JENNAIR JGC3530GS 30-Inch 5-Burner Gas Cooktop User Guide

JGC3530GS 30-Inch 5-Burner Gas Cooktop
User Guide

COOKTOP SAFETY

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:

You can be killed or seriously injured if you don’t immediately follow instructions.
You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

• WHAT TO DO IF YOU SMELL GAS:
  • Do not try to light any appliance.
  • Do not touch any electrical switch.
  • Do not use any phone in your building.
  • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
  • If you cannot reach your gas supplier, call the fire department.

• Installation and service must be performed by a qualified installer, service agency or gas supplier.

WARNING: Gas leaks cannot always be detected by smell.
Gas suppliers recommend that you use a gas detector approved by UL or CSA.
For more information, contact your gas supplier.
If a gas leak is detected, follow the “What to do if you smell gas” instructions.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

• WARNING: NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the cooktop.
• CAUTION: Do not store items of interest to children in cabinets above the cooktop – children climbing on the cooktop to reach items could be seriously injured.
• Proper Installation – The cooktop, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National  Electrical Code, ANSI/NFPA70, or the Canadian Electrical Code, Part 1. Be sure the cooktop is properly installed and grounded by a qualified technician.
• This cooktop is equipped with a three-prong grounding plug for your protection against shock hazards and should be plugged directly into a properly grounded receptacle.  Do not cut or remove the grounding prong from this plug.
• Disconnect the electrical supply before servicing the cooktop.
• Injuries may result from the misuse of the cooktop such as stepping, leaning, or sitting on the top surface.
• Maintenance – Keep the cooktop area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
• Storage on the cooktop – Flammable materials should not be stored on or near surface units.
• Top burner flame size should be adjusted so it does not extend beyond the edge of the cooking utensil.

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

PARTS AND FEATURES

This manual covers different models. The cooktop you have purchased may have some or all of the items listed. The locations and appearances of the features shown here may not match those of your model.
30″ (76.2 cm) and 36″ (91.4 cm) Cooktops
IMPORTANT: See “Sealed Surface Burners” in the “Cooktop Use” section for proper burner base and cap positioning. Do not interchange burner caps.

A. Surface burner grate
B. Dual burner
C. Surface burner cap and base
D. Small burner
E. Medium burner, 30″ (76.2 cm) Large burner, 36″ (91.4 cm)
F. Control panel
G. Lighted right front control knob
H. Lighted right rear control knob
I. Lighted center control knob
J. Lighted left rear control knob
K. Lighted left front control knob
L. Surface burner locator
M. Large burner
N. Large burner, 30″ (76.2 cm)
X-Large burner, 36″ (91.4 cm)

COOKTOP USE

Cooktop Controls

WARNING

Fire Hazard
Do not let the burner flame extend beyond the edge of the pan.
Turn off all controls when not cooking.
Failure to follow these instructions can result in death or fire.

Electric igniters automatically light the surface burners when control knobs are turned to IGNITE and will automatically reignite if the flame is extinguished.
If a cross draft is present, the flame may be affected and some sparking may occur. This is normal.
Before setting a control knob, place filled cookware on the grate. Do not operate a burner using empty cookware or without cookware on the grate.
To Set:

1. Push in and turn the knob counterclockwise to IGNITE.
2. Turn the knob to anywhere between HI and LO. Use the following chart as a guide when setting heat levels.

■ Bring liquid to a boil.
■ Hold a rapid boil.
■ Quickly brown or sear food.
■ Fry chicken.
Medium
Between HI and LO|  ■ Maintain a slow boil.
■ Fry or sauté foods.
■ Cook soups, sauces, and gravies.
■ Stew or steamed food.
LO|  ■ Simmer.*
■ Keep food warm.
Simmer|  ■ Simmer sauces.

REMEMBER: When the cooktop is in use, the entire cooktop area may become hot.

Power failure
In case of power failure, the surface burners can be lit manually.
Hold a lit match near a burner and turn the knob counterclockwise to IGNITE. After the burner lights, turn the knob to set.
IMPORTANT: The burner reignition feature does not work without power.

Sealed Surface Burners

Burner installation:
To install the burner base, insert the igniter electrode into the burner base hole or notch.
IMPORTANT: Do not obstruct the flow of combustion and ventilation air around the burner grate edges.
Burner cap: Always keep the burner cap in place when using a surface burner. A clean burner cap will help avoid poor ignition and uneven flames. Always clean the burner cap after a spillover and routinely remove and clean the caps according to the “General Cleaning” section.
Gas tube opening: Gas must flow freely throughout the gas tube opening for the burner to light properly. Keep this area free of soil and do not allow spills, food, cleaning agents, or any other material to enter the gas tube opening. Keep spillovers out of gas tube by always using a burner cap.

Burner ports: Check burner flames occasionally for proper size and shape. A good flame is blue in color, not yellow. Keep this area free of soil and do not allow spills, food,  cleaning agents, or any other material to enter the burner ports.

To Clean:
IMPORTANT: Before cleaning, make sure all controls are OFF and the cooktop is cool. Do not use oven cleaners, bleach, or rust removers.

1. Remove the burner cap from the burner base and clean according to the “General Cleaning” section.
2. Clean the gas tube opening with a damp cloth.
3. Replace burner bases and burner caps.

IMPORTANT:

• Be sure that the igniter electrode aligns with the slot or notch in the burner base. The igniter electrode is ceramic and could break during the installation of the burner base.

• Be sure that the cap is properly positioned on the burner and that you have placed the cap on the correct burner. The ring on the bottom of the cap will align with the tabs on the burner. Do not interchange caps.
  

Turn on the burner. If the burner does not light, check the burner cap and base alignment. See “Burner installation” in the “Sealed Surface Burners” section. If the burner still does not light, do not service the burner yourself. Contact a trained repair specialist.

Melt Cap
For melting chocolate or butter or an even more delicate simmer, the melt cap can be used in place of the standard burner cap. The melt cap should only be used on the small burner (right rear). Remove the small burner cap and replace it with the larger melt cap for delicate simmering. For less delicate simmering, use the small cap.

Surface Grates
The surface grates are positioned correctly when the thick ribs form a frame around the outer edge and the thin ribs are located across the middle. All burners will be centered with the burner openings in the grates. See the following illustration.
NOTE: The end grates are different than the center grate. Do not use the end grate in the center grate position. End grates have a tab that prevents interchanging the center and end grates. Install the end grate first with the tab facing the center burner. Then install the center grate.

Home Canning
When canning for long periods, alternate the use of surface burners between batches. This allows time for the most recently used areas to cool.

• Center the canner on the grate above the burner.
• Do not place canner on 2 surface burners at the same time.
• For more information, contact your local agricultural department. Companies that manufacture home canning products can also offer assistance.

Cookware
IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element, or surface burner.
Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid and the material should be of medium-to-heavy thickness.
Rough finishes may scratch the cooktop. Aluminum and copper may be used as a core or base in cookware. However, when used as a base, they can leave permanent marks on the cooktop or grates.
Cookware material is a factor in how quickly and evenly heat is transferred, which affects cooking results. A nonstick finish has the same characteristics as its base material.
For example, aluminum cookware with a nonstick finish will take on the properties of aluminum.
Use the following chart as a guide for cookware material characteristics.

■ Suitable for all types of cooking.
■ Medium or heavy thickness is best for most cooking tasks.
Cast iron|  ■ Heats slowly and evenly.
■ Good for browning and frying.
■ Maintains heat for slow cooking.
Ceramic or
Ceramic glass|  ■ Follow manufacturer’s instructions.
■ Heats slowly, but unevenly.
■ Ideal results on low-to-medium heat settings.
Copper|  ■ Heats very quickly and evenly.
Earthenware|  ■ Follow manufacturer’s instructions.
■ Use low heat settings.
Porcelain enamel-on steel or cast iron|  ■ See stainless steel or cast iron.
Stainless steel|  ■ Heats quickly, but unevenly.
■ A core or base of aluminum or copper on stainless steel provides even heating.

COOKTOP CARE

General Cleaning
IMPORTANT: Before cleaning, make sure all controls are OFF and the cooktop is cool. Always follow the label instructions on cleaning products.
Soap, water, and a soft cloth or sponge are suggested first unless otherwise noted.

STAINLESS STEEL
To avoid damage to stainless steel surfaces, do not use soap-filled scouring pads, abrasive cleaners, cooktop cleaners, steel wool pads, gritty washcloths, abrasive paper towels, or stainless steel brighteners.
Rub in the direction of the grain to avoid damage.
Cleaning Method:

• affresh® Stainless Steel Cleaner Part Number W10355016 (not included): See the “Assistance or Service” section to order.
• Liquid detergent or all-purpose cleaner: Rinse with clean water and dry with a soft, lint-free cloth.
• Vinegar for hard water spots

COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers, or oven cleaner. Do not spray cleaners in the control area when the knobs are removed.  Apply spray cleaners to a soft cloth or sponge, not directly on the control area.
To avoid damage, do not soak the knobs.
When replacing the knobs, make sure the knobs are in the Off position.
On some models, do not remove seals under the knobs.

Cleaning Method:

• Soap and water: Pull the knobs straight away from the control panel to remove them.

CONTROL PANEL
To avoid damage to the control panel, do not use abrasive cleaners, steel-wool pads, gritty washcloths, or abrasive paper towels.
Cleaning Method:

• affresh® Kitchen and Appliance Cleaner Part Number W10355010 (not included): See the “Assistance or Service” section to order.

PORCELAIN-COATED GRATES AND CAPS
Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the cooktop, grates, and caps are cool.
These spills may affect the finish.
To avoid chipping, do not bang the grates and caps against each other or hard surfaces such as cast iron cookware.
Do not reassemble the caps on burners while wet.

Cleaning Method:

• Nonabrasive plastic scrubbing pad and mildly abrasive cleanser:
  Clean as soon as the cooktop, grates, and caps are cool.

• Dishwasher (grates only, not caps):
  Use the most aggressive cycle.

• Gas Grate and Drip Pan Cleaner Part Number 31617 (not included):
  See the “Assistance or Service” section to order.

SURFACE BURNERS AND ELECTRONIC IGNITER
Surface Burners
See the “Sealed Surface Burners” section.
Electronic Igniter
Cleaning Method:

• affresh® Kitchen and Appliance Cleaner Part Number W10355010 (not included):
  Clean the ceramic post with a cotton swab.
  See the “Assistance or Service” section to order.

TROUBLESHOOTING

First, try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit http://jennair.custhelp.com. In Canada, visit http://www.jennair.ca.
Contact us by mail with any questions or concerns at the address below:

In the U.S.A.:
Jenn-Air Brand Home Appliances
Customer Experience Center
553 Benson Road
Benton Harbor, MI 49022-2692| In Canada:
Jenn-Air Brand Home Appliances
Customer Experience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
---|---

Please include a daytime phone number in your correspondence.

****WARNING

Electrical Shock Hazard
Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Problem| Possible Causes and/or Solutions
---|---
Nothing will operate| Is the power supply cord unplugged? Plug into a grounded 3-prong outlet.
Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Surface burners will not operate| Is this the first time the surface burners have been used? Turn on any one of the surfaces
burner knobs to release air from the gas lines.
Is the control knob set correctly? Push the knob in before turning it to a setting.
Are the burner ports clogged? See the “Sealed Surface Burners” section.
Surface burner flames are uneven,
yellow, and/or noisy| Are the burner ports clogged? See the “Sealed Surface Burners” section.
Are the burner caps positioned properly? See the “Sealed Surface Burners” section.
Is propane gas being used? The cooktop may have been converted improperly. Contact
a service technician or see the “Assistance or Service” section.
Surface burner makes popping
noises| Is the burner wet? Let it dry.
Continuous sparking of igniter| Is a cross draft drawing the flame away from the igniter? This is normal when a cross draft is present.
Is the power supply cord properly grounded/polarized? See the Installation Instructions.
Is the burner base and/or cap positioned properly? See “To Clean” in the “Sealed Surface Burners” section.
Has the control area been cleaned? Excessive use of liquid cleaners in the control knob area may cause continuous sparking. Let it dry.
Excessive heat around cookware on cooktop| Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element, or surface burner. Cookware should not extend more than ½” (1.3 cm) outside the cooking area.
Cooktop cooking results are not what expected| Is the proper cookware being used? See the “Cookware” section.
Is the control knob set to the proper heat level? See the “Cooktop Controls” section.
Is the cooktop level? Level the cooktop. See the Installation Instructions.

ASSISTANCE OR SERVICE

If you need service
Please refer to the warranty page in this manual.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory-specified parts. These factory-specified parts will fit right and work right because they are made with the same precision used to build every new JENN-AIR® appliance.
To locate factory-specified parts in your area, call us or your nearest JENN- AIR designated service center.

In the U.S.A.
Call the Jenn-Air Customer eXperience Center toll-free: 1-800-JENN-AIR (1-800-536-6247)
Our consultants provide assistance with:

• Scheduling of service. Jenn-Air® appliances designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in the  United States.
• Features and specifications on our full line of appliances.
• Referrals to local Jenn-Air® appliance dealers.
• Installation information.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
  To locate the Jenn-Air designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance:
If you need further assistance, you can write to Jenn-Air with any questions or concerns at:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Web address: www.jennair.com
Please include a daytime phone number in your correspondence.

In Canada
Call the Jenn-Air Customer eXperience Centre toll-free:
1-800-JENNAIR (1-800-536-6247)
Our consultants provide assistance with:

• Scheduling of service. Jenn-Air® appliances designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in  Canada.
• Features and specifications on our full line of appliances.
• Referrals to local Jenn-Air® appliance dealers.
• Use and maintenance procedures.
• Accessory and repair parts sales.

For further assistance:
If you need further assistance, you can write to: Jenn-Air Brand Home Appliances
Customer Experience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Web address: www.jennair.ca
Please include a daytime phone number in your correspondence.

Accessories
To order accessories, call the Jenn-Air Customer eXperience Center toll-free at 1-800-JENN-AIR (1-800-536-6247) and follow the menu prompts. Or visit our website at www.jennair.com and click on “Accessories.”
affresh® Stainless Steel Cleaner
Order Part Number W10355016
Gas Grate and Drip Pan Cleaner
Order Part Number 31617
affresh® Kitchen and Appliance Cleaner
Order Part Number W10355010

®/™ ©2016. Used under license in Canada. All rights reserved.

References

• Jennair Canada | JennAir
• High-End Home & Kitchen Appliances | JennAir

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