AOC 24G2 LCD Monitor User Manual

AOC 24G2 LCD Monitor

Safety

National Conventions

The following subsections describe notational conventions used in this document.

Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:

• NOTE: A NOTE indicates important information that helps you make better use of your computer system.
• CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
• WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.

Power

• The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
• The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.
• Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges.
• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
• To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100 – 240V ~, Min. 5A
• The wall socket shall be installed near the equipment and shall be easily accessible.

Installation

• Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
• Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
• Do not place the front of the product on the floor.
• Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor.

See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or with the stand:

Installed on the wall

Installed with stand

Cleaning

• Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet.
• When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
• Please disconnect the power cord before cleaning the product.
  

Other

• If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.
• Make sure that the ventilating openings are not blocked by a table or curtain.
• Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
• Do not knock or drop the monitor during operation or transportation.
• For display with glossy bezel the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.

Setup

Contents in Box

Not all signal cables (HDMI / DP / VGA / USB /Audio cables), CD manual will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.

Setup Base

Please setup or remove the base following the steps as below.
Please place the monitor on a soft and flat surface to prevent the scratch.

Setup:

Remove:

Adjusting the monitor

For optimal viewing, it is recommended to look at the full face of the monitor, and then adjust the monitor’s angle to your own preference.
Hold the stand so you will not topple the monitor when you change the monitor’s angle.

NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.

Connecting the Monitor

Cable Connections In Back of Monitor and Computer:

1. HDMI 2
2. HDMI 1
3. DP
4. Analog (D-Sub 15-Pin VGA cable)
5. Earphone out
6. Power
7. Line in
8. USB-PC upstream
9. USB 3.2 Gen 1
10. USB3.2Gen1+Quick Charging
11. USB 3.2 Gen 1
12. USB 3.2 Gen 1

To protect equipment, always turn off the PC and LCD monitor before connecting.

1. Connect the power cable to the AC port on the back of the monitor.
2. Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the computer’s D-Sub port.
3. (Optional – Requires a video card with HDMI port) – Connect one end of the HDMI cable to the back of the monitor and connect the other end to the computer’s HDMI port.
4. (Optional – Requires a video card with DP port) – Connect one end of the DP cable to the back of the monitor and connect the other end to the computer’s DP port.
5. Turn on your monitor and computer.

If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.

Freesync function

1. Freesync function is working with DP/HDMI1/HDMI2

2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com

   • AMD Radeon™ RX 480

   • AMD Radeon™ RX 470

   • AMD Radeon™ RX 460
     Radeon Pro Duo

   • AMD Radeon R9 300 Series

   • AMD Radeon R9 Fury X

   • AMD Radeon R9 360

   • AMD Radeon R7 360

   • AMD Radeon R9 295X2

   • AMD Radeon R9 290X

   • AMD Radeon R9 290

   • AMD Radeon R9 285

   • AMD Radeon R7 260X A

   • MD Radeon R7 260

Adjusting

Hotkeys

Source/Auto/Exit
When the OSD is closed, press “ ” button will be Source hot key function.
When the OSD is closed, press “ ” button continuously about 2 seconds to do auto configure (Only for the models with D-Sub).

Game Mode/ <
When there is no OSD, press ”<” key to open game mode function, then press ”<” or “>” key to select game mode (FPS, RTS, Racing, Gamer 1, Gamer 2 or Gamer 3) basing on the different game types.

Dial Point
When there is no OSD, press Dial Point button to active Dial Point menu, and then press “<” or “>” to set Dial Point on or off.

Menu/Enter
When there is no OSD, Press to display the OSD or confirm the selection.

Power
Turn on/off the monitor.

OSD Setting

Basic and simple instruction on the control keys.

1. Press the MENU-button to activate the OSD window.
2. Press or to navigate through the functions. Once the desired function is highlighted, press  the to activate it. If there is a sub-menu, press or to navigate through the sub-menu functions.
3. Press or to change the settings of the selected function. Press to exit. If you want to adjust any other function, repeat steps 2-3.
4. OSD Lock Function: To lock the OSD, press and hold the  MENU-button while the monitor is off and then press power button to turn the monitor on. To un-lock the OSD – press and hold the  MENU-button while the monitor is off and then press power  button to turn the monitor on.

Notes:

1. If the product has only one signal input, the item of “Input Select” is disabled.
2. If the product screen size is 4:3 or input signal resolution is native resolution, the item of “Image Ratio” is disabled.
3. One of Clear vision, DCR, Color Boost and Picture Boost functions is activated; the other three functions are turned off accordingly.

Luminance

1. Press  MENU (Menu) to display menu.
2. Press or to select (Luminance), and press  to enter.
3. Press or to select submenu.
4. Press or to adjust.
5. Press  to exit.

| Contrast| 0-100| Contrast from Digital-register.
---|---|---|---
Brightness| 0-100| Backlight Adjustment
Eco mode| Standard| | Standard Mode
Text| | Text Mode
Internet| | Internet Mode
Game| | Game Mode
Movie| | Movie Mode
Sports| | Sports Mode
Reading| | Reading Mode

Gamma

| Gamma1| Adjust to Gamma 1
Gamma2| Adjust to Gamma 2
Gamma3| Adjust to Gamma 3

DCR

| Off| | Disable dynamic contrast ratio
On| | Enable dynamic contrast ratio
HDR Effect| OFF| Adjust HDR Effect
HDR Picture
HDR Movie
HDR Game

Image Setup

1. Press  MENU (Menu) to display menu.
2. Press or to select (Luminance), and press to enter.
3. Press or to select submenu.
4. Press or to adjust.
5. Press  to exit.

| Clock| 0-100| Adjust picture Clock to reduce Vertical-Line noise.
---|---|---|---
Phase| 0-100| Adjust Picture Phase to reduce Horizontal-Line noise.
Sharpness| 0-100| Adjust picture sharpness.
H. Position| 0-100| Adjust the horizontal position of the picture.
V. Position| 0-100| Adjust the vertical position of the picture.

Color Setup

1. Press MENU (Menu) to display menu.
2. Press or to select (Luminance), and press to enter.
3. Press or to select submenu.
4. Press or to adjust.
5. Press to exit.

| Color Temp.| Warm| | Recall Warm Color Temperature from EEPROM.
---|---|---|---|---
Normal| | Recall Normal Color Temperature from EEPROM.
Cool| | Recall Cool Color Temperature from EEPROM.
sRGB| | Recall SRGB Color Temperature from EEPROM.
User| | Recall User Color Temperature from EEPROM
DCB Mode| Full Enhance| ON/OFF| Disable or Enable Full Enhance Mode.
Nature Skin| ON/OFF| Disable or Enable Nature Skin Mode.
Green Field| ON/OFF| Disable or Enable Green Field Mode.
Sky-blue| ON/OFF| Disable or Enable Sky-blue Mode.
AutoDetect| ON/OFF| Disable or Enable AutoDetect Mode.
DCB Demo| | ON/OFF| Disable or Enable Demo.
Red| | 0-100| Red gain from Digital-register.
Green| | 0-100| Green gain from Digital-register.
Blue| | 0-100| Blue gain from Digital-register.

Picture Boost

1. Press MENU (Menu) to display menu.
2. Press or to select  (Luminance), and press to enter.
3. Press or to select submenu.
4. Press or to adjust.
5. Press to exit.

| Bright Frame| ON/OFF| Enable/Disable Bright Frame
---|---|---|---
Frame Size| 14-100| Adjust the Size of the Frame
Brightness| 0-100| Brightness Adjustment for Enhance Area
Contrast| 0-100| Contrast Adjustment for Enhance Area
H. position| 0-100| Adjust the horizontal position of the Frame
V. position| 0-100| Adjust the vertical position of the Frame

Note:
Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.

OSD Setup

1. Press MENU (Menu) to display menu.
2. Press or to select (Luminance), and press to enter.
3. Press or to select submenu.
4. Press or to adjust.
5. Press to exit.

| Language| | Select the OSD language.
---|---|---|---
Timeout| 5-120| Adjust the OSD timeout.
DP Capability| 1.1/1.2| please be noted that only DP1.2 support free sync function
H. Position| 0-100| Adjust the horizontal position of the OSD.
V. Position| 0-100| Adjust the vertical position of the OSD.
Volume| 0-100| Volume Adjustment.
Transparence| 0-100| Adjust the OSD.
Break Reminder| ON/OFF| Break reminder if the user continuously work for more than 1hrs.

Note:
If the DP video content supports DP1.2, please select DP1.2 for DP Capability; otherwise, please select DP1.1

Game Setting

1. Press MENU-button to display menu.
2. Press or to select (Game setting), and press MENU-button to enter.
3. Press or to select submenu, and press MENU-button to enter.
4. Press or to adjust.
5. Press AUTO-button to exit.

| Game Mode| FPS| For playing FPS (first Person Shooters) games. Improves dark theme black level details.
---|---|---|---
RTS| For playing RTS (Real Time Strategy). Improves the image quality.
Racing| For playing Racing games, Provides fastest response time and high color saturation.
Gamer 1| User’s preference settings saved as Gamer 1.
Gamer 2| User’s preference settings saved as Gamer 2.
Gamer 3| User’s preference settings saved as Gamer 3.
off| No optimization by Smart image game
Shadow Control| 0-100| Shadow Control Default is 50, then end-user can adjust from 50 to 100 or 0 to increase contrast for clear picture.

1.     If picture is too dark to be saw the detail clearly, adjusting from 50 to100 for clear picture..

2.     If picture is too white to be saw the detail clearly, adjusting from 50 to0 for clear picture

Low input Lag| ON/OFF| Turn off frame buffer to decrease input lag
Game Color| 0-20| Game Color will provide 0-20 level for adjusting saturation to get better picture.
LowBlue Mode| Reading / Office / Internet /

Multimedia / Off

| Decrease blue light wave by controlling color temperature.
Overdrive| Weak| Adjust the response time.
(Boost can only enable in Resync off mode)
Medium
Strong
Boost （Motion picture response time 1ms）
Off
FreeSync| ON/OFF| Adjust the FreeSync.
Frame Counter| Off / Right-Up / Right-Down /Left-Down / Left-Up| Display vertical scanning frequency
MBR| 0-20| MBR (Motion Blur Reduction) will provide 0 – 20 levels for adjusting visible motion blur.

Note:
Boost or MBR must be above 75Hz refresh rate to start.

Extra

1. Press MENU (Menu) to display menu.
2. Press or to select (Luminance), and press to enter.
3. Press or to select submenu.
4. Press or to adjust.
5. Press to exit.

| Input Select| Auto/D-SUB/HDMI1/HDMI2/DP| Select input signal source.
---|---|---|---
Auto Config.| Yes / No| Auto adjust the picture to default.
Off Timer| 0-24 hrs| Select DC off time.
Image Ratio| Wide| Select image ratio for display.
4:3
1:1
17” (4:3)
19” (4:3)
19” (5:4) (27G2/27G2U)
19”W (16:10)
21.5”W (16:9)
22”W (16:10) (27G2/27G2U)
23”W (16:9)
23.6”W (16:9) (27G2/27G2U)
24”W (16:9) (27G2/27G2U)
DDC/CI| Yes / No| Turn on or off DDC/CI Support.
Reset| Yes / No| Reset the menu to default.

Exit

1. Press MENU (Menu) to display menu.
2. Press or to select (Luminance), and press to enter.
3. Press to exit.

LED Indicator

Driver

G-Menu

Welcome to “G-Menu” software by AOC. G-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide. The software Supported operating systems: Windows 10, Windows 8, Windows 7.

Note:
Features are not available for all models.

e-Saver
Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below).
Please click on “driver/e-Saver/setup.exe” to start installing the e-Saver software, follow the install wizard to complete software installation.

Under each of the four PC statuses, you may choose the desired time (in minutes) from the pull-down menu for your monitor to automatically shutdown. The example below illustrated:

1. The monitor will never shutdown when the PC is powered on.
2. The monitor will automatically shutdown 5 minutes after the PC is powered off.
3. The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.
4. The monitor will automatically shutdown 20 minutes after the screen saver appears.

You can click “RESET” to set the e-Saver to its default settings like below.

Screen+

Welcome to “Screen+” software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier. Please follow the installation software to install it.

Troubleshoot

is properly connected to a grounded power outlet and to the monitor.
No images on the screen| l  Is the power cord connected properly?

Check the power cord connection and power supply.

l  Is the cable connected correctly? (Connected using the D-sub cable) Check the DB-15 cable connection. (Connected using the DVI cable) Check the DVI cable connection. (Connected using the HDMI cable) Check the HDMI cable connection. (Connected using the DP cable) Check the DP cable connection.

• DVI/HDMI/DP input is not available on every model.

l  If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows 7/8/10) and then change the frequency of the video card.

(Refer to the Setting the Optimal Resolution)

If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

l  Can you see “Input Not Supported” on the screen?

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.
Adjust the maximum resolution and frequency that the monitor can handle properly.

l  Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has Ghosting Shadowing Problem| Adjust the Contrast and Brightness Controls. Press to auto adjust.
Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back.
Picture Bounces, Flickers Or Wave Pattern Appears In The Picture| Move electrical devices that may cause electrical interference as far away from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution you are using.
Monitor Is Stuck In Active Off-Mode”| The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor’s video cable is properly connected to the computer. Inspect the monitor’s video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.
---|---
Missing one of the primary colors (RED, GREEN, or BLUE)| Inspect the monitor’s video cable and make sure that no pin is damaged. Make sure the monitor’s video cable is properly connected to the computer.
Screen image is not centered or sized properly| ** Adjust H-Position and V-Position or press hot-key (AUTO).
Picture has color defects (white does not look white)| ** Adjust RGB color or select desired color temperature.
Horizontal or vertical disturbances on the screen| Use Windows7/8/10 shut-down mode to adjust CLOCK and PHASE. Press to auto-adjust.

Specification

General Specification

1920×1080@144Hz(HDMI、DP)

Plug & Play| VESA DDC2B/CI
Power Source| 100-240V～,50/60Hz
Power Consumption| Typical (Brightness = 90,Contrast = 50)| 21W
(Brightness = 100,Contrast = 100)| ≤ 30W
Power saving| ≤0.3W
Physical Characteristics| Connector Type| D-Sub/ HDMI/DP/Earphone out/ Line in(24G2U )/USB(24G2U )
Signal Cable Type| Detachable
Environmental| Temperature:| Operating| 0° to 40°C
Non-Operating| -25° to 55°C
Humidity:| Operating| 10% to 85% (non-condensing)
Non-Operating| 5% to 93% (non-condensing)
Altitude:| Operating| 0~ 5000m(0~ 16404 ft)
Non-Operating| 0~ 12192m (0~ 40000 ft )
Panel| Model name| 27G2/27G2U
---|---|---
Driving system| TFT Color LCD
Viewable Image Size| 68.6 cm diagonal
Pixel pitch| 0.3114(H)mm x 0.3114(V)mm
Video| R, G, B Analog Interface & HDMI Interface & DP Interface
Separate Sync.| H/V TTL
Others| Horizontal scan range| 30~160KHz
Horizontal scan Size(Maximum)| 597.888mm
Vertical scan range| 48-144Hz
Vertical scan Size(Maximum)| 336.312mm
Optimal preset resolution| 1920×1080@60Hz
Max resolution| 1920×1080@60Hz(D-SUB)
1920×1080@144Hz(HDMI、DP)
Plug & Play| VESA DDC2B/CI
Power Source| 100-240V～,50/60Hz
Power Consumption| Typical (Brightness = 90,Contrast = 50)| 28W
Max.(Brightness = 100,Contrast = 100)| ≤ 36W
Power saving| ≤0.3W
Physical Characteristics| Connector Type| D-Sub/ HDMI/DP/Earphone out/ Line in (24G2U/27G2U ) /USB(24G2U/27G2U )
Signal Cable Type| Detachable
Environmental| Temperature:| Operating| 0° to 40°C
Non-Operating| -25° to 55°C
Humidity:| Operating| 10% to 85% (non-condensing)
Non-Operating| 5% to 93% (non-condensing)
Altitude:| Operating| 0~ 5000m(0~ 16404 ft)
Non-Operating| 0~ 12192m (0~ 40000 ft )

Preset Display Modes

Standard| Resolution| H. Frequency (kHz)| V. Frequency (Hz)
---|---|---|---
VGA| 640×480@60Hz| 31.469| 59.94
VGA| 640×480@67Hz| 35| 66.667
VGA| 640×480@72Hz| 37.861| 72.809
VGA| 640×480@75Hz| 37.5| 75
VGA| 640×480@100Hz| 51.08| 99.769
VGA| 640×480@120Hz| 61.91| 119.518
DOS MODE| 720×400@70Hz| 31.469| 70.087
DOS MODE| 720×480@60Hz| 29.855| 59.710
SD| 720×576@50Hz| 31.25| 50
SVGA| 800×600@56Hz| 35.156| 56.25
SVGA| 800×600@60Hz| 37.879| 60.317
SVGA| 800×600@72Hz| 48.077| 72.188
SVGA| 800×600@75Hz| 46.875| 75
SVGA| 800×600@100Hz| 63.684| 99.662
SVGA| 800×600@120Hz| 76.302| 119.97
SVGA| 832×624@75Hz| 49.725| 74.551
XGA| 1024×768@60Hz| 48.363| 60.004
XGA| 1024×768@70Hz| 56.476| 70.069
XGA| 1024×768@75Hz| 60.023| 75.029
XGA| 1024×768@100Hz| 81.577| 99.972
XGA| 1024×768@120Hz| 97.551| 119.989
WXGA+| 1440×900@60Hz| 55.935| 59.887
SXGA| 1280×1024@60Hz| 63.981| 60.02
SXGA| 1280×1024@75Hz| 79.975| 75.025
HD| 1280×720@50HZ| 37.071| 49.827
HD| 1280×720@60HZ| 45| 60
HD| 1280×1080@60Hz| 67.173| 59.976
Full HD| 1920×1080@60Hz| 67.5| 60
Full HD| 1920×1080@100Hz| 113.21| 99.93
Full HD| 1920×1080@120Hz| 137.26| 119.982
Full HD| 1920×1080@144Hz| 158.1| 144

Pin Assignments

15-Pin Color Display Signal Cable

19-Pin Color Display Signal Cable

20-Pin Color Display Signal Cable

Plug and Play

Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.

References

• Homepage | AOC Monitors

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