Thermador T24UR915DS Freedom Under Counter Double Drawer Refrigerator User Guide

: June 4, 2024
: Thermador

Table of Contents

Thermador T24UR915DS Freedom Under Counter Double Drawer
Important Safety Instructions
Getting to know the appliance
Cleaning the appliance
Operating noises
Troubleshooting
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Thermador T24UR915DS Freedom Under Counter Double Drawer

Welcome
To Your Thermador® Under-counter Appliance
Thank you and congratulations on your recent THERMADOR purchase! Whether you are a dedicated chef or simply a connoisseur of the art of cooking, owning a THERMADOR kitchen is the ultimate expression of personal style, good taste, and an appreciation for the complete culinary experience. Our award-winning products have been empowering culinary enthusiasts for more than eleven decades.

Before you begin using your new THERMADOR product, please take a moment to review the Use and Care Guide. You will find the answers to all of your questions as well as some very important safety information. Pay special attention to the Important Safety Instructions located at the beginning of the manual.
Our products are handcrafted with the highest quality authentic materials to ensure reliable service. In the unlikely event that you have a service question, please have your model and serial numbers of your product available when calling for technical service. You can find this information in the name plate of the appliance located inside the cabinet, at the right side of the bottom compartment.

We realize that you have made a considerable investment in your kitchen and thank you again for choosing THERMADOR. Please feel free to share your kitchen photos and remodeling stories with us. Follow us on Twitter or post your kitchen photos to Facebook. We would love to hear from you!

Important Safety Instructions

READ AND SAVE THESE INSTRUCTIONS!

Definition

WARNING:
This indicates that death or serious injury may result due to non-observance of this warning.
CAUTION:
This indicates that minor or moderately severe injury may result due to non- observance of this warning.
NOTE:
This is used to draw the user’s attention to something in particular.

WARNING: To reduce the risk of fire, electric shock, or injury when using your appliance, follow these basic precautions:

Before you switch ON the appliance
Please read the operating and installation instructions carefully. They contain important information on how to install, use and maintain the appliance. Retain all documents for subsequent use or for the next owner.

Technical safety
If the power cord of this appliance is damaged, it must be replaced by an authorized servicer. Improper installation and repairs may put the user at considerable risk. Repairs must be performed by an authorized servicer, to minimize the risk of ignition due to incorrect parts or improper service.
Only original parts supplied by the manufacturer should be used. Only original parts satisfy safety requirements.
The appliance comes with a UL-registered 3-wire power cord. Never sever or remove the third (ground) conductor from the power cord.
The appliance requires a 3-pole socket. The socket should be connected by an electrician only. Where there is a 2-pole standard wall socket, it is the responsibility of the customer to have this socket replaced with a correctly grounded 3-pole wall socket. Do not use any adapter plugs. Do not use an extension cord.

Important information when using the appliance

Never use electrical appliances inside the appliance (e.g. heater, electric ice maker, etc.). Risk of explosion!
Never use a steam cleaner to defrost or clean the appliance! The steam may penetrate electrical parts and cause a short–circuit. Risk of electric shock!
Do not use pointed and sharp-edged implements to remove frost or layers of ice. You could damage sensitive internal components, including the refrigerant tubes. Leaking refrigerant may ignite or cause eye injuries.
Do not use mechanical devices or other means to accelerate the defrosting process other than those recommended by the manufacturer.
Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance. Risk of explosion!
Do not stand on or lean heavily against the base of appliance, door, shelves etc.
Switch the appliance off prior to cleaning.
Bottles which contain a high percentage of alcohol must be sealed and stored in an upright position.
Keep plastic parts and the refrigerator seal free of oil and grease. Otherwise, parts and the refrigerator seal will become porous.
Never cover or block the ventilation openings for the appliance.

Children in the household

Keep children away from packaging and its parts. Danger of suffocation from folding cartons and cling wrap!
Do not allow children to play with the appliance!
Children should not be allowed to use the appliance unless supervised by an adult.

General regulations
The appliance is designed exclusively for the storage of food and beverage.
This appliance is intended for use in the home and the home environment.
The refrigeration circuit has been checked for leaks.

State of California Proposition 65 Warnings
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

Information concerning disposal

Disposal of packaging
The packaging protects your appliance from damage during transit. All utilized materials are environmentally safe and recyclable. Please help us by disposing of the packaging in an environmentally friendly manner. Please ask your dealer or your local authority about current means of disposal.

Disposal of your old appliance

Old appliances are not worthless rubbish! Valuable raw materials can be reclaimed by recycling old appliances.

WARNING:

Pull out the power plug.
Cut off the power cord and discard with the power plug.
Remove the drawers from the appliance.
Do not allow children to play with the appliance once it has spent its useful life. Danger of suffocation!

Refrigerators contain refrigerant and gases in the insulation. Refrigerant and gases must be recycled by professionals. Ensure that tubing of the refrigerant circuit is not damaged prior to proper disposal.

Installing the appliance
For detailed installation instructions, please refer to the Installation Guide provided with the appliance.
Have a qualified technician install and connect the appliance according to the enclosed installation instructions.
NOTE: For detailed installation instructions, relevant measurements and information, please, see the Installation Guide provided with this appliance.

WARNING:
Do not install this appliance:

Outdoors
In an environment with dripping water
In rooms where there is a risk of frost

It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

Transporting
The appliance is heavy and must be handled with caution during transportation and installation. Because of the weight and dimensions of the appliance, at least two persons are necessary to move the appliance into position securely and avoid injuries to people or damage to the appliance.

WARNING:

While handling or moving the appliance avoid any damaging to the tubing, risk of refrigerant leakage.

Installation location
A dry, well ventilated room is suitable as an installation location. The installation location should not be exposed to direct sunlight and not placed near a heat source, e.g. a cooker, radiator, etc.
If installation next to a heat source is unavoidable, use a suitable insulating plate or observe the following minimum distance from the heat source:

To electric or gas cookers 1¼” (3 cm).
To an oil or coal-fired cooker 1113/16” (30cm).

The floor of the installation location must not give way; if required, reinforce floor. The appliance must be upright and level to function correctly.
If the appliance seems unsteady there are 4 leveling legs that can be adjusted to your preference.

Ventilation
The refrigeration unit is ventilated only at the Toe- Kick in the base. Never cover that area or place anything in front of it. Otherwise the refrigeration cooling performance will be affected and the unit must work harder increasing power consumption.

Getting to know the appliance

THERMADOR under-counter Double Drawer Refrigerator units can be freestanding or built-in and are available in a number of configurations.
These operating instructions refer to several models; the diagrams may differ.

Cabinet
Touch control (over Top Drawer)
Top Drawer
Handle (“Master”* Style shown)
Bottom Drawer
Toe-Kick
Leveling legs
Aluminum divider (Upper)
Mat
Aluminum divider (Lower)

Thermador T24UR915DS Freedom Under Counter Double Drawer
Refrigerator-3

NOTE: Overlay model does not include the stainless door nor the handle.
NOTE: The mats are not washable in dishwasher machine.

WARNING
To avoid the appliance tilting due to unbalanced overweight do not pull out both drawers at the same time. Always close one of the drawers before you pull out the other one.

Getting started with your appliance

Thermador T24UR915DS Freedom Under Counter Double Drawer
Refrigerator-4

A. ON/OFF
The first time the appliance is plugged, it will automatically start and all functions will be enabled.

Press and hold the ON/OFF for 3 seconds to enter off mode, which will disable the functions and stop all operations from the appliance.
Press and hold the ON/OFF for 3 seconds to enable the functions and start the normal operation of the appliance.

B. ALARM
When either drawer has been left open for 2 minutes or longer, an audible alarm sound is triggered in addition to a flashing blue LED indicator light above the ALARM button. Press the button once to temporarily disengage the ALARM, or close the open drawers.

Press and hold ALARM for 3 seconds to disengage the door-open ALARM function entirely. The key-press will sound once, confirming the ALARM function has been disengaged.
Press and hold ALARM for 3 seconds to reengage the door-open ALARM function.
NOTE: The ALARM function will not operate when the unit is in Sabbath mode. See the Sabbath Mode section on this same page.

C. LOCK

Press and hold the LOCK button for 3 seconds, LOCK LED will light up and all buttons will be blocked. To disengage, press and hold the LOCK button for 3 seconds or until LOCK LED light goes off.

D. SABBATH
The Sabbath Mode is designed for those users whose religious observances requires the turning off of lights or for travelers who will be absent from home.
This appliance is certified by Star-K to meet strict religious regulations in conjunction with specific instructions found on www.star-k.org.

When Sabbath mode is activated:

The display panel will indicate the unit is in Sabbath mode.
All other interior and exterior lights deactivate and cannot be engaged.
All control buttons become inactive except the ON/OFF button.
All audible and visual alarms become inactive.

Activating:

Press and hold Sabbath for 3 seconds to start the Sabbath mode.
The key-press will sound once and the Sabbath light will turn on and the display will show SAB for a few seconds.
The light will not turn off even if the door is closed as long as the unit remains in Sabbath mode.

Deactivating:

Press and hold Sabbath for 3 seconds.
All buttons, displays, lights and alarms will again become functional.

E. TEMPERATURE SELECTION + / –
The temperature setting is adjusted using the selection buttons, see chapter “Setting the temperature” for details.

Press (-) to lower the set temperature.
Press (+) to raise the set temperature.

F. DISPLAY PANELS
The set temperature of both refrigerator compartments, top and bottom, is shown in the display panel.

G. °F / °C

Press and hold the °F / °C button to switch between the degrees Fahrenheit and degrees Celsius for the temperature on the display.
The factory setting is degrees Fahrenheit. When changing to degrees Celsius (°C) the display will show °C until switched back. When switching back to degrees Fahrenheit (°F) the display will show °F.

H. QUICK CHILL
The QUICK CHILL mode temperature is fixed to 33°F (0°C).
This mode is useful for cooling down food or beverage products within a relatively short period of time. NOTE: All other temperature setting buttons become non-functional when the unit is in the QUICK CHILL mode.

Activate the mode by pressing the QUICK CHILL button.
Deactivate by pressing the QUICK CHILL button again.
The mode will also deactivate automatically after 24 hours.
The temperature settings will return to what they were prior to entering QUICK CHILL mode.

I. Temp mode
Press Temp mode to cycle through the 3 temperature levels, setting your appliance to temp mode 1 by default has a set point of 34°F ( 1°C), or you can adjust the temperature to the range between 33°F and 35°F (0°C & 1°C), for temp mode 2 the default is 37°F (3°C) and the temperature ranges is between 36°F and 40°F (2°C & 4°C), and for temp mode 3 the default is at 53°F (12°C) and the temperature range is between 41°F and 64°F (5°C & 18°C).
The set points for each temperature mode apply for both drawers. The temperature can be adjusted by using the temperature selection buttons independently from eachother (See next section).

Setting the temperature
By default, the temperature set in your Refrigerator is: 37°F (3°C) for both drawers’ compartments. You can adjust the temperature to your liking using the SELECTION BUTTONS or the TEMP MODE button.
To set a new temperature press the SELECTION

BUTTONS: (-) or (+).
The temperature will increase or decrease by one degree every time the SELECTION BUTTON is pressed. The temperature can be displayed in degrees Celsius (°C) or degrees Fahrenheit (°F). The factory setting is degrees Fahrenheit (°F).
The appliance includes a lock system to prevent temperature loss on either of the compartment when the difference in temperature exceeds 10 degrees.
Once the temperature difference between the lower and upper compartment exceeds 10 degrees the temperature will increase or decrese in parallel.

Example 1: If the Upper temperature is set to 44° and the lower is at 34° if you increase the temperature on the upper compartment to 45° the lower temperature will automatically adjust to 35° in parallel.
Example 2: The upper compartment is set to 36° and the lower is at 46°, increasing the temperature on the lower compartment to 49° will adjust the temperature on the upper compartment to 39°.

Switching the appliance on
The appliance begins to cool when plugged in.
WARNING:
Follow the instructions and recommendations in the “Connecting the appliance” section in the Installation Guide for a correct and safe use of your Double Drawer Refrigerator.

The interior drawer light(s) turn on when either drawer is opened.
The unit is preset to the following factory recommended temperature settings: 37°F (3°C).

Refrigerator Drawers
WARNING:
To avoid risk of explosion, do not store explosive substances in the appliance.
When purchasing food, please note:
The “purchase freshness” is important for the shelf-life of your food. When buying food, always pay attention to the degree of freshness. Spoiled food or food close to the expiration date will decay faster even refrigerated and may contaminate the drawer with unpleasant odors.

Arranging food in the applian ce

Wrap or cover food before placing in the appliance.
This will retain the aroma, color and freshness of the food. In addition, flavors will not be transferred between foods and the plastic parts will not become discolored.
Allow warm food and drinks to cool down before placing in the appliance.
Do not block air outlet/inlet openings with food in the refrigerator compartment, otherwise, the air circulation will be impaired. Food which is stored directly in front of the air outlet openings may be frozen by the cold air flowing out.
Avoid contact of oil and fat with the plastic parts and door seal.

Drawer partitions
The upper drawer has 1 aluminum partition which is removable, and can be placed in 3 different positions vertically and 2 different positions horizontally using the different dimples on the side of the drawers as shown in the pictures:

To change the position of the partition simply pull out the partition and slide into the dimples on the desired position.

To place horizontaly slide out the partition and place on top of the dimples, this will allow you to have a second level of storage for easier access.

The lower drawer has 1 aluminum partition which is removable and can be changed from the vertical position to 2 different horizontal positions.

The partitions can be used to organize the contents of your refrigerator or provide a secondary surface to store and display items above the main storage space.

Toe-Kick
The Toe-Kick itself can be removed for service or cleaning (see “Cleaning behind the Toe-Kick” in the next section).

Remove the stainless steel Toe-Kick by unscrewing and removing the two front screws with a Philips screwdriver.
You can remove the Toe-Kick by simply pulling it out.
To reattach the Toe-Kick, align the holes with the support tab and screw the frontal screws in the same position with a Philips screwdriver.
NOTE: Removal of the kickplate is not encouraged, but if necessary, it is recommended to be done by an authorized service personnel.

Cleaning the appliance

WARNING:
Never clean the appliance with a steam cleaner!

CAUTION:

Do not use abrasive or acidic cleaning agents and solvents.
Do not use scouring or abrasive sponges. The metallic surfaces could corrode.
Never clean the aluminum partitions in the dishwasher. The parts may be damaged.

Proceed as follows:

Before cleaning: switch the appliance off. For instructions, see “On/Off” section on the “Touch Control” page.
Remove food and/or frozen food items and store in a cool location.
Clean the appliance with a soft cloth, lukewarm water and a little pH neutral detergent.
CAUTION
When rinsing, water must not enter the interior drawer light recesses located on the upper side of both the top and bottom drawers. Water must also not spill out from the bottom of the cabinet.
Wipe the drawer seals with clear water only and then wipe dry thoroughly.
After cleaning switch the appliance back on.

Cleaning behind the Toe-Kick

Before cleaning: switch the appliance off.
Remove the Toe-Kick. See “Toe-Kick” section on the previous page.
Use a vacuum cleaner with an extended attachment to clean the accessible areas when they are dusty or dirty.
Replace the Toe-Kick.
Switch the appliance on.

Odors
If you experience unpleasant odors:

Switch the appliance off.
Take all food out of the appliance.
Clean the interior. See chapter “Cleaning the appliance”.
Clean all packages.
Seal strong smelling foods in order to avoid odors from forming.
Switch the appliance on again.
Store food in the appliance.
Check whether the formation of odors is still occurring after 24 hours.

Light (LED)
Your appliance features a maintenance-free LED light located at the top of the interior cabinet and under the mullion. This light must be repaired by authorized technicians only.
Tips for saving energy

Install the appliance in a dry, well ventilated room. The appliance should not be installed in direct sunlight or near a heat source (e.g. radiator, cooker).
If required, use an insulating plate.
Do not block the ventilation openings in the appliance.
Allow warm food and drinks to cool down before placing in the appliance.
Open the appliance drawers as briefly as possible.

Operating noises

Normal noises
Droning: Motors are running (e.g. refrigeration units, fan).
Bubbling, humming or gurgling noises: Refrigerant is flowing through the tubing.
Clicking: Motor, switches or solenoid valves are switching On/Off.

Preventing noises
Be sure the appliance is leveled
Please align the appliance with a spirit level. Use the height-adjustable feet.
Containers or storage areas wobble or stick: Please check the removable parts (aluminum partitions, icebucket, etc.) and re-insert them correctly as needed.
Be sure bottles or containers are not touching each other.
Move the bottles or containers slightly away from each other.

Troubleshooting

Be sure to check these items first:

Is there a power outage in the area?
Is the household fuse blown or the circuit breaker tripped?
Is the appliance properly connected to the electrical supply?

Many problems can be resolved without the need for a service call. See the following list as a reference of possible solutions of simple problems.

Symptom	Possible Cause	Potential Remedy

Appliance is not cooling.

|

Appliance has been switched off.

|

Check display to make sure the unit is not switched off. If display reads “OFF”, Press and hold for 3 seconds the ON/OFF Button

The compressor is constantly running or running too much.

|

Appliance opened frequently.

| Do not open the appliance unnecessarily.

The ventilation openings have been covered.

|

Remove obstacles at the ventilation openings located at the base of the unit and in the refrigerator interiors.

A large amount of product, or warm product was placed into the appliance.

|

The compressor will run more than normal until the product cools. The

more that is added, the longer the motor will run.

Excessively warm environment.

|

Avoid placing the unit in direct sunlight, or near a heat source. If the appliance is in an unusually warm environment, the compressor will run more.

Drawers gasket is not sealing.

| Inspect the condition of the gasket. If damaged, cold air can escape the cabinet and cause the compressor to run more than normal.

Food products and beverages in the unit are too cold.

|

Temperature has been set too low.

| Increase the temperature. See “Setting the temperature”.

Make sure the unit is not in “Quick Chill” mode.

Product placed too close to ventilation holes.

|

Rearrange the products, so that nothing obstructs the interior ventilation holes.

The interior light (LED) does not work.

|

The unit is set to Sabbath mode.

|

Disengage Sabbath mode. See

“Getting started with your appliance” section.

There are unpleasant odors coming from the appliance.

|

Strong smelling food is not sealed.

|

Clean the appliance. Seal strong smelling food (See chapter “Odors”).

The divider between the upper and lower drawers feels warm.| Normal operation, as part of the moisture control system for the exterior of the unit.|

No action required.

---|---|---

Hi-alarm is activated (due to high temperature inside the appliance), HI is shown on the display LED.

|

Appliance opened frequently.

|

Do not open the appliance unnecessarily. Press alarm once to deactivate.

The ventilation openings have been covered.

| Remove obstacles at the ventilation openings located at the base of the unit and in the refrigerator interiors. Press alarm once to deactivate.
A large amount of product, or warm product was placed into the appliance.| Wait until the products cool off or remove the warm products from the appliance, then press alarm once to deactivate.

Excessively warm environment.

| Avoid placing the unit in direct sunlight, or near a heat source. Press alarm once to deactivate

Drawers gasket is not sealing.

| Inspect the condition of the gasket. If damaged, cold air can escape the cabinet and cause the temperature to rise. Press alarm once to deactivate.

Data Rating Label

The data rating label shows the model and serial number of your appliance. It is located at the right side of the bottom compartment.

Service Information
For handy reference, copy the information in the form below from the data rating label located at the right side of the bottom compartment. Keep your invoice for Warranty validation.