensure the antenna selected is the best fit for your application. The FCC requires this device to be used with approved, FCC 15.203 compliant antennas and be  professionally installed. Refer to Williams AV’s 72 MHz Antenna Selection Install Guide for compliant antennas for this product.

Users complain of too much noise during soft audio. Dynamic range of music reduced too greatly.

• The transmitter could be set for High Compression (2:1) when Reduced Compression (1.5:1) or No Compression (1:1) would be more suitable, given the program  material. If so, set the Compression Ratio to 1.5:1 or 1:1 and see if this reduces the noise. See “Audio Settings” on page 11.

Buzz in other equipment when transmitter is on or off

• This is likely caused by incorrect audio connections, a ground loop, or defective equipment. To remedy, use proper audio wiring practice to make connections.

Buzz or other noise in equipment only when transmitter is on

• Make certain the transmitter chassis is connected to the equipment cabinet rails if installed in a rack. Buzz/ hum in system may be experienced when the FM + chassis is  insufficiently grounded. In this case, install a ground wire to the FM + chassis and terminate to a verified ground source.
• Ensure antenna connections are secure.
• Select medium power output for the Power Output setting.
• Install transmitter at a distance from sensitive equipment.
• Use a remote antenna (ANT 005 or ANT 024).
• Make sensitive equipment more immune to RFI/EMI. The manufacturers of your audio equipment may offer application notes for this purpose. Download Technical  Bulletin: Buzz Or Hum Remedies from the Williams AV website for suggestions for improving radio frequency (RF) immunity in existing audio equipment.

Remote Control is not working over the hardwired Ethernet network
Note: If you have a network system administrator, please contact them first before attempting to troubleshoot the network yourself. The following steps are things you can  try on a small, non-managed network.
Check the entire signal path between the control device (laptop or desktop computer) and the FM +. You can save some time by pinging the router and FM +. Pinging allows  you to verify the wiring path without physically having to trace the wires themselves.

1. Write down the IP address of the FM + and the router. You can find the IP address of the FM + on the front screen of the device.

2. Make sure the FM +, Router, and any other devices that may be needed (such as an Ethernet switch) are all connected and powered on. You can save time tracing wiring/hardware paths with these next three steps:
   • Open a CMD window on the computer. (For example, on Windows 10 computers, in the search box, type “CMD”. A black box should come up and the cursor will be blinking.)
   • Type “ping” followed by a space, followed by the IP address of the FM +, and hit Enter. If you see a “reply from…[IP address]” this means the hard-wired Ethernet  path is OK. If you see “request timed-out”, there is most-likely a break in the wiring path between the computer and the FM +.
   • Try pinging the IP address of the router. If you can get a “reply from…” the router, but not the FM +, the problem is either in the wiring between the router and FM +, or the FM + itself could be malfunctioning.

3. Check all of the wiring between the computer and the FM +. Make sure every device in the signal path is plugged in, connected, and powered on. Unplug and plug back  in firmly all Ethernet cables in the path between the computer and the FM +. If you find one that was loose, plug it in and test the device connection again. If none are loose, try to replace the Ethernet cables.
   Note: When checking connections, make sure the FM + Ethernet cable is plugged into one of the LAN ports on
   the router, not the WAN port.

4. If no loose cables were found, try re-booting in this order
   • the router
   • the computer
   • the FM + (turn it off for 10 seconds then turn it back on)
   Wait at least two full minutes for the FM + to re-establish itself on the network. Then try testing the connection again.

5. Once you have verified that you can ping the FM + from the computer, open an internet browser on the computer. Type the IP address of the FM + into the address bar of the internet browser.

6. Verify the connection by logging into the FM + through the internet browser. If you can log into the web page, you are now connected to the FM +.

7. If you can make changes to the FM + initially, but then get disconnected, you may have to look at deeper network issues such as IP address conflicts, power issues, or even settings in the router.

8. Double check the FM +’s IP address. If the router has restarted, the IP address may have changed.

9. Restore the FM + to factory settings. This will clear out any changes and allow you to start clean.

10. Directly connecting the FM +’s Ethernet cable to a PC to verify that the FM + and Ethernet cable are operational.

11. If you have tried all of these steps and still can’t connect, call Williams AV for additional troubleshooting help. Note that Williams AV cannot help in all cases, as there are many variables within networks.

Remote Control is not working over Wi-Fi
Note: If you have a network system administrator, please contact them first before attempting to troubleshoot the network yourself. If you don’t have a system administrator,  the following steps are things you can try on a small, non-managed network.
This situation is most often caused by the mobile device losing connection to the router when the Wi-Fi on the mobile device has been turned off (or the Wi- Fi reception is unstable).

1. In order to perform these steps you will need the SSID of the router, the router Wi-Fi connection password, and the IP address of the FM +.

2. Make sure the FM + and Router are both ON.

3. Make sure the Ethernet cable going to the FM + is plugged into one of the LAN ports on the router (not the WAN port).

4. Is the mobile device connected to the Wi-Fi network? On the mobile device, go into the Wi-Fi Settings, and make sure Wi-Fi is turned on or enabled. More than one  network may show up in the list of possible connections, depending upon how many possible Wi-Fi networks are nearby. If you don’t see the network that is connected  to the FM + in the list, make sure the router is on and broadcasting it’s SSID.

5. If you see the desired router SSID in the list, connect to it by clicking on it. Usually there is a check mark or some other indication of which router/SSID you are  connected to. You may need to enter the Wi-Fi password/ passkey to the router to connect to it.

6. Once you have verified that you have connected the mobile device to the Wi-Fi network, exit the Wi-Fi settings on the mobile device (without shutting off the Wi-Fi)  and open an internet browser. Type the IP address of the FM + into the address bar of the internet browser and hit the enter key. You should see the FM + login web
   page come up.

7. Verify the connection by changing a setting on the FM + through the internet browser. If you can change settings and get feedback on the web page (or verify the change  on the front display of the FM +), you are now connected to and controlling the FM +.

8. Try re-booting in this order
   • the router
   • the computer
   • the FM + (turn it off for 10 seconds then turn it back on).
   Wait at least two full minutes for the FM + to re-establish itself on the network. Then try testing the connection again.

9. If you can make changes to the FM + initially, but then lose that ability (get disconnected), you may have to look at deeper network issues such as IP address conflicts, power issues, or even settings in the router.

10. If there is interference, or low Wi-Fi signal on the mobile device, try moving the router to a better location.

11. Some mobile devices have known issues with certain routers. To fix this, you can investigate updating the operating system on the mobile device. Or, try a different  mobile device just to verify that ANY wireless device can connect. If you can get one device connected, but not another, chances are the device that cannot connect has  issues. A different brand/model of router may also fix the problem with certain devices not connecting.

12. You can try connecting a computer directly to the FM + with a standard Ethernet cable to verify that the Ethernet connection on the FM + is working. Once this has  been verified you can place the FM + back on the network and begin troubleshooting back to the mobile Wi-Fi device.

13. Try connecting to the FM + using Wi-Fi on a laptop, rather than a mobile device, to verify that the mobile device is/is not the problem. If you can connect with a laptop,  check the Wi-Fi settings on the mobile device and make sure Wi-Fi is turned on.

14. You can try restoring the FM + to factory settings. This will clear out any changes and allow you to start clean.

15. If you have tried all of these steps and still can’t connect, call Williams AV for additional troubleshooting help. Note that Williams AV cannot help in all cases, as there are many variables within networks.

FM Plus Specifications

back
Rack Mount| Standard 19” Rack, one EIA rack space high, 1/2 space wide 1–2 units can be mounted in a single rack space with optional RPK 005 (single) or RPK 006 (double) Rack Mount Kits
Power Supply| Desktop Style Transformer (TFP 062); Input: 100-240 VAC, 50/60 Hz. IEC Line Cord; Output: 24 VDC, 750 mA, 18W. 2.5mm ID center positive barrel connector
Power ON Indicator| Push On/Push Off latching power button, backlit green indicates power ON, backlight off indicates power OFF, fading from bright to dark indicates Sleep Mode.
Temperature Range| Operating: +32° F to +122° F (0° C to 50° C); Storage: -4° F to +158° F (-20° C to 70° C)
Ethernet| RJ-45 on back of unit supports Ethernet cable lengths up to 328 feet (100 meters); 10/100 Base-T IEEE 802.3 compliant, unique MAC address
Dante| Only available on FM T55 D
User Interface| 3.12” High Resolution OLED display with selections via buttons. Hosted Web page. Remote control and monitoring.
RF Section
Operating Frequencies| 72.1-75.9 MHz , 17 wideband channels (selectable)
Frequency Accuracy| ± 2 ppm stability, 0-50˚ C
Deviation| ± 75 kHz maximum
Pre-Emphasis| 75 µsec
RF Field Strength| Does not exceed 80 mV/m at 3 m
Compatible Antennas| ANT 005, ANT 021, ANT 024, ANT 025, ANT 029 Refer to Williams AV’s 72 MHz Antenna Selection Install Guide for FCC-compliant antennas for this product.
Transmission Range| Up to 1000 ft (304 m) with ANT 005 coaxial antenna mounted on rear chassis connector
RF Outputs| (1x) #10-32 stud connector in center of unit (pub mounted) (1x) F-connector on rear chassis
RF Transmit Indicator| 1 Green LED On Air Indicator
RF Power| Full, Medium, Low or OFF indicated by menu icon.
RF Time Out (sleep mode)| 30 min. duration, 4 hr. duration, or Always On selected via menu. Starts when audio is below -18 dB level with no button pressed for selected duration.
Audio Section
Audio Processor Functions| DSP based; Compression: 1:1, 1.5:1 or 2:1; High- pass and Low-pass Filter Frequency control, Music, Voice and Hearing Assistance Audio Presets
Frequency Response| 31-16000 Hz, ±3 dB (re: 1 kHz, ±3 dB) (“Music” Audio Preset)
Signal-to-Noise Ratio| 67 dB (typical) Transmitted RF
Total Harmonic Distortion| Less than 0.25% @ 1 kHz (RF output)
Common Mode Rejection| >57 dB @ 1 kHz, Mic or Line
Audio Inputs| (1x) Combination 3-pin XLR, 1/4” (TRS) jack for balanced or unbalanced line level, or balanced or unbalanced microphone with selectable phantom power
Audio Input Gain Adjust| In menu, adjustable to 0 to -50 dB, in 1dB steps
---|---
Phantom Power| 14.4 VDC applied through 2.2 kΩ resistors to analog combo jack: Pin 2 and Pin 3 on XLR jack, or tip and ring on 1/4” TRS jack
Audio Level Indicators| 10-LED array that reads -18 to +9 dB at 3 dB intervals. 7 Green, 2 Amber, and 1 red LED. Green LEDs indicate normal operating audio level peaks, Amber LEDS indicate close to overload peaks, Red LED indicates overload peaks
Headphone Output| 1/4” TRS stereo jack, mono signal, 14.85 mW at +9 dB, maximum in 33 Ω (level adjustable in menu 0 to -40 dB in 2 dB steps)
Line Output| RCA jack (black), -10 dB (.32 VRMS); Output impedance 100 Ω at +9 dB
Input Levels (Bal or Unbale) (at Audio Input Gain = 0dB)| Nominal (1st Amber LED)| Overload Warning (Displayed On Screen)| Absolute Max. Rating*
Microphone| -55 dB (1.7 mV RMS)| -22 dB (80 mV RMS)| +20 dB (10.0 V RMS)
Line| -25 dB (55 mV RMS)| +16 dB (6.3 V RMS)| +20 dB (10.0 V RMS)
Approvals| FCC, RoHS3, WEEE, Industry Canada
Warranty| 2-year parts and labor

NOTE: SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE
Stresses above these ratings may cause permanent damage. Exposure for extended periods may degrade reliability.
This device complies with Industry Canada licence-exempt RSS standard(s) and FCC part 15.105[b] for the United States.
Operation is subject to the following two conditions: [1] this device may not cause interference, and [2] this device must accept any interference, including interference that  may cause undesired operation of the device.
Remote Control**
Documentation is available for setting up remote control on request. Please contact Tech Blue support services for a copy of this document.

Regulatory Statements

FCC
FCC ID: CNMFMT55
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to  radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio  or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following  measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
   Caution: Any changes or modifications to the equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Note: The FCC requires this device to be used with approved, FCC 15.203 Compliant antennas and be professionally installed.
Refer to Williams AV’s 72 MHz Antenna Selection Install Guide for compliant antennas for this product.
ISED
IC ID: 1360A-FMT55
Innovation, Science and Economic Development Canada Statement
Per RSS-Gen, Section 8.4 This device complies with Innovation, Science and Economic Development Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
This radio transmitter 1360A-FMT55 has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the  maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device.

2-Year Warranty

Williams AV products are engineered, designed, and manufactured under carefully controlled conditions to provide you with many years of reliable service.
Williams AV warrants the FM + transmitters against defects in materials and workmanship under normal use and conditions for the 2-years from the product from date of purchase.
This warranty is available to the original end purchaser of the product and CAN BE transferred to subsequent purchasers of the product.
Microphones, earphones, headphones, batteries, chargers, cables, carry cases, and most other accessory products carry a 90-day warranty.
Williams AV has no control over the conditions under which this product is used. Williams AV, therefore, disclaims all warranties not set forth above, both express and  implied, with respect to the FM +, including but not limited to, any implied warranty of merchantability or fitness of use of such equipment including, without limitation, any  warranty that the use of such equipment for any purpose will comply with applicable laws and regulations.
Williams AV shall not be liable to any person or entity for any medical expenses or any direct, incidental or consequential damages caused by any use, defect, failure or  malfunctioning of the product, whether a claim for such damages is based upon warranty, contract, tort or otherwise, the sole remedy for any defect, failure or malfunction of  the products is replacement of the product. No person has any authority to bind Williams AV to any representation or warranty with respect to the FM + System.  Unauthorized repairs or modifications will void the warranty. This warranty is void if damage occurred because of misuse, or if the product has been repaired or modified by  anyone other than a factory authorized service technician. Warranty does not cover normal wear and tear on the product or any other physical damage unless the damage was  the result of a manufacturing defect.
Williams AV is not liable for consequential damages due to any failure of equipment to perform as intended.
Williams AV shall bear no responsibility or obligation with respect to the manner of use of any equipment sold by it.
This warranty does not cover reimbursement for your costs of removing and transporting the product for warranty service evaluation or installation of any replacement  product provided under this warranty.
The exclusions and limitations set out above are not intended to, and should not be construed so as to contravene mandatory provisions of applicable law. If any part or term  of this Disclaimer of Warranty is held to be illegal, unenforceable, or in conflict with applicable law by a court of competent jurisdiction, the validity of the remaining portions  of this Disclaimer of Warranty shall not be affected, and all rights and obligations shall be construed and enforced as if this warranty did not contain the particular part or term held to be invalid. The terms of the warranty are governed by the laws of the State of Minnesota.
Prices and the specifications of the products are subject to change without notice.
For Complete Warranty Statement go to: https://williamsav.com/support /warranty-product-registration/
NOTICE: Williams AV products are NOT designed for use in extreme temperature, humidity or chemical environments. The introduction of chemicals such as chlorine, salt  water or human sweat into the product will cause damage to the circuitry. Damage due to these causes is NOT covered under the Product Warranty.
If you experience difficulty with your system, call toll-free for customer assistance: 1-800-843-3544 (U.S.A.) or +1 952 943 2252 (outside the U.S.A.)
If it is necessary to return the system for service, your Customer Service Representative will give you a Return
Authorization Number (RA) and shipping instructions.
Pack the system carefully and send it to:

Williams AV
Attn: Repair Dept.
10300 Valley View Road
Eden Prairie, MN 55344 USA
Your warranty becomes effective the date you purchase your system. If your sales receipt is not available, the date code on the product will determine your warranty status.

WilliamsAV.com
U.S. | 800.843.3544 info@williamsav.com
INTL | +1.952.943.2252
info-intl@williamsav.com
© 2022, Williams AV, LLC
MAN 245I-822

References

• Williams AV - Williams AV
• Williams AV - Williams AV

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