AOC AG273QX LCD Monitor User Manual

AOC AG273QX LCD Monitor

Safety

National Conventions
The following subsections describe notational conventions used in this document.

Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows:

• NOTE: A NOTE indicates important information that helps you make better use of your computer system.
• CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
• WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem.Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.

Power

The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

• The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.
• Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges.
• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
• To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC, Min. 5A.
• The wall socket shall be installed near the equipment and shall be easily accessible.

Installation

• Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
• Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
• Do not place the front of the product on the floor.
• If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.
• Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor.
• See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the stand:

Installed with stand

Cleaning

• Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet.
• When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
• Please disconnect the power cord before cleaning the product.

Other

• If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.
• Make sure that the ventilating openings are not blocked by a table or curtain.
• Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
• Do not knock or drop the monitor during operation or transportation.

Setup

Contents in Box

Not all signal cables (DP, HDMI, USB and Micphone cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.

Setup Stand & Base

Please setup or remove the base following the steps as below.

Setup:

Remove:

Adjusting the monitor

For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own preference.
Hold the stand so you will not topple the monitor when you change the monitor’s angle.
You are able to adjust the monitor as below:

NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.

Connecting the Monitor

Cable Connections In Back of Monitor and Computer:

1. Microphone in
2. Earphone (Combined with Microphone)
3. USB3.2 Gen1 downstream + fast charging(BC1.2)
4. USB3.2 Gen1 downstream
5. USB3.2 Gen1 upstream
6. AC in
7. HDMI
8. DP
9. Microphone out (Connect to PC)
10. Quick Switch port

Connect to PC

1. Connect the power cord to the back of the display firmly.
2. Turn off your computer and unplug its power cable.
3. Connect the display signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your display into a nearby outlet.
5.  Turn on your computer and display.
6. your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting. To protect equipment, always turn off the PC and LCD monitor before connecting.

Adaptive-Sync function

1. Adaptive-Sync function is working with DP/HDMI
2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com
   • RadeonTM RX Vega series
   • RadeonTM RX 500 series
   • RadeonTM RX 400 series
   • RadeonTM R9/R7 300 series (excluding R9 370/X)
   • RadeonTM Pro Duo (2016 edition)
   • RadeonTM R9 Nano
   • RadeonTM R9 Fury series
   • RadeonTM R9/R7 200 series (excluding R9 270/X, R9 280/X)

HDR

It is compatible with input signals in HDR10 format.
The display may automatically activate the HDR function if the player and content are compatible. Please contact the device manufacturer and the content provider for information on the compatibility of your device and content. Please select “OFF” for the HDR function when you have no need for automatical activation function.

Note

1. No special setting is needed for the DisplayPort/HDMI interface in WIN10 versions lower (older) than V1703.
2. Only the HDMI interface is available and the DisplayPort interface cannot function in WIN10 version V1703.
3. 3840×2160 @50Hz /60Hz not suggestion used in PC device only for UHD player or Xbox-ones / PS4-Pro.
   • The display resolution is set to 3840*2160, and HDR is preset to ON. Under these conditions, the screen may slightly dim, indicating HDR has been activated.
   • After entering an application, the best HDR effect can be achieved when the resolution is changed to 3840*2160 (if available).

Adjusting

Hotkeys

1. Source/Up
2. Dial Point/Down
3. Game Mode/Left
4. Light FX /Right
5. Power/ Menu/Enter

Power/Menu/Enter
Press the Power button to turn on the monitor.
When there is no OSD, Press to display the OSD or confirm the selection. Press about 2 seconds to turn off the monitor.

Dial Point/Down
When there is no OSD, press Dial Point button to show / hide Dial Point.

Game Mode/Left
When there is no OSD, press ”Left” key to open game mode function, then press ”Left” or “Right” key to select game mode (FPS, RTS, Racing, Gamer 1, Gamer 2 or Gamer 3) basing on the different game types.

Light FX/Right
When there is no OSD, press “Right” key to active Light FX function.
Source/Up
When the OSD is closed, press Source/Auto/Up button will be Source hot key function.

Quick Switch

• When there is no OSD, press the ◄ button to open game mode function, then press ◄ or ► key to select game mode (FPS, RTS, Racing, Gamer 1, Gamer 2 or Gamer 3) basing on the different game types.

• When there is no OSD, press “Right” key to active Light FX function. Menu/OK:
  When there is no OSD, Press to display the OSD or confirm the selection.

• When the OSD is closed, press ▲ button will be Source hot key function.

• When there is no OSD, press Dial Point button to show / hide Dial Point.

1. Press the 1 button to select Gamer 1 mode
2. Press the 2 button to select Gamer 2 mode
3. Press the 3 button to select Gamer 3 mode

• Press to go back to the previous selection.

OSD Key Guide (Menu)

• Enter : Use Enter key to enter the next OSD level
• Move : Use Left / Up / Down key to move OSD selection
• Exit : Use Right key to exit OSD

• Enter : Use Enter key to enter the next OSD level
• Move : Use Right / Up / Down key to move OSD selection
• Exit : Use Left key to exit OSD

• Enter : Use Enter key to enter the next OSD level
• Move : Use Up / Down key to move OSD selection
• Exit : Use Left key to exit OSD

Move : Use Left / Right / Up / Down Key to move OSD selection

• Exit : Use Left key to exit OSD to previous OSD level
• Enter : Use Right key to enter next OSD level
• Select : Use Up / Down key to move OSD selection

• Enter : Use Enter key to apply the OSD setting and back to previous OSD level
• Select : Use Down key to adjust OSD setting
• Select : Use Up / Down key to adjust OSD setting

• Enter : Use Enter key to exit OSD to previous OSD level
• Select : Use Left / Right key to adjust OSD setting

OSD Setting

Basic and simple instruction on the control keys.

1. Press the MENU-button to activate the OSD window.
2. Follow Key Guide to move or select (adjust) OSD settings
3. OSD Lock/Unlock Function: To lock or unlock the OSD, press and hold the Down–button for 10s while OSD function is not active.

Notes:

1. If the product has only one signal input, the item of “Input Select” is disable to adjust.
2. ECO modes (except Standard mode), DCR and DCB mode , for these three states that only one state can exist.

Game Setting

| ****

Game Mode

| FPS| For playing FPS (first Person Shooters) games. Improves

dark theme black level details.

---|---|---|---
RTS| For playing RTS (Real Time Strategy). Improves the image

quality.

Racing| For playing Racing games, Provides fastest response time

and high color saturation.

Gamer 1| User’s preference settings saved as Gamer 1.
Gamer 2| User’s preference settings saved as Gamer 2.
Gamer 3| User’s preference settings saved as Gamer 3.
off| No optimization by Smart image game

Shadow Control

| ****

0-100

| Shadow Control Default is 50, then end-user can adjust

from 50 to 100 or 0 to increase contrast for clear picture.

1.     If picture is too dark to be saw the detail clearly, adjusting from 50 to 100 for clear picture.

2.     If picture is too white to be saw the detail clearly,

adjusting from 50 to 0 for clear picture

Game Color| 0-20| Game Color will provide 0-20 level for adjusting saturation to get better picture.
MBR| 0-20| Adjust the Motion Blur Reduction.
Adaptive-Sync| On / Off| Disable or Enable Adaptive-Sync.
Overdrive| Weak/Medium/ Strong/Boost/Off| Adjust the response time.
Low Input lag| On / Off| Turn off frame buffer to decrease input lag
QuickSwitch LED| On / Off| Disable or Enable QuickSwitch LED

Frame Counter

| Off / Right-Up /

Right-Down / Left- Down / Left-Up

| Display V frequency on the corner selected

(Frame counter feature only works with AMD graphic card.)

Note:

1. The function MBR and Overdrive Boost are avdilable only when Adaptive-Sync is off and the vertical frequency is up to 75Hz.
2. The screen brightness will be reduced when adjusting MBR or Over driver setting to Boost.
3. When HDR is set to “Auto” under “Image Settings” and the input source has HDR content, “Game Mode”, “Shadow Control”, “Game Color”, “MBR” items cannot be adjusted under “Game Settings”. “Boost” under “Overdrive” is not available.

Luminance

| Contrast| 0-100| Contrast from Digital-register.
---|---|---|---
Brightness| 0-100| Backlight Adjustment

Eco mode

| Standard| Standard Mode
Text| Text Mode
Internet| Internet Mode
Game| Game Mode
Movie| Movie Mode
Sports| Sports Mode

Gamma

| Gamma1| Adjust to Gamma 1
Gamma2| Adjust to Gamma 2
Gamma3| Adjust to Gamma 3
DCR| Off/On| Disable/ Enable dynamic contrast ratio

Note:
When the HDR setting under “Image Settings” is set to “Auto” and the input source has HDR content, all items except
“ECO Mode” are not adjustable under “Luminance”. The “ECO Mode” will be changed to HDR/HDR Picture/HDR Movie/
HDR Game.

Image Setup

| ****

HDR

| Off / DisplayHDR

/ HDR Picture

/ HDR Movie / HDR Game

| ****

Disable or Enable HDR

---|---|---|---

HDR Effect

| Off / HDR Picture

/ HDR Movie / HDR Game

| ****

Disable or Enable HDR Effect

Note:

When HDR is detected, the HDR option is displayed for adjustment; when HDR is not detected, the HDR Mode option is displayed for adjustment.

Color Setup

| ****

LowBlue Mode

| Off / Multimedia

/ Internet / Office

/ Reading

|  | Decrease blue light wave by controlling color temperature.
---|---|---|---|---

Color Temp.

| Warm|  | Recall Warm Color Temperature from EEPROM.
Normal|  | Recall Normal Color Temperature from

EEPROM.

Cool|  | Recall Cool Color Temperature from EEPROM.
sRGB|  | Recall SRGB Color Temperature from EEPROM.

User

| Red| Red Gain from Digital-register
Green| Green Gain Digital-register.
Blue| Blue Gain from Digital-register

DCB Mode

| Full Enhance| on or off| Disable or Enable Full Enhance Mode
Nature Skin| on or off| Disable or Enable Nature Skin Mode
Green Field| on or off| Disable or Enable Green Field Mode
Sky-blue| on or off| Disable or Enable Sky-blue Mode
AutoDetect| on or off| Disable or Enable AutoDetect Mode
DCB Demo|  | on or off| Disable or Enable Demo

Note:

When the HDR setting under “Image Settings” is set to “Auto” and the input source has HDR content, all items under “Color Setup” cannot be adjusted

Audio

| Volume| 0-100| Adjust volume setting
---|---|---|---

DTS Sound

| Game / Rock / Classical / Live /

Theater / Off

| ****

Select DTS Sound mode.

Note: It may take up to 2 seconds to switch modes.

TruVolume HD| On / Off| Disable or Enable TruVolume HD.
200Hz| 0-100| Low frequency base audio, also the root audio frequency of the chord in the tone.
500Hz| 0-100| Mainly used to express vocals (eg. singing, reading), Strengthen the thickness and strength of vocals.
2.5KHz| 0-100| This frequency has a strong penetrating power and can be improved to improve the brightness and clarity of the sound.
7KHz| 0-100| Enhance the clarity of vocals.
10KHz| 0-100| The high-pitched area of music is most sensitive to the high- frequency performance of the sound.

Light FX

| Light FX| Off / Low / Medium / Strong| Select the intensity of Light FX.
---|---|---|---

Light FX Mode

| Audio/Static/Simple Shift/ Gradient Shift/Simple Filling/1 Way Filling/2 Way Filling/Breathing/Motion Point/Zoom/Discolor/ Water Wave/Flashing/ Demo| ****

Select Light FX Mode

Pattern| Red / Green / Blue / User

Define

| Select Light FX Pattern
Foreground R| ****

0-100

| ****

User can adjust Light FX foreground color, when

Pattern setting to user define

Foreground G
Foreground B
Background R| ****

0-100

| ****

User can adjust Light FX background color, when

Pattern setting to user define

Background G
Background B

Extra

| ****

Input Select

| AUTO/HDMI1/HDMI2/DP1/ DP2| ****

Select Input Signal Source

---|---|---|---
Off timer| 0-24hrs| Select DC off time

Image Ratio

| Wide / 4:3 / 1:1 / 17″(4:3)

/ 19″(4:3) / 19″(5:4) /

19″W(16:10) / 21.5″W(16:9)

/ 22″W(16:10) / 23″W(16:9) /

23.6″W(16:9) / 24″W(16:9)

| ****

Select image ratio for display.

DDC/CI| Yes or No| Turn ON/OFF DDC/CI Support
Reset| Yes or No| Reset the menu to default

OSD Setup

| Language|  | Select the OSD language
---|---|---|---
Timeout| 5-120| Adjust the OSD Timeout
DP Capability| 1.1/1.2/1.4| please be noted that only DP1.2/DP1.4 support free sync function
H. Position| 0-100| Adjust the horizontal position of OSD
V. Position| 0-100| Adjust the vertical position of OSD
Transparence| 0-100| Adjust the transparence of OSD
Break Reminder| on /off| Break reminder if the user continuously work for more than 1hrs

Note:
If the DP video content supports DP1.2/DP1.4, please select DP1.2/DP1.4 for DP Capability; otherwise, please select
DP1.1

LED Indicator

Troubleshoot

is properly connected to a grounded power outlet and to the monitor.

No images on the screen

| Is the power cord connected properly?

Check the power cord connection and power supply. Is the cable connected correctly?

(Connected using the D-SUB cable) Check the D-SUB cable connection. (Connected using the HDMI cable) Check the HDMI cable connection. (Connected using the DP cable) Check the DP cable connection.

*D-SUB/HDMI/DP input is not available on every model.

If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows 7/8/10) and then change the frequency of the video card.

(Refer to the Setting the Optimal Resolution)

If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

Can you see “Input Not Supported” on the screen?

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

Adjust the maximum resolution and frequency that the monitor can handle properly.

Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has Ghosting Shadowing Problem

| Adjust the Contrast and Brightness Controls. Press to auto adjust.

Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back.

Picture Bounces, Flickers Or Wave Pattern Appears In The Picture| Move electrical devices that may cause electrical interference as far away from the

monitor as possible.

Use the maximum refresh rate your monitor is capable of at the resolution you are using.

Monitor Is Stuck In Active Off- Mode”

| The Computer Power Switch should be in the ON position.

The Computer Video Card should be snugly fitted in its slot.

Make sure the monitor’s video cable is properly connected to the computer. Inspect the monitor’s video cable and make sure no pin is bent.

Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or

OFF after hitting the CAPS LOCK key.

Missing one of the primary colors (RED, GREEN, or BLUE)| Inspect the monitor’s video cable and make sure that no pin is damaged. Make sure the monitor’s video cable is properly connected to the computer.
Screen image is not centered or sized properly| ****

Adjust H-Position and V-Position or press hot-key (AUTO).

Picture has color defects (white does not look white)| Adjust RGB color or select desired color temperature.

Horizontal or vertical disturbances on the screen

| ****

Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS. Press to auto- adjust.

Specification

General Specification

Panel

| Model name| AG273QX
---|---|---
Driving system| TFT Color LCD
Viewable Image Size| 68.5 cm diagonal
Pixel pitch| 0.2331mm(H) x 0.2331mm(V)
Video| HDMI lnterface & DP Interface
Separate Sync.| H/V TTL
Display Color| 16.7M Colors

Others

| Horizontal scan range| 30~230kHz (HDMI)

30~250kHz (DP)

Horizontal scan Size(Maximum)| 596.736 mm
Vertical scan range| 48~144Hz (HDMI)

48~165Hz (DP)

Vertical Scan Size(Maximum)| 335.664 mm
Optimal preset resolution| 2560 x 1440@60Hz
Max resolution| 2560 x 1440@144Hz (HDMI)

2560 x 1440@165Hz (DP)

Plug & Play| VESA DDC2B/CI
Input Connector| HDMI/DP/Microphone In
Output Connector| Earphone out / Microphone out
Power Source| 100-240V~, 1.5A, 50/60Hz

Power Consumption

| Typical (default brightness and contrast)| 52W
Max. (Brightness = 100, contrast =100)| ≤120W
Power saving| ≤0.5W
Physical Characteristics| Connector Type| HDMI/ DP/ Earphone out/ Microphone In
Signal Cable Type| Detachable

Environmental

| Temperature| Operating| 0°~ 40°
Non-Operating| -25°~ 55°
Humidity| Operating| 10% ~ 85% (non-condensing)
Non-Operating| 5% ~ 93% (non-condensing)
Altitude| Operating| 0~ 5000 m (0~ 16404ft )
Non-Operating| 0~ 12192m (0~ 40000ft )

Preset Display Modes

STANDARD| RESOLUTION| HORIZONTAL

FREQUENCY(kHz)

| VERTICAL

FREQUENCY(Hz)

---|---|---|---
VGA| 640×480@60Hz| 31.469| 59.94
VGA| 640×480@67Hz| 35| 66.667
VGA| 640×480@72Hz| 37.861| 72.809
VGA| 640×480@75Hz| 37.5| 75
VGA| 640×480@100Hz| 51.08| 99.769
VGA| 640×480@120Hz| 61.91| 119.518
DOS MODE| 720×400@70Hz| 31.469| 70.087
DOS MODE| 720×480@60Hz| 29.855| 59.710
SD| 720×576@50Hz| 31.25| 50
SVGA| 800×600@56Hz| 35.156| 56.25
SVGA| 800×600@60Hz| 37.879| 60.317
SVGA| 800×600@72Hz| 48.077| 72.188
SVGA| 800×600@75Hz| 46.875| 75
SVGA| 800×600@100Hz| 63.684| 99.662
SVGA| 800×600@120Hz| 76.302| 119.97
SVGA| 832×624@75Hz| 49.725| 74.551
XGA| 1024×768@60Hz| 48.363| 60.004
XGA| 1024×768@70Hz| 56.476| 70.069
XGA| 1024×768@75Hz| 60.023| 75.029
XGA| 1024×768@100Hz| 81.577| 99.972
XGA| 1024×768@120Hz| 97.551| 119.989
SXGA| 1280×1024@60Hz| 63.981| 60.02
SXGA| 1280×1024@75Hz| 79.975| 75.025
Full HD| 1920×1080@60Hz| 67.5| 60
QHD| 2560×1440@60Hz| 88.787| 59.951
QHD| 2560×1440@120Hz| 182.817| 119.880
QHD| 2560×1440@144Hz| 222.056| 143.912
QHD (for DP)| 2560×1440@165Hz| 241.995| 164.623

Pin Assignments

19-Pin Color Display Signal Cable

Pin No.| Signal Name| Pin No.| Signal Name| Pin No.| Signal Name
---|---|---|---|---|---
1.| TMDS Data 2+| 9.| TMDS Data 0-| 17.| DDC/CEC Ground
2.| TMDS Data 2 Shield| 10.| TMDS Clock +| 18.| +5V Power
3.| TMDS Data 2-| 11.| TMDS Clock Shield| 19.| Hot Plug Detect
4.| TMDS Data 1+| 12.| TMDS Clock-|  |
5.| TMDS Data 1Shield| 13.| CEC|  |
6.| TMDS Data 1-| 14.| Reserved (N.C. on device)|  |
7.| TMDS Data 0+| 15.| SCL|  |
8.| TMDS Data 0 Shield| 16.| SDA|  |

20 Pin Color Display Signal Cable

Plug and Play

Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Sound is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.

References

• Patents - DTS
• Homepage | AOC Monitors

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