Shark HZ2000 Series Vertex UltraLight Corded Stick Vacuum FAQs

Shark HZ2000 Series Vertex UltraLight Corded Stick Vacuum FAQs

This article contains the Shark® Vertex™ UltraLight™ Corded Stick Vacuum FAQs. This supports the following product SKUs HZ2000, HZ2000C and HZ2002.

FAQs

How do I assemble my vacuum?

Insert the wand into the floor nozzle until it clicks into place.

Insert the handheld vacuum into the top of the wand until it clicks into place.

How do I use the different cleaning modes?

To clean bare floors, area rugs, or with accessories: – Press the power button to turn on the vacuum. When first powered on, the vacuum will be in Bare Floor/Small Area Rugs mode.

Tilt the handle back while gently stepping on the floor nozzle. The brushrolls will spin slowly in this mode.

To clean carpets:

Press the Floor Type button to switch to Carpet setting.

Tilt the handle back while gently stepping on the floor nozzle. The brushrolls will spin quickly in this mode.

How do I clean above floors with or without accessories?

Detach the handheld vacuum by pressing the Wand Release button at the top of the wand. Use the tapered tip on the handheld vacuum to clean tight spaces, or add an accessory to the end.

For more cleaning reach, leave the handheld vacuum in place and detach the wand from the floor nozzle. First remove the power cord from the cord clip. Step on the Wand Release foot pedal by the floor nozzle and pull up the handheld vacuum to remove the wand. Attach an accessory to the wand.

When and how do I empty the dust cup?

For optimal performance, empty the dust cup each time you vacuum, or when debris reaches the MAX FILL line.

To access the dust cup, detach the handheld vacuum from the wand.

Press the two release latches on the bottom of the dust cup at the same time, then slide off the dust cup.

Quickly store the handheld vacuum by hanging it from the storage hook on the wand. Align the catch on the side of the handheld vacuum over the hook.

Hold the dust cup over a trash receptacle. Press the Empty button (with the trash can icon) on the front of the dust cup and pull open the lid until it clicks and locks open.

Tap gently to empty contents and remove any debris from the cone-shaped screen inside the dust cup.

Close the dust cup lid, until it clicks into place.

To reinstall the dust cup, slide in the front end first, then the back. Make sure both sides click completely into place.

When and how do I clean the filters?

Filters may need to be cleaned if the vacuum stops picking up dirt, if airflow is restricted, or if you notice lighter or no suction. For optimal performance, clean filters regularly. Between cleanings, lightly tap filters over a trash receptacle to remove dust and debris as needed.

Rinse the pre-motor foam and felt filters twice a month, or as needed.

Remove the dust cup from the handheld vacuum by pressing the two latches on the bottom.

Remove the filter housing from the dust cup.  Pull out the pre-motor foam and felt filter from the housing.

Rinse both filters with cold water only.
Allow filters to air-dry completely (at least 24 hours) before reinstalling.
Once dry, install the felt filter first with the tab facing out, followed by the foam filter.
Insert the filter housing into the dust cup until it clicks into place.
Reattach the dust cup into the handheld vacuum, until it clicks into place. Rinse the post-motor filter once every 9 months or as needed.

Press the filter access latch on the top of the handheld vacuum (under the Shark badge) and lift off the filter cover.  Pull out the post-motor filter.

Rinse with cold water only.

Allow filter to air-dry completely (at least 24 hours) before reinstalling.

Note: Do not place filters in the dishwasher or washing machine.

How do I maintain the self-cleaning brushroll?

If you see any hair wrapped around the self-cleaning brushroll, continue cleaning, using setting II, Carpets on a bare-floor surface, and the brushroll should automatically remove the hair wrap. If some hair wrap remains after continued use, open the brushroll cover from the bottom of the floor nozzle and carefully remove the hair.

How do I store my vacuum?

To store the vacuum upright, detach the handheld vacuum and hang it from the storage hook on the front of the wand. Then wrap the power cord around the cord hooks.

What are the product specifications for HZ2002?

Dust cup capacity .32 Quarts
Cord Length – 30 feet
Weight – 9.05 lbs
Dimensions – 10.24in L x 10.24in W x 45.27in H
Voltage – 120 Volts
Wattage – 680 Watts
Amperage – 5.7 Amps

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