Kyvol L20 Cybovac Robot Vacuum Cleaner User Manual

L20 Cybovac Robot Vacuum Cleaner
User Manual

The product user guide contains product features, how to use, and the operating
procedure. Read the user manual carefully to get the best experience and avoid
unnecessary damage. Keep this manual for future reference. If you have any questions
or comments about the device, please contact the customer line.
✉ www.alza.co.uk/kontakt
✆ +44 (0)203 514 4411
Importer Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Praha 7, www.alza.cz

IMPORTANT SAFETY INSTRUCTIONS

READ THESE INSTRUCITON BEFORE USING THIS CYBOVAC.
IT INTENDED FOR HOUSEHOLD USE ONLY

• This appliance can by used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play  with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• The appliance is only to be used with the power supply unit provide with appliance.
• DO NOT use or purchase accessories or replacement parts from unauthorized outlets. Only use original parts made by Kyvol and contact us directly if you need an  accessory or replacement part.
• DO NOT operate the Cybovac on or close to wet surfaces when using it to vacuum dust.
• DO NOT operate the Cybovac close to unattended babies or children.
• DO NOT use the Cybovac to vacuum burning or smoking objects such as cigarettes or hot ashes etc. This is a fire hazard.
• DO NOT place anything on the Cybovac or hit against it.
• DO NOT operate the Cybovac with wet hands.
• DO NOT use if the power cable or plug appears to be damaged.
• DO NOT use the Cybovac to clean up flammable liquids such as oil and paint.
• DO NOT apply any fragrance or scented products to the Cybovac´s filter. This is a fire hazard.
• DO NOT use the Cybovac in rooms with open fireplaces, lit candles or fragile objects on the floor.
• DO NOT use you Cybovac in areas with exposed electrical outlets.
• We recommend you test the Cybovac on a small area before general use. This is to ensure that the appliance does not scratch or damage the floor.
• Please ensure that all individuals are aware that your Cybovac is in use. This is to avoid any accidents.
• Ensure that the Dust Bin or the Filter are firmly place before using the Cybovac.
• Remove all power cords and other loose items which could get tangled into the appliance from the floor before using the Cybovac.
• Remove all loose objects from the floor before using your Cybovac to prevent its openings from being blocked. This includes clothing and loose papers.
• Keep the Cybovac free of ling, hair and anything that may reduce airdlow.
• Use two hands when moving or carrying the Cybovac.
• Clean your Cybovac wit a dry or damp cloth.
• The Power Adapter for the Charging Base must be removed from the socket before cleaning or maintaining.
• Unplug the Charging Base when not in use for extended periods of time.
• Kyvol will accept no liability or responsibility for fires, explosions or electrical shocks caused by improper operation, dismantling the Cybovac or by not adhering to the  above safety instructions.

BATTERY

• This appliance contains batteries that are non-replaceable.

• DO NOT attempt to disassemble or replace the battery yourself as this may cause overheating fire or injury.

• The battery must be removed from the appliance before it is scrapped.

• DO NOT expose the battery to any direct heat source, including fire od direct sunlight. This is a fire hazard.

• DO NOT dispose of the Cybovac or the battery pack in fire, water or other liquids.
  This is to avoid any fire hazards.

• The Li-ion battery in the robot shall be serviced or recycled by authorized service provider and must be recycled or disposed of separately from household waste.
  Dispose of the battery according to your local environmental laws and regulations.

• For the purpose of recharging the battery, only use the detachable supply unit provided with this appliance.

WHAT´S INCLUDED

PRODUCT OVERVIEW

LDS ROBOT VACUUM CLEANER

CHARGING BASE

GETTING STARTED

Remove the protective material located on both sides of the Cybovac.

Place the Charging Base on the floor, against a wall. Plug the Power Adapter into a wall socket and connect it to the Charging Base. Remove all objects on the floor within a 1-2m radius. 

Notes:

1. Ensure the base is lowered, which is indicated by a solid white Power Indicator on it.
2. Place the Charging Base where the Cybovac can easily access.
3. Ensure that the Charging Base is plugged in to avoid that the Cybovac can’t find the Charging Base when its battery power gets low.
4. Keep all surplus power cords stored in the Storage Space at all times, which is located at the bottom of the Charging Base. This is to prevent your Cybovac from getting  stuck.

OPERATION GUIDE

CHARGING
Please fully charged your Cybovac before your first use. Manually align the Charging Contacts on the bottom of the Cybovac with those on the Charging Base.

Notes:

1. It takes the Cybovac up to 3 hours fully charged. This will provide up to 150 minutes cleaning time for Auto Mode with the minimum suction power.
2. The Cybovac will return to the Charging Base when its battery level is low. At critically low battery level, it will stop moving entirely and will require you to manually  place it on the Charging Base.
3. To extend the battery´s lifespan, recharge the Cybovac at least once every 3 months if not using it for long periods of time.
4. Do not open the battery compartment and replace the battery by yourself. If the Cybovac won´t charge, please contact us at [email protected] for further assistance.

POWER ON
Option 1: Long Press until you hear a setup voice prompt to power it on. The and indicators will be pulsing white and then turn to solid orange after the power-on process is  complete.
Option 2: The robot will boat automatically when charging.

POWER OFF
Long press until you hear a shutdown voice prompt to power it off. The and indicators will flash red and then be off.

CLEANING MODES

Auto Cleaning Mode
After powering on press on the Cybovac to begin Auto Cleaning Mode. This will then instruct the Cybovac to clean all accessible space with the moderate suction power (default level) until cleaning up the current area or until the battery power becomes low.

• Press or on the Cybovac to pause the cleaning process.
• After pausing press to resume cleaning, press to get it back to the Charging Base.

Tips:

1. When the battery power gets low, the Cybovac will automatically return to the Charging Base. We highly recommend keeping the Cybovac connected to the Charging  Base at all times, and full charged it before operating.
2. If the battery is low, the Cybovac won´t be able to perform the cleaning schedule that you set for Auto Cleaning Mode, and you will hear a vice prompt. Please charge the  Cybovac timely.
3. It is recommended to control the robot back to the Charging Base before the cleaning to let the robot memorize the starting point. Do not move or pick up the robot  when it is cleaning, otherwise the starting point and the map will be invalid.

Spot Cleaning Mode
This cleaning mode aims to intensively clean a specific area.
Step 1: Locate an area that needs intensive cleaning, such as one with lots of dust. Move the Cybovac to the center of this area.

Step 2:
Long press on the Cybovac for about 3 seconds to start the spot cleaning process.
The robot will clean a space of 1.5 x 1.5m with the path shown in the figure below.

• Press or on the Cybovac to pause the spot cleaning process.
• After pausing press to resume spot cleaning, press to get it back to the Charging Base.

Mopping Mode (Only for Cybovac with the water tank) Step 1:
Fill the Water Tank with water.

Step 2:
Press and hold the latch down to pull the Dust Bin out.

Step 3:
Press and hold the latch down and insert the Water Tank into the Cybovac.

Step 4:
Go to Kyvol App to select a cleaning ode for mopping the floor.
Tip:
You can also adjust the water output of mopping on Kyvol App.
Notes:

1. Take out the Water Tank when the Cybovac is charging or not in use.
2. Only use water in the Water Tank. Do not use any cleaning solution, even natural ones, which will cause damage to the Cybovac.
3. Do not attempt to mop carpeted floors.
4. The Cybovac cleans best on smooth hard surfaces and may not perform as well on uneven or rough surfaces.
5. Do not leave the Cybovac unattended when using it to mop the floor.

AUTO CARPET BOOST
The Cybovac will automatically increase its suction power on carpet to provide a deeper clean. When on a hard surface, it will return to the medium suction power to provide  the optimal amount of suction and save battery power.

Tip:
If the level suction power is already at the maximum level before cleaning carpet, the Cybovac will continue to use this amount of power.

SLEEP MODE
To save the battery power, the Cybovac will enter Sleep Mode when it is idle for 10 minutes. To wake it up, press any button on the Cybovac, then press the corresponding button to operate the Cybovac to clean as needed.

MAINTENANCE AND CARE

For the optimal performance, we recommend a regular maintenance check and cleaning of some parts of the Cybovac.

CLEANING AND REPLACEMENT FREQUENCY

DUST BIN AND FILTER
Please empty the Dust Bin after each use and clean the Filter regularly.
Step 1:
Press and hold the latch down to pull the Dust Bin out.

Step 2:
Open the upper cover of the Dust Bin and empty it into your home bin.

Step 3:
Close the Dust Bin, then open the Filter Compartment.

Step 4:
Take the Filter out, then tap the dust into your home bin.

Tip:
The filter consists pf a black sponge, a piece of white HEPA, aid the holder.
You can whas the sponge and the holder, but DO NOT wash the HEPA.
Step 5:
Place the filter into the compartment, then insert the Dust Bin into the Cybovac.

Tips:

1. The Filter effectively prevents dust and dirt from entering the inside of the Cybovac. This protects its ventilation system and avoids secondary air pollution.
2. The Cleaning Brush can be used to clean the filter as well.

SIDE BRUSHES
Regularly cleaning or replacing the Side Brushes is recommended since they may become bent or damaged after a period of use.

Step 1:
Unscrew the Side Brushes with a screwdriver.

Step 2:
Use the blade of the Cleaning Brush to remove the hair or debris that is wrapping the brushes.

Step 3:
Clean the brushes with a damp cloth.

Step 4:
Screw the Side Brushes back into place.
Please distinguish between left and right when installing. If the old brushes are damaged, you can directly install the new brushes.

MAIN BRUSH
Step 1:
Turn over your Cybovac to find the Main Brush.
Step 2:
Press the latch on the left side to remove the Brush Guard over the brush.

Step 3:
Use the blade on the Cleaning Brush to cut the trapped hair, and use the brush to remove the trapped dirt.

Step 4:
Insert the Main Brush, then install the Brush Guard.

SENSORS AND CHARGING CONTACTS

• Use a damp cloth to clean all sensors on the Cybovac and the Charging Base.
  

• Use a dry cloth to clean the Charging Contacts on the Cybovac and the Charging Base (alcohol is not recommended).
  

ROBOT TOP
Clean the top of the Cybovac with a damp cloth.

OMNI-DIRECTIONAL WHEEL
The Omni-directional Wheel cannot be removed from the Cybovac. Remove any trapped hair or debris from the wheel with the Cleaning Brush provided.

Tip:
Do not clean the Omni-direction Wheel with water.
WATER TANK AND MOPPING PAD (OPTIONAL)
Step 1:
Remove the Mopping Pad from the water tank and wash it.

Step 2:
Empty out the Water Tank and rinse clean.

Step 3:
Air-dry the water tank and mopping pad.

Step 4:
Reattach the mopping pad by sticking to the bottom of the Water Tank.

Notes

1. Do not use hot water or any cleaning solution to clean the water tank, which will cause damage to it.
2. Do not use hot water to clean the mopping pad.

SPECIFICATIONS

Robot

hard floor after the battery is fully charged.
Charging Base Power Input/Output| DC 19
0.6A
---|---
Water Tank (Optional) Capacity| 400ML

TROUBLESHOOTING GUIDE

If there is any abnormal condition, the and indicators on the robot will turn red, please check according to this TROUBLESHOOTING GUIDE. If you need any further assistance, please feal free to contact us at [email protected]
Q1. The Cybovac is not responding.

• Make sure you have powered on the robot.
• Check if the Cybovac battery is critically low or empty.
• Check if the ambient temperature is too low (lower than 0°C) or too high (higher than 50°C)

Q2 My Cybovac has suddenly stopped working.

• Check if the Cybovac is trapped or stuck
• Check if the Cybovac battery level is critically low or empty.
• Make sure that you did not pause the Cybovac.

Q3. The Cybovac cannot start the scheduled cleaning.

• Make sure you have powered on the robot.
• Check if the scheduled time is set correctly (AM/PM)
• Check if the Cybovac battery level is critically low or empty.
• Check if you´ve cancelled the schedule.
• If the status of the robot is abnormal, it can’t start the scheduled cleaning.

Q4. The suction power is weak.

• There are 4 levels of suction power. Increase the suction power via the Kyvol App.
• Check if the Dust Bin is full or broken, if yes, empty the Dust Bin or replace with a new one.
• Check if the Filter components have been blocked, if yes, clean the filter and replace the HEPA when necessary.
• Check if the Main Brush is wrapped by foreign objects, if yes, please clean the Main Brush.

Q5. The Cybovac is making noises.

• The robot will produce some noises when cleaning, which is normal.
• If there is any sharp noises, please check if the Main Brush or the Side Brushes are tangled with any objects.
• Check if the robot collected any objects that can make noises inside the Dust Bin.
• There will be voice prompts from the robot when anything abnormal happens.
  You can check what´s happened to it.

Q6. The Cybovac won´t charge.

• Check if the Charging Base has been plugged in.
• Make sure the Charging Contacts on the Cybovac are aligned with those on the Charging Base
• Make sure the is enough space around the Charging Base, and there is no dust or obstruction on the surface of the Charging Contacts.

Q7. The Cybovac can not return to the Charging Base.

• Check if the Charging Base has been plugged in.
• Check if there are too many obstacles near the Charging Base. Please put the base in an open area.
• Check how far apart the Cybovac and Charging Base are. The further apart, the longer it will take to reach the base.
• Check if the Cybovac battery level is critically low or empty.
• It is recommended to control the robot back to the Charging Base before the cleaning to let the robot memorize the starting point.

Q8. The Breakpoint Resume Cleaning doesn´t work.

• Please go to Kyvol App to confirm that the robot is not in the DO NOT DISTURB mode. The robot will not clean in this mode.

Q9. The Cybovac cannot connect to WiFi.

• Before connecting please turn on location service/GPS on your phone and all the permissions required by Kyvol APP.
• Please check the network connection status before connection and make sure you have paid your network fee in time.
• Make sure your mobile device is connected to a 2.4GHz WiFi. If your router is a dual-band router, please select the 2.4GHz network.
• Make sure you´ve entered the correct WiFi name and password when connecting.
• Avoid using and emoji or special characters or symbols in your WiFi name and password.
• It is not recommended to use the public WiFi networks, such as the WiFi network of apartment complex, subway, airport, hotel.
• Do not use VPN or proxy servers for you WiFi network.
• When connecting, make sure the robot, your phone and your router are close enough.
• This robot does not support networks requiring authentication via web pages.
• This robot does not support routers with hidden WiFi names. The WiFi name must be visible and recognizable by the phone.
• It is recommended to use a combination of English letters and numbers for the WiFi name and password, not to use special characters to avoid failure cause by different  input methods.
• Login press and simultaneously for 3-5 seconds to reset the robot WiFi, then try again.
• Reinstall the Kyvol App and try to connect to WiFi again.

Q10. The Cybovac is always offline.

• Make sure you have powered on the robot.
• Check the network connection of your home WiFi.

Operation Frequency
IEEE 802.11b/g: 2412 ~ 2472 MHz
IEEE 802.11n HT20: 2412 ~ 2472 MHz
IEEE 802.11n HT20: 2422 ~ 2462 MHz

Transmit Power
20dBm(for CE)

CAUTION
RISK OF EXPOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS The  Symbol indicates DC voltage.
RECYCLING
NOTICE: Only use the following models use the following models of power adapter to charge the product on the corresponding region. Do not replace the power adapter  with another model.

For indoor you only

References

• Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
• Alza.sk – rýchly a pohodlný nákup odkiaľkoľvek | alza.sk
• Alza | Alza.co.uk
• Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
• Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
• Alza.cz
• alza.de
• Alza | Alza.fr
• alza.hu
• alza.sk
• Kyvol Official Site | Intelligent Robot Vacuum Cleaner

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