GE APPLIANCES UNC15NPRII 15-Inch Ice Maker Instruction Manual
- June 9, 2024
- GE Appliances
Table of Contents
ICE MACHINE
UNC15 NPRII 15-Inch Ice Maker
Instruction Manual
UNC15NPRII 15-Inch Ice Maker
Write the model and serial numbers here:
Model # ___
Serial # ____
Find these numbers on a label on the top inner case liner of the unit toward
the front.
GE is a trademark of the General Electric Company. Manufactured under
trademark license.
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to
have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every
GE Appliances product, and we think you will too. Among other things,
registration of your appliance ensures that we can deliver important product
information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are
available in the Consumer Support section of this Owner’s Manual. You may also
mail in the pre-printed registration card included in the packing material.
SAFETY INFORMATION
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING
To reduce the risk of fire, explosion, electric shock, or injury when using
your ice machine, follow these basic safety precautions:
-
This Ice machine must be properly installed and located in accordance with the Installation Instructions before it is used.
-
Unplug the Ice machine before making repairs, replacing a light bulb, or cleaning.
NOTE: Power to the Ice machine cannot be disconnected by any setting on the control panel.
NOTE: Repairs must be performed by a qualified Service Professional. -
Replace all parts and panels before operating.
-
Do not use an extension cord.
-
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
-
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
-
To prevent suffocation and entrapment hazards to children, remove the Ice machine door from any Ice machine before disposing of it or discontinuing its use.
-
To avoid serious injury or death, children should not stand on, or play in or with the appliance.
-
Children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge can use this appliance only if they are supervised or have been given instructions on safe use and understand the hazards involved.
-
This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels, bed & breakfast and other residential environments; catering and similar non-retail applications.
-
Connect to potable water supply only. A cold water supply is required for automatic icemaker operation. The water pressure must be between 30 and 120 psi (275-827 kilopascals).
-
Do not apply harsh cleaners to the Ice machine. Certain cleaners will damage plastic which may cause parts such as the door or door handles to detach unexpectedly. See the Care and Cleaning section for detailed instructions.
CAUTION
To reduce the risk of injury when using your Ice machine, follow these basic
safety precautions.
- Keep fingers out of the “pinch point” areas; clearances between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area.
- Do not touch the cold surfaces in the ice compartment.
- Avoid contact with moving parts of the ejector mechanism of the icemaker.
INSTALLATION
WARNING
EXPLOSION HAZARD
Keep flammable materials and vapors, such as gasoline, away from appliance.
Failure to do so can result in fire, explosion, or death.
READ AND SAVE THESE INSTRUCTIONS
WARNING
FIRE OR EXPLOSION HAZARD Flammable Refrigerant
This appliance contains isobutane refrigerant, also known as R600a, a natural
gas with high environmental compatibility. However, it is also combustible.
Adhere to the warnings below to reduce the risk of injury or property damage.
- When handling, installing and operating the appliance, care should be taken to avoid damage to the refrigerant tubing.
- Service shall only be performed by authorized service personnel. Use only manufacturer-authorized service parts.
- Dispose of Ice machine in accordance with Federal and Local Regulations. Flammable refrigerant and insulation material used require special disposal procedures. Contact your local authorities for the environmentally safe disposal of your Ice machine.
- Keep ventilation openings in the appliance enclosures or in the built-in structure clear of obstruction.
- Do not use an ice pick, metal or sharp edged instrument to remove any frost or ice in the ice maker compartment as it may puncture the liner and then the flammable refrigerant tubing behind it.
- Do not use electrical appliances inside the food storage compartment of the appliance.
- Do not use any electrical device for melting or thawing any ice or frost in your icemaker.
CONNECTING ELECTRICITY
WARNING
ELECTRICAL SHOCK HAZARD
Plug into a grounded 3-prong outlet
Do not remove the ground prong
Do not use an adapter
Failure to follow these instructions can result in death, fire, or electrical
shock.
Do not, under any circumstances, cut or remove the third (ground) prong
from the power cord. For personal safety, this appliance must be properly
grounded.
The power cord of this appliance is equipped with a 3-prong (grounding) plug
which mates with a standard 3-prong (grounding) wall outlet to minimize the
possibility of electric shock hazard from this appliance. Have the wall outlet
and circuit checked by a qualified electrician to make sure the outlet is
properly grounded.
Where a standard 2-prong wall outlet is encountered, it is your personal
responsibility and obligation to have it replaced with a properly grounded
3-prong wall outlet. The ice maker should always be plugged into its own 120
volt, 60 Hz, 15 amp circuit. This provides the best performance and also
prevents overloading house wiring circuits which could cause a fire hazard
from overheated wires.
Never unplug your ice maker by pulling on the power cord. Always grip plug
firmly and pull straight out from the outlet.
Repair or replace immediately all power cords that have become frayed or
otherwise damaged. Do not use a cord that shows cracks or abrasion damage
along its length or at either end.
When moving the ice maker, be careful not to roll over or damage the power
cord.
PROPER DISPOSAL OF YOUR OLD APPLIANCE
**WARNING SUFFOCATION AND CHILD ENTRAPMENT HAZARD
Remove the door from the appliance prior to disposal. Failure to do so can
result in child entrapment which can lead to death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems of the past.
Junked or abandoned appliances are still dangerous even if they will sit for
“just a few days.” If you are getting rid of your old appliance, please follow
the instructions below to help prevent accidents.
Before You Throw Away Your Old Appliance:**
- Take off the doors.
- Leave the internal components in place so that children may not easily climb inside.
REFRIGERANT AND FOAM DISPOSAL:
Dispose of or recycle appliance in accordance with Federal and Local
Regulations. Flammable refrigerant and insulation material used requires
special disposal procedures. Contact your local authorities for the
environmentally safe disposal or recycling of your appliance.
USING THE ICE MACHINE: Packaging/ Controls
Packaging
Remove Packaging
IMPORTANT: Do not remove any permanent instruction labels inside your ice
machine or the Tech Sheet that is fastened behind the kickplate.
-
Remove tape and any labels from your ice maker before using (except the model and serial number label).
To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry. -
Do not use sharp instruments, rubbing alcohol, flammable fluids or abrasive cleaners to remove tape or glue. These products can damage the surface of your ice maker. For more information, see Important Safety Instructions.
Controls
- POWER – Press and hold for 3 seconds to turn icemaking on. Making Ice Indicator will turn on. Press and hold for 3 seconds to turn icemaking off. (If icemaker is making ice when turned off, the Making Ice indicator will flash for 1 to 3 minutes to allow the icemaker to complete the icemaking process prior to turning off. The icemaker will also drain any water in the tank every time it is turned off.) If during icemaking, you need to turn off your product immediately, press’s and hold the “Power” button for 3 seconds again.
- CLEAN – Press and hold for 3 seconds to start the cleaning process. (See Care and Cleaning)
- FILTER RESET – Press after changing filter to reset filter timer. (See GSWF Water Filter)
- WiFi – Press and hold Clean and Filter buttons at the same time. WiFi symbol will start blinking. (See Wifi section)
- MAKING ICE – Indicator will be on when unit is with in icemaking mode.
- TIME TO CLEAN – Indicator will turn on after 5 months indicating it is time to order cleaner. Indicator will flash after 6 months indicating it is time to clean the machine. (See Care and Cleaning)
- Replace Filter – Indicator will illuminate when it is time to order a filter. Indicator will flash when it is time to replace the filter. (See GSWF Water Filter)
Sabbath Mode
The Sabbath Mode was designed for use on the Jewish Sabbath and Holidays. The
icemaker will not make ice during the Sabbath mode. If Sabbath mode is entered
while making ice, icemaking will continue for one to two minutes to clear out
any ice that is currently in the system. Icemaking will start again at the end
of the Sabbath mode. If the icemaker is equipped with a drain pump, it will
continue to work as normal.
The icemaker will exit Sabbath mode automatically after 96 hours.
ON/OFF – To activate the Sabbath Mode, Press and hold “Power” and “Filter
Reset” for 3 seconds. To exit Sabbath Mode, Press and Hold “Power” and “Filter
Reset” for 3 seconds. The “Making Ice”, “Time to Clean”, and “Replace Filter”
lights will all turn on to indicate Sabbath mode is active”
Door Alarm
An alert will sound when the door has been left open for 2 minutes. The
alert stops when door is closed. Snooze the alert by pressing any button.
Disable the door alarm by pressing “Power”, “Clean” and “Filter Reset” buttons
at the same time. To Re-activate Door Alarm, press “Power”, “Clean” and
“Filter Reset” buttons at the same time.
Controls
Appliance Communication
WiFi (for customers in the United States, its territories, and Canada)
-
Download the SmartHQ app.
• Available for iPhone from the Apple Store or from link at GEAppliances.com.
• Available for Android from Google Play or from link at GEAppliances.com. -
Select Create Account on app.
• Enter information, and select Register. An e-mail will be generated.
• When you receive the e-mail, select Verify Account.
• Sign in with your credentials and select Authorize to allow the app to communicate with your icemaker. -
Set up the app.
• Press the at the top of the screen.
• Choose GE Appliances>Refrigeration>Under Counter Icemaker>
• The info button will show a picture of the touch display on the appliance. Select OK. • Select Next. -
Press WiFi Connect on the control. Press and hold
Clean and Filter buttons at the same time The WiFi symbol will start flashing on the display.
• Select Next in the app. -
Find the password on the “Connected Appliance Information” Label by opening the Water Filter Access Door at the bottom of the Ice Maker.
• Enter the password into the app. -
Connect to the Icemaker’s WiFi Module in the phone’s WiFi settings, then return back to the SmartHQ App and select Next.
• The WiFi will have the format “GE MODULE XXXX”. The module number can also be found on the Connected Appliance Information label inside the Filter Access cover below the ice storage bin.
• Connect to the home WiFi network and type in the home WiFi password.
• If all check marks appear and the user gets a screen that says the device is connected, the device has been successfully connected.
If the app fails to connect, the app will display the “Oops! Something Went
Wrong” screen. The user will be given possible reasons why connection failed
and the option to retry.
Regulatory Information
FCC/IC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/television technician for help.
Labelling: Changes or modifications to this unit not expressly approved
by the manufacturer could void the user’s authority to operate the equipment.
Features
Starting the ice machine
This machine takes in room temperature air at the lower right front and
forces warm air out the lower left front.
Restricting the airflow or operating the machine in a hot or cold environment
will adversely affect the ability of the ice machine to make ice.
When the door is opened, the control panel, ice making area and ice storage
bin are visible. The scoop is located in a holder on the inside of the door.
This is a gravity drain model that must have a building drain connection below
the level of the drain tube at the back of the cabinet. A pump can be
installed, which can force drain water up a maximum of 8 feet, allowing it to
be located where a gravity drain isn’t available. See Accessories on page 27
for more information on the drain pump.
Initial Start Up
- Turn on the water supply.
- Switch on the electrical power.
- Press and hold “Power” for 3 seconds to start the machine. The “Making Ice” light will turn on.
It will take about 20 minutes for the ice machine to begin dropping nugget ice
into the storage bin. It is normal for that ice to melt and continue to melt
but at a slower rate as the bin cools. It will take about 8-10 hours to fill
up the ice storage bin. The storage bin holds about 26 lbs of ice when full.
Discard the first bin full of ice.
NSTALLATION INSTRUCTIONS
ICE MACHINE
Questions? Call 800.GE.CARES (800.432.2737) or visit our Website at:
GEAppliances.com
In Canada, call 1.800.561.3344 or visit our Website at:
GEAppliances.ca
GROUNDING THE ICE MACHINE
WARNING
Electrical Shock Hazard.
Failure to follow these instructions can result in death. fire, or electrical
shock. The power cord of this appliance is equipped with a 3-prong (grounding)
plug which mates with a standard 3-prong (grounding) wall outlet to minimize
the possibility of electric shock hazard from this appliance. Have the wall
outlet and circuit checked by a qualified electrician to make sure the outlet
is properly grounded.
Where a standard 2-prong wall outlet is encountered, it is your personal
responsibility and obligation to have it replaced with a properly grounded
3-prong wall outlet.
DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR REMOVE THE THIRD (GROUND) PRONG FROM
THE POWER CORD.
DO NOT USE AN ADAPTER PLUG TO CONNECT THE APPLIANCE TO A 2-PRONG OUTLET. DO
NOT USE AN EXTENSION CORD WITH THIS APPLIANCE.
BEFORE YOU BEGIN
Read these instructions completely and carefully.
- IMPORTANT – Observe all governing codes and ordinances. Save these instructions for local inspector’s use.
- Note to Installer — Be sure to leave these instructions with the Consumer.
- Note to Consumer — Keep these instructions for future reference.
- Skill level — Installation of this appliance requires basic mechanical skills.
- Completion time — Installation can vary Water Line Installation 30 minutes
- Proper installation is the responsibility of the installer.
- Product failure due to improper installation is not covered under the Warranty.
ICE MACHINE LOCATION AND PREPARATION
This ice machine is designed to be used indoors, in a controlled environment.
It is made up of two major systems: the ice making system and the ice storage
system. The ice making system is a continuous flow that makes ice when the ice
level becomes low and stops when it is full.
The ice storage system is an insulated chest with a drain at the bottom for
melting ice. It is not refrigerated, insuring that the bin contains fresh ice.
During ice making, nugget ice will drop into the bin at an irregular rate;
sometimes there will be little ice falling while other times a group of
nuggets will fall.
IMPORTANT: Never keep anything in the ice storage bin that is not ice.
Objects like wine or beer bottles are not only unsanitary, but the labels can
slip off and plug up the drain.
IMPORTANT: Never allow the machine to operate without regular cleaning.
The machine will last longer if it is kept clean. Regular cleaning should
happen twice per year. Some water conditions will dictate even more frequent
cleaning of the ice making section, and some carpets or pets will dictate more
frequent cleaning of the condenser.
Specifications
The ice machine will operate adequately within the limits, but functions best
in temperatures between 60°F and 80°F.
- Minimum air temperature: 55°F (12.8°C)
- Maximum air temperature: 100°F (38°C)
- Minimum water temperature: 40°F (4.5°C)
- Maximum water temperature: 90°F. (32°C)
- Minimum water pressure: 30 psi (1.06 bar)
- Maximum water pressure: 120 psi (8.27 bar)
Electrical voltage limits:
See the Rating Plate inside the ice machine.
Utility and Operational Requirements
-
This ice machine must be connected to a potable water supply.
The water to this ice machine must be potable, or fit for human consumption. During ice making some minerals will stick to the ice making components. The higher the mineral content, the more mineral build up will occur. Water filters are a partial help, as they will remove the suspended solids, but water treatment is needed for the dissolved solids, which are part of the water and cannot be filtered out.
This machine can be supplied with Reverse Osmosis water, but the water conductivity must be no less than 10 microSiemens/cm.
A reverse osmosis system should include post treatment or blending to satisfy the R.O. water’s potential aggressiveness.
Deionized water is not recommended and could damage the machine.
Because water softeners exchange one mineral for another, softened water may not improve water conditions when used with ice machines.
Minimum recommended clearances: 0″ on sides, 1/8″ on top, 1 1/4″ in back. -
Minimum water pressure: 30 psi
-
Maximum water pressure: 120 psi
-
Minimum water temperature: 40°F
-
Maximum water temperature: 90°F.
This ice machine is designed to operate in a wide range of air temperatures
with a minimum air temperature of 55°F and a maximum air temperature of 100°F.
Although the machine will function within the listed ranges, it works best at
water temperatures between 50°F and 60°F and air temperatures between 60°F and
80°F.
NOTE: Ice making capacity goes down as the environmental temperatures go
up, and will be severely reduced at temperatures over 90°F.
Operating a unit outside of the limits can cause problems that are not covered
by the warranty and, if extreme, cause damage to the unit.
This machine can be built into a cabinet. It is an air cooled refrigeration
system. Air flows in and out of it through the grill at the bottom front. The
grille must not be blocked by any covering door, or other obstruction.
ADVANCE PLANNING
**CAUTION Due to excessive weight, TWO PEOPLE ARE REQUIRED TO MOVE AND
INSTALL THIS Ice maker. Failure to do so can result in back or other injury.
Cutout & Product Dimensions**
Installation Notes
A drain pump is available for this ice machine. The drain pump kit number
is UPK4 and is available at
GEApplianceparts.com or by calling
877-959-8688. In Canada visit
GEAppliances.ca or call 800.561.3344.
Built-In Installation: If a finished floor is to be installed in the area
after the ice machine has been built in, shims the expected thickness of the
floor should be installed under the unit to keep the machine level with the
planned floor level.
NOTE: The water connection is at the back and adds a few inches to the
cabinet depth.
Installation on a slab: You will need to install a drain pump to the
appliance and pump the water to the point of drainage. See Accessories. Pumps
will pump up to 8 feet high.
Installation over a crawl space or basement: Either a gravity drain or a
pump may be used. For pump, see Accessories. If there is not enough room
behind the machine for a drain/waste receptacle, the drain will have to be
below the floor.
NOTE: When installed in a corner, the door swing may be limited due to
handle contact with the wall or cabinet face.
A water supply is required. Water supplies vary in the degree of mineral
content. High mineral content water will require more frequent maintenance.
Water filtration may improve the taste of the ice as well as cut down on some
of the mineral build up.
DIMENSIONS
DOOR SWING
Moving the hinges allows the door to open from either the left or the right
side. Change the swing BEFORE attaching the door panel.
-
Remove the top and bottom hinge screw covers to gain access to the screws.
-
Remove the hinge screws (4 total for top and bottom hinge).
-
Remove the door.
-
Remove the door gasket and ice scoop.
-
Use a slotted screwdriver to pry on the snaps on the lower decorative cover at the 4 location shown in the figure.
-
Remove the upper decorative cover in the same way.
-
Remove the top hinge and hinge cover. Remove the hinge cover from the hinge.
-
Remove the lower hinge and hinge cover. Remove the hinge cover from the hinge.
-
Slide the original top hinge cover on the original lower hinge and attach this assembly to the top, on the opposite side of the original location.
-
Slide the original lower hinge cover on the original top hinge and attach this assembly to the lower hinge location, on the opposite side for the original location.
-
Remove any plastic protective covering from the stainless door panel
-
Using a Phillips saewdriver, install the six screws (supplied with door panel kit) as shown in the figure to attach the inner panel to the exterior panel. Make sure the handle is located on the desired side.
-
Turn the upper decorative cover 180 degrees and snap in the lower position. Turn the lower decorative cover 180 degrees and snap in the upper position
-
Replace the door gasket and ice scoop.
-
Remove the upper hinge plate by pushing in and sliding to the outside and lower hinge plate by firmly pushing in and down as shown in the figure.
-
Install the upper and lower hinge plates on the opposite side.
-
Replace the door panel by installing the top and bottom hinges with the 4 screws.
INSTALLING THE DOOR PANEL
The ice machine is supplied without a conventional door covering, allowing the
attachment of a door panel or a custom panel.
NOTE: If the door swing is to be changed, it needs to be done BEFORE
attaching the door panel.
Door Panel
Finished door panels with handles are available from GE Appliances for
attachment to the ice machine. See Accessories on page 27.
A custom panel of wood or other material not exceeding 15 lbs can be used and
must follow these guidelines:
- width: 14 7/8″
- height: between 29 5/8″ and 30 5/8″
- thickness: 5/8″ to 3/4″
For Custom Panel:
-
Place product in opening and level by adjusting leveling legs as needed.
-
Measure how much if any the custom panel needs to extend above the inner door panel to match any panels on either side.
Note the clearance between the top of the panel and the countertop should be at least 1/8″. -
Remove the door by removing the 4 hinge screws.
-
Cut panel to the specified width and desired height.
-
Lay panel on a surface and align the door on top of the panel so that it located as measured in step 2. The sides of the panel should align with the sides of the door.
-
Mark locations of at least the 4 holes in the top and bottom. Remove the door and measure and mark any remaining holes per the diagram.
-
Drill pilot holes on the back of the panel at your markings. Use a drill stop to prevent drilling through the panel.
If the door swing is going to be changed please complete prior to installing
the door panel. See page 13.
Depending on the door kit being installed, the door handle may need to be
flipped if the door swing is being changed. Please see instructions on page 18
on how to flip the door handle.
Attaching the Door Panel
-
Remove the gasket from the inside of the door and retain for later use.
-
Identify the 4 pry tabs on the top and bottom decorative door trims.
-
Pry on each tab and pull down on the trim as shown until you can remove each of the trims.
-
Remove any plastic protective covering from the stainless door panel
-
Place the door panel onto the outside of the door and secure it with 6 machine screws. (Provided in Door Panel Kit)
-
Snap the upper and lower trims back on the inner panel.
-
Re-install the door gasket.
WARNING
Door Hinge Pinch Point Hazard
Improper installation can lead to a finger pinch point hazard near the hinge when operating the door. For installations that are not under a counter, follow the installation instructions. A protective guard is provided for limiting access to the door hinge. -
On free-standing locations, attach the side covers from the hardware packet over the hinge by peeling off the covering over the adhesive and placing it over the side of the hinge.
Note: If the unit is being built-in, a screw can be used to screw into the cabinet instead on installing the side covers. -
Also on free standing applications, attach the top hinge cover from hardware packet with the 2 screws provided.
HANDLE REVERSING INSTRUCTIONS
-
Remove the allen wrench from the panel installation screw kit envelope.
-
Loosen the set screw using the allen wrench. Remove the handle and flip it around so the logo is facing the other way.
-
Place the handle caps over the fasteners of the door. Take care to support the handle so it doesn’t fall and scratch the appliance finish. Make sure both handle caps are resting on the face of the door.
-
Lock one end of the handle into position by tightening the set screw in the handle cap with the allen wrench provided. DO NOT over-tighten.
-
Keep supporting the handle as you lock the other end of the handle into position by tightening the set screw in the handle cap. DO NOT over-tighten.
PLUMBING – DRAIN PUMP
Drain Installation
A drain pump is available for this ice machine. The drain pump kit number is
UPK4 and is available at GEApplianceparts.com
or by calling GE Appliances at
877-959-8688. In Canada visit
GEAppliances.ca or call 800.661.1616. PLUMBING –
GRAVITY DRAIN Drain Installation
NOTICE
Restrictions in the drain system to the machine will cause water to back up
into the ice storage bin and melt the ice. Gravity drain tubing must be
vented, have no kinks, and slope to the building drain. Air gaps are typically
required by local codes.
A: Floor Drain Located Under Unit
-
Place the unit (ice machine) in front of the installation opening. Adjust leveling legs to the appropriate height.
-
Remove the left side (when facing the product) access panel to the drain connection.
-
Remove the plastic cover/ plug in the base pan of the unit
-
Remove the clamp and rotate the barbed elbow on the drain tube so it will drain through the base pan and into the floor drain. Re-secure the clamp.
-
Reinstall the access panels.
-
While trying to locate the unit drain as close as possible to the floor drain, carefully push the unit into place.
B: Floor Drain Located Off to the Side or Back of the Unit (not directly under the unit)
-
Place the unit (ice machine) in front of the installation opening. Adjust leveling legs to the appropriate height.
-
Remove the left side (when facing the product) access panel to the drain connection.
-
Route 5/8″ ID x 7/8″ OD tigon tubing (clear plastic) through the hole in the lower back panel. Connect tubing to the barbed elbow and secure with a clamp.
NOTE: Tubing and clamp are not included and must be purchased separately. -
Take care in measuring the amount of tubing needed to reach the floor drain and cut to desired length.
NOTE: Ensure there is enough tubing to reach the drain but not too much to kink or bunch up when unit is moved into position. -
Reinstall the access panels.
Water Supply
The recommended water supply line is part number WX08X10006G. and is available
at GEApplianceparts.com or by calling
877-959-8688.
In Canada visit GEAppliances.ca or call
800.561.3344.
Install an easily accessible shut- off valve between the supply and the unit.
This shut- off valve should not be installed behind the unit.
The water connection is at the back of the cabinet.
When built in: Coil enough tubing behind the machine so it can be pushed
into the cavity without kinking the tubing.
TOE KICK LOCATION
The toe kick can be adjusted to help align with your cabinets. The toe kick
comes installed in the inward position. To move the toe kick to the outward
position:
-
Loosen the screws on both sides as shown to remove the metal toe kick.
-
Loosen the 2 long screws in front and remove the plastic frame.
-
Insert the bushings provided in the literature bag onto the posts on the rear of the frame as shown.
-
Re-install the plastic frame using the 2 long screws.
-
Re-install the metal toe kick using the 2 screws in the side. The toe kick can be adjusted up and down to your desired position.
Drain Pump Kit UPK4 Accessory Installation
BEFORE YOU BEGIN
Read these instructions completely and carefully.
- IMPORTANT – Save these instructions for local inspector’s use.
- IMPORTANT – Observe all governing codes and ordinances.
- Note to Installer – Be sure to leave these instructions with the Consumer.
- Note to Consumer – Keep these instructions for future reference.
- Skill level Installation of this appliance requires basic mechanical skills.
- Proper installation is the responsibility of installer.
- Product failure due to improper installation is not covered under the Warranty.
WHAT YOU WILL NEED: 3/8″ open/box wrench or adjustable wrench
Drill with phillips head bit or #2 Phillips screwdriver
Slip joint pliers
Side cutting pliers
NOTE: This pump can be installed in a cube ice machine or a nugget ice
machine.
KIT CONTENTS:
- Drain Pump & Check Valve Assembly (1)
- PVC Drain Pipe & Pressure Sensor Assembly (1)
- Rubber Pad (For Pump Mounting) (1)
- Discharge Tubing – Clear (1)
- Metal Clamp (For Discharge Tubing) (1)
- Plastic Snap Ring (1)
- Pump Fixing Bolts (2); Spring Washer (2); Flat Washer (2)
- Pressure Sensor Case Screw (ST/4*12) (1)
- Ground Screw With Washer (M/478) (1); Lock Washer(1)
DISCONNECT ELECTRICAL POWER
WARNING
Electrical Shock Hazard
Death or serious injury can result from failure to follow these instructions.
- Service by a qualified service technician only.
- Disconnect power before servicing this product.
- Reconnect all grounding devices after service.
- Replace all parts and panels before operating.
-
REMOVE ACCESS COVER
■ Use a drill or a Phillips screwdriver to remove the 2 screws from the access panel as shown in figure below. Slide the panel in the direction shown to remove.
-
REMOVE DRAIN TUBING
■ Remove the plastic snap ring from the main drain tube and release the small metal clamp on the short drain tube which connected outlet valve. Pull both tube down. Remove the small metal clamp from the tube. Keep both snap ring and clamp for pump kit installation
■ Remove the white drain pipe by pulling it down from the 2 locations shown. -
INSTALL RUBBER PAD TO NEW PUMP
■ Remove the rectangular rubber pad from pump kit and peel off the white sticker. Attach the sticky side to the drain pump base. -
INSTALL NEW DRAIN TUBING
■ Install the new white drain tubing in the accessories to the drain pump and clamp with the snap ring included in the kit.
-
INSTALL THE DRAIN PUMP
■ Insert the red connector of the drain pump into the red connector you will see on a wire inside of the ice machine.
■ Slide the drain pump into the ice machine so the base slides under the tab on the base of the ice machine floor. The front of the pump with the hose attached will face the front of the ice machine.■ Using the hardware from the kit, attach the pump to the ice maker floor using a wrench.
-
CONNECT DRAIN PUMP TO ICE MACHINE
■ Slide the small metal clamp, which you saved from original tube assembly, on the short drain tube of the PVC drain pipe as shown in the picture below. Push the pipe up to connect both tubes to the fittings from the ice machine which you disconnected earlier. Snap and secure the snap ring back on the connection of the main drain tube. Slide up and secure the small metal clamp up and tighten at the connection.
■ Locate the male 4-pin white pressure sensor connector behind the bracket hole, loosen the wire tie and connect the pig tail to the pressure sensor located on the drain tube assembly. If the male 4-pin white pressure sensor connector is not showing in the access opening area, locate the connector in the nearby machine compartment area and connect it to pressure sensor on the drain tube assembly. The 4- pin male connector within the ice machine will match up with the 4-pin female connector on the pressure sensor.
-
NOTE: the yellow connector within the ice machine should not be used.
Lower the pump and make sure the drain tube is not in a horizontal position.
Attach the pressure sensor assembly in the 3 holes of the flange of the ice machine, as shown, using the screw provided with the kit.
■ Thread the drain hose into the round hole in the back of the ice machine case and attach to the nozzle on the top of the drain pump using the large metal clamp.
■ IMPORTANT Ground the pump to the machine cabinet using the green ground wire and screw. The grounding hole is marked with a grounding symbol.
-
CHECK PUMP OPERATION
■ Restore power to the unit.
■ With the unit still in standby mode (ice making not on) , pour several quarts of water into the bin. The drain pump should tum on and pump the water out of the bin, cycling on and off several times during the process. Pump cycling is normal since the pump-out rate of the drain pump is greater than the rate of drain through the bin.
■ While the pump is discharging water, THOROUGHLY CHECK THE ENTIRE DRAIN SYSTEM FOR LEAKS. -
FINALIZE INSTALLATION
■ Re-install side panel using the screws removed in step 1.
■ Re-install unit into built-in or free-standing location. ENSURE THAT NO KINKS OCCUR IN WATER INLET OR DRAIN TUBING. Double-check for leaks!
■ Restore potable water supply and restart the unit. Check unit to ensure proper operation and to allow a final check for leaks of any kind.
CARE AND CLEANING
GSWF Water Filter
Water Filter Cartridge
The water filter cartridge is located at the bottom of the icemaker behind the
water filter access door.
When to Replace the Filter Cartridge
“Replace Filter” Indicator will come on when it is time to order a filter.
This will occur after approximately 5 months or earlier after periods of heavy
icemaking. To order additional fitter cartridges, visit our website at
gewaterfilters.com or call GE Appliances Parts
and Accessories, 877.959.8688 and order filter GSWF.
“Replace Filter” Indicator will flash when it is time to replace the filter.
This will occur after approximately 6 months or earlier after periods of heavy
icemaking.
Replacing the Filter
- Open water filter access door by pulling on the top of the door until it flips open
- Gently grasp the filter and slowly turn it to the left about a 1/4 turn until you can pull it out. A small amount of water may drip out of the filter.
Filter Bypass Plug
If a replacement filter cartridge is not available, a bypass plug must be used
in order for the icemaker to function.
To obtain a bypass plug, call 800.GECARES and request WR02X11613 filter bypass
plug. In Canada, call 800.561.3344. The left side panel will need to be
removed to install a filter bypass plug. Be sure to unplug the icemaker before
trying to install a bypass plug.
Installing the Filter
-
Open water filter access door by pulling on the top of the door until it flips open
-
Insert filter until it aligns in the filter housing
-
Slowly turn the filter to the right until it stops.
DO NOT OVERTIGHTEN. As you turn the filter, it should automatically adjust itself into position. The filter will move about % turn or 90 degrees when in the correct position. -
Gently close the filter access door until it snaps into place
-
Press and hold the “Filter Reset” button for 3 seconds to reset the filter timer/counter.
If you have questions, or to order additional filter cartridges, visit our website at gewaterfilters.com or call GE Appliances Parts and Accessories, 877.959.8688.
Cleaning the Outside
The stainless steel door and door handle can be cleaned with a commercially
available stainless steel cleaner. Cleaners with oxalic acid such as Bar
Keepers Friend Soft Cleanser™ will remove surface rust, tarnish and small
blemishes.
Cleaning the Condenser
The condenser has fins and tubes that can become clogged with dirt and
lint.
To clean:
-
Unplug the icemaker.
-
Remove the kickplate by removing the 2 screws in the sides of the metal grill, then 2 additional screws from the front of the kickplate. Pull kickplate forward to remove. To access top of condenser, remove door by removing the hinges from the cabinet. Open the water filter access door and remove 2 screws in the filter cover. Remove hinge cover plate on opposite side of hinge by firmly pressing in and sliding down. Pull filter cover forward to remove.
-
Vacuum the surface to remove all dust and lint.
NOTICE Do not dent the fins. -
Re-install the filter cover, hinge cover plate, kick plate and door.
Use only a liquid cleanser free of grit and rub in the direction of the brush
lines with a damp soft sponge. Do not use appliance wax or polish on the
stainless steel.
Removing Scale from the Ice Making System
Cleaning the ice machine involves adding a cleaner to the ice machine.
You should use rubber gloves when using the scale remover. To order cleaner,
go to GEApplianceParts.com or call
877-959-8688. Order part number
WX01X40745.
-
If unit is on, press and hold the “Power” button for 3 seconds. The icemaking light will flash until icemaker has pushed out remaining ice in icemaking chamber.
-
Scoop out and discard all of the ice in the ice bin.
-
Press and hold Clean button for 3 seconds. The Time to Clean LED light will begin to slowly flash.
-
After a few seconds, the Time to Clean LED light will begin to quickly flash and the buzzer will beep indicating the need to add cleaner. Open the door and add one ounce of cleaner mixed with approximately 3 ounces of water into the water tank access hole in the upper left of the ice compartment as shown.
-
Press the Clean button. The Time to Clean LED light will start to flash slowly and the cleaning process will start The cleaning process will last approximately 40 minutes. When the clean cycle is complete, the Time to Clean LED light will turn off and the icemaker will return to the standby mode.
-
Pour approximately 1/2 gallon of hot (95-115°F) water into the bin to flush out the bin and melt all ice made during the cleaning process.
-
Mix one ounce of cleaner with one quart of water and clean the ice bin, interior door and gasket surfaces.
-
Sanitize the bin and drain by pouring a mixture of 1 ounce of household bleach with 2 gallons of water into the bin.
-
Rinse the bin again with hot water.
-
Push and hold the Power button for 3 seconds to restart ice making.
The ice scoop should be washed regularly.
Winterizing
-
With the icemaker in the Making Ice mode, open the door and push the Power button to turn the ice machine off. The “Making Ice” light will flash for about 2 minutes and the icemaker tank will automatically drain. (Make sure to turn off the icemaker in this way.
If the icemaker is unplugged without first turning it off, the water in the tank will not drain.) -
Turn off the water supply.
-
Models with a drain pump installed should have about 1/2 gallon of RV antifreeze (propylene glycol) poured into the ice storage bin drain.
NOTE: Automotive antifreeze must NOT be used. -
Turn off and unplug the machine.
NOTE: When placing the icemaker back in service after winterizing, it is recommended to complete the cleaning process on page 21.
Vacation
If you plan on being away for an extended period of time, it is recommended
that you turn off icemaking.
- Press and and hold “Power” for 3 seconds.
- If icemaker is making ice when turned off, the Making Ice indicator will flash for 1 to 3 minutes to allow the icemaker to complete the icemaking process prior to turning off. The icemaker will also drain any water in the tank every time it is turned off.
TROUBLE SHOOTING TIPS
Before you call for service
Save time and money! Review the charts on the following pages first and you
may not need to call for service.
Problem | Possible Causes | What to Do |
---|---|---|
Low ice rate | Restricted drain or standing water in the bin | Clean the air |
cooled condenser fins.
Clean the ice making system.
Check the drain line for kinks
Room temperature may be high| Icemaker operates best in temperatures between
60 and 90 degrees F.
No ice| Power is OFF| Press and hold the “Power” button 3 seconds to turn
icemaking on. “Making Ice” light should turn on.
Electric breaker has been tripped| Flip the electric breaker back on If the
breaker trips again, call service..
Water supply is low (“Making Ice” and “Filter” lights will flash alternately)|
Check to make sure water supply is on or supply lines are not kinked.
Component or sensor problem. (Different lights on control panel will be
flashing)| Call service.
Time to Clean light is on| | Clean the ice making system following directions
in the Care and Cleaning section.
Water backs up into ice bin| Drain tubing is kinked| Use drain tubing that
does not kink.
Noise
The ice machine is designed for quiet operation but will make some noise
during the ice making cycle.
LIMITED WARRANTY
GE Appliances Ice Machine Limited Warranty
GEAppliances.com
All warranty service is provided by our Factory Service Centers, or an
authorized Customer Care® technician.
To schedule service online, visit us at
geappliances.com/service, or call GE
Appliances at 800.GE.CARES (800.432.2737).
Please have your serial number and your model number available when calling
for service. In Canada, visit GEAppliances.ca/en/support/service-
request or call
800.561.3344
For the Period of: | GE Appliances Will Replace |
---|---|
One Year From the date of the original purchase | Any part of the ice machine |
which fails due to a defect in materials or workmanship. During the limited
one-year warranty, GE Appliances will also provide, free of charge, all labor
and related service to replace the defective part.
Five Years From the date of the original purchase| Any part of the sealed
refrigeration system (the compressor, condenser, evaporator and all connecting
tubing) which fails due to a defect in materials or workmanship. During the
limited five-year sealed refrigerating system warranty, GE Appliances will
also provide, free of charge, all labor and related service to replace the
defective part in the sealed refrigerating system.
What GE Appliances Will Not Cover:
- Service trips to your home to teach you how to use the product.
- Improper installation, delivery or maintenance.
- Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
- Replacement of house fuses or resetting of circuit breakers.
- Damage caused after delivery.
- Replacement of the light bulbs, if included.
- Damage to the product caused by accident, fire, floods or acts of God.
- Incidental or consequential damage caused by possible defects with this appliance.
- Product not accessible to provide required service.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of
merchantability or fitness for a particular purpose, are limited to one year
or the shortest period allowed by law.
For US Customers: This limited warranty is extended to the original
purchaser and any succeeding owner for products purchased for home use within
the USA. If the product is located in an area where service by a GE Appliances
Authorized Servicer is not available, you may be responsible for a trip charge
or you may be required to bring the product to an Authorized GE Appliances
Service location for service. In Alaska, the limited warranty excludes the
cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or
consequential damages. This limited warranty gives you specific legal rights,
and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs
office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier company
Louisville, KY 40225
For Customers in Canada: This limited warranty is extended to the
original purchaser and any succeeding owner for products purchased in Canada
for home use within Canada. In-home warrant service will be provided in areas
where it is available and deemed reasonable by Mabe to provide.
Warrantor Canada: MC Commercial, Inc., Burlington, Ontario, L7R 5B6
Staple your receipt here. Proof of the original purchase date is needed to
obtain service under the warranty.
ACCESSORIES
Looking For Something More?
Finished stainless steel door panels with handles are available from GE
Appliances for attachment to the ice machine. The panel kits are:
-
ZK1UN15ORSS – Stainless steel door without handle. The following Monogram handles are available for purchase separately:
• ZXGP1H1CPSS — Brushed stainless Minimalist handle
• ZXGP1H1PPSS — Brushed stainless Statement handle -
PK1UG15ORSS – Stainless steel door with Profile Style Handles
-
CK1UP15ORS1 – Stainless steel door with Café Style Handles
-
CK1UP15ORD1 – Matte black with Café style handle
-
CK1UP150RW2 – Matte white with Café style handle
In addition we also offer the following Café handle kits:
- CXQW1H1PPBT – Black handle
- CXQW1H1PPBZ – Bronze handle
- CXQW1H1PPCU – Copper handle
- CXQW1H1PPSS – Stainless steel handle
NOTE: These kits only work with the CIP family of door kits.
To order, go to GEApplianceParts.com or call
877-959-8688. In Canada visit
GEAppliances.ca/en/products/parts-filter-
accessories or
call 800.661.1616.
Drain Conversion: A gravity drain model can be converted to a drain pump
model by installing a drain pump kit.
The drain pump kit consists of a drain pump, wiring harness and associated
tubing. The part number is UPK4. To order, go to
GEApplianceParts.com or call
877-959-8688. In Canada visit
GEAppliances.ca/en/products/parts-filter-
accessories or
call 800.661.1616.
CONSUMER SUPPORT
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE
Appliances Website 24 hours a day, any day of the year! You can also shop for
more great GE Appliances products and take advantage of all our on-line
support services designed for your convenience. In the US:
GEAppliances.com In Canada:
GEAppliances.ca
Register Your Appliance
Register your new appliance on-line at your convenience! Timely product
registration will allow for enhanced communication and prompt service under
the terms of your warranty, should the need arise. You may also mail in the
pre-printed registration card included in the packing material.
In the US: GEAppliances.com/register
In Canada:
Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx
Schedule Service
Expert GE Appliances repair service is only one step away from your door.
Get on-line and schedule your service at your convenience any day of the year.
In the US: GEAppliances.com/service or call
800.432.2737 during normal business hours.
In Canada: GEAppliances.ca/en/support/service-
request or call
800.561.3344
Extended Warranties
Purchase a GE Appliances extended warranty and learn about special
discounts that are available while your warranty is still in effect. You can
purchase it on-line anytime. GE Appliances Services will still be there after
your warranty expires. In the US: GEAppliances.com/extended-
warranty or call 800.626.2224
during normal business hours.
In Canada: GEAppliances.ca/en/support/purchase-extended-
warranty or
call 866.277 9842.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or
accessories sent directly to their homes (VISA, MasterCard and Discover cards
are accepted). Order on-line today 24 hours every day.
In the US: GEApplianceparts.com or by phone at
877.959.8688 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any
user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Customers in Canada should consult the yellow pages for the nearest Mabe
service center, visit our website at GEAppliances.ca/en/products/parts-
filters-accessories or call 800.661.1616.
Contact Us
If you are not satisfied with the service you receive from GE Appliances,
contact us on our Website with all the details including your phone number, or
write to:
In the US: General Manager, Customer Relations | GE Appliances, Appliance Park
| Louisville, KY 40225
GEAppliances.com/contact
In Canada: Director, Consumer Relations, Mabe Canada Inc. | Suite 310, 1
Factory Lane | Moncton, N.B. E1C 9M3
GEAppliances.ca/en/contact-us
References
- Magasin GE Canada | Homepage
- Magasin GE Canada | Homepage
- Magasin GE Canada | Homepage
- Magasin GE Canada | Homepage
- Magasin GE Canada | Homepage
- Magasin GE Canada | Homepage
- Appliance Parts, Accessories & Water Filters | GE Appliances
- GE Appliances Canada | Homepage
- Contact Us or Get Help with Questions | GE Appliances
- Bodewell Care Protection Plans
- GEAppliances.com/register
- Appliance Repair Service and Support | GE Appliances
- Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx
- Refrigerator Water Filter Replacements | GE Appliances