Inspire 2580 Bluetooth-Enabled Patient Sleep Remote User Guide

INSPIRE SLEEP APP
for use with Inspire Sleep Remote Model 2580

2580 Bluetooth-Enabled Patient Sleep Remote

The following is a registered trademark of Inspire Medical Systems, Inc.: Inspire® The following are trademarks of Inspire Medical Systems, Inc.: Inspire SleepSync™ The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Inspire is under license.

Inspire Sleep App

The Inspire Sleep app is a smartphone app that allows:

• Anyone to view educational articles and videos about obstructive sleep apnea and Inspire therapy.
• Patients who have an Inspire doctor to connect with their doctor’s practice. Patients connected to a doctor’s practice can receive and respond to communications, such as virtual check-ins and surveys.
• Patients implanted with Inspire and using an Inspire Sleep Remote Model 2580 to upload therapy usage data to Inspire SleepSync. Patients uploading therapy usage data can track their progress toward their sleep goal.

Who Is This Manual For?
This manual is for patients using an Inspire Sleep Remote Model 2580 who want detailed instructions and troubleshooting information on:

• Connecting the sleep remote to the Inspire Sleep app
• Uploading therapy usage data to Inspire SleepSync
• Tracking their progress toward their sleep goal
• All Inspire app functions, including the functions available

when an Inspire Sleep Remote Model 2580 is connected Although some Inspire app functions are available to patients using other Inspire sleep remotes and people who do not have
Inspire implanted, this manual is not intended to provide instructions for those audiences.
The Inspire Sleep Remote Model 2580 has the model number printed on the back of the sleep remote.

System Requirements
The Inspire app can be used on an iPhone or Android phone.
Operating system requirements:

• iPhone—iOS 13 or newer
• Android—Android 9 or newer

Getting Started

Before receiving an Inspire Sleep Remote Model 2580, some patients use the Inspire Sleep app to view educational articles and videos about Inspire or connect to their Inspire doctor.

• If you have not downloaded the Inspire app to your phone, go to “Downloading the Inspire App” on page 2.
• If you downloaded the Inspire app to your phone, and you:

– Have not created an Inspire Sleep account, go to “Creating an Inspire Sleep Account” on page 3.
– Created an Inspire Sleep account:
a. Make sure you are signed in to your account.
b. On the Menu tab, locate the Where are you on your path to better sleep card.
c. Tap Update.
d. Go to “Where Are You on Your Path to Better Sleep?” on page 6.

Downloading the Inspire App

1. Open the App Store (Apple: IOS) or the Google Play Store (Android) by scanning the QR code on the sleep remote package or tapping the store icon on your phone.

2. Enter Inspire Sleep to search for the Inspire Sleep app.

3. Tap GET (IOS) or INSTALL (Android).
   Note: If your phone requires a password before an app downloads, enter your password.

Creating an Inspire Sleep Account

1. Tap the Inspire Sleep icon to open the Inspire app.

2. Tap Create account.
   

3. Create an account:
   a. Enter your email address.
   Note: Make sure to enter the email address your doctor has associated with you. If you enter a different email address, you will need to create a new Inspire app account with the correct email address.
   b. Using the on-screen password requirements, enter and confirm a password.
   c. Tap the terms of service and privacy policy check box.
   Note: On a small phone screen, you may need to scroll down to see the check box.
   d. Scroll down to read all the service and policy sections.
   e. After you scroll to the bottom of the service and policy screen, the I agree button turns green. To accept the terms of service and privacy policy, tap I agree.
   f. Tap Create account.
   g. Follow the on-screen instructions to verify your email address and set up 2-factor authentication.

Where Are You on Your Path to Better Sleep?

1. On the Where are you on your path to better sleep?
   screen, tap I already have Inspire.
   

2. Tap Next.

3. On the Would you like to share…? screen, enter your first and last name. You can also enter the optional information, such as your date of birth, ZIP code, height, and weight.
   

4. Tap Next.

5. Wait while the Inspire app creates your account.

6. If a Congratulations screen displays here or after you connect your sleep remote, select Done.

Connecting Your Sleep Remote
Connecting your Inspire Sleep Remote Model 2580 allows you to upload therapy usage data to Inspire SleepSync.

1. Verify that you have an Inspire Sleep Remote Model 2580:
   – If the Which Inspire sleep remote… screen displays, tap Model 2580.
   – If the Which Inspire sleep remote… screen does not display:
   a. Tap Menu on the bottom of the screen. The Menu tab displays.
   b. On the Connect remote card, tap Connect remote.
   c. Tap Model 2580.
   d. Tap Next.

2. Tap Get started.
   

3. The Inspire app connects to your sleep remote using Bluetooth over Wi-Fi or cellular data.
   a. If a message about Bluetooth displays, follow the on-screen instructions to turn Bluetooth on.
   b. If a message about location services displays, follow the on-screen instructions to turn location services on.
   Bluetooth requires that location services are turned on.
   c. Make sure you have an active Wi-Fi or cellular data connection.

4. Make sure your sleep remote communicates with your generator:
   a. Press the Therapy Off (white) button on your sleep remote.
   b. Position the sleep remote over your generator.
   c. Wait until the sleep remote produces a tone.
   For more detailed instructions, see “Using Your Inspire Sleep Remote” in your Inspire Sleep Remote Manual.

5. Connect your sleep remote:
   a. Tap Continue.
   b. Follow the on-screen instructions to connect your sleep remote.
   Notes:
   – For instructions on opening the back of your sleep remote, see “Replacing the Sleep Remote Batteries” in your Inspire Sleep Remote Manual.
   – If your phone displays a Bluetooth pairing request, tap Pair. Pairing is the same as connecting.
   – If you unsuccessfully try to connect your sleep remote 3 times, call Inspire.
   – If your previously paired device is now having trouble connecting, go to your Bluetooth settings on your phone, select the device and then select Forget This Device or Unpair. Return to step 1.
   On the bottom of the screen, Menu changes to Sleep .

Connecting to Your Doctor
For your doctor to review your therapy usage data, you have to connect the Inspire app to your doctor’s practice. You can request a connection to your doctor’s practice, or your doctor can request a connection to you.

Requesting a connection
To request a connection to your doctor’s practice:

1. Tap Menu on the bottom of the screen.

2. Tap Find a doctor.
   – If a question displays, answer the question.
   – If your phone has location services turned on for the Inspire app, doctors near you display.
   – If you want to search by ZIP code, enter a ZIP code in the Search by ZIP code bar at the top of the screen.

3. Tap on your doctor’s card.

4. Tap Connect & share.
   After your doctor accepts your connection request, the connection displays in My care team on the Menu tab.
   Note: If the card does not display Connect & share, your doctor’s practice is not set up to allow you to request a connection. Your doctor can send you a request to connect.

Accepting a connection
If your doctor sent you a connection request, a screen requesting you to share your data displays. If your doctor sent you a connection request, and you have not received the
request, update the Inspire app content. For instructions, see “Updating Content” on page 27.
To accept a connection request:

• On the Request to share data screen, tap Accept.
  After you accept your doctor’s connection request, the connection displays in My care team on the Menu tab.

Sleep Tab

The Sleep tab summarizes your Inspire therapy use each night. For Inspire therapy, a night is from noon to noon. For example, Tuesday night is from noon Tuesday to noon Wednesday. Your total sleep time starts the moment you press the start button on your remote and continues until you turn it off. If you pause more than one time, any pauses after the first time are deducted from your sleep therapy time.
Note: The Sleep tab displays after you have connected an Inspire Sleep Remote Model 2580 to your account.
To display the Sleep tab, tap Sleep on the bottom of the screen.

Viewing Weekly and Monthly Sleep Summaries
Sleep summaries display your progress toward reaching your sleep goal.
To view sleep weekly and monthly sleep summaries:

1. Tap Sleep on the bottom of the screen.

2. On the top of the screen, tap calendar .

3. Choose which summary displays:
   – Tap Week to display the summary for the current week.
   – Tap Month to display the summary for the current month.
   Scroll down to display a previous month.
   

4. To return to the previous screen, tap the arrow on the top of the screen.

Displaying Therapy Usage Data from Previous Nights
You can display therapy usage data from previous nights. For Inspire therapy, a night is from noon to noon. For example, Tuesday night is from noon Tuesday to noon Wednesday.

Changing the night displayed
To change the night displayed:

1. Tap Sleep on the bottom of the screen.

2. Tap a night on the Sleep tab or the sleep summary screen:
   – To change to a night this week, tap a night on the top of the Sleep tab.
   – To change to a night before this week:
   a. Tap calendar .
   b. Tap a month.
   c. Tap a night.

3. Swipe left or right to change the day.

Return to displaying tonight
To return to displaying tonight:

1. Tap Sleep on the bottom of the screen.
2.  Return to displaying tonight:
   – If a date displays on the top of the Sleep tab, tap the date.
   – If the current time is before noon, last night displays.
   – If the current time is after noon, tonight displays.
   – If current night displays on the top of the screen, tap current night .

Changing Your Sleep Goal
You can change the number of hours in your sleep goal. The sleep goal default is 6 hours.
Note: You can also change your sleep goal on the Menu tab.
For instructions, see “Changing Your Sleep Goal” on page 24.
To change your sleep goal:

1. Tap Sleep on the bottom of the screen.
2. Tap Edit sleep goal.
3. Select a number of hours.
4. Tap Done.
5. If Save displays, tap Save.

Viewing Achievements and Earning Badges
The Achievements screen displays each badge you earned and which badges have accumulated into streaks. This screen also guides you on how to earn more badges and allows you to share your achievements.
You can earn badges for:

• Completing goals such as using Inspire every day, reaching your sleep goal a number of days in a row, and maintaining a consistent bedtime
• Completing tasks such as viewing educational articles and videos

To open the Achievements screen:

1. Tap Sleep on the bottom of the screen.
2. On the top of the Sleep tab, tap achievements .

Entering or Editing Sleep Log Entries
The sleep log is where you record how you feel each day. You can enter or edit sleep log entries for the five most recent nights.
To enter how you feel in the sleep log:

1. Tap Sleep on the bottom of the screen.

2. Tap Log sleep or Edit.
   

3. Tap the owl that corresponds to how you feel:
   Tired, Ok, or Well Rested.
   

4. If you tapped Tired, a list of reasons displays. If you choose, tap a reason from the list.

5. Tap Save.

Uploading Therapy Usage Data
Therapy usage data includes:

• When you turned Inspire therapy on and off each night
• If you changed the amplitude (stimulation strength)
• Your sleep log entries

If the Inspire app is open and your sleep remote is on and within a few feet of your phone, therapy usage data usually uploads automatically. You can also manually upload therapy usage data.

To manually upload therapy usage data:

1. Tap Menu on the bottom of the screen.
2. Tap My devices.
3. Make sure your sleep remote is on.
4. Tap Upload data.

If therapy usage data does not upload:
a. Make sure:
– Your sleep remote is within a few feet of your phone
– Bluetooth on your phone is on
– You have an active Wi-Fi or cellular data connection on your phone
– A Wi-Fi or cellular data connection is active on your phone
b. Turn therapy off and try to upload data again
c. Reduce Bluetooth interference:
– Move away from brick, marble, fluorescent lighting or microwaves
– Disconnect other Bluetooth devices
– Move closer to your router
If you are unable to upload data from your remote to your phone, please bring your remote to your office appointment and a clinician can upload the data to their system.

Resources Tab

The Resources tab allows you to access communications from your doctor, such as surveys and virtual check-ins. The Resources tab also allows you access up- to-date articles and videos about Inspire therapy.
To display the Resources tab, tap Resources on the bottom of the screen.

Resolving a Green Notification Dot
If the Resources icon displays a green notification dot , you have a communication request that needs attention.
To resolve a green notification dot, tap Resources .

Completing a Survey
If your doctor requested that you complete a survey, a survey card displays.
To complete a survey:

1. Tap Resources on the bottom of the screen.
2. On the survey card, tap Take survey.
3. Complete the survey.
4. Tap Submit to send your survey responses to your doctor.

Completing a Virtual Check-in
If your doctor requested that you complete a virtual check-in, a virtual check-in card displays.
To complete a virtual check-in:

1. Tap Resources on the bottom of the screen.
2. On the virtual check-in card, tap Take survey.
3. Complete the virtual check-in.
4. Tap Done.

Viewing Educational Articles and Videos
The Resources tab allows you to access up-to-date articles and videos about Inspire topics, such as sleep apnea treatment options and patient experiences with Inspire therapy.
To view educational articles and videos:

1. Tap Resources on the bottom of the screen.
2. On a video or article card, tap Learn more.

Viewing FAQs
The FAQ (frequently asked questions) screen allows you to access up-to-date information on topics such as, how Inspire therapy works, what you need for appointments with your doctor, and Inspire insurance coverage information.
To read frequently asked questions:

1. Tap Resources on the bottom of the screen.
2. Scroll down to an FAQ card, then tap Learn more.
3. Tap a question.

Searching Articles, Videos, and FAQs
A search on the Resources tab searches all articles, videos, and FAQs.
To search articles, videos, and FAQs:

1. Tap Resources on the bottom of the screen.
2. Enter a search term in the Search articles, videos and FAQs bar.
3. On an article, video, or FAQ card, tap Learn more.

Menu Tab

The Menu tab allows you access to your Inspire Sleep account settings, your Inspire app settings, and many of the Inspire app functions.
Note: If your Inspire Sleep Remote Model 2580 is not connected to the Inspire app, some menu items do not display, and some menu items display in a different order.
To display the Menu tab, tap Menu on the bottom of the screen.

Editing Your Details
Your details include your personal information and your email address.
To edit your details.

1. Tap Menu on the bottom of the screen.

2. Tap My details.

3. Tap Edit.

4. Update your information.
   Note: Your email address is the email address your doctor has associated with you. You cannot change the email address for this account.

5. Tap Save.

6. Tap the arrow on the top of the screen to return to the Menu tab.

Viewing Your Sleep Remote Serial Number
When your Inspire Sleep Remote Model 2580 is connected to the Inspire app, you can view the sleep remote serial number.
To view your sleep remote serial number:

1. Tap Menu on the bottom of the screen.
2. Tap My devices. The sleep remote serial number displays.
3. Tap the arrow on the top of the screen to return to the Menu tab.

Viewing When Therapy Usage Data Last Uploaded
When your Inspire Sleep Remote Model 2580 is connected to the Inspire app, you can view when therapy usage data was last uploaded.
To view the date when therapy usage data was last uploaded:

1. Tap Menu on the bottom of the screen.
2. Tap My devices. The date when therapy usage data was last uploaded displays.
3. Tap the arrow on the top of the screen to return to the Menu tab.

Changing Your Sleep Goal
When your Inspire Sleep Remote Model 2580 is connected to the Inspire app, you can change your sleep goal. The sleep goal default is 6 hours.

To change your sleep goal:

1. Tap Menu on the bottom of the screen.
2. Tap Sleep goal.
3. Select a number of hours.
4. Tap Done.
5. Tap Save.

Managing Your Care Team
Your care team includes your prescribing doctor’s practice and the practices of other clinicians who manage your care. When you are connected to a practice, the practice displays in My Care Team. Clinicians on your care team can view your uploaded therapy usage data and send communications such as surveys and virtual check-ins.
My Care Team also displays practice contact information.

Viewing or contacting your care team
To view or contact your care team:

1. Tap Menu on the bottom of the screen.
2. Tap My care team.
3. Tap a practice card to view detailed practice information.
4. If available, tap an email address or phone button to email or call a practice.
5. Tap the arrow on the top of the screen to return to the Menu tab.

Removing a care team connection
To remove a care team connection:

1. Tap Menu on the bottom of the screen.

2. Tap My care team.

3. Tap a practice card to view detailed practice information.

4. Tap Edit care team.

5. Tap Remove connection.
   Note: If you are only connected to one practice, you cannot remove the connection. Contact the practice and ask them to remove the connection.

6. Tap the arrow on the top of the screen to return to the Menu tab.

Guided Tour
Tap to view the Inspire guided tour.
Finding a Doctor
You can find an Inspire doctor near you, or you can search for a doctor by ZIP code.
To find a doctor:

1. Tap Menu on the bottom of the screen.

2. Tap Find a doctor.
   – If a question displays, answer the question.
   – If your phone has location services enabled for the Inspire app, doctors near you display.
   – If you want to search by ZIP code, enter a ZIP code in the Search by ZIP code bar at the top of the screen.

3. Tap on a doctor’s card. Detailed practice information displays.

4. If you want to connect with the doctor, tap Connect & share. After the doctor accepts your connection request, the connection displays in My care team.
   Note: If the card does not display Connect & share, your doctor’s practice is not set up to allow you to request a connection. Your doctor can send you a request to connect.

5. Tap the arrow on the top of the screen to return to the Menu tab.

Add A Doctor To Your Favorites List
When you favorite doctors, those doctors display at the top of Find a doctor search results and under My Doctor(s) on the My care team screen.

To favorite a doctor:

1. Tap Menu on the bottom of the screen.
2. Tap Find a doctor or My care team.
3. If an on-screen question displays, answer the question, then tap Find a doctor.
4. Tap the star on the doctor’s card. The star turns green.
5. Tap the arrow on the top of the screen to return to the Menu tab.

Achievements
The Achievements screen displays achievement cards. Each achievement card is a category where you can earn badges and accumulate badges into streaks. After you earn a badge, you can share the badge.

Viewing and earning badges
To view your badges, streaks, and instructions for earning badges:

1. Tap Menu on the bottom of the screen.
2. Tap Achievements.
3. Tap a card, such as Inspire education or Sleep goal.

Sharing badges
After you earn a badge, a Congratulations screen displays.
To share a badge, tap Share your success on the Congratulations screen.

Changing Your Password
To change your Inspire app password:

1. Tap Menu on the bottom of the screen.
2. Tap Change password to change the Inspire app password.

Viewing Notifications
Notifications include communications from your doctor and reminders to complete tasks, such as upload therapy usage data, take a survey, or complete a virtual check-in.
To view your notifications:

1. Tap Menu on the bottom of the screen.
2. Tap Notifications.

Viewing Inspire Documentation
Inspire documentation includes the Inspire app terms of service and privacy policy and Inspire manuals.
To view Inspire documentation:

1. Tap Menu on the bottom of the screen.
2. Tap Documentation.

Updating Content
Inspire automatically updates content including Inspire doctors, care team practices, communications from your doctor, educational articles and videos, and frequently asked
questions. If content does not update automatically, you can manually update content.
To manually update content:

1. Tap Menu on the bottom of the screen.
2. Tap Update content.

Logging Out
When you are logged out of the Inspire app, you can still access educational articles, videos, and frequently asked questions.
You must be signed in to the Inspire app to view your upload therapy usage data and view your progress toward reaching your sleep goal.
If you do not open the app for 90 days, the Inspire app automatically logs you out.
When you are logged out of the Inspire app, your sleep remote will no longer automatically connect to your phone.
To log out of the Inspire app:

1. Tap Menu on the bottom of the screen.
2. Tap Log out.

Unpairing Your Sleep Remote

Unpairing your sleep remote is the same as disconnecting your sleep remote from your phone. If you unpair your sleep remote, your sleep remote will no longer automatically connect to your phone until you pair it again.
For specific instructions on unpairing your sleep remote, see the instruction manual for your phone.
To reconnect your sleep remote to your phone, see “Connecting Your Sleep Remote” on page 8.

Inspire Technical Support

For help with the Inspire app, call Inspire Technical Support:
844-OSA-HELP or 844-672-4357

Clinician Account

If a patient using a Inspire Sleep Remote Model 2580 does not have a smart phone, does not have a smartphone that meets the Inspire app minimum requirements, or is having problems uploading therapy usage data, the clinician can upload therapy usage data using a clinic device.
To upload therapy usage data using a clinic device:

1. On the sign-in screen, tap Clinician sign in.
   

2. Sign in to your account by using the email and password from your Inspire SleepSync account.

3. Follow the on-screen instructions to:
   a. Select a practice.
   b. Connect to the patient’s sleep remote.
   c. Upload data.
   d. Verify the patient’s generator.
   e. Select a patient or create a new patient in the Inspire portal.

4. Tap Log out.

Manufacturer
Inspire Medical Systems, Inc.
5500 Wayzata Blvd, Suite 1600
Golden Valley, MN 55416 USA
Tel: +1-844-672-4357
+1-763-205-7970
Fax: +1-763-537-4310
www.inspiresleep.com
© Inspire Medical Systems 2022
All Rights Reserved
200-476-001 REV A 09/2022

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