peachcomm 6861 Cisco IP Phone User Guide

Baby Trend AC01 Bounce N’ Play 3-in-1 Activity Center

What’s in the box

You’ll unpack:

• Cisco IP Phone 6861 including a handset with a separate coiled cable – to connect into the handset and then into the phone

• Plug adaptor – to connect the phone to the power

• Ethernet cable – optional if you wish to connect your phone directly to the interne

• Quick start guide

Set up your phone by following these simple steps

To start using your phone, you should:

1. Check your broadband is working
2. Set up your phone and turn it on
3. Choose if you are connecting via ethernet cable or via wi-fi

Step one:
Check your broadband is working If your broadband’s up and running the light on your Hub will glow blue
Step two:
Set up your phone and turn it on Plug the handset into the    port on the base of the phone and turn it on. When you see network failure appear on screen, don’t worry – it means you’re ready to connect to the wi-fi

Step three:
Choose to connect via ethernet cable or wi-fi
Plug the ethernet cable provided into the port of the base of the phone and the other end into an ethernet port on the Hub. The phone will then connect to your Hub and automatically connect to the voice service.

If you’re connecting to your Hub using wi-fi, press the settings button  and using the central navigation button   , press down and select 4.
Select network configuration, then, wi-fi configuration. There you have the choice to either type in your wi-fi password or use the WPS button on your Hub.

To type in your wi-fi password:

• Select wi-fi profile and if your Hub  is not listed, click scan and it willappear
• Select your Hub and click down to highlight passphrase – using the number keys, type your wi-fi password (which is on the back of your Hub) and click connect The phone will now connect to your wi-fi.

To use the WPS button on your Hub:

• Select wi-fi type and it will change to WPS. Then click set You’ll then see a push button configuration; enter that and press select

• Follow the message that appears click the WPS button on your Hub, then click continue on your phone.

This will link the phone to your Hub.
After 30-60 seconds the phone will automatically connect to the voice service. Your phone number will appear on screen and there’ll be a green light on the top left button, showing you’re connected.

Get to know your phone

Here’s what the buttons mean:

1. Incoming call or voicemail indicator
2. Line and feature button
3. Softkeys
4. Navigation
5. Hold, transfer and conference
6. Speakerphone, headset and mute
7. Voice mail, applications and directory
8. Volume

Line and feature buttons
You can use the line and feature buttons to view calls, access and use features.
Buttons light up to indicate the phone’s status:

Green: line is idle
Red (steady): line is active or in use
Red (flashing): line is on hold or there’s an inbound call
Amber (steady): line is unregistered (it can’t be used)

How to handle calls

There are a few ways to call people Just dial the number and pick up the handset or click the speakerphone button .

To call a contact in your directory

1. Press the directory button .
2. Select personal address book
3. Choose the contact you want and press call

To call a number from your redial list

1. Press the redial softkey on the screen
2. Choose the number you want and press call

To call a number from your call history

1. Press the settings button
2. Select recents
3. Select type of call – e.g. all calls
4. Choose the number you want and press call

To call using a headset

1. Plug a headset into the headset port on the base of the phone
2. Enter a number using the key pad, or contacts
3. Press headset

Answer a call

To answer a call – just lift the handset, or press the red flashing line, or push the speakerphone button

1. Press the mute button
2. Press it again to unmute

Hold a call

1. Press the hold button  or the button by hold on the screen
2. To resume press it button again or the button by pressing resume on the screen

To transfer a call to another person

1. From a call that’s not on hold, press transfer
2. Enter the number of the person you are transferring to
3. Press transfer again

To add a third person to the call

1. From an active call press conference
2. Enter the phone number of the person you want to add and press call
3. Press conference  again for all three people to speak

Change the volume on the call or of the ringer

1. Use the volume key to adjust the volume during a call

2. To adjust the ringer volume use the same key when the phone is not in use or when it is ringing
   End a call
   Simply hang up, or press the end call softkey. If using speakerphone you can press the and if using a headset press the headset button
   To listen to voicemail
   Press the voicemail button and follow the voice prompts
   To change the ringtone
   

3. Press the settings button

4. Select user preferences, then ringtone

5. Scroll through the ringtones and press play to listen to them. Then press select and set to save your selection.
   

How to manage your contacts

There are a few ways to add contacts to your phone directory.
To add a number from your redial list or your recent call list to your personal address book:

1. Press the option softkey
2. Select add contact
3. Delete the number from the name section using the delete arrow
4. Add the name you want using the number keys
5. Press the button by save  – and then the name will appear in you recent call list. The name and number will also be saved to your personal address list, which can be accessed by pushing the directory button .
   

To add directly into the directory, where you can search, edit and delete contacts:

1. Press the directory button
2. Press the softkey under the circles
3. Select add and enter your contacts details and press save The personal address book is local to your phone; by selecting this you can see all the contacts saved on it. You can call them from here, as well as edit and add entries. By selecting the options button you can search the contact list, delete and manage entries.
   

Your problems solved

Can I check if my phone is connected?
Yes. If the light on the top left button is green your phone is connected. If it’s amber then it is disconnected. First check if your broadband isconnected – the Hub’s light would be blue. Any other colour indicates an issue and should be investigated. If it’s blue then check if the phone is connected to the wi-fi.

How do I check if my wi-fi is connected?
Press the settings button  , then select wi-fi configuration, then wi-fi status. This will confirm if the wi-fi is connected and the signal strength. If the wi-fi is disconnected please follow the steps at the start of the user guide to reconnect the phone to your Hub via wi-fi.

My broadband is connected and wi-fi seems ok, but I’m still having issues. What do I do?
Turn the wi-fi off and back on again using the menu, this could recover the connection. Press the settings button  , select network configuration, then wi-fi configuration and wi-fi on. Change to off and press set. This will disconnect the wi-fi. After the phone returns to the main menu, follow same steps and change back to wi-fi on and set. The phone will automatically re- connect to the wi-fi and confirm the configuration.

I can make calls but people can’t call me. What’s gone wrong?
Check if your handset is set to do not disturb. Pressing ctrl DND will remove it

My phone still isn’t working Don’t worry. We should be able to help. Call us on 0800 389 0537.

Make sure you can successfully call emergency services

Keep your address updated
Your Cloud Voice number’s registered to a specific address. When you make a 999 or 112 call from your phone number, that’s the address emergency services will see. We don’t update your address automatically. So pleasetell us if you start using Cloud Voice in a different location. You might not be able to make 999 or 112 calls when you internet network is down or during a power cut, or if you’re using Cloud Voice from an app.

Offices Worldwide
The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2019. Registered office: 81 Newgate Street,
London EC1A 7AJ. Registered in England No. 1800000.
May 2020

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