mellerware 26080 Kitchen Scale Digital Measuring Spoon Instruction Manual

mellerware 26080 Kitchen Scale Digital Measuring Spoon

Product Information

Thank you for choosing to purchase a Mellerware brand product. Mellerware guarantees that your product has been thoroughly inspected and tested before being dispatched and is free from mechanical or electrical defects and complies with the applicable safety standards. With every Mellerware product purchased, you will receive up to a 3-year warranty as detailed in the terms and conditions below.

• Warranty: 1 year online, 1 year retail, and 1-year communication opt-in. Terms and conditions apply.
• Parts Description:
  • Battery compartment
  • ON/OFF button
  • UNIT button
  • Handle
  • Spoon
  • LCD screen
• Safety Advice and Warnings: Read these instructions carefully before switching on the appliance and keep them for future reference. Failure to follow and observe these instructions could lead to an accident. Clean all the parts of the product that will be in contact with food, as indicated in the cleaning section, before use.

Product Usage Instructions

1. Register Your Warranty: Register your warranty at www.creativehousewares.co.za. If you experience any technical difficulties, contact customer service at 086 111 5006 for assistance. Registration must be completed within 12 months of purchase to qualify for the extended warranty.
2. Retain Original Receipt: Keep your original receipt in a safe place as it must be presented when making a claim under the terms of the warranty.
3. Check for Transport Damage: Upon receipt of your appliance, check it for any transport damage to ensure it is safe for use. Return it to the store as soon as possible for exchange if damaged. The warranty is void if products are damaged after use, so please do not use a damaged product.
4. Use for Normal Domestic Household: Your product is designed for normal domestic household use. Failure to do so may void the warranty.
5. Repairs Out of Warranty Period: For any service, inquiries, and complaints, please contact customer care at 086 111 5006, email help@chwsa.co.za, or WhatsApp at +27 63 014 0457 from 08h00 to 15h00 Monday to Friday excluding public holidays. Products should be sent to one of the listed service centers.

Dear Customer
Thank you for choosing to purchase a Mellerware brand product. Thanks to its technology, design and operation and the fact that it exceeds the strictest quality standards, a fully satisfactory use and long product life can be assured.

Parts description

1. Battery compartment
2. ON/OFF button
3. UNIT button
4. Handle
5. Spoon
6. LCD screen

Safety advice and warnings

Read these instructions carefully before switching on the appliance and keep them for future reference. Failure to follow and observe these instructions could lead to an accident. Clean all the parts of the product that will be in contact with food, as indicated in the cleaning section, before use.

Use or working environment:

1. Keep the work area clean and well-lit. Clogged and dark areas invite accidents.
2. Use the scale in a well-ventilated place.
3. Do not place the scale on a hot surface, such as cooking hobs, gas burners, ovens or similar items.
4. Keep children and bystanders away when using this scale.
5. Place the scale on a horizontal, flat and stable surface, suitable for withstanding high temperatures and away from other sources of heat and in contact with water.
6. Do not place flammable material near the scale.
7. Do not use the scale in combination with a programmer, timer or other device that automatically switches on.
8. Do not use the scale if it has been dropped or if there are visible signs of damage.
9. The scale is not suitable for outdoor use.

Personal safety:

1. CAUTION: Do not leave the scale unattended during use as there is a risk of an accident.
2. This scale is only for domestic use, not for industrial or professional use. It is not intended to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other types of residential environments, even in farmhouses, areas of the kitchen staff in shops, offices and other work environments.
3. This scale is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
4. This scale is not a toy. Children should be supervised.

Use and care:

1. Do not use the scale if the parts or accessories are not properly fitted.
2. Do not use the scale when empty.
3. This scale should be stored out of reach of children.
4. Never leave the scale unattended when in use and keep it out of the reach of children.
5. If, for some reason, the scale were to catch fire, DO NOT USE WATER TO PUT THE FIRE OUT.

Service:

1. Make sure that the scale is serviced only by a suitably qualified technician, and that only original spare parts or accessories are used to replace existing parts/accessories.
2. Any misuse or failure to follow the instructions for use renders the guarantee and the manufacturer’s liability null and void.

Instructions for use

Before use:

1. Remove the scale’s protective film (if applicable).
2. Before using the product for the first time, clean the parts that will encounter water in the manner described in the cleaning section.

Specifications

• High-precision sensor
• LCD display: 25mm x 13mm
• Capacity: 800g
• Division: 1g
• Tare function
• Auto turn-off function
• Unit: g / ml / cup / oz / fl’oz
• Overload indication: o-d
• Low battery indication: Lo
• Battery type: 1 x CR2032 battery

Use and care:

1. Open the battery compartment under the scale, and insert 1 x CR2032 battery into the battery compartment.
2. Press the button to turn on the scale.
3. Press the UNIT button to select the weighing unit.
4. When “o-d” appears, it means the current load exceeds the maximum weight of this product. Please take off the object immediately to avoid damage to the scale body.
5. When the low battery prompt “Lo” appears, please replace the batteries in time.

Cleaning

1. CAUTION! Don’t put the scale in water.
2. Clean the outer parts of the scale with a damp cloth with a few drops of washing-up liquid and then dry.
3. Do not use solvents, or products with an acid or base pH such as bleach, or abrasive products, to clean the scale.

Anomalies and repair

Take the scale to an authorized support center if the product is damaged or other problems arise.

Recycling

1. These electrical products, cables, batteries, packaging, and the manual, should not be mixed with general household waste. For proper recycling, please take these products to your nearest Creative Housewares office where they will be accepted for recycling free of charge.
2. Alternatively, please contact your local authority or household waste disposal service for further details of your nearest designated collection point. Correct product disposal saves resources and prevents negative effects on human health and the environment.

ONLINE WARRANTY REGISTRATION

WHY REGISTER YOUR WARRANTY?
Mellerware pride itself on bringing premium quality appliances to market, and as a commitment to this level of quality we offer up to a 3-year warranty (1 Year Retail + 1 Year Extended Online warranty registration + 1 Year Extended opt-in communication warranty) on all of our products. To take advantage of the Free Extended Warranty options you will need to register your warranty online within the first year of purchase in order to make a valid claim. Now you can register your product, upload your warranty online, and never have to worry about losing your receipt again. Enjoy the benefit of up to 3 years’ warranty.

ADDED BENEFITS
In addition to providing you with an online profile of your registered products, we will also provide a host of value-added benefits:

• Discount voucher on the product warranty registration
• Incentives and Competitions for registered users
• New recipes or ideas for your products
• New product developments – be the first to get the latest appliances
• Special offers on promotional items

DESKTOP/LAPTOP

• Open your internet browser and visit www.mellerware.co.za.
• Click on the “Register” link and create your username and password. Or if you have done this already login with your username and password.
• Click on “Register your Warranty” and follow the easy instructions.
• Scan and upload your receipt.

SMARTPHONE/TABLET

• Open your internet browser and visit www.creativehousewares.co.za.
• Click on the “Register” link and create your username and password. Or if you have done this already login with your username and password.
• Click on “Register your Warranty” and follow the easy instructions.
• Scan and upload your receipt.

Notes:

1. The online warranty system is a safe storage facility for your receipt.
2. You will be required to register on the Mellerware or Creative Housewares website. You will receive a username and password once registered. This will give you access to your profile.
3. From your profile, you will be able to load products that you have purchased. In order to successfully register your warranty you will need to scan and upload your receipt to us.
4. All instructions on how to load your products are available inside your profile.
5. Please note that you must check that your receipt has been uploaded correctly. Creative Housewares cannot be held responsible for faxes or files not received.
6. For assistance with registration please email: help@chwsa.co.za.

REGISTER YOUR MELLERWARE WARRANTY
Thank you for purchasing a Mellerware product. Mellerware guarantees that your product has been thoroughly inspected and tested before being dispatched and is free from mechanical or electrical defects and complies with the applicable safety standards. With every Mellerware product purchased you will receive up to a 3 year warranty as detailed in the terms and conditions below.

FIRST-YEAR – 1 YEAR RETAIL WARRANTY
Should defects due to faulty parts or workmanship develop, under normal domestic use, within 12 months from the original date of purchase please return the product to the store from where it was purchased for a refund or replacement at the discretion of the brand. Mellerware appliances are intended for domestic use only and not for industrial or professional use. The Warranty, if the product is used outside of domestic use or used in a commercial environment, is reduced to 3 months with no extended warranty available, all other terms and conditions applicable.

SECOND YEAR – OPTIONAL 1 YEAR ADDITIONAL EXTENDED ONLINE WARRANTY REGISTRATION
Mellerware takes pride in its product quality and therefore offer an extended 12-month warranty over and above the 1 Year Retail Warranty. Should defects due to faulty material or workmanship develop, under normal domestic use, after the initial 12-month period and within 24 months from the original date of purchase, please return the product to Mellerware for repair. Mellerware will assess and repair the product free of charge should it be found to be a valid warranty claim and will return it to you directly. Mellerware will replace a product with a similar product in the same or better condition if the repair cannot be conducted for whatever reason. Should the product fall outside of the warranty, Mellerware will produce a repair and delivery quotation for your approval.

NB:
Registration should be completed at www.creativehousewares.co.za. Should you experience any technical difficulties you are welcome to contact our customer service line on 086 111 5006 and one of our consultants will gladly assist with the online warranty registration. Should you not register the product within 12 months of purchase, you will automatically forfeit this extended warranty.

THIRD YEAR – OPTIONAL 1 YEAR ADDITIONAL EXTENDED COMMUNICATION OPT-IN WARRANTY
Mellerware takes pride in its product quality and therefore offer an additional 12-month warranty over and above the 1 Year Retail and 1-year online registration warranty. Should defects due to faulty material or workmanship develop, under normal domestic use, after the initial 12-month period, the extended online registration 12-month period, and within 36 months from the original date of purchase, please return the product to Mellerware for repair. Mellerware will assess and repair the product free of charge should it be found to be a valid warranty claim and will return it to you directly. Mellerware will replace a product with a similar product in the same or better condition if the repair cannot be conducted for whatever reason. Should the product fall outside of the warranty, Mellerware will produce a repair and delivery quotation for your approval.

NB:
Registration should be completed at www.creativehousewares.co.za. Should you experience any technical difficulties you are welcome to contact our customer service line on 086 111 5006 and one of our consultants will gladly assist with the online warranty registration and opt-in email communication. Should you wish to qualify for the additional third year extended warranty, you would need to have registered your warranty within the first 12 months from date of purchase and subscribed to receive brand communication. The extended warranty is conditional upon these requirements. Please note that you are however free to opt out at any stage in accordance with the POPI act, this will However result in you forfeiting this additional extended “communication opt in” warranty from the recorded opt-out date.

Before returning your product, check the following:

• Your household mains supply socket is in good condition, working and switched on.
• The mains supply circuit is not overloaded (white trip switch on your DB board is off).
• You have read the troubleshooting guide in your Instructions for Use.
• All accessories and parts are present.

The following conditions apply:

1. Please ensure you retain your original receipt as this must be presented when making a claim under the terms of the warranty.
   It is impossible to determine the warranty period without proof of purchase, so please keep this in a safe place. (NB.Your original receipt can be scanned onto the Mellerware website [www.mellerware.co.za] or Creative Housewares (Pty) Ltd [www.creativehousewares.co.za] for safe storage.)

2. If a refund or exchange is required the product must be complete with all accessories, parts and packaging. Missing parts will render the warranty void. Any refund or exchange remains at the brands discretion beyond the implied warranty granted by the CPA.

3. Upon receipt of your appliance, check it for any transport damage to ensure it is safe for use. Return it to the store as soon as possible for exchange if damaged.The warranty is void if products are damaged after use, so please do not use a damaged product.

4. Any alteration made to the appliance purchased will void the warranty.

5. Your product is designed for normal domestic household use. Failure to read and comply with the instructions for use, cleaning and maintenance will render your warranty void, so please read these instructions carefully to ensure your safety, and to get the most effective use from the product (e.g. not removing limescale; water deposits; insect infestation, and/or burnt products).

6. Any abuse, negligent, improper or accidental use or care will render the warranty void and Creative Housewares (Pty) Ltd will not be liable for any loss or damage.

7. Any attempted repair, or replacement of unauthorized parts will render the warranty void, so please contact an authorized service center or service agent for any service or repair requirements.

8. NB: The warranty on replaced products will be from the original date of purchase and not from when the date replacement was made.

9. All repairs carry a 3-month warranty even if this falls outside of the warranty period.

10. Mellerware will attempt to conduct repairs within a reasonable time, this in line with industry standards but cannot be held responsible or liable for any circumstances not under the brand’s control.

11. This warranty does not apply to glass components, filters, consumables, and other parts subject to fair wear and tear.

Repairs out of the warranty period:
If service or repair becomes necessary outside the warranty period, this service is still available however all transport/postage, spares, and labour costs will be for the customers’ account. All chargeable repairs will require the customers’ written acceptance of the quote. Once the go-ahead has been received Mellerware will undertake to conduct the repair within a reasonable time and maintain the condition of the product as received. All repairs carry a warranty of 3 months from the date of the repair.

For any service, inquiries, and complaints, please contact our Customer Care on 086 111 5006, e-mail help@chwsa.co.za, or WhatsApp at +27 63 014 0457 from 08h00 to 15h00 Monday to Friday excluding public holidays.

Please also note that the company is normally closed for 2 weeks around Christmas and New Year. Please send all products to one of the listed service centers.

National Service Centre: 086 111 5006
e-mail: help@chwsa.co.za
www.creativehousewares.co.za.

Durban
243 Percy Osborn Road Morningside, Durban, 4001, RSA.
+27 31 303 3465

Johannesburg
25 & 26 San Croy Office Park Agora Road, Croydon, 1619, RSA.
+27 11 392 5652.

References

• Quality Household Appliances | Home, Garden, Tools & Kitchen | Creative Housewares
• Mellerware Home | Mellerware

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