Schneider Electric AP9544 Network Management Card for Easy UPS User Manual

: June 9, 2024
: Schneider Electric

Table of Contents

Schneider Electric AP9544 Network Management Card for Easy UPS
Network Management Card for Easy UPS Product FAQ
Web UI
CLI
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Schneider Electric AP9544 Network Management Card for Easy UPS

$Schneider-Electric-AP9544-Network-Management-Card-for-Easy-UPS-fig- $2$$

Network Management Card for Easy UPS, 1-Phase (AP9544)

The Network Management Card for Easy UPS, 1-Phase (AP9544) from Schneider Electric allows for secure remote monitoring and control of an individual Easy UPS via a web browser interface that helps you easily interact with and control all available features. A new processor provides a fast and powerful experience offering Gigabit Ethernet connectivity and simultaneous multiple user logins. Advanced and best-in-class security compliance keeps your sensitive data secure.
The Network Management Card for Easy UPS, 1-Phase is a licensed product, and a license must be purchased to access the full functionality that the NMC has to offer. See the below FAQs for more information.

Network Management Card for Easy UPS Product FAQ

What UPS models support the new AP9544?
How do the features of AP9544 compare with those of APV9601?
For how long will Schneider Electric support software running with APV9601?
How does AP9544 compare to similar offers from other UPS companies?
How can I purchase AP9544 (Network Management Card for Easy UPS, 1-Phase)?
How does Basic functionality affect EcoStruxure services?
What are the available license levels?
What are the license SKUs available to purchase?
How do I purchase an NMC license?
How do I activate my NMC license?
What happens when my license expires?
How do I renew my license?
How do I transfer a license?
Can I cancel my NMC license and get a refund?
When my license expires, what functionality will I have and what will I lose?
Can I purchase multi-year licenses up front with my UPS?

What UPS models support the new AP9544?

AP9544 supports 1-20 kVA APC Easy UPS On-Line SRV models. For a complete list of supported models, please refer to Knowledge Base article FA237786.

How do the features of AP9544 compare with those of APV9601?

Features	AP9544	APV9601

NMC Web User Interface (UI)

| UPS Monitoring Options| Yes| No
UPS Control Options| Yes1| No
Localized UI (9 languages)| Yes| No
Simultaneous User Access (8 Web UI, 5 CLI, 1 serial)| Yes| No
Multi-Tier User Account (5 user accounts)| Yes| No
EcoStruxure IT| Full Integration with EcoStruxure IT Services| Yes2| No
Enhanced Security| Onboard Root of Trust Chip| Yes| No

PowerChute

| PowerChute Serial Shutdown Support| Yes| No
PowerChute Network Shutdown Support| Yes3| No

Command Line Interface

For how long will Schneider Electric support software running on APV9601?

Support for the software running on APV9601 is upheld according to the End-of- Life Policy for Management Software and Network Managed Products as defined by Schneider Electric.

How does AP9544 compare against similar offers from other UPS companies?

The AP9544 is a medium-offer product for use in medium-offer 1-Phase Easy UPS devices. Two of our key competitors, Eaton and Vertiv, do not have a medium- offer card, but here is how we compare against their premium offers:

Feature| Eaton

NMC 5

| Vertiv

NMC 6

| AP9544| Customer Impact
---|---|---|---|---
| | | |
Browser accessible UPS monitoring web interface| | | | Remotely monitor your UPS via any supported web browser
| | | |

Multi-user support

|

| Multi-tier access support for users to simultaneously access interfaces with controlled rights
Security protocol support| | | | TLS 1.1+, SSH, SCP
Mass configuration support| |

|

| Copy configuration settings to multiple cards, saving time and effort
Notification support| | | | Email notifications when UPS events occur

Command line interface

|

| | | Configure and monitor your UPS and NMC via a command line interface

SNMP support

|

| |

| SNMP to interface with other management systems

Gigabit Ethernet support

|

| Monitor, control, and configure UPS without experiencing network lag

Wireless option

|

| | USB port for Wi-Fi Device supporting wireless monitoring

PowerChute and EcoStruxure IT support

|

| | Graceful shutdown, monitoring and management support with PowerChute and EcoStruxure IT

How can I purchase AP9544 (Network Management Card for Easy UPS, 1-Phase)?

You can purchase the AP9544 from your Schneider Electric Partner or directly from Schneider Electric.

How does Basic functionality affect EcoStruxure services?
SNMP v1 and v3 support is not included with Basic functionality. Without a license, EcoStruxure services will only discover your device; they cannot provide full support. For full EcoStruxure integration, purchase a Standard license which includes SNMP support.

What are the available license levels?

There are 2 available license levels:

Basic is free with limited functionality
Standard provides all functionality, including SNMP and PowerChute Network Shutdown support

See the table below for a breakdown of what’s included in each license level:

Feature| Basic

Functionality

| Standard

License

---|---|---
NMC firmware upgrades| |
APC USB Wi-Fi Device (AP9834) support (optional purchase)|

|

Telnet, DHCP, BootP, FTP, NTP| |

NMC Web UI

SNMP v1 and v3

| APC Management Software support only. Requires SNMP to be enabled and configured|

What are the license SKUs available to purchase?

The license SKUs available to purchase for the AP9544 are detailed below.

SKU

|

Description

---|---
FWENMC1P- ST1Y-DIG| Network Management Card for Easy UPS, 1-Phase – 1 Year Standard
FWENMC1P- ST3Y-DIGI| Network Management Card for Easy UPS, 1-Phase – 3 Year Standard

NOTE : You cannot select both a 1-year and 3-year license for a single purchase.

How do I purchase an NMC license?

An NMC license can be purchased through your Schneider Electric Partner. Contact your Partner and order the number of license SKUs required. You can order the license SKUs with the AP9544.
Alternatively, a license can be purchased directly from Schneider Electric via Schneider Electric Exchange. To purchase a license in Schneider Electric Exchange:

Visit the Network Management Card for Easy UPS listing. Click Login / Register on the upper right-hand corner of the screen and log in or register as an end-user.
In the Create Order page, select your license.
In the Payment & Billing page:
Select your Payment Method: credit card or wire transfer.
Enter your Billing Information. The order confirmation will be sent to the email address provided in this section.
Specify the Activation Email. The Activation ID to be entered into the NMC Web UI or CLI will be sent to this email address.
In the Confirmation page, verify that the displayed information is correct. Confirm that you agree to the terms and conditions and click Confirm Order.
Up to 15 minutes after completing your purchase, you will receive an email with the license’s Activation ID to be entered into the Web UI or CLI to license your NMC.

How do I activate my NMC license?

You can activate your purchased license in the License page in the Web UI or using the license command in the CLI. If the NMC has direct internet access, you can use the Schneider Electric Cloud Licensing Server to validate your license. If the NMC does not have direct internet access, you can validate your license offline.
An event will be logged to the Event Log when the license is activated.

Web UI

Online Activation:
- Enter your Activation ID in the License page. This is in the format ACT-XXXX-XXXX-XXXX-XXXX.
- Click the Activate button to view the Confirm License Activation screen.
- Verify that the system date and time are correct and click Apply. The date and time must be correct for the license to function properly. If the date and time displayed are not correct, click the Update button to update the settings before proceeding.
  NOTE : If the NMC does not have a valid DNS entry set in Configuration > Network > DNS > Configuration, the activation process will be unsuccessful.
- To apply the license changes, you must reboot the NMC. The reboot will happen automatically when you log out of the Web UI or it can be initiated via Control > Network > Reset/Reboot > Reboot Management Interface.
Offline Activation:
- Enter your Activation ID in the License page. This is in the format ACT-XXXX-XXXX-XXXX-XXXX.
- Click the Obtain License Request File button to generate a capabilityRequest.bin file. Once generated, this file can be found in your Downloads folder.
- Obtain the capabilityResponse.bin file:
- Option A: If your browser has direct internet access, click the link to open the Licensing Portal. Log in via your Activation ID and navigate to Devices > Offline Device Management. Upload the capabilityRequest.bin file generated in step 1 from your Downloads folder, and download the capabilityResponse.bin file.
- Option B: If your browser does not have direct internet access, transfer the capabilityRequest.bin file in your Downloads folder to another computer that does have direct internet access, for example, via a USB flash drive. At the computer with internet access, access the Licensing Portal. Log in via your Activation ID and navigate to Devices > Offline Device Management. Upload the capabilityRequest.bin file, for example, from the USB flash drive, and download the capabilityResponse.bin file. Move this capabilityResponse.bin file back to the browser that is in contact with the NMC, for example, from the USB flash drive, and save it in your Downloads folder.
- Click the Choose File button and select the capabilityResponse.bin file obtained in step 2. Once selected, click the Upload License File button. This will send the capabilityResponse.bin file to the NMC and activate the license.
  NOTES:
- If the capabilityResponse.bin file is modified or the download was corrupt, the file will be invalid and the license cannot be activated. If an error message is displayed in the Web UI related to the capability response, follow the above steps again to generate and download a new capabilityResponse.bin file.
- The capabilityRequest.bin and capabilityResponse.bin files contain your license information. We recommend storing these files in a secure location and deleting them when they are no longer required in the license activation process.
- To apply the license changes, you must reboot the NMC. The reboot will happen automatically when you log out of the Web UI or it can be initiated via Control > Network > Reset/Reboot > Reboot Management Interface.

CLI

Online Activation:
- Type license -a -r
  NOTE : The Activation ID is in the format ACT-XXXX-XXXX-XXXX-XXXX.
Offline Activation:
- In the CLI, type: license -a -g
  NOTE : The Activation ID is in the format ACT-XXXX-XXXX-XXXX-XXXX.
- Download the capabilityRequest.bin file from the NMC using SCP or FTP, for example: scp
  @:license/capabilityRequest.bin capabilityRequest.bin
- Visit the Licensing Portal, log in via your Activation ID and navigate to Devices > Offline Device Management. Upload the capabilityRequest.bin file and download the capabilityResponse.bin file.
- Upload the capabilityResponse.bin file to the NMC using SCP or FTP, for example: scp capabilityResponse.bin @:license/capabilityResponse.bin
- In the CLI, type: license -p

What happens when my license expires?

The displayed License Expiration Date is when your NMC license will expire. The NMC provides a 30-day grace period after your license expires for continued access to features included with your license. NOTE: You cannot renew your license once it is expired. If you do not purchase a license during the grace period, you will default back to Basic functionality. Settings provided for licensed features will be retained until a new license is purchased and activated.
The NMC will notify you 60 days in advance before your license expires. An event will be logged to the Event Log and an email will be sent to all email recipients who are configured in Configuration > Notification > Email Recipients. Additional emails and events are also sent/logged 30 days in advance, on the expiration date, and at the end of the 30-day grace period.
NOTE : Do not return your NMC to your Schneider Electric Partner or to Schneider Electric when your license expires.

How do I renew my license?

You can renew your license through your Schneider Electric Partner or via Schneider Electric Exchange. To renew your license in Schneider Electric Exchange:

Visit Schneider Electric Exchange and login.
Navigate to My Digital Library, click the Manage Subscription button under your NMC license.
Click the button next to your NMC license. Click Renew Subscription.
The license duration you selected during your initial purchase is automatically selected. NOTE: You cannot change your license duration when renewing your license. Click Checkout.
In the Payment & Billing page, confirm your payment method. NOTE: The same payment method used to purchase your license must be used to renew it. You can edit your card details if required.
In the Confirmation page, verify that the displayed information is correct. Confirm that you agree to the terms and conditions, and click Confirm Order

If you activated your license via the online method, your License Expiration Date will update when the NMC contacts the Licensing Server. NOTE: This can take up to 24 hours to update.
If you activated your license via the offline method, you need to import an updated capability Response.bin file to the NMC to update your License Expiration Date. Follow the steps outlined under “Offline Activation” in How do I activate my NMC license? to generate and import an updated capabilityResponse.bin file.

How do I transfer a license?

If an AP9544 with a license needs to be replaced, you can transfer the license in use to the Licensing Server to be used on a different AP9544. NOTE: This does not pause the license term.
To transfer a license, click the Deactivate button in the License page in the Web UI. Click the Apply button to view the Remove License Confirmation screen and click
Apply to confirm. An event will be logged to the Event Log when the license is transferred.
To apply the license changes, you must reboot the NMC. The reboot will happen automatically when you log out of the Web UI or it can be initiated via Control > Network > Reset/Reboot > Reboot Management Interface.
NOTE : It is not supported to return a license if you activated your license via the offline method. To reuse licenses on Network Management Cards without direct internet access, contact Technical Support.

Can I cancel my NMC license and get a refund?
You cannot cancel your NMC license or get a refund once an Activation ID has been issued for it. However, you can cancel your license during the purchase process before it is issued by contacting your Schneider Electric Partner and informing them that you would like to cancel.

Can I purchase multi-year licenses up front with my UPS?
Yes, you can purchase a 1-year or 3-year license up front with your UPS and NMC. However, you cannot purchase a 1-year and 3-year license to buy a 4-year license, for example.

© 2022 Schneider Electric. All Rights Reserved. Life Is On Schneider Electric is a trademark and the property of Schneider Electric SE, its subsidiaries and affiliated companies
Available with the purchase of a license.
With Basic functionality, EcoStruxure services can only recognise the NMC. Full integration is available with the purchase of a license.
Available with the purchase of a license.
Available with the purchase of a license