EPSON SL-D500 Series Portable Photo Production Printer User Guide

June 9, 2024
Epson

EPSON SL-D500 Series Portable Photo Production Printer

Introduction

Meaning of Symbols

  • Warnings must be followed to avoid serious bodily injury.
  • Important : Important must be followed to avoid damage to this product.
  • Note : Notes contain useful or additional information on the operation of this product.

Safety Instructions
See the Safety Instructions sheet.

Holding the Printer

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Unpacking

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  1. Not provided in some regions.
  2. The bag in which the printer is placed for transport. Keep it in a safe place.
  3. Ink bottles are not supplied and must be purchased separately.

Removing Protective Materials

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Remove the protective materials from the exterior and interior of the printer.

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The shape, number, and position of the protective materials is subject to change without prior notice.

Choosing a Place for the Printer

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Space required during operation.

Instructions for Placing the Printer
Install the printer in a location like that described below.

  • Choose a location with at least as much space as shown above.
    When running cables from the front of the printer around sides, leave a space of around 10 mm through which the cables can pass.

  • Choose a location with access to a dedicated power outlet.

  • Choose a level and stable location that can support the printer’s weight of approximately 7 kg.

  • Choose a location with a temperature of 10–35 C° and a humidity of 20–80%.
    When the printer is placed on a system rack, make sure the environment of the rack is within these ranges.
    Even the conditions above are met, you may not print properly if the environmental conditions are not proper for the paper.
    Also, keep the printer away from drying, direct sunlight, or heat sources to maintain the appropriate humidity.

Initial Ink Charging

  • Fill all ink tanks before turning the printer on.

  • Epson recommends the use of genuine Epson ink bottles.
    Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink. Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.

  • The initial ink bottles will be partly used to charge the print head. These bottles may print fewer pages compared to subsequent ink bottles.

  • Ink bottles (sold separately) are required for ink charging.

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Make sure that the color of the ink tank matches the ink color that you want to fill.

  • Remove the cap while keeping the ink bottle upright; otherwise ink may leak.
  • Do not allow the top of the ink bottle to hit against any objects after removing its cap; otherwise ink may spill.
  • Do not forcibly squeeze the bottle, as the ink could spill.
  • Check the upper line in the ink tank.

After checking the color, insert the bottle into the filling port.

  • When you insert the ink bottle into the filling port for the correct color, ink starts pouring and the flow stops automatically when the ink reaches the upper line.
  • If the ink does not start flowing into the tank, remove the ink bottle and reinsert it.

Do not remove and reinsert ink bottles once the ink has reached the upper line, as this may cause the ink to spill.

Once the level of ink in the tank has reached the upper line, remove the ink bottle and close the cap.

Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.
If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.

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Repeat Steps D to I to fill the remaining tanks. Check that the color labels on the bottle and tank match before filling each tank.EPSON-SL-D500
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Warning Use only the type of power source indicated on the printer’s label.EPSON-SL-D500-SeriesPortable-Photo-Production-
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Choose a language and follow the on-screen instructions to set the date and time and choose the type of units used.EPSON-SL-D500-SeriesPortable-Photo-
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Observe the following precautions when charging the ink.
If these precautions are not observed, the work may be interrupted and require redoing, resulting in more ink being consumed than normal.

  • Do not disconnect the power cable from the outlet or turn off the power.
  • Do not perform operations other than those specified on the screen.

Loading Paper

Load paper in the paper cassette with the printable side facing down. For more information on loading paper, see the abridged User’s Guide (pdf ).

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Installing Basic Software

Ready the printer and computer for connection before proceeding, but do not connect the cables until the installer prompts you to do so. The computer must be connected to the Internet so that software can be downloaded during the installation. The basic software will not be installed if the devices are not connected according to the on-screen instructions.

Enter “epson.sn” and the printer model name into a web browser and click
Click Setup – Download.
Run the downloaded installer.
After viewing and agreeing to the software Terms of Use, follow the on-screen instructions to complete the installation.

  • If the message “Windows Firewall has blocked some features of this app” is displayed, click Allow access after confirming that the publisher is “SEIKO EPSON CORPORATION”.
  • If the message, “Would you like to install this device software?” is displayed, be sure to click Install.

Connecting an Ethernet or USB Cable
Some operations such as ink charging require the printer’s internal unit to be extended. When connecting an Ethernet or USB cable, follow the steps below to prevent it being disconnected.
A video demonstrating how to connect Ethernet and USB cables can be viewed by scanning the QR code label on the back of printer.
Do not use USB cables equipped with ferrite cores.

Return the printer’s internal unit to its original position and then close the front cover.
If you are unable to close the internal unit, repeat Step E. A video demonstrating the correct procedure can be viewed by scanning the QR code label.

Viewing the Online Guides

For details on operating and performing maintenance, and troubleshooting information, see the online manuals.
You can open the online manuals by clicking the Epson Manuals icon created on your computer’s desktop.
The Epson Manuals icon is created when manuals are installed using “Installing Basic Software” in the previous section.
No “Epson Manuals” Icon
Visit the Epson website at epson.sn, and then follow the procedure below to see the online manuals.

  1. Enter or select your printer model name.
  2. Click Support – Online Manual.

Trademarks

EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks or trademarks of Seiko Epson Corporation.
Mac OS is a trademark of Apple Inc., registered in the U.S. and other countries.
Windows® is a registered trademark of Microsoft Corporation. QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

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