R T E16 Tankless Smart Bidet Toilet Instruction Manual

R T E16 Tankless Smart Bidet Toilet

IMPORTANT SAFEGUARDS

When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following:

1. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.

2. Children being supervised not to play with the appliance.
   This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

3. Children shall not play with the appliance.

4. Cleaning and user maintenance shall not be made by children without supervision.

READ ALL INSTRUCTIONS BEFORE USING

DANGER –To reduce the risk of electrocution:

1. Do not use while bathing.
2. Do not place or store product where it can fall or be pulled into a tub or sink.
3. Do not place in or drop into water or other liquid.
4. Do not reach for a product that has fallen into water. Unplug immediately.
5. Do not wash the main unit or electrical plug with water or detergent.
6. Do not handle the electrical plug with wet hands.
7. Do not put a hand or other staff over the outlet of air dryer or block the outlet of air dryer.
8. Never disassemble, repair or modify this product.
9. During installation, disassembly, repaire and maintenance of the product,the power plug
   must be switched off and water supply be shut off.

WARNING –To reduce the risk of burns, electrocution, fire, or injury to persons.

1. Close supervision is necessary when this product is used by, on, or near children or invalids.
2. Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
3. Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair.
4. Keep the cord away from heated surfaces.
5. Never use while sleeping or drowsy.
6. Never drop or insert any object into any opening or hose.
7. Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
8. Connect this product to a properly grounded outlet only. See Grounding Instructions.
9. Do not throw cigarettes and other burning stuff into toilet, otherwise it might cause fire.
10. This product is electric appliance, so it must be placed far away from water. Please don’t drench urine and other liquid to it.
11. Do not lay on side or upside the product during the electrical circuit.
12. It is prohibited to use other electric appliances in the same socket.
13. It is forbidden to use the power extension or unstable loose outlet.
14. The old aging water supply hose can not be used, otherwise it might cause leakage, fire or electrical shock. Installation of the bidet seat should include specified components and new water supply hose.

IMPORTANT SAFETY INSTRUCTIONS

CAUTION – Indicates that failure to follow the instruction may cause body injury or property damage

1. Do not install or use the product in wet places as steam room etc.
2. It is recommended to use water-proof electrical outlet which should be installed in the place where is not easily got wet.
3. This product should be used with 110V-120V,50/60Hz electrical current only, load current is at least 15A. Power plug must be equipped with ground fault circuit interrupter or ground fault electrical leakage protector or similar high sensitive, rapid type leakage switch (Rated sensitive current under 6mA).
4. When it thunders, it is strongly recommended to pull out the power plug.
5. Do not stand on ceramic toilet.
6. Ceramic toilet must install floor fixing bolt.
7. Do not stand on product unit, seat and cover.
8. Do not lean against the seat cover when using the product, to avoid damage.
9. This product is equipped with soft-closing seal overheavy pressing or pushing may damage the soft-closing damper.
10. Do not use lacquer thinner,petrol,liquid medicine,detergent,insecticide,toilet cleanser and scrubbing brush to clean the product.
11. Exposure to direct sunlight is prohibited.
12. Only use tap water or potable water; otherwise it may cause chafing.
13. Do not connect water supply to heater outlet. Make sure inlet water temperature at 3~35℃
14. When the room temperature is under zero degree, please dry up the water tank, to avoid freezing.
15. Raise rest room temperature to prevent the toilet from damage due to freezing.
16. When move the product from cold or wet environment into normal room temperature, wait for 2 hours until the condensation water is fully volatilized. Doing so can prevent the product from electrical short-circuit.
17. When not using the product over three(3) days ,drain the water out of the container and pull the electrical plug from the wall outlet.
18. Stop using the product and shut off the power when product malfunctions please contact the service people for professional service.

GROUNDING INSTRUCTIONS
This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This product is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.
DANGER – Improper use of the grounding plug can result in a risk of electric shock.
If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either flat blade terminal. The wire with insulation having an outer surface that is green with or without yellow stripes is the grounding wire.
This product is factory equipped with a specific electric cord and plug to permit connection to a proper electric circuit. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. Do not modify the plug provided — if it will not fit the outlet, have the proper outlet installed by a qualified electrician. If the product must be reconnected for use on a different type of electric circuit, the reconnection should be made by qualified service personnel.

SAVE THESE INSTRUCTIONS

Technical Specification

(15.0Umin) or more)-0.8MPa (static water pressure)
Cleaning device| Heating mode| Instant heated
Heating power| 1400W
Water temperature| 6 different level adjustment
Water volume| 3 different level adjustment
Cleansing mode| Rear washing/ Moving washing , Front washing / Moving washing
Spray cleansing location| 5 different level adjustment
Water pressure protector| Pressure stabilizer, Automatic pressure discharging
Anti-fouling device| Automatic cleansing nozzle, Anti-siphon device, Anti- backflow device, Filter device
Safety device| Thermal fuse, Water temperature senor, Ground protection, Thermostat, Overheating protection, Electric leakage protection
Drying device| Warm air volume| > 0.2m 3/min
Warm wind temperature| 6 different level adjustment
Heating power| 250W
Safety device| Thermal fuse, Temperature senor, Thermostat
Deodorization| Deodorization Method| Diatoms Deodorization
Heated seat| Surface temperature| 6 different level adjustment
Heating power| 50W
Open and close device| Quiet soft-closing device
Heated burning protection| Seat temperature will auto switch to level 1 after 10 minutes usage
Safety device| Seat sensor, Temperature sensor, Thermal fuse, Overheating protection, Electric leakage protection
Caring device| Night light assembly| intelligent , in the off state
User ID setting| To avoid disturbance from remote controls by multi-user
Automatic flushing| Toilet will automatically flush as user walks away from bowl
Foot-sensing flushing function| Activate foot sensor for flushing
Antibacterial position| Seat, Spray nozzle

List of materials

• Main Unit
  

• Remote controller components

• Sealing Flange

• Installation Cardboard

• Installation Manual

• Flange

• Angle Valve option 1

• Angle Valve option 2

• Mounting accessory kit

• Braided hose

Technical drawing

1. The product drawing is for reference only, and we reserve the right to modify the appearance of the product.
2. If the appearance of the product is changed, the actual product shall prevail.

Parts identification

Left side

Right side

Toilet Installation

Precaution before installing
Minimum dynamic working water pressure: 0.09MPa or more(3.96Gal/min(15L/min) or more), failure to meet this pressure will not achieve the best flushing effect.
Remark: Apply the methods below if you don’t have water pressure testing device.

1. Installation of mating angle valve
   ● Draw drain outlet centerline on the floor, Install angle valve at proper position on wall according to dimension of toilet.

2. Cardboard installation
   ● Align cardboard with the centerline of drain outlet;
   ● Draw contour line according to cardboard;
   

3. Hose
   ● Connect the water inlet and angle valve of the toilet with the matching hose and tighten it
   

4. Mounting bracket installation
   ● Assemble the mounting bracket with bolts and then install them to the pre- installed flange plate on the ground and lock tight with nuts.

5. Ceramic toilet installation
   ● Install sealing flange into drain outlet; Install ceramic toilet on corresponding position according to contour line.
   
   Tips: The toilet is heavy. Open the lid before carrying. Take 2 person to carry the toilet together.

6. Screw installation
   ● Put the screw through the fixing sleeve and then install it through the holes(on both sides of the toilet ceramic) to the mounting bracket on the ground, and lock tight with a tool;
   ● Put the decorative cap on the fixing sleeve.
   

Previous preparation

1. Turn on the angle valve
   Check thread connection, make sure no leakage is found, unscrew angle valve anticlockwise to maximum opening.
   (Tips: When opening for the first time, the angle valve handle has a larger torque)
   

2. Power Connection
   ● Insert leakage protection plug into the power socket, press the reset switch,
   plug indicator lights on indicating that the power is on
   Tips:
   Press electric leakage test button prior before usage, the reset switch pops up indicating that the leakage protection function is normal.
   
   Press the TEST button (then RESET button) every month to assure proper operation.

• Only for models with leakage protection plug.
• Please refer to the actual product.

Daily maintenance

Main unit care and maintenace

1. Shut off power supply before doing maintenance.

2. Wipe the stain with a soft damp cloth.
   

3. Safety self- inspection
   ● After cleaning, re-connect the toilet with the power supply. Wait for the toilet finishing self-inspection before use

Spray nozzle maintenance and care

1. Nozzle self-cleaning
   ● While not sitting on the unit, short press the “ REAR/MOVE ” Button on the main unit, the spray nozzle will extend outward and water will flow out.

2. Spray nozzle disassemble
   ● When the nozzle moves forward,the nozzle can be disassembled to clean.

3. Use soft cloth or soft brush to clean
   ● Do not pull or push the spray wand to avoid damage

4. Nozzle retraction
   ● Install the nozzle to the wand. Press the “Stop” button, the spray wand will retract automatically

Maintenance of filter net When to maintain:
Poor flush performance under normal water pressure.

1. Turn off power and the angle valve

2. Unscrew angle valve nut
   

3. Remove filter net
   

4. Use the brush to clean filter net

5. Reinstall filter net and angle valve nu

6. Turn on the angle valve and connect power,then it can work normally after self inspection.

Emergency Troubleshooting

No water supply

● Pour around 2.1Gal (8L) water into a barrel and flush the bowl.
Note: Avoid water spilling from bowl.

Failure of remote control
Operate through the toilet button

When the product is left unused for long time
Especially in winter when no one at home for a long time, please drain out the water inside tank and pipe to prevent freezing.

To discharge water

1. Drain out the water inside tank
   ● Activate flushing, and then turn off angle valve to prevent water inlet.

2. Unplug and cut off the electricity

3. Drain out the water inside pipe
   ● Unscrew the hose connector off angle valve, drain the water in the pipe and reinstall.

4. Handle the remaining water in bowl
   ● It is suggested to put anti freezing solution in the bowl.

Tips: Make sure to turn on water supply and power when you use the toilet again

Note : Before water discharge of the pipe, the power must be cut off!

Description of the button function

The illustration of main unit buttons

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1. Long press the “Stop” button ( for abou t 3s ) , the toilet enters the shutdown mode (red light off), press the “stop ” button again , the toilet returns to the working mode (lights red). I In the shutdown mode, except for the “Stop” button on the main unit, any button (including the toilet and the remote control) is invalid.
2. When the user is seated, press the “Stop ” button on the main unit to stop the feminine washing , rear washing or drying  function.  When the user is not seated, press the “Stop” button on the main unit repeatedly. The main unit switches between working mode (red light) and power save mode (blue light).

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1. When seated, press “Rear washing” button to wash the rear portion of body; Press “Rear washing” button repeatedly, then turn on/off mobile function; Press “Stop” button to stop. When one circle cleaning is finished and the body remains seated, the dry function will be automatically turn on and will stop after one cycle
2. When no one is seated, press “Rear washing” button, the rod will stretch out ,people can wash the nozzle and rod manually, press “Stop” button, the rod will retracts. When seated, press “Front cleaning” button to wash the front portion  of body; Press “Front cleaning” button repeatedly, then turn on/off mobile massage function ; Press “stop” button to stop. When one circle cleaning is finished and the body remains seated , the dry function will be automatically turn on and will stop after one cycle.

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1. When the user is seated , long press the “Flush” button on the main unit to turn on the drying function. After drying for one cycle, it will stop automatically. During the drying process, press the “Stop” button to stop the drying function.
2. In the non-off mode, short press the “Flush” button on the main unit to turn on the flush function. [Under the rear wash or the femail wash function, the flush function is invalid; when the nozzle is manually cleaned, the flush function is activated after the nozzle is fully extended and retracted into position J.

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Tips:
When the main unit is initializing, the “stop” button lights up, after about 1.5s, the blue light (ECO light) will switch to red light (power light) .
Under ECO mode, the “stop” button lights up blue (ECO light). Under working mode, the “stop” button lights up red (power light). Under power-off mode, the “stop” button on the main unit lights off.
Right after main unit starts up, all function levels default to middle level. If the remote control is used, all function levels will switch to the levels set by the remote control.

Description of indicator light

1. When the unit starts up,it displays water temperature information by default.Temperature display light,water temperature indicator and separator are all on.Seat temperature indicator and ECO indicator are 50% on;
2. When water temperature is in a non-neutral state, and there is a seat temperature adjustment. After 5 seconds of adjustment, it automatically switches to the water temperature display: water temperature indicator, separator and temperature display light are all on; ECO indicator and seat temperature indicator and are 50% on.
3. When water temperature is in the neutral state, it will switch to the seat temperature setting display: seat temperature indicator, separator and temperature display light are all on; ECO indicator and water temperature indicator are 50% on.
4. When water temperature and seat temperature are in the neutral state, water temperature indicator, seat temperature indicator and ECO indicator are 50% on; Separator is 100% on and no temperature displayed.
5. Under ECO mode, when people leave the seat, ECO indicator and separator are 100% on; water temperature indicator, seat temperature indicator are 50% on and no temperature displayed; When people sit on the seat, ECO indicator is 50% on; separator is 100% on, water and temperature indicator show the current setting.
   

Troubleshooting Guide

problem of bending of water inlet hose
Inlet valve is off| Turn on the inlet valve
Water supply is cut off| Connect water supply and wait for the water
Weak water cleaning| Water inlet hose bent to cause partial blocking| Solve the problem of bending

of water inlet hose

Inlet valve is not fully turned on| Turn on the inlet valve fully
Inlet filter blocked| Clean the filter
Low water

temperature

| The water temperature is setted

on normal temperature level

| Reset the water temperature
Low seat temperature| The seat temperature is setted on normal temperature level| Reset the seat temperature
In standby mode| Switch to functional mode and use it after 3 minutes
Low wind

temperature

| The wind temperature is set on normal temperature level| Reset the wind temperature
No wind out| In standby mode or power save mode| Shift to function mode to use dry function
Spray rod cannot retracted| Power off| Push back the rod lightly and wait for the power
Get stuck by impurities| Clear the impurities
Spray rod cannot stretch out| Power off| Connect the power
Not sit in sensing area| Sit right in the sensing area
Remote control

cannot display

| Reverse the polarity of battery| Reload the battery
Malfunction of deodorization| User doesn’t reach the sensing area in seat| Adjust to reach the sensing area
Deodorization function keeps working after user leaves| It’s a normal phenomenon if deodorization function keeps working after user leaves to ensure eliminating smell entirely

Caution

| If the problems cannot be solved as per above methods, please shut-off the power, and contact service providers for maintenance.
If the leakage circuit breacker often trips off, it means the product has electricity leakage, please shut off the power, and contact service provider for maintenance.

Warranty Terms

1. One-year limited warranty for commercial installation, and two-year limited warranty for residential installation.

2. R&T warrants its product to be free from defects in materials and workmanship during normal use when properly installed and serviced, for a period of one year for commercial or two years for residential from date of shipment. This limited warranty is only to the ORIGINAL PURCHASER of the Products and is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product.
   This warranty applies only to the R&T’s product purchased and installed in USA.

3. R&T’s obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at R&T’s option, of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used and serviced in accordance with instructions. R&T reserves the right to obtain necessary information including the claimed product to conduct investigation in order to determine the cause of the defect. R&T is not responsible for the cost of removal, return and/or reinstallation of the Product.

4. This warranty does not apply to the following items:
   a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
   b) Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, improper care or maintenance of the Product.
   c) Damage or loss resulting from sediments or foreign matter contained in a water system.
   d) Damage or loss resulting from the quality of water in the region where the product is used.
   e) Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous environment, or improper removal, repair or modification of the Product. This includes locations where the water pressure is above local codes or standards.
   f) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of the manufacturer or which the Product is not specified to tolerate, including failure to use the factory equipped cord and plug or use of a loose or faulty electrical outlet or use of a current or socket other  than a 110V, 60Hz electrical current from a GFI (ground, fused) socket.
   g) Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time due to use, cleaning practices or water or atmospheric conditions, including but not limited to, the use of bleach, alkali, acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or nylon scrubbers.

5. If the warning label placed on the seat is broken or otherwise not intact, this limited warranty is void.

6. In order for this limited warranty to be valid, R&T needs to investigate each case. During this process, the customer needs to provide necessary information for R&T to investigate, including but not limited to photos or videos to demonstrate the reported issue, purchase order number, production date or tracking information coming with the product.

7. This warranty gives you specific legal rights. You may have other rights which vary from state to state, province to province or country to country.

WARNING! R&T shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramine in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite).
NOTE: The use of a high concentrate chlorine or chlorine related products can seriously damage the fittings.
This damage can cause leakage and serious property damage. NING! R&T shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramine in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite).

NOTE: The use of a high concentrate chlorine or chlorine related products can seriously damage the fittings.
This damage can cause leakage and serious property damage.

THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY THE MANUFACTURER. REPAIR, REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER. THE MANUFACTURER SHALL NOT BE REPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL THE MANUFACTURER’S RESPONSIBILITY EXCEEDS THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED

Xiamen R&T Plumbing Technology Co.,Ltd.
Add: No. 18, Houxiang Road, Haicang District, Xiamen, China
Tel: 86-0592-6539788
Fax: 86-0592-6539723
Http: //www.rtplumbing.com
E-mail: rt@rtplumbing.com

References

• 瑞尔特官网

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