NINJA NC300EU Creami Ice Cream Maker Instructions

CREAMY EISMASCHINE
INSTRUCTIONS
NSNC300EUninjakitchen.eu

IMPORTANT SAFETY INSTRUCTIONS

HOUSEHOLD USE ONLY

• READ ALL INSTRUCTIONS BEFORE USE

WARNING

1. Read all instructions prior to using the appliance and its accessories.

2. Carefully observe and follow all warnings and instructions.
   This unit contains electrical connections and moving parts that potentially present a risk to the user.

3. Take an inventory of all contents to ensure you have all parts needed to properly and safely operate your appliance.

4. Always disconnect the appliance from the supply if it is left unattended and before assembling, disassembling or cleaning.

5. Before use, wash all parts that may contact food. Follow washing instructions covered in the Quick Start Guide.

6. Before each use, inspect the paddle for damage. If the paddle is bent or damage is suspected, contact SharkNinja to arrange for a replacement.

7. DO NOT use this appliance outdoors. It is designed for indoor household use only.

8. DO NOT operate any appliance with a damaged cord or plug or after the appliance malfunctions or is dropped or damaged in any manner. This appliance has no user-serviceable parts. If damaged, contact SharkNinja.

9. This appliance has important markings on the plug. The supply cord is not suitable for replacement. If damaged, please contact SharkNinja.

10. Extension cords should NOT be used with this appliance.

11. To protect against the risk of electric shock, DO NOT submerge the appliance or allow the power cord to contact any form of liquid.

12. DO NOT allow the cord to hang over the edges of tables or worktops. The cord may become snagged and pull the appliance off the work surface.

13. DO NOT allow the unit or the cord to contact hot surfaces, including stoves and other heating appliances.

14. ALWAYS use the appliance on a dry and level surface.

15. Children should not play with the appliance. Keep the appliance and its cord out of reach of children. This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved.

16. Children shall not play with the appliance.

17. Cleaning and user maintenance shall not be made by children without supervision.

18. ONLY use attachments and accessories that are provided with the product or are recommended by SharkNinja. The use of attachments not recommended or sold by SharkNinja may cause fire, electric shock or injury.

19. NEVER place the paddle on the motor base without it first being attached to the outer bowl lid and the lid being attached to the outer bowl.

20. Keep hands, hair and clothing out of the container when loading and operating.

21. During operation and handling of the appliance, avoid contact with moving parts.

22. DO NOT fill tubs past the MAX FILL line unless otherwise stated in the Ninja® recipe.

23. DO NOT operate the appliance with an empty container.

24. DO NOT microwave the containers or accessories provided with the appliance, except the ice cream tub. The tub can be microwaved.

25. DO NOT microwave the tub for more than 8 minutes at a time. Wait until cooled before microwaving again.

26. NEVER leave the appliance unattended while in use.

27. DO NOT mix hot liquids. Doing so may result in pressure buildup and steam exposure that can pose a risk of the user being burned.

28. DO NOT process dry ingredients without adding liquid to the tub. It is not intended for dry blending.

29. DO NOT use to grind ingredients.

30. NEVER operate the appliance without lids in place. DO NOT attempt to defeat the interlock mechanism. Ensure the container and lid are properly installed before operation.

31. Before operation, ensure all utensils are removed from containers. Failure to remove utensils can cause containers to shatter and potentially result in personal injury and property damage.

32. Keep hands and utensils out of containers while mixing to reduce the risk of severe personal injury or damage to the unit. A scraper may be used ONLY when the processor is not running.

33. DO NOT carry the unit by the handle of the outer bowl. Hold the unit by grasping both sides of the unit under the head.

34. DO NOT process hard, loose ingredients or ice. This appliance is not intended to process loose frozen fruit, a block of solid ice or ice cubes.

35. DO NOT freeze the tub at an angle. Tubs must be placed on a level surface in the freezer. Tubs frozen at an angle should NOT be processed.

36. To avoid potential injury DO NOT misuse the appliance.

| Read and review instructions for operation and use.
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****| Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the warning included with this symbol is ignored.
| For indoor and household use only.

When using electrical appliances, basic safety precautions should always be followed, including the following:

TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of shock and unintended operation, turn the power off and unplug the unit before troubleshooting.

Unit moves on the worktop while processing.

• Make sure the worktop and feet of the unit are clean and dry.

The frozen treat is liquid, not solid, after processing.

• If a base is soft after processing, put the tub back in the freezer for several hours or until desired consistency is reached.
• For best results, freeze the base for at least 24 hours and process immediately after removing it from the freezer. If the processed base is still not firm, try setting your freezer to a colder temperature. The unit is designed to process bases between -12°C and -25°C.
• The proportion of fat or sugar may be too high in your recipe. Consult the recipe guide and use the recipes included as a guide for best results.

The frozen treat looks crumbly or powdery after processing.

• When bases are frozen in very cold freezers, they may come out crumbly. After running the One-Touch Program, use the RE-SPIN program to make your frozen treat smoother and creamier.
• The proportion of fat or sugar may be low in your recipe. Consult the recipe guide and use the recipes included as a guide for best results.

One-Touch Programs will not illuminate.

• Ensure the unit is plugged into a working socket before installing the outer bowl. Then press the power button to select a program.
• Make sure the unit is fully assembled for use. If the unit is powered on and the outer bowl is not installed correctly, the install light will flash. If the paddle is not installed correctly, the install light will illuminate. All One-Touch Programs will illuminate when the unit is fully assembled and powered on.
• The unit does not allow you to run programs back to back. Between programs, lower the bowl and check the results before raising the bowl and running another program.

The install light is flashing.

• The outer bowl is not installed or is not installed correctly. Make sure to install the paddle into the outer bowl lid and the lid onto the outer bowl. Then place the outer bowl onto the motor base with the handle centered below the control panel. Twist the handle to the right to raise the platform and lock the bowl in place.

Install light is steadily illuminated.

• The outer bowl is correctly installed,  but the paddle is missing or has been incorrectly installed. Lower the platform by pressing and holding the bowl release button on the left of the motor base while twisting the outer bowl handle toward the center. Be sure the paddle is installed in the lid.

One progress bar light as well as all program lights are flashing.

• The motor has been overloaded and needs to be reset. Unplug the unit, remove the bowl and allow the motor base to cool for approximately 15 minutes before running again.
• Remove the outer bowl lid and paddle. Ensure no ingredients are jamming the lid assembly.
• The ingredients you are trying to process might be too dense. Make sure you are using ingredients with sugar or fat. Follow the recipes in the recipe guide for best results.
• Your freezer might be very cold. The unit is designed to process bases between -12°C  and -25°C. Change the setting of your freezer, move the tub to the front of your freezer or leave the tub out on the worktop for a few minutes before processing.
• DO NOT process a solid block of ice, ice cubes, or hard, loose ingredients.

The middle two segments of the progress bar are flashing.

• There was an error and the program did not successfully complete. Check that the paddle is installed properly and try running the program again.

The tub froze at an angle in the freezer.

• For best results, DO NOT process a tub that has been frozen at an angle or if the tub has been scooped out of and then refrozen unevenly.
• Always smooth out the surface of your ice cream before re-freezing. If the tub is frozen unevenly, put the tub in the fridge to allow the ingredients to melt. Then whisk to make sure the ingredients are combined. When re-freezing, make sure to place the tub on a level surface in your freezer.

The outer bowl will not release from the motor base after processing.

• Wait approximately 2 minutes, then try to remove the outer bowl again. Hold the release button on the left side of the motor base and twist bowl handle clockwise to remove it. This may take some force.
• To prevent the outer bowl from getting stuck on the motor base, make sure the cavity on top of the paddle is fully dry before processing. Also, when processing multiple bases consecutively, make sure to rinse and dry the paddle after processing each base. With some recipes, water may freeze between the paddle and motor base causing them to stick together; drying the paddle between runs will prevent this.

The inside of the tub is scratched.

• Light scratching of the tub is normal after regular use. To keep the tub from scratching, prep ingredients in a separate bowl and avoid aggressive use of metal utensils in the tub. Clean with soft, nonabrasive cloths.

TECHNICAL SPECIFICATIONS

Voltage: 220-240V~, 50-60Hz
Power: 800W

RECORD THIS INFORMATION
Model Number: ………………….
Serial Number:………………….
Date of Purchase: …………………..
(Keep receipt)
Store of Purchase: …………………………..

This marking indicates this the product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material sources. To return your used device, please use the return and collection systems or contact the retailer where this product was purchased. They can take this product for environmentally safe recycling.

PRODUCT REGISTRATION

TWO (2) YEAR LIMITED GUARANTEE
When you buy a product in Europe as a consumer, you get the benefit of legal rights relating to the quality of the product (your “statutory rights”). You can enforce these statutory rights against your retailer. However, at Ninja, we are so confident about the quality of our products(the “Products”) that we give you a manufacturer’s guarantee of two years. This guarantee only applies to the Product if it is bought in new and unused condition. These terms and conditions relate to our guarantees only – your statutory rights as a buyer are unaffected. Please note that the 2-year guarantee is available in all EU countries.
The conditions below describe the prerequisites and scope of our guarantees which are issued by SharkNinja Germany GmbH, c/o Regus Management GmbH, Excellent Business Center 10. + 11/ Stock, Westhafenplatz 1, 60327 Frankfurt am Main (Germany) (“us”, “our” or “we”). They do not affect your statutory rights or the obligations of your retailer and your contract with them. The same applies if you have purchased the product directly from Ninja.
Ninja® Guarantees
A household kitchen appliance constitutes a sizeable investment. Your new machine needs to work properly for as long as possible. The guarantee it comes with is an important consideration – and reflects how much confidence the manufacturer has in its product and manufacturing quality.
You’ll find online support at www.ninjakitchen.eu.
How do I register my guarantee?
You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:

• Model no.
• Serial Number (only if available)
• Date of purchase of the Product (receipt or delivery note)
  To register online, please visit www.ninjakitchen.eu

IMPORTANT

• The guarantee covers your Product for 2 years starting on the date of purchase.
• Please keep the receipt at all times. Should you need to use your guarantee we will need the receipt to verify the information supplied to us is correct. The inability to produce a valid receipt will invalidate your guarantee.

What are the benefits of registering my guarantee?
When you register your guarantee, you can choose to receive our newsletter containing tips, advice and competitions. Hear the latest news about new Ninja technology and launches. If you register your guarantee online, you’ll get instant confirmation that we’ve received your details.
For details of our privacy policy please visit www.ninjakitchen.eu
How long are our Products guaranteed for?
Our confidence in our design and quality control means that your Product is guaranteed for two years.

PRODUCT REGISTRATION

What is covered by the guarantee?
Repair or replace (at Ninja’s discretion) of your Product, including all parts and labor in case of any defect in design, materials and workmanship (including transport and shipping costs). Our guarantee is in addition to your legal rights as a consumer.
What is not covered by the guarantee?

• Normal wear and tear.
• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the kitchen appliance which is not in accordance with the Ninja® Instruction Manual supplied with your machine.
• Use of the kitchen appliance for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the operating instructions.
• Use of parts and accessories which are not Ninja® Genuine Components.
• Faulty installation (except where installed by Ninja®).
• Repairs or alterations carried out by parties other than Ninja or its agents unless you can show that the repairs or alterations carried out by others are not related to the defect for which you exercise the guarantee.

What happens when my guarantee runs out?
Ninja does not design products to last for a limited time. We do appreciate that there may be a desire for our customers to want to repair their kitchen appliances after the guarantee has elapsed. You’ll find more support at ninja kitchen. EU.
Where can I buy genuine Ninja spares and accessories?
Ninja spares and accessories are developed by the same engineers who developed your Ninja kitchen appliance. You’ll find a full range of Ninja spares, replacement parts and accessories for all Ninja machines at www.ninjakitchen.eu
Please remember that using non-Ninja spares may invalidate your manufacturer’s guarantee. However, your statutory rights are unaffected.

Visit qr.ninjakitchen.com/
NC300EU OR

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SCAN HERE
FOR FULL INSTRUCTIONS
& PRODUCT REGISTRATION

Illustrations may differ from the actual products. We are constantly trying to improve our products, therefore the specifications contained herein are subject to change without notice. NINJA is a registered trademark of Shark Ninja Operating LLC. © 2021 SharkNinja Operating LLC. PRINTED IN CHINA

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NC300EU IB MB 211119ALLMv2|

References

• Ninja Kitchen
• qr.ninjakitchen.com/
• qr.ninjakitchen.com/NC300EU
• Ninja Kitchen

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