Tenda CH3-WCA 1080P Outdoor WiFi Pan or Tilt Camera Installation Guide

Tenda CH3-WCA 1080P Outdoor WiFi Pan or Tilt Camera

This guide instructs how to install and connect the device. For more information, such as the description of symbols displayed on relevant materials, please visit www.tendacn.com or scan the Product Documents QR code of this guide.
The product name and model are specified on the label of the device.

Package contents

Appearance

Add the camera to TDSEE App

Tips
Before adding your camera, ensure that the router is connected to the internet successfully and the filter function is disabled .

1. Power on the camera.
   The LED indicator lights solid red after the camera is powered on. When the LED indicator blinks blue quickly, the camera is waiting to connect to a 2.4 GHz Wi-Fi network.

2. Download the TDSEE App onto your mobile device by scanning the QR code or searching for TDSEE in the Google Play or App Store.

3. Run the TDSEE App and follow the instructions to complete user registration. Enter the home page, and tap Add a device or O in the upper-right corner of the home page.

4. Scan the QR code on the top of the camera, and follow the instructions in the App.

Install the camera

Installation method
The camera supports wall, ceiling and pole mounting.

Tips

• Make sure the ceiling is strong enough to withstand three times the weight of the camera.
• You may need a hammer drill, a drill bit (Diameter: 6 mm), a screwdriver, and a ladder for the installation.
• You are recommended to drill a hole of 28 mm to 32 mm using a drill bit.

Ceiling/wall mounting

wall mounting

Ceiling mounting

Pole mounting

Install waterproof kit

Install the waterproof kit for the Ethernet port if the camera is installed outdoors.

Tips
The included waterproof kit 1s not suitable for the Ethernet cable with protection cover on the crystal head. See the example on the right.

When the Ethernet port of the camera is connected to an Ethernet cable, the waterproof installation steps are as follows. If not, you are also recommended to install the kit and wrap the end with waterproof tape.

1. Put the O-ring on the Ethernet port of the camera.
2. Pass the Ethernet cable through the fixed nut, the waterproof ring and the waterproof jacket in proper order.
3. Rotate to fix the waterproof jacket to the Ethernet port of the camera, insert the waterproof ring into the waterproof jacket and fasten the fixed nut.

Power on the camera

Power on the camera after the camera is mounted. When the camera completes startup, it will automatically connect to the configured Wi-Fi network. When the LED indicator of the camera is solid blue, you can use the camera normally.

FAQ

Q1. What should I do if I failed to add the camera?
A1. Try the following solutions:

• Ensure that the router is connected to the internet successfully.
• The camera only supports 2.4 GHz Wi-Fi network. When adding the camera, you need to connect the smartphone to a 2.4 GHz Wi-Fi network.
• Do not hide the Wi-Fi network of the router when adding the camera (After adding the Wi-Fi network successfully, you can hide the Wi-Fi network).
• Confirm whether the LED indicator of the camera blinks blue quickly. If not, reset the camera and configure it again.
  Reset method: Hold the reset button down for about 5 seconds and release it after the LED indicator blinks blue quickly or you hear a prompt tone. The camera is reset successfully.

Q2. What should I do when the video preview is not smooth?
A2. Try the following solutions:

• Check if the Wi-Fi network of the router is smooth.
• Take the router closer to the camera and adjust the antenna angle of the camera to be vertical.
• When previewing the video with cellular mobile data, make sure that the internet connection of the smartphone is smooth.
• Auto, Fluent, and HD are supported for video preview. You can adjust the video clarity according to the internet status.

Q3. How to store the videos?
A3. Try the following methods:

• Method 1: Install the Micro SD card on the camera. The micro SD card supports Alarm Recording and All Day Recording. By default, the recording mode is Alarm Recording, you can modify the recording mode according to the actual conditions. Procedure: Run the TDSEE App, choose the camera on the home page, then tap Settings (@ in the upper right corner) > SD Card Recording Settings, and choose the corresponding mode.
• Method 2: Subscribe to the Cloud Storage Service on TDSEE App.
  Procedure: Run the TDSEE App, choose the camera on the home page, and then tap Cloud Storage in the lower left corner. You can enjoy free cloud storage service (7-day loop detection recording) for 3 months upon the first activation.

Get support and services

Scan the Product Documents QR code to get related documents for more information.

Tips
The specific product model can be found on the label of the device.

Product Documents
(such as datasheet and user guide}

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
This equipment should be installed and operated with minimum distance 20cm between the device and your body.
The mains plug is used as disconnect device, the disconnect device shall remain readily operable.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45
cable.

Declaration of Conformity

Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the device is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: https://www.tendacn.com/download/list-9.html

Operating Frequency:
2.4 GHz: EU/2412-2472MHz (CH1-CH13)
EIRP Power (Max.):
2.4 GHz: 16dBm
Software Version: V11.10.00.X

Caution:
Adapter Model: BN073-A12012E, BN073-A12012B
Manufacturer: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD. Input: 100-240V AC, 50/60Hz 0.4A
Output: 12V DC, 1A DC Voltage

RECYCLING

This product bears the selective sorting symbol for Waste electrical and electronic
equipment (WEEE). This means that this product must be handled pursuant to
European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment should be installed and operated with minimum distance 20cm between the device and your body.

Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Operating frequency: 2412-2462MHz
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

Safety Precautions

Before performing an operation, read the operation instructions and precautions to be taken, and follow them to prevent accidents. The warning and danger items in other documents do not cover all the safety precautions that must be followed. They are only supplementary information, and the installation and maintenance personnel need to understand the basic safety precautions to be taken.

• For ceiling/wall/pole mounting, the camera is suitable for mounting at heights >2m.
• The camera is used outdoors. The power adapter is used indoors.
• Do not use the device in a place where wireless devices are not allowed.
• Please use the included power adapter.
• Mains plug is used as the disconnect device, and shall remain readily operable.
• The power socket shall be installed near the device and easily accessible.
• Operating environment: Temperature: -30″C – +so·c; Humidity: (10%- 95%) RH, non-condensing; Storage environment: Temperature: -40″C – +70″C; Humidity: (3%- 95%) RH, non-condensing.
• Keep the device away from fire, high electric field, high magnetic field, and inflammable and explosive items.
• Unplug this device and disconnect all cables during lightning storms or when the device is unused for long periods.
• Do not use the power adapter if its plug or cord is damaged.
• If such phenomena as smoke, abnormal sound or smell appear when you use the device, immediately stop using it and disconnect its power supply, unplug all connected cables, and contact the after-sales service personnel.
• Disassembling or modifying the device or its accessories without authorization voids the warranty, and might cause safety hazards.

Technical Support

Shenzhen Tenda Technology Co., Ltd.
Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District,
Shenzhen, China. 518052
Website: www.tendacn.com
E-mail: tendasecurity@tenda.cn

Copyright
© 2022 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.

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