PRINETTI IA4547 1800W Infrared Outdoor Radiant Heater Instruction Manual

June 9, 2024
PRINETTI

IA4547 1800W Infrared Outdoor Radiant Heater
Instruction Manual
Please read and save all instructions to ensure safe and effective use of this Appliance

Important Safety and General Instructions

Read this manual thoroughly before first use, even if you are familiar with this type of appliance. The safety precautions enclosed herein reduce the risk of fire, electric shock  and injury when correctly adhered to. Please keep this user manual in a safe place along with your purchase receipt and carton for future reference. If applicable, pass these  instructions and packaging on to the next owner of the appliance. Always follow basic safety precautions and accident prevention measures when using an electrical appliance.

  1. Read all instructions before using the Prinetti® Outdoor Heater.
  2. DO NOT touch hot surfaces. The temperature of the outer surface can get very hot while the Outdoor Heater is in operation. Allow the unit to cool thoroughly before moving or cleaning.
  3. This appliance is not a toy. Close supervision is necessary when any appliance is used by or near children.
  4. DO NOT use the Outdoor Heater for other than its intended use.
  5. DO NOT use the unit in an unventilated area.
  6. Before turning on, ensure the electrical voltage and frequency of the circuit corresponds to those indicated on the rating label of the appliance.
  7. To protect against the risk of electric shock, do not immerse this Outdoor Heater, cord set or plug in water or any other liquid.
  8. The Outdoor Heater is not intended to be operated by means of an external timer or any type of separate remote control system.
  9. The use of attachments not recommended or sold by the manufacturer may cause fire, electric shock or injury.
  10. This appliance is intended to be used for household use only.
  11. DO NOT use an extension cord unless completely necessary with this appliance. If an extension cord is used please ensure that it has a rating equal or exceeding the rating of this appliance.
  12. DO NOT pull or carry the Outdoor Heater by the cord, bend the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heated surfaces including the front of the Outdoor Heater.
  13. DO NOT bend or damage the power cord.
  14. Unless your home is already fitted with a residual current device (safety switch), we recommend installing a RCD with a rated residual operating current not exceeding 30mA to provide additional safety protection when using electrical appliances. See your electrician for professional advice.
  15. DO NOT put the cord on top of or wrap it around the Outdoor Heater.
  16. DO NOT leave the Outdoor Heater unattended when plugged in. Always switch off and unplug the Outdoor Heater when not in use. To disconnect from the power supply, grip the plug and pull from the power socket. Never pull by the cord. The power plug must be removed from the power socket before cleaning, servicing, maintenance or moving the Outdoor Heater.
  17. DO NOT move or lift the Outdoor Heater while the power cord is still connected to the wall outlet or still on. Always ensure it is switched off and has cooled down before moving the appliance.
  18. Never force the plug into an outlet.
  19. To reduce the risk of electrocution, never operate this appliance with wet hands, submerge under water or spill liquids into the Outdoor Heater.
  20. Allow adequate space above and around the Outdoor Heater for air circulation. Do not allow the Outdoor Heater to touch curtains, wall coverings, clothing, or other flammable materials during use.
  21. DO NOT use in areas where gasoline, paint or other flammable liquids are used or stored.
  22. DO NOT operate or place any part of the Outdoor Heater on or near any hot surfaces (such as a gas or electric burner, or a heated oven).
  23. DO NOT cover the appliance whilst in use. If it is covered there is a risk of fire.
  24. DO NOT use the Outdoor Heater in the immediate surroundings of a bath, shower or swimming pool.
  25. Improper installation may result in the risk of fire, electric shock and/or injury to persons.C
  26. DO NOT use the Outdoor Heater if the plug, cord or Outdoor Heater itself is damaged. Please return to your place of purchase along with your receipt for a refund or exchange.
  27. The manufacturer is not responsible for any eventual damages caused by improper or faulty use.
  28. The unit has no user-serviceable parts contained within. DO NOT attempt to repair, disassemble or modify the appliance.
  29. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure they do not play with the appliance.
  30. To prevent damage to the appliance do not use alkaline cleaning agents or metal scouring pads. When cleaning the exterior, use a soft, damp cloth and a small amount of mild detergent.

CAUTION: Never leave this Outdoor Heater unattended while it is switched on.
This is very dangerous.
CAUTION: Never hang clothing or manchester over the Outdoor Heater as it may cause a fire.
WARNING: Do not use this Outdoor Heater in small areas when they are occupied by persons not capable of leaving the area on their own, unless constant supervision is provided.
WARNING: To reduce the risk of fire, keep textiles, curtains, or any other flammable material a minimum distance of 1m from the air outlet.
CAUTION: Do not use the Outdoor Heater if it has been dropped.
CAUTION: Do not use the Outdoor Heater inside. It is for outside use only.

Parts List Diagram

Front of Unit

  1. Front Radiating Surface

  2. Infrared Receiver Module

  3. LED Indicator Lights

  4. Manual Control Button
    Back of Unit

  5. Heater Body

  6. Power Cord and Plug

  7. Sliding Rails for Mounting Bracket

Remote Control

  1. Display
  2. Power Button
  3. Timer On Button
  4. Down Button
  5. Up Button
  6. Timer Off Button
  7. Fast Hot Button
  8. Clock Button

Mounting Kit

  1. Sliding Brackets x 2pcs
  2. Fixed Mounting Brackets x 2pcs
  3. Adjustable Angle Mounting Brackets x 2pcs

Included (Not Pictured)

  • M8*60mm Expansion Screws x 4pcs
  • M5*12mm Butterfly Screw Bolts x 4pcs
  • M5 Butterfly Screw Nuts x 4pcs
  • M6*30mm Butterfly Screw Bolts x 2pcs
  • M6*20mm Outer Hexagon Bolts x 4pcs
  • M6 Nuts x 4pcs
  • M5 Spring Washers x 4pcs
  • M6 Spring Washers x 4pcs
  • M6*12mm (Outer Diameter) Flat Washers x 4pcs

Before First Use

Remove all the parts from the packaging materials and thoroughly read the user manual before using this appliance for the first time. Ensure all parts indicated on the parts diagram listed have been included in the gift box. Plastic wrapping can be a suffocation hazard for babies and young children so ensure all packaging materials are kept out of reach of children.

  • We recommend you keep the original packaging for storing the Outdoor Heater when not in use.
  • Unwind the cord to its full length and inspect the cord and plug for damage.
  • Do not use the Outdoor Heater if any parts are damaged. In case of damage, phone the after sales support line on 1300 777 137.
  • Proper mounting technique and clearances must be followed while installing the Outdoor Heater.
  • The Outdoor Heater is protected from low pressure water/rain from any direction therefore should be located under a covered area to be protected from high pressure  water/heavy rains. If the Outdoor Heater has been exposed to high water pressure or extreme wetness be sure to dry the Outdoor Heater before using it again. The  power outlet and plug need to always be undercover and fully protected from all elements as the power outlet and plug cannot get wet.

Approximate Heating Area
Infrared Radiant Heaters produce radiant heat which heats objects rather than air. Therefore, it is imperative that objects to be heated (i.e., people), are within the direct  radiant footprint of the heater.
The below diagram shows the approximate heating area, based on an outdoor enclosed environment, with direct overhead mounting. The radiant footprint is reduced in angled and wall mounted installations.

Outdoor spot heating

Mounting Guide
This Outdoor Heater comes with a pair of metal adjustable angle mounting brackets. The adjustable angle enables the heater to be installed on vertical, horizontal, and  inclined surfaces.

The ideal mounting position is directly above the area to be heated with a longitudinal orientation and facing vertically downwards. If this is not possible, the Outdoor Heater  can be mounted on a wall and angled downwards. Please ensure the mounting height is within 2.1m to 3m.

NOTE: The Outdoor Heater must never be installed in the upwards or inwards facing position, the heating surface must always be positioned to direct the heat in a downwards or outwards direction.

Clearance Guide
Minimum clearances when mounting the Outdoor Heater on a vertical wall.

Minimum clearances when mounting the Outdoor Heater parallel with a ceiling.

Minimum clearances when mounting the Outdoor Heater at an angle to a ceiling.

Assembly

Unpack the Outdoor Heater making sure that all the parts are present and that the heater is free from any packing material.
Do not connect the heater to the power supply until all the assembly is complete.
However, the Outdoor Heater needs to be installed within reach of a power supply.
Be sure the cord length is within reach of the power supply before installing. Please read all instructions before installing the Outdoor Heater.
Do not connect the Outdoor Heater to the power supply if any of the components or the power cable is damaged in any way.

To assemble the Outdoor Heater, please follow the following steps:

  1. Connect the fixed mounting bracket to the sliding bracket (see Fig. 1). Repeat for other fixed mounting bracket and sliding bracket provided.

  2. Lay the Outdoor Heater on a flat surface  with back of the Outdoor Heater facing up, corded plug entry on the right and adequate cushion provided in between the  surface and Outdoor Heater so no damage is caused to front radiating surface. Install sliding bracket with fixed mounting bracket as below (see Fig. 2). NOTE: Mark the position of the two sliding brackets, using the minimum recommended bracket spacing of 710mm to determine the correct location.
    NOTE: The Outdoor Heater comes bubble wrapped. To avoid any damage to the Outdoor Heater while laying it down on a flat surface, the bubble wrap with the bubble side up can be placed in between the flat surface and front radiating surface.

  3. Install the adjustable angle mounting brackets onto the nominated surface (wall or ceiling) using appropriate fixing screws suitable for the mounted surface material and able to support more than double the weight of the heater being installed (weight of heater = 6.8kg). For your convenience, expansion screws have been provided (see fig. 3). Distance between the two adjustable angle mounting brackets should be same as distance between the fixed mounting brackets installed on the Outdoor Heater in step 2. NOTE: To determine the mounting position of the heater, refer to ‘Approximate Heating Area’ on page 8, ‘Mounting Guide’ on page 9, and ‘Clearance Guide’ on page 10.

  4. Mount the Outdoor Heater by bolting the adjustable angle mounting brackets (installed in step 3) with the fixed mounting brackets on heater (see Fig. 4). NOTE: To determine the correct mounting orientation and angle of the Outdoor Heater, refer to ‘Mounting Guide’ on page 9 and mounting angles below.
    For ceiling mounted installations, the mount angles should be restricted to anywhere in between 0° and 30° only.
    For wall mounted installations, the mount angles should be restricted to anywhere in between 15° and 45° only.

  5. The Outdoor Heater is provided with a power cord fitted with 3 pin plug. Insert the corded plug into a power outlet and turn the power outlet On.
    NOTE: Before connection, make sure that specifications of the power outlet meet the requirements of those indicated on the heater rating label.
    NOTE: The power outlet MUST be equipped with an automatic circuit breaker with rated current not less than 16A.
    CAUTION: DO NOT use an extension cord with this product. Plug the Outdoor Heater directly into power supply.

Location of Electrical Connection

Electrical connections or GPOs MUST NOT be located at the back of the Outdoor Heater. They MUST be located outside the installation footprint of the units to reduce  the effect of damage caused by heat build-up behind the Outdoor Heater.
When mounted on an incline ensure the electrical connection is located at the lowest point of the Outdoor Heater.

NOTE: For connection of more than one Outdoor Heater to a common “ON/ OFF” isolation switch, consult your authorised electrical installer.

Operating Instructions

The Outdoor Heater can be operated manually or using a remote control (included).
Manual Mode
The Outdoor Heater has a Manual Control Button on the side of the Infrared Receiver Module (See Parts List Diagram on page 6 and Fig. 5 below).

When you press the Manual Control Button for the first time, the Outdoor Heater will switch ON. The Outdoor Heater will switch ON at the power (Heating) level at which it was last switched OFF. The number of illuminated LED Indicator Lights will indicate the power (Heating) level at which the Outdoor Heater is operating.

| LED Light Off| | LED Light On
---|---|---|---
| Power level 25%
---|---
| Power level 50%
| Power level 75%
| Power level 100%

If you want to change the power level or switch the Outdoor Heater OFF, keep pressing the Manual Control Button to toggle through the different power levels till all LEDs are off, at which stage the Outdoor Heater has switched OFF.

Remote Control
Open the battery cover located on the back of the remote control. Check the inside of the remote control battery chamber for the polarity symbols, then insert 2 x AAA batteries (not included). Replace the battery cover.

Power ON/OFF
Press ‘ON/OFF’ button to switch the heater ON. Press again to switch the Outdoor Heater OFF.
The symbol indicates the signal strength between the remote control and the Outdoor Heater. The more bars showing, the stronger the signal.

Clock Button
Use this button to set the time. Once remote is powered on, the time defaults to 00:00 (i.e. 12 AM, See Fig. 8.1).
Press the ‘Clock’ button and the hour digits will flash. Press or arrow button to reach desired hour (See Fig. 8.2).
Press the ‘Clock’ button again and the hour is set causing the minute digits to flash.
Press or arrow button to reach desired minutes (See Fig. 8.3).
Press the ‘Clock’ button again and the minutes are set causing the second digits to flash. Press or arrow button to reach desired seconds (See Fig. 8.4).
Press the ‘Clock’ button again and the second digits will stop flashing and the time is now set.

Heat Button
Press the Heat Button to adjust the heat level when the Outdoor Heater is ON.
The ****symbol indicates that the Outdoor Heater is ON.
The symbol indicates the heating level the Outdoor Heater is operating at. Each bar indicates a different heating level. Refer to Fig. 9.
1 bar: 25%
2 bars: 50%
3 bars: 75%
4 bars: 100%

Fast Hot Button
Press the Fast Hot Button to turn ON/OFF Fast Hot Function. Fast Hot function bypasses the current heat setting level and lets the heater run at FULL POWER for few  minutes to achieve rapid heating, after which it reverts to original heat setting level. Refer to Fig. 10.

Timer ON Button
Use this feature to switch the Outdoor Heater ON at a set time during the day.
Press the Timer ON button, symbol with ‘ON’ will show up (see Fig. 11.1). The timer can now be set.
Press the ‘Timer ON’ button and the hour digits will flash. Press or arrow button to reach desired hour (See Fig. 11.2).
Press the ‘Timer ON’ button again and the hour is set causing the minute digits to flash. Press or arrow button to reach desired minutes (See Fig. 11.3).
Press the ‘Timer ON’ button again and the minutes are now set (See Fig. 11.4).

The ON timer is now set and when the time reaches the time that has been set on the timer, the heater will then switch on.
When the ON timer is set, the first LED light in the infrared receiver module will start flashing green. Once the timer is triggered the LED light will illuminate to solid red.

Timer OFF Button
Use this feature to switch the heater OFF at a set time during the day.
Press the Timer OFF button, symbol with ‘OFF’ will show up (see Fig 12.1). The timer can now be set.
Press the ‘Timer OFF’ button and the hour digits will flash. Press or arrow button to reach desired hour (See Fig 12.2).
Press the ‘Timer OFF’ button again and the hour is set causing the minute digits to flash. Press or arrow button to reach desired minutes (See Fig 12.3).
Press the ‘Timer OFF’ button again and the minutes are now set (See Fig 12.4).

The OFF timer is now set and when the time reaches the time that has been set on the timer, the heater will then switch OFF.
When the OFF timer is set, the first LED light in the infrared receiver module will start flashing green. Once the timer is triggered the LED light will switch off.

Frequently Asked Questions

Problem Solution
The Outdoor Heater does not switch on? Check main switch for the power outlet

is turned ON. Check if remote control has batteries or if the batteries are still working. Check if you can switch ON the Outdoor Heater using the  Manual Control Button. If the Outdoor Heater still will not switch ON, contact the After Sales Support on 1300 777 137 for advice.
Outdoor Heater smells when first used?| This is caused by oil or dust left over from the manufacturing process and will stop after a  short time.
Faint smell for short periods after turning on the Outdoor Heater?| This is normal and should stop after a short time.
The Outdoor Heater smells when turned on after periods of non-use?| Build-up of debris and dust on the Outdoor Heater. Switch the Outdoor Heater off and allow it to cool down and then clean with a soft damp cloth.
Clinking noises when Outdoor Heater is turned on and after being turned off?| This is expansion and contraction noises of the heaters metal components and is normal.
Poor heating performance?| Exposure to extreme ambient conditions such as high winds and excessively cold temperatures
can lower the heating performance of an outdoor installation. If ambient conditions are normal, check if Outdoor Heater has been installed as per recommended mounting and clearance guide. Contact authorised electric installer for further guidance. If poor heating persists, contact the After Sales Support on 1300 777 137 for advice.
When associated circuit breaker (safety, ground) is thrown or a fuse is blown?| Turn off the Outdoor Heater and contact your authorised electrical installer.

Cleaning, Care and Maintenance

CAUTION: Always switch off and disconnect the appliance from the power supply before attempting any maintenance or cleaning of the Outdoor Heater. Ensure the  Outdoor Heater has cooled down completely.
CAUTION: Never immerse the Outdoor Heater in water.

  1. To clean the Outdoor Heater, use a soft, damp cloth. Never clean the unit with powerful or alkaline solutions such as benzene, thinner or polishing powder etc.
  2. Always ensure that the Outdoor Heater is switched off and has cooled down completely before cleaning.
  3.  After cleaning, ensure the Outdoor Heater is completely dry before turning on.

Storage

Before packing the Outdoor Heater away for storage, ensure it has completely cooled down and is clean and dry.

  • We recommend storing the Outdoor Heater in its original carton, which will protect it from dust.
  • Store the Outdoor Heater in a clean and dry place, out of children’s reach.
  • Do not place heavy objects on top during storage.

Warranty Information

Congratulations on your purchase
This Prinetti® Outdoor Heater is warranted to be free from defects in material and workmanship under normal use and service conditions for a period of 12 months from the date of purchase of this article. Evidence of unfair usage or incorrect adjustment by the owner will void this promise. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion.
The benefits conferred by this manufacturer’s warranty are in addition to all other rights and remedies in respect of the product which the consumer has under the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for  compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality  and the failure does not amount to a major failure.

Conditions of Warranty
All warranty coverage extends only to the original retail purchaser from the date of purchase. Please keep your receipt, tax invoice or other proof of purchase.
This warranty does not extend to any damage to a product caused by abuse, improper or abnormal usage, or repairs not provided by us or our Service Centre. Nor does this  warranty extend to products used for commercial or rental purposes. This warranty does not cover ordinary wear, tear and weathering, failure to follow directions, improper  installation, improper maintenance or acts of God (such as damage caused by storms, lightning, heavy winds and by snow or ice).

Making A Warranty Claim
In order to make a claim under this warranty please direct your enquiries to our Service Centre. You can contact them on our 1300 777 137 Phone Number from Australia or 0800 824 556 Phone Number from New Zealand or send mail to them at:

Uncle Bill’s Service Centre:
2/24 Anderson Road, Smeaton Grange, NSW 2567 – if mailing please include your contact details.
A service representative will then assist you in the appropriate action to be taken.
For efficient processing of your enquiry please have proof of purchase, the date of  purchase and the retailer name you purchased the item from, and the brand on the product. Photos of the product, and scans of receipts, may be requested to assist with your claim.

Warranty Information
The service centre representative will assess the claim. If:

  1. There is a minor fault, they can offer either a replacement spare part, replacement unit, repair or other suitable remedy.

  2. There is a major fault, they can offer a replacement, repair or suggest you return to the store you purchased it from for a full refund.
    NOTE: A request for compensation will need documentary evidence of the loss or damage suffered. It will also need to be evidenced that such a loss was a reasonably  foreseeable result of a failure by Uncle Bill’s to comply with a consumer guarantee under the Australian Consumer Law.

  3. The product was damaged through abnormal use, no refund or repair can be offered.
    If the product needs to be returned and all the warranty criteria has been met, the consumer is to return the product to the place of purchase (along with their proof of purchase) and all costs involved with this will be the responsibility of the consumer.
    Our sales and service centre has been set up to provide assembly assistance, technical support, replacement parts and accessories, and to efficiently handle all warranty  related matters. Please note upon receiving your warranty claim our Service Centre will send, via post or email, a repair and refurbished goods or parts notice.
    If you require an alternative format of this instruction manual such as website, DVD or by email please contact service@unclebills.com.au to obtain a copy.

SERVICE CENTRE
Contact details and hours of operation.
Phone: 1300 777 137
Email: service@unclebills.com.au
9:00am – 4:30pm (AEST) Monday to Friday (excluding Public Holidays)
9:00am – 3:00pm (AEST) Saturday
This product is warranted and imported by:
Uncle Bill’s (Australia) Pty Ltd
48B Egerton Street
Silverwater NSW 2128, Australia
Phone: 02 8799 3500
Item: IA4547

AFTER SALES SUPPORT
AU 1300 777 137
NZ 0800 824 556

****service@unclebills.com.au

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